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Comfort Inn & Suites Hagerstown

Hagerstown, MD, US (HGR)

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Based on 268 reviews
Room & Rates

Standard Room, 1 King Bed, Non Smoking

1 King Bed
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free weekday newspaper; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free weekday newspaper; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Suite, 1 King Bed with Sofabed, Non Smoking

1 King Bed and 1 Full Sofa Bed
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free weekday newspaper; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Room, 2 Queen Beds

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free weekday newspaper; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Comfort Inn & Suites Hagerstown
920 Dual Hwy, Hagerstown, MD US 21740

Make yourself at home in one of the 73 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Wired and wireless Internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and a television in a common area.

A complimentary buffet breakfast is served daily.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a computer station, and complimentary newspapers in the lobby. Free self parking is available onsite.


Know Before You Go

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

  • 24-Hour Front Desk
  • Complimentary Coffee
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Laundry Services/Laundry Facility
  • Multilingual Staff
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 268 reviews
from Stillwater, New Jersey, USA
Submitted on 10-05-2016
The room was clean and the staff was friendly. The free breakfast was disappointing. The french toast sticks were like cardboard. The eggs were rubbery and the bacon was dried out. I think everything might have been nuked from the day before.
from Parkersburg, West Virginia
Submitted on 13-05-2016
Pleasantly surprised! An older two-story hotel (no elevator), but the inside has been totally renovated. Modern decor and plumbing, comfortable beds, and great service. Free breakfast was limited, but tasty, and it was in a large dining area.
from Kissimmee, Florida
Submitted on 16-05-2016
This is an older hotel that has been beautifully renovated. The rooms are large and comfortable. This is a great location to get to all locations in the Hagerstown area. The morning breakfast is also very nice. A new Mexican Restaurant also just opened on this property and the food was very good and reasonably priced. You won't find a nicer hotel for the price anywhere. These owners are to be commended.
Submitted on 18-05-2016
Stay here once a week and everything is great nice complimentary breakfast and close to food and shopping. Clean rooms quite. Lots of parking. People are friendly with good decent prices. Fitness center is great I'm rambling cause u need 200 characters to submit thank you
from Pennsylvania
Submitted on 22-05-2016
We left a disgustingly dirty hotel (filled with crazy people) and were desperate. We had three rooms at the first hotel and were losing all our money but just wanted to get out. This hotel and room type was a PERFECT!! We had two bedrooms, two baths and three queen beds. Fit us all together, staff was amazing...clean and comfortable. It was like a beacon in the night for us. Would love an elevator, but other than that, it was great. Would recommend and will return again.
Submitted on 01-06-2016
First the good things. Price was really good for what is basically a mini- suite. There was a separate sitting area which was nice. TV swiveled so it could be seen from sofa or bed. Room was very clean. Bed was very comfortable. Location was convenient. It was quiet. Hot breakfast everyday but it was the same all 3 days. Bad things. No elevator. It sucks lugging things up stairs. Stairway smelled awful first night, but they did deodorize it the second day.
Submitted on 03-06-2016
The hotel was about 7 miles off I81 but was almost half the price of the hotels on the highway. It was was easy to get to, room was nice, bathroom was spacious and breakfast was sufficient. We will stay there again.
Submitted on 06-06-2016
The hotel itself is okay. It smells pretty musty. I'm really disappointed in the "fitness center." The treadmill doesn't work, and the elliptical is down right dangerous because the place for your feet turns outward mid-stride, and I nearly twisted my ankle, so the only piece of cardio that functions is the bike, but the screen doesn't work.
from Williamsburg, Virginia
Submitted on 07-06-2016
This is hotel is was one of the cleanest hotels my family and I have stayed in. Bedroom and bathroom was up to our standards. It was easy access off Route 40 and we would stay here again if I visit Hagerstown, Maryland again. GREAT HOTEL!!
