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Holiday Inn Boston-Brookline

Boston, MA, US (BOS)

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Based on 613 reviews
Room & Rates
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Standard Room

  • One Bed
  • Two Beds
A video-game console and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include complimentary toiletries and a hair dryer. Handy amenities include air conditioning, a desk, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Deluxe Room

  • One Bed
  • Two Beds
A video-game console and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include complimentary toiletries and a hair dryer. Handy amenities include air conditioning, a desk, and a direct-dial phone with free local calling. This room is Non-Smoking.

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One King Bed Executive Non Smoking

  • One King Bed
A video-game console and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include complimentary toiletries and a hair dryer. Handy amenities include air conditioning, a desk, and a direct-dial phone with free local calling. This room is Non-Smoking.

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2 Dbl Beds On 1St And 2Nd Flr Nonsmoking

  • One King Bed
  • Two Double Beds
A video-game console and premium TV channels with pay movies are offered for your entertainment. This room is outfitted with a kitchenette. Bathroom amenities include complimentary toiletries and a hair dryer. Handy amenities include air conditioning, a desk, and a direct-dial phone with free local calling. This room is Non-Smoking.

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1 King Bed On 1St And 2Nd Flr Nonsmoking

  • One King Bed
The television offers premium TV channels with pay movies. This room is outfitted with a kitchenette. Bathroom amenities include complimentary toiletries and a hair dryer. Handy amenities include air conditioning, a desk, and a direct-dial phone with free local calling. This room is Non-Smoking.

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One King Bed On 1St And 2Nd Flr Smoking.

  • One King Bed
A video-game console and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include complimentary toiletries and a hair dryer. Handy amenities include air conditioning, a desk, and a direct-dial phone with free local calling. This room is Smoking.

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1Queen Bed On 1St And 2Nd Flr Nonsmoking

  • One Queen Bed
A video-game console and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include complimentary toiletries and a hair dryer. Handy amenities include air conditioning, a desk, and a direct-dial phone with free local calling. This room is Non-Smoking.

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2 Dbl Beds On 1St And 2Nd Flrs Smoking

  • Two Double Beds
A video-game console and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include complimentary toiletries and a hair dryer. Handy amenities include air conditioning, a desk, and a direct-dial phone with free local calling. This room is Smoking.

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2 Dbl Beds Executive Tower Nonsmoking

  • Two Double Beds
A video-game console and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include complimentary toiletries and a hair dryer. Handy amenities include air conditioning, a desk, and a direct-dial phone with free local calling. This room is Non-Smoking.

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1 King Bed Junior Suite Nonsmoking.

  • One King Bed
A video-game console and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include complimentary toiletries and a hair dryer. Handy amenities include air conditioning, a desk, and a direct-dial phone with free local calling. This room is Non-Smoking.

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DELUXE ROOM

STANDARD ROOM

KNG EXECUTIVE NONSMOKE

KNG LEISURE NONSMOKE

KNG LEISURE SMOKING

1 DBL BED NONSMOKE

2 DBL BEDS NONSMOKE

2 DBL BEDS SMOKING

2BD EXECUTIVE NONSMOKE

1BD SUITE NONSMOKE

Holiday Inn Boston-Brookline
1200 Beacon Street, Brookline, MA US 02446

Hotel Features.
Holiday Inn Boston-Brookline's restaurant serves breakfast and dinner. A bar/lounge is open for drinks. Room service is available during limited hours. Recreational amenities include an indoor pool, a spa tub, and a fitness facility. This 3-star property offers audio-visual equipment and business services. Complimentary wireless Internet access is available in public areas. This Brookline property has event space consisting of banquet facilities and conference/meeting rooms. Guest parking is available for a surcharge. Additional property amenities include a library, a coffee shop/café, and multilingual staff.

