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Homewood Suites Boston/Andover

Boston, MA, US (BOS)

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Based on 359 reviews
Homewood Suites Hotel is an all-suite hotel, offering all the comforts of home, with thoughtful amenities that make extended stays enjoyable.
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Homewood Suites Boston/Andover
4 Riverside Drive, Andover, MA US 01810

Just North of Boston, situated along the Merrimack River, is the picturesque community of Andover. Here you`ll find the Homewood Suites Hotel, nestled on a quiet, wooded land in this picturesque community. If you are looking for a great place to stay away from the hustle and bustle of city, yet close enough to take it all in, then look no further. Downtown Boston is a short 30 minute drive away where you can take in a Red Sox game or visit one of the cities` many cultural and historical attractions. The historic cities of Lexington, Concord, and Salem are also a short drive away, as are many corporations and office parks. Furthermore, the town of Andover itself offers much to do, including golfing, hiking, skiing or canoeing, making it an ideal choice for leisure and business travelers alike.

Homewood Suites offers more than your traditional hotel room. When you stay here, you will enjoy spacious upscale suites that are ideal for extended stays or for families that require a little extra room. Choose from studios, one and two bedroom suites, all exceptionally roomy and well-appointed.

    Fully-equipped kitchens (in all units), include:
  • Full-size refrigerator
  • Two-burner stove
  • Microwave
  • Dishwasher

You can save money and prepare meals in the privacy of your own suite. There is also a dining area, and work space where you can stay productive during your stay.

    Other room amenities include:
  • High-Speed Wireless Internet access
  • 2 Flat Screen TVs with Cable and Pay Movies
  • DVD Player
  • Two telephones with Data Ports and Voice mail
  • Iron and Ironing Board
  • Hair Dryer

At Homewood Suites Andover, it is the hotel`s mission to ensure your stay is convenient, comfortable and enjoyable. Taking into consideration all the things a guest may need during their stay, the hotel offers an extensive selection of services and amenities. Each day guests receive FREE hot breakfast buffet, In the evenings, Monday through Thursday, guests are treated to a welcome reception which features a light meal. There is a spacious outdoor pool, an inviting and popular feature during the Summer months. Guests can swim some laps or relax and unwind in the hot tub. Knowing business may bring guests to the area, the hotel offers a comprehensive selection of business services from copying to faxing and more.

    Other hotel amenities include:
  • Internet Access Throughout the Hotel
  • On-site Convenience Store
  • Meeting Space
  • BBQ Grills
  • FREE Parking
  • Fitness Center
  • Basketball

