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Hilton Garden Inn Bethesda

Camp Springs, MD, US (ADW)

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Based on 786 reviews
A Capital Experience with a Garden TouchThe Hilton Garden Inn Bethesda hotel is the ideal location to experience all that Washington, DC and suburban
Room & Rates

1 KING BED

COMP WiFi- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1KNG MOB/HEARING ACC W/TUB

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL
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1KG MOB/HEARING ACC 3X3SHW

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL
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2 QUEEN BEDS

COMP WiFi- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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2QN MOB/HEARING ACC W/TUB

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL
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2QN MOB/HEARING ACC 3X3SHW

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL
Hide room details
Hilton Garden Inn Bethesda
7301 Waverly Street, Bethesda, MD US 20814

Whether you're planning a Bethesda wedding, Bar Mitzvah, family reunion or company business meeting, we'll take the stress out of your event with:* 3 meeting rooms totaling 1,800 square feet of flexible meeting and pre-function space for groups up to 75* State-of-the-art technology* On site catering that meets a variety of budgets - breakfast, lunch and dinner menus as well afternoon snacks and beverages* In room "working" meal options available with a food and beverage service area in each room* Dedicated Sales Team waiting to assist you* e-Events - Online booking for groups of less than 25 guestrooms or for booking any of our function roomsOur Hilton Garden Inn Bethesda hotel is conveniently located near these top businesses:* National Institutes of Health (NIH)* Walter Reed National Military Medical Center (WRNMMC)* Food and Drug Administration* American University* Department of Homeland Security* Lockheed MartinBethesda and Washington DC AttractionsDiscover all Bethesda has to offer with the Hilton Garden Inn Bethesda hotel's close proximity to:* Bethesda Metro Station (Red Line) - 1 block west* Bethesda Row - 0.2 miles* Capital Crescent Trail/Georgetown Branch Trail - Adjacent* Capital Beltway and I-270 Technology Corridor - 2 miles* Congressional Golf Course - 5 miles* FedEx Field - 20 miles* Georgetown - 5 miles* National Zoo - 5 miles* Mazza Gallerie - 2 miles* Mormon Temple - 4 miles* National Cathedral - 4 miles* Ronald Reagan Washington National Airport (DCA) - 15 miles* Smithsonian Institute - 9 miles* U.S. Capitol - 9 miles* The Verizon Center - 8 miles* Washington Monument - 8 miles* The White House - 8 milesYou'll find our dedicated team anxiously awaiting your arrival. So book your reservation now and experience the Hilton Garden Inn Bethesda hotel in Maryland.***** Everything. Right where you need it. ®*****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 786 reviews
from Neavitt, MD
Submitted on 17-05-2016
My family and I stayed here for two nights when my nephew got married. Our little sub-group ranged in age from 15 months to, um, over 55, and the hotel proved to be in a terrific location for all of us. Shops and restaurants across Wisconsin kept us fed and amused between events, and that part of Bethesda is also a short ride to other fun things to do.
from Chicago, Illinois
Submitted on 23-05-2016
The staff appeared competent and welcoming. However, I had to ask about perks being a Hilton member. There was an unpleasant odor in the lobby upon arrival but it was gone the following morning. But the same could not be said about the sock like smell in my room which lasted 2.5 days.
from Hillsborough, North Carolina
Submitted on 24-05-2016
Only stayed one night, but that was a seamless night at a good price, plus 3X points. This is my second stay at this facility and both have been enjoyable. The shower and water pressure are marvelous, on the 6th floor anyway. That detail is a biggie for me. Mattress comfy, quiet, ample elevators, convenient parking ($$), and Bethesda rocks. Will choose again and again as long as family brings me to the area.
from Bethesda, United States
Submitted on 24-05-2016
Clean, large and comfortable rooms. No noise. Very friendly and helpful staff. 1 minute walk from Bethesda Metro station and from downtown Bethesda. Ideal for business or family if you need a hotel in Bethesda.
