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Holiday Inn Express Hotel and Suites Laurel

Baltimore, MD, US (BWI)

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Based on 220 reviews
Room & Rates

Deluxe

  • Two Beds
Cable/satellite channels with pay movies are offered for your entertainment. A microwave and a refrigerator are provided. This room is Non-Smoking.

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Standard

  • Two Beds
Cable/satellite channels with pay movies are offered for your entertainment. A microwave and a refrigerator are provided. This room is Non-Smoking.

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One King Bed Non-Smoking

  • One King Bed
Cable/satellite channels with pay movies are offered for your entertainment. A microwave and a refrigerator are provided. This room is Non-Smoking.

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One King Bed Non-Smoking Accessible

  • One King Bed
Cable/satellite channels with pay movies are offered for your entertainment. A microwave and a refrigerator are provided. This room is Non-Smoking.

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One King Bed Non-Smoking Accessible

  • One King Bed
Cable/satellite channels with pay movies are offered for your entertainment. A microwave and a refrigerator are provided. This room is Non-Smoking.

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Two Beds Non-Smoking Accessible - Holiday Inn Express Hotel and Suites Laurel - 1

Two Beds Non-Smoking Accessible

  • Two Beds
Cable/satellite channels with pay movies are offered for your entertainment. A microwave and a refrigerator are provided. This room is Non-Smoking.

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Executive Suite Non-Smoking

  • Two Beds
Cable/satellite channels with pay movies are offered for your entertainment. A microwave and a refrigerator are provided. This room is Non-Smoking.

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Suite Non-Smoking - Holiday Inn Express Hotel and Suites Laurel - 2

Suite Non-Smoking

  • Two Beds
Cable/satellite channels with pay movies are offered for your entertainment. A microwave and a refrigerator are provided. This room is Non-Smoking.

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Two Double Beds Non-Smoking

  • Two Double Beds
Cable/satellite channels with pay movies are offered for your entertainment. A microwave and a refrigerator are provided. This room is Non-Smoking.

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DELUXE ROOM

STANDARD ROOM

KNG LEISURE NONSMOKE

KING HEAR MOBILITY ACCESSIBLE TUB NOSMK

KING HEAR ACCESSIBLE ROLL IN SHWR NOSMK

2 DBL BEDS NONSMOKE

2 BED HEAR MOBILITY ACCESSIBLE TUB NOSMK

GENERIC SUITE NONSMOKE

SUITE OTHER NONSMOKE

Holiday Inn Express Hotel and Suites Laurel
14402 Laurel Pl, Laurel, MD US 20707

Hotel Features.
Recreational amenities include an indoor pool and a fitness facility. Complimentary wireless Internet access is available in public areas. The hotel serves a complimentary hot and cold buffet breakfast. Guest parking is complimentary. Additional property amenities include self parking.

Guestrooms.
Refrigerators and microwaves are offered. Televisions have pay movies. Guestrooms are all non-smoking.



Notifications and Fees:

