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Homewood Suites by Hilton Boston/Billerica

Boston, MA, US (BOS)

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Based on 620 reviews
The Homewood Suites by Hilton Boston/Billerica hotel is situated on a picturesque wooded lot in the town of Billerica.
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Homewood Suites by Hilton Boston/Billerica
35 Middlesex Turnpike, Billerica, MA US 01821-3936

In the hotel suites, you can expect:

  • Two televisions with a video player
  • Complimentary high-speed Internet access
  • Fully-equipped kitchen with refrigerator, microwave and coffee maker
  • Two telephones with data ports
  • Iron and ironing board

You`ll also be able to enjoy one of the complimentary Suite Start hot breakfasts every morning, so you can make sure that you get the day off to the right start. In the evenings (Monday through Thursday) at the hotel in Billerica, you`ll be treated to a Welcome Home manager`s reception, which offers complimentary beverages and light snacks. What`s more, you`ll be able to find an eclectic array of local dining options all around this Boston/Billerica hotel. Whether you`re on an extended stay with us or you`re just here for the weekend, you`ll never get hungry!

Additionally, the excellent range of hotel business amenities means that the business guests will always be able to stay on top of their workload.
This hotel business features include:

  • Audio/visual equipment rental
  • Hotel business center
  • Meeting Rooms
  • Fax, printer and photocopying services

Whether you`re looking for temporary housing in the Boston/Billerica area or you`re simply visiting with family, rest assured that you`ll find plenty of leisure activities at this Homewood Suites hotel.
Near this hotel, you`ll find a driving range and a putting green, along with the opportunity for fishing right next door. You`ll also be able to request barbeque grills on the patio and library books to read. On-site amenities at this hotel in Billerica, you`ll get to enjoy the comforts of:
  • Fitness room
  • Swimming pool
  • Local area transportation
  • On-site convenience store
  • Laundry/valet service

You can be sure that the Homewood Suites by Hilton Boston/Billerica hotel has your needs covered.

Amenities Include:

  • Meeting Rooms
  • High Speed Internet
  • Wireless Internet Access
  • Whirlpool
  • Pool Business
  • Business Center
  • Fitness Center

  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 620 reviews
Submitted on 13-05-2016
The hotel and staff are great. The staff are friendly and the hotel rooms are nice. But I do have to say that it is located in a remote area, far from restaurants that are above 1 star. The food served for breakfast and evening social are absolutely horrible...and that's the nicest way I can put it. Seriously inedible stuff that leaves you baffled how it's even placed out for human consumption. Sorry, but that was my experience
from Annapolis, Maryland
Submitted on 17-05-2016
Very nice hotel rooms with many amenities that make traveling easier. The complementary breakfast is a great deal and offers lots of options. The staff is always helpful. I've stayed twice and look forward to returning.
from Wilbraham, Massachusetts
Submitted on 24-05-2016
We enjoyed our stay. The room was beautiful, large, clean and just an overal fantastic suite. There was a nice complimentary breakfast as well. Would recommend highly to all families and anyone needing eat in or suite facilities
from West Lafayette, Indiana
Submitted on 25-05-2016
Nice property for tourists with a location central to Lexington, Concord and Salem. Other Hilton properties (Hampton Inn and Doubletree) are close by, but I chose the Homewood Suites for this trip because we could get a suite for the same number of points (30,000) as needed for a regular room at the Hampton Inn. Morning breakfasts were diverse and plentiful, and service was not a problem even though the property was almost fully occupied while we were there. Homewood Suites cater to busines... Read more
from Billerica, United States
Submitted on 25-05-2016
I will never stay anywhere else. The staff treated me like family - the service was absolutely outstanding, and my stay was extremely pleasant. The room was clean and quiet, and I had NO complaints! Loved it!
