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Marriott Copley Place

Boston, MA, US (BOS)

Hotel + Flight from
Based on 2878 reviews
This family-friendly hotel is close to Boston Common and Boston Museum of Fine Arts
Room & Rates
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Marriott Copley Place
110 Huntington Ave, Boston, MA US 02116

Make yourself at home in one of the 1,145 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Satellite programming and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers.

Rec, Spa, Premium Amenities
Be sure to enjoy recreational amenities, including a health club, an indoor pool, and a spa tub. This hotel also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Satisfy your appetite at a coffee shop/caf serving guests of Marriott Boston Copley Place. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and audiovisual equipment. Planning an event in Boston? This hotel has 70000 square feet (6503 square meters) of space consisting of small meeting rooms, a ballroom, and banquet facilities. Parking (subject to charges) is available onsite.

Based on 2878 reviews
from Summit, New Jersey
Submitted on 05-06-2016
Stayed here over Memorial Day Weekend. Great spot to get anywhere. Right by Boylston and Commonwealth Aves. Connected to the mall so easy to go buy a forgotten bathing suit for the hotel pool dip at night. Parking was Expensive and a bit cumbersome to get to your car - pay the extra $10 for valet.
from Fort Worth, Texas
Submitted on 05-06-2016
Boston Marriott Copley Place is one of the nicer Marriott Hotels we've visited. We stayed on one of the higher floors and had a great view of the Charles River. The hotel is connected to the Copley Place Mall which has a wide range of shops from high end to mid range including Tiffany's and David Yurman and Tumi. There are several very nice restaurants within walking distance.
from Yarm, United Kingdom
Submitted on 06-06-2016
Arrived this afternoon and needed to pop over to the supermarket. Only a 30 second walk away but the rain was torrential! Not ideal when one has arrived with t-shirt, flip flops etc! Concierge were beyond helpful. They were out of umbrellas but went searching for more, and found one for me. Brand new I believe. Truly wonderful customer service. Thank you so much...I hope you get recognised for this. It's the little things.
from Massachusetts
Submitted on 06-06-2016
We had a comfortable week long stay for a sport event in March. The hotel is centrally located - attached to Copley Mall, the Prudential Center and adjacent to the Hynes Convention Center. The room was clean, spacious and well-appointed. My biggest complaint was the security in this property. Given that the lobby is essentially part of the Copley Mall, heavily utilized by tourists and locals alike, I was astonished that there wasn't a key required to access the guest room floors. Most hotels tha... Read more
from Charlotte, North Carolina
Submitted on 06-06-2016
It's a standard huge Marriott with not much individual attention like in smaller hotels. The pluses: near shopping such as Prudential Center, Copley Shops and Newbury Street. The bads: platinum members on weekends only get 8 dollars off the 28 dollar breakfast. Other Marriotts it's offered free. And service was so-so. Rooms ok- nothing special. Modern tech elevators crazy confusing- and not only for me....
from Reno, Nevada, United States
Submitted on 08-06-2016
My first trip to Boston and this was a great spot to stay. No car so we walked everywhere. Fenway maybe 1.5 miles away and freedom trail a couple of miles in the other direction. Property itself is very nice. paid for an upper floor/view upgrade and would recommend doing that. Very quiet (I am a real light sleeper), clean, comfortable bed, great gym. Staff was very friendly and helpful. more places to eat and drink nearby than you can visit. I would absolutely stay here again
from Needham, Massachusetts
Submitted on 09-06-2016
This was the perfect venue for this course! It was a very intense 2 day review course which meant we needed to be on our toes and focused on the material. As part of our course we were offered breakfast the first day which had delicious and overall healthful food choices. We also had one working luncheon meeting with a sit down tastefully presented delicious salad which the crew served us so well. Most importantly, we had intermittent breaks which were THE BEST I have ever experienced! Th... Read more
from The Woodlands, Texas
Submitted on 10-06-2016
Was up for business, primary hotel (Westin Copoley Place) was overbooked so stayed here again. Seems all the bugs were worked out from my last visit, room was extremely clean and nice views of Boston. Restaurants were excellent and room service was prompt and food hot and good. This hotel has a great location to grabbing a cab, T stawtion is a block away, and access to duck boat tour is right across ther street. You are also a block away form Boylston Street and a T ride or peddle rickshaw a... Read more
from Hamilton, United Kingdom
Submitted on 10-06-2016
Stayed in Boston for three nights as part of a vacation for our 30th Wedding Anniversary. Great hotel & great area to stay with good access to the T (underground trains) to get about. Loved the modern elavator system where you pressed the number of the floor you require on a screen on the wall & it then told you which elavator to use. Rooms were spacious very comfortable & clean. Would definitately stay at the Boston Marriott again.
from Sao Paulo, SP
Submitted on 24-06-2016
I know this hotel for 20 years and stayed here before many times since I lived in Boston from 93 - 96. I just had the 20 year reunion from my University and I decided to stay with my wife at the Marriott Copley Place, I thought it was a good choice because of its location and service for the money. Big mistake. The location still great, but the service declined a lot in these 20 years but the price is a 5 star hotel. I booked the 28th floor and when I got there they told me the 28 and 29th flo... Read more
from Denver, Colorado
Submitted on 24-06-2016
The best feature is it is right inside the mall so you have anything and everything at your fingertips. There is a grocery store located right across the street as well as Dunkin Donuts which is a must try if in the east coast areas. Service was ok. Loud hotel overall. Served its purpose to get us girls through the weekend. Close to all the activities were had planned while in Boston. The trolley Tour is fantastic and fun for people of all ages. plus it allows you to get on and off which is grea... Read more
Submitted on 27-06-2016
I just stayed at this place last weekend and it was one of the nicest hotels I've ever been in. The staff was quick and easy to deal with, the rooms were clean and very very nice. The bar was great and fun and full of life. The restaurant is WAYYYY above average for a hotel. The breakfast Buffett is great, actually some of the best fruit I've ever had in the states. The pool is clean and on the 27th floor, so there is an awesome view while you swim. You'll love this place! Also VERY cool elevat... Read more
from Pickering, Canada
Submitted on 28-06-2016
This is a big city downtown hotel! It is very busy and hectic in the public places! The room was well appointed and clean. It was also very quiet at night to my surprise. It always amazes me in this day and age the expensive hotels charging for wifi. The hotel has a high end mall attached to it but there was only a few place to eat in the mall. The hotel is close to many attractions and is a good place to headquarter your trip to Boston. Dollar Car Rental is in the hotel which was good for ... Read more
from Westport, Ireland
Submitted on 30-06-2016
Stayed here for three nights. Ideally situated and central. Busy but efficient hotel. Bedroom was very clean and spacious. Visited Champions on a busy evening. Staff were very attentive and courteous. Used the pool on the 5th floor. Disappointed that there was no sauna or steam room. Spent very little spare time in the hotel.
from Pennsylvania
Submitted on 02-07-2016
I'm so happy to finally be able to give them 5 stars, from my previous 4......they finally got the elevators working! Not only are working, they upgraded their system to match the Marriott Marquis in Times Square, super quick. Love it!