Guestrooms.
225 air-conditioned guestrooms at Holiday Inn Boston-Brookline feature coffee/tea makers and complimentary newspapers. Bathrooms feature complimentary toiletries and hair dryers. Wireless Internet access is available. In addition to desks, guestrooms offer multi-line phones with voice mail, as well as free local calls (restrictions may apply). Televisions have premium satellite channels, video-game consoles, and pay movies. Also included are irons/ironing boards and clock radios. Guests may request extra towels/bedding and wake-up calls. Housekeeping is available daily.

 



Notifications and Fees:

  • There are no room charges for children 18 years old and younger who occupy the same room as their parents or guardians, using existing bedding.

 

 

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 24 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Based on 613 reviews
from Mamaroneck, New York
Submitted on 11-05-2016
There's a limited assortment bar (only 1 kind of white wine...) but good for a quick drink. Bartender is very friendly. Food is only ok (for a quick fix). Room smelled musty and beds were uncomfortable. You pay for the location. I've stayed in HIE for half the price and twice the value. Temp in room went from A/C to heat just by going up or down one degree. Not enough light in room. Bathroom was very small. I did not have a fridge so I guess you have to request one. Window overlooked a... Read more
from northamptonshire
Submitted on 16-05-2016
This is the strangest hotel I have ever stayed in. It appears to have a long long two storey extension out the back which viewed from outside has no windows. That's because the windows are facing onto what seems to be a courtyard with a swimming pool in the middle,that has has a roof added at one point. Hence the strong smell of chlorine. Remember to close curtain as anyone passing can see what is going on in room as you need a light on at all times. The "view" from Mt "window" was a wall th... Read more
from
Submitted on 17-05-2016
We recently stayed here while a family member had surgery at a local hospital. The hotel offered a complimentary shuttle service to and from the hospital that was great. Hotel staff and shuttle drivers were courteous, welcoming and friendly. There was a trolly stop right in front and Fenway was only a one mile walk down Beacon St. Menu was limited and food was fair in the evening - a little heavy and greasy for my liking. Did not have the breakfast. Did not like that our room did not have ou... Read more
from Clearwater, Florida
Submitted on 25-05-2016
This hotel may be ranked as a three star, but in my view the quality is that of a two star hotel and the prices charged that of a four star hotel. Our observations: 1. The price at about $350 (graduation season) a night for seven nights was totally out-of-line with much nicer hotels in the area. 2. The hotel is very tired and old. The rooms were in a condition I would expect of a two star hotel. 3. The plywood doors in the bathroom were delaminating; the wall paper looked like a patchwork q... Read more
from
Submitted on 25-05-2016
My family booked an extended stay here has my father was having a kidney transplant at a near by hospital. When we called and booked the room we were quoted a price and told there would be no issues upon arrival that everything was checked with management and written in the notes of the encounter. This was unfortunately not the case. When we checked in they had no note that the woman quoted us the price and were told they would look into it, we checked back many times and spoke with management a... Read more
from Herndon, Virginia
Submitted on 26-05-2016
We had reserved a suite, which was ready early. Check-in went fine, and I told the courteous desk clerk that we needed a cot/rollaway for the third person in our group. We were told it would be right up. Thirty minutes later, we returned to the front desk to ask about the best way to get to Fenway, and I reminded the desk clerk that we were still waiting for a cot, and was again told it would be immediately brought up. When we arrived back around midnight, exhausted from a day of travel, baseb... Read more
from
Submitted on 27-05-2016
This is an average North American Motel, set in one of the most affluent parts of Boston. Nothing special, but does a good job of offering accomodation. The only minus is the price/value which is one of the worst I have come accross ever. Reasonably well located with 15-20 minutes by taxi to Harvard square
from Rockville, Maryland
Submitted on 31-05-2016
