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Hilton Garden Inn Portland, ME Downtown Waterfront

Portland, ME, US (PWM)

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Based on 1190 reviews
The Hilton Garden Inn Portland Downtown Waterfront hotel in Maine is perfectly situated in Portland's Historic Old Port District and offers fantastic
Room & Rates

1 KING BED

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KING DELUXE WATERVIEW RM

OVERSIZED-COMP WIFI-BED W/ADJUST FIRM DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KING DELUXE VIEW SOFABED

OVERSIZED-COMP WIFI-BED W/ADJUST FIRM DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KING BED WITH SOFABED

OVERSIZED-COMP WIFI-BED W/ADJUST FIRM DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1K WV MB/HR ACC DX STE TUB

VIS FIREALRM/DOOR/PHN ALRT, LIVING AREA,COMP WIFI-BED W/ ADJUST FIRM DIAL
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1 KING DLX SUITE WATERVIEW

LIVING AREA-COMP WIFI-BED W/ADJUST FIRM DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1KNG MOB/HEARING ACC W/TUB

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL
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1 KING HEARING ACCESSIBLE

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL
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2 QUEEN BEDS

COMP WIFI- HDTV WITH HIDEF CHANNELS, REFRIGERATOR-MICROWAVE-MP3 CLOCK-COFFEEMAKER
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2 QUEEN BEDS DLX WATERVIEW

OVERSIZED-COMP WIFI-HDTV WITH HIDEF CHANNELS, REFRIGERATOR-MICROWAVE-MP3 CLOCK-COFFEEMAKER
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2 QUEENS WATERVW SOFABED

OVERSIZED-COMP WIFI-HDTV WITH HIDEF CHANNELS, REFRIGERATOR-MICROWAVE-MP3 CLOCK-COFFEEMAKER
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2QN MOB/HEARING ACC W/TUB

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- HDTV WITH HIDEF CHANNELS
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2QN MOB/HEA ACC STE RI-SHW

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- HDTV WITH HIDEF CHANNELS
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Hilton Garden Inn Portland, ME Downtown Waterfront
65 Commercial Street, Portland, ME US 04101

We're also conveniently located near area attractions such as Hadlock Field, home of the Red Sox affiliate Portland Seadogs, Portland Museum of Art, Merrill Auditorium and Cumberland County Civic Center. Beautiful Maine rocky coast and sand beaches are within a short drive!Hilton Garden Inn Portland, Maine Hotel Features...* 120 hotel guestrooms, many with ocean views* Great American Grill® serving a full service, made to order breakfast buffet* Evening hotel room service* Lobby bar serving dinner nightly* 2 state-of-the-art meeting rooms for groups from 2 to 50* On-site catering for meetings, receptions, breakfasts, lunches and dinners for small groups* 24-hour Pavilion Pantry convenience mart* Complimentary shuttle service (airport and local businesses)* Valet Parking* Complimentary 24-hour business center* Complimentary high-speed, wireless internet service throughout hotel* Indoor heated pool and whirlpool* Complimentary fitness facilityThe 120 oversized guestrooms at the Hilton Garden Inn hotel in Portland feature...* Waterfront or Portland, Maine city views!* Complimentary secure printing to the 24-hour business center* Oversized work desk, ergonomic chair and desk level outlets* Two dual-line speakerphones with voicemail* Refrigerator, microwave and coffeemaker* Iron, ironing board and hairdryer* USA Today each weekday morning* Non smoking and accessible rooms availableAttractions near the Hilton Garden Inn hotel in Portland, ME include...* 5 miles from Portland International Airport* Within walking distance from the waterfront* 1/2 mile from I-295 and I-95* 1 mile from the Cumberland County Civic Center* 12 miles from Freeport, home of L.L. Bean* 10 miles from the famous lighthouses of Portland, MaineCome enjoy the hospitality at our Hilton Garden Inn hotel in Portland, Maine.***** Everything. Right where you need it. *****

