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Homewood Suites by Hilton Holyoke - Springfield North

Hartford/Springfield, CT, US (BDL)

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Based on 566 reviews
Homewood Suites prides itself on providing the highest guest satisfaction amongst all extended-stay hotel chains.
Room & Rates

1 KING 1BDRM SUITE NONSMOK

COMP HI SPEED DAILY HOT BRKFST LITE MEAL M TH, SEPARATE BDRM LIVING RM SOFABED FULL KITCHEN
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1 KING 1BDRM STE SMOKING

COMP HI SPEED DAILY HOT BRKFST LITE MEAL M TH, SEPARATE BDRM LIVING RM SOFABED FULL KITCHEN
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1KG 2QN 2BDRM 2BA NONSMOK

COMP HI SPEED DAILY HOT BRKFST LITE MEAL M TH, SEPARATE BDRM LIVING RM SOFABED FULL KITCHEN
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1 KG CORNER STUDIO NOSMOK

COMBINED BDRM/LIVING RM-SOFABED-FULL KITCHEN, COMP HI SPEED-DAILY HOT BRKFST-LITE MEAL M-TH
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1KG ACC RI SHW STUDIO NSMK

VIS DOORBELL ALRT-VIS PHONE ALRT-KTCHN-SOFABD, COMP HI SPEED-DAILY HOT BRKFST-LITE MEAL M-TH
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1KING/2QN 2BA ACC TUB NSMK

SEPARATE BDRMS/LIVING RM-SOFABED-FULL KITCHEN, COMP HI SPEED-DAILY HOT BRKFST-LITE MEAL M-TH
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2QN MOB/HEA ACC TUB STE NS

VIS FIREALRM/DOOR/PHN ALRT-KTCHN-SOFABD, COMP HI SPEED-DAILY HOT BRKFST-LITE MEAL M-TH
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2QN HEARING ACC SUITE NSMK

VIS FIREALRM/DOOR/PHN ALRT-KTCHN-SOFABD, COMP HI SPEED-DAILY HOT BRKFST-LITE MEAL M-TH
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2 QUEENS 1BDRM STE NONSMOK

COMP HI SPEED DAILY HOT BRKFST LITE MEAL M TH, SEPARATE BDRM LIVING RM SOFABED FULL KITCHEN
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1 QUEEN STUDIO STE NONSMOK

COMP HI SPEED DAILY HOT BRKFST LITE MEAL M TH, COMBINED BDRM/LIVING RM SOFABED FULL KITCHEN
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1 KG CORNER STUDIO SMOKING

COMBINED BDRM/LIVING RM-SOFABED-FULL KITCHEN, COMP HI SPEED-DAILY HOT BRKFST-LITE MEAL M-TH
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Homewood Suites by Hilton Holyoke - Springfield North
375 Whitney Avenue, Holyoke, MA US 01040

 

Great hotel amenities include:

  • Free  Breakfast Buffet
  • Free Evening Welcome Home Snacks and Drinks (Monday through Thursday)
  • Free High-Speed Wired and Wireless Internet Access
  • Grocery Shopping Service
  • Business Center
  • Indoor Heated Pool and Whirlpool Spa
  • Fitness Center
  • Patio
  • Hot Tub
  • 24-hour Pantry Store
  • Coin Laundry
  • Gift Shop

At home conveniences include studio, one bedroom and two bedroom suites with:

  • Full Kitchen
  • Full Refrigerator
  • Microwave
  • Dishwasher
  • Two-Burner Stove
  • Coffee Maker
  • Flat Screen Cable Television
  • Sleeper Sofa
  • FREE High-Speed Internet Access

Area Restaurants
  • Schermerhorn Seafood & Fish
  • 99 Restaurant & Pub
  • The Delaney House
  • Ruby Tuesdays
  • Outback Steakhouse
  • Golden Chopsticks
  • Paramount Pizza
  • Red Robin Gourmet Burgers
  • Eighty Jarvis

