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Best Western Plus Waterville Grand Hotel

Waterville, ME, US (WVL)

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Based on 338 reviews
Room & Rates
Standard Room, 1 King Bed

Standard Room, 1 King Bed

1 King Bed
Entertainment - Free WiFi, 32-inch flat-screen TV with premium channels
Food & Drink - Microwave, coffee/tea maker, room service, and refrigerator (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Standard Double Room, 2 Double Beds

2 Full Beds
Entertainment - Free WiFi, 32-inch flat-screen TV with premium channels
Food & Drink - Microwave, coffee/tea maker, room service, and refrigerator (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Microwave, coffee/tea maker, room service, and refrigerator (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

1 King Bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Microwave, coffee/tea maker, room service, and refrigerator (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 Full Beds
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Microwave, coffee/tea maker, room service, and refrigerator (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

2 Full Beds
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Microwave, coffee/tea maker, room service, and refrigerator (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Suite, 1 King Bed, Smoking, Refrigerator & Microwave

1 King Bed
Entertainment - Free WiFi and wired Internet access, 32-inch LCD TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Microwave, coffee/tea maker, room service, and refrigerator (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Microwave, coffee/tea maker, room service, and refrigerator (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Microwave, coffee/tea maker, room service, and refrigerator (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 2 Double Beds, Accessible, Bathtub

2 Full Beds
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Microwave, coffee/tea maker, room service, and refrigerator (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free newspaper, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Microwave, coffee/tea maker, room service, and refrigerator (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Best Western Plus Waterville Grand Hotel
375 Main Street, Waterville, ME US 04901

Rooms
Make yourself at home in one of the 138 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.

Amenities
Don't miss out on the many recreational opportunities, including a nightclub, an indoor pool, and a spa tub.

Dining
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). Cooked-to-order breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a 24-hour front desk and multilingual staff. Planning an event in Waterville? This hotel has facilities measuring 6000 square feet (557 square meters), including conference space. Free self parking is available onsite.