Submitted on 27-05-2016
The trip was prompted by some work done to the house and we really didn't want to go into Boston and pay $700 a night. Since, Hilton has been a great brand of late, went with the Homewood Suites. To be fair, the rate was very inexpensive based upon their HHonors promotion. On the other hand, the hotel needs some work. When we checked in, the room (first floor) was practically a sauna because the air conditioner wasn't working. Then, we were switched to another room, which was fine, but really ne... Read more
from New Milford, United States
Submitted on 28-05-2016
Front desk staff very nice and helpful. Suite was exceptionally clean and well set up with large screen TV's in each room. Breakfast was awful! Like a high school cafeteria. No staff on hand. Internet connection spotty at best.
from Philadelphia, PA
Submitted on 30-05-2016
We were looking for a fairly priced hotel for 2 nights on Memorial Day weekend with easy access to highways, Boston, Newton and Waltham. Boston is a very expensive area - happily, we stayed here. Our suite on the 3rd floor was immaculate, the bed was comfortable, and the air conditioning worked fine. Front desk staff were very helpful. We found quite a few restaurants to eat at within 3 miles, plus a Wegmans supermarket (if you are not familiar with this chain, Wegmans has a lot of prepared ... Read more
from Fredericton, Canada
Submitted on 31-05-2016
Room was very comfortable, separate sitting area with doors that closed off the sleeping area was very nice if you wanted to stay up late or get up early & not disturb fellow traveler. Only complaint was that the air conditioning was very noisy(we needed it as it was 97 outside) & woke us up a few times during the night. Free WIFI if HHonours member.
from Columbia, MD, United States
Submitted on 05-06-2016
The evening social is a hit! I love that after a busy, exhausting day of work, you come back to a hot meal with salad, revolving main menu and bear and wine. Hot, out of the oven chocolate cookies wouldn't hurt, either!
from Burlington, Massachusetts
Submitted on 12-06-2016
Do not count on 1. The cable tv working 2. Maid service 3. The manager being on site. This was our third stay here and will be our last. There are too many other options in the area to suffer thru another stay at this hotel. Very disappointed.
from Boston/Billerica, United States
Submitted on 13-06-2016
Hotel was immaculately clean. Staff were very friendly and helpful. Everything very smooth and efficient. Rooms was spacious with a seperate kitchenette and living area. Only small downside is that the bathroom was a bit dated though very clean and perfectly functional.
from Mohawk Nation of Akwesasne, Canada
Submitted on 19-06-2016
The property seemed under maintained And the other guests were out of control There was no personal to keep the halls Under control and the snacks were very over priced and the bathroom could be up dated
Submitted on 19-06-2016
Found the hotel front desk staff to be very friendly. The rooms were clean and spacious like a mini suite. Online checkin made it very convenient for us since we didn't get there till late. The hotel offers breakfast however they do not offer any gluten-free options.
from New York City, New York
Submitted on 21-06-2016
The property was nice, however it was just to far out from everything, and the hotel van only takes you 5 miles. I thought that was the most ridiculous thing I have ever heard. Did not drive, had to use Uber.
from New Jersey
Submitted on 30-06-2016
We were on our way to Maine and booked a suite with two separate rooms for an overnight stay. The hotel called us one day earlier that the suite had some water damage so they replaced our suite with two different rooms at no extra charge. The rooms were clean and had good amenities. The breakfast area was very nice, unlike the run-of-the-mill places in other hotels. Overall very good overnight stay.
from RI, United States
Submitted on 30-06-2016
The stay was nice. Beds and overall room was very clean and bed was very comfortable for my likes. Lobby and breakfast was very clean and breakfast staff was very available for support if needed Overall, met my needs and was very comfortable.
from Mesa
Submitted on 30-06-2016
Room had drywall issues. They replaced air handler in wall and didn't finish drywall. Inside of the building is average looking. Outside of the building has a very nice appearance. Breakfast was just average powdered eggs and processed cheese. Breakfast closes promptly on time with constant reminders from staff. Better get what you need in the next five minutes. Not too professional. Never had any other hotel do this for breakfast. Sense of being rushed to eat their average breakfast. Didn't wan... Read more
Submitted on 01-07-2016
Homewood Suites at this location is a perfect place to be with your family for any event. The hotel is extremely clean and spacious. The suites can accomodate a family of 4 easily. The concierge is all about your satisfaction, which is guarantied by the management.