Amenities Include: Meeting Rooms, High Speed Internet, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1190 reviews
from
Submitted on 21-05-2016
Once again Sloan the bartender gave us amazing service. She was fun and attentive and just an all around great server. I would recommend stopping in for a drink anytime your in the area. The food at the restaurant Was also delicious. The chefs name is Stoney and he prepares many fantastic plates including the lobster.
from
Submitted on 22-05-2016
We came here on our honeymoon. The service was excellent. Rooms clean. Location great!! Gave us complimentary breakfast!! We had an early check in, got to pick our room. I would stay here again and recommend. The concierge went above and beyond to help us!!
from Columbia, MD
Submitted on 22-05-2016
I've stayed at several hotels in Portland (on the occasions when the Hilton Garden Inn downtown is fully booked), but the Garden Inn on Commercial Street remains the best. Perfect location with views of Casco Bay, five minutes' walk to excellent restaurants (Duckfat, Hugo's, Fore Street), and next door to one of the East Coast's best bakeries (Standard Baking). The rooms are large and bright, and the beds are comfortable. But what brings me back, over and over again, is the exceptional service, ... Read more
from Greater Cincinnati
Submitted on 22-05-2016
Great hotel right on the waterfront by the wharf. The staff are friendly and very helpful, the rooms are spacious and clean. Beds are comfortable. They have a fine dining restaurant and bar area and offer a full breakfast buffet.
from Boston, Massachusetts
Submitted on 23-05-2016
This hotel exceeded expectations, from check-in to check-out and everything in-between. Staff extremely friendly, room very large with fantastic view of harbor, very quiet, and very clean. Only positives!
from Ho Ho Kus, New Jersey
Submitted on 05-06-2016
The location of the Hilton Downtown Portland Inn is terrific. You are within walking distance of the harbor, restaurants and downtown. We had a room that overlooked the harbor. The rooms are clean and comfortable. Wifi connection is fast and reliable. The staff is friendly and helpful. We had breakfast at the Hilton and it was very good. Hotel is animal friendly! Our experience was very satisfying.
from Ottawa, Canada
Submitted on 05-06-2016
Hotel was very nice and clean. Staff were friendly. Location is great across from waterfront and allows easy access downtown portland. Valet parking was quick and breakfasts were excellent (although not included). All in a all a good hotel and will visit again when in town on business.
from Worcester, United Kingdom
Submitted on 05-06-2016
Got a great deal on this hotel during a Hilton flash sale. The fantastic staff mark this out as an example of great customer care to the wider Hilton organisation. Superb location to explore Portland. I would have no hesitation using this hotel again or recommending it to family or friends.
from Mississauga, Canada
Submitted on 06-06-2016
I love this hotel, they are very helpful and incredibly friendly. Front desk staff are amazing, very helpful and ready to please. Restaurant staff are very friendly and every day they put out these amazing warm cookies for people. AMAZING Thanks for the hospitality, will be back again soon.
from Allen, United States
Submitted on 06-06-2016
We stayed at the Hilton Garden Inn in Portland, ME on the water. We had a great experience there with much help from the hotel and concierge! Great location with many things to do and places to visit. I highly recommend this hotel if you are going to Portland.
from
Submitted on 15-06-2016
The front desk is always the first impression of the hotel, and yikes... They need help. I finally decided to try the e-check in and I got to the hotel about 15 minutes earlier than the standard check in time. The first agent told me I'm too early check in is at 4... Ok that's fine I get it, but to my surprise he didn't even offer to see if I wanted to change rooms so I can get into a ready room. To be fair I decided to wait 30 minutes past 4pm. As I'm sitting there watching people check in, one... Read more
from Boston, Massachusetts
Submitted on 16-06-2016
The location is ideal for walking all around town - close to restaurants and the water. The hotel rooms are pretty typical for Hilton Garden Inn's - exceptionally clean and good views. The lobby and very clean, decorated well, and many people spent time near the fire place lounge.
from Bowling Green, Kentucky
Submitted on 17-06-2016
We spent one night here, and we were pleased with the property, location, and service we received. We would like to thank Beau at the front desk for the outstanding service provided at check-in and for storing our luggage until our room was ready. We will definitely return.
from Tolland, Connecticut
Submitted on 18-06-2016
Best location. Great staff. Bit pricy but it's all about the view. Military pricing was helpful but rate was not available on-line. Restaurants and bars within easy walking distance. Overall great time.
from Pittsburgh, Pennsylvania
Submitted on 22-06-2016
