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InterContinental Boston

Boston, MA, US (BOS)

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Based on 3390 reviews
InterContinental Boston is a new hotel that has ushered a new era of luxury into America`s original city. It has become the city`s newest landmark.
Room & Rates

INTERCONTINENTAL DELUXE ROOM

SUPERIOR ROOM

KING CLUB IC

KING DELUXE

KING EXECUTIVE

KING VIEW

2 BED CLUB IC 2 PERS

2 BED DELUXE 2 PERS

2 BED EXECUTIVE

2 BED VIEW

InterContinental Boston
510 Atlantic Avenue, Boston, MA US 02210

Why Stay Here

The list of guest pleasing amenities seems to go on forever. Thought and care have gone into preparing everything you will need for a worry free and pleasurable stay.

Highlighted below are a few of the many amenities you can expect at InterContinental:

24 Hour Health and Fitness Center
Indoor Pool
Live Entertainment
News Stand
Gift Shop
Business Center
High Speed Internet Access
Wireless Data Connection
Foreign Currency Exchange

Resort Details

InterContinental Boston\'s 424 guest rooms and suites offer sweeping views of the waterfront and city skyline, an upscale retreat conveniently located just steps away from attractions such as the North End, Faneuil Hall and the Theater District.

Accommodation Details

You will feel like royalty in one of the all non-smoking spacious guest rooms. Enjoy the spa-like luxury bathrooms with separate tub and shower.

Some amenities include:
Turn Down Service
Cable / Satellite TV
High-End Video Equipment
Coffee Maker
Mini Bar
High-speed Internet Access
Wireless Data Connection
Work Desk w/ Lamp

Restaurants, Lounges & Bars

The restaurants at InterContinental Boston, with the Brasserie boasting the city\'s only 24-hour fine dining experience, showcase a bevy of eclectic cocktail and dining options for the epicurean mind.

