from Vancouver, Canada
Submitted on 17-08-2016
I was in transit to Bermuda when I arrived in Boston on a dark & rainy night. I had left home at 4am and I had only 12 hours until the next leg of my journey. I was exhausted, hungry, soaked (note the rain!), and dispirited when I walked into the lobby of the Seaport Hotel. Suddenly, everything changed. The lobby was bright, warm, elegant; and several smartly attired, uniformed employees hurried out from behind desks to help with my luggage and they offered towels to dry the rain from my hair an...
I was in transit to Bermuda when I arrived in Boston on a dark & rainy night. I had left home at 4am and I had only 12 hours until the next leg of my journey. I was exhausted, hungry, soaked (note the rain!), and dispirited when I walked into the lobby of the Seaport Hotel. Suddenly, everything changed. The lobby was bright, warm, elegant; and several smartly attired, uniformed employees hurried out from behind desks to help with my luggage and they offered towels to dry the rain from my hair and clothes. Robert, the night manager, checked me in. I was amazed at how quick and efficient he was. In about two minutes, he had taken my hotel voucher, given me a room on the 18th (highest) floor, issued keys to my room and the gym, advised me about the Seaport room-service meals, told me that the Seaport is a strictly no-tipping facility, and offered a bell boy to take my bags to my room. Robert then escorted me to the elevators, shook my hand, and wished me well. I was stunned. It was all so quick and delightful.
Soon I was getting off the elevator into another brightly lit, elegant space with a lovely arrangement of fresh orchids and lots of floor to ceiling windows. Went along a nicely carpeted, wide, clean corridor to my room and was immediately pleased with everything. There was a big, richly appointed, sparkling bathroom with rain head shower, Jacuzzi tub, luxurious white towels, polished stone countertop, and Gilchrist & Soames cosmetics to my left, a short hallway with a generous closet holding two robes, a steam iron, an ironing board, a trouser press, a wall safe, and many wooden hangers. I then entered the large, beautiful room itself. Along the right wall, there was a big, wall-mounted television, a long chest of drawers with various amenities and a telephone below the television, then a large cabinet with bottles of water and a Keurig machine supplied with teas and coffees, dried cream, milk, and sugar, two china mugs, and lots of drawers, and a mini-fridge. At the window side (waist to ceiling window with nice drapes but I did not find a way to open the window), there was a big armchair, a small table, a footstool, and a floor lamp. Along the left wall, there was the huge bed (extra king size?) flanked by night tables and another telephone and the super-clean remote (new surface for each guest), then a moveable desk with a port for smart telephones or computers, and an executive chair. Everything was top quality and neat, clean, soothing.
I quickly changed into exercise clothes and went down to the gym. On my way there, I met Linda with Housekeeping and I mentioned to her that I had difficulty using the radio and clock by my bedside. She said that she would fix this immediately. Wow! This was just a chance meeting!
I continued to the spectacular gym. Every possible machine and free weight and type of hand tool for exercise is in this large, clean, quiet, well-lit gym with huge windows that allow plenty of bright, natural light during the daytime. Everything was in working order and conveniently laid out. I drank the fancy water with lemon and cucumber, used the pretty white hand towels, enjoyed the serene atmosphere. And the gym is open 24/7. Amazing.
Returned to my room and found that Linda was as good as her word: my clock and radio were now working perfectly. I changed into my swimsuit and went back to the gym/spa/pool area for a long shower and a relaxing swim. The Seaport pool is large, scrupulously clean, and has wonderful views of Boston. The deluxe changing rooms are on a par with the finest spa facilities. Despite my short stay, I had two workouts and two swims.
Back in my room, I wanted to lower the temperature but found I couldn‚??t keep the room cool enough. Within minutes, Scott, a maintenance engineer, arrived and showed me how to use the thermostat. He demonstrated the proper procedure without making me feel like an idiot because I hadn‚??t done it correctly on my own. Even though I doubt that the no-tipping policy applies to his department, Scott graciously declined when I offered him a small sum of money to thank him for his service.
My room service dinner was delivered moments later by Andrew or Carlos (no longer sure of the name). He, also, was pleasant and efficient and said that no tipping was required. My clam chowder cost less than $10 and came with oyster crackers, water, gorgeous bone china, and gleaming silverware. The soup is the best chowder I have ever eaten and the serving size was perfect.
The next morning I headed back down to the gym. On the way, I met Dana, a thin, middle-aged man who is also part of housekeeping, and he was so cheery and nice to me. I ran into Dana several more times this morning and he greeted me by name every time. I was impressed! In the elevator, I mentioned to a young woman employee that I wanted to get a breath of fresh air before hitting the gym and she took time to guide me outside to the elevated walkway where I could have a lovely jaunt in fresh air and sunshine. The walkway is lined with gorgeous plants and shrubs, and I enjoyed all the flowers, birds, bees, and butterflies.
Later, I went to the Aura restaurant for breakfast. The menu was full of delicious items and I initially ordered only from the menu but both my hostess, Ashley (a pretty, articulate, young lady), and my waiter, Michael (a tall, affable, very attentive server), advised me to have the buffet because everything I wanted was there and much more and it would cost the same. I really did not want a big meal (I planned for a quick, nourishing breakfast and then a short rest before I left Boston). However, the buffet was tempting so I took their advice and went for the buffet. What a buffet! I was blown away. Everything I could think of and much, much more. It was all delicious, mainly organic, and some foods are even grown at the hotel. There was Seaport Honey from their own hives in the rooftop kitchen garden. The meats, fish, seafood, eggs, breads, fruits, vegetables, yogurts, hot & cold cereals, and juices were all superb. I ate till I could not take another bite. Tip was included and meal was about 23USD. Gone 11a when I got up and tried to hide my bulging belly as I stumbled back to my room. Relieved that check-out is noon, even though I had previously planned to depart at 11a.
Rob F., a tall handsome man, and Marek, cute young Czech in training, helped me to check out. Again, I was struck by the charm and friendliness of the Seaport staff. Rob printed street directions and a map for me to walk to the pier. I thanked him profusely for all his kind attention.
As I walked out, I met Joey (another handsome young man) working at the front door. He also offered to call a taxi for me and, when I again stated my plan to walk, Joey reviewed my map and directions and then showed me exactly where to start my jaunt to the pier. I bid adieu to him and the wonderful Seaport Hotel. It was worth every penny it cost to stay there, and I began the next part of my journey completely refreshed and feeling very much like Browning‚??s Pippa: ‚??God‚??s in His heaven‚??All‚??s right with the world!‚??