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Holiday Inn Express Hotel & Suites Boston Garden

Boston, MA, US (BOS)

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Based on 472 reviews
A contemporary boutique hotel
Style: Holiday Inn Express Hotel and Suites Boston Garden
Room & Rates
Exterior

Suite One King Bed Non-Smoking

1 king bed. Desk. 32-inch television. Wireless high-speed Internet access (complimentary). Flat-panel television. High-definition television. Cable television service. Premium television channel(s). HBO. Speakerphone. Cordless phone. Free local calls. Voice mail. Coffee/tea maker. Private bathroom. Shower/tub combination. Hair dryer. Iron/ironing board. Complimentary newspaper. Air conditioning. Climate control. Window opens. Non-smoking only.
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Exterior

One King Bed Non-Smoking

1 king bed. Desk. 32-inch television. Wireless high-speed Internet access (complimentary). Flat-panel television. High-definition television. Cable television service. Premium television channel(s). HBO. Speakerphone. Cordless phone. Free local calls. Voice mail. Coffee/tea maker. Private bathroom. Shower/tub combination. Hair dryer. Iron/ironing board. Complimentary newspaper. Air conditioning. Climate control. Window opens. Non-smoking only.
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Exterior

Executive One King Bed Non-Smoking

1 king bed. Desk. 32-inch television. Wireless high-speed Internet access (complimentary). Flat-panel television. High-definition television. Cable television service. Premium television channel(s). HBO. Speakerphone. Cordless phone. Free local calls. Voice mail. Coffee/tea maker. Private bathroom. Shower/tub combination. Hair dryer. Iron/ironing board. Complimentary newspaper. Air conditioning. Climate control. Window opens. Non-smoking only.
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Exterior

Executive One Queen Bed Non-Smoking

1 queen bed. Desk. 32-inch television. Wireless high-speed Internet access (complimentary). Flat-panel television. High-definition television. Cable television service. Premium television channel(s). HBO. Speakerphone. Cordless phone. Free local calls. Voice mail. Coffee/tea maker. Private bathroom. Shower/tub combination. Hair dryer. Iron/ironing board. Complimentary newspaper. Air conditioning. Climate control. Window opens. Non-smoking only.
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Exterior

One Queen Bed Nonsmoking

1 queen bed. Desk. 32-inch television. Wireless high-speed Internet access (complimentary). Flat-panel television. High-definition television. Cable television service. Premium television channel(s). HBO. Speakerphone. Cordless phone. Free local calls. Voice mail. Coffee/tea maker. Private bathroom. Shower/tub combination. Hair dryer. Iron/ironing board. Complimentary newspaper. Air conditioning. Climate control. Window opens. Non-smoking only.
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Exterior

Executive Two Double Beds Non-Smoking

2 double beds. Desk. 32-inch television. Wireless high-speed Internet access (complimentary). Flat-panel television. High-definition television. Cable television service. Premium television channel(s). HBO. Speakerphone. Cordless phone. Free local calls. Voice mail. Coffee/tea maker. Private bathroom. Shower/tub combination. Hair dryer. Iron/ironing board. Complimentary newspaper. Air conditioning. Climate control. Window opens. Non-smoking only.
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Two Double Beds Nonsmoking

2 double beds. Desk. 32-inch television. Wireless high-speed Internet access (complimentary). Flat-panel television. High-definition television. Cable television service. Premium television channel(s). HBO. Speakerphone. Cordless phone. Free local calls. Voice mail. Coffee/tea maker. Private bathroom. Shower/tub combination. Hair dryer. Iron/ironing board. Complimentary newspaper. Air conditioning. Climate control. Window opens. Non-smoking only.
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Exterior

Suite Two Double Beds Non-Smoking

2 double beds. Desk. 32-inch television. Wireless high-speed Internet access (complimentary). Flat-panel television. High-definition television. Cable television service. Premium television channel(s). HBO. Speakerphone. Cordless phone. Free local calls. Voice mail. Coffee/tea maker. Private bathroom. Shower/tub combination. Hair dryer. Iron/ironing board. Complimentary newspaper. Air conditioning. Climate control. Window opens. Non-smoking only.
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Exterior