Submitted on 02-07-2016
We had a great experience from start to finish. We asked for an early: no problem. Asked for a room near my sister (who checked in a few days prior): no problem. My two-yr old desperately wanted me to buy him gummy bears: the front desk staff offered him a banana and apple (for free) and made them sound like the greatest foods ever. A staff by the name of Jose was so kind! He even chatted with us during his lunch break. He was sure to tell us to let him know if we needed anything. The rooms were... Read more
from New Haven, Connecticut
Submitted on 02-07-2016
This hotel's customer service was disappointing. Initially booked through an online hotel broker; upon learning there was an exorbitant fee for pets (of which caught us off-guard), the attitude from the front staff was curt, rude, and outright dismissive. Even the supervisor was unsympathetic and unyielding. We inquiries about canceling outright and going elsewhere, to which was met with the retort of the cancellation couldn't be honored. Presentation of service was unprofessional and not cu... Read more
from Tallahassee, Florida
Submitted on 03-07-2016
I have been staying at this hotel several times a year over the last 10 years and always had a great experience. This time, I am not sure if there is new staff or management, but it's gone way downhill. Over the course of a week, housekeeping did not come to our room 3 times, never once replaced the shampoo or conditioner and twice we had to call the front desk for toilet paper because we had none. Breakfast time was crazy! I don't know if they just couldn't accommodate the amount of people, or ... Read more
from Bend, United States
Submitted on 06-07-2016
Great service, nice hotel. No restaurant or store of any kind in reasonable walking distance. Hotel does have complimentary shuttle until early evening. Location is very quiet. Pretty area. Conference room(s) well set up and convenient. Very cold but the staff did work to improve. Breakfasts very basic without many healthy options. Complementary evening fare only tried once but was very good. Recommend this place if you have your own transportation.
from Westerville, Ohio
Submitted on 07-07-2016
This Homewood Suites is located in quite woods of Massachusetts. The staff is helpful and friendly and keep the hotel fresh and clean. The suites are nice size that would greet a family of 4. Breakfast was fresh and nice variety.
from New York, United States
Submitted on 08-07-2016
First of all I would like to say that this hotel is very comfortable. The property looks new. However, the customer service is very poor. The front agent that check us in was very unprofessional, she didn't explain none of the services that the hotel offers. She was very rude with me and my uncle who was also checking in at that moment. We were using the grilled that they have outside and it run out of propane. we went to asked her for a refill and she said that we have to wait until Monday. Re... Read more
from Apex, United States
Submitted on 08-07-2016
The staff at this hotel was nice and friendly and the breakfast was good on the positive side. On the negative side, the facility was spider-infested, damaged, did not have a KJV Bible. The site needs more work from a maintenance, cleanliness, and comfort perspective.
from Bradenton, Florida
Submitted on 09-07-2016
Spent 3 nights. Never could get to use the free breakfast because no where enough seating to handle. Added expensive every morning not counted on. Housekeeper could not speak any English so very difficult to explain that toilet was not working properly. Called front desk to explain and they sent someone up immediately to fix but he could hardly speak or understand. Made repairs but toilet kept running the rest of the stay. One day they didn't put any of the cups or glasses in dishwasher and cle... Read more
from Louisville KY, United States
Submitted on 10-07-2016
Excellent hotel, whether it be for business or leisure. We stayed here for business and were not disappointed. the staff was attentive and accommodating, and the social hours were very good. I would stay here again if on business or visiting the area for leisure.
from Westmont, New Jersey
Submitted on 11-07-2016
Room great. Had 1 king br plus room with sofa bed, clean, comfortable. Have to walk through bed room to get to bath room (matters if adults want privacy from children sleeping on sofa bed). Plain breakfast, like the half round egg "omelate" w cheese filling, pretty disgusting if u like eggs but not the (processed?) Gooey cheese filling. I like Embassy Suites often better, usually meal cooked to order (like omelate w vegetables, and sometimes u can find one w bathroom accessible without having t... Read more
Submitted on 12-07-2016
This hotel was delight to stay at. Courteous staff, very clean rooms, housekeeping is very efficient and professional, meals were above average (breakfast had waffles, yogurt, bagels, eggs, sausage, and much more to choose from. The coffee was delicious. The room was spacious and decorated nicely. The kitchenette was clean and elegant. The fridge had an ice maker. My car battery died and the front desk sent someone out within 5 minutes to jump my car even though I had already checked out. I thin... Read more
from Williamstown, Vermont
Submitted on 13-07-2016
After dropping older child off at Boston, we stayed at this hotel with our younger child. We went to Natick Mall after our stay which wasn't too far away. The hotel exceeded our expectations and would definitely stay here again if in the area.