The hotel is almost out of town, but it have tow shuttle, one to airport ever hour ,and one to metro station ever half hour . The room was clean , but if you want to have drinking water you need to buy it from outside of the room and it will accept only cash.
from Redmond, Washington
Submitted on 09-06-2016
I stayed at this property over the course of a few weeks during a consulting project in the greater Boston area. For the project I was on, I had no real input into the lodging arrangement, and the client was reluctant to pay even the average Boston lodging rates. So, since this was the most "affordable" option (still at $190/night with taxes), this property was where I was placed. Admittedly, I was very reluctant and skeptical about this property when I was reading the Trip Advisor reviews be... Read more
from Bristol, United Kingdom
Submitted on 15-06-2016
This hotel was a little tired but room was clean and bed was comfortable.Reception staff were excellent ,we were desperate to see Martha's Vineyard and they went out of their way to help us make it happen .Cannot praise them enough.Had one meal in hotel which was lovely,and Buffett breakfast had plenty of choice.Didnt use any of facilities so no comment but all in all it was a pleasant stay
from New York City, New York
Submitted on 18-06-2016
I was in town for a conference and this was the hotel we were instructed to use. I do not frequently stay in Holiday Inn properties so I have little to compare it to in terms of other HI locations. This is clearly an older property that is in need of updating ... the overall feel is 1980s or early 90s. It's more like a motel with a large roof. Rooms are very far from the elevator and the pool is centrally located, so walking down the hall (at least on the 2nd floor) to access guest rooms means o... Read more
from Fairfax County, Virginia
Submitted on 19-06-2016
We spent most of our time away from the hotel, sightseeing etc so I cannot comment on the facilities. The location was what drew us there: the T stop was right across the street from the hotel, and we had a weekly T passes so that it was easy to get around the city. The only meal we had at the hotel was the breakfast buffet, which was good and convenient but not free.
from NH
Submitted on 21-06-2016
Service was friendly and accommodating. Rooms were small (fine for what we needed), bathroom was smaller (elbow-bangers) and outdated (had to slam the bathroom door to get it to shut). Overall, it wasn't bad. The reason to bring my review down so low was the cost. I can pay virtually the same rate to stay in a 5-star in downtown vs. on the outskirts. If we paid 1/3 of the cost, which would be more reasonable, the rating would be better.
from County Dublin, Ireland
Submitted on 24-06-2016
Lovely Hotel, got a room upgrade. Food at the bar and drinks were reasonable and tasty. Facilities good. Had to check in after a mess up in the Buckminster hotel and found the attitude of the staff wonderful in comparison.
from Liverpool, United Kingdom
Submitted on 24-06-2016
Loved this hotel, it felt like you were in a holiday camp without the entertainment, most of the rooms looked inwards into a large atrium type dinning area, but on touring the U.S. there seem to be lots of hotels like this. Our room faced inwards, so we had no outside window to see what the weather was like, but that was quite nice as it was quite and felt safe. the room was big, with 2 large beds, however the bathroom could do with an update, looked like something from the 70's. Had breakfast... Read more
from Providence, Rhode Island
Submitted on 26-06-2016
Front staff is efficient. Hotel is at a convenient location and internet worked fine. But the hotel really needs to be updated. Rooms only have windows opening towards a hallway--which is not ideal. The room is basic, bedding is comfortable enough. But there is no luggage rack or mini fridge, then the towel rack in the bathroom fell off. Also the water stopper in the sink and the shower were broken. I had to take them off so the water can drain properly.
from Cleveland, OH
Submitted on 28-06-2016
I had the opportunity to visit Boston and stay at the Brookline Holiday Inn. The location and hotel in general are excellent. Located right on Beacon Street and the T, A short walk to the River and Fenway Park. My room however was not as fine as the establishment. My room on the second floor was located directly above the hotel lobby with the window facing the Marquee. Upon opening the curtains I found a large infrastructure cross supporting the Marquee. The view was nothing more that ... Read more
from Illinois
Submitted on 30-06-2016
This hotel has a very friendly staff that makes up for the product. Great location, near Fenway, but the rooms are older and beds not very comfortable. Expected more for the price. Was redirected there after city sold out so did not have choice. Thanks to the staff who made my stay enjoyable.