from Jermyn, Pennsylvania
Submitted on 15-06-2016
Friendly staff, quite,clean and comfortable. Breakfast was good.close to a lot of attractions, lots of restaurants and stores nearby. Easy to find, free parking, didn't get to try the pool but it looked nice.
from Atlanta, Georgia
Submitted on 21-06-2016
Got a great rate by using the coupon book we picked up at the Welcome Center at the state line. James checked us in and gave us the type of room we wanted (quiet, on second floor). Excellent breakfast with multiple types of bread and pastries, eggs, sausage patties and several kinds of coffee and creams. Would definitely stay here again.
from Almont, Michigan
Submitted on 24-06-2016
We are a family of five and reserved a room with two double beds and a pull-out couch. It was quite surprising when we got to the hotel and found the pull-out has seen better days and was in need of replacing. The mattress was wore out and thin in the center, leaving a bar pressing in against my back. The hotel staff were average, as was the condition of the hotel overall. The free breakfast was sub par and fair at best. Usually we have better conditions and experiences at the Comfort Inn chain.
from Pataskala, Ohio
Submitted on 25-06-2016
My family and I chose this hotel for it's close proximity to DC, just over an hour away. The front desk staff was kind, the breakfast was a typical continental breakfast. The room was clean and looked to have been recently updated. While I wouldn't choose to spend a week here, the hotel served it's purpose for our 1 night stay.
from Jacksonville, Florida
Submitted on 25-06-2016
Despite being guaranteed late arrival, this hotel attempted to charge me for four nights because I was "late". The clerk guessed at the zip code & my card declined... FOUR TIMES. Instead of calling me (they had my # from the gave my room away, stranding me & my family until 3:30am when we found another hotel. Horrible clerk, mean & unsympathetic. Didn't even attempt to help.
from Freeville, New York
Submitted on 28-06-2016
This was a nice place to stay after a long day of driving through several torrential downpours. Nicely appointed room that was clean and quiet. Rooms have fridge, microwave and safe. Breakfast food with many choices. Front desk staff pleasant and efficient.
from Detroit, Michigan
Submitted on 28-06-2016
This hotel is older but is clean and comfortable. When I stay at a hotel, I look for clean first and we certainly found that! Staff was friendly and helpful. Breakfast was hot and fresh - and the staff was friendly.
from Tompkinsville, Kentucky
Submitted on 02-07-2016
We have stayed at this hotel in Haggerstown on a couple of occasions. It is an ok hotel. There is nothing bad about it, but it is not exceptional either. We have stayed there because it is about 1/2 way from our eventual destination in Massachusetts. The hotel is not hard to find and is close to several restaurants. The staff are nice. The breakfast buffet is good. The rooms were fine. It is good value for the money.
from Knoxville, Tennessee
Submitted on 04-07-2016
We stay exclusively at Comfort Inns and affiliates and are very happy with their quality, pricing and being in virtually every city we travel to. This hotel has easy access from I70 and had a new Mexican restaurant within easy walking distance. The room was clean and spacious. The free breakfast had good eggs and sausage. Manager gave us a room close to the office and an entrance as requested.
Submitted on 08-07-2016
We stayed here as we could not get a hotel in Gettysburg where we planned to visit. It was about a 30-40 min drive with easy access to the main highway for the drive. In general, we find the Comfort Inns & Suites a good value and felt this was a good choice for our 2 nights in the area. The hotel looked new. The bathroom was spotless and it actually had an exhaust fan which for some reason many places have done away with. i was able to get out of the shower without wiping down the mirror. ... Read more
from Doylestown, Pennsylvania
Submitted on 09-07-2016
Not up to my expectations for comfort Inn and suites, but it was fine. Room was clean and comfortable, a little dated. Slight smell of smoke upon entering. Fitness center had 2 out of 4 machines working. Free breakfast was very good. Staff friendly and helpful.
from North Canton, Ohio, United States
Submitted on 10-07-2016
Pleasantly surprised! We stopped in at 4am because we were too tired to keep driving. I was unsure at first but when I went inside the front desk clerk was very nice. The bed was very comfortable, large clean rooms. Breakfast was typical. Not bad for the price.
Submitted on 18-07-2016