from
Submitted on 25-05-2016
Have stayed at this property once before in 2012 and found it to be very good then. However, my return trip in May 2016 found an entirely different experience. We selected the room we wanted (a view was part of the consideration) in advance using Hilton's check-in app. My wife arrived ahead of me at 2:45PM and was told the room we pre-selected was not available. Check in time was only 15 minutes later than her arrival. When she went into the room the front desk assigned to us, she found bur... Read more
from Aurora, Colorado
Submitted on 26-05-2016
This hotel did a great job accommodating our students and chaperones on this trip. The staff was very gracious with the kids. The rooms were very comfortable and spacious. Breakfast was excellent. The breakfast staff even set up extra tables for our group because the breakfast room was crowded with regular business travelers. The hotel store was also convenient and not to expensive for snacks and forgotten items
from Pequannock, New Jersey
Submitted on 29-05-2016
I usually stay at another chain of hotels, but this trip was for business and this was the recommended hotel. I could not be happier - the rooms were extremely clean, the staff everywhere from front desk, bartender, waiter/waitresses at breakfast and dinner, and even the lifeguard at the pool was friendly and helpful. I especially liked that you need a room key to get the elevator to your floor for security purposes.
from Hull, Massachusetts
Submitted on 02-06-2016
Easy check-in. We were allowed early check-in. Picked out the room before arriving and the room was extremely comfortable. The bedding was spectacular. Great pillows. Never slept so good. The staff response time to a room issue was completed before I got back to the room after reporting to the main dedk
from
Submitted on 03-06-2016
Hotel has an excellent location. Maybe, because I stayed on a weekend, they were short staffed. The room was nice enough, but the toilet did not flush. Also when I checked in I was given keys that did not work in the elevator. Hotel is in the heart of a very busy Bethesda, Maryland.
from Massapequa, New York
Submitted on 18-06-2016
This Hiltin is located in the downtown area. You have to park in a garage next to the hotel. The fee us $16.50 per day. We had a room with a king bed. The room and the bath room were well appointed. The staff was helpful and professional. They need to expand the TV channel selection. The channels are very limited and I could not find either a Nationals or Oriole ball game. The lobby is very nice and they have coffee in the morning. They have a good breakfast in the morning for $14.95. The eveni... Read more
from London, United Kingdom
Submitted on 18-06-2016
Room : My room was clean but is starting to look a bit dated. The furniture is all dark so the room just seems dark all of the time. There is a good desk and chair if you need to do some work and a nice coffee machine. The bathroom was clean but they still have material curtains which gives the bathroom a stale smell. Breakfast room : The breakfast was disappointing. The selection is very small. Their pastries feel and taste really stale. The staff in the room are always very accommodating. Re... Read more
from Oakland, California
Submitted on 19-06-2016
The staff were courteous but made an error in handling the charges on my room which was a bit irritating given that my business had confirmed everything a week earlier. The hotel room was decent but as noted by another reviewer, is looking a little older but was kept up well. The room size was pretty good and the wi-fi worked well, too. The bed was comfortable and the bathroom was clean and shower had good water pressure and water temperature control. Amenities were standard. Our conference r... Read more
from Long Island, United States
Submitted on 19-06-2016
We traveled for a large family event. The hotel was extremely clean, the staff was courteous and helpful. The beds and linens were very comfortable. The hotel was located in a central location to make it easy to get around Bethesda and neighboring DC.
from Charlottesville, United States
Submitted on 19-06-2016
Quiet hotel, friendly staff, good breakfast. No children, tourists, or tour groups. My first choice for business travel. It's an easy walk to restaurants, Starbucks, and the DC Metro red line (Bethesda station). I have no complaints!
from Mason, United States
Submitted on 26-06-2016
This HGI property is located conveniently near downtown Bethesda, MD. It was an easy walk to many nearby restaurant choices and to the metro stop. The hotel had clean guest room and dependable wifi access. However, the fitness center was very small with only 2 treadmills and 1 elliptical machine.
from Chicago, Illinois
Submitted on 26-06-2016
ok.. first I will state we were very tired and hungry upon check in.. due to 6 hours of flight delays from Chicago.. We checked in a few minutes after 10pm.. on a Wednesday night.. our last 'snack' being at noon at Ohare.. We wanted to order room service and go to bed! Well at check in they said the restaurant closes at 10pm.. Sorry. Both the girls at the front desk were less than helpful.. They did say there was a street 3 blocks away with a lot of restaurants.. but after checking many of ... Read more
from Zionsville, Indiana, United States
Submitted on 28-06-2016
Our stay was very nice and comfortable. We have always had great experiences at Hilton Garden Inns. The location was very convenient to restaurants and shops. The staff was friendly and helpful. The room was very clean and accommodating. I love the fact that they have a coffee machine in them. The bed was great! I had a very nice nights sleep!