Submitted on 16-07-2016
1. Comforter on King bed WAY too small - barely comes to edges of bed. 2. Breakfast is ridiculous. Two days in a row I tried to eat only to find there was basically nothing left aside from carbs, and this was 30 minutes before breakfast was supposed to be over. I'd rather find a McDonalds and eat there.
from Portland, Maine
Submitted on 19-07-2016
Great hotel. We used the pool, hot tub, digital check in. Bed was super comfy. Only complaint was the breakfast. Spongy waffles. Rubbery eggs. Coffee was empty when we arrived. We would stay here again if in the area but would use the kitchen in our suite to make our own breakfast.
from Lakewood, Ohio
Submitted on 20-07-2016
You cannot beat the value on this hotel in the northern Boston area, except if you really need to stay in the city or south of Boston. We did not take advantage on the free dinner so I cannot comment on that.
from Boynton Beach, Florida
Submitted on 22-07-2016
Quiet area but hotel is near major shopping mall, movie theatre, and great supermarket(Wegmans). It is also about two miles from highways. The suite had a full kitchen. The staff was cordial and the breakfast was ok. There was also a happy hour with free wine and beer.
from Danbury, CT, United States
Submitted on 22-07-2016
I had a 2-double bed suite. All was well. I used little amenity because it was a business trip, but had a good experience. All was tidy. Only comment is that the range has only two cooking surfaces, so if a chef is in the group to cook there needs to be prepared.
from Phoenix, Arizona
Submitted on 25-07-2016
Wonderful place to stay. Started our east coast cost from Arizona in Boston. We stayed at many hotels and this seemed to the best and breakfast off the charts. Wish the pool stayed open past 10pm
from Ashburn, United States
Submitted on 25-07-2016
Although I've been comfortable in the rooms, so far the two rooms I've stayed in on two different trips had a large gap between the door and the door frame. I find it odd that it's not a good seal. The happy hour/dinner isn't much to write home about and staff aren't able to keep up with replenishing quick enough when it's busy.
Submitted on 26-07-2016
as always good clean well situated hotel - about a 20 minute trip to downtown Boston a straight run - comfortable rooms - great breakfasts - coffee and tea 24/7 - super friendly staff always willing to help - quiet and relaxing - nice facilities
from West Columbia, South Carolina
Submitted on 26-07-2016
Oh my wow! We were greeted in a very friendly manner. We had some questions about taking the train into town so the desk clerk gave us a bunch of hand outs on train times and fares! We stayed here for 2 nights and we were spoiled in the comfort of this hotel. Our suite was very clean and spacious. Our bed was comfortable and the towels were soft. This was a very pleasing stay! And I recommend this place to anyone! The breakfast was an added treat every morning as well. Lots to choose fr... Read more
from Shermans Dale, Pennsylvania
Submitted on 28-07-2016
I loved the size of the room. It was tidy and clean. Plenty of drawers for me to get all of the families clothes out of our suitcases. Would definitely recommend this hotel and stay again. We all loved the pool and hot tub.
from Tecumseh, Canada
Submitted on 29-07-2016
Very friendly hotel staff. We were not there for the evening socials do I can't say how they were but breakfast was excellent. We stayed here for a cheaper hotel than in Boston as we were there to see the Red Sox play. It was a bit out of the way but well worth the price.
Submitted on 29-07-2016
The room was clean and large, one bedroom king suite. The staff was attentive and very nice to our needs. Great meals which changed each day for breakfast every day, and also snacks with wine and beer in the evenings (weekdays). Even the hotel manager came around out tables to see if everything was ok. All in all a very pleasurable stay. Only on exception had to use a towel to keep from slipping in the tub, they are not flat but very curved, so be carefull. They need rubber mats to preven... Read more
from La Palma ca
Submitted on 30-07-2016
If I come to this area again I will definitely stay in this place ,even my family were so comfortable .even the food in the evening or in the morning it's fresh and clean . Overall I like all homewood suites i stayed in homewood suites for last three days near Boston ,near Yale ct ,Newport Rhode Island
Submitted on 30-07-2016
We chose this hotel from past experience with Homewood Suites. We love the separate bedroom. The sofabed was even pretty comfortable. Breakfast was a little let down from what we have had at other Homewood Suites, but it was adequate. The bathroom is part of the main bedroom - that is a drawback, but it worked out. Only an indoor pool and hot tub, but it was nice. Wish there were chairs somewhere on each floor to sit outside of the rooms, but going to the lobby was fine. There was a snac... Read more
from Danbury, Connecticut
Submitted on 31-07-2016
This is primarily a hotel for traveling Business people. Yet the hotel was perfectly suitable for my family of 5. Pool & Jacuzzi were great, They offer gas grills outside so that you can grill your own food. The hallways on the first floor were a bit unusual to me, a lot of sharp lefts & rights, but no complaints whatsoever about our stay.