from Naples, Maine
Submitted on 06-07-2016
Convenient to Brigham Womens Hospital with a shuttle provided . Left car in the hospital lot as parking was additional and avoided Boston traffic. Quiet safe area, good place to run/walk. Restaurants within walking distance, food was available on sight as well. Room and bath were quite small but adequate, air conditioner was very noisy. No outside window on first floor room, window opened too dark atrium. Pool a benefit. Reasonable by Boston standards. Found it less expensive to book on a travel... Read more
from Fort Lee, New Jersey
Submitted on 08-07-2016
We stayed at the Holiday Inn over the 4th of July weekend as part of a wedding party who chose the hotel. The section we stayed in was old, rooms were small as was the bathroom. The door in the bathroom looked like it had been broken down and did not close. A further annoyance was a dripping bathtub faucet and the inability to close the door. The staff was very helpful and the location met our needs, close to all the wedding functions and walking distance to Coolidge Corner for restaurants. We h... Read more
from Franklin, Massachusetts
Submitted on 16-07-2016
This is a decent hotel. It is nice to have the lobby restaurant, especially if you are busy during the day and are too tired to find a place for dinner. The staff was helpful. One of the men at the front desk gave me great advice about dealing with the cabbies -- know the streets you need to take and tell the cabbie that when you get into the cab. Otherwise, they will rip you off. Room were OK -- weirdly the toilets were very low. This was a problem for one of my elderly travel companions.... Read more
from Nairobi, Kenya
Submitted on 21-07-2016
This hotel is well located next tonSt. Paul's sub way station which offers excellent connection to Boston downtown as well as the airport. It is generally clean and the beds are comfortable. Compared to other USA hotels I have patronized, the rooms are on the smaller side although the room sizes compare very well with rooms in European hotels. I arrived at the hotel and was allocated a room which at that time was not ready and the housekeeping lady I found cleaning that room was extremely rude. ... Read more
from Bangkok, Thailand
Submitted on 21-07-2016
Brookline is one of the most beautiful areas of Boston, and this hotel was walking distance to Fenway, tons of restaurants, and some just wonderful tree-lined streets. However, the hotel is VERY old. It reminds me of hotels I stayed at in the early 70s. It desperately needs some renovating. For the price, you would expect more. I will also say that the staff was very helpful and cordial. If they renovated this place it would be perfect.
from Malta, New York
Submitted on 31-07-2016
This hotel was an easy place to stay while we were in Boston. The Brookline area was very nice, and and easy walk to get to Fenway park. Room was small, but we didn't need a lot. Staff was very friendly and knowledgeable and the parking was convenient. A moderately priced place to stay, but cheaper than many other places in the city.
from Shelton, Connecticut
Submitted on 02-08-2016
I hate driving in Boston and the hotels are always very expensive, so I have found that staying here is much nicer and more convenient. It is an easy drive from Exit 18 on RT 90. Then you can take the green T train from right across the street down to Kenmore (which is a short walk to Fenway / House of Blues) in less than 20 minutes or even stay on it for longer to go further into Boston. We have also walked to the House of Blues in under 30 minutes. The parking garage makes my car feel safe. Th... Read more
from Brussels, Belgium
Submitted on 03-08-2016
I was exhausted from the LA -Boston trip, and it was so relaxing to have a nice comfy bed waiting for me, did I mention the pillows are extra soft...you will enjoy your stay here and the staff are also extra courteous,
from Toronto, Canada
Submitted on 13-08-2016
We amen to Boston for the weekend to see some baseball games. First time in Boston! Great location. Easy to take the metro down to restaurants and the ball park as well as walk uptown. Hard to get a cab though. This was a little frustrating. The rooms looked out into a common area/restaurant/green space. We didn't know what time of day it was when we woke up, which was strange. I didn't like the atrium in the middle. It was less private than a regular outdoor window and hallway.
from Northern California
Submitted on 13-08-2016
