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DoubleTree by Hilton Hotel Boston-Andover

Boston, MA, US (BOS)

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Based on 1167 reviews
Andover hotel with restaurant and indoor heated pool.
Room & Rates
1 King Bed - DoubleTree by Hilton Hotel Boston-Andover - 1

1 King Bed

  • one king bed
  • MP3 docking station
  • complimentary Wi-Fi
  • flat screen TV plus on-demand video games
  • mini-fridge and coffee/tea maker
  • desk w/ergonomic chair
  • hair dryer and iron/ironing board
  • non-smoking
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1 King Balcony - DoubleTree by Hilton Hotel Boston-Andover - 2

1 King Balcony

  • one king bed
  • balcony w/courtyard view
  • MP3 docking station
  • complimentary Wi-Fi
  • flat screen TV plus on-demand video games
  • mini-fridge and coffee/tea maker
  • desk w/ergonomic chair
  • hair dryer and iron/ironing board
  • non-smoking
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1 King Balcony Accessible w/Tub - DoubleTree by Hilton Hotel Boston-Andover - 3

1 King Balcony Accessible w/Tub

  • one king bed
  • balcony w/courtyard view
  • MP3 docking station
  • complimentary Wi-Fi
  • flat screen TV plus on-demand video games
  • mini-fridge and coffee/tea maker
  • desk w/ergonomic chair
  • hair dryer and iron/ironing board
  • non-smoking
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1 King Balcony Accessible w/Roll-In Shower - DoubleTree by Hilton Hotel Boston-Andover - 4

1 King Balcony Accessible w/Roll-In Shower

  • one king bed
  • balcony w/courtyard view
  • MP3 docking station
  • complimentary Wi-Fi
  • flat screen TV plus on-demand video games
  • mini-fridge and coffee/tea maker
  • desk w/ergonomic chair
  • hair dryer and iron/ironing board
  • non-smoking
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1 King Balcony Hearing Accessible - DoubleTree by Hilton Hotel Boston-Andover - 5

1 King Balcony Hearing Accessible

  • one king bed
  • balcony w/courtyard view
  • MP3 docking station
  • complimentary Wi-Fi
  • flat screen TV plus on-demand video games
  • mini-fridge and coffee/tea maker
  • desk w/ergonomic chair
  • hair dryer and iron/ironing board
  • non-smoking
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1 King Accessible Bathtub - DoubleTree by Hilton Hotel Boston-Andover - 6

1 King Accessible Bathtub

  • one king bed
  • MP3 docking station
  • complimentary Wi-Fi
  • flat screen TV plus on-demand video games
  • mini-fridge and coffee/tea maker
  • desk w/ergonomic chair
  • hair dryer and iron/ironing board
  • non-smoking
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1 King Mobility/Hearing Accessible Bathtub - DoubleTree by Hilton Hotel Boston-Andover - 7

1 King Mobility/Hearing Accessible Bathtub

  • one king bed
  • MP3 docking station
  • complimentary Wi-Fi
  • flat screen TV plus on-demand video games
  • mini-fridge and coffee/tea maker
  • desk w/ergonomic chair
  • hair dryer and iron/ironing board
  • non-smoking
Hide room details
1 King Hearing Accessible - DoubleTree by Hilton Hotel Boston-Andover - 8

1 King Hearing Accessible

  • one king bed
  • MP3 docking station
  • complimentary Wi-Fi
  • flat screen TV plus on-demand video games
  • mini-fridge and coffee/tea maker
  • desk w/ergonomic chair
  • hair dryer and iron/ironing board
  • non-smoking
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1 King Bed 2 Room Suite - DoubleTree by Hilton Hotel Boston-Andover - 9

1 King Bed 2 Room Suite

  • one king bed
  • separate living area w/sofa bed
  • MP3 docking station
  • complimentary Wi-Fi
  • flat screen TV plus on-demand video games
  • mini-fridge and coffee/tea maker
  • desk w/ergonomic chair
  • hair dryer and iron/ironing board
  • non-smoking
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1 King Suite Hearing Accessible - DoubleTree by Hilton Hotel Boston-Andover - 10

1 King Suite Hearing Accessible

  • one king bed
  • separate living area w/sofa bed
  • MP3 docking station
  • complimentary Wi-Fi
  • flat screen TV plus on-demand video games
  • mini-fridge and coffee/tea maker
  • desk w/ergonomic chair
  • hair dryer and iron/ironing board
  • non-smoking
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2 Queen Beds - DoubleTree by Hilton Hotel Boston-Andover - 11

