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Embassy Suites by Hilton Portland

Portland, ME, US (PWM)

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Based on 1221 reviews
Room & Rates

1 KING AIRPORTVIEW NONSMOK

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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1 KING AIRPORTSIDE SMOKING

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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1 QUEEN SIZE BED

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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2BDR / 2BA PREMIUM STE NS

INCLUDES WIFI-24 HR REFRESHMENT CENTER ACCESS, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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1 KING PREMIUM STE NOSMOK

INCLUDES WIFI-24 HR REFRESHMENT CENTER ACCESS, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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1KG 1QN STE ACC RI SHWR

NO SMOK-COMP BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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2 QUEEN PREMIUM STE NOSMOK

INCLUDES WIFI-24 HR REFRESHMENT CENTER ACCESS, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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1 QN STE MOB/HR ACC TUB NS

VISUAL FIREALARM/DOOR/PHONE ALERT-2 RM SUITE, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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1QN STE ACC TUB NO SMOK

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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1QN STE ACC RI SHWR NO SMK

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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2 QN BEDS NONSMOKING

COMP COOKED TO ORDER BKFAST-EVENING RECEPTION, HI SPEED INET-SOFABED-MICROWAVE-REFRIDGE
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2 QN BEDS SMOKING

COMP COOKED TO ORDER BKFAST-EVENING RECEPTION, HI SPEED INET-SOFABED-MICROWAVE-REFRIDGE
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2 BR/2BA CONFERENCE NOSMOK

CONFERENCE ROOM W/ TABLE FOR 8-HI SPEED AVAIL, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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2 BR/2 BATH STE NONSMOKING

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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Embassy Suites by Hilton Portland
1050 Westbrook Street, Portland, ME US 04102

Relax in our newly renovated lobby for the nightly Manager's Reception and start your day right with our full inclusive breakfast. We offer the perfect solution for both business and leisure travelers.Centrally situated in Portland, Maine, guests staying with us at the Embassy Suites Portland hotel can enjoy convenient access to a number of area attractions and businesses. If you're traveling to Portland, ME for pleasure, you?ll enjoy leisure destinations such as:* Maine Mall (Maine?s largest shopping mall)* Casco Bay Cruises* Portland Museum of Art* Children's Museum of Maine* Maine College of Art* Merrill AuditoriumWe?re also located just four miles from Portland?s famed Old Port, where a number of restaurants, shops, bars, and nightclubs provide endless entertainment ? and a short drive from factory outlet shopping in Freeport, Maine. Moreover, we?re just 5 miles from Maine?s beaches and scenic walking, hiking, and biking destinations.However, if you?re visiting Portland on business, you?ll experience the comfort and convenience of being situated near many prominent Portland, ME businesses and corporations such as:* Anthem/Wellpoint* Bank of America* Hannaford Brothers* Idexx* Maine Medical Center* National Semiconductor* Nichols Portland/Parker Hannifin* Verizon* Wright ExpressGuests of the Embassy Suites Portland, Maine hotel stay in newly renovated, spacious two-room suites. All accommodations feature:* Two flat screen televisions* Refrigerator, microwave oven and coffee maker* Complimentary wireless high-speed Internet access* Two telephones* Comfortable work area with deskWhile relaxing at the hotel, we also invite you to enjoy our hotel-wide amenities and services, including:* Indoor swimming pool and whirlpool* State-of-the-art hotel fitness center* Hotel business center* Hotel meeting room* High-speed, wireless Internet access throughout the hotel* Onsite dining at our Caf?troudwater* Pet-friendly accommodations ? Fee Applies* Complimentary parking during your stay* Complimentary cooked-to-order breakfast* Nightly hotel Manager's Reception* Complimentary shuttle to and from the Portland International JetportWhether you?re traveling to Portland, Maine on business, with family or on a romantic weekend getaway, the Embassy Suites Portland hotel looks forward to enhancing your stay with exceptional hotel accommodations and services.

