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The Pier 5, an Ascend Hotel Collection Member

Baltimore, MD, US (BWI)

Hotel + Flight from
Based on 1006 reviews
This hotel is within close proximity of Seven Foot Knoll Light and USCGC Taney.
Room & Rates
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The Pier 5, an Ascend Hotel Collection Member
711 Eastern Ave, Baltimore, MD US 21202

Make yourself at home in one of the 66 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Guest Services and Amenities
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite. Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and wedding services. Additional features include a picnic area and complimentary use of a nearby fitness facility. Getting to nearby attractions is a breeze with the complimentary area shuttle.

Notifications and Fees

  • A resort fee is included in the total price displayed.
  • Self parking fee: USD 22 per day
  • Valet parking fee: USD 38.40 per day (in/out privileges)
  • Crib (infant bed) fee: USD 5.00 per stay
  • Rollaway bed fee: USD 20.00 per stay

  • 24-Hour Front Desk
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Hypoallergenic Room Available
  • Lounge/Bar
  • Marina
  • Multilingual Staff
  • Picnic Area
  • Porter / Bellhop
  • Room Service
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1006 reviews
Submitted on 21-05-2016
This place is LOVELY!! From the staff to the room to the view... Job well done!!! The price is worth every penny and the experience is memorable in all the right ways... The connecting Ruth Chris Steak House was an equally wonderful experience!! And only a $6.00 taxi ride to or from Fells Point... Shuttle stops at 10:00. Can't wait for our next visit... Job well done Ascend!
from Largo, Florida
Submitted on 21-05-2016
We could not have picked a more perfect location to stay in Baltimore's Inner Harbour! Great water view, conveniently located across from the Aquarium and near great shops and restaurants. Connected to 2 great restaurants-McCormick & Schmidt and Ruth Chris Steak House. Serves a nice breakfast buffett (not included in regular price) and fun mid-afternoon appetizer/drink social hour. The hotel is user friendly, not overwhelmingly large, friendly staff, clean and colorful décor.
from Morgantown, West Virginia
Submitted on 22-05-2016
I would not recommend this unless you are not planning on sleeping before 2 am. There was a loud party on the first floor that you could hear all too well on the third floor ( there are only 3 floors and the sound echoes through the atrium). When that ended you could faintly hear live music from down the street that lasted even longer. The rooms are okay, but not great. About like what you expect from a Sleep Inn or cheaper hotel. There are no refrigerators (and only 1 ice machine). Then the... Read more
from Annapolis, Maryland
Submitted on 31-05-2016
I stayed at the hotel for business over the Memorial Day weekend. I travel a good bit so I think I have a fair understanding of hotels and policies. The room did not have mini fridge, microwave, blanket, gym and really no on site room service type arrangement. If your traveling with kids I have no clue what you do. I ordered a pot of coffee which came with 2 mini danishes and a saucer of fruit. It was 12.95. When I got the bill it was 12.95 plus 5.00 delivery fee plus tip. The hotel had what... Read more
from New Jersey
Submitted on 31-05-2016
Stayed here for memorial day weekend and I really liked the hotel. The rooms were clean, the staff were super friendly, the location was perfect. The hotel is right next to the aquarium and all the restaurants (Ruths Chris, M&S, Phillips, Chipotles, Family Meal, sushi place, sandwich place, bars, etc). When we checked in, we were there in time to attack the free chocolate fountain. The buffet breakfast was $15/adult and free for both of our kids... nothing crazy, but it had "make your own" ... Read more
Submitted on 07-06-2016
We stayed at the Pier 5 overnight to see a concert at the Pier 6 Pavilion. Definitely the place to be for a sold-out show! The front desk staff was very accommodating and let us check in early. I had requested a room with a view and was not disappointed. The room was clean, not very large but it did have some nice amenities. Room service is available and they sent up a nice bottle of wine, which turns out for us was complimentary! They did offer us a shuttle to get around town, though it was... Read more
from Pittsburgh, Pennsylvania
Submitted on 10-06-2016
Stayed here for three nights. Great, helpful staff. They really multi-task, Bartender one night, omlet Chef the next day. The hotel needs some updating, rooms and facilitiy. Only a few rooms have balconies and those are not worth it. See Photo. The Amphitheater next door is extremely loud and concerts go on until 11 pm. If there is an event in the hotel, it will be loud, since it is an open lobby. Had to ask for pillows for sofabed, should have been in room somewhere. MiniFridg... Read more
from Rockville, Maryland
Submitted on 25-06-2016
This 3 story hotel is in a good location for National Harbor activities. There's an outdoor parking lot next door where you can park overnight for $23.00. Our room had an ok view of the harbor and the minimal interaction we had with the staff was fine.