Meetings & Conventions

For those traveling on business, InterContinental Boston offers 32,000 square feet of state-of-art, technologically advanced conference and banquet facilities. InterContinental Boston is sure to become Boston\'s premier Meeting and Social Event Destination.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Attraction Tickets Available (+)
  • Babysitting (+)
  • Business Center (+)
  • Business Services (+)
  • Car Rental Desk (+)
  • Concierge Desk
  • Conference Rooms
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Free Morning Paper (*/Free)
  • Indoor Pool
  • Laundry Services/Laundry Facility (+)
  • Lounge/Bar (+)
  • Luggage Storage
  • Multilingual Staff
  • Non-Smoking Property
  • On-Site Check In
  • Parking (+)
  • Pet-Friendly (+)
  • Pool Area Bar (+)
  • Porter / Bellhop
  • Public Internet Access (+)
  • Restaurant (+)
  • Room Service (+)
  • Safe Deposit at Front Desk
  • Sauna
  • Shoe Shine
  • Shopping (+)
  • Valet Parking (+)
  • Wake-Up Service
  • Wireless Internet Access (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 3390 reviews
from Sydney, Australia
Submitted on 22-05-2016
I was lucky to be provided a room for a business stay at this hotel. The hotel was very busy that week and the check-out time is fairly late; as I was arriving early from overseas I wasn't guaranteed a room upon arrival, however one of the staff at Reception was very understanding and provided me with a room immediately which was a great relief. The hotel is in a great location, and provides comfortable, spacious rooms. We were with a whole conference group and the bar downstairs has great atmo... Read more
from Milwaukee
Submitted on 23-05-2016
The hotel was very well kept. The rooms are a tad small but that is because half of the room is the bathroom which is huge, has both a shower and a tub, and is very well maintained. Room itself was great and dark. Did hear a tad bit of noise from adjoining room late at night. Bed was good to sleep on, and turndown service was nice as I did not request it. Went out to dinner and when I returned about 3 hours later the room had been made and the bed was turned down for me. Very nice. Hotel ... Read more
from New York City, New York
Submitted on 23-05-2016
I really like this hotel as it's only 2 blocks from the Amtrak South Station train terminal. It's super easy to get to and the accommodations are wonderful. My room had a king bed, beautiful bathroom and 2 nice bathrobes. The staff is very courteous - I'll always stay here when they have availability.
from Tegucigalpa, Honduras
Submitted on 23-05-2016
overall, a good review. have been previously customers, stay was normal, as other times. but in general, the personnel, is very courteous, specially at the club. it is a nice place to return to! thanks for hospitality
from Pittsburgh, Pennsylvania
Submitted on 25-05-2016
Great hotel! Very friendly and helpful staff; they went out of there way to help whenever needed. Rooms are very clean and well appointed. Convenient location as well. Will definitely be back the next time I'm in Boston!
from Norfolk, Virginia
Submitted on 05-06-2016
Excellent stay at he IC Boston. Jackie, Johann at the outdoor area were extremely gracious and willing to help out of towners on some restaurant options and things to do ! Cannot say enough good things about all of the staff and service.
from Connecticut
Submitted on 05-06-2016
Great place. Great location. Great views. Great rooms and great service. No negatives to report on the Intercontinental. it's top notch. One of the best hotels in Boston. The room is nicely appointed and interesting in design. Very roomy and very comfortable. Nice RumBar off the lobby with reasonably priced drinks. The location is walking distance to seaport, and the North End. Love it.
from Houston, Texas
Submitted on 05-06-2016
First off, I have no complaints about this hotel -- everything is top-notch. That said, I took a couple of things out of the minibar so I could put something of mine in instead -- only to find out that they have these robo-fridges that helpfully record all withdrawals so they can helpfully charge you ten bucks for a half-size coke. The front desk was very nice when I explained what I had done (I put back the solid-gold cans of coke the next day!), and they even offered to send up a separate fr... Read more
from Birmingham, United Kingdom
Submitted on 05-06-2016
My wife, daughter and I enjoyed an incredibly exciting and informing few days in Boston. The hotel concierge Luis was absolutely fantastic. his knowledge of the city, courtesy and willingness to help us really enhanced our stay, a great asset to the hotel.
from New Smyrna Beach, Florida
Submitted on 06-06-2016
What a great town to visit for any occasion esp staying at the InterContinental. The service was spectacular especially the Concierge. What a superb group they have- they gave us great recommendations and never steered us wrong! An added note- definitely go to them for making Dinner reservations. They can get you in places that have a wait immediately!
from Workington, United Kingdom
Submitted on 19-06-2016
We stayed at this hotel at the start of our 10 day trip to America. We arrived on Monday afternoon and left Thursday morning. Upon arrival were warmly greeted by the bell hop who welcomed us to Boston and the hotel itself, while taking our cases for us, and showing us to the entrance for disabled people (I have a wheelchair). After we had been checked in quickly and with good friendly staff on reception, we quickly checked out our room before going for a walk around Boston. The room was lovely a... Read more
from Dunstable, Massachusetts
Submitted on 19-06-2016
I received a surprise when I thought we were just going here to see Chris Wilson play in the Rum Bar (fantastic musician with a beautiful voice). When we arrived my fiance surprised me and told me we have reservations. A great way to start the early evening. We have stayed here a few times and always have a great experience and stay. The staff is always very helpful and friendly. We love coming here. On this particular evening we met your staff member/intern Freddie Oudshoorn. He was extremel... Read more
from Tokyo
Submitted on 20-06-2016
Spent a weekend at the InterContinental and it was great. Room was fantastic, big clean and first class. I took the Water Taxi from Logan which was scenic and convenient with little luggage. Got a great price on using bidding website that was 100 cheaper than advertised. Had room service breakfast which was great but a little pricy. Will go back and stay with family.
from
Submitted on 21-06-2016
Second night at Boston. Close to south station & tea party museum. Really big room for 1; City View/Wharf View! Simple but exciting breakfast & room service. Free internet if joining the reward club very easily.
from Cardiff, United Kingdom
Submitted on 22-06-2016
Beautiful hotel in a great location. unfortunately on arriving at the hotel the receptionist was not very welcoming and after assigning us our room gave us no information about the hotel even where the lifts were. We asked for chipped mugs in the room to be replaced but they never were. Concierge was amazing
from Indianapolis, Indiana
Submitted on 30-06-2016
THe interContinental Boston was such a great value; I was so impressed with the room and bath. The toiletries smelled so good; the housekeeping service was really impressive, they have turndown service, gym and spa!
from Tulsa, Oklahoma, United States
Submitted on 30-06-2016
Beautiful hotel with great rooms. The patio is the best in Boston! Very helpful and knowledgeable staff! Rooms were kept fresh and clean and every night they brought fresh bottles of water. There's an actual doorbell on our room. Great stay!!!
from Louisville< KY
Submitted on 01-07-2016
This might be long as I was that impressed First the room design. Perfect for the business traveler. It was spacious and laid out perfectly. On any given trip I am stuck at the desk for a few hours and they've put theirs right in front of the desk, which is awesome. The bathroom had a walk in shower which I greatly prefer, as well as a folding partition to the other room and the light from the window - again perfect. The only small gripe is no electrical outlets on the nightstand. The sta... Read more
from Scotland, United Kingdom
Submitted on 01-07-2016
This is our second vacation staying at the Intercontinental whilst visiting Boston and as usual the standard of care was excellent. From the moment we checked in to the time we left we could not ask for more. The only meals we had were breakfast but everything was of a high standard and the staff both knowledgable and efficient. Our room was fantastic with a smashing view of Boston and as a retired firefighter I appreciated overlooking the fire station. The location is perfect for getting round ... Read more
from New Jersey
Submitted on 01-07-2016
Just spent one night at this great hotel. We flew up to spend 2 days with friends from Australia visiting Boston and then New England for the first time . As always, the Intercontinental brand excesses expectations. Arrival at reception was quick with the immediate "welcome back" from the staff. Our suite was, as usual, spotless, spacious and great. The bar in the lobby is wonderful. Bar menu great. Dinner at the sushi bar was outstanding. Breakfast the following morning in the Brassiere was per... Read more
from Atlanta, Georgia
Submitted on 04-07-2016
Recently traveled to Boston for a family wedding We had an excellent stay at the Intercontinental. The room was large and airy with a very comfortable bed and a great bathroom. The staff and especially the concierge were helpful and friendly. The hotel is beautifully located on the water, having drinks on the patio was a pleasure and the food was good too. It is an easy walk to the Italian restaurants in the north end Cafe Vittoria was fun with excellent cannolis
from Portsmouth, New Hampshire
Submitted on 04-07-2016
My husband and I stay in Boston very often. We usually stay at The Intercontinental Hotel.After traveling we walk into the lobby with a great sigh of relief, " We are home!"we have stayed at other hotels and once we check in we look at each other and say "We should have stayed at The Intercontinental!" We love it all! Enjoy your stay! We always do!
from Boston, Massachusetts
Submitted on 04-07-2016
We stayed at the last minute and the staff were very accommodating. They provided a comfortable, large king sized room; and the hotel is in a busy and great location. Great pool and gym which is easily accessible. Wonderfully helpful concierge and bell staff.
from Westchester County, New York
Submitted on 04-07-2016
Efficient large hotel, good responsive customer service, spacious rooms, swift elevators, well-equipped gym, lively lobby. Absence of an outlook pool a shortcoming. Location on a one-way street makes departure a bit tricky.
from Manhattan Beach, California
Submitted on 05-07-2016
Very clean, quiet, comfortable environment. Great place to stay during a long conference at the Boston Convention Center. Location near the water is convenient to a number of restaurants & coffee places. Hotel Food choices & Bar were very good as well.
from Toronto, Canada