  • 24-Hour Front Desk
  • AAA Approved
  • All Suite Hotel
  • Audio/Visual Equipment
  • Basketball Court
  • Business Center
  • Children's Program
  • Coin Operated Laundry
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Continental Breakfast
  • Fitness Facility
  • Free Breakfast
  • Laundry Services/Laundry Facility
  • Library / Video Library
  • Luggage Storage
  • Multilingual Staff
  • On-Site Convenience Store
  • Pet-Friendly (+)
  • Safe Deposit at Front Desk
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 359 reviews
from Centennial, Colorado
Submitted on 16-05-2016
This is a nice hotel, stayed here for a business trip. Nice comfortable rooms. Used the gym it was clean with good quality equipment. Enjoyed the happy hour. They also offer breakfast. The staff was friendly.
from Bangor, Maine
Submitted on 17-05-2016
Make you feel at home at the front desk, rooms very clean and comfortable. The breakfast is great and the breakfast attendant is the friendliest person I've ever met. Parking is a bit of a challenge at times but it is a great location close to 93 north or south, easy to Boston, Manchester, Salem, NH, etc.
from Saco, Maine
Submitted on 17-05-2016
Really love coming here. Very Quiet and clean. Staff is very helpful. The Manager Paul is very nice and greets everyone with a smile and has great conversations. By far the best hotel in the area!!!! Breakfast and dinner social are plentiful. Very family friendly and never crowded. Feels like home! :) Asha
from Singapore, Singapore
Submitted on 22-05-2016
Stayed here for 5D4N. It is a nice and quiet hotel. The front desk staff was very friendly and approachable. Room is quite spacious, clean and equipped with the necessary amenities (heater, hair dryer, kettle etc). Internet speed is acceptable too - no issues with it for that 5 days. Although the breakfast selection is not extensive, the breakfast lady was soooo friendly and chirpy! Instantly made your day brighter! Wouldn't mind staying here again!
from Halifax, Massachusetts
Submitted on 23-05-2016
Homesuites was clean and had great amenities. Staff was wonderful especially the morning dining room staff. Location is good. Close to restaurants without being in a traffic area. Traveling as a woman alone can be unsettling but felt safe and sound.
from Brooklyn, New York
Submitted on 30-05-2016
I hate to give a hotel such a bad review but there were so many things wrong with a simple two night stay. Before I begin to list the problems, I would like to say that the staff, each and everyone that tried to help me were wonderful! Check in was quick and our suite looked and smelled great. That's where all the good ended. On our way out to visit family we went to check out the pool and it was closed. Not even the staff member knew that the pool was closed. We were out for the rest of the d... Read more
from Gloucester, Massachusetts
Submitted on 31-05-2016
I stayed here on a Saturday to attend an event in the area with my 11 year daughter. The place was impeccable in regard to cleanliness in our room and the facility in general. The staff was super friendly, from the front desk to the breakfast staff. The breakfast self-serve buffet had a wide variety of food, tasty and easy. The young woman was happy to help my daughter make her own waffle. Plenty of room in the suite, full fridge and apartment-like living. Had an opportunity to interact with the... Read more
from Inglewood, United States
Submitted on 02-06-2016
I rate this hotel excellent all around, I had an enjoyable stay. The room was very comfortable and the bed was so much more comfortable then other hotels that I have stayed. I had the best sleep ever!!
from Merrimack, New Hampshire
Submitted on 08-06-2016
My husband and I were in the area for a golf tournament and stayed at this hotel for a night. The room we were given was on the first floor. As soon as I entered the room, it smelled of cigarette smoke. There was also a burn mark on the carpet. I have stayed at several Homewood Suites and this was a well used room in need of updating. It appeared to be clean but dated. When we went to use the sink in the bathroom the water backed up and drained very slowly. The next morning when I took a shower,... Read more
Submitted on 08-06-2016
A few glitches with TV and bedding were taken care of. Staff is very nice. Breakfast every morning was a highlight, largely because of the enthusiasm of the Hostess/Cook (Seri?). Our room was comfortable, although the air conditioning unit was noisy and tended to over-cool.
from Phoenix, United States
Submitted on 08-06-2016
Spent 49 consecutive nights. Very friendly and accommodating staff that would address any needs immediately. Very modern, clean hotel. Great location, away from noisy streets and highways, yet convenient. Would stay there again, highly recommend.
from Palm bay
Submitted on 09-06-2016
Morning dining room staff made us feel very welcome! Hotel well maintained when housekeeping shows up to clean up. Pool not open for season as advertised(don't wait till Friday before holiday to open pool knowing guests would like to start swimming that weekend.)
from Boca Raton
Submitted on 14-06-2016
we tried several Hilton hotels during a 36 day road trip this past fall and liked everyone we stayed at - Homewood Suites, Hilton2Suites etc - we used to use Best Western but will try and use Hilton hotels from now on. We recently stayed at Homewood Suites in Andover, Mass and was very happy with our stay there - only complaint was the road to get there - it needs repaving
from Greenwich, Connecticut
Submitted on 20-06-2016
Positives. A breakfast buffet better than most. Polite staff. Negatives. Staff unable or unwilling to help when we notified them of issues with the stay. Notable a smoky room, specifically the linens and they provided no issue resolution.
from Minnesota
Submitted on 22-06-2016