Submitted on 02-07-2016
Stayed here during the June 22-24 weekend on my first ever visit to Boston. Great location. Walking distance to the Prudential Center, Newbury Street, train, trolley, and bus stations, etc. Best of all was the friendly staff, especially Rocco who got me all the transportation options available and helped me get to Providence by train. Back Bay station is only a four minute walk away. Would stay again when I return to Boston.
from Oklahoma City, Oklahoma
Submitted on 02-07-2016
Great location. It has everything you need, but you pay for it. The kids loved the pool. It is just a block off the green line subway and 2 blocks from Newbury Street shopping. Loved the fact it has STARS grocery across the street so we could get snacks for the kids.
from Des Moines, Iowa
Submitted on 03-07-2016
To start, valet parking was full so we had to park and find our way up and down thru the poorly marked mall. Rooms were just average and bathroom was small. The worst thing was the elevator. It was a high-tech system that still had guests openly complaining to one another at every stage. Waits could be as long as 15 minutes and check out is even worse. We actually had to plan our trips back to the hotel around the elevator wait. This needs to be addressed! There are many better options for the r... Read more
from Long Beach, California
Submitted on 04-07-2016
I stayed here during a convention. I thought that the location was great because you can actually get to the convention center through a series of skywalks via the Prudential Center. They have some "high-tech" perks that I'm not sure are all that necessary -- like the automatic revolving door that stops if people try to touch it (and people tried to touch/push the door because they didn't realize that it was automatic) or the destination elevators that still took a long time. The room was also ... Read more
from Pittsburgh, Pennsylvania
Submitted on 05-07-2016
We made our reservations to stay in here for the 4th of July Weekend. The Hotel is beautiful, maintenance is excellent, service was good and the location unbeatable. Price wise was Ok, but them again it is a Marriott. So, Luxury comes with price. Food at the restaurant was very good and the breakfast buffet was very good and loaded with everything. The Champions Bar was a great place to watch the Italy-Germany Soccer match.
from Madison,AL
Submitted on 05-07-2016
The bell staff has been very helpful. They are super friendly and answer all questions. The rooms are comfortable and clean. The pool was crowded. There is a good workout area though. There are no laundry facilities on site, but you can send off laundry, if needed. Fireworks were great on side facing the water. The shopping at Copley and around this area is pretty good.
from La Crosse, Wisconsin
Submitted on 05-07-2016
Tried package deal (air + hotel) via Marriott for first time. Air delivered as expected; hotel not so much. Room clean and was given river view for 4th. Great view of fireworks and F15's from Pops concert flew right past window!! So, some good. Concierge lounge closed most of visit. Was told would open for Mon (4th) bkfst but it did not. Initially disappointed but after seeing it open Tue I considered it a blessing. What a mess. Staff rudest I have encountered in any lounge. Hskping staff n... Read more
from Washington DC, District of Columbia
Submitted on 06-07-2016
The best thing about this hotel is the location, right in the heart of Boston. The staff is also friendly. The biggest problem is that they nickel and dime you for every little thing. The internet is an extra $13/- per night. The breakfast buffet is $25/- per person. Also, I couldn't get make my morning tea because there was no microwave in the room, and they wouldn't provide one. For the amount they're charging, that is not acceptable. There is a Starbucks in the hotel but it was not operationa... Read more
from Atlanta, Georgia
Submitted on 06-07-2016
I recently stayed here for a work conference. The hotel is nice and has everything you'd expect including a great bar/restaurant, Starbucks, etc. The rooms are clean and modern but nothing over the top. The hotel is in a pretty central to location to Boston's attractions. Overall a great place to stay but is pretty expensive. I also stayed at the Hilton a couple blocks away which wasn't as central but was pretty equal for about 30% less.
from Toronto, Canada
Submitted on 09-07-2016
We stayed here on the long weekend and it was an ideal location as we were able to walk to multiple places including Fenway Park and the Public Gardens. We were also on a trolley stop which was very convenient. We stayed with our 2.5 year old so I found it frustrating that there was no fridge or microwave as they make life much easier. There was also no vending snacks on each floor and in the small gift shop, there was no regular milk available, which was very annoying. When I asked the guy... Read more
from Canberra, Australia
Submitted on 09-07-2016
Good location for walking to many parts of Boston (south end, freedom trail, north end, back bay). Rooms a reasonable size and clean. Beds not the most comfortable (plastic liner over the mattress under a synthetic overlay... made for quite a hot base), pillows horrid. Bathroom ok -I'm not a fan of showers over the bath but at least there were well placed handrails and non-slip surface in the bath. Ironing board, iron and coffee maker provided in the room. We had a corner room - designers misse... Read more
Submitted on 10-07-2016
Wish I had saved more pictures but this place has the best view of the city from the 38th floor we stayed on. Great and very friendly housekeeper we had on our floor. Bed was so soft and comfortable. Elevators are the first kind that I have seen that you don't choose the floor on the inside of the elevator. Pretty neat! Only drawbacks were that the room was a little small for the price and the bathroom was too. Overall, not a bad place but nothing amazing that would make me book here again. Too ... Read more
from Texas
Submitted on 10-07-2016
Located next to two malls, lots of restaurants, Boston Public Library, and on and on. Short taxi from Fenway, North End (Italian restaurants) and other key points in the city. As I was here for a conference, I spent most of my time in the hotel. The conference spaces were comfortable with good buffets served at breakfast and lunch. I can vouch that the hotel bar, Champions, is a good one. Lots of beer on draft with a huge wall of tvs that can show one game or several games. Stayed in Room... Read more
from Athens, Georgia
Submitted on 11-07-2016
The hotel itself is located next to a high end mall and it had great access to the Haynes Convention Center.The rooms were clean and modern. However, we were continually frustrated that we were offered free wi-fi and basically we could only connect to it for mere seconds at a time. Tech support was in name only.
from Dubai, United Arab Emirates
Submitted on 14-07-2016
W had booked a King Corner room at the Marriott Copley Place for 3 nights, including the 4th of July. I had also requested a room with a river view (online), so that we could watch the fireworks on the 4th. Having travelled from Dubai with our 8 year old daughter, we were really looking forward to witnessing this celebration. Upon arrival, we were informed that no river view rooms were available - we were very disappointed (but, I guess not all requests can be successful). The receptionist gave ... Read more
from Durham, North Carolina
Submitted on 14-07-2016
I like Marriott, and have stayed several hundreds of nights at them. So I was really looking forward to a nice comfortable sleep here, although the rate, though competitive for the area, seemed exorbitant to me. Long story short, two different rooms with significant housekeeping issues, a mattress that sagged on one side, and a malfunctioning air conditioner, which led to frustration and not great sleep. In fairness, the front desk staff and manager were really nice and truly did care about m... Read more
from Camarillo, California
Submitted on 14-07-2016
You won't be disappointed by this hotel with its great location. It's close to most attractions and a short walk from the airport shuttle. The rooms are nicely appointed and the staff very friendly and helpful. I would stay here again if I find myself in Boston again.