from Mechanicsville, United States
Submitted on 29-06-2016
This hotel, once located, is convenient to the metro. The room was comfortable. The staff did only what they had to and were not super helpful. The cost of breakfast did not match with what was offered and it was not well maintained. By the time you pay for the rate of the room, internet, parking, breakfast, etc. you end up with an expensive bill for an average room and experience.
from Queen Creek
Submitted on 29-06-2016
Stayed 6 nights. Family of 3 on 2 Queen beds. Room included fridge, microwave, in-room safe and iron/ironing board. Room was kept very clean. Lots of trendy restaurants within a 15-20 min walk or short $5 Uber. Grocery store also at same distance. Metro a short 5 min walk. 2 stops to Strathmore, and 20 min or so to the Mall. Would stay here again.
from Fords, United States
Submitted on 05-07-2016
I was satisfied with the choice the company made for our team to stay. It was close to public transportation and many businesses. My room was quiet. I was able to have coffee in my room and watch the sun rise.
from BEIJING, China
Submitted on 06-07-2016
Hilton Garden Inn is great. Room and bed are all clear, room card required in elevator to ensure the security, location is good, 5 minutes to Bestheda Stateion Metro, and good view to outside. More important, for a girl, shopping centres are not far, only one metro station distance from friendship heights where saks fifth avenue and many boutiques are around, and 4 metro stations distance from buybuybaby that is a brilliant mart for infant facilities shopping.
from Atlanta, Georgia
Submitted on 11-07-2016
Can't beat location, room sizes, and amenities . Highly recommend for service and convenience. Staff was very responsive to all our needs. Great value. Safe in the room, Large Vanity in bathroom and immediate hot water.
from nyc
Submitted on 11-07-2016
This hotel was ideal for us staff was friendly and helpful would not hesitate to book at this hotel again,room was always clean house keeping was on point parking was provided free because it was a long weekend
from
Submitted on 12-07-2016
The adjustable comfort in the bed was nice. It's awkward trying to check in and park. There's not really a place to pull up and unload out front on arrival. The parking deck is convenient and there are unloading spaces right about the door to the lobby. But you come in behind the front desk. We still had a wonderful time.
from Blairsville, United States
Submitted on 12-07-2016
Very upscale but comfortable hotel. Rooms clean and fresh. Staff on check in were friendly, called me by name, and assured I had anything I needed. I had dinner in the hotel at the American Grill and chef made sure that I enjoyed my entry...even asking if he needed to remake it for me.
from Medfield, Massachusetts
Submitted on 13-07-2016
The hotel is very clean with comfortable sleep by number beds. It is a short walk from the Bethesda Metro Station. It is off the main street, so quiet but close to activities. I had a corner room on the 12th floor and it was very quiet. The restaurant and room service was excellent. Overall service was outstanding from the front desk, to room service, to cleaning. Staff were very friendly and helpful. It was a comfortable stay for a three day visit to NIH. I would definitely return for both busi... Read more
from Florida
Submitted on 17-07-2016
I loved this hotel. The rooms were big, clean, and comfortable. The location is closer to food, the metro, and a grocery store. I had everything I needed‚?¶ and the staff is super friendly. They held our bags so that we could walk around DC a few hours before our flight left.