Amenities Include: Meeting Rooms, Restaurant, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1221 reviews
from New Jersey, USA
Submitted on 02-06-2016
The hotel is conveniently located being next to the international airport and close the the Portland attractions. The hotel rooms (3) were clean and comfortable. The 5:30PM Manager's Special was indeed special. Breakfast was great as was the pool, jacuzzi, and fitness center.And the staff was professional, friendly, and informative.We were particularly impressed with Eevee, a wonderful aid to our vacation plans.
from Cape Coral, Florida
Submitted on 05-06-2016
Spotless -- that's the first thing I look for when I check into my room. And, it was! Friend staff. I expect that and the Portland Embassy Suites delivers. Manager's reception was over the top -- along with the typical snacks (cheese, crackers, etc), the chef prepared fiddlehead ferns (a seasonal, local specialty in New England). Bartender Chris is a foodie and had awesome recommendations for local and state-wide dining. He's the hotel's greatest asset!
from Long Island, United States
Submitted on 05-06-2016
We found this hotel to be very accommodating to all of our needs. Everyone was courteous and helpful which made for a pleasant stay. Breakfast was great, plenty of variety. I would recommend finding another place for dinner, as the restaurant leaves a lot to be desired. Loved the jacuzzi, had fun exploring Old Port! Overall a nice place to stay.
from
Submitted on 16-06-2016
We stayed here for a couple of days in early June and one day in the middle of June 2016. The premises are well-kept. There are complementary Wall Street Journals and USA Todays in the lobby. Every night from 530 to 7:30 PM, there is a complementary snack bar with veggies and dip and pretzels and fruit and sometimes a dessert item white chocolate pretzels. You also get a complimentary drink (Cabernet or Chardonnay or a soda) at the bar. In the morning you get the classic Embassy suites full hot... Read more
from Fairmont, West Virginia
Submitted on 16-06-2016
This is my second stay at this property...you can really never go wrong with an embassy suites....the lobby here is very updated and modern, but when you get to your room, it's like taking a step back to the 90s....the sofa in the living room is a very drab orangey color and it looks very worn....the bathroom fixtures are also old looking...the hotel however is so close to the Portland airport that you're only a stones throw away from checking in for your flight...the hotel is also very clean an... Read more
from Washington DC, District of Columbia
Submitted on 17-06-2016
Great location if you are trying to stay close to the airport, it's one of two hotels that are literally at the airport. It's an older hotel but it is kept up well and clean. They have an awesome free breakfast and good sized suites. There's also snacks at the end of the day.
from baltimore, United States
Submitted on 17-06-2016
Early flight out of Portland made staying nearby essential. Staff was superb. Great evening reception and shuttle. Hotel is clean & quiet! Overall appearance of hotel was excellent. We will definitely stay there when we are in Portland. Rooms are spacious and good value.
from Richardson, Texas
Submitted on 21-06-2016
Older property but well maintained and clean. Nice suites with good working space. Got a suite on the premium floor due to Diamond status. Snacks and refreshments in my suite -- unexpected treat. Nice variety of Keurig coffees and teas in my room. Good breakfast choices in the morning. Not extensive but adequate snacks during the manager's reception, and Chris at the bar is very nice. Last night there was live music that was also unexpected and good!
from Dartmouth, Canada
Submitted on 27-06-2016
You will see that my previous reviews of this hotel have been positive. This time was a different story. I booked this hotel, for two different nights on a recent trip to Maine. One was on points and the other was a 'normal' booking. I noticed that I had accidentally booked the points night for a smoking room so I send two emails, one to the manager and another to the person who responds to these comments on TripAdvisor. I didn't hear back from either...but no big deal, as the booking was for th... Read more
from New York
Submitted on 27-06-2016
It was a beautiful stay! Beautiful hotel, comfortable, fully appointed suites. Great amenities, friendly amd helpful staff. Close by to gorgeous attractions. Check in and check out was straightforward and easy. Great value for your price!
from
Submitted on 29-06-2016
I was reading on some of the reviews and My experience was NOT the same as some others! The hotel was more like hospital feeling than a hotel. The lobby was up to date decorated, once you go up to your destination level, is also up to date decorated., however once you arrive to your room, SURPRISE!! You're in a RUN DOWN! MOST OUT DATED! hospital like hotel! It's very DEPRESSING!! :( Especially for the amount you pay for embassy hotel, its embassy hotel! it's worse than motel 6. It only got wor... Read more
from
Submitted on 11-07-2016
We stayed for two nights around the 4th of July. The first room they gave us had a cigarette smell, so we went back down and asked for a different room. They gave us another room with apologies and no hassle. The best thing about the hotel of course was the made-to-order omelets at breakfast. Both of the omelet cooks were super nice and friendly, especially Crystal. She even entertained my curiosity about getting tips for making better omelets (trust me I need them); ours were the last two ... Read more
from Mesa
Submitted on 11-07-2016
