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Hilton Garden Inn White Marsh

Baltimore, MD, US (BWI)

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Based on 496 reviews
Hilton Garden Inn White Marsh is located in the Northeast suburbs of Baltimore Easy access to North or South I-95 20 minutes from Downtown Baltimore;
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Hilton Garden Inn White Marsh
5015 Campbell Boulevard, Baltimore, MD US 21236

The Hilton Garden Inn White Marsh hotel in Baltimore, Maryland also offers complimentary Trolley service to the local Mall and THE AVENUE at White Marsh based on availability during evening hours.Deluxe accommodations, friendly service and a relaxed Maryland style atmosphere await our guests.Hilton Garden Inn White Marsh, MD Hotel Facilities/Services:* USA Today® delivered each weekday morning* 155 guest rooms (including 10 junior suites)* Non-smoking and handicapped accessible rooms available* Breakfast is served daily in our Great American Grill® - Mon-Fri 6am-11am, Sat-Sun 7am-12pm* Dinner is served in our Great American Grill® Daily 5pm-10pm Holiday Hours 6pm-9pm* Room Service is available Daily 5pm-10pm Holiday Hours 6pm-9pm* Lobby Bar is open Daily 5pm-10pm Limited Holiday HoursThe Hilton Garden Inn White Marsh, Maryland hotel in Baltimore also has:* A 24-hour Pavilion Pantry®* 24-hour fitness center along with complimentary access to Bally's Fitness Center located next door* Heated indoor pool and whirlpool Mon-Fri 5pm-10pm Sat-Sun 9am-10pm* Complimentary parking* 6,000 square feet of meeting space for up to 200 people* Valet laundry available weekdays with drop off by 8am, pickup by 8pm* Complimentary self-laundry is also availableCome enjoy Maryland hospitality and exceptional service at the Hilton Garden Inn White Marsh/Baltimore hotel.***** Everything. Right where you need it.® *****

Amenities Include: Meeting Rooms, Restaurant, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 496 reviews
Submitted on 18-05-2016
my wife had a muffin and was charged $10.95 for full breakfast. I complained to girl at desk to no avail, Hence I have cancelled all future reservation at Hilton Garden Inns! They are out of my search requirements, We will only stay at hotels that offer free breakfast, they all charge enough.
from Indianapolis, United States
Submitted on 20-05-2016
Excellent experience. The breakfast buffet was an excellent deal. The hotel staff was very helpful with dining options close to the hotel. The bar staff was great with provided any us with everything we needed to keep the "good times rolling" in our room, once the bar closed.
from Tampa fl
Submitted on 21-05-2016
Nice hotel very comfortable close to the venue we had to attend great breakfast didn't like the fact that the waitress wanted to seat us at a long table with 10 other people, we chose to sit by ourselveswhat more can I say wish the weather was warmer but you have no control over that
from Bay Area, CA
Submitted on 22-05-2016
Clean, well furnished, friendly staff. The junior suites are truly spacious. They advertise the $10.95 breakfast format vigorously ("chef cooks to order for you") but it is really only barely a step above the Hampton Inn format of a free buffet, and the food is the same quality. It was a bit chaotic on both days we tried it. Especially if I were on a long stay, I'd probably choose the Hampton Inn which shares the same parking lot, and save the money. But the property itself is just fine and nu... Read more
from Virginia Beach, Virginia
Submitted on 22-05-2016
Friendly staff went above and beyond to take care of guest and answer questions! The one thing was I thought breakfast was free. Lady at front des was super friendly. Building in quite town white marsh. Breakfast was good.
from Cumberland, Maryland
Submitted on 30-05-2016
As stated multiple times, reservations messed up, separated wedding party, gave EX mother in law information regarding my rooms and locations. She and her son are exes for a reason. Breakfast good, room clean but both overpriced.
from Westminster, Maryland
Submitted on 30-05-2016
We visited the White Marsh Hilton for a wedding we attended. Everything was nice and clean, and they even accommodated our request to be on the same floor as the rest of the party! And it was on MDW!!
from South Orange, New Jersey
Submitted on 01-06-2016
We stayed at this Hilton Garden Inn for a family wedding taking place in the area. Nondescript hotel. Nothing special. Not a particularly good value. The hotel is clean, wi-fi is adequate, breakfast is not included but a reasonable value. Breakfast area is relatively small and becomes quite crowded.