We recently stayed here twice in a week's time, upon arriving and leaving from Boston's airport. While I agree the staff were professional, our rooms reeked of cigarette smoke and some failed attempt at covering the scent. (urinal cake, maybe?). The first night, we noticed a prior guest had covered the smoke detector with a shower cap. There was coffee in the room, but no coffee maker. The hotel front doors had a handicapped access opener, but it didn't work. There was a tiny pool, but it w... Read more
from Sacramento, California
Submitted on 23-06-2016
Arrived very late at night to the hotel. Surprised to find other guests checking out at the late hour. Checked in quickly. Hotel is located in a business park surrounded by a residential area close to the highway exit. Very quiet at hotel until morning when you can hear every footstep above and in the hallway. We were given the room right next to the elevator likely because room was booked on Priceline. Free parking. Room was adequate size including a king size bed and a separate sofa with pul... Read more
from McLean, United States
Submitted on 27-06-2016
This hotel was clean and comfortable. The staff was very accommodating. Highly recommend this one! I was surprised at all the extra benefits of a kitchen are inclusive of refrigerator, separate outside room, etc. Would have enjoyed even more if on a personal rather than business tripl.
from Lowell, United States
Submitted on 03-07-2016
When I checked in and opened the door to my room, it had a horrible musty smell throughout. It was unbearable. Unfortunately, the hotel was sold out as was all the other hotels in the immediate area. The front desk clerk found some Febreeze for me to spray around the room and that did help. The next day when we returned to the room early evening, the room had not been cleaned. So on top of a stale, musty smell, we did not get any maid service. We did get maid service the remaining days, ... Read more
from Albany NY
Submitted on 08-07-2016
The property was clean and the bed was comfortable. The suite was small for 4 people. The breakfast was not that great. It will do in a pinch but I will be looking elsewhere next time I am in the area.
from Dallas, Texas
Submitted on 09-07-2016
This hotel has a relaxed feel to it. It is in safe location not too far from the hwy. it is about 20 minutes from Lowell. The best part of the stay was the friendly staff and guests. I would recommend this hotel.
from Lawrence
Submitted on 09-07-2016
Great local place to stay. Staff are extremely nice and welcoming. Shower was great. Bed was amazing. What a great property. Would definitely recommend this location to many of my friends. Boyfriends enjoyed it as well.
from Aiken, South Carolina, United States
Submitted on 14-07-2016
I have stayed at all the hotels in this area and this is my favorite. The suite was comfortable, had a couch, a small table and chairs, a tv, stove top, dishwasher, microwave and a full-size refrigerator. Bedroom was small but lots of counter and closet space. The staff was super friendly. I used the workout room and was a bit disappointed that the tv didn't work. Laundry facilities were fine and credit card operated. Close to the highway but not close enough to hear it. I will definitely... Read more
from Mount Joy PA, United States
Submitted on 18-07-2016
Beautiful hotel. The rooms were large, comfortable and extremely clean. The breakfast food was excellent. The breakfast hostess was a gem and greeted everyone personally every morning with a smile. We would stay again in a heartbeat if we ever go back to the area.
from Washington DC, District of Columbia
Submitted on 19-07-2016
The hotel is located in a quiet out of the way place. The staff is friendly and willing to assist with your needs. Te suites are well maintained. Convenient to the main roads. If you are in the area consider staying here
from andover mass, United States
Submitted on 20-07-2016
I loved this hotel because the windows open and you can turn off the ac if you want. A lot of other nice things about this hotel as well, but for me the option not to be sealed up in a refrigerated room is always what distinguishes a good hotel from a bad one.
from Vancouver, Canada
Submitted on 09-08-2016
This hotel has screwed up so many things, I can't even believe it! AISHA at the front desk is completely rude and unhelpful. I stayed here in February, March and April while on a business trip. I got charged $454 on my credit card in AUGUST for a stay I had already paid in April. When I called them to ask about what was going on, all AISHA could say was "ummmm". Wow, how helpful is that? She told me to call back in the morning and ask for the manager. When I asked what the manager's name was, sh... Read more
from Beijing, China
Submitted on 10-08-2016
Excellent option to dtay in the north of Boston. Big room with dining area and kitchen with all accesories, swimming pool, fitness center, complete breakfast, free parking, complimentary dinner from Monday to Thursday... We were impressed by this hotel!!!
from Olney, Maryland
Submitted on 14-08-2016
We stayed one night with our dog on our way from the DC area to Acadia National Park. Perfect stop but there was no food at this hotel or restaurants within walking distance. We had our dog so we found a highly rated Indians food restaurant on trip advisor that delivered. It was delicious & the room had a table, chairs, fridge & fully stocked kitchen.
from Spokane, United States
Submitted on 15-08-2016
Great Staff, rooms are clean and very quiet. The morning breakfast staff are awsome!! A great way to get your day going. An excellent little breakfast buffet with some nice healthy choices as well as the regular "not so good for you" but good stuff like bacon and eggs and toast. Close to most exits in Andover and not more than 5 miles to most of the classic restaurants and taverns for an evening relaxation.