AMENITIES:
  • 24-Hour Front Desk
  • Audio/Visual Equipment
  • Business Center
  • Business Services
  • Coin Operated Laundry
  • Complimentary Coffee
  • Conference Rooms
  • Extended Stay
  • Fitness Facility
  • Free Area Shuttle
  • Free Breakfast
  • Free Cocktail Hour
  • Free Parking
  • Free Wi-Fi
  • Gift Shop on Property
  • Handicap Services
  • Heated Pool
  • Ice Machine
  • Indoor Hot Tub
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Luggage Storage
  • Multilingual Staff
  • On-Site Convenience Store
  • Safe Deposit at Front Desk
  • Smoking Rooms Available
  • Swimming Pool
  • Vending Machines
  • Wheelchair Access
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 566 reviews
from Boston, Massachusetts
Submitted on 04-05-2016
Stayed here for one night while running a road race in the area. Our room was OK--nothing special, clean but a bit worn down. We found the bed very uncomfortable and the sheets scratchy and itchy. The staff was hit or miss: the woman who helped us check in and out the next afternoon was helpful and friendly, while the gentleman we encountered later in the evening and early the next morning was neither friendly nor helpful. The room was not very expensive, so I guess you get what you pay for. Wou... Read more
from Berthoud, United States
Submitted on 11-05-2016
We had a really pleasant stay at the Homewood Suites, Holyoke. Breakfast was freshly prepared, the room was clean, and the pool area was really nice. The staff went above and beyond for every request we made.
from
Submitted on 17-05-2016
FREE hot breakfast, evening social with complimentary wine!! The hotel was in a convenient setting near shopping and other restaurants if needed. Clean and pleasant service. Highly recommend this hotel if you are traveling near Holyoke/Western Massachusets.
from Westford, Massachusetts
Submitted on 25-05-2016
Only problem I had was because I am tall I banged my head on the rear entrance door hinge which was on top of the door instead of the bottom so anyone six three or taller beware otherwise everything else was nice
from Bar Harbor
Submitted on 25-05-2016
Awesome clean and well maintained facility. Great spot for shopping, outdoor activities and outdoor runs. Lots of wildlife deer, rabbits, etc... if you are a early riser. Friendly and nice helpful staff.
from Wallingford, Connecticut
Submitted on 31-05-2016
Great stay. Very clean and the staff was more than accommodating. I would recommend this hotel to anyone wishing a relaxing stay. The breakfast and social meals were a very nice extra and surprisingly good. The rooms were clean and spacious and the bed very comfortable
from Milton, Canada
Submitted on 02-06-2016
Really nice staff in a mostly clean facility. The staff is very attentive. The breakfast is bit one note and some items at the evening social tastes like it came from a box. There should be vegetarian options at the evening social besides the salads. The alarm kept going off but staff did not try to resolve the issue. Overall, the facility was nice but there is room for improvement.
from Belmont, Massachusetts
Submitted on 02-06-2016
I reserved two rooms for our family to stay for a family graduation this past weekend. One of our family members made arrangements to stay in another spot and it fell through at the last minute. We spoke to HWS and they were totally booked so we were stuck as just about all rooms in the area were booked too. As we were heading out that evening the Front Desk Manager called to tell us that they had a last minute cancellation and she was holding the room for us. I couldn't believe that they not on... Read more
from
Submitted on 03-06-2016
My family reserved three rooms for weekend wedding celebration and the Holyoke Homewood Suites earned our 5 star rating for providing exceptional service and accommodations. If you are traveling in this area and need a place stay, you won't go wrong choosing Homewood Suites.
from Manchester, Connecticut
Submitted on 04-06-2016
This hotel provides excellent service, the staff is very helpful and cooperative. The rooms are clean if a little noisy (both the a.c. and the highway next to the hotel are audible) the morning continental breakfast and the evening social dinner provided by the hotel for free are delicious and the pool facilities are pleasant and uncrowded
from massachusetts, United States
Submitted on 15-06-2016
Room was ready early, nicely appointed, clean and very comfortable.I highly recommend the Homewood suites for stay with families! we were given a group rate and the cost of the room exceeded our expectations. I have stayed in other hotels in the area for same price and they were dumps. We will def look to stay at Homewood Suites, when we go back to the area in the future.