from Charlton, Massachusetts
Submitted on 27-06-2016
I was here for one night on business. The room was clean. I had a cute balcony that had a view of the harbor. The A/C worked great. There was a nice big flat screen. I ate in one of the banquet rooms. The food wasn't bad. The staff at checkin and checkout was very friendly. I called down to the desk at around 9pm for a toothbrush and toothpaste and they had a housekeeping staff drop them off to my room in about a half hour. The location is really convenient. And the grounds around it are super... Read more
from Philadelphia, Pennsylvania
Submitted on 28-06-2016
The hotel was nice. The maid service was not very good every day we had to ask for towels and the bathroom needed to be scrubbed. I woke up with back aches from bed and a stiff neck from air conditioner blowing right on me. Breakfast was not included a lot of hotels I've stayed it has been. The hotel room could of used some updating. The staff were very friendly and accommodating. When we went to check out on Monday they were charging me $38 more a night. I saved my email that confirmed reservat... Read more
from Newark, Delaware
Submitted on 30-06-2016
The hotel is conveniently located at the inner harbor. The staff is friendly and helpful . The complimentary shuttle service is a great way to get around town. Elizabeth at the front desk is superior and goes above and beyond expectation.
from Chester, Virginia
Submitted on 01-07-2016
We stayed at this hotel for my husband's birthday and we had a great time. The hotel is right on the Baltimore Harbor and our room had a harbor view (very nice). The hotel is the perfect location, it's walking distance to the restaurants and entertainment. There was also an outdoor pavilion next to the hotel that was having a jazz festival. The rooms were clean and spacious. The staff was great and very helpful about telling us things to do in the area. We will definitely stay here again!
Submitted on 05-07-2016
This hotel is's not too big and near the water...has an art deco appeal. The best part is the location the Aquarium is on the left...Just cross the bridge..Please do not make the mistake I did and walk all the way around the area. The small sampler selection tion of food and wine was nice. The rooms are quite large and attractive. I did not give this place 5 stars because it's's a little dated if you look closely but the colors are so attractive and the decor is so eye cat... Read more
from West Babylon
Submitted on 08-07-2016
Decided to stop and spend the night at Baltimore's Inner Harbor on the return leg of our road trip ...and found this little gem! From the moment we arrived and straight thru checkout, everyone from the bellhop, reception and breakfast staff couldn't have been friendlier!! Got a great rate on a double queen room with a balcony facing the aquarium. Clean, spacious and having parking next door, as well as breakfast included in our package...was wonderful! A great big thank you breakfast staff, you ... Read more
from Fruitland, Maryland
Submitted on 16-07-2016
My husband and I have stayed at the Pier 5 numerous times over the last few years due to his rare immune system illness and chrons disease so Johns Hopkins Hospital has become a second home to us... I cant say enough about this wonderful hotel... The staff is so warm and compassionate and genuine.. While my husband has overnight stays at Johns Hopkins the hotel makes sure that I am shuttled back and forth to the hospital... Also, when he has scheduled dr appts the shuttle promptly picks us up an... Read more
from Boca Raton, Florida
Submitted on 18-07-2016
Though we expected the hotel to be in better shape (better upkeep of paint, fixtures, etc.), everything in the room was extremely clean, and we were pleased with the bright white linens. Originally when we checked in, we had a room with a balcony, but the sliding glass door on the balcony did not lock. This was a significant concern for us, as it appeared that the lock was not affixes in a manner where it could have ever been locked. When we went to the front desk, the staff member quickly moved... Read more
Submitted on 24-07-2016
Anniversary trip. Stayed in a regular king size room. Bed is pretty uncomfortable, the A/C barely works room has been hot since we arrived, has very high ceilings on third level and I just don't think it can keep it cool when it's so hot outside, staff is super friendly and accommodating, we asked for more pillows and for silverware and plate for our wedding cake and they had it brought up no problem. Did the "Ruth chris romance package", great meal, restraunt is in the hotel, I have stomach iss... Read more
from Bedford
Submitted on 25-07-2016
Although the hotel is in a great location, the bed was not comfortable, there was shaving cream or something that looked like it on the bathroom wall for the three days I was there. No wash clothes left in the room one day. The breakfast was a plus - fresh made omelets... The staff I encountered were friendly and kind. For the price, I had expected more from this hotel than I received. I would not stay here again.