2 Queen Beds

  • two queen beds
  • MP3 docking station
  • complimentary Wi-Fi
  • flat screen TV plus on-demand video games
  • mini-fridge and coffee/tea maker
  • desk w/ergonomic chair
  • hair dryer and iron/ironing board
  • non-smoking
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2 Queens Accessible Roll-In Shower - DoubleTree by Hilton Hotel Boston-Andover - 12

2 Queens Accessible Roll-In Shower

  • two queen beds
  • MP3 docking station
  • complimentary Wi-Fi
  • flat screen TV plus on-demand video games
  • mini-fridge and coffee/tea maker
  • desk w/ergonomic chair
  • hair dryer and iron/ironing board
  • non-smoking
Hide room details
2 Queen Mobility/Hearing Accessible Bathtub - DoubleTree by Hilton Hotel Boston-Andover - 13

2 Queen Mobility/Hearing Accessible Bathtub

  • two queen beds
  • MP3 docking station
  • complimentary Wi-Fi
  • flat screen TV plus on-demand video games
  • mini-fridge and coffee/tea maker
  • desk w/ergonomic chair
  • hair dryer and iron/ironing board
  • non-smoking
Hide room details
2 Queen Mobility/Hearing Accessible Roll-In Shower - DoubleTree by Hilton Hotel Boston-Andover - 14

2 Queen Mobility/Hearing Accessible Roll-In Shower

  • two queen beds
  • MP3 docking station
  • complimentary Wi-Fi
  • flat screen TV plus on-demand video games
  • mini-fridge and coffee/tea maker
  • desk w/ergonomic chair
  • hair dryer and iron/ironing board
  • non-smoking
Hide room details
2 Queen Hearing Accessible - DoubleTree by Hilton Hotel Boston-Andover - 15

2 Queen Hearing Accessible

  • two queen beds
  • MP3 docking station
  • complimentary Wi-Fi
  • flat screen TV plus on-demand video games
  • mini-fridge and coffee/tea maker
  • desk w/ergonomic chair
  • hair dryer and iron/ironing board
  • non-smoking
Hide room details
DoubleTree by Hilton Hotel Boston-Andover
123 Old River Road, Andover, MA US 01810

Our contemporary Andover hotel is home to 189 Prime Steak and Seafood Restaurant, serving a creative menu in a casual atmosphere. Character's Sports Bar & Grill has plenty of TVs for watching your favorite teams. Order a cocktail in the Lobby Bar, or dine on the patio by the color-changing firepit. Room service and a 24-hour snack shop add extra convenience.

Relax after a busy day in the heated indoor pool and whirlpool, or work out in the fitness center. Stay connected in the 24-hour business connectivity zone, or plan a meeting in 7,128 sq. ft. of flexible event space. The Grand Ballroom and breezy courtyard are perfect for wedding receptions our expert planners can tend to details.

  • New hotel with 293 guest rooms, including suites and accessible rooms
  • 30 minutes from Boston with easy access to I-93, I-495 and two airports
  • On-site restaurant, sports bar, lobby bar, snack shop and room service
  • Andover hotel with indoor pool, whirlpool and 24-hour fitness center
  • Event spaces and courtyard for meetings and weddings for up to 800 guests

Well welcome you at check-in with a warm DoubleTree chocolate chip cookie. Our modern guest rooms feature a 40-inch HDTV, mini-refrigerator and Cuisinart coffeemaker. Use complimentary WiFi to check email at the work desk. Enhance your work visit or weekend in a suite with a balcony, separate living area, sofa bed and two HDTVs.

