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Hilton Garden Inn Boston-Burlington

Boston, MA, US (BOS)

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Based on 801 reviews
At the Hilton Garden Inn Boston Burlington hotel in Massachusetts, you`ll find everything you need, including complimentary high-speed and Wi-Fi.
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Hilton Garden Inn Boston-Burlington
5 Wheeler Road, Burlington, MA US 01803

The Hilton Garden Inn Boston-Burlington hotel is a suburban hotel in the heart of Massachusetts High-Tech and Professional Business District. Our hotel is conveniently located off I-95/Route 128, just minutes from the upscale Burlington Mall & Historic Lexington and 30 minutes from downtown Boston. The Hilton Garden Inn Boston-Burlington hotel features include:* Complimentary 24-hour business center * 24-hour Pavilion Pantry convenience mart * Indoor oversized heated pool * State-of-the-Art PRECOR Certified Fitness Center* Stay-Fit Kit available for in-room use upon request * Great American Grill restaurant serving breakfast and dinner* Evening Room Service* Lobby Lounge* 4,200 square feet of flexible meeting/banquet space* In-House Catering Department* Complimentary wired and wireless High-Speed Internet Access* Complimentary Shuttle service within a 5-mile radius of the hotel and Anderson Train StationThe Hilton Garden Inn Boston-Burlington hotel guest room features include:* Garden Sleep System Dual Air-Chamber King-Sized Beds * 37-inch HD Flat Screen Televisions * Microwave* Mini Refrigerator * Complimentary Coffee and Coffeemaker * Full size ironing board and iron * Large work-friendly desk with convenient desk-level outlets and Herman Miller Mirra& Chair * Two dual-line phones with voicemail * Complimentary wired and wireless High-Speed Internet Access* Alarm Clock Radio with MP3 adaptor* Neutrogena Bath AmenitiesBoston area attractions include:* Burlington Mall* Historic Lexington & Concord* Lexington Battle Field* Upscale Shops at Wayside Commons* AMC Movie Theater* Minute Man State Park* 70 Local Restaurants* Historic Salem* Americas Oldest Seaport - Gloucester* TD Garden Arena * Tsongas Center Lowell* Fenway Park * Quincy Market/Faneuil Hall* Freedom Trail * Museum of Science * New England Aquarium

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool Business Services Include: Business Center

Recreation Included: Fitness Center

Based on 801 reviews
from Cromwell, Connecticut
Submitted on 22-05-2016
The hotel was nice and the staff was very friendly. Unfortunately they did not provide us with a pack n play when we called ahead to make sure we could reserve one. The gentlemen on the phone did make sure to tell me it was reserved for us so we did not need to bring our own. When we got there it had been given away. Leading us to have our one year old sleep in bed with us causing a not so comfortable sleeping experience. Also had hair in the bed when we got there. The staff was however very fri... Read more
from Rockport, Maine
Submitted on 22-05-2016
streetlights are intrusive...otherwise a great stay...closeable outer curtains, please...the gauze doesn't cut the light. Giod location, especially for Lahey visits. Great restaurants in the vicinity. We enjoyed Seasons 52, this time.
from Providence, Rhode Island
Submitted on 23-05-2016
This Hilton Garden Inn was perfect to stay in the day before surgery - I would highly recommend this hotel and its services - They will shuttle you to Lahey beginning at 6 AM - They were also most sensitive to my requests.
from Montgomery, New York
Submitted on 23-05-2016
The hotel was perfect for business travel. Average amenities, very clean room, nice staff, and comfortable bed. I would definitely stay here again and recommend it to friends who are visiting the greater Boston area.
from Vineyard Haven, Massachusetts
Submitted on 25-05-2016
Great place to stay if your on Business . It all there. The bar , the food, the fitness center and a great staff. I recommend this hotel to my colleagues for a reasonably priced hotel near boston and metro west .
from Chicago, Illinois
Submitted on 29-05-2016
I found multiple bites on my body the first night. The second night I was lying in bed and the spider crawled on my arm and I killed it. I took it to the front desk and they gave me an old fruit basket to apologize. Dirty carpets, cleanliness issues, poorly managed. This is not a traditional built HGI, the hotel building was bought and remodeled by Hilton so rooms are small and have poor ventilation. Breakfast staff and service are poor. I always choose HGI whenever possible, but this is a ver... Read more
from Montreal, Canada
Submitted on 03-06-2016
Great staff! Quiet place! The hotel is great, room is quiet and clean. The restaurant is ok, could be better, but very convenient. The internet is not the best, but after mentioning it to the staff, they say they would at it! But outside of this, I would recommend to stay.