from STILLWATER, United States
Submitted on 04-06-2016
The staff at this hotel was wonderful. Very friendly and well trained. My room was clean, quiet and comfortable. The room rate was reasonable and the ability to pre-check in made for a quick process upon arriving.
from Elmhurst, New York, United States
Submitted on 06-06-2016
The rooms are comfortable and clean. The staff greets you with a smile and are extremely helpful. The food is tasty! The location is great especially for shoppers. Location is also quiet and close to a number of retail establishments. You can't ask for a better deal. The room rates are very reasonable. I travel to Baltimore 7-8 months out of the year and this is the only place I stay.
from Brooklyn, New York
Submitted on 16-06-2016
My partner and I booked through hotwire last minute. The hotel had good reviews. The hotel seemed clean and the room seemed nice enough. When we were back from our full day of activities, we begun to get ready for bed. It was then that we noticed 6 or 7 small animal turds on the floor near the wall next to the chair where we were putting our backpacks. I called the front desk. They apologized and asked if someone should come up right away. We were both already in bed and said no. I would... Read more
from Baltimore, United States
Submitted on 16-06-2016
We stayed here because of our nephew's wedding in the area. It was a really nice hotel. The hotel was located near many restaurants and stores had we needed to go to any. Great staff. The full menu, one price breakfast was excellent. Also, liked having the noon checkout.
from Brandywine, United States
Submitted on 17-06-2016
The location, staff and facilities is great. the beds are adjustable which is great feature. Maintenance need to do routine inspections to assure that bed are operable so that every tenant have the true experience and comfort.
from Austin, Texas
Submitted on 18-06-2016
We always stay here when we come to Baltimore. The staff creates a home away from home for our family. Always a pleasant face, and "how are you" when you walk past the main desk. They treat you like an old friend everytime you stay. It's a comfortable, relaxing, friendly atmosphere! It's the reason why we keep coming back!
from Orange Park, Florida
Submitted on 20-06-2016
The rooms were clean and up to date. Comfortable beds, pillows and bedding. The staff was very professional and accommodating. On our last night stay the A/C malfunctioned and the room got very warm. We told the staff at checkout and they comped us for the last nights stay.
from Falmouth, Maine
Submitted on 22-06-2016
We stay here quite often as we have family that lives in Baltimore. The Hotel is clean and convent. The staff are very friendly and always eager to help. Never have had a bad stay here. Will be returning in the near future.
from Shippensburg, Pennsylvania
Submitted on 25-06-2016
We booked block of hotel rooms with 2 double beds back in March for our baseball team to stay after Saturday games. When our team checked in we got king bed with pull out couch - not what we booked. The hotel front desk informs us the rooms are assigned as you check in and all double bed rooms were taken - mind you we checked in around 6ish. Could not give us another room cause they were over booked. Also front desk person said could be worse last 2 people to check in wont get a room. Then ... Read more
from Live Oak, Florida
Submitted on 28-06-2016
The hotel is clean, quiet, and in a convenient location for shopping. The breakfast choices were great but NOT complimentary. I thought for the price per night, a free breakfast would be in order. Guess I'm frugal. Friendly and attentive staff. Would definitely stay again.
from Virginia Beach, Virginia
Submitted on 29-06-2016
Several of my family members and myself stayed here for one night on 6/25/16. I'd reserved three rooms which were ready and waiting on our late arrival after 10pm. The hotel entrance was well lit and easily accessible. Parking was convenient. I'd done pre check in online, so our room keys and complimentary bottled water were waiting at reception when we arrived. We arrived at different times , but that didn't present as an issue. Our room was spacious, neat and tidy. Our bed was ultra comfortabl... Read more
from Mason City, Illinois
Submitted on 01-07-2016
This was a typical HGI. I always prefer these over the Hampton for the better breakfast options. My room was clean. You do get noise from the interstate, but it was like white noise for me and never impacted my sleep. You are near nice shopping centers and multiple food options. My only downside to the entire HGI chain....their beds. I find those odd mattress to be forever uncomfortable personally. However, that is at all HGIs and not a personal negative to this facility. Staff were friendly. I ... Read more
from Brooklyn, New York
Submitted on 06-07-2016
If your ever in he Maryland white/marsh area please stop by you won't be disappointed. My husband and I love the room and the services was great my family couldn't pick a better place . Because everything you need is right there
from Arizona
Submitted on 07-07-2016
The hotel has a very nice lobby, with water and cookies available, the lobby is large and spacious. The front desk staff is very friendly, willing to listen to requests and will do what they can to accommodate them. The rooms are also clean, with microwaves and mini-fridges that work well. The A/C is a little loud but will cool the room nicely. The hot water is almost too hot, but has good pressure. The rooms are quiet and spacious. The TV will accommodate HDMI connections to PC's, althoug... Read more
from Soenderborg, Denmark
Submitted on 09-07-2016
Stays here a lot as it is close to my company's office in the area. Everything is easy going and the service is the reception is the best. Great restaurant with a super breakfast. No hidden cost - even receiving packages on my behalf is free of charge.