AMENITIES:
  • ATM Machine
  • Audio Visual Equipment
  • Business Center
  • Business Services
  • Elevator / Lift
  • Fitness Facility
  • Free Parking
  • Gift/News Stand
  • Heated Pool
  • Indoor Pool
  • Lounge/Bar
  • Luggage Storage
  • Multilingual Staff
  • Restaurant
  • Room Service
  • Snack Bar
  • Whirlpool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1167 reviews
from
Submitted on 28-05-2016
Stayed here when this was a Wyndam property. This was pur first time here as DT. Love the new color scheme of shades of blue, taupe and gray. Our room on the fifth floor was great. Again the color scheme of navy, pale blue, taupe and steely gray was repeated. Had to return for a second night and we went to the third floor. Several issues. The shower stall was huge, and beautifully designed, however the cheap white plastic wire thing to hold the shampoo, conditioner and soap was worthless... Read more
from Salt Lake City, United States
Submitted on 31-05-2016
The hotel had potential, but the brown water in my first and second room and the ants in the first made for an unpleasant stay. The staff did not follow-up to ensure that the problems had been taken care of. The hotel could have been very nice had it not been for these issues. I did not eat in the restaraunts, but they did look nice.
from Pottsville, Pennsylvania, United States
Submitted on 31-05-2016
Staff is very friendly and accommodating. Rooms are clean and comfortable. Breakfast was the only meal we had and it was a buffet and was very good. Our room had two queen size beds with a chair. The other room had a king size bed with a small couch. I thought the rooms were a bit pricey but for the area, maybe not. Overall, a nice stay.
from Ann Arbor
Submitted on 02-06-2016
Very nice hotel. The bed and pillows were comfy. The staff was very friendly. The pool and grounds looked nice with a pretty courtyard in the middle. The room was quite. Cookie upon checking in was tasty treat. It's nice there is a bar and restaurant in the hotel especially for wedding parties.
from Staten Island, United States
Submitted on 04-06-2016
Excellent value for boston area during busy graduation season of early June, in room dining food was delicious. Room was spacious and comfortable. I would return to this location, just 10 minutes drive from downtown Andover
from Washington DC
Submitted on 08-06-2016
Based on my experience, it's 3 stars for me. The mobile check-in didn't work for me. I arrived very late and desk check-in was courteous and smooth. And I was assigned to the exact room preferred in my profile. The renovated 5th floor room was average for a DT property. New beds, new tv, and some old/some new furnishings. Checking in late to a hot room made falling asleep quickly a problem and the A/C was a bit noisy. Cleaning staff still needs to learn DT standards of presentation detail (every... Read more
from ct, United States
Submitted on 08-06-2016
Very poor service by staff. Had many simply issues that should not be problems that were never resolved. Employees lack of care and attitudes. In the process of being renovated which is nice but none of my issues had to do with the renovations. Would not recommend staying at this hotel.
from jlipitz
Submitted on 12-06-2016
This is another great Doubltree property. Doubletree is my favorite brand within the Hilton Brands. Room was recently re-modeled and the common areas are being done as well. The staff are extremely friendly and always offering to assist. I recommend this property highly.
from Cromwell, Connecticut
Submitted on 13-06-2016
This property is very nice. My room was recently renovated on the Hilton Honors floor. It did not appear that the renovation was complete since the bathroom had no towel bars or hooks. The noise from the renovations were disturbing on both Saturday (8:30ish) and Sunday (9:00) mornings after having a couple of late nights. Once the renovations are completed my rating would go up.
from palm coast, United States
Submitted on 20-06-2016
Enjoyed our stay and would love to return, We were in town for a wedding and the hotel was beautiful. This is all I have to say. Everything was great. I now have to use 52 more characters in order to submit this review which shouldn't have a minimum requirement.
from Waldorf, Maryland
Submitted on 29-06-2016
My daughters and I were there for the future medical leaders conference and the hotel was conveniently located about 20 minutes from the Tsongas Center. I thought the location was okay and secluded. Upon our arrival the front desk staff were friendly and check-in was okay, no issues at all. Only problem we had was the sink was backed up but one call to the front desk and maintenance was on site in less than 10 mins. The gentleman was nice, professional and thorough and maybe took about 5 min... Read more
from Foster, Rhode Island
Submitted on 02-07-2016
The hotel and staff were nice and accommodating. I got in late and left early spending a grand total of 6 hours there. There was a very noisy fan in the bathroom area that was part of the ac system so it constantly was on and off throughout the night. I had the door shut but still heard it. In the morning when I went to shower, the door latch to the bathroom did not want to open. After a struggle I got it to work but I didn't dare to shut it while I was in there. At 4:30 am I was not about to ge... Read more