from Western Ireland, Ireland
Submitted on 27-07-2016
We stayed here for three nights and it was lovely and quiet. It's a small low rise hotel which I prefer. If visiting the aquarium this hotel is so close, in fact we had a great view from our balcony we were right across from the Dolphins pool !! Room was clean and had two good beds with good mattresses. We didn't dine here for either breakfast or dinner as loads of options in the area . Plenty of towels and a good hot shower. Air con good if a tad noisy. Lovely shared balcony with next room. Fel... Read more
from Pennsylvania
Submitted on 30-07-2016
Pier 5 Hotel is really showing its wear and tear! It appears they are beginning to give it a face lift as several dumpsters were in place but did not see much work going on. It is in a very nice location for visiting the Inner Harbor which has many hotel choices in the same price range. I would choose elsewhere until renovations are complete. They do offer shuttle service to Little Italy and Fells Point which was a plus for dinner. Self parking in open lot next door a little sketchy and pricey ... Read more
Submitted on 31-07-2016
Clean & friendly hotel. Stay here once or twice a year with my fiancee. We love it. The breakfast is good, vonjenay's waffles are AWESOME! The area is fun to and nice along the water. Visit little Italy for good food.
from Glen Head, New York
Submitted on 31-07-2016
Von'Jenay made our trip with her amazing waffle concoction! Would come back just for that! Rooms were well appointed and location of hotel is amazing!! The two top rated restaurants in hotel made it even easier to enjoy a relaxing long weekend! This place is a WINNER!
from Smithtown, New York
Submitted on 03-08-2016
Room was clean and very large. Bed was very comfortable. . Buffet breakfast was delicious. Staff were so friendly. VonJenay was so sweet. She made the best waffle I have had in a long time. I would stay here again.
from Sewell, New Jersey
Submitted on 03-08-2016
Loved Pier 5 Hotel. Stayed here with my husband and toddler. Staff was really nice. Crabby hour in the lounge was great. The package we booked came with breakfast. We loved it. Definitely will stay here again! We came for 4th of July fireworks, the view was great right outside the hotel. Hotel is next to the aquarium. Water taxi stop is next to the pier. Super convenient! Especially with little ones!
from Philadelphia, Pennsylvania
Submitted on 04-08-2016
The room was great, super clean, AC worked great, loved the view. Hotel Staff was friendly from the moment we walked in, Megan at the front desk was super helpful in checking us in quickly and getting us to our room. Breakfast was wonderful, hotel is in a great location everything is in walking distance and if not the hotel shuttle will take you any where you need to go in the Inner Harbor. Would definitely stay there again and every time I'm in the Baltimore area.