from Erie, Pennsylvania
Submitted on 31-07-2016
The hotel was very nice and clean. Breakfast was good. The only thing that held me back from an excellent rating, was the pool water did not seem very clean looking. Everything else was great. The front desk informed us we were not allowed to use our AAA discount because their were to many use that night, which I don't agree with at all.
from New York City, New York
Submitted on 01-08-2016
A short, one-night trip to the Boston area, for a quick weekend visit. Needed a convenient and comfortable place to sleep and not much else as we usually don‚??t spend too much time in the hotels we go to ~ and don‚??t ask why‚?¶ Billerica‚?¶ strange name ~ cough medication..?? Located in a very beautiful part of New England, just a short, 20 minute drive NW of Boston. There are many lakes nearby in that area, but they chose to build this in a spot that has nothing like that to offer. It s... Read more
from Bayside, New York
Submitted on 05-08-2016
Clean and great staff. Very accommodating. We stay here every year for business and are always happy. They give us whatever we need for our entire group. They've even opened up the kitchen earlier for us for breakfast. We have a large group and they are always organized and courteous. We will be back again.
Submitted on 06-08-2016
Clean and comfortable (and I am super picky!) , excellent, helpful staff. Great value. I really loved having a kitchen. Eating out for four days would have been expensive and not what I prefer anyway. There is no oven, so I couldn't make the pizza I brought, but the range top and microwave were enough for decent, hot dinners. The breakfast LOOKED great, but I found it inedible. How oatmeal, eggs, and ham can end up yucky, I can't explain, but it was! Coffee so bad! I would recommend sticking to... Read more
from Rochester, New York
Submitted on 07-08-2016
We came to Boston for an appt at MGH and a wedding. Homewood Suites in Billerica was reasonably priced AND conveniently located near a Wegmans grocery store. Being from Rochester, NY, I loved that! The front desk clerks were extremely nice and accommodating. My room was fantastic and very clean. We had a pleasant stay. Best thing overall is that it cost us about $250 for 2 nights as Hilton Honors members. Very reasonable. I would definitely bring my family to stay here in the future.
from Philadelphia, Pennsylvania
Submitted on 09-08-2016
Our family (2 adults and 4 school-age kids) spent one night in this hotel on our way from northern New England to our home in the Mid-Atlantic. We stayed in a 2 bedroom/2 bathroom suite. Two reasons for the "excellent" recommendation: our room was at the end of the hall (so a little less concern on our part of the kids making noise) and the fact that bedroom #2 had two double beds (so we did not need to use the sleeper sofa). Easy access to Rt 3 and 95.
from Washington DC, District of Columbia
Submitted on 09-08-2016
Room not ready with a late check-in. Food not replenish soon and you have to wait to eat your breakfast. Insufficient staffing especially in the breakfast area. No plates to use, no coffee at one point.
from Williamstown, United States
Submitted on 09-08-2016
The hotel staff, in particular, the manager Jerri Vezina, couldn't do enough to make my daughter's stay wonderful. According to my daughter, Homewood Suites in Billerica has the most comfortable beds. Pool and hot tub were great.
Submitted on 16-08-2016
Suite style accommodation includes a kitchenette with two burners, 3/4 size refrigerator-freezer, dishwasher and coffee maker. staff was very helpful and friendly. Pool, free breakfast and happy hour snacks with 24/7 coffee in the lobby. free wifi too.
from Saint Louis, Missouri
Submitted on 16-08-2016
Stayed here for 6 nights in a 2 BR, 2BA suite. Room overall was clean. We did have to kill a couple of spiders during our stay that were in the master suite and bathroom area. I reported this at checkout. The only other issue we had was that housekeeping wasn't replacing towels that were dirty. I had to go to the front desk and request them when housekeeping had left us with none. The guy at the front desk was helpful and gave me what I needed. Breakfast was decent and typical for this chain ... Read more
Submitted on 05-09-2016
Extremely friendly and accommodating staff, clean hotel, would definitely stay again! Nice pool and hot tub; delicious free breakfast; easy checkout. Exceeded our expectations. We had a very relaxing stay.
from Boston-Billerica/Bedford/Burlington, United States
Submitted on 05-09-2016
Staff was great. Helped anytime we asked. Bathroom was not clean. Rust in multiple areas and poor installation of shower curtain caused water to get outside shower. Air conditioner was very loud (wake you from a deep sleep when kicking on). The internet connection only worked in kitchen area, not in bedroom.