from Milwaukee, Wisconsin, United States
Submitted on 17-07-2016
I occasionally have business near the Bethesda Metro station. I select either the Hyatt Bethesda or the Hilton Garden Inn Bethesda: whichever is less expensive. For this trip, the Hilton Garden Inn was about $40 less than the Hyatt. As reviewers have indicated, the Hilton Garden Inn is an easy walk from the Bethesda Metro station. The staff was friendly, the room comfortable and quiet. I wouldn't want to stay here for more than few nights, because the decor is the type that is fine for a quick s... Read more
from Atlanta, Georgia
Submitted on 18-07-2016
Bethesda has gotten to be a walkable, fun city with many great restaurants. To add to the fun, it's a close suburb to Washington, DC and a short ride to the tourist attractions. My family enjoyed our stay at the Hilton Garden Inn. The staff was friendly and accomodating, especially at breakfast. They cooked many delicious omlettes during our stay and the fresh fruit included expensive treats like black and blue berries. The room was nice and we all enjoyed the flat screen tv. We paid $15 a day ... Read more
from
Submitted on 18-07-2016
Easy check in and the manager was polite. Room was very clean and bathroom was clean as well. Very quick walk to the metro. Cookies and cucumber water in the lobby in the afternoon. The pool is in the basement and rather small, but the kids has fun.
from
Submitted on 18-07-2016
Located close to where I needed to work every day. The "fitness center" in the hotel is 3 treadmills shoe horned into a broom closet. However, the hotel has access to a real gym next door. If you want to work out, sign the waiver and use that facility
from Miami, U.S. Virgin Islands
Submitted on 20-07-2016
Hotel was very clean. It was located near many stores and other hotels. Very close to restaurants and public transportation. Very many things within walking distance. Everyone was extremely friendly and courteous.
from Danbury, Connecticut
Submitted on 21-07-2016
Hotel very clean, especially room and bathroom! We were on 9th floor which was nice and quiet. Beds were hard. Check in and check out satisfactory with competetent pleasant personnel at front desk. We were there for a wedding. Hotel was within walking distance to many restaurants. Parking was expensive. $16.95 a night. The following morning the groom's parents provided the hotel buffet for the guests. Terrible experience. Alot of choices but the only good ones were fruit and cereal. There was a ... Read more
from Jacksonville, Florida
Submitted on 23-07-2016
This is an excellent place to stay if you are looking for a reasonable hotel outside the downtown D.C. area that gives you quick access to all the sights in D.C. via the metro. We stayed here using a AAA discount and thought it was an excellent value. The metro station is only a block away, and there are quite a few restaurants within walking distance. The hotel is a block off the main street in Bethesda, which means it‚??s relatively quiet. Hilton Garden Inns can offer reasonable rates because... Read more
from los angeles, United States
Submitted on 24-07-2016
We always find Hilton Garden Inn to be very comfortable, clean, and meet all of our basic needs. This branch went far beyond our expectations mostly due to the friendly, helpful staff. They were professional as well as personable. The restaurant staff (mostly Ethiopian women) were so pleasant and sweet to us- we not only appreciated the service they provided but enjoyed our conversations with them.
from Kansas City, United States
Submitted on 25-07-2016
Staff is very friendly. It is centrally located and very well-maintained. If you have any problems, you can count on the staff to make it right and make you feel at home away from home. One of the best hotels in the area for the money.
from Athens, Greece
Submitted on 07-08-2016
Excellent hotel, near the station of metro. Quiet , spacious, clean, good breakfast. The personal of hotel do the maximum for the best accommodation. The price was normal . The region of hotel is very secure. There are in this region restaurants and shops .
from Wilmington, North Carolina
Submitted on 08-08-2016
Stayed the weekend for a wedding in the area. Nice, clean room. Weird smell every time we came into the room (that's why I only gave it 4 stars). Bathroom/shower was clean and the bed was super comfy. Would stay here again for sure.
from Robbinsville, New Jersey
Submitted on 08-08-2016
Very nice hotel. Clean and comfortable room. More importantly, we used a specific credit card for our stay because of a promotion. Four days later, I was greeted with fraudulent transactions on this card. I alerted the hotel associate who assured me it wasn't possible despite the fact that it was the only place it was used.
