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Hilton Garden Inn Portland Airport

Portland, ME, US (PWM)

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Based on 457 reviews
Come experience the spectacular sights along one of New England's most beautiful coastlines. Our hotel is conveniently located near a number of wonder
Room & Rates

2 DOUBLE BEDS

COMP WIFI- HDTV WITH HIDEF CHANNELS, REFRIGERATOR-MICROWAVE-MP3 CLOCK-COFFEEMAKER
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2DBL MOB/HEARING ACC W/TUB

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- HDTV WITH HIDEF CHANNELS
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2 DBL HEARING ACCESSIBLE

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- HDTV WITH HIDEF CHANNELS
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1 KING BED DELUXE

OVERSIZED-COMP WIFI-BED W/ADJUST FIRM DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KING BED JUNIOR SUITE

1 KING BED JUNIOR SUITE, 1 KING BED JUNIOR SUITE
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1KNG MOB/HEARING ACC W/TUB

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL
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1KNG MOB/HEARNG ACC RI-SHW

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL
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1 KING HEARING ACCESSIBLE

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL
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1 KING BED

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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Hilton Garden Inn Portland Airport
145 Jetport Boulevard, Portland, ME US 04102

..or jump on our complimentary 24-hour hotel shuttle to South Portland's Maine Mall, minutes away, the largest indoor shopping venue in the area, including great restaurants! Visit USM's Portland Campus nearby or enjoy a sporting event at the USM Gorham Campus within 10 miles of the Hilton Garden Inn Portland hotel!*****Everything. Right where you need it.*****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl

Recreation Included: Fitness Center

AMENITIES:
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 457 reviews
from Texas
Submitted on 18-05-2016
You cannot get any closer to the airport than this. It is relatively new and well maintained. The hallways are brightly lit. The lobby is small but pleasant and cheerful. Front desk staff are friendly and efficient. The beds are comfortable and the rooms have full amenities. Cooked to order breakfast was included in our rate. There were also other options in the small buffet. It is easy to get in and out of the hotel but downtown is not within walking distance.
from Dallas, United States
Submitted on 19-05-2016
We needed to be close to the airport and have a shuttle. The hotel is great and the hotel shuttle ran 24 hours. We really enjoyed the 24 hour shuttle as we arrived late and then left early to the airport.
from Lancaster, United States
Submitted on 21-05-2016
The hotel was easy to find. The staff was very welcoming and helpful when we had any questions. The room was large and very clean. Even though we were near the airport our room was quiet and we were able to sleep just fine. The buffet breakfast that was included with our room was very good. The food was fresh and hot and the staff was great.
from Alachual, United States
Submitted on 23-05-2016
There was a fire in the night, guest dryer caught on fire, these things happen, however the front desk staff was completely untrained and unprepared. They were trying to find a manual to figure out what to do. They didn't know how to ensure safe evacuation or who to call. It took the fire department more than 15 mintues to arrive, if this had been a more serious fire this would have been dangerous.
from Saint Cloud, United States
Submitted on 25-05-2016
Traveling with our 7 year old grandson. He loved the indoor pool after hours in a rental car. The room was wonderful. A great stay. The breakfast buffet offered many options including cooked to order eggs or omelets.
from Poughkeepsie, New York
Submitted on 31-05-2016
I stayed at the Hilton Garden Inn next to the Portland Jetport last week while traveling for business. I have stayed at several other Hilton Garden Inns throughout the Northeast and in Florida. This was by far, the best experience yet. The staff was warm and welcoming, the room was spotlessly clean (with so much attention to detail that the tissues were folded into a flower atop the tissue box), the breakfast was fresh and tasty, internet was speedy, and for the brief amount of time I was in the... Read more
from Laconia, United States
Submitted on 01-06-2016
The hotel is very nice but the pillows in my room were horrible. Even my youngest son hated the pillows. They were WAY to soft. We tried to double and even triple up the pillows but that didn't work. Due to the softness of the pillows we all had a very bad nights sleep. If you choose this hotel maybe bring your own pillows.
from New York City, New York
Submitted on 02-06-2016
The hotel is right across the street from the airport, you can probably walk to the airport. Luckily, is a small airport and there isn't a ton of air traffic. There's nothing nearby the hotel, there's a bar at the lobby. Is not too far of a drive to portland, so that's not too bad. Everything else is average - cleanliness, amenities, etc....
from MN, United States
Submitted on 04-06-2016
Walking distance to airport. There was Lovely live music during reception hours-. Nice surprise. So clean! ! Very Nice wine choices. And did I mention clean?? Food portions and quality better than most hiltons.
from Wilbraham, Massachusetts
Submitted on 05-06-2016
Close enough to the waterfront in Portland and shops and restaurants in South Portland. Easy in and out area and surprisingly quiet near the airport. Pretty decor and clean with comfortable rooms:) Would recommend.
from Leesburg, Virginia
Submitted on 13-06-2016
This property is typical of a well-run Hilton Garden Inn. After a long drive we were happy to relax in the clean, comfortable indoor pool and hot tub. The next morning our breakfast (not included in the room rate) was very good with an attentive waitress. We did not notice any noise issues with aircraft although the property is on the airport property. We stayed here because the rate was half that of any downtown Portland properties and you can drive to the downtown area in about 10 minutes.... Read more
from Hilliard, United States
Submitted on 14-06-2016
This is a great location. It is right across the street from the Jet Port. Is close to all the shopping and dinning. The breakfast buffet is 11.95 plus tax. I went to the IHOP. They have a shuttle that will take you to all the good places.
from Clarksburg, West Virginia
Submitted on 16-06-2016
I chose this hotel due to its close location to the Portland Airport and an early flight home. The hotel is so close I was able to walk back to the hotel after returning my rental car. The hotel is clean and the staff are very nice. I had dinner at the hotel which was good, but a little costly for a salad. They have a shuttle that runs 24/7 which is a nice convenience. My room was nice and I would recommend this hotel.
from Groton, Connecticut
Submitted on 17-06-2016
This is a beautiful hotel with nice comfortable rooms. It's very close to the airport and convenient to downtown if you follow your GPS. That being said, I had an unfortunate incident while staying here - my food in the mini-fridge disappeared! I have never had this happen in any of the hotels I have stayed in before. After I reported the incident, the manager was kind (bought me an appetizer), but I was still upset to lose the food I had planned to eat. Since I usually buy cut fruit and bo... Read more
from Brooksville, Florida
Submitted on 21-06-2016