Nice clean hotel with spacious rooms. Larry and Carl were outstanding! Very good hot breakfast and free happy hour. Only drawback was the location. There is nothing around this hotel within walking distance except the airport. The noise was not an issue, but it left us with only the cafe as an eating option and the bar didn't open until 5:30.
from Upstate New Yorker
Submitted on 15-07-2016
This Embassy Suites is not worthy of Hilton name. Furniture is worn and has torn upholstery. Windows and artwork haven't seen Windex in way too long. One broken lamp. Five inch tear in dining area shade. Mold and mildew around tub. Veneer peeling from furnishings. Don't even get me started on the crusty brown gunk in the remote. Dropped crumbs on Monday still there on Thursday.
from Boston, Massachusetts
Submitted on 15-07-2016
We stayed at the Embassy Suites in Portland NH. We hadn't stayed at one before this trip. The hotel had live entertainment, a restaurant that served till 10pm , great work out and pool facilities for our use. They had a great free breakfast buffet that met our various dietary needs which was great. The staff was super helpful. The place was immaculate. We thought it was a great property and would gladly return in the future
from Chicago, Illinois
Submitted on 16-07-2016
This was a stellar property. The staff couldn't have been more helpful and accommodating. From the moment we entered until we left, every staff member was hospitable. The TV in our living room didn't work. The maintenance staff was in our room immediately and brought us a brand new TV. The food at the restaurant was very good and for me, the fact that they had gluten free bread was a real bonus. Breakfast was very fresh. We loved the potatoes! And again, to be able to have toast with bre... Read more
from
Submitted on 21-07-2016
Whether I'm staying with family or for business I always stay at Embassy Suites. The breakfast has anything you can think of, the pool and exercise area is clean. The happy hour treats are in such excess you won't need dinner. The rooms are large and extremely clean. The staff is so friendly and will make sure all your needs are met.
from Toronto
Submitted on 22-07-2016
This was a great stay on our trip. We got a great rate. People were extremely friendly, hotel was clean and each night was a reception hour where drinks and munchies were provided 7 days a week. Bartender provided great local information. To eat in the hotel dining room after we had a discount and food was great, and very reasonable. It is near an airport but no noise to bother. The make it for you breakfast was great, room was clean upgraded and very comfortable. Not far to downtown Por... Read more
from Arnold, California
Submitted on 26-07-2016
Great brunch and Happy Hour food and drinks... excellent room, quiet, facing the jet port... nice size room ,,,, 3 adults and 18mo old... housekeeper was great.. lost an item.. willing to come and look for it... of course 18 mo Dino's binkie...Bartender was very gracious and waitress during happy hour... offering, if I needed a tray to take to room.. for mom and grandson... Brunch staff very .. excellent stay even for only one night
from Castro Valley, California
Submitted on 30-07-2016
In fairness we were here for only one night, but I am sure we would have quickly tired of this hotel had we stayed longer. The suites are very small. Two adults and a teenager have very little room to move around. But it is the breakfast area that is really the problem. At the busiest times there is no seating available, and it is difficult to maneuver around. The omelet station is just a two burner hot plate and the cook has barely room to turn around. We were down for breakfast at 9AM and were... Read more
from Massachusetts
Submitted on 06-08-2016
Rooms are clean, if a bit cozy by Embassy standards. Still, everyone's polite and welcoming, the rooms are clean, and the breakfast staff are great. If you're a light sleeper, ask for a room on the side away from the airport runway.
from
Submitted on 08-08-2016
We stayed here with two teenagers on our way to Bar Harbor. I made a reservation 30 minutes to arriving. I was warmly greeted and pointed in the direction of their nightly cocktail reception. After settling into our suite, we all went down for complimentary cocktails and drinks. They also had a nice array of snacks. Our room was very clean and the suite was perfect as the kids stayed up late watching tv. There were a few restaurants located nearby. We chose a great local brewery for dinner. A ni... Read more
from New York City, New York
Submitted on 09-08-2016
Premium Room nice and clean. Air Conditioning worked too well. Happy Hour well attended on a Sunday with great munchies and easy to get drinks although really watered down (Scotch and Water). Breakfast was grand. The omelette guy was a character and really aimed to please.
from Arlington, Virginia
Submitted on 09-08-2016
Our family spent one night in this hotel en route to Acadia, and it served its purpose for us in that we could reserve the two bedroom, two bath suite and the hotel was conveniently located to the highways (and airport). On the plus side, the amenities of Embassy Suites are quite generous, including the decent breakfast with omelette station and the happy hour with wine/beer included. The gym of this particular location seemed spacious and well equipped and the adjacent indoor pool looked very... Read more
from West Palm Beach, Florida
Submitted on 17-08-2016
Great location, super staff, tasty and ample breakfast! This hotel is at the airport but is not noisy. Is about 2 miles to downtown Portland and 1 mile to the Maine turnpike. The Maine Mall is within 1.5 miles. There are numerous shops, gas stations, and restaurants.
from Tampa Bay, FL
Submitted on 04-09-2016