from Redmond
Submitted on 02-07-2016
I stayed here for four nights for a work trip and thought it was a pleasant, clean motel. I stayed on the Hilton Honors floor and the renovations up there seem completed, but the property does still seem to have a lot of work going on. Didn't eat the free breakfast so can't comment on that, but the bartender we had in the sports lounge was awesome, which is often not the case on the Boston area. Would definitely stay here again.
from Westland, Michigan
Submitted on 04-07-2016
This hotel is being renovated so most of it is brand new! Our room was completely remodeled and modern. Free cookies in the lobby are a nice treat. The location is a bit rural and there is not much around the actual hotel but it is right off the highway so you can get where you need go quickly. We are not from the area and were very impressed with the hotel, cleanliness of the rooms, comfy beds and the staff (who gave directions to the nearest Target and mall). There is an excellent breakfast b... Read more
from Snohomish, United States
Submitted on 06-07-2016
This hotel was under construction, no notification of that when booking this trip. We arrived and after check in quickly found that our room was not equal to that of our reservation, Hotel staff gave us the I am sorry there is nothing available response and left it at that. Not acceptable since we were staying for 6 nights, and they never followed up. Very disappointing.
from Thomasville, Georgia
Submitted on 06-07-2016
Hotel staff was very nice but they are up dating the hotel during our stay. Love the warm cookies, but the hotel is little expensive for the what they offer. Staff is great,they were helpful and friendly.
from
Submitted on 11-07-2016
i recommend this hotel if you will be attending the Congress at Tsongas Center or if you will be in the area for pleasure. The room is neat and the staff - awesome! They were able to adhere to their brand promise of providing utmost customer service.
from Aiken, South Carolina, United States
Submitted on 14-07-2016
This hotel has a good location off Rt 93. It's frequented by wedding attendees and group tours so fairly often crowded. I have several issues with it. First, no complimentary breakfast. The buffet is very expensive. Second, the hotel has a really nice courtyard and some of the rooms have balconies that overlook it but there are no chairs on the balconies so you can't use them. The bathroom has a very tiny vanity so not much area to put your stuff especially if you are a couple. The shower ... Read more
from Manila, Philippines
Submitted on 18-07-2016
The renovation means there are new beds, new wall coverings and new carpets. Even the elevators have had a make over. The staff continues to be efficient and welcoming. A maintenance man seeing me struggle with too much luggage immediately offered help. I had a room at the back which was quiet despite a hotel full of young Chinese scholars. Very close to the highway so easy to find. The fitness center is very well equipped and very well maintained.
from Naples, Florida, United States
Submitted on 18-07-2016
On our long drive from Canada to Florida, this was a pleasant stop. Using my phone and accessing Hilton properties, we found the Doubletree by Hilton - Andover. It is clean and fresh. The room was great and the lounge served us late at night. Breakfast before we headed back on the road was perfect. We were refreshed and ready to roll.
from Southport, Australia
Submitted on 20-07-2016
Very spacious rooms, clean and very modern. Had the most comfortable bed I have slept in for a long time! Staff very friendly and accommodating. Didn't eat there so can't comment but it all looked good. Very good amenities so you wont be disappointed.
from Lebanon, United States
Submitted on 20-07-2016
Nice hotel, friendly staff, extra large room with living room area and balcony, clean and comfortable. Plenty of parking. Only one of the restaurants was open during our stay, I was a little disappointed that the sports pub was closed. I would recommend a stay at this hotel.
from Providence, United States
Submitted on 21-07-2016
Not worth the money. The rooms are fine, and the hotel itself is fine... but hardly seems worth the $180 a night price tag. Unless you need the facilities at this hotel, save yourself the money and book somewhere else close by.
from Andover, United States
Submitted on 24-07-2016
Very friendly staff and nice accommodations. Stayed here for a business conference and found the overall facilities to be very nice. The room was spacious and clean and had USB charging ports on both sides of the headboard and on the clock (a nice feature to have these days with multiple electronics to charge).
from Asheville, NC
Submitted on 24-07-2016
