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Holiday Inn Berkshires

Albany, NY, US (ALB)

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Based on 191 reviews
Room & Rates

One King Bed Non Smoking.

  • One King Bed
Cable/satellite channels are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. Handy amenities include a desk, complimentary newspapers, and a direct-dial phone with free local calling. This room is Non-Smoking.

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One Queen Bed Non Smoking.

  • One Queen Bed
Cable/satellite channels are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. Handy amenities include a desk, complimentary newspapers, and a direct-dial phone with free local calling. This room is Non-Smoking.

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One Queen Non Smoking.

  • One Queen Bed
Cable/satellite channels are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. Handy amenities include a desk, complimentary newspapers, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Standard Room

  • One Bed
Cable/satellite channels are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. Handy amenities include a desk, complimentary newspapers, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Two Queen Beds Nonsmoking.

  • Two Queen Beds
Cable/satellite channels are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. Handy amenities include a desk, complimentary newspapers, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Two Beds Non-Smoking Accessible

  • Two Beds
Cable/satellite channels are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. Handy amenities include a desk, complimentary newspapers, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Holiday Inn Berkshires
40 Main Street, North Adams, MA US 01247

Hotel Features.
Holiday Inn Berkshires features a restaurant and a bar/lounge. Room service is available during limited hours. Recreational amenities include an indoor pool, a health club, a spa tub, a sauna, and a fitness facility. This 3-star property has a business center and offers small meeting rooms, audio-visual equipment, and business services. Wireless Internet access is available in public areas. This North Adams property has event space consisting of banquet facilities and conference/meeting rooms. Guest parking is complimentary. Additional property amenities include dry cleaning/laundry services, self parking, and an elevator (lift).

86 air-conditioned guestrooms at Holiday Inn Berkshires feature coffee/tea makers and complimentary newspapers. Bathrooms feature hair dryers. Wireless Internet access is available. In addition to desks, guestrooms offer multi-line phones with voice mail, as well as free local calls (restrictions may apply). Also included are irons/ironing boards and clock radios. Housekeeping is offered daily and guests may request wake-up calls.