Submitted on 09-07-2016
One of my best sleeps in a hotel. Bed was super comfortable and the room was so quiet. The hotel is quite new and Very comfortable. Room was great with normal IHG amenities. Definitely well appointed. It isn't beside the Boston Commons but still in a great business or tourist location.
from Novi
Submitted on 09-07-2016
We stayed here just one night, our last night in Boston. Four adults and a toddler shared the room. There was plenty of room for the pack and play. The bathroom was large and well appointed. There is a wonderful, faintly illuminated wall between the beds that serves as a perfect nightlight! The beds were comfortable, the towels were plush, the room was clean. The front desk staff were courteous and helpful. We requested an additional bath towel and said that we had a sleeping baby in the... Read more
from Macclesfield, United Kingdom
Submitted on 09-07-2016
We had toured New England for 11 nights before finishing our holiday here and so glad we chose this hotel. In a great position on the waterfront, handy for most sights. Service excellent as was the concierge. Room really lovely (got upgraded too!) and lovely bathroom with gorgeous smellies
from
Submitted on 09-07-2016
We were staying in the hotel for family wedding and it more than met our expectations. Great location on the waterfront close to all historic sites. The service was excellent and the room spacious. The cocktail bar at the rear of the hotel overlooking the waterfront was excellent (if a little pricey) and served very nice food.
from Dallas, Texas
Submitted on 10-07-2016
Beautiful hotel, Airport water taxi drops off at back door with great views of Boston (super easy walk off plane take shuttle bus 66 to water taxi float to hotel with amazing view, good for kids too) Steps to Boston Tea Party and easy walk to Long Wharf/Aquarium/Faneuil Hall and South Station Subway/bus/Amtrak/rail (here they will tell you how buy tickets and get around) It was an easy subway ride to Fenway for a game as well. We felt very safe here and took evening walks along the Harbor (famil... Read more
from Salem, Massachusetts
Submitted on 11-07-2016
The rooms are beautiful and clean. I have been back here twice now, and each time I love the service and rooms even more. There are great restaurants nearby and the room service was quick and a great deal.
from Rochester, New York
Submitted on 12-07-2016
Luxurious hotel on the waterfront. Large, clean rooms. Professional, courteous staff. Close to the train station and the Rose Kennedy Greenway. Short walk to the Freedom Trail and numerous restaurants. A nice get away.
from
Submitted on 12-07-2016
Everything on this trip to Boston was so Easy. My wife said many times that it was the best vacation (although short) ever, so if she's happy, then things are going right! Our room was beautiful and modern. The common areas were large and uncrowded. We had club access. The light snacks at happy hour were very much on the sweet side of things, but they were all excellent! The club did not feel crowded and there were very few children, which we greatly appreciated. The gym and pool faciliti... Read more
from Houston, Texas
Submitted on 12-07-2016
A very well located hotel within walking distance of the waterfront attractions, historical sites and a great range of of restaurants. Rooms are to an excellent standard and the staff were competent and friendly.
from Amsterdam, The Netherlands
Submitted on 13-07-2016
Room, facilities, cleanness, staff courtesy and location are very very good and in line with the price. there are 2 areas of improvements thou. Restaurants and bar are way too expensive compare to the service and quality provided. Then, if you have a package delivered to the front desk for you, you will be charged more than 8$ for the "post service". I didn't see it notified anywhere and I'm pretty sure it's not, so I was really upset by having paid so much for a small envelope delivered by Ama... Read more
from Worcester, Massachusetts
Submitted on 16-07-2016
Starting with the welcome at the valet station to the check out desk at the end of my stay, the staff, location on the water and facilities were top notch. The meeting rooms and food throughout our stay were great. We had a group buffet dinner on the lawn of the hotel and the service we received was awesome and just being outside in with great views of boats passing by was a great way to end a business meeting.
from Boston, Massachusetts
Submitted on 16-07-2016
From friendly greeting at check in to oversized rooms with very large bathrooms very comfortable beds. great rest., food was delicious and the addition of a sushi bar is amazing. Love the outside bar area on river, beautiful view, comfy couches and gas fire pits fun vibe.
from Philadelphia, Pennsylvania
Submitted on 16-07-2016
Nicely laid out and furnished rooms, excellent housekeeping, front desk, and bartenders at inside lounge. Great park like, waterfront outdoor lounge area. Close walk to office towers and some nice restaurants and a few decent pubs.
from Boston, Massachusetts
Submitted on 16-07-2016
Great hotel, terrific location for downtown and wharf activities. Short walk to the Northern sector for great restaurant selection. Catch the SL1 from Logan Airport to South Station and walk a few hundred metres to the hotel for low cost transfer, it takes about 10 minutes longer than a taxi.
from Fayetteville, Arkansas
Submitted on 16-07-2016
This was my favorite Intercontinental Hotel in the US so far. Probably only 2nd to the IC Budapest overseas. Room was large, had a nice view. Location was great. Bathroom was very large and I loved the shower.
from Spencer, Massachusetts
Submitted on 20-07-2016
Felt very pampered. Customer service is your specialty! Staff was so nice and very eager to please. My husband and I really enjoyed our stay. Will definitely come to stay again. Your hotel is like an oasis. The lobby smelled fantastic!
from London
Submitted on 20-07-2016
Decided to try Boston for the first time as an IHG Gold Ambassador it made sense to stay at the Intercontinental. I should probably start by saying that one of the things that I really value is the recognition of membership without having to point it out - I don't mean that from a status/up myself perspective, but just from a practical point on check in that the membership gives me access to late check out etc. The Intercontinental didn't disappoint - a great, warm and friendly check in straight... Read more
from Boston
Submitted on 20-07-2016
Great place to stay overall. Great workout facility and great location to walk everywhere. Wish had an outdoor pool. Beds great and concierge service was really good. Restaurant service outside not so great.
from Houston, United States
Submitted on 20-07-2016
Let's get right to it, here are the pros and cons: Pros first: - Modern hotel with well equipped room - Large and really nice bathroom - Comfortable firm bed - Helpful front desk staff - Convenient location Cons: - City facing rooms have no views, other than the taller buildings blocking the views - Guests in city facing rooms get to hear the siren from the fire station right in front of the hotel - (In July) The outdoor patio restaurant/bar is understaffed; prepared to wait, or don't even try... Read more
from Mattituck, New York
Submitted on 20-07-2016
I just spent one night at the InterContinental , but everything was so nice from the check in to the check out. The staff was friendly and helpful. The room was wonderful and the location was great. I hope next time to spend more time there.
from Boston, MA
Submitted on 22-07-2016
I stayed here recently for one night and found the experience disappointing. That started at checkin. I checked in at 3:01, a minute after the hotel's listed check-in time, and had booked a standard room. The associate at the front desk told me that he had no standard rooms available and asked me to pay $20-$30 to upgrade to a room with a view, which is absurd, given that the hotel is supposed to have standard rooms available at checkin. I told him no, and he suddenly found a room. That's close ... Read more
from Pittsburgh, Pennsylvania
Submitted on 22-07-2016
We stayed here for a long weekend adjacent to a business trip. We are Platinum Ambassadors and were using a free night. The front desk was busy and there was no dedicat Ambassador line so we had to wait. We received an upgrade to a deluxe room, but no harbor view was available. Instead we got passes to the club level, which ended up being worth it as we were not in the room much, and the breakfast and happy hours were great. Nice food, health options and quality products. There is a restaurant w... Read more
from Irvine, California, United States
Submitted on 22-07-2016
Was not acknowledged as Spire Ambassador at the front desk when checking in. First time was waiting for the room and 2nd time was when picking up the key. Unlike some other ICs, no upgrade was given to Spire Ambassador when booking with the Chase anniversary night. Also there is only 1 robe in the room but 2 pairs of slippers... why aren't there 2 robes? Lastly, ask for a room away from the streets... very noisey with the car horns on a room facing the main street
from Houston, Texas
Submitted on 23-07-2016
In town for a convention and this was one of the choices. Conveniently located to many great restaurants and tourist areas. The only downfall to that is TRAFFIC! All staff were very friendly and helpful. Will stay here again next time in Boston!
from Minnetonka, Minnesota, United States
Submitted on 23-07-2016
Great hotel, fun location we walked every where. The North End was a hike. The outdoor bar was awesome. Our bartender Johann went out of his way with service. Rooms were large and clean. Overall staff was very good.
from Phoenix, Arizona
Submitted on 27-07-2016
Great place in Boston a little more than a mile to the common and north end. Very clean and the staff is very professional/helpful. Excellent gym with updated machines. Clean spacious rooms. Maybe make sure you don't have one facing the front of building. LOTS of fire station noise at night. 2nd time staying here for marathon. A bit more expensive than many but they really make you comfortable.
from Chandler, Arizona
Submitted on 27-07-2016
My mother in law, sister in law, and myself stayed here for a convention and we all were very impressed with the rooms, the restaurants, the help from the concierge all of it!! Very well maintained hotel, incredibly friendly staff. I highly recommend The Intercontinental! The location was excellent for sight seeing and the view from the hotel was gorgeous!
from Calgary, Canada
Submitted on 27-07-2016
We went to Boston as a birthday present for my husband. I chose the Intercontinental because I am an IHG member. I was extremely impressed with the staff especially the concierge. They were extremely helpful and made our trip even better. The room was clean, beautiful and the tv was huge. We enjoyed the free standing shower and the tub was deep and large. My only complaint is that they didn't upgrade me even though I am a platinum member and tried to sell me an ambassador membership. I thought t... Read more
from Lewiston NY
Submitted on 27-07-2016