from Downey, United States
Submitted on 15-06-2016
We stayed at the Homewood Suites because of the easy access to the mall and highway. We were in town for a graduation and didn't want to have to go out of our way to find things.We had a wonderfully comfortable stay. This hotel is beautiful and the staff is wonderful. I loved the kitchen and the suite was just like having a small apartment. We felt right at home.
from Herndon
Submitted on 17-06-2016
Quiet, comfortable, and well-located. This hotel has great service, nice and helpful staff, well-lit rooms. You can really put your feet up after a busy day. We have stayed here many times since the hotel was built and have consistently been welcomed by all the staff; it's nice to be recognized in a good way.
from Boston, United States
Submitted on 19-06-2016
We were staying with a large group to participate at a tournament at the near by university. We found the staff to be so kind, friendly and accommodating to our group. The common areas and pool were very attractive and clean. We will definitely book at this hotel next year while attending the tournament.
from Lake Worth, United States
Submitted on 22-06-2016
We took a suite so that our area families could visit for few hours. Excellent room, fine amenities and good staff. A very successful stay. The breakfast food was nicely prepared and the room is capacious.
from Exeter, New Hampshire
Submitted on 25-06-2016
My son and i stayed after our trip to six flags. He enjoyed the pool and wants to go back. Room was clean and comfortable. We will be returning in the next few weeks. Front desk staff was pleasant and helpful. Breakfast choices were great.
from Rochester, United States
Submitted on 28-06-2016
This is a welcoming place to stay with a family. The complimentary breakfast is wonderful and the Monday-Thursday social is so wonderful after a long day at the amusement park with the kids. I especially appreciate the complimentary beer and wine. The Holyoke location is so convenient to stores if you forgot something at home. The beds are very comfortable as well
from Holyoke, United States
Submitted on 28-06-2016
This was my second time staying at this hotel. It's a very comfortable hotel, and the suites are new, spacious and clean. The evening social was an unexpected and added touch. I was treated very well during my staff and everything from the time I checked in and out went smoothly. I have recommended the hotel to others and I will look forward to staying with this hotel again and again when I am in the area on business.
from
Submitted on 01-07-2016
We arrived after an exhausting day at Six Flags. Daniel at the front desk was so helpful and courteous. Our room was fabulous with a lot of space and very clean. We ordered in and used the plates and silverware in our room. Later, we visited the pool. It was clean and well maintained. Hot tub was great too. Breakfast was good with a wide variety. Great stay!!!!
from Salem, Massachusetts
Submitted on 02-07-2016
Very clean, easy check in, friendly staff, comfortable bed, water pressure in shower was great, easy check In and check out. Location next to highway is perfect. Easy parking. I would recommend to everyone
from
Submitted on 02-07-2016
Great Hotel, close to Six Flags New England nice indoor pool, cozy rooms, close to lots of dining places and shopping--nice hot breakfast in the morning--easy to access major highways----I recommend this property
from Northampton, Massachusetts
Submitted on 03-07-2016
The pet policy and room layout and cleanliness remarkable and so helpful. Great beds and comforters, staff from desk to cleaning to food service courteous and attentive. Lots of little quality touches
from Lynchburg, Virginia
Submitted on 06-07-2016
Such a nice place! Very comfortable relaxed atmosphere. Super nice staff and above average accommodations. Amenities were above average. One of the best hotels we have stayed at. Rooms were very large.
from
Submitted on 07-07-2016
I use this location when travelling to our Westfield, MA office. It's a great location and the hotel/staff are excellent. I usually stay for a week at a time when there and it's a very easy adjustment to make myself at home for the duration of my stay. The staff are great and I have always had good experiences when checking in or asking questions during my stays.
from Orlando, Florida
Submitted on 08-07-2016
Stayed at this property for two evenings and found it to be a great value for the price! The room was spacious and clean (although a bit of a musty odor from the sofa) and staff was very helpful, friendly, and accommodating. Perfect property if you have children as the bedroom and kitchen/living room areas are separated. Will likely stay at this property again if I return to the area.