Rooms are clean and the beds and pillows are very comfortable. I would recommend this hotel. Breakfast is not complimentary but reasonable. Staff was friendly especially Amanda who helps with breakfast!!
from
Submitted on 30-06-2016
This is the perfect wedding room block for a portland wedding weekend. Our guests and wedding party loved the fire pit, pool and the helpful staff. They were there for all of my needs. Barbara Wallingford is my personal savior! She ran out and got super glue to fix my rhinestone belt on my wedding dress, left a bag of goodies in my room for things I may have forgotten and had a picture of me and my fiance framed and signed by the staff at the entrance for when we arrived. This weekend wouldn't... Read more
from Exeter, New Hampshire
Submitted on 30-06-2016
The staff was amazing. The outside patio was great for both late night and early morning shenanigans. Breakfast starts at 6:30 and we were served very promptly, coffee was delish, hash browns were great as well. The wedding was absolutely perfect and staying at the Hilton was the cherry on top!
from Indianapolis, Indiana
Submitted on 30-06-2016
I have stayed twice now at this hotel, both time for business meetings. I have never stay at such a beautiful airport hotel. Most airport hotels are designed to simply a accommodate a travel who is stopping for a few hours between flights. This is not one of those hotels! The decor is beautiful! The foyer has sunlight streaming in from the skylights and unique furniture and tables. It is set up for both initimate gatherings and group gatherings. The rooms are fantastic! Fridge, microwave... Read more
from Athens, Georgia
Submitted on 01-07-2016
We flew into Portland at 1 AM and are leaving 10 days later at 5:AM so we HAD to stay at the airport. we stayed 2 nights at the start of our trip and one at the end. This hotel has free shuttle 24 /7 and are happy to get you at all odd hours. Rooms are decent size and clean. The staff is super friendly and eager to please. We did have a few problems. The maid never came the first day we woke up and stayed and there was no soap or shampoo in the room the night when we got there. My son's room... Read more
from Oslo, Norway
Submitted on 01-07-2016
I am a local, but stayed here with my mother while she was visiting from New York. She could not say enough about how the staff went above and beyond for her during her stay. She was having a health incident one night, an housekeeping was so understanding and did whatever they could to make her comfortable. She said that the entire staff was so pleasant and nice and welcoming and thoughtful! A really wonderful staff here. And the hotel was just remodeled, it's gorgeous!!!!
from Marlborough, Massachusetts
Submitted on 03-07-2016
Location is 10min away from center city Portland Maine. Bed and room was comfortable and clean. Room had mini fridge. Near airport but didn't hear any planes. Breakfast was a bit confusing for how it was set up and the cost of everything, that was my only critique of the hotel.
from Leeds
Submitted on 04-07-2016
Bed comfortable. Stayed to make s very early flight. This was the second time in three months we stayed there. Asked for a wake up call. Never hit it. Good thing we set our phones as back ups. Not a reliable system. Not impressed with room. Picture on wall had bus able stuff over it. Was gross
from Greenville, South Carolina
Submitted on 04-07-2016
We stayed here the night before leaving as it was close to the airport. They provide shuttle service to the airport and also run the shuttle to town a few times each day. The room was the same as many other Hilton Garden hotels but the housekeeping could be improved. I noticed a used water bottle as we entered the hotel and it was still there 5 hours later. There was a napkin on the hall floor and it was still there the next day. Our bathroom mirror had not been cleaned and the night light didn... Read more
from Richardson, Texas
Submitted on 07-07-2016
Proximity to the airport is great, but I'd choose the Embassy Suites again if the rates were comparable. Had e-checked into a larger room, which wasn't ready. Was told at the front desk my "new" room was also larger -- NOT. Live "music" last night in the lobby, dining area was anything but "music." Wound up eating snacks from my briefcase instead of dinner to avoid the noise. One uptick -- first night my server at dinner "G" was great. Very friendly and helpful about the menu. Meal was so-so, bu... Read more
from Carlsbad, United States
Submitted on 07-07-2016
Having such a nice place to stay so close to the Airport was sweet, made out meeting up with family who was traveling at different times an ease. The staff was extremely helpful and Eric our food and bar tender was amazing!
from Long Beach, California, United States
Submitted on 08-07-2016
For travelers looking for a convenient hotel within walking distance to Portland Jetport, this hotel is ideal. Quiet, reasonably priced, gracious service from staff. Complimentary beverage and snacks for happy hour, full breakfast in the morning for $12--a deal compared to most hotels. Guest laundry, gym, pool--it has everything one could hope for. And lovely grounds, too. Highly recommended.
from Tellico Plains
Submitted on 09-07-2016
We stayed one night at this property at the start of our New England vacation. Very clean rooms and friendly staff! The beds were comfy and the bedding was nice. They gave us 2 free drink coupons for the bar because we were Hilton Honor members. The bar tender was really friendly. They have a free shuttle to the downtown area. Which we took down to eat on the waterfront. There is a restaurant on property that we didn't try. They have water and sconces in the lobby for their guests.