Didn't hear planes at all in our king 2-room suite. Bedroom door off the bathroom so we didn't hear hallway noise. Beautiful lobby. Nice bar and restaurant, omelets made to order at breakfast by a cheerful chef. Mini food choices at breakfast. Enjoyed our roomy suite! Convenient for late night flights or when you have to leave the next day from airport. Would stay again!
from New York City, New York
Submitted on 05-09-2016
The facility is near the airport and about 10 min from the downtown area. The staff is friendly and helpful. The building is old, and the rooms and furnitures really need updating. My room had that old carpet smell which was unpleasant. Free hot breakfast buffet with a omelette station. I didn't see anyone who helped luggage and etc. Overall, not the worst but certainly not the best either.
from
Submitted on 06-09-2016
Nice hotel, clean, and well taken care of. Too many bikinis running around drunk while we were there because of free happy hour! Nowhere to sit outside for smokers! You had to stand far from the building like a criminal as if that little bit of cigarette smoke is going to hurt someone!
from Graham, Washington
Submitted on 07-09-2016
Could not have been better anywhere else. The staff was great and each of them provided exemplary service to me and our group of USS Springfield Bluejackets reunion. Every thing was "Top-Tier". The service food and refreshments were great as well.
from New York City, New York
Submitted on 09-09-2016
Great week long stay with two kids. The staff was very friendly and the breakfast is great. The business center is small (only 1 computer) but had a working printer which is the only critical thing for me.
from Wyandotte, Michigan
Submitted on 10-09-2016
Convenient, ridiculously close to the airport - but we didn't hear a single plane in 4 days. David and Beth were so helpful and friendly, as were the staff at the front desk. Rooms were clean, beds were super comfortable. Just what we have come to expect from Embassy Suites. Very cozy atmosphere. We were told they were going to be renovating the floor we stayed on.
from Avon Lake, Ohio
Submitted on 10-09-2016
I was assigned a smoking room. I am a Hilton member and my nonsmoking preference was always honored except here. Upon complaining I was assigned a special assistance room on a nonsmoking floor. This hotel is not up to the quality of other Embassy Suites I have stayed at in Tucson Az or Glendale Ca. No luggage assistance and skimpy snacks at complimentary evening drink. Noisy cooling systems. Breakfast was good.
from Rochester, United States
Submitted on 10-09-2016
Great location. Close to airport and to old city. Convenient location to Bath and the Maine Maritime Museum. Make reservations for the city tour if you plan to go. Enjoy the complimentary hors d'oeuvres and wine/mixed drinks in the evening and the great breakfast fare in the morning. It more than compensates for the little extra you might pay to stay at this motel.
from CT,USA
Submitted on 12-09-2016
Stayed 1 night for business. Great property. Very clean, very helpful. Location is RIGHT next to the Jetport - could hear the planes. Used fitness center. Very good facilities. Would highly recommend!
from Queens, New York
Submitted on 14-09-2016
I have stayed at Embassy Suites in other locations and the price of this one I thought was higher than the others. However, the stay was so pleasant and location so great that none of those financial concerns mattered anymore. The restaurant in the hotel I am sure rivals those in town. The staff was very friendly and helpful to my large family (there were three kids under 10 and four adults). In all I would stay there again.
from London, United Kingdom
Submitted on 14-09-2016
Just home from another happy time at Embassy suites which is now a stand out part of our regular visit to our family in Portland.As ever the staff are anxious to get everything right and ,in particular,the breakfast crew who remember us from previous visits.....the Brit accents may haven something to do with that. The hotel is now known to us as the omelette hotel and they are really excellent.We haven't dined there but the managers reception has to be carefully restrained to allow room for lo... Read more
from Rochester, New York
Submitted on 17-09-2016
This hotel is very nice. We enjoyed the breakfast and the staff is exceptional. We took a taxi into Old Portland, and the service the hotel recommended was great. Furniture in the room was slightly dated but very clean. Great stay! Would stay again.
from West Haven, Connecticut
Submitted on 19-09-2016
If you aren't able to stay downtown, want something close to the airport, or are looking for a bit more space, Embassy Suites is the place. When traveling for my godson's baptism, we stayed here and booked only about a week before. I'm from the area so knew this would be convenient to both family, the location of the baptism, and errands. It's not walking distance to downtown Portland, etc. The rooms are older, but I found them clean and well-kept. We requested extra towels and they were there... Read more
from Westerville, Ohio
Submitted on 21-09-2016
I've always been a fan of Embassy Suites hotels and they're usually my 1st choice when booking travel. The Portland Embassy Suites did not disappoint me. The rooms were clean and quiet - despite the hotel being located next door to the Portland Jetport. As usual the complimentary breakfast and the evening reception were both excellent "extras" to the basic hotel stay. This is the first Embassy Suites I've stayed in that did not have the central atrium with all of the rooms overlooking the at... Read more
from Sacramento, United States
Submitted on 21-09-2016
I was given a smoking room on arrival and not notified of this. So many places are non-smoking these days that I was surprised to end up on that floor. The free wifi disconnected me so many times I stopped using it.