from Charlotte, United States
Submitted on 10-07-2016
My spouse and I attended my family reunion at this hotel. The staff was very courteous and the accommodations were nice. We had a room with a king bed which was very comfortable. Breakfast was excellent, and although it cost $10.95 per person, it was hot and we had a variety of breakfast items to choose from. We would definitely stay at this hotel again if we come back to Baltimore.
from New York City, United States
Submitted on 11-07-2016
This hotel is located in the perfect area to have a family reunion, the Williams family Reunion took over the whole hotel and we had a, shopping, and fun for the kids it was a great weekend,
from St. Petersburg, Russia
Submitted on 15-07-2016
Great guarded pool facility, even though it's small, but gets busy quite often. Location is nice, but too far away from downtown. Perfect for people on the road to escape for a little bit. Loved the outside area for chilling right near the pool. Located near white marsh shopping center
from Plainview, New York
Submitted on 19-07-2016
The staff was very helpful and professional, the rooms are clean and decent size. Was able to congregate with other guests although bartenders left before 11 o'clock with many customers still at the bar, although hotel staff never complained as we stayed at bar area for sometime after. Was a nice place and I'm willing to stay again. Prices are fair you get what you pay for, have been to similar quality hotels for a bout 20% less.
from NY
Submitted on 19-07-2016
We stayed one night only as we came to Baltimore for a festival. The hotel is an large seemingly new development. There are lots of shops and chain restaurants in the immediate area. The rooms are clean and average. Service was fine, nothing amazing but nothing terrible. During a summer weekend there were tons of kids running around the building and using the pool. We'd do a one night stay here again for a good price. We booked through via mobile and saved about $25 off the rate... Read more
from Berne, United States
Submitted on 19-07-2016
Good location close to mall and other places to eat, met my needs for the week to where I had to go in all directions from hotel. The breakfast buffet was to much for me for the price, I can not eat that much. The pool was good for my daughter and the exercise room looked good also. Rooms were clean and nice just to relax.
from Alexandria, Virginia
Submitted on 20-07-2016
The Hilton Garden Inn in White Marsh is very nice. Located near the White Marsh mall and Town Center. Also easy access to 95. Rooms very nice. Breakfast buffet good and convenient. Good value and cafe staff very friendly.
from Woodside, United States
Submitted on 20-07-2016
This hotel is very clean, comfortable and has everything that you need. The staff is very helpful and courteous. The rooms are big, the beds are comfortable and they have Keurig coffee makers! The only set back is they do not have free breakfast. You pay one fee and then it is all you can eat breakfast. It should include a free continental breakfast with the option to pay for a bigger breakfast.
from Port Royal, United States
Submitted on 22-07-2016
Very tired room with peeling paint in bathroom. For the price, no comp breakfast...not a good value . We would not go back... Staff was excellent . We needed to change rooms because the first room was under construction.
from Baltimore White Marsh, United States
Submitted on 22-07-2016
Between Washington DC and Philadelphia and just outside Baltimore, Maryland. Almost within walking distance to a large mall and restaurants. Nice staff and very clean rooms. Like the free wi-fi Internet service. Bar and restaurant need a better appearance, as it does not feel inviting. Reminded me of a high school classroom.