Submitted on 14-07-2016
The staff is very professional, good gym and a great location. You can walk to Fenway or to north side. Supermarket across street make it all easy. Connected shopping mall makes last minute family gifts a breeze. Rooms are nice size and staff keeps it clean. Oh yeah, great bar for sports.
from Sandwich, Massachusetts
Submitted on 16-07-2016
This is just what you would expect with a nice Marriott property in a big city. Very typical for Marriott - clean, well run, comfortable rooms. It also is right next to Copley Place so a good location if you need to stay near there. Very pricy parking (as expected with all city hotels), but you can save about $20/night by parking at the Copley Place garage next door.
Submitted on 19-07-2016
This is a very nice hotel in a great location. Just a few minutes walk from many popular places. The Room Service menu is very good and the main restaurant has a great selection of food and beers. They also have a nice pool and whirlpool. We will definitely return to this hotel.
from Potomac, Maryland
Submitted on 19-07-2016
This location is pretty much unbeatable. Easy enclosed access to the Hynes, Westin, Copley Place, shopping, Prudential, Star Market - it's all walking distance. Copley T stop close by as well as the Back Bay Station. Rooms are updated, clean and have all the necessaries. The only blemish is the elevator system which takes a bit of getting used to. I went to school in Boston some years ago and this is my top pick for return visits.
from Louisville, Kentucky
Submitted on 20-07-2016
I enjoyed a very nice stay. The facility is terrific, both in appearance and location. The staff was receptive and accommodating at every turn, and the fitness room was especially well equipped. The elevator system had some issues at times of heavy traffic, and my particular room (3127) was rather small and tucked away down a corridor. This didn't detract from my impression of the hotel, but I would request to not be in same location on subsequent stays. Also, the standard internet service was e... Read more
from Spring, Texas
Submitted on 20-07-2016
Our family of four (5 and 2 year old) stayed in a river view room on the 38th floor, and were more than comfortable. We appreciated the convenient location and the ability to easily walk to many of the fantastic attractions Boston has to offer. We would definitely stay here again.
from Manchester, New Hampshire
Submitted on 20-07-2016
The best part about this hotel is location location location and the very pleasant staff that they have working here. The staff was very helpful and very nice throughout our stay. We stayed on the "concierge " level which is Marriotts version of a club level. Having done these club levels many times before this concierge level left a lot to be desired. Limited hours, limited offerings for breakfast and for appetizers. Not worth the extra money. The room was pleasant and promised a beautiful... Read more
from Illinois
Submitted on 20-07-2016
This hotel is an excellent location. The hotel is very large and is connected to the Copley Center so you can stay in the hotel and stay inside going all around a block or two shopping without having to go outside. The hotel staff is very well trained. There is a fun restaurant and bar area on the second level a lot of large TV screens to watch your favorite sports. The food is decent. The hotel rooms are nicely sized very clean. I stay here almost every time I come into the Back Bay Area of Bos... Read more
from Arlington, Texas
Submitted on 22-07-2016
We went to Boston to attend a Red Sox/ Ranger game. This marriott was in a great location- it was about a mile walk to Fenway. Its also connected to a mall and walking distance to great restaurants. Hotel was clean beds were nice and for the 3rd we could see the fireworks from the suburbs. On the 4th of July it was only a few block walk to the bay to see Boston Pops.
from Westminster, Colorado
Submitted on 22-07-2016
The check in line is followed up quickly with very professional, friendly front desk agents that try to accommodate room requests. The short walk to the elevators reveals an impressively modern elevator bank. There is a large touch screen where you choose which floor you are going to and it will tell you which one of the 12-14 elevators to go stand in front of to wait for its arrival. The room had modern amenities, and was spacious for Boston standards. I highly recommend this hotel as a great v... Read more
from San Francisco
Submitted on 25-07-2016
I went to a conference at the Westin Copley Square and stayed at this Marriott property because it was next door. It took me a day to figure out I could get to the Westin through the mall. It was great because it happened to rain & I was not prepared. The hotel is very busy & catering to business travelers, families, flight crew and such. It's such a great location, you can't beat it if your a vacationer or business traveler. I stayed on the 29th floor concierge level and the views were sp... Read more
Submitted on 26-07-2016
My stay at the Marriott Copley Sq was fabulous. The staff was great. I would like to specifically cite, Fred, the bellman, for going over & above in accommodating our needs. What a friendly, nice man...a true asset to the Marriott family. Thanks
from Hartford, Connecticut
Submitted on 26-07-2016
A large hotel that is well run. Close to Fenway (you can walk in 25 min (or take a quick ride) lots of shops and restaurants and I liked the fact that their bar was open late - we stopped by at midnight on a Sunday after a Fenway event and were able to get food and drinks. Duck boats leave across the street. Front desk service was excellent and welcoming.
from Naples, Florida
Submitted on 26-07-2016
Great location and even better service. Although this hotel has been here for 20 plus years the service has not deteriorated. From check-in by Kai to concierge lounge attendant, Beatriz, everyone worked hard to insure a pleasant, homey experience.