I expected great things when I booked this property, as I had not noted a Doubletree in the N. Andover before. It was a letdown when I arrived at a 1980's-ish property that used to be a Wyndham. The room was nice, but the hotel had limited parking close to the entrance - most of the parking is on the service entry side, and not near a guest entrance. The front desk staff have no heart for service. They answered yes/no but offered no help when the answer was not easy. Renovation on the eleva... Read more
from New York City, New York
Submitted on 28-07-2016
Nice hotel. Huge breakfast area with attentive staff. Very well done. My only gripe is the shower. The water came out brown for a while. Once it bacame clear turns out the only water temperature available was either hot or hotter. Hopefully the fine folks at this property address this. Regardless, I would stay here. Hiltons are the best bang for the buck.
from New Bethlehem, Pennsylvania
Submitted on 02-08-2016
This property was recently updated to a Hilton property but either falls short or the update is yet to be completed. There are shortcuts in the bathroom makeover and housekeeping never got around to our room. On the plus side ... The Doubletree cookies were excellent!
from Andover, Massachusetts
Submitted on 03-08-2016
A lifetime memory for my daughter. The staff went above and beyond to ensure our comfort and pleasure as we celebrated my daughter's birthday in a hotel at her request. There were even balloons and a gift upon arrival. Service was exceptional, cleanliness A+.
from MILFORD
Submitted on 05-08-2016
Our stay was a pleasant one. The staff was helpful in every way. Rooms were clean and everything worked perfectly The staff in both restaurants were nice and always concerned about making your stay as great as possible.
from Doylestown, Pennsylvania
Submitted on 08-08-2016
I have stayed at this property (business travel) about two or three times a year for 4 years. The hotel is now a Doubletree and they have completed renovations of the lobby and guest rooms. I had a fabulous stay here and was 100% happy with the room. The room was spotless and the changes they made during the renovation are great, especially for a business traveler. The bathroom is completely renovated, there are now convenient plugs for charging devices in all the right places, new flat screen... Read more
from Southampton Parish, Bermuda
Submitted on 08-08-2016
If you are looking for a hotel while staying in Boston and surrounding areas, I would recommend this hotel as it is clean, quite and comfortable. we booked this trip and prepaid for the best possible price. We were impressed when we arrived and very pleased with the quality of the hotel. We will definitely stay there again if in the area and at the right price.
from Columbia, SC
Submitted on 10-08-2016
We stayed here overnight and didn't intend to. It was a last minute reservation after some flights were canceled out of Boston, and this was the closest hotel we could find. To start with, the staff was excellent to work with from the unusual reservation to checking out. We stay at Hilton properties all the time and rarely do we see such consistency in quality and helpfulness in a short stay. The rooms themselves were luxurious for the price. We would liken them to a more prestigious hotel bran... Read more
from Montgomery, New York, United States
Submitted on 10-08-2016
We stayed here to break up a long trip home from Maine. I chose the hotel because it was at a great price and along our route. The hotel felt very upscale but it was very family friendly. It was tastefully appointed and clean. My kids received warm chocolate chip cookies upon check-in. The staff promptly brought a portable crib to our room for our toddler. Most hotels offer pack & plays that take an hour to arrive. The pool and hot tub were fantastic! My kids swam for hours. There were many larg... Read more
from Shanghai, China
Submitted on 11-08-2016
we had very good expereience over the week in Andover Double Tree Hilton - compare to my stay in New York JFK, this is much better experience and I enjoy the convenience, room and food. I understood JFK could be expensive place, but Andover Doubleree give me much better experience with good price as well.
from
Submitted on 12-08-2016
Okay, so we were on our way home from a trip and looking for a place to spend the night and get some rest after having spent 5 hours in a ferry and another 5 hours on the road. The first place we tried was fully booked, so we called here and reserved a room. When we got there, we found out that their computer system was down all afternoon, so they couldn't confirm our reservation since we had only made it a few minutes prior. Now in a situation like that, you'd expect the front desk staff to be ... Read more
from Hattiesburg, Mississippi, United States
Submitted on 15-08-2016
The room decor is very glam and nice. You can tell this hotel is aged though. Fixtures in the room could use updating, but overall I think the size of the room and bathroom are nice. I also enjoyed the breakfast buffet on site.
from Fairfax County, Virginia
Submitted on 17-08-2016
Great place to stay. Lots if open space and the patio was wonderful. We were with a wedding party which held the teheraal dinner under a lighted tent on one of the patios. Food and bar were wonderful.