Stayed here one night on a recent trip. The location is very convenient to the South Station and easy walking distance to North End, Quincy Market and Seaport area. Rooms average size but bathroom was spacious and very clean. The bar is a bit pricey but comfortable. We stayed on a rewards night but paid stays were in the $500 range and not sure I would pay that much to stay there but overall a good place to stay if the price is right.
from Canberra, Australia
Submitted on 27-07-2016
We were deeply impressed with the check in staff who bent over backwards to rectify an incorrect booking made by our travel agent (2 separate rooms into an interconnected suite). This was a complete contrast to an earlier experience in DC and started our 4 day stay here on a really pleasant note. Entry is via a truly elegant foyer which has a different flower arrangement each day - nice touch. There were chairs around an open fire and a really cosy atmosphere in what was essentially a huge sp... Read more
from Boston, Massachusetts
Submitted on 29-07-2016
We had dinner and drinks in the outside bar for my friend's birthday and Johan the bartender took terrific care of us. Because of him we had an awesome time. Fyi, Ask for a cucumber mint limey. The fish tacos were yummy and so was the dip and pita.
from
Submitted on 29-07-2016
Hanging out at the intercontinental Patio bar with susan. Ambience is warm, lively and great people watch or meet a new ftiend. Best place on the Harbor. When there, Ask for Johann, he makes a mean cucumber mint limie.
from
Submitted on 30-07-2016
Thnx Johann, for making my stay more enjoyable! The outdoor bar was great and tour attention to detailreally made my stay. Great drinks, lively conversation - good time! Johann was the most accomodating person at the Intercontinental.. If he stays, i woyld definitely return. Great time. Thnx
from New York City, New York
Submitted on 31-07-2016
Very nice hotel in great location. Large comfortable room with water view. Excellent fitness center, spa and pool. It's a large, business type hotel with 3 or 4 restaurant options. It's expensive, but worth it.
from Oakville
Submitted on 31-07-2016
Great one night stay! The Harbor is alive and bustling. The restaurants extend on to a large patio and walkway. Beautiful view and relaxing atmosphere. Within a few blocks is Fanueil hall and you are also in the middle of the financial district. I try to stay here every Boston visit.
from
Submitted on 02-08-2016
My husband and I have stayed at InterContinental Boston twice now and absolutely love it. The hotel is very clean and nicely decorated and the rooms are great. The bathrooms with the soaking tub...oh my! The staff is very professional and very helpful. The concierge was very knowledgeable about Boston and helped get us into a restaurant we really wanted to try. The hotel is very accommodating as we had some special requests and they had no problem doing whatever they could to make our stay ... Read more
from Glenview, IL
Submitted on 02-08-2016
Over all we were very happy with the hotel. We were able to get to public transportation or walk to almost everything we wanted to see. staff is very helpful with directions and suggestions. We had a great time staying at InterContinental.
from England
Submitted on 03-08-2016
Not only is the hotel in a great location on the waterfront but the service is superb. Adam the concierge cannot do enough to help and as it was my mums birthday arranged a surprise at the restaurant we booked. In addition a bottle of wine and cake was left for my mum as a gift by the reception colleagues. The beds are fabulous and rooms spacious. Great spacious showers with lovely products to use.
from Hong Kong, China
Submitted on 03-08-2016
We had a comfortable stay at the Boston Intercontinental. The rooms are large and beds comfortable (although no pillow options for those who don't like soft, feather pillows). Fantastic location - we walked the city, explorred the Freedom Trail and ate at wonderful restaurants.. All an easy walk from the hotel.
from Denver, Colorado
Submitted on 03-08-2016
This hotel is very convenient to almost everything Boston has to offer. It's right on the river and you can easily walk all over the city. Getting to the convention center is very fast and simple. The rooms are very well put together and the beds are excellent. It takes about 5 min for the water to warm up on the 17th floor but not the end of the world. The only complaint that I have is that the light boxes in the rooms make a constant creaking when they are cooling down. Very tough to sleep if ... Read more
from Shanghai, China
Submitted on 05-08-2016
Phenomenal hotel with friendly staff. Club lounge offers great value for money. Hotel is located near the aquarium/wharfs so close to most attractions. Purchase your trolley tour tickets from concierge to receive bonus tickets to the harbour cruise and Boston Tea party museum. We will definitely return! Thank you for a great holiday!
from Philadelphia, Pennsylvania
Submitted on 06-08-2016
We had just flown in from Philly and had an hour or 2 to kill before check in. We hung out at the outside bar and the bartender Brad was awesome. Very knowledgable and made us feel welcome. Good hire. The view by the water was great. He gave us great insight on places to check out, dude knows his stuff
from Baton Rouge, Louisiana
Submitted on 06-08-2016
The Intercontinental Boston is a really nice hotel! My daughter & I stayed there with my husband while he attended a conference held there. When we walked in, the lobby smelled wonderful and the featured desk was adorned with a beautiful floral arrangement that was changed daily. The staff was kind and there are lots of restaurants, shops and attractions within walking distance. Being downtown the hotel is near a bit of everything. The hotel itself is luxurious and comfortable. The room wa... Read more
from Stuttgart, Germany
Submitted on 06-08-2016
Great hotel, front desk could improve a bit. Was greeted very nicely but after check in didn't even get a good by. Bit strange though. My ambassador status was recognized and got an update although this stay was a reward. Love it when expectations are exceeded!
from Providence, Rhode Island
Submitted on 07-08-2016
The intercontinental property is always clean, pleasant staff, quiet and comfortable rooms. The location is ideal for getting around the city. The lounge is lovely for guests who travel often. Highly recommend.
from Burlingame
Submitted on 10-08-2016
The hotel is beautiful and the rooms are outstanding. Initially, when I asked for a room with a view on high floor, I was given a horrible location on a low floor looking at the roof. i was told that the hotel was sold out. Once I complained, I was given a wonderful corner location on a high floor with an outstanding view. The room amenities are great. Everything about the room is wonderful
from Abington, Pennsylvania
Submitted on 10-08-2016
Excellent top to bottom. Our room was on a corner with 2 glass walls giving us an amazing view of the harbor and the Boston Tea Party, plus the skyline facing the airport. I especially enjoyed the daily "airshow' of jets leaving Logan International! The staff was courteous, and not overbearing. Just perfect.
from
Submitted on 10-08-2016
InterContinental Service is amazing, bar none. But during our stay during the Boston Marathon they have truly outdone themselves - they were so nice to me and to my family and other runners - bringing water bottles, holding luggage, helping folks limping off to the cab - truly an amazing experience on top of usually incredible InterContinental stuff I've come to expect. The location is pretty great too - right next to the best lobster spot in all of Boston!
from Fort Worth, Texas
Submitted on 11-08-2016
I loved my room and the staff was very nice. My only thought is there should have been coffee set up by the other restaurants in the morning. So many guests even asked me if I had seen coffee anywhere when I was searching do it myself? Just a thought!
from Chicago, Illinois
Submitted on 11-08-2016
Great/beautiful water front location with many good restaurants nearby. Close to the public transportation and attractions. Loved the gym, pool and the service was excellent. We travel a lot all over the world and this one was one of the best hotel stay ever.
from
Submitted on 12-08-2016
I had three nights at the IC. The hotel is plush, the staff is very friendly and helpful. I arrived early and could leave my bags with the front without issue as we took a tour. The room was spacious with a great view, the beds were fresh and comfortable and the shower was awesome. I can't say enough positive things about the hotel and staff
from Westlake Village, California, USA
Submitted on 12-08-2016
We love this hotel and go back every year when we visit Boston. The service is always impeccable, Luis (the concierge) is always fabulous and helps us plan our stay, we enjoy the view, and the Rumba bar is a great place to grab a glass of champagne after a game. Plus it's within walking distance of many landmarks and great restaurants & shops.
from Ascot, United Kingdom
Submitted on 13-08-2016
This is a very high-end hotel. If you book the right room the views are amazing. The bar and restaurants are also of a very high standard. I had one of the finest Brandys ever in the bar. The hotel was recommended by a guy who is the President of a Boston technology company. This is a very slick experience that makes use of the finest cuisine that Boston has to offer.
from Albany, New York
Submitted on 13-08-2016
So I'm going with 3 1/2 stars 4 girlfriends in Boston for a night out. We booked a two double bed room, but after an "upgrade" we were placed in a king bed room (yes one bed) so a roll out bed was brought up for the 4th person. 3 adult women in one bed, let's just say I did not sleep. The bed was not comfortable and the a/c seemed to shut off at some point as the room was very hot in the morning (it was close to 100 degrees in Boston this weekend). The pros: beautiful lobby, staff very friendly... Read more
from Long Island, New York
Submitted on 14-08-2016
Everything was amazing, the service and the food were both incredible. Room was beautiful and great access to central Boston. Will definitely be coming back to stay very soon,'one of my new favorite hotels
from Las Vegas
Submitted on 17-08-2016
Upscale gorgeous property. No "family friendly" dining options, though. Walkable to the aquarium, Log Wharf, Children's Science Museum an Boston Tea Party Ship. Lovely Waterfront location. NEBO restaurant a few doors down. Firehouse is across the street... street view rooms not great for light sleepers.
from New York City, New York
Submitted on 17-08-2016
Spent last weekend in Boston, stayed here as Intercontinental's are usually in nice areas and are first rate. This was no exception. Excellent location, rooms, views, all great. Can't remember the name, but there is also great lobster roll place right next door. If Boston is your destination you cant go wrong staying here. Also beautiful bathrooms. 5 stars!
from Sonoma, California
Submitted on 17-08-2016
I took the water taxi from the airport right to the dock of this hotel. A wonderful way to arrive! The check-in was friendly and efficient. The rooms are nice, sleek, and comfortable. The bathrooms are really nice. I would stay at this hotel again and also give it a good recommendation.