The Holiday Inn is a modern but yet somewhat unusual hotel with a large central atrium. There is a restaurant in the atrium, which we did not try. Our room was comfortable, and the location worked well for our needs.
from Venice, Florida
Submitted on 28-08-2016
I chose this hotel because it was close to Dana Farber Cancer Institute, where I was receiving treatment. I was greeted by a not-so-friendly Front Desk person, and headed to my room. I passed the bar and restaurant on my way to the elevator, and they were both very dark and unappealing. The room seemed quite nice until I really looked around. The TV stand/Dresser looked like it had been purchased from a low-end consignment store. The AC unit was like nothing I had ever seen, and at one point ... Read more
from Cairns, Australia
Submitted on 03-09-2016
As part of COSMOS tour we stayed at this hotel. There was no fridge in the room for our medication and the hotel provided one. Good on them. Good breakfast for about $12+ or you can take limited breakfast at lower cost. They do provide free coffee in te lobby. Room has coffee machine but nothing for tea drinkers like my wife. You can walk around and find good eating places, there is a good market nearby, more of a supermarket. We could not find any good bakery nearby. Overall the hotel and surro... Read more
from Boston, Massachusetts
Submitted on 03-09-2016
Stayed here year last fall and was a little disappointed. The hotel was not well maintained and the rooms were small and a bit musky. The sheets were clean, though. So, that was a major plus. The overall ambience of the hotel was ok, but, I was expecting a little more for a Holiday Inn. There a many restaurants and bistros in Brookline which is always a good thing for a traveler.
from Rochester, New York
Submitted on 05-09-2016
We stayed at the Holiday Inn in Brookline for one night in August. Positives: - we reserved a 2 room suite that was supposed to be a One King, One Pullout Suite. We got an enormous suite with 2 Queen Beds, a bath and a living room with small kitchen. - the location is excellent for navigating Boston by T (stop right outside) or by car. Very easy walk back from Dana Farber/Longwood Medical Complex. Walking distance to a Trader Joe's and many restaurants. - the hotel pool was smack in the middle ... Read more
from Maine
Submitted on 06-09-2016
I have stayed in worse hotels, but never any that cost $200 a night. Room: The room was incredibly small. To make matters a whole lot worse, the only window was to an inside corridor so the blinds had to be kept closed for privacy. The room was cooled with the combination heat and air conditioner found in most motels which was loud and did not keep the room at an even temperature. You would think that given the size and cost of the room that they would have furnished it nicely. Standard mo... Read more
from
Submitted on 12-09-2016
Very helpful front desk staff go our room straightened out and upgraded us to a suite. However, one TV was too dark (and could not be adjusted) to see well and the other one would only pick up a few channels. Wallpaper peeling and mirror discolored. Room was clean, however and maid service was good. Great location, convenient to shops & restaurants
from Cassville
Submitted on 16-09-2016
I stayed at this property because of its proximity to my meeting. The property is dated, and could use an update - or better yet let the property go. Unfortunately my room was right above the main entrance on the second floor. I heard every car that pulled up, and all of the outside noise. Plus the room was bright because of the outside lights. The price for the room was very high, but what hotel in Boston isn't??? There is one pro - it is in a great location with lots of fantastic restaurants ... Read more
from Ringgold, Georgia
Submitted on 17-09-2016
This hotel needs to update their tv reception/channels. After a day of shopping and dining in the area my husband wanted to watch a football game carried on major network NBC. This hotel does not carry that channel in their hotel; crazy? Also, the person on the desk wrote down the wrong code for Internet access. We tried to call the front desk to find out the right number, but the phone in our room wasn't working. I expected better than this.
from Boynton Beach, Florida
Submitted on 20-09-2016
For a hotel that charged more than $250 a night-- and parking was an additional $34 nightly -- this hotel left much to be desired. The deficiencies: 1. The entire facility needs major redecorating 2. Our second-floor room was down a hallway that seemed to go on forever. 3. The room's lighting was dim. 4. The bathroom was extremely compact-- nothing wrong with that of you're paying $50 a night, but we were paying five times that amount. 4. The bathroom's toilet was so small and was located so... Read more