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Based on 220 reviews
from Maryland
Submitted on 16-05-2016
Andrew and Erika were very professional. They worked great as a team, answered questions with a smile and were very resourceful with tips on things/places to eat, places to go. The rooms are clean, breakfast is great, served hot and fresh. I am truly enjoying my stay here, so far so good.
from
Submitted on 17-05-2016
I must say I had the best experience at the Holiday Inn express. The decor is what 1st caught my eye, very nice. The room was very clean and comfortable. Their complimentary breakfast very satisfying. The staff, especially Erika was very nice and welcoming. I must say I was very impressed and would highly recommended this hotel, I can't find anything to complain about and before I go, thank you for allowing us to check in so early.
from
Submitted on 17-05-2016
The service is by far the best around. The room had all the comforts . This location has many restaurants and easy access to freeways. Excellent customer service, Erika and Andrew went above and beyond there duty with outstanding customer service and greeting. Always a big smile and hello. Outsanding!!!!!!!
from Lansing, Michigan
Submitted on 21-05-2016
We had a great stay at this hotel; Andrew and Erika went above and beyond to make sure we had rooms with the features we needed. Will definitely stay here again; the staff was absolutely fabulous. Very good breakfast buffet.
from
Submitted on 25-05-2016
The beds were super comfortable and the hotel was clean and modern. The service was good, other than the shuttle being late on numerous occasions. Front desk staff was very helpful, however the two staff members were training and would only work with one guest at a time, which was a little frustrating. Other than that, we had a great experience with lots of restaurants within walking distance. Metro station is a bit of a drive, but great that the shuttle will take guests there. Would be nice if ... Read more
from Red Bank, New Jersey
Submitted on 26-05-2016
This is the second time we stayed at this property as we attended the HS graduations of our nephews! The service was wonderful, great room amenities, clean as a whistle and a delicious full breakfast. People were friendly! Can't beat it!
from Greater Accra, Ghana
Submitted on 02-06-2016
I came to spend about a week there with family because we came into town for a wedding. This hotel is neat and I didn't encounter any issues. Out of the four front desk agents I interacted with throughout the stay the only one whose service stood out was Andrew. Right from when he checked me in early and did his best to accommodate the needs I had in terms of room type as well as giving recommendations of good places to eat in the area. The other agents barely gave a smile whenever I had a quest... Read more
from Washington DC, District of Columbia
Submitted on 07-06-2016
I booked this stay kind of last minute due to some meetings that ran late during my busy day. I arrived very tired and hungry about 8pm or so only to be greeted by Mr. Andrew and his wonderful warm personality. He quickly checked me into my room with no issues. He quickly and thoroughly explained all the standard nuances and sent me on my way. This hotel is much nicer than I thought as I typically do not gravitate towards Holiday Inn......I normally try to find a Marriott just because I'm famili... Read more
from Summerville, South Carolina
Submitted on 15-06-2016
Free WiFi (low bandwidth, about 6Mbs). Free breakfast (not just a doughnut and coffee either). The bed was comfortable. The room was clean and up-to-date and well-equipped. It was a very quiet stay. The staff was friendly. I was very pleased with my stay here and I would recommend staying here to family and friends alike. Plenty of quality restaurants in the immediate area, as well as fast-food establishments. A mall nearby as well. About 30 minutes (under ideal conditions) from DC.
from New York City, New York
Submitted on 15-06-2016
We traveled to Maryland for my Uncle's funeral. My sister and I booked 2 rooms each. She arrived before I did and was checked into my 2 rooms in error by previous shift. When I arrived I was already checked in, according to the computer. Bernadette and Andrew immediately corrected the situation, was very apologetic, friendly and accommodating. The hotel rooms where roomy, large, and clean. The breakfast was tasty and filling. The Internet was free and strong. Bernadette and Andrew help turn a... Read more
from Laurel, Maryland
Submitted on 15-06-2016
Upon my families arrival for a funeral, a room mix up was discovered. Receiving great help from the competent and friendly front desk, Andrew and Bernadette, the mix up was resolved in a very short amount of time. With being in a safe atmosphere of the highest importance our rooms, the breakfast, the parking lot, and Andrew and Bernadette certainly came up to expectations.
from
Submitted on 17-06-2016
I have to give this hotel the top rating! I come here with my wife to visit our son every 6-8 weeks for two days. The hotel is consistently very clean. My room is always immaculate as are the hallways and lobby. I must have cleanliness. The other reason for my top rating is that Andrew and the Ladies at the front desk are always professional, friendly, and helpful! They want you to enjoy your stay at their hotel. For me, this is a winning combination that can't be topped!