from Central NJ
Submitted on 26-08-2016
I??m not going to nitpick over everything that could be wrong with the hotel, we stayed for a long weekend in a 1 bedroom suite that provided the privacy and comfort we needed. It??s a dog/family friendly facility that is easily accessible from the interstate. Although the location is a bit desolate since the property resides in an office park, it was quiet. Now there is creaking in the morning so you will likely be disturbed from your neighbors above. Just the same, it was clean, had ample... Read more
from Warri, Nigeria
Submitted on 28-08-2016
The hotel staff were professional and helpful. Flawless service delivery and environmental friendly. I will certainly recommend the Hotel as a perfect holiday spot. The location of the hotel is an added advantage as it is in the middle of New England
from Huntington, New York
Submitted on 04-09-2016
Although the hotels physical appearance and furnishings could almost be rated as satisfactory the total lack of professionalism of the front desk staff makes the Homewood Suites in Andover Mass. a hotel to avoid. The front desk person who checked us in for a three day stay failed to do the check in properly with the result that we were locked out of our room the second evening of our stay. More importantly she also refused to acknowledge her mistake and blamed the problem on "some must have made... Read more
from New York City
Submitted on 06-09-2016
I know this is generally an extended stay property, but found it fine for a quick stay due to local event. It's right off I93 and in the business park. May not need a car if you're working at one of the companies in the business park, but you probably need one to get there as calling this "Boston" is a stretch of all stretches. 10m drive to Andover Country Club and also near a number of schools. Never stayed in a Homewood Suites but typical of any of the extended stay properties and in very go... Read more
Submitted on 06-09-2016
Upon arrival the lady was very friendly and nice! The only thing I disliked was that i requested a suite which had a pull out couch for the other people staying with us, but in order for them to use the bathroom they had to come into my bedroom. I found that a little strange. The pull out bed could use an upgrade the pole was stuck in my sisters back all night. deffinatly not worth getting a hotel suite
from Haverhill, Massachusetts
Submitted on 09-09-2016
We live in Florida but come up north in the summer to help with the grandchildren. Since we don't own two homes, we need the next best thing. The Homeward Suites prvides our home away from home. We stayed in a one bedroom suite. Having two tv's is a plus on sports nights. The dining area was where it hit perfect. Simka makes breakfast so pleasurable with her personality. Dinner is also served four night a week .
from Stonington, Maine
Submitted on 13-09-2016
The room was spacious and well equipped. There was a small kitchen area and sofa for TV viewing. The television swiveled to view from either the bed or sofa. There were many excellent options at breakfast.
from Miami, Florida
Submitted on 19-09-2016
Beautiful hotel, immaculately well kept.. Very quiet hotel and neighborhood. A little secluded so keep yours eyes open as my GPS took about one block further away. Convienently located outside Boston. Friendly staff, very helpful. We were only there over night on our way to Sturnbridge. Would definitely recommend this hotel.
from tokyo, Japan
Submitted on 19-09-2016
Really enjoyed breakfast time, staff are very friendly and made everyone feel at home. The location was great for my work situation and the Hotel was easy to find being close to the I-93. The rooms a spacious and well laid out.
from Andover, United States
Submitted on 20-09-2016
Friendly and helpful staff. Complimentary breakfast is made even better by the staff that make you feel very welcome and appreciated. Rooms are comfortable and spacious. Bed was very comfortable Fitness room is adequate. All in all good value and service. Only downside, no restaurants in walking distance.
Submitted on 23-09-2016
Today I Checked In And it was one of the worst sad days of my life.The Women Nicole Which I think is a manager there Was Very rude and nasty she's also a liar . however Allow me to share my unforgettable experience. I check in I got to my chosen room that I picked from my hilton app.rm309 Only to be singled out.due to the color of my skin not only did this women call my personal number To tell me she's changing my room but she lied and said it was a flood on my floor and the whole 3rd floor ... Read more
from Hauppauge, New York
Submitted on 27-09-2016
First, we were greeted by an unfriendly Tamara who had difficulty checking us in. We went up to the room to discover that the housekeeping staff didn't clean out the refrigerator. They left a half eaten burrito on a dirty plate with a dirty fork and knife (I have pictures if your interested). When I went back to the front desk to complain to Tamara and asked to have it removed, I was told that nothing could be done until the next day and that I should take it out of the refrigerator and leave it... Read more
from Tucson, Arizona
Submitted on 29-09-2016
Just wanted to comment on the lovely lady working in the breakfast Sima Mohamad was absolutely the best I have seen and I have travelled a lot. She great everyone, checks in on whether we're ok with the food, need anything, has a quick chat. Honestly amazing member of staff especially given that it's a free breakfast buffet.
from Satellite Beach, Florida
Submitted on 30-09-2016
The hotel provided a clean safe environment for a family with a small dog. The $75 dog fee is only practical for multi-night stays. Staff was friendly and helpful. The evening "social" did NOT include beer or wine as I have experienced at other HS hotels.