from Sarasota, Florida
Submitted on 09-07-2016
Looked for medium price hotel near portland airport and fortunately found Hilton Garden inn at portland jet port. Sarah at desk upgraded us to 2 queens after finding the King bed room not available that we booked and also gave us free breakfast for 2 days which saved us $12 a day. Beds nice but a bit firm, pillows average, room big and modern with nice amenities. Staff very helpful and shuttles available to town every couple of hours. Walking distance to airport if you like but shuttle there... Read more
from East Hampstead, New Hampshire
Submitted on 10-07-2016
We were disappointed in the bedding in that the pillows were not up to the previous quality we have experienced at Hilton properties too soft and flat. The duvet can make it very uncomfortable during the night because of its weight and there were no other blankets on the bed.
from Old Orchard Beach, Maine
Submitted on 13-07-2016
Very nice, convenient hotel for park n fly when traveling out from Portland Jetport. Nice amenities, in room wifi, car in lot never tampered with (so far). Beats Boston's park n fly hotels where car is always broken into upon return. Boston sucks.
from Loomis, United States
Submitted on 14-07-2016
Located minutes from the airport. Can even walk to hotel. Shuttle service available. Rooms are average for a Garden Inn. Nice lobby and breakfast area. Service was lacking....poor housekeeping (beds made very sloppy) and slow breakfast service.
from Fredericton, Canada
Submitted on 18-07-2016
An alarm went off in our room(smoke detector battery we think-but was screwed to wall!) at 4am. After waiting an hour for the fixit guy to show up and then tell us he had no idea how to fix it, we were not impressed! Won't be here again, even if it's unlikely that same problem would happen again. Hotel was fine otherwise.
from Troy, Michigan
Submitted on 18-07-2016
Prior stays have been a good experience but this time was bad. Room had a musty smell. Bathroom was not clean. Mirrors were streaked and filmy. Furniture was streaked and dirty. A/C unit was very noisy
from Chicago, Illinois
Submitted on 19-07-2016
We only spent one night at the end of our trip, but the room was nice and very helpful with logistical questions such as returning rental car and a tasty and family friendly restaurant nearby. yes, very close to airport so convenient vs high quality, but our needs were met. Free printing of boarding passes and indoor pool and fitness center if so inclined.
from Orlando, Florida
Submitted on 23-07-2016
This hotel was literally within walking distance to the airport - very convenient! A free shuttle was available 24-7 to get you back and forth. Cookies and lemonade at the front desk - friendly faces to check you in, indoor pool and comfy bed - met all our needs and got us to our early flight the next morning - couldn't ask for more! :)
from Burtonsville, Maryland
Submitted on 26-07-2016
I stayed here because the reviews were great and I needed something with AC close to the airport (I was sick and had an early flight the next morning). I was surprised and disappointed to enter the room, which was about 80 degrees and had a strong smell of mildew. The AC was noisy and slow to cool the room down. The bed was uncomfortable and the pillows were flat. I spotted a tick crawling on the bed. It was late, I was sick and exhausted, and the hotel was completely booked, so I had no choice ... Read more
from Boston, Massachusetts
Submitted on 26-07-2016
Everything expected in a hotel room. The bartender is great. She looks like Selena Gomez!! B's he was a doll. Can't wait to go back on next trip. The rooms were neat and welcoming. I will be back soon !!
from Fords, New Jersey
Submitted on 28-07-2016
Staff was welcoming. The facility was clean and my room was huge. Wish they had breakfast included. Wifi was fast and easy to access. Some loud banging within the hotel in the early morning, but nothing from the airport. The room was by the elevators and ice machine, so it was probably just location. Otherwise it was a nice stay.
from Huntingdon Valley, Pennsylvania
Submitted on 28-07-2016
Very clean and seemed newly renovated inside! $11.95 for the buffet breakfast. But complimentary coffee and newspaper in the lobby. Literally right across the airport but very quiet in the room. Really appreciate the updated lobby. My only suggestion would be to have USB ports in the room for charging e-devices. Thanks for a comfy stay.
from Boca Raton, Florida
Submitted on 02-08-2016
We were on our way home from a wedding and this was the perfect place to meet some friends who we had not seen in many years. The staff did a fantastic job of making things easy for us and getting us everything we needed. Kellie the manager went out of her way to make sure we were taken care of and all was done to our satisfaction.
from New England
Submitted on 02-08-2016
Stayed one night with a friend. Clean room. Front desk attendant gave us free bottled water when there was none in the cooler. Nice on a hot day. Would stay again. Great exchange with helpful housekeeping staff. Very convenient to airport, the Old Port, Rtes 95 and 295, and beaches.
from Morrisonville, New York
Submitted on 03-08-2016
One night stay due to a very early morning flight. The 24 hour shuttle service was excellent. 3 minutes to the airport. Hotel was very clean and ideally located. Internet was good but had to log on as complimentary.Breakfast w/ eggs was extra$. ???
from Buderim, Australia
Submitted on 03-08-2016
If you want to be close to the airport in peak season you pay the price. Modern, well appointed, a very short walk to the airport checkin. Very good wifi. Staff are pleasant. Parking is outside and free. A mile away is a wide range of restaurants that will be cheaper and more satisfying than the hotel.