from Ellicott City, Maryland
Submitted on 21-06-2016
I stayed here with a student group touring Washington, D.C. and I want to acknowledge that Andrew at the front desk was beyond helpful. He was a delight to work with, very accommodating and professional. He is bright and courteous and made our stay better than ever. Thank you Andrew for your thoughtfulness to detail and ever present smile.
from Hendersonville, Tennessee, United States
Submitted on 22-06-2016
This is an elegant Holiday Inn that is easy to find and a pleasure to be in. The bed was alittle firm for me but you may like that. Staff is excellent and caters to any request. The hotel was spotless. Many eateries and grocery stores within a mile of the hotel. Easy access to major roads and interstates. If you need help, ask at the desk. Free breakfast with lots of choices. Enjoy!
from Wichita, Kansas
Submitted on 22-06-2016
You always notice the bad things first, right? But we actually were going to have a very bad experience here and it took a call to corporate IHG to get it fixed. We did a 3 day/4 night trip to Washington. In planning this I called the Laurel Holiday Inn Express directly and asked if they had a shuttle van to take us to the Metro rail station so we could get into D.C. They said yes. When we checked in I asked about the shuttle van, and was told that it ran every 2 hours, from 8am (or 6am) ... Read more
from Laurel, Maryland, United States
Submitted on 04-07-2016
A good solid choice for this area. Hotel was clean and fairly updated. Nothing fancy, but the rooms were good and it's nice to have a small sitting area. Looked well-taken care of overall. The bed was amazing (my hubby and I like a very firm mattress and the bed had one). We both slept great on it. Plus, I like that the comforter was covered by a sheet so we knew it was washed every night. Breakfast choices were pretty good. We'd stay here again. Room had fridge, microwave and keurig coffee make... Read more
from
Submitted on 06-07-2016
I originally wasn't happy with my stay. I came to the area for work (I work 3rd shift), and when I came back to my room in the early hours, there was an unidentified man in there with my belongings. I immediately went downstairs and notified the front desk and was eventually offered another room (and the chance to get my belongings, which weren't harmed). The next morning, I spoke with the hotel manager who said she would take action following the incident, but wasn't told exactly what at the ti... Read more
from Norfolk, Virginia
Submitted on 10-07-2016
I'm not sure what all the exceptional reviews and high marks are about. My wife and I stayed there last week and this is just your basic Holiday Inn Express. Wjile the rooms were comfortable the couch was dated and there was nothing exceptional about the facility or the service we received. My wfe is in a wheelchair so we stayed in an accessiblt king room with a roll-in shower. This was one of the smallest accessible bathrooms we have ever stayed in. My wife couldn't get her wheelchair clos... Read more
from Wappingers Falls, New York
Submitted on 11-07-2016
I was in town for a family reunion so my stay was for 4 days & 3 nights. Rooms are pretty updated with big flat screen tvs. Your typical HIE. Staff was very friendly and accommodating. The negatives: walls are extremely thin where you can hear every conversation in the hallway. Housekeeping - the staff was nice, but I didn't enjoy someone knocking on my door twice before 9am to clean my room. Granted I didn't use the privacy door hanger, but I've never experienced this. When our rooms were... Read more
from Wilmington, NC
Submitted on 01-08-2016
HIE experience is very inconsistent. Recent stays in North Dakota showed the best and the worst. This one is on the "worst" side of the spectrum. Dirty carpet, leaky ceiling, non-functioning TV and very inconsiderate partygoers. We were returning from a funeral in NJ Saturday night on our way back to NC and stayed here because it was close to 495 and would give us a good start on Sunday morning. The room looked OK but we found the carpets to be dirty and the non carpeted areas had stick fl... Read more
from Elizabeth City, North Carolina
Submitted on 07-08-2016
I made my reservation over the phone and used my points so my night's stay was supposed to be a flat $40 after using my points. I paid the $40 when the reservation was made. When I checked into the hotel, I received a print out showing that I owed nothing at all. I checked out the next morning and went on a cruise. Upon returning home, I checked my bank account and saw where they charged me $168 and some change. I will never stay at the Holiday Inn Express in Laurel ever again (possibly no ... Read more
from
Submitted on 08-08-2016
Made the reservation through Hotels.com and I asked 3 times if they were pet friendly. Show up at Hotel and they are Not pet friendly. They just renovated entire place and they will not allow pets. Made it hard as we could not leave our dog in the car.
from Coshocton
Submitted on 04-09-2016