Submitted on 04-08-2016
We were very pleased with our stay at Pier 5. We were pleasantly surprised to see how close it is to the aquarium (two small bridges to walk and you're at the front). Also, great location for restaurants and shops at inner harbor. The hotel was nicely decorated and our room was very clean. The lobby and elevators were extremely hot as we visited on a 100 plus degree day. But room was comfortable temperature. We ate dinner at Ruth Chris at the hotel and enjoyed the atmosphere and food greatly. In... Read more
from password
Submitted on 07-08-2016
The room was okay. Wondering if it had been occupied by a dog. Musty smell and hair on one of the chairs. Wish I had complained maybe they would have brought up the scent that was in the hallway. I think in my mind that I was expecting more luxury. Room was kind of dated. We were on the third floor which had a harbor view. Don't think I needed to spend the extra money on the view. The balcony would have been better and will choose it the next time. We had dinner at Ruth's Chris which never ... Read more
Submitted on 07-08-2016
I love this hotel! When you walk in, it feels like a little piece of magic--oversized chairs and sofas, open foyer, great decorations. There is a free happy hour from 5:30-6:30 each evening which is very nice. We booked two adjoining rooms for our family of six. Very convenient. I had wanted a suite but no availability--we didn't book until one week before we needed. The hotel is right on the inner Harbor which is all it's hyped up to be. The hotel is next door to the National Aquarium--w... Read more
from Fredericksburg, Virginia
Submitted on 10-08-2016
It'd been awhile since my last stay at the Pier 5, but it was just as great as I remember. The Crabby Hour from 5:30-6:30 is such a cool thing that I've never seen any other hotel do. Management is also very helpful. Special shout-out to one of the managers, Liz, who went above & beyond to make sure our stay was a great one. Hope to be back soon!
from New York City, New York
Submitted on 14-08-2016
Great experience! We hadn't planned on visiting Baltimore, but the Eat-park-stay package was perfect. Hotel has a great location, friendly staff, and really comfortable beds! Breakfast was delicious--our son especially loved Vonjenay's special waffle!
from Short Hills, New Jersey
Submitted on 15-08-2016
Had an interesting stay this weekend at the hotel. Service started off very sluggish as bell person (also the only valet parking attendant) didn't have the time of day to help - tough position for one person. Luke and Megan came to the rescue and were exemplary in both help, service and were genuinely excellent and caring. The bad part was when I left Sunday morning and found my laptop bag missing when we checked out - we had spent 4 hours at the aquarium so were out of the hotel from 4 pm th... Read more
from Linden, Virginia
Submitted on 16-08-2016
The room was very clean, very large for two beds. All of the needed amenities. Breakfast was also included and was better than most places that offer. The parking was close by. We didn't stay but just one night but will def go back!! Lots to see!!
from PA
Submitted on 18-08-2016
The staff at Pier 5 go above and beyond to satisfy visitors. This is our favorite place to stay in Inner Harbor. The free shuttle to Fells Point is terrific. Shout out to Chadwick who gave us lots of interesting tidbits about the city along the way. The front desk staff is very special to me because on our last trip, my granddaughter left her iphone in the dresser drawer. They called me several days later and asked if we were missing a phone! They remembered that I was there with several of my g... Read more
from Wrightsville, Pennsylvania
Submitted on 18-08-2016
The design of this hotel is wonderful. The architectural details are very interesting. The staff is very friendly and helpful. The rooms are spacious. The hotel was likely built before the huge building boom/gentrification of inner harbor; its only three stories, so it's small compared to the behemoths around it. It's very close to Harbor Place, and the water taxis are an excellent way to do some sightseeing, and travel to my favorite bars in Fells Point. There are two restaurants in the buildin... Read more
from NY
Submitted on 05-09-2016
You really can't beat the location if you want Inner Harbor. Got a good deal on a room for Labor Day weekend ($120/night). Called ahead and requested a fridge. Valet was very helpful even though we didn't valet the car. There are 2 self park lots next door for $23/24 a day. There is a mandatory $10 a day fee for the wifi/boxed water/shuttle/crabby hour/newspaper. I have unlimited data so didn't use the wifi. We stayed out all day so didn't get to experience the afternoon crabby hour activities... Read more
Submitted on 06-09-2016
We were looking for a local Stay-cation and Baltimore is always wonderful. We drove to Pier 5 Hotel and Samekia found us the best room with the best view. The staff was lovely and accommodating. Location is unbeatable.