After our reservation was lost in Chambersburg, PA Comfort Inn and they were booked solid we ended up at this Comfort Inn. The room was clean and the beds were soft. We were a little afraid that we would hear the noise from the club across the street but you couldn't hear one beat. They had a breakfast area but since we were close to a breakfast chain we went there instead. The staff was friendly and helpful. I would highly recommend this hotel if you need a place to stay in this area.
from Berlin MD
Submitted on 18-07-2016
First of all, this is an older hotel. When we arrived, we waited a bit at the front desk for a reservation issue with the person in front of us. We finally received our room key and drove to the designated entrance near the room. Upon entering there were bags of trash lining the hallway, the carpet was filthy and it reeked of tobacco smoke. I almost left then and there, but prevailed and went to our room. The room was surprisingly updated and clean but smelled of tobacco smoke (unacceptable... Read more
Submitted on 19-07-2016
My brother and I just finished an enjoyable 5 night stay while on a hiking and civil war history vacation. For a "no frills" place, it certainly has all of the features we were looking for. The value per dollar would be hard to beat. The room was very clean and comfortable. The fridge, microwave and coffee maker are a nice touch (for us the fridge was imperative). It wasn't luxurious, but it was all we wanted, and more. The breakfast was simple - waffles or egg and sausage muffins were the hot ... Read more
from Hatfield, Massachusetts
Submitted on 23-07-2016
A friendly staff, who were able to accommodate our request for an accessible room close to the lobby. Rooms were standard, and clean. Outside could use a little upkeep, but not bad. A/C cover falling off, needs weeding.
from New Milford, Connecticut
Submitted on 24-07-2016
Decided to take an extra day traveling back north and chose this hotel because of its location. We were pleasantly surprised with both the room/suite, the sunset view and close proximity to restaurants, etc.
from Cheshire
Submitted on 25-07-2016
Great price and super friendly staff. Comfortable king sized bed and very clean room. There was s bit of black mold in the tub and lots of simple carbs at the breakfast. Coffee was good! I wood give it another try. My husband complained because it was located about 3 miles off of 81 but I loved driving through the town.
from McCormick, South Carolina
Submitted on 05-08-2016
We stop often in Hagerstown on our trips from SC to NJ. The location of this Comfort Inn & Suites puts us near good restaurants, shopping, and the interstate. Check-in was quick and our room was spacious, clean, and comfortable. And the price was right! This will be our new go-to stop.
Submitted on 15-08-2016
I Stayed here for business for two nights. It was nice, clean, and quiet. Quick to get on 81 and to West Virginia. Breakfast was good. I will stay there again the next time I am in the area, and would recommend it to anyone looking for a good, clean, affordable lodging.
from Quebec City, Canada
Submitted on 21-08-2016
Great value for the price. I would like to have more hotels like that when i travel by motorcycles. Always looking for friendly staff, comfortable beds and very clean rooms and that's what i got at this place. Plus the continental breakfast.
from Frederick, Maryland
Submitted on 23-08-2016
Hotel staff was very nice, provided a complimentary late checkout at 1. However the hotel overall is dated. The room smelled like smoke, dust on the furniture, pull out sofa was broken and bathroom was a bit dingy. I am familiar with Comfort Suites, as I have stayed at one before and was shocked by the maintenance of the room compared to what I've witnessed before. Pool was dirty, lots of hair floating in the pool. The breakfast was okay, it was complimentary. We only paid $82 dollars for f... Read more
from Chambersburg, Pennsylvania, United States
Submitted on 28-08-2016
Room was very clean as was the hotel overall. Staff was very nice and helpful. We had a king bed suite. It had a nice area with a couch and chair. The TV was located so you could watch it from the bed or couch. The bed itself was the most comfortable bed I've ever slept in away from home.
from Vero Beach, Florida
Submitted on 03-09-2016
Made reservation while traveling, Leslie was extremely helpful and ultimately checked us in. Room was very spacious and clean. At first there did not appear to be an area for walking pets but there is an ample courtyard. The property needs some landscaping improvement. Would definitely stay again.
from Florida
Submitted on 05-09-2016