Great location and well kept facility. Nicely decorated rooms; fantastic amenities-- great internet, outstanding quality of food; responsive valet service; front desk knowledgeable and helpful regarding area and needs during stay. Incredibly responsive and caring staff.
from boston,ma
Submitted on 27-06-2016
We were there on a Fri night in June. The location is spectacular, right on Commercial St across from the ferry landing, and near many restaurants and tour stops. The room was large, clean, and well appointed. It had a microwave and a refrigerator. The price was reasonable compared to other Portland hotels. The parking was free and concierge. The staff was outstanding. The concierge was really very good, providing information, maps, and booking a tour for us. Highly recommended.
from Cleveland, OH, United States
Submitted on 27-06-2016
Portland, Maine, has a number of hotels, both vintage and brand new. While the Downtwon Hilton Garden Inn is not among the newest, it is well-kept. New down pillows and linens compete well with fancier hotels. The staff is amazing: friendly, helpful, and efficient. It is easy to recommend this hotel: good views of the harbor, close to local attractions (including a great lobster roll across the street at Gilberts), great service, nice pool, and the price is competitive.
from Acton, Massachusetts
Submitted on 28-06-2016
This hotel is all about location. It's right on Commercial St across from the ferry landing. It's right next to Fore St, one of the best restaurants in the city. And Portland has so many good restaurants within walking distance of this hotel that you simply do not need your car for a long weekend of gastronomical adventure. Otherwise, this is a typical Hilton Garden Inn - a upscale, mod-priced chain hotel.
from Illinois
Submitted on 29-06-2016
The hotel was very clean and every staff member I encountered was extremely nice and professional. The breakfast buffet had everything you could ask for and a delicious omelet. The gentleman overseeing breakfast(I should have wrote his name down) was quite friendly and should be recognized for his efforts.
from Danbury, Connecticut
Submitted on 02-07-2016
Stayed here for one night. Easy walking distance to all of downtown restaurants and harbor. Nice and quiet. Great bakery next door for breakfast. Hotel modern and very clean. Would stay again. Front desk staff very helpful.
from Fairfield, Connecticut
Submitted on 02-07-2016
We chose this location due to location and reviews of cleanliness. I agree on both points. Very clean hotel...a bath was actually taken it was so clean. The location is top notch right down on the harbor and in easy walking distance of great restaurants and shopping. It is easy to get to, but I strongly recommend the valet parking as it is a downtown area and things get congested. Valet service does require you to come down to request your car, not call them to have it ready. They did get it ext... Read more
from Ho Ho Kus, New Jersey
Submitted on 03-07-2016
We reserved this hotel based on its prime waterfront location. We had attended a wedding on Peak's Island and the ferry terminal was directly across the street. It has been my experience in the past that facilities in this so sort of monopoly position sometimes are a bit lax and uncaring. This could not be farther from the truth for this hotel. From the moment you give your keys to the helpful valet and are warmly greeted by the front desk-you know you are in for a pleasant experience, Our very ... Read more
from
Submitted on 05-07-2016
My husband and I came for one night and were very pleased with the staff, our room and the hotel overall. When we checked in the two gentlemen at the counter were extremely helpful. They served warm cookies in the afternoon which was a nice surprise. Fresh coffee was available all the time.
from Wellington, Florida, USA
Submitted on 05-07-2016
This is perfect location for downtown Portland and vicinity. Room very spacious (and if you travel as a part of five you know how hard it is to get comfortable in a standard room). Pull out couch and two queens, plus oversized room was perfect for us. Cookies, coffee and hot chocolate complimentary in the lobby. Friendly and helpful front desk and concierge. Kids enjoyed the indoor pool for a break from walking around downtown. Easy access to Fourth of July fireworks (20 minute walk). Rig... Read more
from Maryland
Submitted on 05-07-2016
This hotel enjoys a great location right in downtown on the waterfront in Portland. The staff here are extremely friendly and welcoming and made me feel like I was part of the family--every single staff member that I saw greeted me and sparked a conversation. The room was very clean and well accommodated--a small mini fridge, microwave, and a Keurig single-cup brewer (with 4 K-Cups). I had a waterfront view (which was mostly a building from the second floor), but I still did a fleeting glance o... Read more
from Orlando, United States
Submitted on 06-07-2016
This hotel is right across from the waterfront area and directly across the street from the ferry terminal. From this hotel we had a great view out of our 4th floor window of the boats on the water and the restaurants across the street. From hotel you can walk to tour boats, tour trolleys, and many shops and restaurants which are all located 3 blocks or less from hotel. We never got back in our car until it was time to check out.