Standard

1 bed. Desk. 32-inch television. Wireless high-speed Internet access (complimentary). Flat-panel television. High-definition television. Cable television service. Premium television channel(s). HBO. Speakerphone. Cordless phone. Free local calls. Voice mail. Coffee/tea maker. Private bathroom. Shower/tub combination. Hair dryer. Iron/ironing board. Complimentary newspaper. Air conditioning. Climate control. Window opens. Non-smoking only.
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Exterior

Suite One Queen Bed Non-Smoking

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STANDARD ROOM

KNG EXECUTIVE NONSMOKE

KNG LEISURE NONSMOKE

1BD EXECUTIVE NONSMOKE

ONE QUEEN BED NONSMOKE

2 DBL BEDS NONSMOKE

2BD EXECUTIVE NONSMOKE

2 BED SUITE NONSMOKE

KING SUITE NONSMOKE

1BD SUITE NONSMOKE

Holiday Inn Express Hotel & Suites Boston Garden
280 Friend Street, Boston, MA US 02114

Location

Holiday Inn Express Hotel and Suites Boston Garden is a business-friendly hotel located in Boston, close to TD Garden, Boston City Hall, and Massachusetts State House. Additional points of interest include Boston Athenaeum and Boston Convention and Exhibition Center.

Why Stay Here

  • 24-Hour Front Desk
  • Business Center
  • Fitness Center
  • Free Wi-Fi
  • Free Breakfast
  • Express Check-In
  • Laundry Facilities

Resort Details

Recreational amenities include a fitness facility. This hotel has a business center and offers business services. Complimentary wireless Internet access is available in public areas. The hotel serves a complimentary breakfast. Guest parking is available for a surcharge. Additional property amenities include gift shops/newsstands, laundry facilities, and express check-in. The property has designated areas for smoking.

Accommodation Details

72 air-conditioned guestrooms at Holiday Inn Express Hotel & Suites Boston Garden feature coffee/tea makers and safes. Bathrooms feature shower/tub combinations and hair dryers. Wireless Internet access is complimentary. In addition to desks and complimentary newspapers, guestrooms offer cordless phones with voice mail, as well as free local calls (restrictions may apply). 32-inch high-definition televisions have premium cable channels. Also included are windows that open and irons/ironing boards. Housekeeping is offered daily and guests may request wake-up calls. Guestrooms are all non-smoking.

Restaurants, Lounges & Bars

Guests are offered a complimentary hot breakfast.

Nearby

  • Boston Tea Party Museum - 1.2 miles
  • Boston Children\'s Museum - 1.2 miles
  • Museum of Fine Arts Boston - 3 miles
  • Bunker Hill Monument - 1 miles
  • Sam Adams Brewery - 4.5 miles
  • Prudential Center - 1.9 miles
  • Fenway Park - 2.6 miles