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Know Before You Go

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Conference Rooms
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Multilingual Staff
  • Night Club
  • Porter / Bellhop
  • Room Service
  • Sauna
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 338 reviews
from Hancock, Maine
Submitted on 02-05-2016
Upgraded motel with an extremely comfortable bed and quiet room on the top (third) floor. We enjoyed our breakfast and the allowance ($14) given to cover breakfast. I definitely would consider staying at the Best Western Plus if I was staying in Waterville again.
from Rochester, United States
Submitted on 03-05-2016
The hotel was excellent in all aspects. Lobby was warm and friendly, staff was knowledgeable. The room was clean, comfortable and quiet. My one night stay was outstanding. The location of this best western was right off the interstate highway with plenty of restaurants to choose from. It also had it's own restaurant.
from Morrisville, Vermont
Submitted on 07-05-2016
Easy access off I 95. Extremely courteous desk staff. Clean room and common spaces. King -no smoking was indeed that with a very comfortable bed. Highway noise was minimal. Be sure to get your voucher for basic breakfast which is a hot, fresh breakfast for free! Great coffee. Plenty of parking and close to downtown Waterville for access to restaurants etc. The bathroom is a bit small, but very adequate. Great full length mirror. Wish there were more outlets near the bed so you don't have to unpl... Read more
from Colmar, France
Submitted on 10-05-2016
We stayed here for 1 night. Rooms were clean and relatively comfortable. The restaurant is more of a bar and we were the only people that ate there that evening (there seemed to be quite a few people in the bar end though), the waiter was very helpful, the food was average (burgers, sandwiches and fries). NB breakfast is not a buffet but waitress served, it was a bit slow. We hadn't expected this and we were in a hurry, when we explained that the waitress was helpful and tried to move things al... Read more
from Mapleton, United States
Submitted on 16-05-2016
This is one of the friendliest hotels that I have stayed in. All of the staff was very helpful with anything that I needed during my stay. The hotel was clean and well decorated. I will be staying here again.
from Belmont NH
Submitted on 18-06-2016
I am a 75yr old Disabled Vet and had requested 2 bed room on first floor as I have walking disability from service. First thing get sent to 2nd floor King. Nobody even read reservation. Finally got a room in the Zoo section where doors had beware of cat signs posted on doors and hall stunk of cat urine. Did I forget to mention that room was so far away front desk ,coffee, Breakfast etc that my wife and I passed on it. If you are I cat lover this is the place for you
from Detroit, Michigan
Submitted on 20-06-2016
Best Western Plus Waterville Grand Hotel is in close proximity to Colby College Museum of Art (great collection of regional and international artists). O'Brien's Irish Restaurant and Pub is located on the property and offers a good selection of breakfast and dinner options. My understanding is hat this hotel was recently upgraded, although it is hard to tell; colors and furnishings appear outdated. Aside from that the room was clean, staff were friendly, and the hotel was quiet.
from Noblesville, Indiana
Submitted on 27-06-2016
We found this motel to be pleasant, clean and affordable. Very helpful staff. Attached Irish bar/restaurant we great. The breakfast voucher for the restaurant was a delightful surprise for a real breakfast. I would highly recommend this Best Western
from Lewiston
Submitted on 30-06-2016
Room was clean, spacious and comfortable, Restaurant (O'Reily's) was charming with modestly priced good food, but limited menu. We had a back inside room which was quiet and easily accessed. They include a breakfast beginning at 7:00 but we had to leave before 7 so cannot comment on the breakfast.
from Mapleton, United States
Submitted on 04-07-2016
I would recommend this hotel to family and friends. All the staff was friendly and helpful. The hotel was clean and decorated very well. I loved the courtyard with the trees and beautiful flowerbeds. It is the perfect place to have a picnic lunch. The saltwater pool was great and very relaxing. I really enjoyed my stay and plan to go back.
from Milford, Connecticut
Submitted on 08-07-2016
On our trip to Canada from Connecticut, We stayed the night in this lovely hotel. They brought the suitcases to our rooms in record time, and there were cookies and juice waiting for all visitors. Add to that a lovely buffet breakfast in the morning before we got on our way. It was a great experience with clean rooms and helpful hands, I would recommend this place to everyone !,
from Massachusetts
Submitted on 11-07-2016
The front desk staff was very friendly and helpful. The room and facility was spotless. The restaurant was terrible. I made the mistake of ordering one of the "specials", prime rib. It was without a doubt the worst prime rib I have ever eaten or should I say tried to eat. Our server asked how it was so I told her it was terrible and she just shrugged. The next morning breakfast was not much better. The eggs were cold, we were never served coffee after being seated and the hostess had a serious a... Read more
from Eastham
Submitted on 13-07-2016
We booked a one night stay at the Best Western on a trip to Maine. The was located right at the exit off Route 95. The check inn staff were pleasant and informative. Our room was large, clean and comfortable. It included a refrigerator and microwave as well as a small coffee brewer with the fixings. Our room charge also included a voucher for a full breakfast . The dining room was a true post and beam appearance which made for a very pleasant environment. Out server was delightful and made sure ... Read more
from Monroe, Connecticut
Submitted on 13-07-2016
Room was very large and comfortable. Bed was also very comfortable. Staff was very friendly. We stayed here on our way to Nova Scotia. Breakfast was buffet and was very good, many items to choose from. Suit cases brought to room very quickly.
from
Submitted on 21-07-2016