Based on 191 reviews
from Painted Post, New York
Submitted on 28-12-2015
very friendly staff ...both bartender and cook were very friendly...would go back again we stayed around thanksgiving and again at was good . drinks were very good place was not busy...kind of surprised because the location and property are decent...good location in walking distance to moca and downtown
from Plymouth, Massachusetts
Submitted on 17-02-2016
Nice stay. Comfortable, quiet, friendly staff. Would've loved to have an included breakfast, although it is located conveniently near several quick eateries and restaurants. We had a pretty view of the town and the mountains.
from concord
Submitted on 24-02-2016
We were very pleased with the entire hotel. Rooms are very well kept, as well as common areas we came across. We got in later in the night as the hotel restaurant and bar were closing. We did not have the opportunity to try either, but did go down in the am for breakfast. The portions were very larger, and the menu had some unique options. Service was very good, would definitely recommend, if you have the extra time in the morning. Everything including the rooms were very reasonable priced.
from Portland, Maine
Submitted on 13-04-2016
Comfy king-bed, the handicapped-access room offered zero barriers with huge bathroom. Clean, in good repair. The dining room offers discounts with room card, but ask/look for local restaurant brochure with BOGO coupon. Our room was very quiet. Fridge/m-wave/coffee-maker in room, free wifi. Free parking. Staff very pleasant/helpful.
from Leesburg, Va
Submitted on 06-05-2016
Very helpful staff. Centrally located. Good restaurant on site. Clean, Modern, and well maintained. Great service. This is our fourth visit, and strongly recommend it. Easy walk to most North Adams locations.
from Los Angeles, California
Submitted on 02-06-2016
The holiday inn and staff were so wonderful and helpful for our wedding weekend. We were at mass moca, which is walking distance away, and they went above and beyond to make sure every aspect of the stay was amazing. The rooms were modern, clean and affordable for the Berkshires. The location is fantastic, a 10 min drive from Williamstown and within walking distance of moca and many shops and restaurants in north Adams. For couples considering the holiday inn for a wedding hotel, I could not rec... Read more
Submitted on 24-06-2016
This hotel is located downtown North Adams only a few minutes from Mt. Graylock, which was why we were in North Adams. We booked one of the only rooms left in the hotel that weekend which happened to be a handicap accessible room. This was told to us immediately and the front desk girl did her best to try to find us another room. She was very pleasant and helpful. We ended up having to stay in that room because the only other room was near the elevator, and if you have ever stayed in a hotel ... Read more
from Los Angeles, California
Submitted on 10-07-2016
My wife and I got married in the area, and this hotel went above and beyond. The staff was friendly and extremely accommodating, the rooms were clean and well maintained. They also made the whole process of blocking off rooms for the wedding easy, and were helpful and communicative throughout the whole process. The rooms were very affordable as well. Highly recommended!
from Whitefish, Montana
Submitted on 11-07-2016
This hotel was booked 3 weeks in advance for 6 days (had business in the area). Within an hour of booking, I needed to change my arrival date to one day sooner. I called Holiday Inn 1-800 number to have them make the change as I was driving and didn't want to do while driving. I had reserved a king room, non-smoking. Intentionally NOT reserving a handicap accessible room (being well over 6ft. tall...fitting under the handicap shower head contraption is impossible) Apparently whomever I spoke wi... Read more
from Augusta, Georgia
Submitted on 11-07-2016
Well, my husband and I stayed here for one night en route from one city to another. Our room, 617, was a 2 queen room with a microwave, small refrigerator and mid-sized tv that overlooked a busy street. The room appeared clean and bedding was clean but older looking. The bathroom, however, had some bigger issues. The tub had some standing water and hair in it and the shower head leaked badly. The lighting in the bathroom was about the worst we have ever encountered. There was no light ove... Read more
from Ely, United Kingdom
Submitted on 17-07-2016
Holiday Inn was Ok but nothing special. On the ground floor are several other businesses which makes the entrance lobby a bit unusual. Room was fine but air conditioning dated from the 1970's and was noisy. Location is very central in North Adams and parking is free.
from Buffalo, New York
Submitted on 21-07-2016
Although I read the recent rant by one reviewer, we found the hotel and staff to be very nice. Looks like the chain of mistakes lead to a bad day for everyone. The location was perfect for our car club caravan of five cars. Restaurants are within walking distance and it is a short drive to Mt. Greylock area which has a beautiful scenic road leading to the summit and visitor center. If you are in the area it is a great side trip but you may want to call ahead to see if the summit is foggy sin... Read more
from Toledo Area
Submitted on 23-07-2016
If you like to stay in the center of town this is the place to stay. It has a very nice restaurant inside the hotel. The front desk staff is very professional and kind. The rooms are nice and very well furnished. The parking lot is behind the hotel and very well lit. We had to cut our stay short and no one gave us any trouble about changing our plans. They were very accommodating.