from Bonaventure, Canada
Submitted on 18-08-2016
This is the first time I Stayed in this Hotel and in this part of Boston, everything was perfect from the moment we arrived, the Lady at the front desk was very nice, our room was beautiful with a great view and the Concierge was the best with great tips and ideas about what to do and where to go!
from Mesquite, Texas
Submitted on 18-08-2016
First time traveler to Boston. Beautiful view from our hotel room with plenty of options for meals, both inside the hotel and nearby. Boston is truly an easy walking city (but strongly recommend flat shoes). It was exciting just walking through downtown streets and seeing the splendid mix of new and old buildings. The hotel was always pristine and relaxing. The hallways quiet. The pool area enjoyable. Staff very courteous and professional.
from Perth, Australia
Submitted on 08-09-2016
We were given the gift of hospitality the moment we walked through the door .Bed and linen were wonderful allowing us to sleep well and wake up feeling fresh. breakfast was on the mark and got us of t a good start to each day. this hotel genuinely offers all one would could possibly expect as a weary traveller. Oh I forgot to mention our room was impeccable.
from Duluth, Georgia
Submitted on 08-09-2016
I have a love/confused relationship with the bathroom in my room. I loved the soaking tub and roomy shower, but I didn't like about the room was the "window" into the bathroom. When we made the reservation we were assured a water view room but instead got a view of a building. We weren't planning on spending much time in the room so we didn't care to bring it up. They must have been very busy when we visited since the ice machines on our floor were out of ice and when I called the front desk and... Read more
from Quebec City, Canada
Submitted on 08-09-2016
from our arrival to the departure, everybody was professional and friendly. the concierge mark us a tour on a map and give us good information and reference. the breakfast was nice in a dining room with a view on the port
from Narberth, Pennsylvania
Submitted on 09-09-2016
We stayed here as a family, 2 rooms, 2 nights. Comfortable beds, great service. Close to the Tea Party and within walking distance of lots of sights. Hotel restaurant was decent for breakfast. Room service offered a nice selection.
from Toronto, Canada
Submitted on 09-09-2016
This was my 3rd time at this hotel in the past 3 years for a business conference. Nice and modern hotel, with great staff. Beds were comfortable. Breakfast and lunch were both better than average. Wifi works in-room even for Facetime / BBM video chats. Location is adjacent to the downtown core. Short walk to downtown crossing for shopping, and north end for restaurants. But a bit further walk to get to shopping on Boylston/Newbury. Only thing negative is that this hotel is located across the st... Read more
from Arlington, Texas
Submitted on 12-09-2016
Perfect location for our first visit to Boston! We found that everyplace we wanted to walk was convenient (and we walked a bunch!) Because our room was very comfortable and contemporary and included a great view, we looked forward to returning to it after exploring lots of interesting Boston sites each day. The concierge was helpful in pointing us in the right directions as we headed out to eat at nearby restaurants and pubs. The outside bar was very popular in the evenings, as was the Rumba... Read more
from Washington DC, District of Columbia
Submitted on 12-09-2016
I stayed at the hotel during a business trip to Boston, it is located about two blocks from South Station and close to the newly developed Seaport District. Walking to Government Center only took 10 minutes. Aside from the location, my room was beautiful with a comfortable bed, and nice view of the Seaport. I really liked the fact that the TV has an interactive guide, so when I wanted to rest I could find something to watch easily. The Internet worked exceptionally well. I will come back nex... Read more
from Henley-on-Thames, United Kingdom
Submitted on 13-09-2016
Great 'American' sized room and fantastic large bathroom. We were four friends sharing one room - two queen size beds and the spacious room made this comfortable. Sharing like this meant we could afford this expensive hotel in great location! Staff extremely polite and helpful - as you would expect from this standard of hotel.
from Montrose, Michigan
Submitted on 13-09-2016
The hotel is in an excellent area to see all the sights in boston. Thumbs up for location. The staff is by far the best. The food in their restaurants is amazing and the drinks, off the chain delicious. I rated this hotel from cleanliness to comfort and experience with the staff and the dining experience, and location. I would without a doubt give it a 6 star if there was one. Thank you boston for a relaxing time...Michele carlton.
from Overland Park, KS
Submitted on 13-09-2016
The InterContinental Boston is a short walk from South Station where Amtrak and the Silver Line from the airport arrive. It is delightful not to have to rent a car or take a cab to get to one of Boston's finest hotels. The staff is accommodating and will find a great place to go or restaurant for you. The rooms are extremely clean and nicely outfitted. If you can get a room with a water view, that is a plus. This is a 4 star hotel with all of the amenities you expect from one. All of hi... Read more
from Boston, Massachusetts
Submitted on 14-09-2016
A short stay here met all of my expectations, from the front desk staff to the bartenders. For a weekend stay in Boston, I'm not sure you could much better, especially when the weather is nice and the Greenway is in full swing.
from Bridgewater, Massachusetts
Submitted on 14-09-2016
A beautiful spot, great food, great drinks. We love coming by water taxi and enjoying the sights in the area. The BEST part of this bar is the service from Johanna. He is always smiling, super friendly and conscientious! We will be sure to be back before it closes for the season and for sure Johanna will make our visit a success!!!
from cotswolds
Submitted on 14-09-2016
Started our holiday with a couple of days in Boston. The Intercontinental had all the comforts and amenities of a big hotel but staff went out of their way to make you feel an individual and special. The champagne and strawberries were an amazing surprise from Luis and the team on the concierge desk! The room was really well appointed and the comfiest bed I've slept in for a long time. Would highly recommend
from Riyadh, Saudi Arabia
Submitted on 14-09-2016
excellent location, clean, comfirtable, nice staff & helpful. near attractions. recommended for family. thanks to IHG lyality program & Ambassdor. great hotel & recommende for all travellers. Thanks very much
from
Submitted on 16-09-2016
The customer service at this hotel just does not reach the level is needs to for the price. On numerous occasions I had the feeling that the staff was no only unhelpful, but somewhat combative. As someone who travel frequently and stays at these level of hotels often, I just had a terrible experience here. From trying to reserve conference rooms, asking for help, etc the staff (and especially one of the associate managers) was just extremely unhelpful and slight caustic. I have never posted a... Read more
from Clark's Harbour, Nova Scotia
Submitted on 19-09-2016
We had a wonderful stay in downtown Boston. The room was beautiful with a comfortable king bed with soft fluffy pillows and a great relaxing tub with a view of the TV :) Staff was always there to attend. Superb hotel
from San Francisco, California
Submitted on 19-09-2016
I was recently here on Saturday night and received the worst service. The bartenders and servers weren't knowledgeable at all in their craft, It took me 15 minutes to get a server to give me and my girlfriends any service and the worst part is THEY GOT MY ORDER WRONG. Some blonde girl behind the bar took our order and drinks and she got all of ours wrong and it took more than 45 minutes to get our food. We would've left earlier but they took forever just to give us our check and ring up the bill... Read more
from Paris, France
Submitted on 20-09-2016
room and lobby are nice with all features you can expect from a 5 stars property ; with some exceptions that cannot be oversighted when you pay 300+ a night ! no separate toilet , no mineral water ,no toothbrush , a small pack of rancid popcorn as welcome gesture ! room was cold and could no up the temperature which is blocked at 78F . I had to put a sweater . some gym equipment is outdated and quite small considering the numbers of guests .pool also is small . only one bar/restaurant for all da... Read more
from Middleborough, Massachusetts
Submitted on 20-09-2016
The first thing you notice while walking into the InterContinental is how wonderful it smells. The hotel is immaculate, staff extremely courteous, and room service was prompt. Their workout area was well supplied with the newest machines, and many towels for their pool area. The rooms were very spacious, including the bathroom which had a separate tub and shower. There is a safe in the room which is especially handy with the electronic world we live in. I would return here without a second thoug... Read more
from Sacramento, California
Submitted on 20-09-2016
I attended a 4 day conference at this hotel. The staff are well trained and my room was clean and spacious with a view overlooking the water where the Boston Tea Party exhibit is located. The hotel is close to the Freedom Trail and historical sites. You only need to put on your walking shoes and go. You do not need a car as there are ample number of taxis or ride sharing vehicles available. It is 15-20 minutes to the airport as well.
from Los Angeles, California
Submitted on 20-09-2016
I'm not at all new to Boston but have never stayed on the waterfront. After a stay in the InterContinental Boston, I may never stay anywhere else! Boston was founded as a harbor town and seeing it from it's roots gives bring the town into true focus. The IB was exceptional in every way. Boston Charmed!
from
Submitted on 23-09-2016
Johann the bartender at the outdoor bar (Five-10 Waterfront) was the most lively and fun bartender I've ever had! He gave us the best suggestions for what we should do while visiting. Coming back just to see him!!
from Boston, Massachusetts
Submitted on 23-09-2016
We stopped in for a drink and had no idea what we were in for. Our bartender Johann was full of stories and laughs. We loved spending some time talking with him. We've never been here before but because of him, well be back soon.
from Champaign-Urbana, Illinois
Submitted on 23-09-2016
All of the staff from Valet, front desk, throughout the Hotel were friendly. The Hotel had a lovely, refreshing, clean smell upon entering from outdoors. The Hotel and rooms were immaculate and inviting, very comfortable. I also attended a conference held in the Hotel at the same time, and the food provided for breakfast, lunch, breaks, and the reception were all fresh, delicious, and well presented. Thank you for taking care of every detail!