from Chestertown, United States
Submitted on 21-09-2016
Overall excellent experience by a wonderful staff and hotel that works hard at pleasing their guests. Rooms were very spacious and comfortable. Location was very convenient and pleasant. Restaurant and kitchen staff were exceptionally accommodating and pleasant.
from Whiteland, IN
Submitted on 22-09-2016
We just needed a place to spend the night and many hotels were sold out. The check in staff was very friendly and efficient and even upgraded my room without me expecting it or asking for it. With that said I am a little confused as to what the upgrade included other than their were free soft drinks and snacks in the room. She had indicated it was a larger room but in my experiences with Embassy Suites this actually seemed to be a smaller room. It was located on what they called the premier ... Read more
from Cherokee, Oklahoma
Submitted on 25-09-2016
For our last night in Maine, we wanted something close to airport and found this jewel. From Rose at the front desk to Bayliss (Maine's best bartender) at the bar and Autumn, our waitress in the dining room, service was first-class! We have stayed at Embassy Suites in the past and love their complimentary happy hour (snack foods, well drinks and certain wines) and the fact that they offer a shuttle to the airport, which we utilized twice. We returned our rental car to the airport a day early to ... Read more
from Stowe Area, Vermont
Submitted on 25-09-2016
From the omelette making man at breakfast (I didn't catch his name because he was so busy) to Mike and Kathy who work in the bar/restaurant, all are awesome! Mike was extremely accommodating and friendly during a very busy happy hour. Kathy went above and beyond to offer us a ride to downtown Portland on her way home from work! Definitely planning to stay here again on future trips to Portland. Thank you also to manager Jennifer for great hospitality.
from Gulf Coast Fla
Submitted on 25-09-2016
This hotel is very convenient for the traveler, almost on airport property. It is a bit pricey, but the service is excellent, the breakfast above par and the evening reception a real treat. Our room was well equipped, the bed comfortable. On demand shuttle service to and from the airport. Friendly and helpful staff.
from Lebanon, United States
Submitted on 25-09-2016
Could not afford the downtown hotels so I selected this one. Great choice. Rooms spacious and clean. Breakfast excellent especially the hot choices including real eggs! The meals in the restaurant were every bit as good as the downtown restaurants - a pleasant surprise. Was here before and would definitely stay again.
from Portland, United States
Submitted on 25-09-2016
Excellent in every way! The quality of the room was a great surprise...excellent. We had no idea that a suite included two comfortable bedrooms with bathrooms, and a living room with kitchen facilities. Everything was spotless. Shuttle to the airport was efficient. And, you can leave your car here at no extra charge! Food and beverages were super. This stay was much more than expected.
from Hollywood, Florida, United States
Submitted on 28-09-2016
This is a good choice for an airport hotel. It's literally IN the airport, so just minutes away from the terminal. The rooms are all suites, and are large and spacious with very comfy beds. Our one complaint was the bathroom sink is in an area without a door, thus making it difficult to use the sink quietly in the middle of the night. It's a business class hotel, well designed, but not particularly charming. There is more than enough drawer, shelf & closet space. There is a microwave, fridge & c... Read more
from Weston, Florida
Submitted on 28-09-2016
You walk into the living room and then through the bathroom to the bedrooms. Our room wasn't cleaned and towels weren't replaced, but my parents was perfectly clean. Good happy hour but breakfast started too late for morning travelers.
from Portland, MAine, United States
Submitted on 29-09-2016
What's any better than Embassy Suites wherever you travel. This is one suite hotel that provides the guest two rooms with many other flags saying a suite but its really a standard room with a refridgerator. Like the evening guest/bar event and the breakfast is first class as complimentary
from Pleasant Valley, New York
Submitted on 30-09-2016
I landed at theairport and it took 3 phone calls to get a live person to request the shuttle bus. Upon check in, I received a handicapped room depsit being a gold member. The floor smelled of cigarettes depiste being a nonsmoking hotel and the computers in the business center was excellent. Very good cooked to order breakfast, however. Located 2 minuted from the airport terminal and 10 minutes from downtown. It is a good option if you have an early flight.
from Edina, Minnesota
Submitted on 02-10-2016
Great hotel. Amazing staff. Great food choices. Nice patio. Clean grounds. Courtesy shuttle. Close to airport but very quiet rooms. The staff and morale they have is outstanding and makes this an excellent place to stay.
from New York City, New York
Submitted on 03-10-2016
Complimentary breakfast was not so complimentary. Fruit wasnt ripe, muffins were under baked inside. Coffee was watered down and from a machine. Location was great, walking distance to airport. Room was clean.
from Northport, Maine
Submitted on 04-10-2016
My Mom and I spent the night here as she had an early flight out of Portland. Check in was smooth and I was informed of free appetizers that night and entertainment that was planned. Our room, a two room suite, was clean tho a bit small and dated. The fire alarm went off in the evening, but never found out why. We had room service that came quickly. It was on the cool side and was pricy, but flavors were pretty good. The complimentary breakfast was very nice and offered "made to order" eggs. The... Read more