from Annapolis, Maryland
Submitted on 07-09-2016
Attended a special event there. Quite pleased by the service rendered by staff; food (crabcakes) were good, as minimally they must be for any Maryland establishment. There was nothing spectacular about the lobby or hotel overall. (When you've stayed in as many as I have, it's a challenge to come across as exceptional.) The best thing about the event room on the second floor was the wrap-around balcony and the loft that housed the DJ's space above the dance floor. Also liked that the bathrooms we... Read more
from Washington DC, District of Columbia
Submitted on 08-09-2016
This was a nice hotel stay. The lobby is very spacious. Where they held a small event with crepes and beverages one evening for guest. Breakfast was served on my way out which was convenient. The room was really nice. It had a very modern look with lots of space. They had box water. The room with the balcony was great. It had a great view of a part of the city and the harbour. If you're looking for a nice safe, secure hotel in the heart of Baltimore. This is the place, hands down. It's in walki... Read more
from Brooklyn, New York
Submitted on 09-09-2016
I came into town looking for a 1 night stay since I was driving from Virginia to New York. I went to about 2 other hotels in the downtown area and left immediately. I was about to say forget and just drive to Delaware and try my luck their, then my boyfriend found Pier 5 online and I told him we can give it a try but this is the last one! We walked in and was greeted by a young lady by the name of Shameka who was extremely nice. I told her about the night we were having and she tended to ours ne... Read more
Submitted on 12-09-2016
Stayed here Sept 9th + 10th, looks like once upon a time this was a great hotel however now it's dated and dirty. They "cleaned" our room on Saturday morning and when we got back from the Aquarium the dirty towels where still on the bathroom floor? They did make the bed though, does that count as housekeeping? For the price I expected more. The flooring of the balcony was filthy and pitted, if you walked out without shoes you could feel the grit on your feet, it was gross. There was a thick... Read more
Submitted on 17-09-2016
We stayed at the Pier V Sept 9&10 for a family wedding. The hotel is in a great location, steps away from the Aquarium, shopping & restaurants. I've read a few reviews stating the building is in need of updating but we didn't see any wear & tear. The lobby is spacious, plenty of seating & not loud like other hotels we've stayed in. We attended the crabby hour Friday- crab dip, crabcakes, wine & beer, delicious ! Saturday was a chocolate fountain with all sorts of goodies - cake, cookies & lots o... Read more
Submitted on 23-09-2016
Nice hotel. Only stayed one night. But hotel was nice and clean. Cleaning ladies were so nice. Loved the boxed water. The vein from the hotel is beautiful. Had a really great time. Everything is so close to the hotel. It's nice to have everything in walking distance
from Marietta, Pennsylvania
Submitted on 23-09-2016
The lobby was impressive! When we approached our room, and my husband was fumbling with the key access, I had noticed the entry door was carelessly painted with what appeared to be a rust hole painted over and not even patched was my first clue that this place is less than the stars it was given. We entered the room and noticed a stale/musty odor. Made our way to the balcony sliding glass door and stepped outside, It had rained that day so with the worn out overhead canopy, the patio furnitur... Read more
Submitted on 25-09-2016
This hotel is located in a great location in the inner harbor of Baltimore. I would categorize this as a boutique hotel. The rooms are okay but not up to a 4 star rating. The room was clean and the bathroom was ok ( the bathroom had this over 2 foot long non functional sink). They have a nice happy hour and a breakfast ($15) in the lobby. The furniture in the room is fine but a little weathered in other parts of the hotel. Very pricey at $269 per night. I probably would choose the Marriot or a... Read more
from Chambersburg, Pennsylvania
Submitted on 30-09-2016
Great location. Beautiful building. Kind and helpful staff. Easy parking. Get a room with a balcony...the view is spectacular. My daughter's wedding venue was here. WOW! What a great day. We had almost 20 rooms for out-of- town relatives. It was like a three day party. Happy hours and treats etc. It is small enough to feel almost like a bed and breakfast! We will be going back!!