from
Submitted on 06-09-2016
Overall a great stay. Property was very clean and all staff interactions were pleasant. The onsite sports bar was convenient for take out and the prices were reasonable, room service was quick and friendly. Will absolutely stay again. The cookies are amazing!
from North Massapequa, United States
Submitted on 06-09-2016
Overall, the hotel was alright, just nickled and dimed you for everything, there should be a free continental breakfast offered for all guests. And please be advised for booking handicap accommodations.
from The Netherlands
Submitted on 07-09-2016
This was my second stay here as the hotel is located close to my place of work. Both the times I found it to be comfortable hotel, with nice sunny rooms. There are some nice options for lunch on the menu, though would wish for more vegetarian options. The hotel staff is responsive.
from
Submitted on 08-09-2016
I stayed here for three nights recently on business. The breakfast buffet alone is worth the stay; real food and prompt service not the powdered eggs and apple you get elsewhere. The rooms were spacious and clean. Mine was quiet and served my stay perfectly. I come to Andover frequently on business and this will definitely be my hotel of choice - highly recommended.
from Pakistan
Submitted on 08-09-2016
Stayed 3 nights at this hotel and had very comfy stay . Located about 45 mins away from downtown Boston this hotel caters to business and family vacation travellers and covers all the bases. The breakfast buffet is excellent and the food quality was good for a facility of this level . The rooms are large and the toilets and interiors are clean and well lit . The only negative I felt at this hotel was the musty smell you get in the room upon entry , running the Aircon sorts that out but it's not ... Read more
from Pittsburgh, Pennsylvania
Submitted on 11-09-2016
The hotel room was very nice. The pool had an unusual shape but was still easy to exercise in when noone else in the pool. I thought the pool was great. The breakfast was a nice range of offerings including made to order omelettes. Minor issues in reservations and internet connections.
from New Smyrna Beach, Florida
Submitted on 12-09-2016
Overall a great stay at this Doubletree. Seemed to be a common location for out of town wedding guests. Location and convenience to eating and shopping were very limited due to location. More of a business center area.
from Methuen, United States
Submitted on 12-09-2016
My boyfriend and I stayed at this hotel for his cousin's wedding. The cookie was very thoughtful when we checked in (and tasted great!) and the women who greeted us were friendly. The room was super clean, bed comfortable, shower amazing. Very please with our stay!
from New Hope, Pennsylvania
Submitted on 14-09-2016
Would not reccomend to go there. Very disappointed as a HHonors member. Bartenders were atrocious and rude. Management must start working on improving the things I have listed. We had a whole wedding party that was disappointed.
from LA VISTA
Submitted on 13-09-2016
Good food, wonderful staff, superior beds and shower. A place to relax away from the road noise. Check in and out is easy. Hotel grounds are like in the forest with a gazebo. Has an excellent gym room and pool. You can walk around the property as it's secluded from the road. An enjoyable and relaxing stay.
from Belleair Bluffs, Florida
Submitted on 15-09-2016
Soft comfy beds, room service, and large spacious rooms. There are restaurants, a pool, and gym. The room offers a 52" flat screen, great outlets for all your gadgets, desk, and nice armchair. Will definitely return.
from London, United Kingdom
Submitted on 17-09-2016
The good...room service was good, the room was very comfortable, staff were fine, parking easy. It is next to the highway but you can't hear it through the glazing. The not so good....it's not a pretty hotel. Whe booking we were told they they had reserved us a balcony room....let me tell you...don't bother...it is brutal concrete, no chairs and all you can hear is the traffic on the highway. The air conditioning was also louder that I would have liked. Will I return? Possibly.
from Bethlehem, Pennsylvania
Submitted on 20-09-2016
I really disliked this hotel. The room had a strong odor and the beds were hard and uncomfortable! I couldn't want to leave this hotel! the hotel doesn't have a nice view of anything and it wasn't it the best area. I would never stay at this hotel again.
from wenham, United States
Submitted on 23-09-2016
Stayed here the night before my wedding with a good friend. We came in pretty late and left pretty early so we did not use any of the amenities. Room was comfortable and clean. Staff seemed nice and easy to work with. Was not offered a cookie at check in but like I said it was late so maybe that was why. Would def stay here again if needed.
from Middlebury, CT, United States
Submitted on 24-09-2016
This property is well maintained. The rooms are clean and comfortable. We were assigned a room in the quietest part of the hotel and slept very well. There was a wedding going on during our stay which did not cause us any problems with noise, etc.