from Novi, Michigan
Submitted on 27-07-2016
Hi everyone it's Jacob! This is my 22nd review with TripAdvisor. Today I will be talking about Boston Marriott Copley place.At first I wasn't sure that it was in a great location and to be honest I did not want to stay there but I learned that it was a great hotel in general.If you like heights your in luck because there is the Prudential center which is home to the Skywalk Observatory on the 50th floor.Also near the Marriott is Fenway Park which is the oldest baseball park in the MLB. Jacob S... Read more
from Washington DC, District of Columbia
Submitted on 29-07-2016
The hotel has been mostly renovated, though you can still tell it was originally built in the 70s or 80s. They might consider replacing the AC systems--the control panel seemed new but the system itself sounded old and clunky. Rooms are small but comfortable and updated. Very comfy bed and sheets. The hotel is attached to a mall, which is a bit odd but means there are amenities galore. The best part about the hotel is its novel approach to room service. They have an unusually fresh and varied m... Read more
from London, United Kingdom
Submitted on 29-07-2016
Stayed here 17-20 July on The second leg of our USA tour. Boston was a very welcome change of scenery after very busy & 'in your face' New York. Loved Boston and enjoyed staying at this hotel. Very good location. Very large hotel so nothing feels personal but eveything was practical. Staff very helpful and efficient. Loved the elevator system; you press the floor you want to go and it allocates you one of many going directly to your floor. We stayed on 10th floor room with two double beds. Ro... Read more
from Sanibel Island, Florida
Submitted on 29-07-2016
The Hotel is centrally located within easy walking distance to landmarks, restaurants and sightseeing excursions. But if you are driving there, it is a bit complicated. The parking garage serves an attached mall and you need to walk through the mall to reach the hotel. Parking overnight at the mall lot, the only lot nearby, is approximately $34 a night and you can't come and go - you need to pay each time you enter and then leave. If you use the valet, no need to walk through the hotel and ... Read more
from Melbourne, Australia
Submitted on 29-07-2016
I stayed at the Marriott Copley Place while attending a conference at the Convention & Exhibition Center. The hotel is in a convenient location, especially with the upper level walkways between buildings, and proximity to South End/Back Bay station ( I chose to take the train from New York). Check in was efficient, if slightly impersonal. I did not have a car, so cannot comment about parking etc, but it was easy to access public transport and taxis, and the hotel is a short walk from shops and t... Read more
Submitted on 30-07-2016
When we checked in the room smelled of smoke. We did not want the hassle of checking into another room so we stayed. Also I booked through and normal amenities I was used to like free wi-Fi were not available. Overall it's not bad but for the price I will probably not stay here again. The W is probably where I'll stay again.
from Ottumwa, Iowa
Submitted on 01-08-2016
We enjoyed our stay at this hotel. The location is excellent. The elevators are confusing until you use them a few times. When you select your floor, you are assigned an elevator. The room was nice and bright, and the staff were very helpful. It is a busy hotel. The food in the restaurant and the club lounge was good. We arrived at the hotel via Amtrak. This hotel was located across the street from the station, which was great since we did not need to hire a cab to take us to the hotel. ... Read more
from Fremont, California
Submitted on 01-08-2016
Nice hotel easy taxi ride from the airport. Very nice rooms king bed and a great view. Everything you may need is within 2 blocks including a star market just right across the street. The duck tour is also right across the street. The staff is helpful and friendly. We had a great stay
from Louisville, Kentucky
Submitted on 01-08-2016
This hotel is very representative of the Marriott brand. We were in Boston for a dental conference at the adjacent Convention Center. The location was very convenient for the meeting, as well as site-seeing, shopping, and restaurants. Overall, we were pleased.
from Chicago
Submitted on 01-08-2016
The room was comfortable and quiet. My room had a bit of an odor, kind of like a bag of doritos had been crushed into the carpet. I am not a germ freak, but I felt like I had to wear shoes or socks in the room all the time. I asked the maid to vacuum carefully, but should have asked for a carpet shampoo. This was a business trip, so I did not have to spend a lot of time in the room
from Atlanta, Georgia
Submitted on 02-08-2016
You really can't go wrong at most Marriott hotels, and this is no exception. Almost perfect location between Copley Place and Prudential Center; centrally located in Copley Square within walking distance of all of Boston's most famous landmarks. Not going to be the most technologically advanced or more modern property, but it does the job. The bed and entire sleeping experience was amazing - I wish I could bring it home! You may choose another property for any number of reasons, but when you sea... Read more
from Wichita, KS
Submitted on 03-08-2016
Was here on a business trip. The hotel is very nice, good restaurant and plenty of business space to host conferences. It's nice being attached to two different mall locations and you can walk covered walkway to several places. The staff was very helpful and nice. Be ready for their elevators though. There's a small learning curve but they are efficient. I was a little surprised that the room wasn't cleaner. I accidentally dropped something on the floor and when I went to get it, it looke... Read more
from Eugene, Oregon
Submitted on 03-08-2016
Lucked out by getting a hospitality suite at the same rate as a regular room. Had a great view of Back Bay, and was close to Copley Square, the T and good restaurants. Service was excellent, the room was clean, and even thought it was in the heart of the city it was quiet. I had a hard time keeping the room temperature at a comfortable level. It would go from too cold to too hot and I could not open the window without a key. Wi-fi was slow. Avoid having breakfast there. I will write a separate r... Read more
from Guatemala City, Guatemala
Submitted on 04-08-2016
Overall my experience was good. Hotel is in a great location surrounded by great shopping and good restaurants. Room was in a high floor as requested, views were nice. Front desk staff was great except for one guy who was doing the night shift on Thursday the 28th in the Elite Desk Check-In, could not get his name. Other than that friendly staff.
from Cali, Colombia
Submitted on 04-08-2016
This is really a 5-star hotel. Great service. Very nice bathrooms. Good meeting rooms where we had our conference. And excellent fitness center, indoor pool and jacuzzi. When I was working out on the elliptical machine this morning it turns out that Mitt Romney was just two machines down! My complaints are few. The beds are a bit soft for my taste. No airport shuttle service - but there is a bus nearby that seems to be very accessible. I was invited by colleagues to a meeting here so I don't kno... Read more
from Washington D.C.
Submitted on 06-08-2016
I have stayed in several different hotels/locations in Boston and this was one of the best. The hotel is nice, and the rooms are pretty standard for a relatively updated full service Marriott property. The beds were very comfortable. The location was unexpectedly great. This hotel looks a block or two further away from the heart of Back Bay, but the connection to the malls and the dining make it a terrific place to stay.
from Hertfordshire, United Kingdom
Submitted on 07-08-2016
Stayed here for conference in May. Disturbed at night by noise from lifts and the street many floors below because the windows are not double-glazed. Otherwise the room was nice and well appointed, as was the bathroom but at over $500 a night rack rate it would have been crazy! (We paid less due to the arge cofnerence we were attending.) Conference area OK (llarge selection and variety of rooms), "sports" bar was noisy and formulaic with far too many screens, noise and almost fast-food fare. W... Read more
from Monroe, New York
Submitted on 07-08-2016
This Marriott is in a great location. It is attached to a high end Simon mall, Duck Tours are right across the street and you are in walking distance of sights and Fenway. Overall it is a nice Marriott. Check in was simple. The rooms are a bit small (we were upgraded since we are platinum members). The staff was nice and very accommodating. Would stay here in the future.