from West Warwick, United States
Submitted on 04-10-2016
Excellent location to see Portland, quiet even though its located at the airport, great comp breakfast, awesome staff, spacious room---furniture in rooms is a little dated though time for room renovations. 4/5 rating from me
from Presque Isle, Maine
Submitted on 05-10-2016
October 2nd, my family and I had booked one night, we were down for a medical appointment. That night our family was hit head on by a drunk driver. Luckily, after a long stay in the ER we all discharged with nothing serious. Our van was totalled and we had no way of getting back to Embassy Suites...we also lost all three of our car seats and no way of transporting our babies back to the hotel. However, this is where Embassy just showed how much they care about their guests. They spoke with ... Read more
from Durham, United Kingdom
Submitted on 09-10-2016
We had planned to stay here for 4 nights, but left after only 1. The room we were given had a very old and saggy sofa bed, and when I raised this with the front desk we were given the option to check another room, but the sofa bed was equally sad so we opted to stay put as we had begun to unpack. We then went out to eat, and on returning and checking the room more thoroughly were very unhappy. I have attached photos of the rusted bath tub, broken air conditioner and stained carpeting and sofa. t... Read more
from Windham
Submitted on 10-10-2016
Everyone was super helpful for any needs of my bridal party. The hotel was super clean. Our room was so spacious and loved the huge windows. Most comfortable bed any of us had slept on. Breakfast was amazing.
from Madison
Submitted on 10-10-2016
The staff was very attentive and welcoming. The breakfast was delicious and the hotel very clean. I'm giving it a 3 star because of a loud compressor noise in our room, it was hard to have a restful night.
from Westerville, Ohio
Submitted on 11-10-2016
Embassy Suites is one of my favorite hotels and is usually among my top choices when booking a hotel room. This Embassy Suites did not disappoint. Architecturally, this hotel was very different than all of the other Embassy Suites I've stayed in. The others were all designed around a central atrium with rooms ringing the atrium with a balcony running around the outer edge of the atrium. On the 1st floor, the atrium was the location of the "happy hour" and the "free breakfast". This Embassy ... Read more
from San Pedro Sula, Honduras
Submitted on 14-10-2016
This was our first overnight stop during our Maine Family road trip, driving all the way from the JFK airport up to Portland. We chose this hotel since we are Hilton Honors gold members and it had great reviews. Although it is not located in downtown per se, it is located besides the jet port and near a shopping mall, just what we needed to refuel and replenish for the rest of our road trip. They have a Manager's reception from 5 - 7 pm if I'm right and you get yourself some treats (cheese, ham,... Read more
from Dallas, TX
Submitted on 15-10-2016
This hotel is standard for Embassy Suites. The omelet station cook was super nice. Also they have a restaurant that is open for lunch and dinner which is nice. It is literally walking distance to the airport.
from Blue Hill, Maine
Submitted on 17-10-2016
Stayed there for a seminar, the room had a election of snacks and drinks for every taste. The managers reception was thoughtful and a very goos PR idea. The food was delicious, the Cretan Lobster Stew was great, the waitress was very helpful as were the staff both at breakfast (which was VERY good) and at reception.
from New York City, New York
Submitted on 18-10-2016
This hotel is located next to the Portland Jetport. Nice pool, hot tub and furnished fitness room with sauna. Very clean and comfortable beds. A night free drinks and finger food was provided (very nice). Out side they had a fire pit lit so guest could sit out side. The staff were very friendly and recommended various places to eat, visit and see. Can't wait to go back.
from
Submitted on 19-10-2016
We love Portland , and we almost always try to get to the Embassy Suites. A nice added bonus to have a reception every evening and an amazing breakfast to start the day. All the employees have a great respect for there job.Always are willing to help to make your stay enjoyable.
from Miami, United States
Submitted on 21-10-2016
From check in to checkout everything was excellent. The breakfast was excellent with a lot of delicious options. The happy hour is an excellent idea that many other hotels should take notice of and the BEDS AND PILLOWS....Please if anyone knows where I can purchase??? Amazing...Like sleeping on a cloud! Thanks Embassy Suites for a memorable fantastic stay!!!
from Washington DC, District of Columbia
Submitted on 23-10-2016
While staff was very nice and helpful the infrastructure of this hotel has definitely seen better times. We stayed here late October. As it was getting cold and the rooms are hardly isolated, it was freezing cold. I guess we would give it a 3 star (max), but the fact that we paid $300 for a room it's hard to go higher than 2. Verdict: If you have an early flight and don't want to have a long drive it's an option to consider, if not... + Friendly and helpful staff + WiFi with reasonable speed +... Read more
from Los Angeles, California
Submitted on 23-10-2016
Nice hotel. Arrived at Portland Airport to late to drive up to out lake house. There are plenty of options in the area, but used trip advisor to help with our selection. Tip: go for the premiere rooms, higher/quieter floor, low noise, no charge snacks/dog drinks. Great AC units, private bathroom, comfy bed. Will be back.