from Philadelphia, Pennsylvania
Submitted on 05-06-2016
I stay here when I work near Lexington & Waltham , easy access to highways, great restaurants & the mall. Always a pleasant experience with the staff and I have become familiar with the neighborhood as well.
from Roselle, New Jersey
Submitted on 15-06-2016
We came to tie. For my 11 year old's bssketbsll tournament. Front desk was very helpful when I called ahead to advise my husband would arrive with my son first. The room was very clean and comfortable.Breskfast was decent.
from Franklin, Massachusetts
Submitted on 16-06-2016
My stay at the HGI in Burlington was very comfortable. My room was clean, neat, &cozy! Staff were friendly & efficient. Check in/check out on my phone was great!, or anyone can use whatever electronic equipment they have.
from Swindon, United Kingdom
Submitted on 16-06-2016
A great, clean hotel in Burlington with a great breakfast. It has a good pool and a small fitness centre. There is an affordable washing machine and dryer as well. The rooms are spacious and all have air conditioning.
from Maple Grove, Minnesota
Submitted on 20-06-2016
We found this a truly comfortable and enjoyable hotel. From the thoughtful sofa bed in the room (we're readers and we like a comfortable, well-lit place to read that's not in bed) to the beautiful view of the marsh out the window to the well-appointed meeting spaces to the above-average-for-an-HGI breakfast, we were grateful to have such a nice place to stay. Thank you to the staff and especially the housekeeping crew who leave the rooms in pristine condition.
from Montreal, Canada
Submitted on 21-06-2016
This is a nice hotel, as you can expect from a Hilton Garden Inn. However, even though they told me I would have access to an EV charging station for an electric car, they didn't have one. I would be happy to change this recommendation once hotel management installs an EV charging station on site.
from Philadelphia, Pennsylvania
Submitted on 29-06-2016
Very pleasant hotel close to Lexington/Concord area. Rooms are comfortable, clean and nicely appointed. Breakfast was good - although I'm not sure it is included with the standard hotel rate. Not in a particularly interesting area, but a mall is close by with many chain eateries.
from Forest, United States
Submitted on 29-06-2016
I just want to thank you for the wonderful service and customer care that I have received from your staff. I would like to comment how pleased I was with the service provided to me by Janeth Velez. Janeth exceeded everystep of the way. Thank you
from Boston, Massachusetts
Submitted on 30-06-2016
The hotel is clean and very accessible to Logan airport. The price is reasonable for being in Boston, even on the weekends. The amenties are nice to have and most of the staff is pleasant. The breakfast is excellent, many options to suit everyone. We have stayed with and without kids and have been comfortable every time.
from Chicago, Illinois
Submitted on 30-06-2016
Stayed for 4 nights in June 2016. The room was comfortable and spacious and the hotel is well located to area attractions, not too far from I-95 and yet it was quiet. Front desk staff were very helpful, perky yet professional and very accommodating. Housekeeping can do a better job cleaning the room in my opinion. A few long black hairs - possibly from mopping - were evident on the bathroom floor and the room wasn't vacuumed daily. There is a Keurig coffeemaker in each room but there were o... Read more
from Haymarket, Virginia
Submitted on 30-06-2016
Great stay next to the Burlington Mall and super convenient to Rt 3 & I-95. Updated clean rooms with a very attentive staff. We came back to the room for a late afternoon rest and change of clothes for an evening event and being the last room on the hall, the staff hadn't gotten to our room yet to straighten. I just knew that I'd have to ask for new towels upon our late return, but we were pleasantly surprised to find they had come back and completely cleaned. Would definitely stay again.
Submitted on 05-07-2016
We didn't like to stay in this hotel, I found 2 (two) hairs on a towels, the pillows were smelling sweat and dirty with someones makeup! The room is very small and AC is too noisy. The bath tub with rust! The lobby looks very modern and clean, smells good, but not the room! We won't go back.
Submitted on 06-07-2016
Comfortable accommodations. A good staff, clean facility and the location makes travel easy to Boston or Salem. Free parking is an added bonus. Train travel to Boston is recommended. Travel in the city is hectic.
from Cambridge
Submitted on 06-07-2016
near I-95 and 0.5 miles away from Burlington Mall, H-Mart, etc. You can get everything you want but you have to drive. because there is no walkway along the road. The breakfast is wonderful. About $9 for each person.