This hotel was not very clean, had no wi-fi (despite saying it did), there was no phone service as well! We found the entire town was a bit of a dead zone for our cell phones. The town is very dreary and the hotel reflected this. We only stayed one night but if I had a better option (it was late when we checked in) I would have searched for one. The room and hotel felt so dirty that we did not take advantage of the buffet breakfast as I assumed the kitchen might also be dirty.
Submitted on 21-09-2016
The front desk staff was warm & welcoming which was the highlight of our stay passing thru Hagerstown. The lack of an elevator was a bit of a handicap as noted by other guest's problems with the stairs. The room was clean and the breakfast typical of this venue. Overall this was an average stay certainly not up to previous experience with this hotel chain.
from Ossian, Indiana
Submitted on 29-09-2016
A nice clean older motel set back off the road a bit. It was quiet and clean. We arrived late and left fairly early. For under 70$ room and tax, we did not expect a lot of frills. There is a very good Mexican restaurant just in front of this motel on the main road. Don't drink the water...LOL!
from Edgewater, Maryland
Submitted on 06-10-2016
My husband and I received a ballooning trip with Valley Ballooning as a gift, so worth the trip! We came from Annapolis, which is a two hour trip. Didn't want to get up in the middle of the night to get to Woodstock so got a room at the Comfort Inn, great choice! Very clean and friendly!!!
Submitted on 08-10-2016
Had visited Hagerstown for business.Hotel had a great friendly atmosphere. Excellent rooms and well kept , clean,neat and close to all the attractions and was near to the Downtown. Clean and organized hot breakfast.Friendly staff. I highly recommend this hotel. I shall definitely visit this hotel again.
from Dayton, Ohio
Submitted on 10-10-2016
We arrived in the middle of the night while traveling and they got us in quickly. The rooms were large, bathroom very nice sized. The stairways were very dirty. The breakfast was good, your typical hotel breakfast. It appeared a lot of the hotel was under construction, but didn't affect the stay.
Submitted on 16-10-2016
Have been on a roadtrip for weeks, stayed in quite a few places between FL and Canada, and this was by far the best we found! Check in, staff, room, breakfast, check out, price, all excellent! Not one thought of anything part of the stay is negative.
from Greenville, SC
Submitted on 16-10-2016
We arrived late after winding our way through downtown from I-81. I felt deceived because it looked like this hotel was right off the interstate! I realize this is not their fault lol. Check-in was very efficient, and the clerk was very helpful. According to the website we used to make our reservation, we got the last king room so I did not complain about the smell but I doused the room with essential oil! Otherwise it appeared to be very clean and in good order. I mentioned it at checkout (as d... Read more
from Kingsport, Tennessee
Submitted on 18-10-2016
Needed a room and this fit the bill perfectly. Be warned it's two stories with no elevator but that's not so bad. Safe and secure and clean comfortable rooms. We only did an overnight while traveling but it worked out well for us. Super friendly staff and clean rooms. Breakfast was great too! Thanks for a great nights rest!
from Germantown, Tennessee
Submitted on 23-10-2016
My first impression was that the hotel was clean and well-kept. However, the attendant at the desk was upset concerning an issue related to her attempting to help a customer before her, but she really let her frustration show. I had to be very perceptive to understand that she was not upset with me but the situation that she was dealing with before I arrived. However, it did make my initial interaction with her awkward. However, I remained patient with her and she seemed to calm down. I believ... Read more
from Easton, Maryland
Submitted on 31-10-2016
We had an entire team (23 families) staying here. It wasn't anything fancy, but it got the job done. Rooms were clean and comfy. We had a suite with 1 king, 1 queen, 2 bathrooms, yes 2. The queen side room was as if it was its own room, just no TV. The king side had microwave, mini fridge, desk, and extra chair. It was nice not to be on top of each other when trying to all get ready. It was an easy on/off from Highways. Lobby was clean, Free hot breakfast was offered (make your own waffle sta... Read more
from connecticut
Submitted on 01-11-2016
My company and I travel all over the world and have never stay at such a disorganized, unprofessional and obnoxiously staffed hotel. We gave a credit card for incidentals and they charged our card with charges we did not authorize. We tried to resolve the issue with the front desk manager and she was rude, insulting and uncooperative. Currently dealing with a dispute through our credit card company and its a time consuming nightmare. Two big thumbs down.