IMPORTANT INFORMATION

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD $35.00 per day
  • Valet parking fee: USD $39.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Accessible Facilities
  • Accessible Rooms
  • Business Center
  • Complimentary Newspaper in Lobby
  • Concierge
  • DryCleaning
  • Fitness Facility
  • Free Breakfast
  • Free Wi-Fi
  • Ice Machine
  • Safe Deposit at Front Desk
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 472 reviews
from Bournemouth, United Kingdom
Submitted on 20-05-2016
Adjacent to North Station and trolley stop for tourist activities, which was object of my visit, so suited me. Overwhelmed by roadworks and building on all nearby roads which looks as though will continue for several months. Staff helpful and pleasant, buffet breakfast fine. Parking extremely pricey and not on site. Be prepared for noise as you are in central location.
from Fort Worth, Texas
Submitted on 20-05-2016
I have mixed feelings about this hotel. The rooms are starting to get where they could use a refresh. The price of the hotel isn't great for the rooms and room size. They get you because the location is really good. You can walk to the nearby markets, shops, restaurants and bars, as well as to several different pick up spots for the tour buses or just walk to about half of the most popular historic places in the city. You can also walk to the "Little Italy" area of N. Boston, as it's just a... Read more
from Houston, Texas
Submitted on 20-05-2016
The Hotel is located near the Subway, all Tour Busses stopping location . and the Italian section of Boston and there is construction across the street that starts about 7 AM but it was not so loud that I could not sleep in till 8:30, so no big deal for me or my wife and she is a light sleeper . The breakfast is same that you will find at most Holiday Inn Express locations in America , Eggs 3 ways , Bacon, sausage, pancakes, breads like toast , bagel's, English muffins, cereal, fruit. The week d... Read more
from Oregon coast
Submitted on 21-05-2016
We suddenly needed a hotel for a Sunday night - and were able to book it that same day. We were hoping to get close to the North Station for a Monday departure, and we were successful! The staff were extraordinarily fun and kind, and helpful when we said we REALLY needed a quiet sleep.
from Sacramento, California
Submitted on 24-05-2016
We stayed here for one night in a double-double room. It is not in the best area, but is somewhat central for sight-seeing. The staff & valet were very friendly and helpful. The room was nice, but the elevators were really slow! A lot of construction going on at the arena across the street, so the view wasn't great, but should be when construction is done! Hard to find a room in Boston under $300/night!
from Buenos Aires, Argentina
Submitted on 27-05-2016
Although it´s on a street that is being repaired you wont hear any noise from the bedroom. Bedrooms are normal size and fully equiped with everything you may need. You will have complimentary breakfast with a lot of options to pick from. The staff is the most remarkable thing from the hotel. Everyone is really nice and wont hesitate in helping you with directions, places to go and how to move in the city. You can go walking to the market and freedom trail and it´s only five blocks away!! Very ... Read more
from Seoul, South Korea
Submitted on 28-05-2016
Summary 1. I do not recommend valet parking ??OPTION?? (it is actually an option, although it doesn't seem like it.) 2. Make sure your stay won??t be influenced by the construction right in front of the hotel.(as of April 2016) Hotel is a bit old and had little bit of break-downs. It wasn't as bad as it is described in some other reviews. (My usual reference of standard is Intercontinental. I chose to stay here, as I couldn't get a reservation in downtown due to the Boston Marathon.) Cons 1... Read more
from Bandar Seri Begawan, Brunei Darussalam
Submitted on 03-06-2016
My one night stay was marred by an appalling checkin experience: given key to occupied room, by a particular front office staff who had poor attitude , & was most unhelpful. Although room I eventually got was quite nice, found service generally unfriendly. Expected more as room rate charged was far from "budget" Pity! Given convenient location, this could be a great hotel with better service, and a modern facelift to public spaces
from Athens, Alabama
Submitted on 16-06-2016
We stayed here as part of our 3000 mile family road trip which started with Hershey Chocolate World and Park (see separate reviews). I almost always choose a Holiday Inn Express (HIE) for the consistency and to build points. The staff at this location are excellent. I had a couple of issues but the initial staff handled them well. CAUTION: This location is not a typical HIE. The building is old and not a free standing location. The room was warm during the day even with the AC on max. The roo... Read more
from London, United Kingdom
Submitted on 17-06-2016
Service, staff and rooms! The welcome of the staff was amazing. We arrived, very tired after a nightmare journey in the city centre, with heavy traffic and driving around the city as our GPS could not bring us to the right place. The hotel offers valet parking but we wanted just to leave our suitcases and to return our car to the rental place. The valet guy offered us the possibility to park just outside the hotel, do the check-in and then come back to drive away, very helpful after a long journ... Read more
from Manchester
Submitted on 02-07-2016