Submitted on 09-07-2016
Stayed here to avoid Boston city prices. Always stay in Hilton and this did not shame at all. Easy check in, clean personable staff. Didn't use gym or pool but looked great. Easy area to get around and easy access to train or drive to city
from Boston, Massachusetts
Submitted on 10-07-2016
I recently moved to the Virgin Islands so when I visit the states, I like a hotel for space, quiet, and a comfy bed to catch up on sleep. I am pretty picky with details too. I have travelled a lot. This Hilton has a convenient location (near shopping malls, close to highway access, across the street from Wegman's... Best store ever!), very friendly/ accomodating desk staff, good price, and extremely clean. Comfy bed, good AC in the rooms, microwave, Keurig coffee/tea makers, soft towels, free pa... Read more
from Havre de Grace
Submitted on 10-07-2016
Stayed there four a week and felt extremely comfortable. The rooms were clean and well taken care off. It is the little things that count and this is where the team seemed to excel. The breakfast team is the best, awesome service a well cooked and presented breakfast. Again you can see that the staff cares about its patrons and work hard to make you feel at home. The location is perfect if you are visiting the Burlington area as it is close to everything and within easy access. Fair price for ... Read more
from Glenmont, New York
Submitted on 11-07-2016
Very nice hotel with a knowledgeable manager. Because of her, the hotel gets an "excellent" rating. Close driving distance to Lahey Hospital & numerous shopping malls. Nice attached restaurant with bar.
from Odenton, United States
Submitted on 13-07-2016
My stay was very comfortable and affordable. One of two female front desk staff was very pleasant and professional, the other one, not so much, but the friendly associate more than made up for the one that was not so pleasant. I enjoy my room. It was very clean and neat. The bedding was extremely comfortable. The hotel was very quiet at night and I had no trouble with other guests. Breakfast was amazing. I was afraid that I missed breakfast after having slept in very close to 10am. However, when... Read more
from Yorba Linda, United States
Submitted on 13-07-2016
I stayed at this hotel for one night when I was traveling for business and I really liked it. I would defiantly stay here again. The room was really nice, the hotel offered amenities and was in a good location.
Submitted on 14-07-2016
Had an overnight business meeting and this hotel was fine. Clean facility. Rooms were nice and had keurig coffee maker in the room with free coffee so that was an extra bonus. Water wouldn't quit turn all the way off in shower so really had to tug on it to shut it off but overall it was good.
from New Haven, Connecticut
Submitted on 17-07-2016
Nice family hotel Staff is friendly Pool was nice and has good hours Breakfast isn't included but worth the value free for kids 12 & under No charge for parking Coin laundry on site Water pressure is good Clean rooms
Submitted on 18-07-2016
The hotel was clean, beautiful interior and the staff was very nice. I do have a few complaints, though, about the other guests. To me, the Hilton name conjures images of a relaxing upscale stay. When my daughter and I checked in, we decided to hit the pool. The pool was jam packed with a bunch of screaming children, the adults for whom were sitting outside on a patio working their way through several cases of beer as the children jumped in the pool, threw footballs into my back, and made e... Read more
from Dorchester, United States
Submitted on 19-07-2016
There is no place for an early check-in to have a cocktail or lunch. You have to wait until the dinning room opens at 5 PM. A small "store" is provided but is stocked with junk: candy, TV dinners, juice, soda, etc. Also, there seems to be a problem with their internet.
from Stockholm, Sweden
Submitted on 22-07-2016
We stayed here for a night after string in the suburban Hilton nearby. Excellent room, identical breakfast, great pool. Just the gym is a little smaller, but you can still do the essentials. Room is pretty much identical to the one in the Hilton. Twenty minutes by car to downtown Boston, if you are going to Cambridge this is probably easier than. Downtown hotel. Free parking. Would go again.
from South Florida, Florida
Submitted on 25-07-2016
Awesome front desk, friendly and helpful. Very nice room. Clean comfortable and great climate control. Beds were excellent, as were the pillows. Breakfast was very good. They offer something for everyone
from Middleton, Wisconsin
Submitted on 26-07-2016
Stayed 2 nights while on the North Shore, Boston area. Very nice staff, clean rooms and comfortable beds. It is close to the mall and many eateries. Very good price! nIce bar and restaurant attached. I recommend this hotel close to Boston!
from Pittsburgh, Pennsylvania
Submitted on 28-07-2016
Rooms are clean and most of the service is great, make sure they give you your points, they totally missed mine as well as a night of stay. The location is not the best right next to the hi-way so ask for a room on the opposite side.