from New Hyde Park, New York
Submitted on 06-09-2016
We stayed at this awesome hotel this past weekend. Our family consisted of 11 people (ages 3-76). We booked 3 rooms for the Labor Day weekend. Pros: 1. Spacious hotel - this is one of the most spacious hotels I've ever had. For just $119/night we got a suite which has a master bedroom with King bed and a side room with a sofa bed. Both rooms had TVs. The side room also has a refrigerator, gas stove and microwave oven. 2. Gracious staff - the staff in every wing of the hotel treat guests as if ... Read more
from Yorktown Heights, New York
Submitted on 07-09-2016
We arrived to the hotel lady who checked us in was very nice and friendly. The room was not clean no sheets for sofa bed no toilet paper. The staff did not feel it was a big deal and shrugged off that there were hairs in bathtub
from Alexandria, United States
Submitted on 07-09-2016
When we checked in there was only one (1) roll of toilet paper and no extra one. The next day when the room was serviced the toilet paper was not replenished. We had to ask the maid in the hallway for a toilet paper roll and she did not understand a word of English. Our room did not get serviced on 09/04/2016. We had to go to the desk and request towels, toiletries, and toilet paper late at night. The complimentary breakfast declined in quality considerably from the last time we stayed at Homewo... Read more
from Brooklyn, New York
Submitted on 08-09-2016
Rooms were nice and clean. Staff were friendly and gave great suggestions on where to go for supplies. Breakfast was good. Only suggest that you get there as soon as it starts so that you have more options. 10minute drive to Burlington Mall and 30 minutes from Boston. Great stay and was quiet the entire time.
from Toronto, Ontario
Submitted on 13-09-2016
Front Desk was friendly and Check - In was quick. Rooms were laid out well, and were clean but furniture and appliances were dated. The entire property looked like it USED to be a wonderful place. Things have not been kept up. Breakfast was average, but free. Free Parking was nice. Overall a good experience, and worth what we paid. Not as nice as most Homewood Suites.
from Halifax, Canada
Submitted on 13-09-2016
Very nice hotel, friendly staff and a good complimentary breakfast. Rooms are spacious and comfortable. If you areally traveling with your pet, we had our dog, they are very accommodating and pet friendly Would definitely stay here again when in the area. Lots of great restaurants nearby, within 10 minutes.
from Montreal, Canada
Submitted on 13-09-2016
A great place to stay with our large family (6 adults) all in one suite. Comfortable room & beds. Excellent free breakfast from 7 - 10 am. Close to Boston & outlet shopping. Highly recommended and good value for your money.
from boston, United States
Submitted on 14-09-2016
Great experience, Great food, clean rooms, friendly staff.Great location for my needs. Family get together told everyone what a great clean,place to stay.Wife was very please with the place. We did not cook but, if we did every thing we needed was there
from Annapolis, United States
Submitted on 17-09-2016
The staff is very friendly, especially the breakfast staff. The rooms are usually clean, but the appliances are old and I've come across multiple suites with bathrooms that really need some work done. Beds aren't the most comfortable, the pillows are really bad. The fitness center is an absolute joke, barely useable, small, poor ventilation, broken down equipment. Try going across the street to the Double Tree and ask to use their gym, if you're a rewards member they might let you.
from Newport, United States
Submitted on 18-09-2016
The Price was excellent and the hotel was wonderful, we enjoyed the time we spent and were able to enjoy the pool, and our room. We were able to get a late checkout and sleep in before our scheduled event
from Newington, Connecticut
Submitted on 19-09-2016
Comfortable rooms; great full kitchen with all the fixins'; free breakfast and Mon-Thurs social hours - - this place has everything. It was my wife's birthday and got a knock on the door and gave her a nice card, soda and home made cookies. You won't be disappointed - - you're at home
from Raleigh, NC
Submitted on 21-09-2016
I am staying here for a 4 day conference in the hotel. Customer service is almost nonexistent here. As a guest, I have had to argue for everything including my reservation. I have had to wait in line while I watched the staff argue with other guests. (Confrontation is not relaxing!) I have discussed this with the property manager, yet have seen almost no improvement. The staff, primarily the front desk staff, is antagonistic and not helpful. For example, my group asked for a shuttle ride on nigh... Read more
from Eastham, United States
Submitted on 04-10-2016
We have stayed at this hotel 6 times in a year our son is in the service stationed near by owns a home down the street so we come for birthdays of our grandchildren. We have always had a wonderfully clean suite and the staff is very friendly. My only complaint would be that the pool is always very cold for a heated pool and the wifi doesn't work as well to connect. But we always have a great stay and is super easy to visit family.