I stay here on business regularly... Great place, great value, and good location with plenty of nearby restaurants and shopping. Makes an excellent base of operations at a reasonable price while doing the tourist things in DC. BTW... The staff is gracious, helpful and very friendly.
from Locust Grove, Virginia
Submitted on 06-09-2016
When making reservations for 2 rooms, I requested adjoining rooms. We were travelling with 4 children and 3 adults. Adjoining wasn't immediately promised. However, the day prior to arriving I made it my business to follow up. At first I was informed that there was no notation regarding the request. Then they found it, said they would put another note in the system and said it would be taken care of. Because of the confusion, 2 hours prior to arriving, I again called to confirm... I was informed ... Read more
from
Submitted on 14-09-2016
I check in and couldn't understand the person. I love the pool and the lobby was very nice. I got to my room the room is good and bed was very comfortable. The shower had great water pressure . I would Stay here again
from Massena, New York
Submitted on 24-09-2016
The hotel has a nice clean appearance. The staff friendly and helpful. Breakfast was your typical help yourself hotel free breakfast, open til noon until December. As an IHG member, very disappointed with the hot tub. I booked specifically for that knowing I had a 9 hour drive. First night it was out of order for the remainder of the night ( according to the "lifeguard"). Next morning, not open til 4pm (what?). That night, lifeguard reports it not functional until Monday. Please give a helpful... Read more
from
Submitted on 02-10-2016
The hotel was nice the staff was nice and friendly my room and the furnishings were clean fidge and microwave in the room bed comfortable everything good except..... I stayed in 217 the odd numbered side faces the service road for the main street and night and day loud motorcycles police sirens at night kids on racing on their motorcycles its not the hotels fault but my suggestion is to get a room on the even numbered side that faces away from the noisy street i really never had on good nights ... Read more
from Berrien County, Michigan
Submitted on 05-10-2016
My husband was going to DC for some meetings and my son and I decided to ride with him. We knew in advance that He would be away for the most part of the day, so it was very important to enjoy the hotel. As soon as we approached the neighborhood, after many hours of drive, I already started to like that there was a lake that made the place so unique. As I entered the room, I was so well impressed by the distribution of the furniture , and the white linen seemed to welcome us to a great experienc... Read more
from Fort Mill, South Carolina
Submitted on 12-10-2016
I stayed here for 2 nights the end of September. The hotel and the rooms were immaculate. The staff was very courteous and the breakfast that they had in the a.m. was actually delicious. They have coffee and tea set up 24-7 in the lobby and it was always nice and fresh and hot. I definitely would stay here again
from Greensboro, North Carolina
Submitted on 20-10-2016
My wife and I stayed at the Holiday Inn as a one night stay. It was a good room, had easy check-in, good office area, TV was fine, clean, nice bed, quiet and plenty of towels. The Wi-Fi was very slow, but that was the only complaint.
from Delmar, Maryland
Submitted on 14-11-2016
My boyfriend and I stayed here for one night. We had a concert planned in Silver spring. The hotel was nice. Check in and check out were super easy. Staff was friendly. Room was clean. Pillows were comfy. We would stay here again if in the area.
from Wade, North Carolina
Submitted on 14-11-2016
What impressed me first was the phone call I received to verify that I was coming. The lady (I'm sorry I can't remember her name) was so professional and courteous. I told her that we would be arriving barring that I not get lost again... upon arrival the reception staff was very helpful and very enthusiastic about helping if we had any needs. The rooms were nice and clean. The beds were firm if you like that in a bed. Just enough pillows. I would have liked a few more tv channels to choos... Read more
from Neptune Beach, Florida
Submitted on 22-11-2016
We have stayed there previously and each time we have been very satisfied. Would recommend to anyone for the convenience and quality of the hotel. There are plenty of places to eat close by and the breakfast at the hotel is a plus.
from
Submitted on 27-11-2016
I'm an IHG reward club member, so I do frequently stay at Holiday Inn establishments, however there really are some that are better than others! This 1 was one of my favorites. The only problem I encountered was a non working microwave. Everything else was great... staff, food, room, amenities, etc.... location is amazing. So many restaurants nearby, so much shopping nearby! I can't wait to return
from Mountain View
Submitted on 03-12-2016
This was a one-night stay in the middle of a long drive and we weren't expecting top quality from a Holiday Inn, but this hotel surprised us. Great room, friendly front desk staff, breakfast and free parking included. We would return here!
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