from Franklin, TN, United States
Submitted on 03-08-2016
This was a one-night stay. We chose the hotel because of previous experience with Hilton Garden Inns in various locations. This one is extremely convenient to the airport and offers a free shuttle service 24 hours/day. The staff are extremely customer oriented and a pleasure to interact with. We used both the Bar and Restaurant and had very positive experiences with both.
from Castle Rock, Colorado
Submitted on 04-08-2016
Typical Hilton Garden Inn with a large business traveler friendly lobby. Comfortable rooms and bed with a pleasant decor. Very convenient to the airport and a short drive to downtown. Does pick-up some airplane noise, but it's not overly intrusive. Friendly staff.
from North Carolina, United States
Submitted on 04-08-2016
Great motel near the airport but not busy. Eating and entertainment just a couple of miles away. Could walk to the airport if one wanted to turn in their rental car or they have a shuttle. I would stay their again. This was a non-business stay with my family. It would have been nice to have a free breakfast.
from Starkville, Mississippi
Submitted on 05-08-2016
Decided to stay at this hotel because it is right next to the airport and we were coming in on a late evening flight and meeting friends at the harbor early the next morning before heading out to an island in Casco Bay. Used my HHonors app to book a confirmed room with a king bed. Flight delays our us in after midnight and when we walked into the room we were faced with two queen beds. We were too sleepy to fool with an attempted room change, though the thought was more tempting after going Ito ... Read more
from United States
Submitted on 08-08-2016
I've stayed at the Hilton Garden Inn Jetport for years. It's always been wonderful. This time I was disappointed. I'll start with the positive point. The staff was friendly .My bathroom was clean. I arrived close to midnight. I had checked in online . I had to go find someone to give me my key. No one was at the desk. There was only decaf for the coffeemaker in my room. There were hairs on my bed linen. There was a small stain on my comforter. The mattress had a large stain on it. I'll try to ad... Read more
from
Submitted on 10-08-2016
I am a long term user of Hilton Hotels and never have I stayed in a hotel in which the people make you feel as if you are a bother to them. Let me start by saying that my flight got cancelled and I got late to the hotel which had been prepaid for three days, a male older white man greeted me with these words " What do you want?". When you get to a hotel and someone says to you what do you want when you just get to a hotel is a very strange feeling, perhaps because my name happens to be Manuel Ca... Read more
from
Submitted on 10-08-2016
Rooms reasonably priced and clean. The breakfast buffet was an extra fee which didn't look worth it, but I'm not big on buffets so we didn't try it. Convenient location and friendly staff made our two night stay comfortable.
from Jackson, Mississippi
Submitted on 12-08-2016
The staff were all welcoming, friendly, and helpful. Our room was clean and in good condition. The bathroom was attractive, large, and clean. The location next to the airport made it easy to take the hotel shuttle to the airport. The shuttle was readily accessible and the driver was courteous.
from Indiana
Submitted on 13-08-2016
The hotel works like it should. The beds are comfortable. The rooms are nice and quite for being on the airport property. The only issue I had was trying to contact the hotel for the shuttle. Calling them 3 times resulted in a phone tree that was never answered. Inquiring with the nice lady near baggage claim, she responded that they frequently did not answer the phone and one had to dial 0 over and over to finally reach them. She was eventually successful in contacting them for me. If a busine... Read more
from United States
Submitted on 13-08-2016
Very good option if you arrive late in the evening and/or have an early fly. After calling the reception, shuttle pick us up at the airport in less than 3 min! Appreciated friendly reception girls & free FIJI water bottles after a long day flying. Clean room, comfy beds & coffee machine is always a plus.
from alpharetta, ga
Submitted on 13-08-2016
I am a member. My wifi would not connect and stay connected. Finally got a coupon code. Towels were not replaced had to go to the front desk to "ask" for towels. Finally got them delivered to our room. It's an old hotel but convenient for an early departure. The shuttle service was the best.
from Washington DC
Submitted on 15-08-2016
We wanted to be near the airport for an early pickup and the location of this property is perfect for that. Service at breakfast was also very friendly. But we thought the room smelled very bad and the room they offered as a replacement smelled even worse so I can't recommend this property wholeheartedly. Maybe they need different cleaning products?
from Fleming Island, Florida
Submitted on 17-08-2016
Staff welcoming, friendly, informative, and made you feel right at home! Breakfast was good, we ate there every morning. Food was good, service outstanding. We ate dinner once, the food was fair, good burger, not so good chicken wings.)
from Portland, Maine
Submitted on 01-09-2016
Reception staff has always been kind professional helpful and available Sarah, Chuck, Justin, and Seonye are the employees I've had the pleasure of being assisted by Tia at the bar is attentive and personable
from Philadelphia, Pennsylvania
Submitted on 03-09-2016
I had a great visit and I will return. All staff were helpful and kind. I enjoyed breakfast and the rooms were cleans And cozy. The property is very nice and the staff goes above and beyond to be helpful