from Ilderton
Submitted on 08-08-2016
Very hospitable and quiet as a church, which is amazing for a hotel of this size. We loved the location. Close to everything and walking distance to some super restaurants. It's pricey, but it's worth it! We also liked the idea of getting points instead of maid service; who needs new towels and sheets everyday. Save the planet and take advantage of this plan.
from Los Angesles, CA
Submitted on 08-08-2016
The Marriott Copley Place is a great location for seeing the town. It is a 5 minute walk to the train/subway station that can take you just about anywhere in Boston or beyond. The bedrooms/bathrooms are very nice and clean. The hotel concierge was very helpful. The hotel is "connected"' to the mall which makes it very convenient and there is a mall and supermarket across the street. There is also a restaurant (which I did not try) and a Starbucks in the hotel. There are plenty of restauran... Read more
from Manama, Bahrain
Submitted on 09-08-2016
This Marriott was probably renovated about ten years ago. Rooms include typical amenities - refrigerator, safe,coffee pot, hairdryer. Rooms have double beds with feather top mattress covers which make them soft and comfy. But mattresses are a bit worn so sleeping is cozy. Standard size pillows were good quality. Blackout curtains blocked 90% of light. Wifi is not free which I find strange. It's $12.99/day. Wifi quality was good so money was not wasted according to my kids., Bathroom is fine w... Read more
from Virginia
Submitted on 10-08-2016
I recently stayed at this hotel for a business conference. It's right in the heart of Copley Square and within walking distance of many restaurants, shops, and other attractions such as Fenway park. There are several stores inside the hotel if you don't have time to go out. The rooms are very clean and comfortable and the staff is very accommodating. The only negative would be the dirty glasses that were used during our last dinner at the conference.
from Oak Lawn, Illinois
Submitted on 10-08-2016
We only had one day to spend in Boston so our first choice was to buy tickets for the Hop On Hop Off Trolley. We left Chicago at 7AM and arrived in Boston at 10:15 AM. The lovely reservationist at our hotel told us to take the public transportation which went directly to Copley Square. It was $7.50 which was way less than a cab or a hired van. We arrived at the hotel close to noon after getting our luggage and catching the proper bus. The hotel was beautiful and the staff was fantastic! I... Read more
from Valparaiso, Indiana
Submitted on 10-08-2016
I used mobile check in & requested a corner room upgrade through mobile chat. I've attempted to communicate several times at other properties and typically it takes a long time to respond or the system fails. BMCP responded immediately & told me they would note my request and try to accommodate since I am a Gold member. Upon arrival, my room was ready and request was made. I was particularly surprised since I was attending a very large conference and the hotel was very busy. My corner King was ... Read more
from Parsippany, New Jersey
Submitted on 12-08-2016
Great place to stay if you want to see the sights! Great restaurants are close by and attractions like the Boston Public Library, Boston Common and the Museum of Fine Arts are walking distance from the hotel. You can also get on a Duck Boat Tour across the street from the Marriott!
from Boston, Massachusetts
Submitted on 14-08-2016
I stayed at this hotel for 1 night with some girlfriends. Hotel is the perfect location. We went to the Top of the Hub for drinks and dinner and didn't have to go outside! The temp was about 97° so not having to go outside was great. The hotel is connected to the prudential mall by the Skywalk and the elevators to the Pru are attached to the mall. We ended the night with some drinks at Champions within the hotel. Everything was great. Check in was quick and easy. Got to check in at 12:30 even... Read more
from Miami, Florida
Submitted on 14-08-2016
Very centrally located. Walking distance to Prudential Center, Convention Center, Boston Public Library, and Boston Duck Tour station. There's a Star market across the street. The lobby is always busy like an airport terminal. Rooms are clean and quiet.
Submitted on 14-08-2016
The hotel was great. We walked into a PACKED!!! Lobby we reserved a 2 double river view room but check inn worker said there's on King rooms he said we can wait 2 hours in the lobby to wait for a room but then thankfully he snatched a 2 bed room at the last minute. We didn't get a river room but it was newly renovated. Pool and whirlpool was nice and big. We went to take a taxi to Fenway park and walked back. We planned to stay at the Westin (one of my favorite brand) and since it got booked up ... Read more
from Orlando, Florida
Submitted on 15-08-2016
This was our 3rd stay at this property. The location is very convenient (Near the T, by Copley Square, between 2 malls, across from a grocery store). The new elevator system makes it easy to get to higher level rooms. Rooms are on the small size but clean and comfortable.
from Chagrin Falls, Ohio
Submitted on 16-08-2016
You can walk thru the covered walkway right into the shopping mall. Fenway park is a short walk way. Always stay here when attending a Red Sox game. Nice lobby with a large eating and bar area on the second floor.
from Boston, Massachusetts
Submitted on 06-09-2016
If you stay at a luxury hotel for the five-star service and spectacular views, the Boston Marriott Copley is first-rate. The lobby is a bit crowded due to the proximity to the mall, but the luxury accommodation (and unbelievably-affordable room service) more than make up for it.
from Roussent, France
Submitted on 06-09-2016
I have been to this hotel many times over the years always happy with my stay in comfortable beds. Now they have plastic covers on the mattresses that crunch every time you turn over, it's like sleeping on a bag of crisps and body temperature is affected adversely. My room door had a very large gap at the bottom letting in light and noise. Very uncomfortable. When the staff were informed and asked to remove the plastic the response was negative it has to stay!
from Keene, New Hampshire
Submitted on 10-09-2016
Awful a/c, has a serious issue with intake of exhaust and cigarette smoke in the whole central lobby and 3rd floor convention area. Bathrooms in the meeting areas are apparently never cleaned during the day, urinal areas got quite nasty. I don't know why my group chose it for meetings but hope never to repeat this experience.
Submitted on 12-09-2016
This trip to Boston, I came to Copley Square instead of staying in Brookline, decided to try the offerings here once. From my arrival, I was greeted by a valet as I exited my cab, a kind gentleman(I'm sorry I didn't get his name) who emptied my bags from the cab and moved on, never hovering for his tip. Then I came in at a quieter time at the front desk & I always migrate to the one with the smile. Dorothy was that one and she welcomed me very kindly with that warm smile. It was a later arrival,... Read more
from River Vale, New Jersey
Submitted on 13-09-2016
I recently stayed at the Boston Marriott Copley Place. It was extremely pleasant. The room was a good size, the view was great, and the staff was extremely helpful. The bed was extremely comfortable and the room was very clean. I will definitely keep this hotel in mind the next time I'm coming to Boston for business or pleasure.
from Boise, Idaho
Submitted on 15-09-2016
Very nice Marriott with spacious rooms and nice bathrooms. Walkways through the Copley Mall to other hotels mean you have instant, easy access to a variety of dining options, shopping, and other hotels
from Atlanta, Georgia
Submitted on 17-09-2016
Directly across the street from the Prudential Center and the Boston Duck Tours. Very popular hotel. 9 elevators but you select your floor outside the elevator and then a map tells you which elevator to get on. Several times we had to run the elevator and the doors were closing.