from Alburg
Submitted on 13-07-2016
I have stayed at this hotel for the past several years every time I'm attending a dog show in West Springfield. There are acres and acres of land to walk the dogs on. The staff is extremely pet friendly - they can't wait to give the dogs a pat. The on-site breakfast is convenient when leaving for a show early as is the "social hour" snack if you're too tired to go out. It's in a lovely, quiet location and overall very comfortable.
from Albany, New York
Submitted on 14-07-2016
I travel quite a bi to Springfield, MA for work and most of the chain hotels are just average. This Homewood Suites is only 5 minutes outside of Springfield but it is a nice quiet hotel. It's only a couple of hundred yards from a shopping mall but you wouldn't know it based on sounds. The rooms are laid out nicely, and it's quite comfortable. Televisions have DVD players, so if you have kids bring your movies. Lobby has a big breakfast area, and a nice selection in the mornings. The rate w... Read more
from Haifa, Israel
Submitted on 22-07-2016
The hotel is build for your test and service. Rooms are comfortable and well decorated. Fitness is wide and pool is clean and wide. Social dinner is rich including beer and wine. Kids can play basketball outside. In case you need 1 day six flag tickets they offer best deal. Highly recommended, Great value.
from Holyoke, Massachusetts
Submitted on 23-07-2016
From start to finish the customer service really made this place stand out. The hotel itself is lovely and clean. Spacious rooms, comfortable. We recommend this hotel to anyone visiting, and wish we had a room for ourselves! Plus the location is so convenient to shopping and routes north, south,east or west.
from Pawtucket, United States
Submitted on 24-07-2016
Perfect Hotel for a stress free enjoyable stay. This was part of the hotels where blocks of rooms were reserved by the wedding couple. We chose Homewood Suites because they are part of the Hilton HHonors family brand. Our past experiences with HHonors have been excellent, and this Hotel did not disappoint. It met and exceeded our expectations.
from New York
Submitted on 25-07-2016
We went to the hotel after seeing the great reviews posted here on TA. We were somewhat disappointed though it was no fault of the hotel itself. The hotel and room was modern, clean and spacious. The staff was very pleasant. It's location is in an industrial park. There is nothing in walking distance. They do have a a mall very close by, however, if you are there on a Sunday, the stores start to close up by 530-6pm (The restaurants do stay open later), which left us with little to do. . The ... Read more
from Minisink Hills, Pennsylvania
Submitted on 25-07-2016
Stress free, 1 night stay. Pool spa area top notch, really well decorated. Hot tube and pool perfect temp and open till 11.Our suite..Extremely clean, work out room smell free with working equipment.front desk people very friendly.a lot of details, trash cans and recycling well placed
from Springfield
Submitted on 25-07-2016
The staff was very friendly and attentive. Remembered my name and always greeted me as I was coming and going. Promptly notified me when items I had shipped to hotel arrived and gladly delivered to my room.
from Holyoke, United States
Submitted on 27-07-2016
Suite type hotel for sleeping 30-4 people. Queen sleeper sofa showed manuf date of only 2 months old, but mattress was very lump, and good for any 1 person. Typical hotel pillows were overly soft & nonsupportive. Room was 1 bedroom w/ door (2 of 3 of family are snorers, so door was appreciated). Working kitchen w/ range, dishwasher, refrigerator & freezer suitable for long term stay. Breakfast (6-9AM & 7-10AM) was comprehensive was eggs, meat rotated over several days). Unlike Embassy suites tha... Read more
from Pittsburgh, Pennsylvania
Submitted on 29-07-2016
We very much enjoyed our stay -- we were there to look at colleges in the five-college consortium with our daughter. Hotel was convenient, clean, room was spacious, staff were friendly, and it allows dogs. Everything we were looking for.
from Syracuse, United States
Submitted on 31-07-2016
Clean and quiet. Many community spaces to enjoy (lobby, outdoor patio, pool, gym, business room, basketball court, etc.). Suite was everything you need for 1 night or an extended stay. Right across the street from a large mall.
from San Diego, California
Submitted on 02-08-2016