from Albuquerque, New Mexico
Submitted on 09-08-2016
My family member had business in Bethesda, so I tagged along since I'd never been to DC. Stayed 4 nights. Bethesda is a bourgeois town. So this hotel is a little swanky. Furnishings are nice & clean. The staff was very attentive & helpful, especially since I was sick. It's a short walk to the subway station, Safeway grocery store/pharmacy, and many restaurants. The pool is small but clean. Life guard was very nice. The whirlpool was cold which was disappointing. The workout room is small but fun... Read more
from Newport Beach, California
Submitted on 15-08-2016
We stayed here in lieu of DC to have a less chaotic overnight stay before our drive to Raleigh, NC. The lobby was gorgeous, and Vanessa, the front desk person was very kind, and receptive to our needs. We were checked in promptly, and covered garage parking was a breeze, and only steps away to the entry at this hotel. The room was very spacious, but we felt it could have been cleaner. The bathroom seemed to have no fan, and the tiles in the shower seemed to have some erosion to them. The carp... Read more
from Medford, New Jersey
Submitted on 29-08-2016
We stayed here the weekend we moved our daughter into college. The location is great, near metro & restaurants snd shops. It's tucked away a block off main busy street. Perfect for a Bethesda stay. This was our 2nd stay at this hotel.
from North Haven, New York, United States
Submitted on 01-09-2016
Originally, I was a bit unsure of staying at the Hilton Garden Inn, but very much enjoyed my few days there. I was visiting a friend on this trip, and wanted something close to the National Institutes of Health....and this fit the bill perfectly. The room had a nice king bed, with Hilton's adjustable comfort sleep mattress, and decent linens. Although, I didn't like the way the duvet and duvet cover came together...it lumped very easily. I LOVED the little "market" in the lobby, which was a vast... Read more
from Saint Paul, Minnesota
Submitted on 03-09-2016
I am a Hilton honors member, but chose this hotel based on price/value. I wasn't expecting it to be as updated and modern as it was. The room was large (complete with fridge, microwave, Keurig), the staff was friendly, they had onsite restaurant/bar (I did not visit but its a nice option), a commissary and other amenities. No free breakfast, but they did have fruit, coffee, and protein squares in the lobby every morning. The last night we stayed the A/C went out and we woke up to a warm roo... Read more
from
Submitted on 06-09-2016
The Hilton Garden Inn in Bethesda is very conveniently located near Bethesda shopping and restaurants. It is near Metro although we did not use the Metro. The personnel at the Inn impressed me with their friendliness and efficiency. I had an early golf tee time, and the restaurant was not open yet when I had to leave at 6:30 am. Nevertheless an egg sandwich was prepared for me. It was delicious, but I could have been told "we don't open for another 30 minutes." Instead I was accommodated without... Read more
from Sanford, United States
Submitted on 07-09-2016
We stayed here while visiting DC. Its proximity to the Bethesda Metro stop made it perfect for sightseeing, but restaurants in Bethesda within walking distance to the hotel made for a great stay. Like other Garden Inns we've stayed in previously, the room was fantastic and the bed so comfortable. We slept very well every night. Next time we visit DC, we're staying here.
from Placida, Florida
Submitted on 11-09-2016
Good location, walking distance to restaurants and some shopping. Rooms are pretty spacious, very clean and well appointed. Cardboard glasses only (a pet peeve of ours). Beds and bedding are wonderful, a real high point. No coffee in the lobby...at 6:30am anyway. The pool is indoor and pretty small. Parking is extra but very convenient with in and out privileges. Nice business center. A good choice at a moderate price.
from Bethesda, United States
Submitted on 16-09-2016
Great place for quick business in Bethesda. staff are helpful. Rooms clean. Location is good. Rooms are decent size. Microwave and fridge available. Nothing extraordinary, but definitely fulfills criteria for a business trip. I would come here again for business, if need be.
from Newark, New Jersey
Submitted on 17-09-2016
Very helpful staff. Location was perfect, rooms were a good size and clean. My one complaint was that the mattress was not firm enough. Everything else was perfect. I arrived late and was met by a friendly check in agent .
from Baltimore, Maryland
Submitted on 19-09-2016
Perfect location in downtown Bethesda. Close to metro station by a couple blocks, and close to all the restaurants and shops. They also had a little convenience corner next to the front desk for those late-night snacks!!
from Reykjavik, Iceland
Submitted on 22-09-2016
The Hilton Garden Inn in Bethesda is an excellent option for those wanting to explore Washington D.C. The proximity to the city is only 20 min by the Metro and walking in Bethesda is simply wonderful. The hotel itself is a typical Hilton experience, a flawless sign in, clean rooms and dining options at the hotel. The hotel was fairly priced and had an overall welcoming atmosphere. Will stay here again if visiting D.C. or Maryland again.