from
Submitted on 23-09-2016
First time in Bostan. Walking around the city. Stopped at the bar outside right outside the intercontinental. The bar tender, Johann, was the friendliest and very informative. Gave us a new itererary from a locals perspective. Will be back. Very enjoyable. Thanks.
from Halifax, Nova Scotia
Submitted on 26-09-2016
The staff at the hotel are all very friendly and helpful. The rooms, are nice, spacious and clean. The bathrooms are beautiful and also very clean. Its on the higher side price wise, and we got the rooms off hotwire, not sure if its really worth all the money. But its my understanding all hotels in Boston are expensive.
from Auburn
Submitted on 26-09-2016
This hotel is beautiful and in a great location. It is within walking distance to all Downtown Boston has to offer. The staff was wonderful, especially Robert who assisted us with checking in. After finding out we were in Boston to celebrate a milestone birthday, he had a delicious dessert and wine waiting for us in our room. Highly recommend the Intercontinental Boston!
from Geneva, Switzerland
Submitted on 26-09-2016
Good hotel, nice rooms in a very good location by the waterfront. Rooms are pretty spacious and nicely appointed. Good quality Wi-Fi connection. Staff all very pleasant and helpful - made to feel very welcome on arrival (and each time walk through the lobby).
from Michigan City
Submitted on 26-09-2016
Staff were exceptionally gracious. Genuine feeling of caring and wanting to provide exceptional service. Hotel is in beautiful location and easily accessible for Boston harbor area. Room was spacious with bed, pillows and bedding very comfortable. Will certainly return when visiting Boston.
from Essex, Vermont
Submitted on 26-09-2016
A very comfortable and centrally located hotel allowing for coordinated planning and itinerary scheduling. Food, service, accommodation quality second to none. All involved on a recent weekend were cared for exceptionally well.
from Cologne, Germany
Submitted on 28-09-2016
It was an excellent service,. The room was great and quiet. The bath was very commodious. There was a nice view. No problems with cars, excellent service for 44 Dollars / Night. We want to visit the Hotel again..
from Bangkok, Thailand
Submitted on 29-09-2016
The location of the hotel is excellent for the business trip because it's near the financial center. Also the view from the hotel is very nice from both side, river and garden. The service is very nice especially in the Club.
from Palo Alto, California
Submitted on 29-09-2016
This is my go-to place to stay while in Boston. I always have a great experience at this hotel... Special thanks to Rebecca who allowed me to check in at 830a after a red-eye from the West Coast. The views (of the City) and Harbor are great. Love this hotel.
from Beverly Hills, California
Submitted on 29-09-2016
I was in Boston recently on business and stayed at the InterContinental Boston. It is a beautiful hotel in a great location, and the service was outstanding in every way. I would definitely recommend this hotel to anyone.
from Esbjerg, Denmark
Submitted on 01-10-2016
Had a fantastic 2 day conference on the topic of offshore wind energy. And the hotel was very god, food quality was very good , the service fantastic both reception and in particularly the service staff in the conference area, the surrounding are fantastic , the only small problem was the other conference taken place at the same time could be head through the walls, but ok the Danish Crown prince was in our room so I hope they where all jealous.
from Dorset, United Kingdom
Submitted on 10-10-2016
A true 5-star hotel. We stayed in room 902, a superior suite with a waterfront view looking due east so we could sit in bed and watch the sun rise (if we were awake!). Superb bed and quiet room. We had a separate living / dining room and it was enjoyable to have a leisurely breakfast each day courtesy of room service. Lovely bathroom with a separate rainfall shower. We had a delicious dinner in the Miel restaurant on the first night. Members of staff were professional and friendly. No compl... Read more
from New York City, New York
Submitted on 10-10-2016
Beautiful hotel lobby (romantic and cozy ).they always have fresh flowers in the lobby.swimming pool is very clean and comfortable.the rooms are very very clean and have beautiful view of city and water.very friendly staff.convenient location .only place I stay everyone I visit Boston.
from Saint Paul, Minnesota
Submitted on 11-10-2016
The hotel was nice -- very business oriented -- and the staff were certainly friendly. The valet parking and getting our bags was very smooth. The room was nice -- but there was no warmth or comfort in the room. And the bathroom was freezing! On a different note, we couldn't find a replacement toilet roll! Since this is primarily a business hotel, the choice for breakfast in the hotel was slim: rolls or a breakfast sandwich.
from Vancouver, Canada
Submitted on 11-10-2016
First time to Boston and stayed at the Intercontinental. Hotel is on the waterfront and we were upgraded to a waterfront view for our room. Hotel is very clean and we had a beautiful room. Front desk and concierge were amazing. We did try the Sushi & Tequila bar - it was good. Breakfast in the hotel restaurant was excellent. The bar....service by wait staff was horrible - housekeeping in this area was not very good either - we actually watch waitress walk by chicken wings that had dropped ... Read more
from Nashua, New Hampshire
Submitted on 11-10-2016
This was beautiful relaxing the staff was great! Complementary bottle of wine and chocolate strawberries for our anniversary! So sweet of them ! They only need more food options for the menu for room service like munchie vacation foods other wise amazing
from Marstons Mills, Massachusetts
Submitted on 12-10-2016
My husband and I totally love this hotel. Everything is good about it. Location is great, we walk everywhere to get all kind things. Good is delicious, can't miss the Truffle fries, so yummy ???... Service is great, place is spotless, and the awesome. Can't go wrong, going to Boston stay there.
from Toronto, Canada
Submitted on 12-10-2016
I was able to get an early check in, which started the day off right. The room was spacious clean and had a view of a park and the downtown. I was very close to the subway and the silver line (express airport bus), which share the same subway stop. Basically, the hotel has everything, so check out the website. It backs right out to the waterfront. The bed and pillow were very comfortable and bright, fresh and clean. Ask the front desk what the costs are for items in the mini bar before you indu... Read more
from
Submitted on 13-10-2016
Great customer service it was raining a bit during our stay and they lended us umbrellas just in case. Loved our stay there close to everything! Walking distance to subway line to get to Salem. Great restaurants near by!
from Murrells Inlet, South Carolina
Submitted on 14-10-2016
This hotel is in a great location. Walking distance to the aquarium, children's museum, Boston Tea Party, Faneuil Hall plus many other locations. The staff were all very helpful. My room was on 12th floor and had somewhat of a view of the city and water. The bathroom was roomy and very nice. The room was average size and very clean. I would definitely stay at this hotel again.
from Boston, Massachusetts
Submitted on 15-10-2016
We had an overnight getaway in Boston last week and chose to stay at the Intercontinental hotel. We have stayed here before and are never disappointed. From the minute you arrive you are greeted warmly by the front desk staff. The rooms are spacious and comfortable. The beds are some of the best I have ever slept in. The bathroom is so well appointed. The pool and spa are very good also. A great view of the area from the pool and fitness are-which is quite large. We love this hotel!
from Williamsburg, Virginia
Submitted on 17-10-2016
After a long week of travel (and after staying at another hotel that was less than stellar), the courteous staff of the Intercontinental made me feel like I was coming home. My company was helping organize a complex event with a lot of moving parts, and the Intercontinental was ideally suited to our needs. The in-hotel restaurants and spacious guest and meeting rooms were perfect, and the entire staff met all of our demands promptly and with a smile. I wouldn't hesitate to recommend the Interco... Read more
from Long Island, New York
Submitted on 17-10-2016
Excellent location. Traveled with 3 toddlers and the hotel was very accommodating. The people were outstanding. Tons of sights to see within the vicinity. If I go back to Boston, I wouldn't stay anywhere else.
from
Submitted on 18-10-2016
loved staying at this clean, modern, beautiful hotel. We had a harbor water view, loved it. The bed extremely comfortable. My only complaint is the frosted window that separates the bathroom and bedroom. If your partner needs the bathroom during the night, the bright light shines in the bedroom, so I recommend bringing a small plugin night light for the bath. The hotel staff very friendly & helpful. We arrived by Amtrak , only a 6 min. walk to this hotel in the beautiful Seaport area. We would... Read more
from New York City, New York
Submitted on 18-10-2016
Stayed here for 2 nights and found a side of BOSTON I never knew. The room was wonderful and although not that large , had a really luxurious feel to it . Smartly placed tub in the bathroom, with a large sliding door window that opens out to the bedroom, thus giving a Harbourside view from the shower and bath area. Luxurious bedding and toiletries and the location makes this an ideal spot to stay . Bar is very active at night,and outdoor eating at Miele on the water is Magical. Hotel ... Read more
from
Submitted on 18-10-2016
I would just like to say that the service I received at the Intercontinental was phenomenal. From the beginning, checking in with Robert was fantastic. His southern charm was welcoming and his handsome smile made check in wonderful! He found out it was our girls weekend and sent us wine and meat tray. Totally unexpected. He is a great asset to welcome guests to the property. The food in Miel was top notch. No issues with the service or the food. They have a great fitness center and swimming ... Read more
from
Submitted on 20-10-2016
This was the best hotel stay we have ever had! The lobby was elegant and inviting, the check in process was efficient and views were amazing. Throughout our four night stay the maids were excellent and the entire hotel was spotless. It was the perfect location as the hotel was within walking distance to South Station, pubs and Faneuil Hall. The best part of our stay was the caring service from Adam at the concierge desk. From suggesting restaurants to remembering we were attending the Patri... Read more
from Savannah, Georgia
Submitted on 20-10-2016
Everyone at the Intercontinental were incredibly helpful and kind. The men and women who worked in the Club level were wonderful and very helpful. My only complaint was the window dividing the bathroom from the sleeping area. If someone gets up early to take a shower or use the bathroom, the light brightens the entire sleeping area. There should be a shade to pull down to darken the opaque window between the rooms. Beautiful hotel and excellent location.