When the taxi turned into the street to drop us off my first thought was 'surely this isn't the hotel'. It looks awful from the outside and the seedy looking bar directly across the street doesn't help. But on going inside the staff on reception were excellent and friendly. We had a room on the 3rd floor facing the Garden stadium. It's a good job with the jet lag that we weren't sleeping past 6.30 because that's what time the construction starts and believe me it's noisey. The room was good ... Read more
from
Submitted on 07-07-2016
Hotel is in a convenient location next to the north station subway stop. We found it easy to get around using that stop. The hotel staff was very friendly, courteous and quite helpful. The hotel is looking pretty tired and the surrounding area is rundown. The biggest complaint was the smell of sewer gas in the hall throughout the fifth floor. Inside the room we could not smell the unpleasant odor
from Keller, Texas
Submitted on 14-07-2016
Location is super convenient to Boston Garden and other sites. Bed was pretty comfortable as were the pillows. But the property inside is borderline shabby. Stains on the carpets and drapes in spots. A/C that just doesn't cool the room down. Otherwise room and bathroom were clean. Front desk staff are very friendly and helpful.
from Corydon, Indiana, United States
Submitted on 17-07-2016
This hotel is in a great area. Easy to walk to bars, restaurants, and shopping. TD garden is across the street. Even though the hotel is in the middle of the city it is quiet in the rooms. We stayed in a suite and it was very nice. It had a kitchenette two queen beds and fold out couch.
from
Submitted on 22-07-2016
We traveled to Boston for a concert for my teen girls and friends. Literally half a block to the TD Garden. Safe area - I felt good letting the girls walk back together after the show. The lobby of the hotel is clean, the staff is friendly and accommodating. The rooms were a fairly good size for Boston. We had a "suite" with two double beds - very comfy - and a pull out couch - not so comfy - but ok for the kids. Kitchenette, bathroom , large closet - very clean and well maintained. Breakf... Read more
from New York City, New York
Submitted on 23-07-2016
Went to this place because I always trusted Holiday inn into being clean and was stuck in Boston because I missed a connection flight, this place is like no other Holiday inn I've visited all over United States. First of all one night here was close to $400! Yeah is a crazy price for the area but there was something going on in Boston and everywhere was booked and I agreed to pay that price because I had to sleep somewhere with my family. First impression front lobby and desk looked clean and n... Read more
from Norman, Oklahoma
Submitted on 26-07-2016
At first glance you might think you are in the wrong location. Friend street looks a little run down. The fact is one block over are charming restaurants and shops. You can easily walk to the North End very and enjoy much of historic Boston. There are great restaurants and bars and very friendly people everywhere. The hotel staff are great. There is valet parking and the valets are always prompt and friendly. The staff at the front desk were all very friendly and accommodating. Always r... Read more
from
Submitted on 26-07-2016
This hotel was very crowded. The room was extremely small for 2 people. The overall cleanliness of the hotel was very disappointing, with the odor in the hallways disgusting at best. Also, the soundproofing of the rooms was terrible--could hear everything in nearby rooms and from the street. For the price, it was very disappointing.
from
Submitted on 30-07-2016
We were surprised by the appearance of the outside of the hotel. It's not traditional and is a bit worrisome at first glance. However, the staff was gracious, friendly and helpful; the breakfasts were good; and the room was perfect for our needs (touring most of the day; there to rest and sleep).
from Clinton Township, Michigan
Submitted on 03-08-2016
This is a five star hotel, with a two star price. Easy access to Boston, without the crazy high price. Room was beautiful, staff was wonderful!! A must stay if you're going to Boston. Love it, love ve it!
from
Submitted on 07-08-2016
The overall experience was good! I must say that the odor on the corridors was almost insupportable, but in the rooms there was fresh air. The personnel is very friendly and ready to help! The hotel offers complimentary stuff like toothbrushes, which is a nice addition to the overall experience. Between 07:00 and 10:00 a complimentary breakfast is served in the lobby.
from San Francisco, California
Submitted on 08-08-2016
Located across from North Station--train service to Newburyport, Salem, Rockport--and a few blocks away from Haymarket/Fanueil Hall, this property offers upgraded spacious, newly refurbished suites to Platinum members. Best of all, staff like Nori, Graciella, and Randy are extremely welcoming and guest centered. Use points during high season, as room rates can be quite high anywhere in Boston.
from South Portland, Maine
Submitted on 14-08-2016
Directly across the street from TD Garden! Valet your car and walk from the front of the hotel into TD! In spite of the sketchy looking exterior of the building the lobby is very well re-done. The hotel Corredor's are very narrow. We stayed in a queen suite with a pullout sofa. That's where the good rating goes bad. Upon arrival the room was not ready and it was 4 PM. Once we did get into the room around 530 the pullout sofa mattress is completely flat. The innerspring coils is literally a... Read more
from toronto
Submitted on 26-08-2016