from Belfast, United Kingdom
Submitted on 22-09-2016
Stayed here for 5 nights in September 16. Staff were very friendly and helpful. Hotel rooms were large and very clean. Great amenities and close to Metro station. Restaurants nearby. Would definitely recommend this hotel.
from Gingins, Switzerland
Submitted on 23-09-2016
I've stayed here before and this visit was consistent with what I found last time. Good efficient service at checkin. The wifi works, is free, reliable, no hassle. The bedroom was spacious, the bed comfortable. The bathroom was clean, everything good. It's located close to the Metro and there are good restaurants nearby. Why didn't I give it 5 stars? Because the breakfast is ok, not special. There was standard fare, both cooked and continental but it was a bit stodgy. I think they could ... Read more
from Brunswick, Ohio
Submitted on 28-09-2016
Great Hotel in the middle of it all. Restaurants, shops and the Metro a hop skip and a jump away. The rooms are spacious, newly decorated and clean. The lobby and lobby bar are beautiful but not stuffy. Staff and breakfast was amazing. Everybody friendly and on it. Great Stay.
from Yerevan, Armenia
Submitted on 30-09-2016
Nice hotel, kind and welcoming staff. Great rooms. Very close to Metro red line, which will take you to DC downtown within 15-20 minutes. Walking distance from many great restaurants and cafes. Hotel town car is also available if need be.
from
Submitted on 05-10-2016
We stayed here as it was close to the friends we were visiting. Normally I stay near the NoMa Metro stop but I will definitely consider returning here on my next DC trip. The hotel is about a block from the Bethesda Metro stop. The area has lots of shops, restaurants, and places to walk. All the hotel staff was pleasant and helpful throughout. The rooms were spacious, well arranged and decorated, properly stocked with towels and other amenities and very clean. We had some minor problems wi... Read more
from Los Angeles
Submitted on 05-10-2016
Large clean rooms and wonderful staff made an effortless stay. Lovely attendant set up our pack and play for us immediately upon arrival. Will stay again if in the area in the future. 5-10 min walk to anything you may need- CVS, food, shops, bars.
from Fresno, California
Submitted on 07-10-2016
We frequently stay at this Hilton Garden Inn because it is located within walking distance of those we come to see, and it is located in a great area of town... walking distance to great restaurants and shopping at Bethesda Row. No need for a car as the metro/subway is very close also!!
from Lyndhurst, Virginia, United States
Submitted on 08-10-2016
Had to visit The area for a conference. I found all the staff to be very pleasant and helpful. The room was very comfortable and clean. Enjoyed the sleep number bed. The only down side I had was while trying to work in the evenings, the wifi would drop out several times each evening. Otherwise, it was a perfect stay. Very close to many great restaurants within close walking distance.
from
Submitted on 12-10-2016
I have to say that this is one of my favorite places to stay when in Bethesda. The front desk staff has been there for years and they are wonderful and friendly. The rooms are clean, quiet, and updated. Parking is on-site and easy access to a small local park. The metro is a block away and offers easy access to just about anywhere. This location is just a bit off of Wisconsin Avenue and the noise of the traffic. Walking to dozens of restaurants and shopping is so easy from this central location.... Read more
from Gettysburg, Pennsylvania
Submitted on 16-10-2016
Wonderful stay for family and friends attending my son's wedding. Received free breakfast which was fantastic and half price parking. Perfect location. Wonderful staff. Very accommodating. Rooms were very clean with soft fluffy towels. Refrigerator and microwave in each room. Two Large sitting areas in hotel where we could gather and chat.