from Atherstone, United Kingdom
Submitted on 22-09-2016
Situated on the green train line a 2.75 dollar ride from central Boston this hotel is a good choice. Very comfortable rooms nothing flash but ticks all the boxes for a traveller Free coffee in room and reception. Buffet style breakfast for 12.95 dollars great if you have early start. Cereals porridge. Bacon American style sausages eggs potatoes fruit yoghurt cakes and toast. Evening meal small menu good quality food cooked freshly. Great staff Added bonus free wifi
from Benton, Tennessee
Submitted on 25-09-2016
My family and I stayed here as my son was moving to Boston for graduate school. The Beacon Street location is convenient to the BU campus, and with long moving days and a lot of walking, we appreciated the hotel restaurant for some late dinners. Breakfast is offered too, with the buffet being a little expensive, but you can also order from the menu and keep the cost down. The beds were comfortable, but the pillows could use replacing. Housekeeping took care of our needs very well, and our locati... Read more
from Boston, Massachusetts
Submitted on 25-09-2016
I live in the Boston area and my spouse and I have always wondered about this hotel. It has a cool look from the outside with gardens behind glass windows at the side of the hotel. We decided to stay for one night, just for fun. I kind of wish I had read the YELP reviews before we had booked since we would have stayed somewhere else or just stayed home, but we had a pretty good time despite a few issues. The front desk experience was ok. The person who checked us in was polite and cheerful. Th... Read more
from San Antonio, Texas
Submitted on 27-09-2016
Checked into the hotel with trepidation after reading other reviewers. They weren't wrong. We booked an executive room with a view. We got the second floor above the mlobby/entrance to the hotel. There wasn't a view nor was it an executive room! The noise level was astounding loud filtering into our room from coming from both outside/inside the hotel, We clearly heard the guests going to the bathroom, coughing, talking, showering, etc. in the rooms on either side of ours! The flushing han... Read more
from Penrith, United Kingdom
Submitted on 30-09-2016
Room was gloomy as it faced in towards the pool and had no outside window.Curtains had to be kept closed for privacy.Buffet breakfast was ok and the staff were nice,however the previous night the barman just closed up and went at 10,leaving us with our half finished drinks.
from UK
Submitted on 01-10-2016
I've never felt the need to post a negative review here on TripAdvisor (and have certainly never before felt the need to take photos to prove it) but this hotel was just so appallingly bad I felt I must post a review for the sake of others. Before I start let me confirm that I have no connection whatsoever to either this or any other hotel or hospitality group in the USA or elsewhere, and have no reason to post this review other than to highlight conditions others may wish to consider before bo... Read more
from
Submitted on 02-10-2016
Finding accommodation with a low budget isn't easy in Boston! It's so expensive. Our stay at Holiday Inn was decent. It wasn't bad but it wasn't great. It's in a great location surrounded by restaurants, cafes, banks and public transportation. The room was clean but it was still pricy for us to stay for just one night.
from Mackay, Australia
Submitted on 04-10-2016
We stayed here in early October as part of a Cosmos tour. On the plus side: comfy bed and pillows. Heated pool though both ladders had a missing step which I think is hugely dangerous and needs to be repaired. Well priced breakfast - $12.95. Short walk to a Trader Joe's, pharmacy and some restaurants. Guest laundry $2 for a wash, $2 for the dryer. Both worked well. Nice inside layout. Almost like a big outdoor courtyard but actually indoors. Downside. Dark rooms. Chlorine smell because of the p... Read more
from Benton Harbor, Michigan
Submitted on 05-10-2016
I cannot believe in 2016 that a hotel of such poor quality has a Holiday Inn sign on it. This hotel would have struggled to be a decent hotel in the 1970's. After a long day of travel to walk into this place was such a disappointment. After getting settled in (I say this loosely) went down to the bar only to be sorely disappointed again. Nothing about this hotel is redeemable. Do yourself a favor and spend the extra $80-$100/night and stay somewhere worth the value.
from Saint Joseph, Michigan
Submitted on 05-10-2016