from Medford, Oregon
Submitted on 23-10-2016
This is not your typical Embassy Suites with a central indoor courtyard for food and drink. However, it was great quality and service. The eating area is a bit small as you have to use the bar area and foyer area as overflow. The food is awesome!! The breakfast is far and above the best we've encountered at Embassy Suites. Rooms are nice.
from Sharon, Massachusetts
Submitted on 24-10-2016
I originally thought I was booking a downtown property walking distance to the shops and sights. Unfortunately I had the Portland, OR hotel confused with this one. I was s but embarrassed that I had booked an airport hotel for my friend's birthday weekend getaway. I cannot say enough about the staff and accommodations at this hotel. The lobby was warm and inviting. The evening reception and the complimentary breakfast was delicious. But most of all the staff was friendly, helpful and accommodat... Read more
from Cumberland, United States
Submitted on 26-10-2016
When we check in at this Hotel, we are treated as Family - Staff Members remember us and make us feel right at home. The Manager's Reception is well done and the food in the dining room is of high quality. We will definitely be back, again!
from Cranston, Rhode Island
Submitted on 31-10-2016
Just came back from a 2 night stay at this fantastic hotel. Everything was great. All the staff were extremely helpful, especially with ideas for dinners and what to see and do. Included in the price was a great nightly reception which included cheese and crackers, veggies and dip and other finger foods, plus drinks, both alcoholic and non-alcoholic. Also the best hotel breakfast ever with everything being freshly made on site as well as a made-to order omelet station. Although it was not right ... Read more
from MONTGOMERY, United States
Submitted on 01-11-2016
This hotel has ample room for the spouse who can't sleep through the night (TV in outer room, with a bedroom that is almost sound-proof), or kids so parents can sleep in comfort. Staff is fantastic, location close to the things we needed, book and enjoy. Nice Happy Hour (free) and plentiful choices at breakfast bar.
from Natick, Massachusetts
Submitted on 02-11-2016
I had a conference at the hotel and spent the night before there. The rooms were clean and well kept. There was a mangers gathering when we arrived with appetizers an drinks. The breakfast was clean and well stocked. The staff was courteous and helpful.
from Ashby, Massachusetts
Submitted on 02-11-2016
Stayed overnight, close to airport. Evening drinks was nice and breakfast was excellent with an omelet cook. Did not get to try sauna, pool or fitness though I walked through and all were clean and neat.
from Albany, United States
Submitted on 02-11-2016
A wonderful place to stay while in the Portland area. Good value, nice people, great room. Right off the highway with easy access to the whole area, or to the airport. Great breakfast and managers reception.
from Palmer, Alaska
Submitted on 03-11-2016
Nice suites with microwave, fridge, & absolutely FABULOUS made-to-order breakfast every day. Even though this hotel is located next to the airport, you cannot hear the planes! It's super insulated & blissfully immune from jet noise. Beds are super clean & comfortable. Pool & hot tub are perfect temperatures & great way to unwind each evening. Staff is friendly, warm, & quick to respond to any concern. What a great getaway for a beautiful fall in Maine. Highly recommended if you want a reasonably... Read more
from Bremen, Maine
Submitted on 04-11-2016
The hotel is all that you would expect from an airport hotel: No frills,close to the airport, neat and clean with a fair price. BUT, the free breakfast with made to order eggs - no powdered eggs thank God -and the super friendly staff place it above the competition. Well done!
from Ottawa, Ontario
Submitted on 06-11-2016
This hotel was a bit further out from downtown Portland but SO worth staying here. All suite rooms with wonderful premium floor with many free snacks and drinks. Have a great "happy hour" with free alcoholic beverages and snacks. Awesome breakfast with cooked to order Omelet station. Beds comfortable. Staff go out of their way to make your stay the best. This is rare now days and we very much appreciated it. Hotel is very quiet considering its near a major airport. Ample parking and ... Read more
from Augusta
Submitted on 07-11-2016
The hotel was very clean and the staff accommodating and very friendly. The "suite" was small and not at all spacious but we weren't planning on spending a lot of time in the room so it really didn't matter. The beds were very comfortable and the room clean. The sofa couch was "tired" looking but did not interfere with its use. The bathroom was very, very small which made me and the roommates feel claustaphobic. Manager's reception was awesome as well as the on site restaurant and staff. ... Read more
from Stoughton, Massachusetts
Submitted on 08-11-2016
I've been staying at The Embassy Suites once a year for the last 12 years. I've never had a bad experience. Always a friendly staff, great food and drink and a fun lively Managers Reception! We will be back next year!
from Boston, Massachusetts
Submitted on 09-11-2016
The language on the website mentions a $50 pet 'deposit'. But, actually it's a non-refundable 'fee'. So go ahead and get your $50 worth - let fido make a mess. You will not be rewarded for leaving the room in great condition - the $50 is a NON REFUNDABLE FEE. Don't be fooled.
from Umatilla
Submitted on 08-11-2016