from Westbrook
Submitted on 27-09-2016
Check in was a breeze. Room was delightful with a king bed and a firm couch. We got in around 730, had dinner at the bar at 189 Prime around 9. Bonnie was our bartender, she was an absolute gem. Crab cakes were the best I've had, Cobb Salad was huge and delicious, his chicken was moist and flavorful. With many options in this area I'm glad we settled here! Great, gorgeous patio too. Highly recommend. 5 *
from Hummelstown, Pennsylvania
Submitted on 01-10-2016
Stayed for business, property is well maintain higher end property. Rooms are large and well appointed. Staff is extrememly helpful and freindly. Morning breakfast is freshwith a wide variety of items. Great place to stay in the Boston area.
from Nashua, New Hampshire
Submitted on 01-10-2016
They messed up every possible aspect of our vacation trip for a friends wedding. The reservation was missing/wrong, they changed the prices, and the staff was extremely rude at checkout, not even wanting to talk about providing a receipt, how I wanted to pay, or explain charges
from West Roxbury
Submitted on 05-10-2016
THIS ANDOVER HOTEL has recently become a part of the HILTON chain but thankfully it's attentive, friendly superb staff has been retained. Excellent food, service! The staff is ALWAYS willing to help! Front Desk to Maintenance crew these PEOPLE make the Hotel great. A few "inconveniences" (Room Service was not completely 24x7 during our latest stay) need to be corrected
from New Delhi, India
Submitted on 09-10-2016
Stay was good and comfortable. I had conference in the hotel. It was a business trip and Many of my colleagues were staying in the same hotel. Everything was perfect. Will definitely stay in the hotel again.
from Sammamish
Submitted on 09-10-2016
The stay at this hotel was above average. Staff were friendly and helpful. Lobby and room were clean. Bed was comfortable. The room was quiet. There was easy access in and out. Breakfast was included and it was very good. Overall, a very good hotel for an overnight stay.
from Bethesda, United States
Submitted on 14-10-2016
We stayed here on the way to Maine. Perfect location to break up the trip, easy access, and a terrific hotel in terms of amenities, staff professionalism and friendliness, cleanliness, comfort, etc. We arrived late after a long drive and ate at the restaurant which was excellent for dinner. The proximity to the shops, restaurants, etc in Andover are an added bonus. We found a fantastic cafe for espresso drinks and food, Good Day Cafe which we also recommend if you go into Andover. Stayed at ... Read more
from Chepstow, United Kingdom
Submitted on 16-10-2016
I've been staying at this hotel for the past 15 years, albeit that it used to be the Wyndham, now taken over by Hilton. They've made some significant improvements, namely the carpets have been replaced and the beds have been upgraded. The beds are superb - possibly the best I've slept in? Maybe. They are good. The restaurant and bars seem the same and I'm glad to see that they've kept the restaurant staff from the old hotel, as the quality of the staff and food is as high as always. Although... Read more
from Medford, United States
Submitted on 17-10-2016
We were in town for a family wedding. The hotel was great, the staff was helpful and the beds were extremely comfortable. The choices of eating options in the hotel were good. There is an entrance to a hiking/walking trail at the end of the parking lot that goes along the Merrimack River. It was nice to get a little exercise in between wedding activities.
from Georgetown, MA
Submitted on 18-10-2016
My family loved everything about this newly renovated hotel. It has everything needed to make a stay complete, comfortable quiet large redone modern room, lounges, restaurant , outdoor heated patio with fireplace,huge lobby,and beautiful grounds. So glad we chose wisely for our out of town family members.
from East Hills, New York
Submitted on 18-10-2016
My husband and I recently stayed at the DoubleTree - Andover since our son was running in a marathon in the area. It's a standard DoubleTree by Hilton property, with the delicious cookies (you need to ask for them at reception) and the wonderful Hilton bedding. I love the digital key option that Hilton now offers, so you can use your phone ask your room key. The only criticisms I have of the hotel are the water pressure (it was quite low) and the towels (there were only three). Ask for m... Read more
from Cupertino
Submitted on 24-10-2016
The bellmen were great, but the front desk and restaurant staff just check the box, not really providing baseline customer service. For several hundred dollars a night in downtown, so many other great options. Def would not stay here again.
from Philadelphia, Pennsylvania
Submitted on 25-10-2016
The hotel is in a handy location for the meetings. I usually do the HGI at Waltham so this is a first trip here and won't be the last. But. Characters sports bar. Soulless. Six TVs and a big screen. This was Game 1 of the WS. Two TVs were off. Actual off. There was a fairly large projector - showing a political documentary. Why? Because they can't change the channel without a lot of work. This hotel used to be a Wyndham and one worker was here in 2003 and said the equipment hasn't changed an... Read more