from New York City, New York
Submitted on 23-07-2016
Your breakfast was great and I will stop there again and the services is execellent and it was a joy to be here on my way to Florida, to look for a new home for me and my wife so we can be settle and enjoy life as we get older
from Edgewater, Maryland
Submitted on 24-07-2016
We just left this garden inn and what a great place. Staff very friendly and Christopher is a hoot !!! The rooms are well layer out and Roomy. Beds are big and very very inviting. The breakfast is more than a typical buffet. Full eggs, omelets waffles and French toast. Breakfast staff very friendly and always make sure you have anything you need.
from Fredericksburg, United States
Submitted on 24-07-2016
Very convenient. Close to mall and a lot of restaurants. Convenient to the beltway of i-95. The breakfast is made to order. Get the breakfast package. Pool and workout room. I don't think trip advisor likes brevity, but bottom line this is a great travelers hotel.
from Augusta, Georgia
Submitted on 25-07-2016
Great place to stay with family. Walking distance to several excellent restaurants as well as large shopping mall. Indoor pool where we swam with our grandson. We enjoyed desserts and wine downstairs one evening. We also shopped at the mini market several days for in room snacks.
Submitted on 27-07-2016
We were surprised at how nice this hotel is. It seemed a little pricey for the type of hotel, but they all were in this suburban area. The size was good --- not too big or too small. Staff is really nice and the café was exceptionally good and moderate in price. The swimming pool area was very nice, as we are elderly and they even had facilities for handicapped. We were in the area for medical treatment at Hopkins. Staff is very friendly. Lots of nice stores near by. Would definitely r... Read more
from INDIAN TRAIL, United States
Submitted on 27-07-2016
This location was convenient to many location. This is a quiet location even being located near a freeway. The staff were friendly and efficient, and answered all of our needs. Will definitely stay again next year.
from Dayton, OH
Submitted on 30-07-2016
This is a good hotel if you are traveling to white marsh area for work. This is my second time staying there so after doing that I think there are two main areas they need to focus on, 1. They need to updates the rooms getting worn and outdated and they for sure need to update the tv remotes everyone I traveled with had issues with them. 2. They need to offer free breakfast and/or happy hour, every nearby hotel offers one or both of those and we probably will switch to one of them next time if t... Read more
from North Lawrence, New York
Submitted on 30-07-2016
The location was good in that it wasn't too far off of I-95. The room I had was a spacious enough with a fridge and microwave. The only hickup I had encountered was the breakfast. When I had checked in the person at the front desk had casually told me when breakfast is served too and from and pointed out the location of where it is served, so I had thought it was complimentary. I hadn't realized until after I had sat down with my plate that a waitress came over with a bill for the breakfast tha... Read more
from Parkland, Florida
Submitted on 03-08-2016
We stopped at the Hilton Garden Inn on our way to Pennsylvania because of the rain last weekend in the Baltimore area. The hotel is close to I-95. There were several hotels to choose from, and we were happy with our choice. Check-in was easy and quick. Our room was very clean and nicely decorated. Bed was comfortable. Water pressure in the shower was strong, and the towels were soft and fairly plush. There is a large shopping area around the hotel with many restaurant choices. We left e... Read more
from Elmhurst, Illinois
Submitted on 14-08-2016
A wonderful staff including Rebecca as the check in. We used a conference room for training. The staff was very friendly and helpful. The food was served promptly and was very good. There was plenty of parking. The inn was very clean.
from Northern Virginia, Virginia
Submitted on 15-08-2016
An overnight stay to in the area after attending a military ball ?? location was convenient, close to the venue, several eating establishments, and close to the freeway. Meets Hilton standards ?? great room, comfortable bed, linen, with an attentive staff. Room had a small fridge, microwave, and Kuerig coffee maker. The only negative is that the house keeping will need to do a better job. I found a dried up contact lenses on the sink between the area between the faucet and mirror which mad... Read more
from Philadelphia, Pennsylvania
Submitted on 30-08-2016
Beds were awesome. Staff very nice. One night getaway. Well worth the money and although breakfast is not complimentary, it was good but the pancake/waffle/French toast batter needs improvement. Will return.