from Lynbrook, New York
Submitted on 07-07-2016
We stayed here for a wedding July 4th weekend. The room was spacious for my family of 5. The beds were very comfortable. You can't beat the location. We requested a view, which is well worth the price. Looking out at the water front was great both day & night. Being able to step out of the hotel & walk to restaurants & shops was convenient. When we needed our car. There was never a long wait. The attendants were friendly, as were the people working the front desk. The breakfast, while a b... Read more
from Kittery, Maine
Submitted on 07-07-2016
Having stayed at many hotels recently. (4 different ones in the last week) I have to say out of all of them the service was by far the best here. They really are in the business of good hospitality here at the Downtown Hilton, I can't say enough about how welcoming and easy they made the stay. Our room was impeccably clean and we had a wonderful view. Even ended up getting some room service and that was great as well. Highly recommend, good all around.
from Fernandina Beach, Florida
Submitted on 07-07-2016
Nice room although we asked for room with view of water and not near elevator or room w ice maker we were given a room exactly opposite the ice maker. We opted to stay in another room without a view. We were delayed in the airport due to weather and were 4 hours late and our original room was not available and only a few others left. Not sure why this happened as Hilton Honors members. Desk clerk offered to move us the next day but decided to stay in regular room with building view. He did adj... Read more
from New York City, New York
Submitted on 08-07-2016
I came early and the early check in was available as soon as the room is ready and even I could leave my luggages at the front desk and walk around town before check-in. all the staffs including valet services are excellent.
from manchester, United States
Submitted on 10-07-2016
This is a perfect hotel for experiencing the Portland Maine waterfront. Hotel is located directly across the street from the ferry landing which is extremely convenient. Plenty of shopping and restaurants all within walkable distance.
from Needham, Massachusetts
Submitted on 11-07-2016
Great hotel, awesome spot to see all of what Portland has to offer. Room was large, spotless, and the hotel staff was very knowledgable of the area. When I return to the area I'll be staying at this hotel again.
from
Submitted on 11-07-2016
We frequently stay at Hilton Garden Inns visiting our kids in college. We picked the Downtown Waterfront Hilton because of the great location and it had a free Tesla charger which was a big factor in our decision. When we headed out every morning, the car was completely charged and ready to go. The parking attendants were very helpful with the car ... it place is new, clean and one of the nicest Hilton Gardens we've stayed in ... and you can't beat the location on the waterfront ... near great ... Read more
from Santa Barbara, California
Submitted on 14-07-2016
I keep returning to this hotel largely due to the amazingly warm and welcoming staff! Everyone is knowledgable, professional, and helpful. The rooms are spacious and spotless. The bar and dining selections are very nice as well. The location cannot be beat!
from Washington DC, District of Columbia
Submitted on 15-07-2016
Great location. Nice property--new, clean, well designed. The staff is truly outstanding. Everyone was cheerful, helpful, and professional. They made us feel very welcome. We will definitely stay here on our next trip to Portland.
from Dallas, TX
Submitted on 15-07-2016
Directly across the street from the ferry terminal and the piers. Many restaurants and shops close by. Parking is valet only, $18/day. All customary Hilton amenities are provided. The room was typical, bathroom clean. We checked in online via the Hilton Honors app and our room was ready at arrival.
from Kinderhook, New York
Submitted on 16-07-2016
The room decor is upscale and comfortable. The suite had a great view of downtown. The location means everything is within walking distance. The breakfast buffet has a good selection so that there is something that everyone will love.
from Delray Beach, Florida
Submitted on 17-07-2016
OMG....location, location location....right next door to the standard bakery and across the street from the public pier...great and helpful staff & we had a most excellent room on top floor; nice breakfast w/ fresh maine blueberries& a sous chef
from
Submitted on 18-07-2016
The facilities are fantastic. Very clean and modern, beautiful! Great location within walking distance to shopping and food. The staff were outstanding and genuinely friendly and helpful. The lobby always had tasty snacks and coffee/tea. Valet parking was easy. Everything about the hotel was perfect.
from New York City, New York
Submitted on 19-07-2016