from Warwick, Rhode Island
Submitted on 26-10-2016
Great stay. Very clean. Renovations were recently done and could tell. The size of the room was excellent. The breakfast was amazing. I would definitely recommend it to family and friends. I would definitely stay there again.
from New Rochelle, New York
Submitted on 26-10-2016
Checked in late...received warm welcome and a cookie! The room was great...The bed was huge....I fell asleep and woke up feeling very well rested...complete silence when though the hotel was booked with two big events!
from Germantown, United States
Submitted on 29-10-2016
Had our wedding nearby and used this hotel for our guest block. Staff was amazing, extremely accommodating. They went above and beyond. Hotel and staff are very LGBTQ friendly as well - Our wedding and guests were very welcomed! It was the perfect hotel and space for our wedding.
from Los Altos, United States
Submitted on 30-10-2016
The hotel and its staff generally were just fine, but two bathroom problems caused our lower rating. We discovered over our first night that the toilet was running off and on incessantly and that the bathroom fan sounded loose and like it might implode. The next morning, October 22, Saturday, I reported these issues to the hotel CareLine. When I returned in the early afternoon, both problems still existed. I called the CareLine again, was told an engineer had been to our room to fix the item... Read more
from Connecticut
Submitted on 06-11-2016
We stayed at the Doubletree Andover Ma during at beginning of November 2016. I had pre checked in and we arrived early for Check-in. The girl at the front desk was great and while the selected room was not ready she was able to give us the room right next door. It was located right next to the pool and was better than my original selection. I very much appreciate her taking the time to locate a room for me. The room was large with a king bed and sleeper sofa. There is a large coffee table ... Read more
from Minster, United Kingdom
Submitted on 06-11-2016
Comfortable stay, friendly staff and well priced. Restaurant was decent Bar was nice Only negative was there is no lounge area where you can drink a coffee/tea and talk and there's nowhere to really walk if you want to get out
from Bloomington, Minnesota
Submitted on 09-11-2016
Stayed here for 3 days while on business in this very same area (Schneider Electric). Hotel was excellent. Liked the lounge AND the sports-bar options. Rooms were big enough and staff very helpful. Had an excellent meal in the attached restaurant.
from Mexico City, Mexico
Submitted on 10-11-2016
Very convenient if you are visiting Andover business area. Very good restaurants and bars. Very kind personnel 30' from Boston Logan Airport. Rooms with enough space and good TV screens. Bathroom furniture uptaded and very clean
from Whitman, Massachusetts
Submitted on 15-11-2016
It was a great weekend. Everyone loved the cookies upon arrival! Beds were comfortable! Hotel was very clean. Staff was very nice! Pool was cold so we didn't go in. The lobby is beautiful. The elevator kept getting stuck. Other than that. Great weekend !
from
Submitted on 17-11-2016
The experience at this hotel contributed significantly to the success of this particular trip. I am a serving military member and was acknowledged as such during check-in, a nice little touch. No complaints anywhere.
from Lunenburg, Vermont, United States
Submitted on 19-11-2016
This is a very nice hotel with lots of amenities. Very convenient from I93 or I95. Grand and spacious lobby. The hotel appearance is very pleasing and my room is spacious and well appointed. I thought the price was a bit steep for a Boston suburb hotel, but I suspect that's the going rate for most of the 3 and 4 star hotels in the Andover area. The sports bar was closed for renovations during this trip. The website doesn't mention that and I had planned to dine in the sports bar. There is... Read more
from Amesbury, Massachusetts
Submitted on 21-11-2016
Hotel was really nice, very clean. I was disappointed to not have the restaurant. We had to stand in line for a while to order breakfast from a limited, expensive menu. I was pretty happy with everything else.
from Westchester County, New York
Submitted on 26-11-2016
Rooms were well appointed and recently redone. Service was very good and of course, there are warm cookies! The restaurant was closed the day we arrived but they offered the full menu in the bar (and the chef came out to help serve the meal.) Kathy at the bar made sure glasses were full. Comfortable beds, easy access to the hotel. What more could you ask for?
from Westchester, NY
Submitted on 27-11-2016
This property was previously a Wyndom Hotel. It has been updated and improved by Hilton. Good access to the highway and local amenities. We will definitely stay here again on our next visit to Andover.
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