Submitted on 18-09-2016
This is a very good business hotel with a great location in the city. In the heart of Boston which means that shopping and entertaining is very easy. Rooms are very comfortable with all the amenities. It would be nice if the hotel provided a universal charging socket for power adapters from other parts of the world. Carry one in case you plan to use devices that require non-US power sockets. Sleep quality is good and the gym is well equipped including a pool.
from Norwalk
Submitted on 19-09-2016
This was my 4th stay with the Copley Marriott. I go to Boston every year for vacation. In the past the first 3 stays I was in complete love with the place. In TripAdvisor I always review the hotels I stay in and have always given you 5 stars and rave reviews. Well that??s not going to happen this time. It couldn??t be better located. I just jump on the Acela Train in Stamford CT and get off in Boston Back Bay Train Station walk though the mall and there you are. I love how close you ... Read more
from Caracas, Venezuela
Submitted on 19-09-2016
I spent four nights in Boston with my 17 yr old, so we needed a place where there was plenty to do around and excellent access to the T. Backbay is the place to stay, it is super central, there's excellent food, history, gorgeous streets to roam and great shopping going on. The T station is less than two blocks from the hotel, including the trains that take you to the outskirts (say BU or BC- yes, we were visiting colleges). The Marriott was a very good choice for us: clean, excellent location ... Read more
from Martha's Vineyard, Massachusetts
Submitted on 23-09-2016
Our flight was much delayed and we missed our connection home. Having had good luck with Marriott properties in the past, we pulled up at the Copley version about 9 PM. They were very helpful, got us a good room, and comped us passes to the concierge level. I guess we looked pretty beat! We were. In any event, this hotel was a very good place to stay--everything was clean, quiet, and well done. We were especially impressed with the breakfast on the concierge level as well as the staff at a... Read more
from Mountain View, California
Submitted on 23-09-2016
Great hotel for business trip, close to office and convention center, and very very easy access to shopping and restaurant since it sits on top of the backbay shopping center, this is very useful for not needing to step outside during a freezing snowing day, which happened for my stay. The club lounge is also nicely stocked, though could be a bit crowdy in the morning, with not many places to sit. Check-in, check-out were easy, also got upgraded to a corner suite, with separate sitting room and... Read more
from Saratoga Springs, New York
Submitted on 25-09-2016
This Marriot located within the theatre district was an awesome place to stay. We were attending a concert in the area. This location didn't disappoint, first impression was a clean modern space with friendly desk clerks who gave us our room keys & wifi access. This location has a bar as well as a Starbucks in the lobby. Our room was clean as well as having a awesome tiled shower. Bottled water was available on the 11th floor as well as apples at the check in counter for no charge.
from Connecticut
Submitted on 27-09-2016
First time stay for a trade show at the Hynes Convention Center. I self parked, the lot being under the hotel, with the elevator dropping you off in the center of the mall. All staff from reception to the restaurant were friendly and efficient, my room on the 31st floor was very clean, had everything, no complaints and the breakfast buffet had a good selection. Great location, plenty of things in walking distance, book with confidence.
from California
Submitted on 28-09-2016
I called the room a refurbshed broom closet. It was dark, depressing, looked oit on a roof top and anothr wing of the hotel. The furniture was all squished together to fit. The phone operator in housekeeping was very rude and then did not even deliver the message of what I needed. Housekeeping in the room was below par, the glasses were not even washed. I was n the room for 4 nights. The one plus was there was free wifi for Email. There was nothing in the room to indicate that there was a... Read more
from Geneva, Illinois
Submitted on 30-09-2016
Staying here currently. You need 20 minutes to get from your room to lobby. Technologically advanced elevators are a great concept, but just so slow. Lounge on 28 is the smallest I've ever experienced and one of the worst food offerings. Bizarre. Two forms of eggs each morning. I mean, I like eggs but how about some breakfast meat?? Seating arrangement is terrible.
from Caledon
Submitted on 04-10-2016
We usually stay at another hotel in Back Bay when we visit Boston. However, this time, we opted for the Marriott Copley Place. I was impressed with the hotel, overall. The staff were very friendly and attentive. They were also very helpful. The room was very clean and well-appointed. Electrical outlets were easily accessed and lights were easy to utilize. The bed was super comfortable and warm. I fell asleep almost immediately. The bathroom was clean, with ample towels overall. However... Read more
from England, United Kingdom
Submitted on 05-10-2016
This hotel is perfectly placed for shopping and getting about. The rooms are a good size and all is comfortable and clean as you would expect in a Marriott. The staff are particularly courteous but then pretty much every Bostonian I have met is a gem! The shopping is excellent with a good mall attached to the hotel by a walk across enclosed bridge and just about everything you could want is near by. Marshalls,Ross Nordstrom Rack are a ten minute stroll as are many other great shopping & dining e... Read more
from Owosso, Michigan
Submitted on 05-10-2016
Very nice complex. Close to high end shopping and walking distance to plenty of restaurants. On site restaurant was good, Sports bar type food. Rooms were well kept & quiet. My 2 bed room had a Fridge, coffee station & a safe.
from Santo Andre, SP
Submitted on 06-10-2016
I stood at Copley Place for two nights. Excellent room and servisse. Nice bathroom wide wide bathtub. breakfast a little high priced when compared to other hotels. Nice front desk and vallet servisse - as a matter of fact, all staff is very kind
from Richmond, Virginia
Submitted on 06-10-2016
Tiny room, two people, two suitcases, had to put one on the ironing and drag around to move about our room. Gigantic price for itty-bitty room. Response from the front desk manager was to call and complain. Seriously? Complain to those who make the policy? Go figure. Feel ripped off and taken advantage of. Marriott never again.