Submitted on 30-08-2016
Check in and all else was fast and smooth. Enjoyed it very much. Clean property, excellent location. The atmosphere was also great and plenty to do if you have the time. The mall is nearby as well as other shopping areas, the movie theatre, a full gym, etc
from West Hempstead, New York
Submitted on 31-08-2016
The hotel was very nice . Staff was great and the restaurant dinner was excellent ! It was great to relax and enjoy a good meal without getting back in the car ! I would definitely stay at this hotel again !
from London, England, United Kingdom
Submitted on 01-09-2016
This is a nice, clean, airy hotel. It's close to a few malls and shops (all a short drive away) - and a good 40 minutes north of Baltimore. There's a very small pool (with a lifeguard) with a hot tub, and a small gym with machines and free weights. The breakfast is nice - the staff are all super friendly and helpful. In fact all the staff throughout the hotel were super friendly. The rooms don't have safes so you can use the safety deposit boxes at the front desk and the staff were always happ... Read more
from Oregon City
Submitted on 03-09-2016
Traveled across the US for my brothers wedding, arrived at The Hilton and was disppointed from the get...stayed in a few Hilton's in my life and this was not that! To start with, the fan on the air condition had to be constantly running or else hot air would blow, running all night , kept us up made for a real cranky mother, daughter and other day we were exhausted. Wood bed frames caused injury to our exhaust fan in the bathroom, so getting ready for the wedding wa... Read more
from Middle River, Maryland
Submitted on 11-09-2016
great place to stay, good service, good food and drink; very helpful staff. close to white marsh mall and the avenue @ white marsh. easy access from interstate 95 and the Baltimore beltway 695. minutes to the inner harbor and Camden yards.
from Baltimore, Maryland
Submitted on 16-09-2016
Stayed for a night. We attended a wedding in the area and didn't want to travel back to Baltimore afterward. My only gripe is the terrible breakfast. Skip and take your $11 elsewhere. It was crowded and service was awful. It took a good ten minutes before anyone even approached us as we stood waiting to be seated. The food was a disappointment, even though there are quite a few options. I would urge you to drive over to the Avenue for a meal. Check in went smoothly (I used the app to check in ea... Read more
from Baltimore, Maryland
Submitted on 20-09-2016
I enjoyed my stay at this hotel. My family enjoyed the indoor pool and hot delicious breakfast. The staff are the friendliest and eager to please. I would highly recommend this hotel and stay at this location again.
from nashville, United States
Submitted on 21-09-2016
Would recommend this hotel highly. Awesome staff, great food, very clean, beautiful area. Great area for shopping and other restaurants. Shopping malls and eatery's are walking distance. it's also right off interstate 95.
from Germantown, Maryland
Submitted on 26-09-2016
My wife and I stayed here for a wedding so the choice was not ours. The location is convenient to both Baltimore and the northeast suburbs and surroundings. The staff was helpful when we had questions but seemed to be very busy with the three or more groups using the hotel that weekend. The breakfast/eating area was pretty small and was taken up very quickly by the number of people that were there. I don't think this was an issue caused by the number of large groups but would happen anyway w... Read more
from Minneapolis, Minnesota
Submitted on 29-09-2016
Our visit was short but very nice..the hotel is very lovely and the staff is very friendly...the hotel is located close to numerous restaurants and shopping and convenient to the interstate... A winner!
from Columbia, South Carolina
Submitted on 01-10-2016
Checked into here last night. Had simple requests of two double beds rather than king bed. The lady at front desk around 8 pm was flustered by my request. The room was good. Breakfast is an extra $10 fee per person. I wanted a place to lay my head. Helping a friend move. Will not stay here again.
Submitted on 11-10-2016
We arrived at the Hilton Garden Inn at approximately 5 p.m. Upon arrival and departure desk staff was warm, professional & accommodating. We were in town on family business and only staffed 1 night. Our room (529) had 2 double beds, chair with a foot stool, desk & chair, refrigerator, microwave, coffee pot etc. Everything was in working order and the room was clean and comfortable. My husband & I had breakfast in the morning. The food was tasty & fresh. The wait staff was polite and effic... Read more
Submitted on 13-10-2016
I have stayed at the hotel in the past and was always quite happy. This time I was very disappointed from the moment we walked into the room until we left two days later. Bed was extremely uncomfortable and the stale odor in the room was very bothersome, especially to someone with allergies.