from New York City, New York
Submitted on 07-10-2016
A really nice hotel. Great quiet location set back from the roads. Very nice front desk staff. Comfortable and spacious suites. nice mattress, lots of outlets. And a managers reception on Tues - Thur evenings. Price was reasonable as compared to other area hotels. Not too far from highway 3, and several restaurants nearby, one within walking distance.
from Chatham, Massachusetts
Submitted on 10-10-2016
Hotel is in a convenient and pretty setting set back from road. Dining area off lobby comfortable with nice seating. Rooms are comfortable with nice kitchette area with full size refrigerator. Indoor pool as well as nice outdoor patio area.
from Worcester, Massachusetts
Submitted on 11-10-2016
First, the desk receptionist could not understand that I needed to change the credit card for my reservation, which was made by my daughter. When I asked to put my room in my name, she had issues with it...seems pretty straightforward and I have done it many times before. The room was my biggest complaint. Here are the problems I found: 1. leftover roll of toilet paper from the previous guest. Every hotel I have entered always replaces them. It's a hygiene thing. 2. Hair found in the ext... Read more
from Southwick, Massachusetts
Submitted on 12-10-2016
We stayed for two nights in October. The room was nice and large in size. Our room was on the third floor right next to the elevator but we didn't hear any noises. I am a Hilton Honors Member so I took advantage of the check in online the night before and I chose my room. When I arrived at the hotel at 2pm I went to the desk and explained all of that. I asked if by any chance the room I had chosen was ready. The very rude clerk didn't even look at the computer to see. She just responded that... Read more
from MONTREAL, Canada
Submitted on 12-10-2016
Had a wonderful time the weather could of been better. The hotel property and service were great. The room was very well clean and comfortable. One thing needs to be upgraded is the sofa bed. The mattress was very thin and not comfortable for an adult but for a small child it is not so bad.
from Birmingham, Alabama
Submitted on 14-10-2016
We recently stayed here while on our vacation to New England. Homewood Suites is our preferred hotel when visiting a city for multiple nights and we were not disappointed. Plenty of room to spread out and relax, very quiet hotel in a business park area. The only issues/problems was that after out sightseeing one day, we returned in the evening to find out room had not been cleaned for the day but after one call to the front desk, housekeeping took care of the problem. The breakfast had great var... Read more
Submitted on 15-10-2016
Over all everything was good. Room was clean. Pool was warm. The breakfast was typical what you would expect. There were no problems with using the Internet. Front desk staff were helpful. We were there for 4 days and would definitely go back. If I had any suggestions it would be the halls seemed dark a little more lighting there would be nice.
from Richmond
Submitted on 16-10-2016
Staff was friendly, only issue I had with the room was the ceiling fan had dust and fuzz hanging from it and the tub had brown crud on it under the overflow cover. The complementary breakfast was just ok nothing special.
Submitted on 17-10-2016
There were no issues with anything! The room was clean, they had good hot breakfast, the staff was very friendly and even went to get more coffee at breakfast when the machine was out for me! We would definitely stay in this hotel again!
from Shokan, New York
Submitted on 17-10-2016
we spent the weekend here in a suite, the suite was spacious, comfy beds, the staff were all awesome, great friendly service. I would most definitely stay there again. we have no complaints, the rooms were clean, we didn't hear any other guests, no disturbances
from Hedensted, Denmark
Submitted on 18-10-2016
A family of 4 stayed her for 4 nights, Nice large suites with plenty of room for the 4 of use Used the hotel as a base for visiting Boston, Gillete stadium and the small city's along the coast. Friendly and helpful staff. good value for the money
Submitted on 18-10-2016
Had a great stay here again for the 2nd time. The hotel staff is friendly and courteous. The hotel itself was very clean. We enjoyed the pool and hot tub as well as the complimentary breakfast. The location is not bad (It's about 25 mins from Boston) and considering the price we paid for it in Oct, it was well worth the price. I would recommend staying here.
from New Jersey, United States
Submitted on 18-10-2016
We traveled to Lexington, MA with our 3.5 year old son to visit family and love to be able to stay in an affordable suite so that he can go to bed at his normal bed time and we don't have to turn all the lights off and pretend to be sleeping. Everything about the hotel was terrific. The staff was very friendly, the room was great and even the breakfast was great. I would definitely recommend this hotel to others.