I would have rated this hotel poor, but considering the low cost it escapes with an average. For starters, there is a bar or function room just as you enter the hotel. Everybody is standing outside smoking. You need to walk through the smoke cloud to get into the hotel. I reserved two rooms for my family consisting of my wife and I and our two small boys. I requested adjoining rooms. I understand that's not guaranteed, so be it. I called TWICE to confirm the reservations and make sure they had... Read more
from Chicopee, Massachusetts
Submitted on 24-07-2016
Just off exit 130 on I-95 is the Best Western Hotel. The rooms were good sized, beds comfortable and staff friendly. Microwave, refrigerator and coffee maker in each room. Large desk and free wifi. Indoor pool. Breakfast included. My only complaint was that the hotel directory and map did not tell us how to get to the lobby. Since we'd come by bus we'd entered from the back and had no idea how to reach the lobby.
from Toronto, Canada
Submitted on 26-07-2016
Staff were very helpful, rooms are nice, clean and comfortable. The immediate area in not especially nice as it is in a area of stores etc, but it is a good location if you are traveling. Hotel restaurant was a bit dated, but the food was fine and the service was good.
from toronto
Submitted on 29-07-2016
I stayed here one night during my road trip. Reception staff were friendly, quick and efficient both at check in and departure. I had room 305. Nice clean room with fridge, coffee maker, microwave, bath tub, ironing board & iron and king size bed. Free fast wi-fi. For breakfast, I was given a $7 voucher which was sufficient for two eggs, bacon, hash browns, toast, juice and coffee. There is an indoor pool and fitness room. Home Depot, Walmart and all the essentials of life are across the street.... Read more
from Clemmons, North Carolina
Submitted on 06-08-2016
This was a descent place for a quick overnight stop. Convenient to I-95. It is an older hotel and could use an update but comfortable. Nice free breakfast served in restaurant there with a voucher. There is a buffet or you can pick from a designated menu. Waitress was excellent. Restaurants nearby for other meals. My only negative and it is because I am a Hotel Rescue Geek is that the nightstand lamps were extremely dusty. They look like the hadn't been dusted in weeks.
from Upper Darby, PA, United States
Submitted on 06-08-2016
We love staying here. The staff is very pleasant and helpful. The food in the restaurant is always good. The pool is always clean and the water is warm enough for me to get into without taking 10 minutes
from Saint John, Canada
Submitted on 07-08-2016
Very few hotels have Smoking rooms, this is an exception. Clean, modern and smoking room. Excellent air conditioning that filtered the smell out as well. Friendly helpful staff willing to please. Pool, hot tub, fitness room. Restaurant and pub. Great location off 95 north about an hour from Bangor going north. Will book this hotel again.
from Leland, Michigan, USA
Submitted on 15-08-2016
Spent a couple of nights here for a wedding. Shower head leaked more than it sprayed. Window sill covered in coffee stains and dead bugs. No water glasses after maid cleaned the room. Noisy with cigarette smoke seeping into non-smoking room. Lousy tiny square pillows.....just a bad place to stay. Reported problems when checking out...response..." We'll look into it " No apology at all....I think they just don't care.
from Lunenburg, Canada
Submitted on 30-08-2016
Slightly dated but clean rooms. Friendly staff. Very close to everything. Very close to highway and easy to find. Small breakfast included. Wrap around parking lot making it easy to access. Attached restaurant.
from Groton, Massachusetts
Submitted on 03-09-2016
The hotel was very clean and the staff was great. The only one complaint that I have is that there was a very strong mildew smell in the bathroom coming from the shower curtain. I've noticed this at many hotels and there has to be some way to remedy it. It was a cloth shower curtain and you could tell that it was never completely dried out before being pushed to one side hampering the odds of it drying out. The hotel gives you a voucher for breakfast at their onsite restaurant. What a great d... Read more
from Columbia, Tennessee
Submitted on 04-09-2016
We spend a week or more at this hotel every Summer while we teach search dogs on the Colby College Campus. Everything about this property is A+++ All of our students stay as well. Very dog friendly hotel!! Breakfast is great in the hotel restaurant and all the hotel staff are friendly and happy to do whatever is needed to make your stay awesome. They were even able to accomodate some last minute people. Darlene ( General Manager) is like family to us. We will be back in 2017 for sure.
from Andover, Maine
Submitted on 05-09-2016
Had to stay night before an early morning procedure. The hotel was nice, clean, people friendly. They had freshly baked cookies in the lobby when we arrived. We got a voucher for a free breakfast at the restaurant in the hotel and it was good. They give you $7 coupon towards any breakfast, or choice of three average menu items, which were good. The waitress was very friendly. Only minor complaints I have are lumpy pillows, noisy AC, and sticky floor in bathroom.
from
Submitted on 07-09-2016
Me and my partner dropped in looking for a room, after a 2 day drive all the way from newfoundland. We came in looking for a room. To my surprise they had one. Room was very clean. Had free hot breakfast that was served very fast and tasted great. I would stay here again.
from Toronto
Submitted on 07-09-2016
We stay at the Best Western Plus line of hotels for the cleanliness and presentation of the rooms and hotel. This hotel was run down with old carpets and dark bland interior decorating. Each of our beds had red/orange crusted stains on the top duvet cover and the room was dated and dirty. I went to give my 2 year old son a bath and the tub was dirty with stains all over it. Not acceptable for this line of hotel and would highly advise to avoid it. I will be writing directly to Best Western in ad... Read more
from PORTLAND,MAINE, United States
Submitted on 12-09-2016
We were disappointed in our service this time. We have stayed before and enjoyed our stay.I felt the staff were overwhelmed and they were understaffed or unprepared for the number of guests.The food is wonderful but the service is poor.
from
Submitted on 12-09-2016
We enjoyed our stay here at the Best Western Plus Waterville. There many amenities and the staff was friendly. The included breakfast at the attached restaurant was exceptional! It was right off the highway so easy to find.
from Canada