from Garland, UT
Submitted on 18-10-2016
Hotel is clean and comfortable. A nice size. The bed is comfortable. Rooms are quiet with the exception of occasional hallway noise. I had a maintenance problem in the bathroom and it was fixed quickly. It is a very convenient location to stores and restaurants. My only complaints: one housekeeper was rude. I did not need housekeeping services, but my trashcans were filled. Housekeeping was down the hall, so I set the 2 trashcans outside my door because I was getting ready to shower and d... Read more
from Charlotte, NC, United States
Submitted on 23-10-2016
This HGI is my favorite HGI of any I have stayed at over the last 10 years. The staff is the nicest of any hotel I have stayed at. You cannot go wrong staying here. The location is convenient to many restaurants and to I95 and I695, It is close enough to Baltimore that is is easy to go for dinner and return for the night. Recommended anytime you are in the area.
from Princeton, Texas
Submitted on 24-10-2016
Clean hotel, nice little gym with weights and cardio equipment. Great location, lot of restaurant in the area. Decent size mall near by. Decent size indoor pool with a lifeguard on watch. All laundry equipment works.
from Chandler, Arizona
Submitted on 24-10-2016
Stay here very often. Elderly parent lives in nearby lifecare facility. Very good food, wine. Very comfortable. Shuttle service very helpful. Staff always helpful. You should stay here but leave a room for me!
from Dallas
Submitted on 24-10-2016
As someone who travels 85% of the year, it's super important to have great dining options and a staff who is eager to make sure all your needs are met. This hotel has both and more. I'm staying in a king size room. The size is great and the bed feels amazing. If you're looking for place to stay while on business or with family, you won't be disappointed
from Raleigh, North Carolina
Submitted on 26-10-2016
Hotel is conveniently located in a big shopping area with plenty of restaurants and shopping...even within sight of an Ikea. Minimum noise from traffic. Fairly modern edition of the Hilton Garden Inn brand. Checking In: desk staff will give you no info on how to sign-in to wi-fi or will give you the wrong info. It can be tricky but is good once connected. Room: big and comfortable. Bathroom: satisfactory size and well maintained. HVAC: good. Easy to get in and out of hotel. If you are lucky, ... Read more
from White Marsh, Maryland
Submitted on 26-10-2016
Poor quality, expensive. Did not offer any perks for Hilton honors. Older furniture in rooms. Common area was better. Choose this hotel thinking there would be a full scale restaurant for evening meal but really just a bar.
from Virginia Beach, United States
Submitted on 26-10-2016
I recently stayed again in the Hilton Garden Inn in Whitemarsh, MD. I have stayed in this hotel every time I attend functions in this are. It is convenient to shopping and restaurants; and closed to interstate access. Always clean and in safe locale. On-site restaurant serves good food, slightly high pricing, service always good. On-site bar. Meeting facilities very statisfactory.
from Linden, New Jersey
Submitted on 27-10-2016
I generally stay in this hotel every 8 weeks or so for business. It is one of my favorite HGIs. It is conveniently located near great shopping and there are multiple dining options. The room is clean, the staff is great and the bartenders are friendly, decent food. Suggestion- stay on the odd number side of the hotel, the other side faces Rt 95 and is very noisy with heavy traffic all night long.
from Forestville, Maryland
Submitted on 23-11-2016
I booked my room online and then walked in and just gave my name and was all set. They handed me my keys and I was satisfied. The walls are kind of thin because I could hear others but I suspect they were just abnormally loud.
from Mancos, Colorado
Submitted on 25-11-2016
Clean, easy to find, quiet and very friendly! Beautiful views of White Marsh as well. Front desk was so friendly and made you feel right at home. The room had microwave, fridge and nice clean Keurig. Everything you would need for a business of family stay!
from Massachusetts
Submitted on 26-11-2016
First time trying the Hilton Garden variety of Inns. We arrived after a long day of traveling, around midnight. Of course I am exhausted. Was given a room that is accessible. Which of course means the bath has the vanity the size of a pizza box. No room for anything. I also noticed that it had a door that could be used as an adjoining room. I was too tired to call downstairs and be moved and convinced myself it would be ok. It wasn't. Dealing with the vanity was inconvenient, but doable. However... Read more
from Bel Air, Maryland
Submitted on 30-11-2016
Everything was excellent, the room was exceptionally clean, bed was comfortable, the staff was great, good food and my 8 year old Granddaughter loved it so much she wanted to make it her permanent home.