from Wellington, Florida
Submitted on 05-09-2016
I always stay at the Hilton. It's near the airport. After renovations it's beautiful. Staff is amazingly gracious rooms lovely and clean. Restaurant and Bar is great has an array to choose from. I always stay here night before I head back to Florisa.
from New Brunswick, Canada
Submitted on 06-09-2016
Always a great hotel to stay at. Online check in and room selection is very appealing to us, enjoy being able to pre select my room. Great breakfast, added value when you prepay the reduce price when booking. Will stay here again
from PLANO, United States
Submitted on 08-09-2016
Hotel was clean and very well maintained. Linens/pillows mattress were high quality. Staff was friendly and efficient. We had stayed at this hotel 5 years ago. Hotel appeared to be new! Convenient to airport.
from Fort Myers, Florida
Submitted on 15-09-2016
This is a clean and newly renovated Hilton. Good bed and clean bathroom. It is very near the airport so great location for early morning flights. There is a fitness center and indoor pool,laundromat and restaurant. The rooms have a microwave, coffee maker and small refridgerator. Staff is helpful and pleasant.
from Ponte Vedra Beach, Florida, United States
Submitted on 16-09-2016
Had one night to stay in Portland, needed to be close to the airport and the HGI was the perfect hotel. We had great service including shuttle to/from the Jetport. Pub waitress was very nice, courteous and prompt. We will stay here again when next in Maine.
from Houston, Texas
Submitted on 18-09-2016
This hotel needs some updating. Our room was kind of small and the bathroom was very small. It was mostly clean, but we did find a few random hairs (not from us) on the floor that we found pretty unappealing. But it does have great access to the airport (2 min drive to the front doors), shuttle service that is fast and even though we were near the airport the sound-proofing was pretty good. We barely heard a low muffled sound when jets took off. The evening staff was great, but the morning ... Read more
from Nashville, Tennessee
Submitted on 19-09-2016
My room smelled like stale smoke and the appearance was not well kept. I think it was clean, but really, who wants to say I "think" it was clean? Do not get the lobster fettuccini at the restaurant unless you want yesterday's lobster recooked. The good points of this hotel are that it is 1 minute to the airport. Front desk, bartender, and shuttle driver were all very nice.
from Boothbay, Maine, United States
Submitted on 20-09-2016
I was pleasantly surprised with our brief stay at the Hilton Garden Inn at the Portland Jetport. The hotel was very nice, staff helpful and friendly and the room was incredibly comfortable and QUIET!!! Add that I was able to pick my room online and get a room close to the parking area was a bonus since we had a long day when we checked out and this made getting to the car with our luggage a breeze. The next time that we stay in Portland for a flight we will stay here!
from St. John's, Canada
Submitted on 21-09-2016
Didn't enjoy my stay. First and last time visiting this hotel. I frequent Portland often and can recommend way better hotels. Went this time on a whim, and others were sold old. No wonder this one was still available... I travel a lot and take a lot of crap in my days and usually still give a great review. Not this time. here's the truth. 1) Called and booked online. On arrival, my rate was $120/night higher than quoted/booked. The front desk said she'd need her manager to approve a change to... Read more
from Memphis, U.S. Virgin Islands
Submitted on 24-09-2016
After reviewing several options in the area we, again chose Hilton Garden Inn due to their superior service, room, amenities, and incredible hospitality. I have made many trips to this area with over forty years of government service, and have in those years of travel have become very particular where I stay, this location, like all of the Hilton Garden Inns is my first choice every time.
from Portland, United States
Submitted on 26-09-2016
Inaccurate Billing: Not picked-up at restaurant as promised; Wrong breakfast orders; Housekeeping walked into my room when I was undressed and did not knock. DIAMOND members not recognized by staff. Property not friendly towards business clients.
from Virginia Beach, Virginia
Submitted on 27-09-2016
We opted to stay near the airport because we had an early morning flight and didn't want to drive from downtown Portland and return our rental car at the crack of dawn. We returned our car after we arrived at the hotel and their shuttle service picked us up in less than ten minutes after we called for pick-up. The room was pricey, but convenient for our needs. We decided to eat dinner at the hotel and I'm glad we did. It was very good. The service was great, the food good (chicken marsala, vegg... Read more
from Charlotte, North Carolina
Submitted on 27-09-2016
Virtually on airport property. Just a couple hundred yards walk to the terminal. Pretty standard Hilton Garden Inn property. Pretty new. Very clean. We had quiet stay. Would definitely stay here again as my option for a hotel around the airport.
from Killingworth, Connecticut
Submitted on 07-10-2016
Hilton Garden Inn is always a great choice to stay when traveling.... This place is very clean and the staff is very nice and helpful... You can't go wrong staying here! The restaurant on site offers excellent food selections as well as room service.
from Regina, Canada
Submitted on 07-10-2016
We stayed 1 night and enjoyed the location and the breakfast a lot. The staff were great. Having the shuttle service was nice and quick. The selection of dinner entrees was good. We really liked the wine coupons too,