from Maybrook, New York
Submitted on 01-11-2016
This hotel was clean,great beds,great breakfast,friendly staff and great location !!The hotel was close to the highway and had so many resturants close by.I will stay here next time I am in the area !!!
from Thurman, New York
Submitted on 04-11-2016
After the long drive across PA, we were looking for an escape from Rt. 81's noise, so opted for the drive across Hagerstown to the Comfort Inn. This turned out very well for us. Our room was clean, smoke-free, and spacious. The King-size bed enabled our car-cramped bods to spread out and get much-needed rest, and we heard no traffic noise all night long. The staff was polite and friendly, the complimentary breakfast was decent, with good fresh fruits on hand, the standard waffle-maker, eggs, sau... Read more
from Easton, Pennsylvania
Submitted on 05-11-2016
My daughter granddaughter and I stayed here last night after picking up the dog my daughter was adopted from Tennessee, Check in with James was a breeze very friendly, the beds were comfortable and the room was very quiet, loved the fact that we could have the dog in our room with us after her being in a transport truck for 14 hrs. you would never know that there had been other animals in this room there was no smell no fur the room was perfect. I would defiantly stay here again and recommend to... Read more
from Dagupan, Philippines
Submitted on 07-11-2016
It was a nice little place for us to stop over and rest before getting back on the road. The breakfast was nice which included a nice variety of hot and cold breakfast foods. The manager Latif was very nice and helpful, as were all the staff.
from Akron
Submitted on 09-11-2016
Staff was friendly. Nothing out of ordinary. Convenient. small breakfast are with below average offerings and staff. Just adequate. Nice beds. Spotless. Quite beside busy road. All service nearby: motels, restaurantss, shopping.
Submitted on 13-11-2016
Was too good with the price point , very economical price. was worth cheaper compared to the value of a Comfort INN brand.' Clean rooms, very nice staff and the beat of all was the Hot and Cold breakfast with all the variety for food. I shall definitely recommend this property . The property will soon be know as Quality INN and Suites which shall cary all the same amenities and services.
from Dayton, Ohio
Submitted on 14-11-2016
We only stayed for one night to break up our long trip but overall it was a great stay. Room was clean. Bed was comfortable. Quick and easy check in. Breakfast was decent. Price was very very good for what you get. Will definitely stay again if we are traveling through.
from Boston, Massachusetts
Submitted on 19-11-2016
I have stayed at this hotel once before when traveling to Ohio. The first time it was okay, but this second time was awful. Bed sheets were stained with yellow spots. Pillow had red blood spots. Area around the bed had garbage. Breakfast attendant put out almost know food and then seemed to be upset when we simply ask for something to eat. We arrived at breakfast one hour before closing. I was told that the hotel has changed management and I am sure significant cost cutting is happening. Employe... Read more
Submitted on 22-11-2016
We made reservations for 3 days in a pet friendly room, we arrived late in the evening the first night, if it wasn't so late we would have left. The room had a terrible odor & very damp. We checked out the next morning, when I asked for my money to be retuned to my credit card the manager stated he was not able to and I would have to phone the reservation company. After phoning the company they stated the hotel would have to reimburse my money. I returned to the hotel & the same manager sudde... Read more
from Ray, Ohio
Submitted on 24-11-2016
Walked in without a reservation at 10pm and was given a warm welcome. Latif, the general manager, was very kind and helpful. The room was VERY clean as were the sheets and bathroom. Best part for a woman traveling alone was the side doors were all locked and you had to use your key to get in. I felt very safe. Breakfast was very nice and the area was also very clean.
from Lexington, South Carolina, USA
Submitted on 28-11-2016
We stay here at least a couple of times a year, when we visit family. The location is convenient to most of the Hagerstown area, the rooms are nicely furnished, always clean and comfortable. Breakfast is included and it really helps that they offer a good variety of items; the hot items are always hot, and the cold ones are cold. The hotel is an excellent value for the money, and staff has always been quick to help us, whether it's a TV remote not working, or getting us settled in the room.