from Lincoln, New Hampshire
Submitted on 21-10-2016
We were treated with excellent service from the moment we arrived until the moment we left. From the bellman Mark to the club level attendant Charles, our every need was attended to. Mark gave us suggestions for dinner and even drew a map of the peak fall foliage. Charles gave us directions and suggestions for our day, and when the bagel I'd made for my hubby back in our room had become cold, he found me another of the same type, gave me to-go containers, ice, etc. the room was gorgeous, wi... Read more
from
Submitted on 21-10-2016
Marcel at the front desk took care of us and made sure we were happy with our room. Valet helped us navigate the area. Concierge, Brittney got us Friday and Saturday reservations at top spots, she rocks. The best hotel staff! Top notch five star hotel located near modern restaurants.
from Reading, United Kingdom
Submitted on 22-10-2016
A great hotel with a good location, perfect for South Station and its own water taxi stop from Logan airport. Good sized rooms and a very professional front of house team to match. Rumba is a good place to unwind at the end of the day with many of the locals!
from Brummie Land
Submitted on 25-10-2016
We opted for Club Level (Double Club Intercontinental Water View) room, the view, what view! But everything else was top notch. The room was huge and the begs massive and comfy the bathroom was also big which suits us as there were three of us in the room so being able to spread out is great. From check in to check out, from calling them to replace TV remote batteries (they came up immediately) their service was faultless. This hotel is in a central location not too far and yet not too close... Read more
from Boston, Massachusetts
Submitted on 25-10-2016
I stayed at the InterContinental Boston this past weekend for the first time and was very impressed with the property. From the moment I checked in, I could tell that my stay would be a good one. Service was top-notch -- from the front desk team to the staff at the Club Lounge -- it was evident that they aimed to please without being obtrusive. The Club Lounge had a good selection of evening hors d'oeuvres and wine selection; hearty breakfast offering the following day (with a made-to-order om... Read more
from Buffalo
Submitted on 25-10-2016
Room was excellent. Very comfortable bed with large shower/bathroom. Close to lots of restaurants and waterfront activities. Front desk was very helpful with check in. Whole hotel was very clean and friendly.
from Edmond, Oklahoma
Submitted on 25-10-2016
This is a great hotel. The staff was very friendly and helpful. I had mentioned in an email to the concierge that we were celebrating our 25th anniversary. When we arrived there were chocolate covered strawberries and a nice bottle of champagne waiting for us, along with a nice note signed by the concierge staff. They were very helpful with recommendations of places to go and restaurants to eat. The rooms were spacious and very clean. We would defintely stay there again!
from Cheltenham, United Kingdom
Submitted on 26-10-2016
A truly outstanding hotel for so many reasons. Ideally located, within easy walking distance of so many key attractions that brilliant Boston has to offer, including the Hop On, Hop Off bus stop. Our rooms were immaculately clean and very spacious. Definitely worth upgrading to a city view and the Club Lounge. Would also recommend asking for a room on the third floor or higher. The rooms are very well equipped, including high quality toiletries which are replenished every day. Only thing I could... Read more
from Annapolis, Maryland
Submitted on 26-10-2016
I can't say enough positive things about the hotel. Check in a breeze. Pleasant front desk. Room on the 11th floor facing the park (did request a water view...my only disappointment). Elevator whisked me up to almost the top of the hotel. Upon entrance into the room, I was greeted with a beautiful marble shelf perfect for keys, glasses, and wallet...and an elegant tiled floor. The bathroom luxurious and nicely equipped ...soaking tub, glass walled shower, and lovely soaps and shampoo. Also a lit... Read more
from Toronto, Ontario
Submitted on 27-10-2016
Terrific staff from front door to housekeeping, always a warm reception. Despite navigating hundreds of guests Ryan at front desk greeted me by name when I stopped by with a question mid-visit, nice touch not often seen in larger properties. Located near financial district and several tourist destinations. Rooms were spacious, clean, decent view. Solid onsite dining/lounge options. Great gym/pool in open above-ground location, not tucked away in the basement. Large venue without the mega-hotel n... Read more
from Stock, United Kingdom
Submitted on 27-10-2016
This is a very good hotel in a great location - 10 minutes walk from the harbor and aquarium, less than 5 mins to the Tea Party Museum (which is excellent) and about 15 minutes into downtown and theatre district. We paid for Club Lounge access which provided a modest buffet breakfast, tea, coffee and cookies all day and drinks (wine, beers and some spirits) and a small snack / dessert selection in the evening. The lounge itself looked out over the road - would have been nice to have a harbor vi... Read more
from Villafranca di Verona, Italy
Submitted on 28-10-2016
I ennio ed 4 night here durino business travel and sincerly I've found really high level of standard in all things: cortesy of the staff, location, room nice cocktail bar With selection of fine Rum and excellent atmosphere
from Brunswick
Submitted on 29-10-2016
I have stayed at this hotel a number of times in Boston and each time seems better than the last. Even if I'm at a conference at a different Boston location, I stay here for the service, the quality of the hotel and the easy location. All of the staff I have ever encountered have been helpful, professional and a number of them remember me from past stays. I have only positive things to say even as I've stayed here quite a number of times over the years.
from San Francisco, California
Submitted on 01-11-2016
I was looking forward to staying at this hotel; and while the end of the stay was quite nice, the first half was not. First impression was OK, I even got upgraded to what I would assume was a junior suite supposedly because of IHG Platinum status. I left for the afternoon after check in but after coming back to the hotel, I discovered that my lock was not working properly. I declined participating in a maitenance convention at 10 pm in my room, and chose to be moved to a downgraded room with pro... Read more
from Jersey City
Submitted on 01-11-2016
I am one of the most critical people on the planet when it comes to service, etc. There is literally NOTHING I can say bad about this hotel. And then even if there was something that came up the hotel went above and beyond to address my concerns. Best hotel I've ever stayed at in all terms of comfort, luxury, quietness, staff, service, food, etc.
from Provo, Utah
Submitted on 02-11-2016
Our stay was great and the hotel is beyond beautiful! Every detail is thought out. We enjoyed the delicious Sunday brunch and the beautiful view. Phenomenal service during every part of our stay. Highly recommend!!
from Upper Marlboro
Submitted on 02-11-2016
The service was great! From the time we checked in to when we left. Couldn't have asked for a better time staying there. My wife and I celebrated our 6th wedding anniversary and when we are able to return, we will stay at the Intercontinental.
from Baltimore, Maryland
Submitted on 02-11-2016
The clerk at the front desk who checked me in was super nice. I wish I had gotten her name, because she was very good. The room was beautiful, the beds were very comfortable, the bathroom was spacious, everything was very clean. The hotel was accommodating and in a good walkable location, near subway stops and the water. I have no complaints.
from Chorley, United Kingdom
Submitted on 05-11-2016
My husband stayed here for four nights. The hotel is excellently located for sightseeing & transport links. Very clean & comfortable, great size rooms & bathrooms. Definitely recommend the Intercontinental in Boston.
from
Submitted on 05-11-2016
We just got back from our 2 night stay in Boston, and we (wife and child) had a good time. You are welcomed by very polite and courteous valet employees, who take care of your bags if needed. Here??s where the small problem started. On many reviews from TA visitors to this hotel who were there for a celebration, the front desk welcomed them and acknowledged the reason why they were there. When you make a reservation, they ask you why are you coming, I selected Birthday, my wife??s 50th. The fr... Read more
from Tallahassee
Submitted on 06-11-2016
This hotel is known for quality of service and accommodations, and on our stay, it earned it's reputation. We enjoyed the attentive staff, the uber-comfy beds and linens a water view, and more. Tip: ask for a water view
from Singapore
Submitted on 06-11-2016
InterContinental Boston definitely lived up to the Intercontinental brand name here. The room was spacious, extremely spacious, and so was the bathroom. The room afforded fantastic views of the Boston Harbour, and the beds were incredibly comfortable. Service was friendly and prompt, even though it was sometimes lackluster at breakfast when guest volume was high. The hotel's location was fantastic, boasting Harbour views and also easy to hail a cab or order an uber to. Breakfast was mediocre tho... Read more
from
Submitted on 07-11-2016
This hotel is in a great location and the service is fantastic. But some wear and tear are starting to show. There are molds in the shower and I think all it takes is some 5 min power wash and some bleaching to get rid of the mold. The chairs have tears and stains and our curtain had tons of dust. If you are able, get rooms with club access. You get a free breakfast, unlimited snacks and drinks, as well as some wine and beer from 5-7 pm. But as ambassador members we didn't get the benefits that ... Read more
from Montreal, Canada
Submitted on 09-11-2016
This is our second time at this hotel and we just love it. Location is perfect near south station (direct train to airport and Harvard Square) and lots of nice things to see around. Hotel is clean and very comfortable, we are going to stay there everytime we come to Boston. Finally, I want to highlight the great professionalism and honesty of the housekeeping and security staff. We left all our valuables in the safe when we check out, and when we realized several hours later they had kept all ou... Read more
from Hasbrouck Heights, New Jersey
Submitted on 09-11-2016
This hotel was above and beyond what me or my boyfriend expected, it was clean and the staff was so helpful and nice the location was beautiful and the sushi was great really would recommend staying here if you're visiting Boston !
from
Submitted on 10-11-2016