from Seattle, Washington
Submitted on 09-10-2016
Always stay at this hotel on business trips to Boston. Perfect location in center of this beautiful city. Can walk to all sorts of historic venues. Can walk to business meetings at John Hancock Building. Huge hotel. Nice rooms. Two level lobby. Good business center. Good elite member lounge. Very professional and friendly staff. Taxis readily available. Unusual room service. Extremely tasty supper and then breakfast in room came in a shopping bag. All sorts of little packages to include stea... Read more
from Albany, New York
Submitted on 09-10-2016
I recently stayed at the Boston Marriott for a business trip. Having lived in Boston for four years, I was familiar with the city and places around to stay. Although this is not one of the finest hotels in boston my experience here was good. Hotel was clean, temperature in room was good, and it was not noisy even despite a large conference being in the hotel at the time. Elevator service was very fast, but a little confusing with the tough screen and it directing you which elevator to wait f... Read more
from Washington, DC
Submitted on 09-10-2016
Recently attended a conference in Boston. This hotel was connected to the conference location, other hotels, restaurants, and an indoor shopping mall. Although the weather was great during my stay, it was convenient to be able to get to my locations without going outside. The hotel is a standard Marriott; nothing unique besides its location. All of the general amenities are available (i.e., access to food, entertainment, fitness rooms, housekeeping, transportation). The service was fine from st... Read more
from Hoboken, New Jersey
Submitted on 10-10-2016
Comfortable, clean room. Nice hotel an conference center. Great location. I did a quick stay for work. The room and staff were just what I expect from a Marriott. Nice and refreshing! Great amenities in the hotel as well.
Submitted on 10-10-2016
I love going to Boston. Usually, they are jus day trips, but when the time comes for me spend a night, this is the place I always go to. It's in the center of Boston! It's not far from LIttly Italy, the market place, The Aquarium, comedy clubs AND shopping is everywhere. Granted, some of the shops here at the Copley are more high end. I have found the hotel to be extremely busy, however, they always have staff on hand to accommodate their guests. The rooms are typical Marriot - Bedding is ... Read more
from Blue Bell, Pennsylvania
Submitted on 12-10-2016
WE were in Boston for a wedding at the Fairmount Copley Plaza and this hotel was conveniently located - a block away. There was a full size, very large Marriott right down the street, where most of the wedding guests stayed. We were so glad we picked this hotel instead. Being a Platinum Marriott member, we had a top floor large room which was great (although no bathtub :( ) The neighborhood had many restaurants and shopping areas only blocks away. I would definitely recommend this hotel.
from south carolina
Submitted on 12-10-2016
Had a great time at the Boston Marriott Copley place. The hotel was clean and the rooms were spacious. The room service breakfast was delicious and reasonably priced. We got the yogurt parfait and a muffin. I found the location to be very convenient. Great restaurants were nearby and the Marriott was walking distance from two large shopping centers. There was a trolley stop in front of the hotel if you are interested in the formal tours. We walked most everywhere we went, but there was a tr... Read more
from Paris, France
Submitted on 12-10-2016
The Marriott Copley plaza hotel is ideally located in the city centre and in a very busy shopping area. Hotel is pleasant and very clean. Rooms are spacious and the hotel is ideally located and attached to a very upmarket shopping mall. The gym is big and very comprehensive with a swimming pool. Most staff members at reception are pleasant except for one whom I would advise customers not to address. The whole experience however from Managers to cleaning staff is a very good one as they are very ... Read more
from Hythe, United Kingdom
Submitted on 14-10-2016
A large hotel, with open lobby spaces and attached to shopping mall. Staff efficient and friendly. Rooms comfortable and bed lovely, where I'm writing this from. Big plus here the gym has everything you need and is large, but does get busy peak time, first thing. Swimming pool a big plus too. Highly recommend this one.
from Winston Salem, North Carolina
Submitted on 15-10-2016
Stayed here in September for one night. The greeting by the valet, to the positive attitude a check in everyone working there gave 100%. The restuarnt bar area as well as room service service was quick and the food was good. The hotel is expensive but you get high quality experience.
from Charlotte, NC
Submitted on 17-10-2016
Pricey stay. Great location for visiting all the great spots in Boston. Great views from room. Full size gym is excellent for burning off all that chowder. Bed is comfortable and with plenty of pillows.
from Sacramento, California
Submitted on 17-10-2016
The location of this Marriott is close to everything you could possibly need. The room was comfortable & clean. The restaurant and bar have staff that are both friendly and attentive. The only down side was the meeting rooms were definitely on the very cold side. However, I understand how difficult that is to control.
from Columbia, Maryland
Submitted on 17-10-2016
Gorgeous hotel .. enormous space connected to shopping and restaurants in the heart of it all. Clean rooms comfy beds -lucky if you get the side with the pretty view of the city. Definitely a hotel I'll be staying at again! Loved it!
from california
Submitted on 17-10-2016
We stayed at the Boston Marriott Copley Place. Excellent location with lots of fabulous shopping and restaurants nearby. Our room was very bright and spotless. A beautiful room! This hotel is definitely an upscale hotel in Copley Square and I would definitely stay here again when I am in Boston. The staff were also very attentive and helpful.
from Ashland, Virginia
Submitted on 20-10-2016
The hotel is not worth the expensive price tag. The rooms are average nothing fancy. I had a problem with the fridge making a insanely loud high pitched noise and asked to change rooms i needed to sleep for a big meeting they wanted to send a repair man to disrupt my stay and not move me. Not acceptable, The staff was not helpful and rude. The elevators are strange, The only good thing was a grocery store across the street in walking distance. The parking costs are astronomical.
from Santa Ana, United States
Submitted on 21-10-2016
Full service Marriott with direct access to Copley Plaza. Rooms are traditional Marriott comfort, cleanliness, and dated design. Large sports bar, full service Starbucks, and express room service providing fresh menu options quickly and reasonably priced. Wifi, even high speed buy up, is incredibly slow. Bostonian service expected for a large business hotel.
from campton, NH
Submitted on 24-10-2016
I had stayed here ten years ago in the beginning of the summer season and paid a fraction of today's rate. The room was small but clean, updated and a very comfortable bed. The location for the area is paramount but there are other hotels in the area I found to be less expensive. The elevator system I found quite interesting and much speedier/convenient than when I stayed a decade ago. Parking is $40 per 24 hrs; staff is polite and helpful. I would recommend this hotel if you can find it in th... Read more
from Holyoke, Massachusetts
Submitted on 25-10-2016
The Boston Marriott Copley Place is conveniently located right in the heart of Copley Square. I was only there for one night due to an early morning business meeting the next day, but would definitely go back. It is very easy to get to - directly off the Mass Pike and the staff was warm and friendly from the valet to the guest services to the concierge (Ken - he was great!). I would definitely recommend this hotel.