from Fort Wayne, Indiana
Submitted on 08-10-2016
So happy we saw this hotel as wel were leaving the airport at the start of our vacation! We planned on spending the last night here and it was a great choice. Staff was very pleasant, the room was immaculate, the beds were soft and comfortable. They provided all we could need. We ate supper and breakfast here and enjoyed the lemonade and cookies in the entrance. Used the laundry and the pool and hot tub, which we had to ourselves. Left our rental car a night early and had shuttles back to th... Read more
from Walhalla, South Carolina
Submitted on 10-10-2016
the best aspect of this hotel is that it is adjacent to the Portland Airport and their van driver can get you there in 60 seconds. The hotel itself is typical Hilton Garden Inn, very clean and well appointed. The staff are great. Everyone smiles and has something pleasant to say, whether its housekeeping pushing a caret down the hallway or the guy who drives the van I first stayed here ~10 years ago and Sylvia was a relatively new employee, working the front desk. I see that she is now the ... Read more
from California, United States
Submitted on 11-10-2016
Located close to airport with shuttle to and from including car rental area. Excellent and polite staff. Dinner and breakfast were very good. Needed another server at dinner Julie and other server were run off their feet
from Sydney
Submitted on 13-10-2016
We arrived late from the West Coast and chose the Hilton Garden Inn because it is at the airport. We picked up a car in the morning and went on. It looks as if nothing has changed in this hotel for a good many years, but it is clean, bright and well maintained. Service was fine. The room was big and well-equipped, the bed comfortable. The walls must be thin. The man in the next room was arguing with someone on the phone, after midnight. We could hear his words, and they are not for a fami... Read more
from Michigan
Submitted on 13-10-2016
I suppose that "bargain" is a relative notion, but this place could only be called one by contrast to the other, absurdly more expensive, motels that were available in the area. Our room was fine, but nothing distinctive, and not any different from decent motels that one encounters elsewhere. You'd think that for nearly $200 per night breakfast would be included, but no, that ran an addition $11.95 per person. And in an age when "going green" has become pretty much the norm, it was disappoint... Read more
from Camden, Maine
Submitted on 15-10-2016
We live 2 hours from this hotel and chose it because it is so close to the airport you could walk it if you didn't have luggage, and the van service is on-demand instead of at set times, such as hourly. We had a 7 AM flight out which would have meant taking a 5:15 AM scheduled van from the Choice Hotel, but a van we ordered at 5:55 AM from Garden Inn. Yes, I care that much about my morning sleep to pay $30+ extra for 40 more mins of it. We left our car for 3 days as part of a Stay 'n Park pac... Read more
from Birmingham, Alabama
Submitted on 17-10-2016
Stayed here overnight to be close to airport and catch an early flight. Location is great and super close to PWM. Even though you are so close to the airport, the noise was not bothersome. Hotel is fine and they do have a bar and kitchen which is open from 5-10pm. It was nice to grab a beer to relax. Selection was decent and price for it was moderate. They also offer a breakfast, but we had to catch a 6am flight so we did not get the benefit of this. My only drawback was the bed. It was sup... Read more
from Phoenix, Arizona
Submitted on 18-10-2016
trying to call the shuttle was frustrating as the phone would ring and pick up but then would loop around to the front desk. It did that about 3 times so I called from another board at the airport and had the same issue. Called from cell phone when I was finally able to get thru. I mentioned this to the front desk person on 10-7-2016 but she was unfazed.... which she was when I complained to her about the empty pantry when we returned on the 13th. (oh and the mislabeled frozen bars). The lobb... Read more
from
Submitted on 20-10-2016
We stayed overnight while waiting to pick up friends flying in the next day. With the airport right next door, it is a convenient location and the 12 noon checkout helped quite a bit. Courteous staff and a quality room made this place a good choice. While we did not purchase a full breakfast, it sure looked good.
from
Submitted on 24-10-2016
Stayed here for 2 nights and enjoyed it very much - being so close to the airport I was afraid our room would be noisy but nope! quiet as a mouse and didn't hear any airplane noise. Pool is fun and hot tub is very relaxing. Breakfast is much better than the standard hotel fare - they make your eggs to order and the rest is buffet - a nice change. I would definitely stay here again.
from Greenville, South Carolina
Submitted on 24-10-2016
Great hotel, clean and neat. It was an easy shuttle from the airport. Later we took the shuttle to a restaurant that the hotel recommended. Great recommendation. This is a good staff, very helpful. I would stay here again.
from Suwanee, Georgia
Submitted on 26-10-2016
My wife and I had the pleasure of staying here last Saturday night in preparation for a flight home on Sunday morning. Our room was large and well appointed. All of the staff members were very friendly and helpful. It was a cold rainy evening so we ate at the hotel restaurant. The food was good. Much better than expected. Our only issue was that the bed had some type of memory foam mattress that was made us too hot.
from Vancouver, Canada
Submitted on 29-10-2016