This hotel is an interesting mix - the building is clearly old, the hallways dingy and winding, the elevators slow and smell funny. BUT their staff are terrific, the room was clean although small with a substantial amount of space devoted unnecessarily to a kitchen which one or two travellers wouldn't really need since the only appliances were a mini-fridge and microwave so the big sink and empty cupboards didn't make sense. This was at the expense of the tiny bathroom that only one person could... Read more
from
Submitted on 26-08-2016
Ok, so we came for a Red Socks game, but actually stayed next the Boston Garden! A bit near to the wrong sport! The hotel was very functional, not far from the places, but they neighborhood was not the best in this town. Breakfast was ok, and the concierge was helpful in recommending places around to eat local food. Room was ample and clean. Recommendable.
from Lancaster County, Pennsylvania
Submitted on 29-08-2016
We stayed for four nights. The bed linens very clean, always had fresh towels each day. Never needed to ask for refills/ restock of anything. Although the bathroom is small, it was always clean.. There is no counter in the bathroom, which means you have nowhere to put toiletries/ makeup. This was very FRUSTRATING, even a shelf under the mirror or above the toilet would have been helpful. Breakfast was a nice variety, I especially enjoyed the Special K Red Berries and fresh fruit .Great way to st... Read more
from Hendersonville
Submitted on 02-09-2016
We found that this hotel met our needs completely for our visit to Boston. All of the staff members were nice and helpful. They even held our bags as we navigated the city on our last day. The breakfast was a nice start to the day. The only negatives at all was the slow elevator and it was a little loud on Friday and Saturday at 2:00am from people leaving a nearby bar. Other than that, our stay was perfect. The room was spacious and well designed. Plenty of hot water for bathing. It is very clo... Read more
from Sioux Falls, South Dakota
Submitted on 04-09-2016
Hotel room was very clean and spacious. We had a room with a microwave & mini fridge. Nice location close to TD Garden and to the "T." Very easy to walk to and from various points of interest in Boston. Breakfast was average. Very small breakfast area so always very crowded. Our window looked out at the building next door so no view. For the price we paid, I would definitely stay here again.
from Brentwood, Tennessee
Submitted on 09-09-2016
Very welcoming staff. Quick check in thank you so much. The cleanliness of our room showed that the housekeepers take pride in this hotel. Great location. Rooms seem very spacious. Will stay here again next time we are in town!!
from Saint John, Canada
Submitted on 13-09-2016
This hotel is hard to see in Friend Street, but well worth finding. The staff are friendly and helpful, the rooms are large and comfortable and it's just across the street from the TD Garden. In the next block is a great sports bar & restaurant, The Fours, and the North Station 'T' is the same distance. A tasty breakfast is included, there's easy valet parking, and all within an easy walk of Government Center & Quincy Market. What more could you want?
from Battle, United Kingdom
Submitted on 13-09-2016
Location is perfect for easy access to train station, tour buses and within easy walking distance to city centre. Room was clean and housekeeping standards were perfect. As the hotel is a Holiday Inn Express there is a light buffet breakfast included. It's basic but more than ample to start the day. A choice of hot or cold food and friendly staff on hand replenishing with fresh food. This hotel is a good base for a stay in Boston and we found the staff to be extremely helpful.... We inadve... Read more
from Holdrege, Nebraska, United States
Submitted on 15-09-2016
We stayed for three nights in mid-September. The meals, cleanliness, staff, decor, bed quality and everything would easily be a 4 or 5, but we just felt the street it was located on was kind of sketchy. Other places on the street had lots of graffiti, etc. It was actually very convenient to walk to the North End and to Boston Commons, etc. Just wish the hotel's neighbors would clean up their act and make the whole street inviting and safe looking!
from
Submitted on 16-09-2016
Everything was great especially the breakfast attendant. The front desk for check in was very friendly and customer service oriented. Too bad the check out person didn't have the same friendly attitude. Maybe he was having a bad day!!!
from Portland, Oregon
Submitted on 20-09-2016
While location is wonderful and within walking distance to many things, this hotel is severely aging. AC broke one night and as windows are inoperable in room and fixed shut, room was stifling making sleep impossible. Bathtub would not drain so showering in ankle deep water. Staff very friendly, but would not stay here again.
from Little Rock, Arkansas
Submitted on 20-09-2016
This hotel has a lot going for it - great location, great staff, great service, good complimentary breakfast, and very clean. My room was a bit small but provided everything I needed. The location is a quick walk to restaurants, bars, and Boston Garden. Cheap Uber ride to Fenway ($13.32) during rush hour; less than $10 on the return trip.
from BURLINGT
Submitted on 23-09-2016
Awesome and attentive staff. Older building but kept up nicely. Can't beat the location for an event at or near TD Garden. Valet parking was smooth and affordable. Checkin, cleaning staff, FREE breakfast attendants went above and beyond. Thank you for your super customer service in an era where it is lost! Many thanks.
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