We were visiting family and found this to be a great location. Indoor pool and lots of families. Nice breakfast and great staff. We would definitely stay there again. Also free parking and wifi was an added bonus.
from Beverly, Massachusetts
Submitted on 03-08-2016
What a surprise - complimentary cocktails in the evening! This was a great choice. Staff was delightful. Breakfast is always plentiful and fresh. I am happy to be a Hilton honots member. Thank you tons!
from cork
Submitted on 02-08-2016
We recently stayed at this hotel at the end of a family holiday. The hotel was clean and restful. The staff were very helpful and polite. The breakfast was very adequate. All facilities lived up to our expectations.
from
Submitted on 06-08-2016
Standard of hotel as expected for a Homewood Suite - whilst fairly basic the hotel and rooms were clean and modern and provided for our needs. Reception staff were considerate, friendly and helpful. Although fairly close to a freeway, the rooms were extremely quiet and a good nights sleep was had by all.
from Waterford, Connecticut
Submitted on 06-08-2016
Atmosphere, social food, breakfast and suite were all excellent. Traveling mid week in a fully booked hotel. Quiet with great food and activities (pool) for Kids. I would gladly return if in the area given value And experience
from Sparta, United States
Submitted on 07-08-2016
service and accommodations were excellent. staff was attentive. food was excellent. basketball court was welcomed by the kids. rooms were large and neat and clean. great location to six flags and basketball hall of fame.
from Boston, Massachusetts
Submitted on 11-08-2016
The staff here is fantastic - friendly and helpful. They have a shuttle that they use to take people places all day long. They recommended a takeout place to me for dinner, and volunteered to let me use the shuttle to go out to dinner if I had decided to eat out instead. My main tip is that if you are a light sleeper like me, be sure to request a room that does NOT look over the highway; I had a lot of trouble sleeping on my one-night stay because of all the noise from the highway.
from Bridgewater, United States
Submitted on 15-08-2016
Finally, a hotel worth 5 stars in every category! Plugs for electronics, cleanliness, polite helpful caring staff! Breakfast was wonderful, the staff was helpful when we needed them. Everything was A++! Thank you for hosting us for our event!
from Burlington, Vermont
Submitted on 05-09-2016
Staff extremely friendly and knowledgeable. Great local area recommendations. Room was very clean, modern, clean and really comfortable. Just an all around great stay experience. Well worth your money.
from Nassau, New York
Submitted on 06-09-2016
We have been to many beautiful hotels all over the world and I was happily surprised on how beautiful and clean Homewood Suites was. My family planned an impromptu mini getaway to visit Six Flags and Boston for Labor Day weekend (Sat-Mon) and decided to book Homewood since its closer to six flags and about 1.5 hours from Boston. From the moment I walked in, I was greeted by the very friendly staff. Check in was a breeze. Lobby area is warm and very inviting. We stayed in a quiet 2 queen bedroom ... Read more
from Seattle
Submitted on 05-09-2016
I have stayed here twice now and have had good experiences both times. It is a convenient location, 15 minutes from Mount Holyoke College where my daughter attends college, with a large shopping mall a block away. The hot breakfast is very good, and the staff is friendly. The suites are spacious and the bed was comfortable. No complaints!
from Boston, Massachusetts
Submitted on 06-09-2016
This is the best hotel I have stayed at in my life. The suites are cozy with kitchen, dining room table, living room and two tvs. The staff I friendly and helpful. Complimentary breakfast was delicious and wasn't just bagels and muffins. We were served waffles, sausages, hash browns etc. Pool and hot tub hours were until 11 pm which is great so you can use the facilities after a long day out. Loved it and will definitely visit again!
from Latham, United States
Submitted on 06-09-2016
Accommodations and amenities were very nice. We took advantage of the pool and spa as well as the breakfast and light evening meal. Staff was extremely helpful and friendly. Overall experience was excellent.
from Hershey, Pennsylvania
Submitted on 09-09-2016
The staff was very friendly and helpful! I enjoyed the room and the breakfast was wonderful. It is located near a mall, restaurants and just down the road from the basketball hall of fame. I would definitely stay again when I am in the area!
from Woodbridge, Virginia
Submitted on 11-09-2016