We were only here one night ... but if we were to return, I would definitely spend more than one night here! Staff was great ... food was great ... room was great! They had a killer free breakfast. They have a guy set up to make omelets! You add what you want in them. I'm gluten free and usually a breakfast is waffles, bagels, muffins ... etc. Never anything gluten free. I had choices! Thanks!
from Phillipsburg, United States
Submitted on 10-11-2016
We always enjoy our visit to the Portland, ME Embassy Suites. The staff is always helpful and the managers reception and free breakfast are always great. If you get a chance say hi to Chris at the bar. He can always suggest a place to visit or something to do in the area and you will not be dissappointed. We are looking forward to our next visit to this property!
from Martinsburg, West Virginia
Submitted on 11-11-2016
The time it took for our shuttle driver to get to the hotel was so quick we barely got settled into the seats. The hotel lobby was welcoming with a nice glass-pane waterfall and vaulted ceiling. The counter staff were helpful, The suite-room was fresh and offered a variety of lighting options. The tub/shower unit was clean and had ample water flow. The beds were comfortable. The pool was clean and well kept. The breakfast was wonderful (like all Embassy Suites I have stayed in before). Th... Read more
from
Submitted on 13-11-2016
This was your average, run of the mill airport hotel. There was nothing exciting to share but conversely, there was nothing negative to share. Happy hour was silly...serving only domestic beers (bud light) in a town known for their incredible bar scene. Their continental breakfast was good...wasn't great...wasn't bad. If you're traveling to Portland to experience everything there is to offer on the waterfront, then stay somewhere else. This was a good 15 minute drive from all the action ... Read more
from Brimfield, Massachusetts
Submitted on 15-11-2016
My wife and I stayed for two nights....very clean facility....the evening reception was fabulous....free drinks and snacks...the morning breakfast was delicious with cook to order omlets.....the selection of food offerings were very fresh and tasty....would highly recommend this embassy suites for a get away weekend....my wife slept like a baby both nights...the beds were very comfortable..
from Amesbury, Ma
Submitted on 19-11-2016
The suite was clean, comfortable, and highly efficient. The breakfast was the best of any hotel I have ever experienced. The complimentary happy hour was a very nice surprise. I highly recommend this hotel.
from Stratford, Connecticut
Submitted on 20-11-2016
Hotel staff was very friendly and helpful they did run out if twin lobsters Sunday night. The rooms need to be updated. Requested to change hotels 2nd night yo be down town Portland Embassy cancelled without an issue.
from Sarasota, United States
Submitted on 21-11-2016
The was an excellent hotel. The hotel is clean, convenient to airport, clean, nicely furnished, with a great breakfast. The staff were very helpful and pleasant. For people wishing to see Portland, the hotel is not downtown, but at the airport so you need transportation into town, but the downtown area is only a 10-15 minute drive.
from Fredericksburg, VA, United States
Submitted on 22-11-2016
The restaurant is one of the best in hotel restaurants I have eaten in. I would go to that restaurant even if I was not staying in the hotel. The room was spacious and clean. I liked the layout. Not your typical Embassy suite layout two rooms were side by side adjoined by the bath, instead of the front to back you find at an atrium style Embassy. Thanks for an outstanding stay.
from Glen Burnie, Maryland, United States
Submitted on 25-11-2016
I stayed here for 2 nights as I was in Maine for a job interview. The hotel seems very business-oriented but it had everything you could need or want, really. I enjoyed the pool, and although the hot tub was more luke-warm the first night, maintenance had it fixed for the second night. I would recommend they install an elevator that takes you from the pool to the rooms, however; you have to go through the lobby in your swim suit (or carry a change of clothes downstairs). Breakfast was decent. ... Read more
from Marlborough, Massachusetts
Submitted on 26-11-2016
My husband, daughter, and I stayed at the Embassy Suites in Portland for 1 night recently while hanging out in Portland. It is such a nice modern hotel. Im not sure how old the hotel is but everything looks very new and modern. the main entrance area is very well decorated and kind of fancy looking. Our room was really nice, everything was very clean and modern and in working order. I would definitely stay here again if we ever stayed in Portland again.
from Boston, Massachusetts
Submitted on 30-11-2016
We continuously stay at this property due to the value and the service on all levels. The staff makes the experience- hands down, Eevee was fantastic and friendly at checkin, Maxx flipped omelets each morning with a smile and a joke, Joanne poured drinks during the reception with great conversation and we had a quick but positive and genuine encounter with Jess of the housekeeping team. Thanks for another flawless stay with added benefits!
from Dallas, Texas
Submitted on 02-12-2016
The staff is by far the friendliest and most professional we have encountered. The complimentary breakfast was like no other, there was a wonderful chef who made omelets to order. He not only made delicious omelets, he carried on pleasant conversation with patrons as he handed me the plate he said since I was from Texas he made a small smiley face with Siracha sauce on the side of the plate. The coffee was good and strong, the fruit fresh, all offerings good. The Suites are spacious, the shower ... Read more
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