from Boston
Submitted on 26-07-2016
This hotel is located right downtown North Adams, just 2-3 blocks away from the Massachusetts Museum of Contemporary Art (Mass MoCA) and lots of shops and restaurants. The rooms are clean, beds comfortable and front desk staff friendly. The onsite restaurants offers a reasonably priced, good breakfast and you'll get a discount if you show your room key card ---there's also outside seating. There's a very large parking lot attached so you don't have to hunt down your car. When in North Adam... Read more
Submitted on 26-07-2016
Spent one night after visiting the Museum of Contemporary Art in North Adams. Front desk was efficient and friendly. Room was clean and comfortable. (A/C was noisy ...) Slept well. WiFi was adequate, but the iPad has some problems staying connected.
from Chelsea, Canada
Submitted on 27-07-2016
Holiday Inn Berkshires is in a good location - walking distance to Mass MOCA, short distance by car from North Adams and right off the main street in Williamstown. Rooms are very comfortable, spacious and clean. We would stay there again for sure. We chose it because it was very good value for money. There is a pool, but we didn't use it. Also, there is a restaurant, which we also did not use. Parking is free out back and staff are helpful and pleasant. Only complaint was that the Wifi was n... Read more
from New York City, New York
Submitted on 05-08-2016
Walking distance from Mass MOCA and restaurants, large clean rooms, good wifi, comfortable beds. Not a fancy hotel but exactly what you would expect from a large well run chain. Can't go wrong with this one!
from Smyrna, Tennessee, United States
Submitted on 15-08-2016
I needed a good place to stay and rest after a long hike earlier in the day. This hotel fit the need. The front desk was friendly and helpful. They do not offer a free breakfast but there is an onsite restaurant. I didn't try it. Room was fine. Clean and comfortable. A plus is that the town of North Adams is overlooked by Mount Graylock. It's a Harry Potter thing.
from Kansas City, Missouri
Submitted on 17-08-2016
We spent one night here at end of a whirlwind visit to the Berkshires. The whole hotel seemed tired. The bed was comfortable but the carpet was stained and worn and ice machine was on a different floor. Breakfast was good in hotel restaurant and hotel gave a ten dollars credit per room towards food. Was not a bad experience a day really was the only game in town as far as chain hotels in North Adams. Would stay here again but hope they can manage to update the place.
from Aventura, Florida
Submitted on 21-08-2016
The Holiday Inn's address is on Main St but the entrance is on a side street facing unoccupied retail space. Parking was adjacent to the far end of the hotel. Spots were very narrow. It was a short walk to MASS MOCA and restaurants. The hotel is not up to grade for the rates charged. The hall was dark and the carpet dingy. The room itself was large and clean but the bathroom was poorly lit and when the shower curtain was drawn, it was pretty dark in the shower. The water from the shower was dir... Read more
from Boston, Massachusetts
Submitted on 25-08-2016
Very nice, very clean. Stayed one night with friends. North Adams was very quiet, but everything of interest was in a short walking distance from this hotel. The Mass MoCA is a short walk in one direction, the much more modest Western Gateway Heritage State Park is close in the other direction. A multiplex is also close. North Adams has just a few other attractions. The restaurant scene is very quiet, and I and my friends ended up eating at the hotel. The restaurant was very quiet, but th... Read more
from Hudson River Valley, New York
Submitted on 21-09-2016
Very nice place, pool, hot tub, restaurant all in one. Nice big rooms, a comfy bed, clean. Hotel is good location to shops and restaurants in the area. Nice staff, easy check in and out. Needs more light in the bathroom, over the shower in particular. Really need more ice machines too.
from Winsted, Connecticut
Submitted on 23-09-2016
The location is excellent. Easy to get to. Right in downtown near shops restaurants and museums.Very close to Mount Greylock, skiing, rafting, zip lining. Rooms clean and staff friendly. Bathroom clean. Nice property.I would stay there again.
from Georgetown, Massachusetts
Submitted on 24-09-2016
Good location, downtown close to MoCA, some restaurants, bars and shops. Ample, free parking, friendly front desk service, large and clean rooms. Bed was comfortable. Bathroom was clean, little bit small.
from Boston, Massachusetts
Submitted on 28-09-2016
We had a one night stay for a wedding in North Adams at Mass MOCA. Hotel was great, beautiful views, spacious, clean room. Staff very helpful and friendly. Definitely recommend. North Adana is also a great place to visit. Fabulous restaurants with fresh food locally sourced.
from Hamilton, Bermuda
Submitted on 03-10-2016
They hosted our Class Reunion over the weekend as well as another large event and the staff were wonderful! They never missed a beat. Mike took care of our reservations, Susan, Becca and Brandon were fabulous at the front desk. Great work on the food. The rooms are clean, comfortable and the views of the steeples an mountains are beautiful. Thanks to all. It has been fabulous!
from New Bern, North Carolina
Submitted on 03-10-2016
The room was fine, location good, pretty quiet, room was clean, bathroom could use a little touch up but not bad. I would stay there again. Free Parking. As far as location, I thought the downtown would be nicer.