Went here for a one night stay with four people. Great service and very clean rooms! The room had all the necessary amenities and was right by the waterfront which is always great! I would definitely recommend for anyone staying in Portland.
from Chicago, United States
Submitted on 19-07-2016
This was one of best stays at a Hilton property I've ever had. The staff are incredibly nice and helpful. They helped with me any and all questions I had. I would visit again in a heartbeat and give them the absolute highest rating!
from Verona, New Jersey, United States
Submitted on 19-07-2016
I attended a workshop in Portland at the Regency and they were already booked, therefore I stayed at the Hilton and brought my husband along. We could not be more pleased. The facilities were fantastic and the overall ambience and up to date amenities were top notch. We enjoyed our entire visit from the valet parking, to the check in & out, pool, bar, restaurant and sleep and living quality for four days. The staff was superb and the recommendations for enjoying the city were awesome. Our r... Read more
from Tampa, Florida
Submitted on 22-07-2016
Some of the rooms overlook the water which is very nice! Two-piece jazz group in the bar on Wednesday night which was such a nice surprise, as well as good drinks and even board games for guests to use. The hotel is not too big so it has a nice feel to it. Good breakfast!
from Toronto, Canada
Submitted on 23-07-2016
The waterfront view was obstructed by the public car park. The room is very average & basic quality for USD$425 per night. It feels more like a 2-3 star hotel. Our room was not cleaned the next day until I requested for it at around 4-5pm when we returned to the hotel room. Towels were not sufficient.
from Austin, Texas
Submitted on 24-07-2016
Stayed here when dropping kids at camp. Can't imagine a better location. Staff was very warm, helpful and professional. Free breakfast was quite good. Freaj fruit and eggs to order where real highlights. Wait staff hard working to make sure it is a good experience for the diners. Will return.
from Basking Ridge, New Jersey
Submitted on 24-07-2016
We have stayed at this HGI 5 times in 9 years, and have been very happy. The location is right along the water and walkable to many restaurants and shops, the pool is fun, there is always free coffee, and the staff is helpful. We plan to return.
from PA
Submitted on 24-07-2016
The hotel is well situated downtown/waterfront and opposite the main ferry terminal.It is a typical Hilton Garden Hotel with comfortable beds, very quiet and exceptional staff.It is not cheap, however it is a step up from the basic group hotel offering (you get what you pay for) This is a good choice for Portland
from Seattle, Washington
Submitted on 26-07-2016
We stayed overnight on a hot Saturday night in Portland. The staff was super-helpful and extremely friendly, rooms large and clean. The breakfast is recommended -- a very nice touch was the person handing out a card with the day's events over breakfast. One negative: probably because we booked late (as in the day before on a crowded holiday weekend) it wasn't cheap ($400/night).
from
Submitted on 28-07-2016
From the initial greeting to thanks for your stay with us - we were treated very well. The staff were 5 star! My rating of 4 is for the room. The sheer curtain was ripped, light and noise filtered into room from hallway, towels stiff and faint odour. Bar / grill was good.
from
Submitted on 30-07-2016
From the moment we pulled in we were treated with the most amazing customer service! The valets were super nice and offered bar and restaurant suggestions. The lady who checked us in was equally nice and we chatted about things to do around Portland. Our room was large, the bathroom was huge, and everything was nice and clean. We walked to dinner and after drinks found our way back to the hotel easily. I do have to say that in the morning we could here other guests going down the hallways but ot... Read more
from Saint Louis, Missouri
Submitted on 30-07-2016
On arrival check in was easy & front desk was nice. Preceding to our rooms(4pm) & getting off the elevator we were greeted with 2 dirty banquet tables and what looked like smashed eggs on the carpeting. It seems when there are breakfast meetings on the second floor they use the elevator hall to serve a buffet breakfast & I guess no one had cleaned it up or vacuumed by 4pm. The next morning it was very strange to get on the elevator when people are in a food line, you feel very intrusive. Such a ... Read more
from Newtown, Pennsylvania
Submitted on 30-07-2016
The property is in a great location, especially since we were taking the ferry over to Peaks Island. The ferry is right across the street. Very walk-able to all of great downtown restaurants. Wouldn't hesitate to recommend. Stayed in a waterview double queen room. Staff was very friendly and accommodating
from Wallingford, Connecticut
Submitted on 31-07-2016
Stayed for two nights during a girls weekend to Portland. Great location - easy access to shopping, waterfront, ferry and restaurants. Valet parking is $18/day and car drop off/retrieval was speedy. We arrived at 11 a.m. and were prepared to just drop off our bags, however, our room was ready which was a great surprise! Staff at the front desk took the time to give us a map of Portland and recommend some local restaurants and shopping. Water and coffee was always available in the lobby downstair... Read more