I never want to experience this anywhere again. as I am in remission from cancer myolonia, that left me crippled.I had to have a clean room 107 ,not ants on the bed . I had Stem Cell transplant and can't be expose to germs or stress .Commissioner .Delores Gilmer 2269 Kew Gardens Drive Woodbridge Virginia 22191
from Faisalabad, Pakistan
Submitted on 15-09-2016
Our recent stay at Homewood Suites was way above our expectations. Initially we stayed only for one day but looking at the service We came back and stayed for another 7 nights. I would also like to mention here the amazing host Susan Concepcion your Director sales she was very helpful I must say she goes out of the way to accommodate the guests in your hotel 5 Stars to her last but not least Daniel Couchon AGM was great would always greet us warmly and would give us good recommendation on places... Read more
from West Springfield, United States
Submitted on 20-09-2016
Excellent place to stay. The room was very clean as well as the entire facility. The staff were very Professional and helpful. The complementary meals were very good. easy access on and off the highway.
from Warwick, Rhode Island
Submitted on 22-09-2016
The best around for sure. The staff is great and ready to help. When I have an issue they get it fix. Management is top notch with a crew that compliment well with the hotel. Parking can be hard sometimes.
from Schenectady
Submitted on 23-09-2016
We stay here for just one night .The room was very clean the staff is friendly and the pool and hot tub are great ..breakfast is nice to be able to have so you dont have to leave the hotel if you dont want to .
from Boston, Massachusetts
Submitted on 28-09-2016
My husband and I stayed here for our 1 year anniversary and we had a great stay! The hotel was clean, conveniently located, and the complimentary breakfast was excellent. I would definitely recommend this hotel to anyone visiting the area.
from West Rutland, Vermont
Submitted on 01-10-2016
Excellent I like the convenience of the location of this hotel. So like the 2 room suite & full kitchen. Have stayed several times - for Doctors visits and surgeries - and for social events - high school reunion etc.
from Fall River, Massachusetts
Submitted on 02-10-2016
This was a very nice hotel. The room was perfect for my needs. It is close to a mall and restaurants. I will be booking there again as I will be doing business in the area. I was very pleased and satisfied.
from Saline, United States
Submitted on 03-10-2016
Wonderful hotel experience. The hotel is near the Hartford airport, and the staff is exceptionally helpful. Very nice accommodations. I had a room with a kitchen and suite of furniture. Would be easy to stay here for several days, and there's a huge shopping mall only 1/2 mile away with lots of great restaurants.
from North Kingstown, United States
Submitted on 06-10-2016
I always stay at this hotel when I am traveling for business to Holyoke. I feel at home at this hotel. The accommodations are very nice and clean. The staff is very friendly and helpful. I look forward to my next stay.
from California
Submitted on 07-10-2016
I can't say enough good things about this hotel. The Queen suite is perfect. The location is great. The staff is AWESOME! And the price is RIGHT! I will definitely stay here again. It is located very close to the Holyoke Mall and the highway. It felt like we were in our own little apartment and not in a hotel. I absolutely recommend this hotel to everyone.
from Stafford, NY
Submitted on 08-10-2016
We stayed in a one bedroom suite overnight. The room was comfortable and had a full fridge, two burner stove, full size microwave, sink and dishwasher. The décor is dated and the complimentary wifi very slow. The employees were very friendly. Free breakfast was as expected. We would stay again.
from Holyoke, United States
Submitted on 10-10-2016
Excellent place to stay as are all the Homewood Suites. great amenities and bonus features such as complimentary breakfast and evening social hours. Rooms are clean, and equipped to feel like your in a home or apartment. Rates are reasonable.
from New York
Submitted on 17-10-2016
We stayed at this hotel when visiting the Big E in September, and had a great stay. We booked the mini one bedroom suite. The bed was comfortable, and had a great quiet 2 nights of sleep. Room was spotlessly clean. The breakfast was well done, and the staff was very accommodating. We enjoyed the indoor pool and spa. Would definitely stay again when staying in the area.
from
Submitted on 19-10-2016
This hotel super-exceeded our expectations. It was a wonderful hotel with wonderful staff. The suites were large and accommodating for a family of 4. There was enough room to iron shirts without being in anyone's way. The staff was helpful especially at check out when we were leaving before 5am.