from Philadelphia, Pennsylvania
Submitted on 01-10-2016
My husband and I recently spent a couple nights here- we chose this hotel as it was featured on a groupon- pretty decent rate and included breakfast in the morning, as well as a bottle of wine- the price booked through groupon was better than the hotel rate so check out groupon if you want to stay here. I'm giving this review a 3 Star b/c the location is great- its on the harbor so its walking distance to the shops, restaurants, the aquarium, little Italy, however the property is dated like the ... Read more
from Folcroft, Pennsylvania
Submitted on 04-10-2016
The location of the hotel is awesome. You cannot ask for a better location. The hotel sits directly on the harbor. The staff is friendly and will go out of their way for you. The rooms however are quite old and need updating. If you are very particular about your room (e.g. modern, etc), I would not recommend the hotel. You will be disappointed with the accommodations. Otherwise, a good hotel and in walking distance of everything.
from West Chester, Pennsylvania
Submitted on 05-10-2016
Pier 5 is located right on the water across from the aquarium & in easy walking distance dining & fun. We were there for a conference. We booked 2 queen beds & got a king room. Since, I was traveling with my coworker, we needed 2 beds, but they were overbooked!!!! The roll out bed was comfortable but not what we booked!! The decor is modern & updated in the hotel entrance, but the rooms are dated with peeling wallpaper & antiquated heating systems. Happy hour was nice. Great crab dine & f... Read more
from nj
Submitted on 08-10-2016
May need to just try it out. It is a little different than other well known hotel chains in the area. Quirks to overlook for the fantastic location! The staff has been extremely wonderful too. No problems encountered at all! The balcony is by far my favorite. We always try to get a room with outdoor space and this came up on a search I googled. A safe quiet area and many runners from 5am on seen. Great to people watch and boat watch. If you happen to be handicapped this may be a good spot for yo... Read more
Submitted on 08-10-2016
Well the room was clean . The French Beginnings Breakfast serve in lobby was ok. The hotel Website said the following was free: WI FI WEEKDAY PAPER NOT FREE We had a view of the street second floor not the harbor do know if this done because we book the room from Groupon or what. BUT ROOM WAS CLEAN. FRONT desk personnel Fair. Richard valet parking attendent OUT STANDING LIKE I SAID ROOM WAS CLEAN.
Submitted on 09-10-2016
The hotel sits on Pier 5. The public areas are nice and modern. Ruth Chris Steakhouse and McCormick and Schmidt are onsite. Rooms are dated and need updating desperately. If the conference had not been in the hotel, I would have moved to another location. Staff was friendly and helpful.
from Morrisville, Pennsylvania
Submitted on 14-10-2016
Upon entered our room that was a "harbor view" room, there was an immediate strong, musty smell throughout the room and in the bathroom. The closet was the only space where the smell was not evident. I opened the balcony doors for quite a while. It was a breezy afternoon. However, the smell did not dissipate. We did find a unit on the floor that we were told was to neutralize the air but did nothing to eliminate the musty smell. We contacted the front desk about the smell and someone arr... Read more
from Nutley, New Jersey
Submitted on 16-10-2016
As the title states it's all about the location. You can't get a better spot, you can literally walk everywhere, dinners, aquarium, movies, museums. It's really the perfect spot. We got a corner suite, it was a little dated but very clean ... breakfast buffet is nice and everyone is really accommodating. Room service was great too!
from Newark, Delaware
Submitted on 17-10-2016
We loved this hotel. It is right on the Harbor. So we did not have to drive anywhere. They have a great breakfast buffet. And, make sure you have VonJenay take care of you. She is great!!!! They also have a happy hour which was also great. We can't wait to go back again.