from Freeport, United States
Submitted on 28-07-2016
The room was very clean and easy connect to Wi-Fi The breakfast was great and the staff was awesome .Checking in and out was very easy. I strongly recommend this hotel if you need to stay in this area.
from McLean, United States
Submitted on 29-07-2016
This hotel was great - location to our meeting was perfect. The lobby is very pretty - the room was very clean and the bed and pillows were comfy! Very nice experience staying at this hotel - I'd definitely recommend it.
from Suwanee, Georgia
Submitted on 04-08-2016
We were in Boston for a day visit and had a wonderful time. I did not want to stay in the city because of the cost. The Hilton Garden Inn Burlington was a great value and about 20 minutes outside of Boston, very quiet area and a nice atmosphere. The beds were quite comfortable, staff was nice, and a very nice breakfast in the morning. After a good night rest, we were off to Niagara Falls. You can't go wrong with a Hilton Garden Inn plus the breakfast is magnificent, cook to order omelet. :... Read more
from Boston, Massachusetts
Submitted on 05-08-2016
High school reunion Dining and Dancing evening prompted this Stay. Clean spacious rooms. We were on the second floor and highly recommend any floor but first if you want quiet since hallway on first with rooms is quite noisy near front desk and conference/meeting rooms. Get room away from elevators also. Lots of families and kids stayed at this hotel and rooms were rather paper thin walls. Ours was quite s walk down hallway but as far as noise factor just fine ! Breakfast offerings were b... Read more
from Syracuse, United States
Submitted on 13-08-2016
The hotel was a great location for Boston -- it took only 25 minutes to get downtown. And for that location, the price was very fair. Access to I-95 and I-93 was very close and easy. Traveling with our kids, a pool is always important. This hotel's pool was fantastic, and it was salt-water-cleaned, not chlorine!
from Halifax, Canada
Submitted on 16-08-2016
After a long drive from New Brunswick, the room was a nice cool temperature, the bed was soft, quiet area, and a lovely breakfast in the morning before continuing on our trip. Price was right for the level of quality and service we received. It was just off the highway, so we didn't have to weave through Boston to get there. We would absolutely stay here again.
from Fredericton, New Brunswick, Canada
Submitted on 04-09-2016
If you've ever visited any Garden Inn's, you'll understand what I mean. This is not really a Garden Inn. The lobby was very nicely renovated a few years ago, and the staff were exceptional for the most part. My parent's sheets stunk of a bad cologne, so they waited until housekeeping came around. The following day, the sheets still stunk, causing us to question if they actually change the sheets??? So we called housekeeping and the head lady came right away. The bathroom door wouldn't shut, but... Read more
from NH/MA
Submitted on 04-09-2016
SLOOMIS31 posted a review about a week ago and I am here now and would like to piggy back on that review and note that manager Ed commented that he would take care of those issues. He has not and the carts are at this very moment still taking up tons of space in the hallway at least on the first floor, they are still cleaning rooms and it is 4:30 in the afternoon. We had been out of our room from 9-1 and came back and our room was not cleaned, what are these ladies doing?? I told them to just sw... Read more
from Surprise, Arizona
Submitted on 05-09-2016
Typical HGI, but elevator was broken, so had to use a 2nd elevator at a different location, bit of a hassle. Dining room not set up like a typical HGI, more of a buffet, not enough help, no table was clean, had to wait. ordered pancakes, not brown like I liked but o.k. Front desk staff helpful, had to cancel 2nd nite, which they did without a hassle.
from Freeport, Maine
Submitted on 07-09-2016
Stayed one night in room 450. One king bed, very end of the hallway. It was quiet, which was the goal. Only sounds were people using stairway across from room, which was rare. I used the constant fan to block highway sounds. This is a standard-issue room for business hotel. Nothing fancy, but clean and functional. No USB ports, but good amount of electrical plugs for devices. Wifi was so-so and I ended up using my iPhone's hotspot. Room also had mini fridge, microwave and Keurig. Ate at t... Read more
from Arvada, Colorado
Submitted on 07-09-2016
This hotel gets a "yes" for all the things that are the minimum for me when selecting a hotel - clean, good location, affordable, wifi, breakfast and a nice enough staff, but it really is not much more than those minimums. There is nothing special, unique or charming so that is why I see it as just average.