Submitted on 19-10-2016
Stayed here for 3 nights whilst visiting Boston for shopping. The hotel is set in beautiful countryside with trees surrounding the hotel. It is just behind the Hampton suites and opposite the Doubletree. Check in was smooth and easy and a very polite young man welcomed us and also had regular conversation with us throughout our stay. Checkout was also easy however the lady wasn't so polite and didn't even ask us if we enjoyed our stay. We had a one bedroom suite which was huge, 2 double beds w... Read more
from Sharon, United States
Submitted on 24-10-2016
Highly recommend this hotel. We stay here often. The location is convenient to shopping, dining and getting to anything in the Boston area. The staff is great, the rooms are nice and clean and very comfortable.
from Toronto, Canada
Submitted on 26-10-2016
Terrible experience with the black lady at the lobby, who pretended she did understand what I was asking or requesting. Incompetent person who besides the fact she did not put effort to understand my requests, she needed to call her Manager to find the answer. At one point, she asked me to go to her Manager's office to get my answers. I said, I am here the customer, he needs to come right here. Gold members, you need to have extreme patience with this lady.
from East Hartford, Connecticut
Submitted on 01-11-2016
Our family really enjoyed our stay,Great customer service,Gladys at the front desk made us feel like home.Breakfast staff very attentive.Overall cleanliness,service and location were excellent.We definitely recommend this hotel !
from Hunter Valley, NSW
Submitted on 03-11-2016
We spent the best part of a week here recently as we wanted somewhere a short drive from Boston with easy, free parking but close enough to get to the city attractions as well as places further afield. This area housed three Hilton properties in close proximity to one another. We selected the Homewood for the convenience of a kitchen. Breakfast was quite acceptable however we chose to just have something light in the room as breakfast finished at 9am & we are late night owls. It's always good to... Read more
from maine
Submitted on 08-11-2016
Booked this as we were doing a fun weekend with the grandkids. The location was great, short drive to Boston, lots of restaurants and the mall just a short distance away. The rooms were great with a pull out couch in the living room, kitchen and eating area. The breakfast that is complimentary was one of the best I have had, eggs and ham one morning and French toast and sausage another. All the other breakfast things, waffles, yogurt, muffins, toast , bagels, cereal, etc. the 24 hour coffee ... Read more
from New York
Submitted on 12-11-2016
Homewood suites by Hilton gives a lot for you dollar. It is run by Hilton and the size and character of your rooms is good quality The complementary breakfast is adequate and hot. The staff was courteous although I did find one or two but could not speak English . it's the one we stayed at in Billerica Massachusetts is any example of all the rest that is my choice to place to stay
from No. Arlington
Submitted on 13-11-2016
This is my 2nd time here. It's not too far from downtown Boston without being inside of all the major city life. Plus you get a suite (2 separate rooms) with full kitchen. They also serve a good breakfast in the morning, have a small gym, and an indoor pool with small hot tub.
from Cornwall, New York
Submitted on 19-11-2016
My family and I travelled to Boston for my dad's birthday and reserved 2 rooms. One room wasn't ready when I arrived but it was soon after. The front desk young lady was so sweet and accommodating. She was able to give myou family and rooms across from each other. I wasn't told about the evening social. The mall was just a 5 minutes ride away. I wanted to take the jitney but it was too long of a wait. All in all I had a nice time and we will be back soon.
from Baton Rouge, Louisiana
Submitted on 20-11-2016
If traveling with family the extra room, breakfast, & dinner service are ok for the price. If alone I'd reccomend staying across the street at Doubletree. The wifi is ok, but won't work if the bedroom door is closed or ceiling fan is on.
from Orleans, United States
Submitted on 02-12-2016
We love staying here. The staff is great! The facilities are clean, spacious, and pleasant. We often stay over holiday periods and are always asked to forgo room cleaning over the big holidays... Christmas, Thanksgiving, etc. Since the maids are not being paid to take the holiday off, I RESENT being asked to forgo room cleaning. It is presented as a courtesy to the staff, "to give them time with their families"..... when actually these hardworking individuals are losing a day's pay. I wou... Read more
from Centerville, Ohio
Submitted on 04-12-2016
Excellent suite, everything you need for a stay. May be too much if you are only staying overnight. Plenty of dining options close by if you choose to go out. Overall excellent location and experience!