from Usa, Japan
Submitted on 18-10-2016
In the work on customer service there is a wonderful concept called ‚??moments of truth.‚?? These are moments when companies, like airlines and hotels, have the chance to save the day for a customer. This hotel failed this moment for me. Normally our team stays at the Hyatt in Bethesda (it is right above the Metro so it is so very easy to get around from there). But the Hyatt is being renovated at the moment. So we opted to stay elsewhere. Most of my colleagues chose the Residence Inn a block or... Read more
from Columbus, Ohio
Submitted on 20-10-2016
My wife and I stayed at the Hilton October 2016 for a wedding and came away pretty disappointed. Before arriving, we had checked in online, hoping to speed the process since we had to get in and dressed and leave right away. However, the front desk agent typed away and kept telling us to"hold on" for almost 10 mins. What's the point of pre check in if it doesn't really do anything? Then as we walked into the room, we found hair in the sink and on the toilet. We didn't have time to complain, s... Read more
from
Submitted on 23-10-2016
Room was comfortable, but restaurant was tired and outdated. Food offerings were so-so and prices were a bit high for the quality. Bill was not presented overnight to my door as promised, no coffee prepared by 6am in the lobby, and water dispenser was nearly empty from the previous day. Dirty dishes still sitting on the bar area tables. Lack of attention to detail. For the price, I expected a bit more.
from Athens, Greece
Submitted on 27-10-2016
This hotel is really in a great location ...close to shopping and restaurants. Very clean. Staff were very nice.... Coffee in the lobby in the morning. We arrived early and they were able to get us in our rooms earlier than I had expected.
from Frankfort, Illinois, United States
Submitted on 29-10-2016
Well I was very impressed with the service at this hotel. It was outstanding! I called and the hotel set up my ride from the airport. When I needed help in the business center the staff was very helpful. The service when I ordered dinner in my room was outstanding! The food was a bit bland however. But the service made up for it! The server even gave me ice cream to go with my apple pie. The only issue I had was at check out. I called to have my receipt ready because I was rushing to a presentat... Read more
from Cardiff, United Kingdom
Submitted on 29-10-2016
Excellent hotel, close to MRT and therefore Washington. Friendly and helpful staff, dealing with requests with professionalism and speed. Restaurant staff on breakfast give excellent service. Room was a good size with plenty of storage as well as a working area.
from Cincinnati, Ohio
Submitted on 30-10-2016
I've stayed at this property before and have come to expect the best in terms of service, convenience and condition of the hotel itself. Once again I was not disappointed. Though I rented a car, I barely needed it due to proximity to the DC Metro red line. One truly has access to virtually everything via the Metro. I had business appointments in Virginia as well as the district and was able to meet all but one via the Metro. The front desk staff was very welcoming (kudos to Vanessa!), my ro... Read more
from Ft. Lauderdale, United States
Submitted on 04-11-2016
We expected this property to be nice, but not special. It surprised us! The staff was amazing! They were friendly, helpful and fully honored the "satisfaction guaranteed" standard. In addition, the rooms were very clean, nice sized and well-appointed.
from Boston, Massachusetts
Submitted on 05-11-2016
The hotel was conveniently located within walking distance to many restaurants, shops, and the metro. I took the Vamoose bus from NYC and the bus drops you off right across the street from the hotel, which was great! I found the room to be comfortable and quiet with friendly reception staff.
from London
Submitted on 15-11-2016
I stayed here for work purposes and could not have been more comfortable. My room was big and well furnished, and the bed was so comfy. The continental breakfast was really good with a large selection of cereals, pastry, fruit and nuts, and the dinner I ordered for room service was very high quality, and service was amazing! Special thanks to Ernest who went out of his way to help me after I'd left the hotel (as I needed to locate an itemised receipt). Overall a very pleasurable stay.
from
Submitted on 14-11-2016
Hilton Garden Hotel in Bethesda is always a great choice if staying around the area. Location is close to Bethesda Row, staff is very friendly and helpful. A little expensive, but you are close to DC so to be expected. Lobby bar is good for a quick drink.
from maryland, United States
Submitted on 16-11-2016
This is a perfect location for me. I got there late, had dinner, went to bed, got up early, walked to work. Complimentary bottled water. Very clean. They booked me while I was driving. I stay there often, like when it snows and I don't want to drive home.
from charlotte, United States
Submitted on 18-11-2016
I traveled to visit family and the location couldn't have been more convenient. great metro stop one block away, good choice of restaurants within walking distance. would recommend to any of my friends and family.