Submitted on 09-09-2016
We did stay at the hotel for Labor Day weekend. It was 4 families ( 8 adults & 8 kids ). Check in was fast , rooms were clean , lobby was really nice. We did enjoy the breakfast! The only thing we didn't like about the hotel was the pool. The pool was big , clean but the water was freezing!! We did ask the staff if they can chang the temperature but they said no. This is the only reason why I give 4 not 5 stars.
from Sioux City, Iowa
Submitted on 11-09-2016
Very disappointed with the quality and the cost. Walls were paper thin which led to hearings everything in adjoining rooms and hallways. While eating breakfast I spotted a mouse that came from the kitchen and went back in. Staff was overall very friendly, just didn't care for the shape the room and building were in.
Submitted on 17-09-2016
Despite a little payment mix up and a dirty, gross, pillow case we enjoyed our stay. The Pool was a lot of fun for us and our two children. The housekeeping staff yelling down the hallway but their noise level wasn't much different than the noise level of my two and six year old. When the front desk was informed of the nasty pillow case they acted promptly and also gave us a breakfast voucher which we were very appreciative of. My biggest complaint would be very small bathroom and not enough to... Read more
from Saint Louis, Missouri
Submitted on 19-09-2016
There were not many rooms available in thr Burlington, MA area and the only room I could get was at the Hilton Garden Inn. I completed my digital check-in, but it said this hotel does not allow you to select your own room (so what is the point). The front desk clerk was pleasant, I took the stairs to my room (because the elevator was broken - bad sign), and then got settled in. I used the free wifi which was only average (maybe even slower than average), then went to the bar to celebrate a li... Read more
from West Coxsackie, United States
Submitted on 19-09-2016
This stay was the best stay that I have ever had. I would love to stay with you guys again.I will always stay with Hilton Garden Inn from this point forward. I even signed up for your reward programming.
from Darlington, Pennsylvania
Submitted on 20-09-2016
Stayed here 1 night after a week of traveling to Maine, New Hampshire and Vermont - we left early, early in the morning for a flight home. Room was clean, large and comfortable -- just wished we could have slept in it longer. We had no problems driving to Boston Logan early in the morning - no traffic!
from Osceola
Submitted on 20-09-2016
This is a very nice place to stay for the price. The staff was very friendly to us and helpful. The room was well maintained and clean. The sink had a crack in it but did not effect anything. There is a very nice mall just on the other side of the freeway with plenty of shopping and places to eat. The hotel is less that 20 miles to the airport over good roads and can be reach easily. I would recommend this hotel to anyone.
from Costa Adeje, Spain
Submitted on 22-09-2016
Was a toss up between here and the Sonesta across the street, chose here for the bar / restaurant which Sonesta doesn't have. Hotel is OK but feels a bit tired and decor is dated IMHO. It's clean, staff are friendly as always and food is actually pretty good. Choice of reasonably priced hotels in this immediate area is limited so I probably would use again. So if you looking for a step above budget hotel and you want to eat in, it works and it's not bad...just not great. I chose top floor roo... Read more
from Tivon
Submitted on 21-10-2016
We picked this hotel since it was convenient to Lexington and to the Burlington Mall. The rooms were clean and comfortable but the general atmosphere was not pleasant.The reception staff kept us waiting a long time to register and were unfriendly. To get to our room we had to go down a very long corridor, which was always filled with service carts with dirty laundry, and this situation continued for the entire length of our stay. During our four night stay, the hotel hosted 3 evening activiti... Read more
from Tel Aviv
Submitted on 22-10-2016
Stayed here for a couple of nights as I had meetings nearby. Staff were friendly and nice. Room was a decent size and was clean. The downsides were: - One of the 2 elevators wasn't working and was non-functioning for my entire stay, so all of the hotel including the employees (with the cleaning carts, etc) had to use just the one elevator. So, this got busy and frustrating. - there is meant to be a shuttle bus that can take you anywhere within a 5 mile radius. I booked it and it just didn't ... Read more
Submitted on 22-10-2016
Didn't have a feel of clean hotel, don't recommend and wouldn't stay there myself again. Companies favorable to the Red roof and motel 6. Towers were damp and smell of must. Bed just didn't feel clean.
from overseas
Submitted on 23-10-2016
The Hilton Garden Inn in Burlington is a small, well kept and well run hotel with plenty of parking and easy to reach from the highway ( maybe 60 seconds off the highway). The staff is friendly, the lobby attractive, the room clean and comfortable, and the restaurant meal was very good. I thoroughly enjoyed my stay here.