from Blairstown, New Jersey
Submitted on 25-10-2016
Homewood Suite in Holyoke is a clean and comfortable place to stay! The staff members are all very friendly and go above and beyond when it comes to caring for their guests! I travel to Westfield on business quite regularly and I always choose this hotel.. All good! No worries!!
from
Submitted on 27-10-2016
We stay at this hotel 3 times per year for business. The staff is excellent and very accommodating! Breakfast options are fresh, nutritious and plentiful. The weekday evening receptions are wonderful with enough food to make it a meal.
from Hong Kong, China
Submitted on 27-10-2016
An incredible hotel in such a remote spot. This is a real gem-property. We felt relaxed and well taken care of. Huge mall nearby. Staffs were friendly and always helpful. I am not an expert in environmental issues but Breakfasts were served with plastic plates, folks and spoons. We found it a bit odd for a Hilton...perhaps using plastic is more environmental than washing them? Obviously, plastic going to waste bin was an awful spectacle.
from Bangor, Maine
Submitted on 01-11-2016
Traveled to Springfield for a wedding. This hotel was chosen by the bride as her recommendation for traveling guests. We were extremely happy with her choice as the room was large, comfortable & clean. The complimentary breakfast was hot & well stocked with a large assortment. Hotel staff was extremely accommodating as we arrived quire early-prior to check in time & they offered to see if our room was ready without being asked. We were simply going to wait but they got us right in. I would d... Read more
from Alburg
Submitted on 01-11-2016
For dog exhibitors who frequently attend shows at the Big E, I highly recommend this hotel. Besides being extremely friendly and accommodating to the humans, there are acres and acres of grassy areas to walk the dogs. There is a full kitchen in every room and full sized fridges . It is an ideal set up if one prefers to eat in the room and not leave dogs alone while going out to dinner. It is only about 15 minutes from the Big E and offers breakfast and light suppers Monday through Thursday a... Read more
from Toronto, Canada
Submitted on 02-11-2016
About our family stay in Homewood Suits Hilton: rooms were new and cozy, nicely painted , with homey touch; the Hotel has very well equipped facilities and a diverse kitchen. We enjoyed good menu choices and it had vegetarian options; The Hotel is located in close proximity to U Mass campuses & shopping malls, so we bought gifts literally across the road and visited our old US based friends who happen to live and work within 30 min reach from the hotel. The hotel entrance was tricky to fi... Read more
from Edison, New Jersey
Submitted on 04-11-2016
Wonderful staff, clean and comfortable accommodations, delicious breakfast. We were in the area to attend a memorial service for a dear family member. The staff was so compassionate, sending a note of condolence to our room along with an Edible Arrangement. The next evening, when we gathered together in the lobby area to visit with other family members, we were treated to two bottles of wine and a nice cheese platter. We were very touched by these thoughtful gestures. Special thanks to manager ... Read more
from Omaha, Nebraska
Submitted on 05-11-2016
Friendly front desk. Free happy hour, light dinner, and great hot breakfast. The diner that evening was sausage with sauerkraut. Very good. Room are suites with separate living/kitchen area. Nicely decorated and clean. Plenty of free parking.
from Ashland, Massachusetts
Submitted on 06-11-2016
Am here annually for meeting at bay state. It's like coming home! Beds are very comfortable, staff is friendly, and location perfect. Managers reception usually hearty enough for dinner and breakfast is more than enough to carry you through the day. Would stay again for fun!
from Claremont, New Hampshire
Submitted on 08-11-2016
Stayed here for a girls shopping weekend with 4 girls. Great suites, enjoyed the accommodations and helpfulness of staff. Close proximity to the Holyoke mall & shuttle service. We'll def stay here again!
from Old Bethpage, New York
Submitted on 09-11-2016
Staff are especially warm and friendly. Hotel is very nice with a lot of amenities. Complimentary breakfast and evening social with beer and wine were great. Overall fun environment. Rooms were very clean,comfortable bed, spacious and have a kitchenette with a dishwasher! But could use some updating. Look forward to staying here again.