from Chicago, IL
Submitted on 31-10-2016
Visited here for two nights in October for a short weekend leisure trip. This is a very large hotel, so not a whole lot of ambiance. The lobby and elevators are designed to handle guests well. Service and check-in was quick and friendly. Great encounters with housekeeping and bell staff, too. We had a room with two double beds, and it's relatively small for more that 2 people. Furnishings, linens, TV, etc are nice and modern, what you'd expect from a Marriott flagship. The HVAC, windows, ... Read more
Submitted on 31-10-2016
The beds at Marriott used to be the best around until they decided to put a huge plastic condom over the mattress. It's not even good quality it's a plastic rubber sheet. Admittedly there is a mattress topper on top of it but the bed makes a noise whenever you move and I'm sweating because of the rubber/plastic sheet. I understand the need to protect the mattress. But other high quality hotels don't go to this extreme of enclosing the mattress in a full size plastic, for want of a better word, c... Read more
Submitted on 02-11-2016
I had business in Boston and stayed at the Marriott Copley place. The hotel staff was very helpful and polite. The room was nice and clean. The Sport bar had the games on and was very busy. The location was close to restaurants and transportation. I would recommend this hotel.
from Huntington,NY
Submitted on 02-11-2016
We've been to this hotel at least five times. If you want to be in the center of Boston, this is ideal.The hotel is always abuzz with activity and offers many amenities like a bar restaurant and (ideally, when it's cold out) it is connected to the indoor mall shopping area and other restaurants like Legal Seafood . The staff is courteous and polite. We love the energy around the hotel which never dissipates.
from Bermuda
Submitted on 02-11-2016
Super clean and fresh and comfortable! Great location with shops, dining and public transportation in walking distance. Great service at the concierge desk with helpful knowledgeable advice on routes to take to get to places.
from Ridgewood, New Jersey
Submitted on 07-11-2016
Great location in downtown Boston, beautiful views of the city. Within walking distance to some cool places to eat and drink and connected to the mall with the subway in it. Staff was very helpful and nice. The room was great, had a minifridge and k cup brewer.
from Guaynabo, Puerto Rico
Submitted on 09-11-2016
Great Hotel, friendly personnel, great location. The rooms are roomy and clean. The staff at the hotel was very helpful and accommodating. The Fitness room was clean and spacious. Overall a great experience.
Submitted on 09-11-2016
I have spent 3 fantastic nights in this hotel. I got a room at 38th floor with a fantastic view. Swimming pool and fitness center well equipped. Nice restaurant with mega screens for watching any kind of sports events. Starbucks and direct connection with luxury gallery for shopping. Room is clean
Submitted on 11-11-2016
As a platinum Marriot customer it is with sadness I give this hotel 4 stars. Although the rooms were comfy and the staff friendly as usual I was flabbergasted that a $40 room service purchase was served on disposables with plastic silverware. The effort WAS made to use high quality products but it was still disappointing. As a retired food service professional I very much understand the cost savings with this change but as a customer who travels alone at times and would rather eat in my room, n... Read more
from Knoxville, Tennessee
Submitted on 12-11-2016
My wife and I visited Boston in late October and I think that she chose wisely the hotel. The room was quiet and clean. The hotel was conveniently located and connected to indoor shopping malls giving access to shops and restaurants and not too far away from the Museum of Fine Arts. I enjoyed the elevators; the noisy lobby not so much.
from Vancouver, BC
Submitted on 15-11-2016
Great location! Across the street from restaurants and mall. Walking distance to many attractions. Rooms were nice but dated. Hotel needs an upgrade. Front desk and concierge were fantastic! Provided us with great restaurant recommendations. If you're looking for a good location - this hotel is great for you.
from Twin Falls, Idaho
Submitted on 16-11-2016
I stayed here as part of a conference. There were several hundred other people here as part of this conference, but the hotel managed to keep our groups together on the same floor. The rooms were comfortable and well-kept: exactly what you expect from a Marriott hotel. As this hotel is centrally located in Boston, every room has a view. Many historical sites are a short walk from the hotel. The Boston Commons and the beginning of the Freedom Trail is a 5 minute walk through the city. Copley ... Read more
from australia
Submitted on 16-11-2016
Great location and that's where it ends. In the heart of Copley Plaza and Back Bay. Restaurants, shopping, tourist sites. Poorly trained, dismissive and disinterested staff at reception. Ordinary rooms that need to be refurbished. Clean though. Keep the lobby looking great and do not worry about anything else. They have prime real estate and so they really do not care. Expensive. Better places. Worse I called ahead to let them know I was delayed and could not take up my room for the night. Hap... Read more
from Miami Beach, Florida
Submitted on 18-11-2016
Boston Marriott Copley is a large business style hotel with certain decent features and certain that need work. Positives: it was basically clean and functional, in a great location, Negatives: it needs cosmetic work, and I was disappointed in the air freshener smell of my room. I also could clearly hear the elevator machine (or some other machinery that was not obvious when I first got in but was totally audible during the quiet of the night. Here are some specifics that are important to m... Read more
Submitted on 26-11-2016
This hotel is very nice and the staff was very helpful. Nice pool and hot tub. Good location. This is a good hotel if you like to be in the middle of shops and restaurants. It is attached to Copley plaza so shoppi,g is right there. They have their own restaurant as well and the food was good.
from London, United Kingdom
Submitted on 27-11-2016
I wasn't wowed by anything but at the same time I couldn't fault it. Good service, spacious rooms and conveniently located. Even the fact that the fire alarm went off, it was all dealt with efficiently and taking care of every customer.
from Miami, Florida
Submitted on 27-11-2016
Our stay here was very good . The hotel has very nice rooms and good amenities. However its location is second to none! Close to Newbury street and connected to the Prudential Center make it a very convenient place to stay. Had a wonderful time here!
from Mission Viejo
Submitted on 27-11-2016
Hotel in general, the concierge people in the lobby, the checkin desk, our room size were all very good. The posted times when the 28th floor containing the Concierge lounge (wine/coffee/cheese etc etc) was open was totally wrong. They listed some days as open until 12:00 noon when it actually closed at 9:00am (except for coffee) . Insult to injury, they we're not even open on the weekend including Friday evening.
from Arlington, Massachusetts
Submitted on 27-11-2016
Great area to stay in - walking distance to Newbury Street and the fact that it is connected to the Prudential Center shopping as well as Copley Place makes it a must go especially around the holidays! Disappointed that the lounge is not opened on the weekends - snacks and water would have been nice and you would think there would be no reason to close it on the weekends! Loved Champions Bar! Perfect place to watch any football game! Suggest the warm pretzel appetizer. We had a corner room o... Read more