This is a poor hotel. Every part of it is old, dated, and sucks the life out of you. The rooms are poorly lit, the space is cramped, and the room was not sound proof from outside noise. The refrigerator was old, dented, and so loud that unplugging it was the solution. The lounge / bar was sparse (actually had other patrons say don't expect much). Breakfast is not included although the cost for one night was $350! Parking is difficult and the systems are not functional. The employees do not seem ... Read more
from Orlando
Submitted on 09-10-2016
The hotel is old and dated. Our room door wouldn't shut properly. Cleanliness of our room was a "B" at best. They couldn't check us in until well after 4 pm and it seemed that the hotel was empty. Front desk was very mediocre and had people "filling in". It is convenient to Boston University, but I would recommend something else. This is NOT one of the new standard Holiday Inns which I like. It's a weird retrofit from the 80s.
from Albany, New York
Submitted on 09-10-2016
We stayed in the junior suite to find that the curtains, walls, carpet were dirty. Wallpaper was pealing off the walls. The bathroom hadn't been updated in years. Then we went to sleep and heard mice in the walls and scratching like they were trying to get in the room. The staff obviously knew about the mice problem because we searched the room for mice, we found a mouse trap hidden in the corner of the room . Luckily the sheets & towels were clean.
from Ely, United Kingdom
Submitted on 10-10-2016
Different!! An atrium with all rooms facing inwards on ground and first floor. Room had usual facilities including bottled water for making tea/coffee, walk in shower in bathroom. Very clean but not the largest of rooms. Dinner was burger with fries and a glass of Adnam's beer which cost $6.50 (£5,12) and not a full pint. Breakfast was $28 consisting of salty bacon, powdered scrambled egg and no marmalade for the toast, only peanut butter (yuk!!). First impressions look good but underneath, nee... Read more
from Dublin, Ireland
Submitted on 12-10-2016
I got a good rate here during a week where hotels were at a sky high price around Boston. The room was nice (on the 6th floor). Internally the hotel was very old fashioned (not so clean). It really needs to be refurbished. Beyond the reception area I felt like I had fallen into the 1970s. On a positive note, the staff were really friendly and helpful. The location is great with access to the Green line T close by and lots of neighbourhood restaurants and bars. I'd stay again, just it wouldn't ... Read more
from Newcastle, United Kingdom
Submitted on 12-10-2016
We stayed here for 1 night. It is a U shaped building with a 5 storey block facing the street but with 2 storey wings built around a central enclosed atrium. This also housed the pool and the patio doors of the rooms all faced inwards onto the pool area.It had lifts to the higher floors and free Wi-Fi in the rooms. The hotel is miles from downtown Boston but the Green line subway station of St Pauls is close by. Our room was No 150 and was a decent size. It had 2 dbl beds, a desk & chair, an ea... Read more
from Brisbane, Australia
Submitted on 12-10-2016
Stayed 2 nights as part of a COSMOS Tour. Room had not been made up correctly from previous guests, sugar etc for coffee - 2 empty plastic bags & 1 part used. Reception staff were friendly & helpful. Tiles missing in the very compact bathroom. Dinner at restaurant a poor failure - meal ordered required white wine for sauce - Hotel didn't have ANY white wine on the premises. Dinner rolls so old & hard they could not be cut with a knife. A better option would be to find somewhere else to dine.
from
Submitted on 14-10-2016
Our family was in town for the weekend. We had a great stay and were treated excellently by Dean at the front desk. The hotel is right off the T green line from downtown and we also used Uber some. Room was clean and neat, buffet was very good. I will stay there again next time we come to visit. Coffee shop, Trader Joe's and a CVS is a couple blocks away as well.
from Brooklyn, New York
Submitted on 19-10-2016
I came to this hotel on a 5 night business trip, staying here because the conference took place at the hotel. The room was very small, with no natural light and the "window" faced into the hallway. The carpet seemed old and dirty, the towels very worn - one towel had a quarter sized hole in it. One of the blankets also had a hole in it. The toilet was toddler sized - when sitting on it, one's knees are literally up in a squat position. When I spoke to the front desk about these issues, the respo... Read more
from Lyndonville, Vermont
Submitted on 23-10-2016