from Merida, Mexico
Submitted on 01-10-2016
Homewood Suites in Andover is quite a wonderful little hotel tucked away a little bit our of town. It will take about 10 minutes to drive into the center of Andover. Occasionally I stay on the Andover campus at a lovely Inn, but at times I stay at the Homewood suites when I want a little more room. There are trees all around the hotel so most rooms have a view into the trees. Love the living room, separate bedroom, and kitchen with microwave, dishwasher, fridge and assorted plates, glasses etc. ... Read more
from Glenolden, Pennsylvania
Submitted on 04-10-2016
The staff was helpful and friendly my room was spacious and clean breakfast and social hour were very nice I would definitely stay again wasn't very good trip all around. We were with the marriage group and everyone I believe had the same experience. Thank you
from Barre, Massachusetts
Submitted on 05-10-2016
Excellent experience! Early check-in, wonderful staff, beautiful suite! Great location - would recommend staying at Hilton hotels! Easy access off major highway -fresh coffee 24/7 and smiles from every employee we encountered!
Submitted on 10-10-2016
The description "Quiet, out of the way ..." might apply to the location, but not the room. In order to sleep we had to set the thermostat to 64°, the fan to "Auto", AND unplug the refrigerator. A smaller room with less noise would have been better.
from Boston, Massachusetts
Submitted on 11-10-2016
Great pkace to stay. The kitchen was a bonus! Beds were comfy and the staff was friendly and courteous. The location was near where i needed to be. Will definitely stay here again. Worth the money. Thanks!
from Westfield, New Jersey
Submitted on 14-10-2016
We booked this room, even though it was $250/night for outside of Boston, because we needed the 2-bedroom suite and was visiting family in the area. Normally the Homewood Suites are pleasant, clean, and have pools and workout rooms. The room was very spacious but we were put off immediately the first night by discovering red ants coming out of the corner floor trim. We had no food in the room so we're really surprised. We mentioned it to the front desk but never heard anything further from them... Read more
from Indianapolis, United States
Submitted on 16-10-2016
The staff from the front desk to the kitchen workers fixing breakfast were very friendly and displayed outstanding customer service skills. I also want to send a special thank you to one of the managers Nicole Bonjour who assisted us when needed and may sure that we had a wonderful time during our stay at the hotel.
Submitted on 19-10-2016
Very clean hotel with all the amenities. Convenient to Boston and other New England sites. Friendly staff to answer all your questions about the area. Love the close access to the interstate. Will be using this hotel in the future!!
Submitted on 23-10-2016
My experience at this hotel was excellent! Comfortable stay with absolutely no complaints. The receptionist was kind, welcoming, and VERY helpful. Her name was Venise S. Thank you Hilton, and the Hilton staff for such an incredible experiance!
from New York, United States
Submitted on 02-11-2016
Hotel was close to Salem, Mass where we wanted to go. Not far from Boston, which we went to visit during the evening and dine as well. The following day we went to New Hampshire to shop. The amenities were great! Rooms were super clean. Nice suite with private bedroom and living area. The kitchen was a plus! Clean linens and comfortable bed with pillows. Slept like a baby. Would definitely return in the near future. The staff was super friendly and very helpful. Really had an enjoyabl... Read more
from Lawrence, Massachusetts
Submitted on 09-11-2016
The best the employee vinny made my stay with the kids so smooth thru our tuff times thank you home wood suites. Clean rooms breakfast was ok needs work housekeeping was great definitely recommend this hotel to anyone and I will be back
from Connecticut
Submitted on 15-11-2016
I was at this Homewood Suites Andover for three days. Accommodations were good. Front desk and cafe staff were lovely. Sima in the cafe welcomed me as if I was a welcomed guest in her home. She really made my stay special. At the front desk Nicole and Venice were friendly and helpful. Nicole generously extended my request for a late check out to half an hour beyond my request. I greatly appreciated her for that extra time. The only drawback is that the hotel is a good distance from the town actu... Read more
Submitted on 16-11-2016
We chose this hotel because it is close to where our grandchildren live. We've stayed on other in the area. But this was such a delightful stay that we will surely be there again. A hotel is a hotel is a hotel, and often not much difference from one to another. This one met all our expectations. But the friendliness of the staff, and their helpfulness, set this Homewood Suites apart. The breakfast buffet was outstanding, and the personality of the breakfast hostess totally charmed us! She was me... Read more
from West Yarmouth, MA
Submitted on 21-11-2016
CHECK IN: Upon arrival, no one was at the front desk. Not a soul. 10 minutes and 4 irritated customers later, the front desk agent returned. Good thing I'm an honest person. ROOM: - Good size. - Dingy and dusty. - Bathroom smelled of mildew; like the liner needed to be changed about a month ago. - Fridge sounded like an whining airplane all night long. - AC/Heat not working as it should.. went from 60 to 80 all night long. - Bed was comfy, but the status of the cleanliness of the bedding w... Read more
from Boston, Massachusetts
Submitted on 02-12-2016
Excellent family/business place to stay for short or long term close to everything. Stayed here for over four months while home was being repaired. Excellent value, beautiful property. Free breakfast, internet.