from Clifton, New Jersey
Submitted on 19-11-2016
I stayed at this location for 1 night on business. I was greeted by a pleasant front desk staff that thanked me for being a Diamond member but also asked me numerous times how she could help me with my stay. The rooms are big and quite comfortable. Room service was attentive, quick and polite...which certainly got my attention. They were also helpful in booking a car to Dulles. Overall I really thought the staff made a great impression and showed their dedication to customer service. I just wish... Read more
from Moneta, Virginia
Submitted on 21-11-2016
This was an adequate stay at a local hotel from the event we were attending at Bethesda Blues and Jazz. Great food in walking distance and lots of covered easy parking. There were some things that could be nit-picky about , but mostly was satisfied with overall, one night stay.
from Bethesda, Maryland
Submitted on 21-11-2016
In downtown Bethesda, MD, this hotel is in the midst of whatever you need. It is an older property but has been updated as best as can be. Rooms are as spacious as the property allows but no fans in the baths, limited outlets, etc. However, the rooms are more than adequate and the staff more than make up for the age limitations of the property. The staff are eager, friendly, engaging and helpful. The General Manager, Tamara, is stellar. A welcoming atmosphere and accommodating attitude. A... Read more
from Alexandria, Virginia
Submitted on 21-11-2016
I have been staying at this hotel once a month while in town on business and I like the ease of check in and LOVE the self parking (stayed at the hotel across the street once and had to wait in a line for them to bring the car around.) The staff is friendly, the rooms are always clean. I will suggest to set your desired bed firmness as soon as you arrive. I like a soft bed and it needs time to adjust to the new setting if it has been on the hardest setting.
from Dresher, Pennsylvania
Submitted on 23-11-2016
This was our first time to Bethesda for a soccer tournament. Our entire team stayed here. It was about 40 minutes to the soccer fields at the polo grounds, but was worth the extra drive. The fields are in the middle of nowhere. The hotel was right in the middle of Bethesda. Hundreds of place to eat all in walking distance. Plenty of common areas for the team and parents to gather in the evening. The rooms were pretty basic, but the beds were comfortable and the shower had good pressure. ... Read more
from Yardley, Pennsylvania
Submitted on 26-11-2016
Great hotel and locale. Convenient for both business and personal travel. Worth staying again. Breakfast was nice. Good staff. Nice to stay at the holidays to shop in Bethesda. Good restaurants in walking distance. Beautifully decorated. Easy to DC.
from Madison, Wisconsin
Submitted on 28-11-2016
This property is located in the heart of Bethesda, within a few blocks of the Metro stop and some fantastic restaurants & shopping. Rooms were clean and what is expected from the HGI line. My only issue was that I reserved an accessible room with a walk-in shower for one of the folks traveling with me. Not only was that room not available, but the only semi-accessible room was on a different floor from me. That created hassles throughout the week in waiting for elevators just to move from floor ... Read more
from Toms River, New Jersey
Submitted on 28-11-2016
On a visit to our family for Thanksgiving, we stayed at the Hilton for two nights and were very pleased with the room and overall experience. We especially enjoyed the Buffet Breakfast. My wife had an omelet made for her that she really enjoyed. The staff was very pleasant and helpful. Overall, well worth the room charge and highly recommend.
from New York City, New York
Submitted on 29-11-2016
We had a really good night's sleep here. We requested a quiet room and were rewarded with just that, on a high floor. The bed was comfortable, there were many choices of pillows, and the room was clean and pleasant. We appreciated the in hotel dining as we were too tired to roam out by the time we arrived even though this hotel is centrally located in Bethesda and there would have been many dining choices. All in all, a very good experience and we would use this hotel again.
from Reston, Virginia
Submitted on 29-11-2016
A fairly average Hilton Garden Inn in a nice location in Bethesda. However, I gave it a rating of Poor because of an unusually bad experience with the hotel restaurant. The first night, I ordered a dinner that was quite good, and the next night I went back and ordered the same thing. After waiting nearly an hour, during which I several times asked the waitress when I might expect my food, without receiving a satisfactory answer, I went to the front desk and explained the situation. They offered... Read more
from San Antonio, United States
Submitted on 01-12-2016
I got in late at around midnight and the staff was extremely helpful getting me checked in quickly. The breakfast was good and a decent price and the rooms were huge and clean. I would definitely recommend this hotel to anyone needing to stay in Bethesda!
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