Great restaurant for dinner. Breakfast is a good value too. No lunch available though. Very helpful staff when I stayed. Convenient shuttle service from the airport. I will choose this hotel again if i come back
from Tallahassee, Florida
Submitted on 01-11-2016
We were really impressed with this hotel. The accommodations are good - typical - but very clean, comfortable and quiet. The lobby bar was great - friendly staff - and the dinner food coming out of the kitchen looked great - we almost cancelled our dinner plan to stay in. Breakfast was really delicious - made to order omelets that were perfectly cooked and, as ordered, full of fresh veggies. The bacon was yummy too. The staff - from check-in, lobby bar, restaurant to check-out - were help... Read more
from Waterbury, Connecticut
Submitted on 01-11-2016
The stay at this Hotel was overall great!! The service was awesome!! Breakfast was very good just not sure why coffee is not out longer. The price was economical and location convenient. Overall stay was great!!
from Santa Cruz, CA
Submitted on 01-11-2016
Great location but the rooms have absolutely no insulation between the rooms. We could hear every word the next door neighbors said. We had to call several times to get someone to come. The security person was on break and no one else was available. Even after they came, the people in the next room were still extremely loud and we could hear them very late.
from Roseville, California
Submitted on 05-11-2016
The Hilton Garden Inn at Portland Airport is a very nice place. Clean, friendly, professional, and a great place for a morning or evening meal. The rooms are comfortable and quiet. Soft beds and a great shower. We stayed a night after landing at the Portland Airport, before driving to Bangor the next day. On the return trip we spent another night there so we could catch a plane back to California on our last night in Maine. The hotel is only a few minutes from the airport. So there is no way to ... Read more
from Saint Louis, Missouri
Submitted on 11-11-2016
We stayed one night here prior to an early morning flight home. The hotel is within a short walking distance from the airport, but they also provide shuttle service too. We found the hotel to be quite nice, Clean comfortable & quiet rooms with very friendly and helpful staff. It's also a short drive to downtown if you want to explore the waterfront shops & restaurants. We would easily return here.
from Bear, Delaware
Submitted on 12-11-2016
Great helpful staff, very clean facility, located right at the airport and a short ride to the harbor. The breakfast was fresh and kept stocked, dining area was clean and quiet. Looking forward to my next visit.
from
Submitted on 12-11-2016
This hotel is not inside the airport terminal which I was surprised. There is a shortage of parking, some cars park on the grass. Great atmosphere when you walk in and GREAT BREAKFAST(not complimentary ). Outlet in my bathroom didn't work and bathroom shower had a kinda squeaky floor. 16 min from downtown Portland, 7 mins to Maine mall
from Brunswick
Submitted on 14-11-2016
The hotel has been updated, expanded and is very convenient for anyone with an early flight as it is literally right around the corner from the airport The staff were all excellent and helpful in making sure things were on track for travel connections. I really appreciated this
from New York City, New York
Submitted on 17-11-2016
Very clean, check in was easy, breakfast was excellent. Room is basic and very comfortable, though it is near airport, we don't hear any noise and just 15mins drive to downtown. Price is great and we will definitely love to stay here again!
from Georigia
Submitted on 18-11-2016
Nice facility. Very friendly staff and always consistent. Rooms are clean and functional. Breakfast bar is well equipped. Easy access from the airport and they have a shuttle. Also easy access to the Maine turnpike.
from
Submitted on 23-11-2016
The service we received at this hotel was exceptional. The room was clean and neat. The staff was very friendly and helpful. Barbara and her front desk staff were very helpful. It is very close to the airport making our early flight easy. Highly recommended!
from Bar Harbor, Maine
Submitted on 29-11-2016
You don't get any closer to this airport!! Enjoyed the hot tub pool was a little cold for a November night! Didn't get to spend much time there but everything was nice. We found small papers under the curtain which tells me it wasn't cleaned appropriately but otherwise good.
from Atlanta, Georgia
Submitted on 29-11-2016
I an a HH member, and once again I found the HGI under the Hilton umbrella to be a pleasant experience. The check in online was easy, convenient, and I picked my room. Upon arrival my room key was waiting. No hassle check in as expected. The room was clean and inviting. Bed was comfortable as always.
from Peabody, Massachusetts
Submitted on 30-11-2016
My husband and I stayed at the Hilton Garden Inn Veterans Day weekend as a weekend getaway to Portland. We frequent Portland a few times a year, and this was the first time we stayed at this hotel. We booked it online and got the most incredible deal for 2 nights- very affordable. Hotel is very clean and has some nice modern touches in the lobby. Room was very clean and spacious and the bed was very comfortable. Only downfall of the weekend was not having our room serviced after we asked the fro... Read more
from Tyngsboro, Massachusetts
Submitted on 01-12-2016
Awesome getaway as a couple. The staff was friendly and helpful. The breakfast selection was the best. Great value for the breakfast. Is near the airport, but not noisy at all. Great rest. Lovely decor. Clean hotel
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