Submitted on 20-09-2016
My stay at this hotel was pleasant because the room was clean. Breakfast area was inviting; typical hotel breakfast. I couldn't get hooked up to the free wifi. So I just used my data. It may be frustrating if free wifi is important to you. Good for an overnight stay. Would stay there again.
from Alexander
Submitted on 22-09-2016
Well we stopped here years ago and had a great visit, so I made a point to make this a stop since our visit years ago was so nice. This time, we got a room on the 3rd floor. You have to walk thru the smoking section and wow that makes you feel dizzy. Then to the elevator. Then when we got to our room someone was in the room. I had to go back down the elevator, thru the smoking section to the desk ( its a good walk) told the young lady that someone was in that room. She said are you sure? Yes, ... Read more
from Mapleton, United States
Submitted on 24-09-2016
Great hotel with a great staff. Was on a business trip and the hotel internet was easy to log into and I was able to complete my work with no interruptions. Room was clean and comfortable make it easy to rest for my presentation the next day. I will be staying at this hotel in the future and will recommend to friends and family.
from
Submitted on 26-09-2016
Whenever I travel trough central Maine I stay at the Best Western Plus in Waterville. Comfortable, Safe, Clean, Value! Good resteraunt. Close to highway. Close to other resteraunts and shopping. I never consider trying a different hotel. Why be disappointed? DanO
from Portland, Maine
Submitted on 15-10-2016
The hotel is easily accessible from the highway with plenty of free parking. The room was large, clean, quiet and comfortable with a microwave and small refrigerator. Wifi was also free (and worked well) and I received a coupon for a complimentary breakfast and enjoyed the pancakes with bacon option. The service was good and I met the hotel's owner who was greeting guests in the restaurant, and seemed genuinely concerned about my experience.
from Lynn, Massachusetts
Submitted on 15-10-2016
Outside of Hotel and common areas were dirty. Fitness area - POOR Room was ok, bed was comfortable, Restaurant food was ok. I don't really recommend, especially for the RATE. NOT A GOOD VALUE. - One Night -
from Rhode Island
Submitted on 19-10-2016
A little late with this review, but definitely want to take a minute to thank the staff of this Best Western for a great stay. We were in town the weekend of September 16th visiting friends in Norridgewock, and chose this hotel based on reviews, rates and proximity. The staff was very accommodating and friendly, the common areas were clean and our room was spotless and comfortable. We also enjoyed breakfast both days, which was included in our stay. Lots of shopping and restaurant options li... Read more
from
Submitted on 27-10-2016
I am used to staying in Hampton Inns and Holiday Inns and found this a poor substitute. The room was clean but bathroom had inexpensive fixtures and low water pressure. I heard a lot of noise from the hallway. The breakfast options were of low quality and not very healthy.
from Summerside, Canada
Submitted on 06-11-2016
Recently spent two nights at Best Western Plus Waterville as a group of four ladies on a girls getaway/shopping trip. This was our first time staying at this location. The location is convenient with easy access to and from the interstate. All amenities (shopping, restaurants, fuel) are located nearby. The hotel staff we encountered were very friendly and accommodating. Although it appears the hotel has had some updates, it could definitely stand to have additional updates as common areas, po... Read more
from
Submitted on 11-11-2016
A truly good sit down restaurant style breakfast sealed the deal for us for staying at this hotel. Eggs any way you want them with all the fixings or a large list of other items. A great way to start the day and unique in our experience with most hotels where you are offered a continental breakfast. The hotel staff were friendly and efficient, room was clean and comfortable and it had a good lounge/bar to wash the road grit out our mouths when we arrived. Good value, would recommend to anyon... Read more
from Augusta, Maine
Submitted on 14-11-2016
I was in room 216, on the 2nd floor. I found it very convenient that each floor had a close-by drink vending machine and ice machine. We were able to do laundry for cheap up on the third floor. The pool area was nice, relaxing hot tub. I have a disability where I have a hard time walking so I had to be using my walker. Staff was extremely accommodating, very polite, "Can I help you with anything, can I carry that for you, how are you feeling today, etc." but still were respectful towards my disa... Read more
from Dedham, Massachusetts, United States
Submitted on 14-11-2016
We stayed for a funeral. They gave us a heavily discounted bereavement rate. The staff was very nice for the most part. Front desk staff was amazing. They made a room available to our parties to get away from the bar/restaurant, because it was "wing night" for the locals. Pool attendant wasn't friendly, but everyone is entitled to a bad day. Waitstaff was very nice (especially Sue!) , one particular bartender was beyond rude, but I think it was a by-product of a miscommunication and a bus... Read more
from Halifax, Canada
Submitted on 18-11-2016
Typical, but clean and dog friendly room. Food and service at O'Brien's Restaurant and Pub was top notch! Sarah was a most pleasant and dedicated bar tender and server. Enjoyed our evening of food and conversation.
from
Submitted on 20-11-2016
Room were clean, Bed was comfortable, bathroom was functional. Skip the breakfast the service is very, very slow and food is sub par, they overcooked the eggs Benedict I ordered, plus the cost of $4.25 for juice is expensive. I would recommend going across the street to the Governor's Restaurant & Bakery. The front desk was very helpful and accommodating. Overall I would stay here again.
from Gettysburg PA, United States
Submitted on 02-12-2016
We have stayed here on two different occasions and could not be happier. Very clean !!! Staff pleasant and helpful. Includes a real breakfast at a real restaurant on site. We love that! And husband with back issues really likes the salt water pool and hot tub. I go for the treadmill. Overall we look forward to staying at Best Western in Waterville and wish every town had hotel like this one.
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