We had a wonderful stay at the Intercontinental Boston during our New England honeymoon trip. Upon arrival the staff knew it was our honeymoon and took the liberty of giving us a complimentary upgrade with incredible views of the harbor. The concierge was friendly and knowledgable. Location was idyllic. We'll definitely be back!
from Lytham St Anne's, United Kingdom
Submitted on 10-11-2016
The start of our experience here almost ruined it and gave us a really negative first impression. However, several apologies later and once we were given the correct room type things dramatically improved. The club lounge offering was superb. Very good choice of breakfast items in particular. Decent all-day supplies, sufficient evening canapes and a wide range of drinks. Daytime staff in the lounge were superb. Very friendly and chatty to all customers. Evening staff not so much. Good size room... Read more
from Alexandria, Virginia
Submitted on 10-11-2016
Very Nice and clean Hotel. Beds were very comfortable.We had a very memorable experience.I can recommend my friends and family to stay there if they can afford it.I like the location a lot.and love their tea.
from Boston, Massachusetts
Submitted on 14-11-2016
Stayed two nights for a Downtown Boston getaway. This is our third time staying at the Intercon and without a doubt it is the Best of Boston. The front desk staff and information provided by our Bell Man on arrival was outstanding. The rooms are spacious and very clean. See Dragan at the Rumba he is one of the best bartenders in the city.
from Plano, Texas
Submitted on 14-11-2016
my wife and I spent 4 days in Boston at one of the best hotels. the rooms were great but the SERVICE was outstanding. one of the best in service was the concierge (Brittany Deschense). she was able to provide us with directions, access car service, but most importantly she was able to make reservations- when we could not. She was so pleasant and always available for guidance. I would return just to have her provide her outstanding service. no one will be disappointed. the only caveat was the pri... Read more
from
Submitted on 14-11-2016
We spent the holiday weekend here and thoroughly enjoyed ourselves. We attended a wedding and it was by far the best wedding we have ever been to. The cocktail hours with its drinks and passed appetizers were wonderful and the meal was delicious. The place was the perfect venue for a spectacular affair.
from New York
Submitted on 14-11-2016
This hotel is well located, walking distance from the train station. Service is good, as expected based on the standards of the other Intercontinental Hotels. The one thing I didn't enjoy much was the Room Service menu. I would have appreciated a little more of the local taste, more fresh seafood. At least there are nice places to eat nearby. We had a very nice room in front of the water, the bed is comfortable but the pillows are a little too high and there are no options for those who need th... Read more
from United States
Submitted on 15-11-2016
Great stay although parking was pricey at $44/night. Otherwise would stay again. Facility amenities were top notch especially the pool, fitness room and spa. Breakfast was reasonable, plentiful and quick.
from Manchester, New Hampshire
Submitted on 19-11-2016
My hubby and I just celebrated our 30th anniversary and stayed here for 2 nights. It was the nicest, most luxurious hotel I've stayed in. The Front desk agent, Rebecca Ward, sent up wine, cheese and strawberry's dipped in chocolate with a hand written card. Our room was upgraded and I felt like a queen. Central to everywhere you'd ever want to go in Boston and with a nice walking path around the harbor. I highly recommend the Intercontinental Hotel.
from Wolcott, Connecticut
Submitted on 19-11-2016
This is our third time visiting here. Get place, conveniently located. Very clean. I would recommend for long or short stays. Staff is very friendly and accommodating. Very nice sitting area around the bar with fire places.
from Norwich, United Kingdom
Submitted on 19-11-2016
At a price in excess of £350 per night, it seems reasonable to expect the little things to be right, but they weren't. First, the hotel guide (these days on TV rather than written down) wasn't working. Wanted to use the gym, but no details available on the hotel guide so decided to call reception/concierge for details. However, the room phone wasn't working, so couldn't find out that way either. Trekked down the 7 floors to ask concierge, who didn't seem surprised at these problems. Post-gym, ... Read more
from
Submitted on 19-11-2016
Can't recommend this place enough. Staff were super helpful and friendly. Location is very central and you have the bonus of being on the river and right next door to the tea party site. Hotel itself is lovely: modern and high end but warm and welcoming. Harbour view is a must and an upgrade to a suite highly recommended. A deal to include the club lounge is perfect as you can enjoy a very nice breakfast and early evening drinks here. Pool and gym very good. Didn't want to leave!
from New York City, New York
Submitted on 19-11-2016
Our stay at intercontinental was a great experience made possible by the staff at this hotel. Courteous, friendly, and so helpful and informative with maps and suggestions. Great size rooms, great bar and food, will hopefully be back one day
from Sudbury, Canada
Submitted on 22-11-2016
The property is highend & well described on the website. Amenities are excellent, hotel very clean and service impeccable. Rooms are quite large, bed comfortable, what should be expected of this level of hotel.
from Boston, Massachusetts
Submitted on 23-11-2016
Stayed at the Intercontinental for our anniversary. Nothing but positive to say about this hotel. Great location, excellent room, extremely friendly staff. Breakfast was also excellent. Go for a corner room if possible; great views of the city.
from Chicago, Illinois
Submitted on 23-11-2016
The hotel was great. Great location. Superb service. We valeted our car and realized late our 2nd day we were out of diapers. Rather than take a break from our schedule, the front desk had a valet retrieve more diapers from our car and dropped them in our room waiting for us when we touched home base. Talk about service! Xmas decorations going up as we were leaving. Beautiful!!
from
Submitted on 23-11-2016
From the moment we checked in our stay was perfect. We were upgraded to a phenomenal penthouse suite with club level access Humberto Canepa took us to our room. He spent an incredible amount of time making sure we were comfortable and had everything we needed. He even took a photo for us. He made us feel so welcome and took care of everything we could possibly need. When we entered the club Charles Strong made us feel like part of his family. The attention and service were absolutely pheno... Read more
from Taipei, Taiwan
Submitted on 23-11-2016
Have been in Boston several times and stayed in different hotels, InterContinental Boston is definitely the best among all. The room was comfortable, the service was great and the food was good as well. InterContinental Boston is my first option going to Boston next time.
from Miami, Florida
Submitted on 28-11-2016
We spent Thanksgiving Weekend at the Intercontinental. The hotel is upscale and modern. The bar downstairs was convenient. They have two restaurants down stairs. We didn't visit the main restaurant. However, we did have some sushi as an appetizer at the Sushi Teq and it was good. The location is great. Walking distance to the Freedom Trail, several great restaurants, the aquarium and South Subway station. From there you can see the entire city (we took the Subway to Harvard Square). I h... Read more
from Estero, FL
Submitted on 28-11-2016
Although we thought this hotel was a little pricey, we loved almost everything about this hotel and in the end decided that it was worth the cost. Location - It was a 10 - 15 minute walk to pretty much everything we wanted to see and do. The fact that the Boston Tea Party (which is not to be missed) was literally right outside the back door was a bonus. Restaurant - We had drinks at the bar and dinner in their restaurant and both were very pleasant experiences for perfectly reasonable pri... Read more
from Leominster, Massachusetts
Submitted on 28-11-2016
The temperature in the room was set to 68, which was too hot for us...it was impossible to get the room cool enough to sleep. We made several attempts to rectify with concierge. Other than that...everything else was excellent. Especially the staff...very friendly, helpful and attentive!!
from Boston, Massachusetts
Submitted on 28-11-2016
Location was super convenient. Rooms were super quiet and comfy. We all slept well. Kids loved swimming in the pool. Large comfortable seating area in front of a fireplace, made the lobby a home away from home for our family get together. Staff was friendly and helpful. Thank you.
from Boston, Massachusetts
Submitted on 29-11-2016
Down side - carpet in room was not 5 star quality. Towels & robe were somewhat "rough" & not soft to touch. Up side - literally everything else. The attitude & actual assistance that we received from everyone - front desk, concierge, wait staff in the bar & housekeeping - was outstanding. Advice for restaurants for what we requested was "spot on." Row 34 for craft beer & seafood was great. Same for local coffee shop - Sorrel's (sp?), really good coffee & excellent food. After our 1st day out, w... Read more
from Boston, Massachusetts
Submitted on 30-11-2016
This hotel was the best starting point of my first trip to Boston. As I am here for work, the open space for my company's event and the food & service has been top notch. I feel very welcomed when I enter.
from Boston
Submitted on 01-12-2016
The Intercontinental Boston is in a great place, close to all the interesting history of Boston and accessible to the public transit (MBTA). The rooms are second to none! The bartenders are very capable and happily accommodated all my drink requests. I love staying here!
from
Submitted on 02-12-2016
This is my thirst time staying at the Intercontinental Boston and I can't say enough good this about the hotel and its staff. Everyone is friendly and kind. The rooms are comfortable and each room I've stayed in has had a great view. The location is also a bit g plus. It's in walking distance to Boston's north end, children's museum, long wharf and many good restaurants.
from London, United Kingdom
Submitted on 02-12-2016
Club level is excellent with great staff who are always friendly. Its worth paying up in my view. Gym is very good too with access at all hours wish the pool was a bit longer but it is decent and very clean
from Abu Dhabi, United Arab Emirates
Submitted on 03-12-2016
I stayed here for 3 nights during a conference. I was in a 'deluxe' room, which was very spacious. However, for a 5 star, they don't provide bottled water or fresh fruit in the rooms. This is quite standard in other 5 star hotels and I was quite surprised that its not the case here. The hotel's location is absolultey fantastic and there are plenty of great restaurants nearby. The financial district is a stone's throw away which means that there are plenty of places for drinks in the evening. I ... Read more
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