from Easton, Maryland
Submitted on 03-08-2016
We have stayed here at least once a year for many years now and continue to be impressed by the hotel, the staff, and the welcome offered our dog! From the initial greeting until departure, all staff are professional and truly helpful. The made to order breakfast is a welcome addition from more standard fare offered elsewhere. The location is great. Right in the heart of the Old Port and fantastic restaurants and shops. The water views are also excellent. '
from Washington DC, District of Columbia
Submitted on 12-08-2016
Location on Commercial St across from the Casco Bay Lines terminal could not be better. Handy shopping, very good restaurants like Fore Street, Scales and Benkay close by, a great Standard Baking Company next door, good shops and lively places along Commercial St and Fore St are short walks away. Hotel staff are very friendly and the concierge, Aaron, is very helpful and knowledgeable. The hotel is quiet and the room are comfortable and large. In August the rooms go for a premium.
from Ottawa, Ontario
Submitted on 14-08-2016
This Hilton Garden Inn is in a great location in Portland's waterfront. Lots of action, great choices for food and entertainment all in the waterfront area. Cobblestone streets make stores and restaurants charming. Hotel is excellent - comfortable, large rooms, friendly and accommodating staff - from valet to front desk and housekeeping. Our needs were well met. Nicely decorated and well designed to accommodate travellers. Breakfast buffet was the only negative for us - it didn't know if ... Read more
from Reading, United Kingdom
Submitted on 16-08-2016
Very centrally located for Downtown Portland. Easy walking distance of restaurants and things to do. 1. Parking efficiently handled. It's a nightmare here, but we handed over the car, requested it when we needed it, and it was easy. 2. Pool. I like yo swim. Thus is teensey, but ok for a bit of exercise. 3. Room. Spacious. Functional. Clean. Fridge AND microwave, should you need it. 4. Breakfast. I've seen mixed reviews on here. Well it's fine. Yes, they need to develop a bit more of a s... Read more
from Skaneateles, New York
Submitted on 05-09-2016
We stayed during the Labor Day weekend, 2016. Front desk and restaurant staff were very helpful, and most of all, very friendly. The room was clean and offered a stunning view of the port from the 5th floor. Pool and spa were soooo refreshing after a day walking around the Old Port. Would definitely recommend this to even the most picky friends.
from Philadelphia, Pennsylvania
Submitted on 05-09-2016
The hotel is nice and staff is great. We used the pool, gym and ate the cookies and juice served in the lobby. Room was clean and great view with no noise from waterfront. For the price we felt a complementary breakfast should be included. We knew it didn't but stayed anyway. Just an FYI
from Northport, New York
Submitted on 06-09-2016
My husband and I spent 1 night (I wish it was 2) last weekend. The hotel really was very nice. The check in was easy and the location was great. So close to bars, resturants etc. The room had a very comfortable bed and an amazing view of the water. The price tag was a little high.
from NYC
Submitted on 06-09-2016
We stayed at this hotel at the end of August and had a great stay. Our room was a good-size and clean. The hotel is in a fantastic location. We left our car at the hotel (valet parking only) and walked everywhere. Breakfast was not included for us but we ended up at the Standard Baking Co. which is right next door and has amazing baked goods. Definitely recommend this hotel!
from Baltimore, Maryland
Submitted on 07-09-2016
My husband and I enjoyed our one night stay at this hotel. It is located in Old Port (the heart of downtown) and we were able to walk to all the restaurants and shops from the hotel. The hotel is right by the harbor/marina which is really neat. The front desk staff were extremely friendly and accommodating. They gave us some great recommendations for restaurants in the area. We would stay here again! Keep in mind the hotel did charge us $18 a night to park our car in their lot.
from Milwaukee, Wisconsin
Submitted on 08-09-2016
The hotel is great, the bar and the restaurant as well. It is in a close proximity to many bars and restaurants in the city, very close to the ocean. The only "negative" thing about the hotel is that it does not have a parking space for self parking, only a valet parking.
from Boston, Massachusetts
Submitted on 09-09-2016
The Garden Inn is in a great location across the street from the ferries to the islands and adjacent to many shops and restaurants. Our room was larger and had a couch. Breakfast was very good. Valet parking is $18.
from Waltham, United States
Submitted on 09-09-2016