from Toronto, Ontario
Submitted on 03-10-2016
Yes, it's walking distance from Mass MOCA, which is why we chose this hotel, but that was the major highlight here. This property needs a serious reboot. The room is large, but bathroom is outdated and lacking light. Carpet in the room was worn. And how is it possible that Holiday Inn does not include breakfast, whereas Holiday Inn Express does? That often makes all the difference in whether a guest will choose the hotel. The front staff could not tell us where Public House was (1 block away)--v... Read more
from Evesham, United Kingdom
Submitted on 06-10-2016
Comfortable room, quiet, coffee making facilities. Enjoyed a dip in the pool - just the two of us. Only one night stay, seemed a bit of a dying town, ate at the adjacent restaurant, had voucher for breakfast. Friendly staff, free onsite parking.
from Glenview
Submitted on 07-10-2016
We stayed here while traveling and were very happy with our accommodations. The room was spacious, clean, and comfortable. The best was the bed. We had been traveling for weeks, and it was the best bed we had. I thought it was very up-to-date. We did not use pool or restaurant. It is in the downtown area, so naturally a little noisy with morning traffic. Try for a higher room .
from Shrewsbury, Massachusetts
Submitted on 09-10-2016
The staff was great. Very accommodating as we had 3 rooms and needed them near each other, even though they were sold out this weekend. We used the pool which was clean and well maintained. Dinner in their restaurant with 15 people for my mother-in-law's birthday - they set us up in a separate room, food was excellent and service great. Very helpful as we had 3 grandchildren under 4 who were active. They brought the children's food quickly and before the adults were ready to eat. Th... Read more
from Boston, Massachusetts
Submitted on 17-10-2016
I stayed one night while visiting my son who is in one of the local colleges. The room was pristine, service at the desk was excellent and breakfast in the morning was exceptional including the coffee! There was a keurig coffee maker in the room if I needed it, and the body products came from a reputable chain. Towels were clean and did not smell of bleach. Rugs were vacuumed and not worn.
from Fall River, Massachusetts
Submitted on 19-10-2016
Location, cleanliness, comfortable beds top attributes. No complimentary breakfast was surprising. Even with 20% off for being a hotel guest, breakfast was still in the $10 range. We have to mention this... prepare to chuckle: the toilet seat was the smallest ever encountered! We joke and say truthfully that we did not realize they were made that small, and they must be kid specials. Had it not been for these two negatives we would have rated this a 5-Star hotel experience. Yes, we would go back... Read more
from San Diego, California
Submitted on 21-10-2016
Stayed here one night on our New England Foliage road trip. Was very pleased with our stay. Location is next to restaurants & a few shops. Also Close proximity to the art museum & Mt Greylock. Check in was a breeze & our well appointed room was clean, very spacious & we had a lovely view of all the beautiful foliage. Their beds were also comfortable & we had a quiet, restful night. We appreciated the free parking & the discount provided by the attached restaurant when you show them you room k... Read more
from Ramat Gan, Israel
Submitted on 25-10-2016
We made some mistakes by our way to the hotel, and came to check in just at 1:00 AM. We got 2 big great rooms, but unfortunately at 5:00 AM alarm was start to operated at the hotel and we can't sleep till it was fixed- for 30 minutes. So we didn't sleep well and had to check out at 11:00. When we came to lobby for check out we told our story and (I think it was the supervisor) came and tell us to wait. Suddenly she gave us the bill- and it was 0. For our two rooms! We were shocked and didn't... Read more
from Annapolis, Maryland
Submitted on 26-10-2016
We ended up here in a rain storm when ort reservation at another nearby motel fell through. It is a nice location with easy access to attractions like Mass MoCA and Mt. Graylock as well as shops and restaurants. However it is a bit confusing to get into given that it is just one of many businesses in a complex (e.g. if you press the elevator button for the basement you end up in a Tae Kwon Doh studio). The fact that there was no complimentary breakfast (even with the hotel discount) was irksome ... Read more
from Ellicott City, Maryland
Submitted on 09-11-2016
I recently spent a couple of nights here, and it was an excellent experience! There is plenty of free parking next to the hotel. The staff at the front desk were friendly and helpful. My room on the top floor was spacious, and I had a great new of the mountains. I did eat breakfast one morning at the restaurant, which was good. Reasonably priced, with a discount as a hotel guest. This hotel is close to other eating options for both breakfast and dinner as well. Overall, a great stay!
Submitted on 21-11-2016
My boyfriend and I went up to the Berkshires so we could see the Mohawk trail and do a little hiking. The holiday inn was clean and very nice. We ate dinner at the hotel and ordered room service for breakfast the next morning. Great weekend and we'd definitely stay here again.
from Painted Post, New York
Submitted on 27-11-2016
good experience in North Adams..The staff is always friendly and helpful....rooms are clean...bartenders are good My only complaint would be that the eggs were runny at breakfast..other than that...breakfast was good and 20% off for staying