The location was great. You can easily get to Boston or walk up to Coolidge Corner for some great food. The employees were very friendly and helpful. The cleanliness, not so much. The rooms were ok.a but out of date. Our training was downstairs, off the garage. There was a mouse one day and 2 cockroaches..that we saw. Bathroom on that floor had a urine odor......It didn't appear dirty but it smelled.
from fredericksburg,va
Submitted on 25-10-2016
bout 1 month prior to my Colleger reunion made a resrvation at another hotel using the E* **** service that has many advertising promotions.Booked a King Room suite in another hotel in the Kenmore Sq area. Even paid $125 fee for Travel Insurance to guarantee that if my plans changed I could get accommodations changed for no fee. My room rate was scheduled to be $440 per night of a Thurs-Sun accommodation. (yes I know it was a bt High) Three weeks out had to change my hotel to this Hotel in t... Read more
from Dayton, Ohio, United States
Submitted on 27-10-2016
Would not recommend this hotel to anyone! Rude front desk staff who go out of their way to be u nhelpful. Rooms are like closets with no outside windows(a window into the hallway where bright lights are Burning all night long). Beds have no firmness. Sheets are old and pilled. No closet space or dresser space. No vanity soace in bathroom for toiletries. 1 small ancient elevator for the whole place. RUN....do not walk away from this pit!
from Herzlia, Israel
Submitted on 29-10-2016
Coming from outside the USA, its not always easy to equate franchised hotel chains. Staff are polite and efficient but as my wife is waiting in the lounge /lobby area for our room to be ready...a furry visitor scurried across the carpet....she was not the only witness! But that apart everything they do, they normally do well, except out of 9 days..one day our room wasn't cleaned because the staff had left for the day. Coming from Europe, we werent used to the small room/motel vibe with outdo... Read more
from Toronto, Canada
Submitted on 30-10-2016
I do travel about 3-4 times per year when I need to stay at different hotels either in US or Europe, which makes me to have some opinion on the hotel services. Now this hotel I will consider expensive for the services that they have provided. It is conveniently located on the green C line in Brookline which makes it easy to travel to downtown, but it is not centrally located, like downtown. This makes me wonder way the cost was so high, no parking is provided, not breakfast included in the cost-... Read more
from New York City, New York
Submitted on 01-11-2016
If you don't require a high-end experience, the Holiday Inn in Brookline is a no-frills, conveniently located, option. Boston and the surrounding areas are meant to be walked, so there is no real need to rent a car. And transportation options are within walking distance: a bus to Cambridge/Harvard, rail to Boston (Back Bay, financial district, etc) Also within waling distance: Harvard Avenue and Beacon Street, both which have nice eateries. And there's also a Trader Joe's nearby for stocking up ... Read more
from San Diego, California
Submitted on 19-11-2016
We stayed for 3 nights in May 2016. The hotel is conveniently located in Brookline which has only a few corporate hotels in the area. The hotel is close to restaurants, bars and public transportation. The room was clean and comfortable and we did use the pool with our granddaughter one day. The staff was friendly and the service was standard. We used points to stay so I'm not sure the price of this hotel compared to other hotels in the area. Would stay here again if the price was right... Read more
from Bronx, New York
Submitted on 27-11-2016
The hotel is conveniently located a 10-15 minute walk away from the Longwood medical area and also close to several restaurants. There is a rail stop right out side the hotel, which made using public transportation a breeze. My room however, had a broken bathroom door and a leaking faucet in the shower... They did address my concern very timely and sent engineering to my room, but engineering failed to actually fix any of the problems. They did offer me to switch a room but I was too lazy to do... Read more
from Monroe, Maine
Submitted on 04-12-2016
The management and staff at this hotel were so gracious to me while staying here. My husband was at Brigham and Womens Hospital and I stayed here by myself, they saw that I was in a safe location on the first floor as I was a little uncomfortable being by myself. My stay was suppose to be for 6 days and turned into 2weeks, after one especially difficult day at the hospital I returned to my room and found that the staff and management sent me flowers and a nice note, how many places do that? T... Read more
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