Truly wonderfully run hotel with capable and attentive staff! can't beat the location for restaurants and shops. easy in and out from the city and access to the major highway. Highly recommended! Complimentary bottled water for HHonors members!!
from Denver, United States
Submitted on 10-09-2016
Friendly staff, nice location for a morning walk along the waterfront. Breakfast is good, attentive service. Rooms are comfortable and quiet. The meeting room was a little cramped for 12 but they cha us to bigger room the next day. Ask for the shuttle to the airport.
from Portland, United States
Submitted on 10-09-2016
The hotel was very clean and comfortable, the staff was very friendly and helpful. We got a few rooms and they made sure they were close together for us. We kept going to them to ask for recommendations for places to eat, drink, or shop in the area, they always had great suggestions and we so nice about our constant questions. You really can't beat the location of it either, it was awesome.
from Cold Spring, New York
Submitted on 14-09-2016
The hotel is centrally located to shops, restaurants and the waterfront of Portland Maine. A number of reviewers have commented about the hotel being pricey, which is true BUT the hotel is within walking distance of the entire central city (including the walking/biking trail along the waterfront) and that's what one is paying for. The hotel staff is gracious especially the valets (an additional $18 per night). The hotel is clean, comfortable and appears relatively new. Definitely worth consideri... Read more
from Louisville, Kentucky, United States
Submitted on 14-09-2016
The location is the most convenient in the city if you want access to all of the best that Portland has to offer. Their staff is exceptionally helpful, and the rooms are so clean! We stayed here over our wedding weekend, and we could not have chosen a better hotel!
from Massachusetts
Submitted on 16-09-2016
Stayed here 4 nights in one bedroom suite on 6th floor. Fantastic room with great views from all windows. Room is very spacious with a dining table that seats 8 people!!!. Very large bathroom that has a separate tub and shower with 2 entry doors. One is off the bedroom and the other off the hallway. TV in bedroom and living room. Also has a fridge, coffee maker and microwave. Staff were very friendly and helpful, especially at the front desk. Cleaning staff did a great job too. It was nice to c... Read more
from Atlanta
Submitted on 16-09-2016
This hotel has a great location, great staff and very nice, clean rooms. Highly recommend it. Have stayed here for both business and family vacation and been very happy every time. Doesn't hurt that it across from RiRas!
from Alexandria, Virginia
Submitted on 17-09-2016
Stayed here for the nearby beer fest in Sept 16. Hotel is very nice, standard room with two queen beds, couch, fridge, microwave, desk, etc. across the street for the water, short walk to lots of restaurants and bars. Valet parking for 18/day. Sept is one of the nicest times of year in this part of the country, so expect to pay. Overall, very pleased.
from Dallas, United States
Submitted on 18-09-2016
This I like no other HGI that I have stayed in. It is more like a Doubletree in looks, quality and standard of service. We stayed three nights using HH points late in the season. The hotel is most convenient for walking downtown, taking a ferry to one of the islands or one of the many guided tours. Just leave your car and walk to pretty much anywhere or request a hotel shuttle for more remote places. Breakfast was great, either continental or full. Evening meals were ok, served only in the bar ... Read more
from Houston, Texas
Submitted on 18-09-2016
The staff was very nice and really eager to make our stay pleasant. They recommended and place for dinner that was excellent. The room was clean and well appointed. Breakfast was hearty with lots of variety.
from Newtown, Connecticut
Submitted on 18-09-2016
The Hilton was a totally excellent hotel and a wonderful experience. Location was the best, room had a wonderful view of the harbor, proximity to excellent food as well as cultural areas to tour. Staff was excellent....room was excellent....highly suggest the Hilton Garden.
from Boca Raton, FL
Submitted on 20-09-2016
Wonderful hotel, great service and the location is perfect for visiting the downtown and waterfront. We stayed in room 218 with a nice corner room and a waterfront view. The street noise was a little loud, but not enough to make us move. The warm cookies in the lobby are delicious, don't miss out!
from San Diego, CA
Submitted on 21-09-2016
Great experience. You can walk to everything. Staff is excellent. Very attentive. Had some great recommendations for restaurants and things to do. Room was good quality. Comfy beds and pillows. Valet parking (fee) was very good. They was never a long wait even though the hotel was crowded. I will return
from NJ
Submitted on 23-09-2016
Organized, well maintained, very large rooms. Water view is really view of the water past the municipal parking garage. I'm not sure its worth the extra money. Free cookies around dinner dissapear fast, there will be none when you come in at 10 and really want one.
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