from Palmyra, New York
Submitted on 15-11-2016
Definitely doing this again. Nice surprise, a little off the main but he road signs were the problem. EVENING social was nice after driving all day. Breakfast very nice, tidy, fresh, really nice. LIKE home, only better.
from
Submitted on 15-11-2016
Loved this hotel! When I arrived, it was dark out. Even though I had never been to this hotel, I found it easy to find. In the morning, I told this to the front desk agent and she said "normally guest's have a hard time finding them" In my option, if people were paying attention to their surrounding and not their phones, they would clearly see the hotel. Clearly some people can be stupid!!!! Everything was perfect! My room was very spacious and clean. All the staff I talked to were friendly ... Read more
from Fort Ann, United States
Submitted on 17-11-2016
We wouldn't think of staying anywhere else! Love the Homewood Suite in Holyoke. The complimentary breakfast is a huge hit with our party as is the evening social. We also enjoy a wonderful, relaxing soak in the hot tub at day's end. The pool area is always kept clean & is so enjoyable. The rooms themselves are always clean & welcoming. Looking forward to next year.
from Orleans, Vermont
Submitted on 17-11-2016
The hotel was very clean and staff was friendly and helpful. The hotel is located in a great spot. It is only minutes away from the Holyoke Mall and the Big E. The hotel is located in a quiet area but close to the interstate.
from Bondville, Vermont
Submitted on 18-11-2016
The hotel have an old established feel to it. Good service great breakfast. Love the large swimming pool. It is just off the highway. The bed is comfortable, the receptionists are always nice. All in all I have a positive experience there.
from Durham, North Carolina
Submitted on 22-11-2016
This property is not far from a nearby mall and restaurants within five minutes. The property is clean and the staff are very friendly and helpful. I would definitely stay here again if in the area on business.
from Laurel, United States
Submitted on 26-11-2016
I was unable to stay at my regular hotel (another Hilton property) because I was traveling with a new puppy! The staff was accommodating and very helpful! I've stayed at this property previously and knew it to be a wonderful property with professional staff and a great location (right near the mall)! This time was no different and I wold highly recommend it for anyone traveling in the area! It's always clean and the suites are big and comfortable. I've stayed there with family and you can't bea... Read more
from Albany, New York
Submitted on 30-11-2016
The rooms are very clean. The staff is very friendly, they go out of their way to help you. Walking distance to Holyoke Mall which is a huge convenience. I have not stayed during the week for their complementary dinner /social hour so I cannot comment on that. I have stayed in other hotels in Springfield on a few occasions when the rates that this particular property were just too expensive. So check in advance the rates compared to other same quality hotels .
from
Submitted on 30-11-2016
This is an overall quality operation.We have stayed here twice and will probably return. This time we found that the thermostat in our room was balky and responded only very slowly to our efforts to upgrade the room temperature.Also the TV remote in the living room area was similarly balky. On the plus side the pool area and spa were well kept,the towels fresh and large enough .
from Tonawanda, New York
Submitted on 01-12-2016
Can't say anything bad. Pool may have been a tad cool but everything was great! They were very accommodating for the odd time frame we were going to be there. The staff was terrific & the facility was well maintained.
from Springfield
Submitted on 01-12-2016
Our stay here was excellent. The breakfast was very good and they had a lot of variety each day. The evening meals were also good. The rooms are very clean which is always a plus anywhere. The staff is excellent especially Jasmine who helped us with anything we needed.
from Vermont
Submitted on 02-12-2016
My wife and daughter have had the tradition of going to the Holyoke Mall on Black Friday. They would drive down at 1:00 am, about an hour drive, for the frenzy at the mall. I have had zero interest in this and but for the concern of the late night drive would be perfectly content to let my turkey dinner digest while watching the evening football game. We decided last year to book this hotel as it is right across from the Mall and while not particularly thrilled about the cost we rationalized ... Read more
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