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Hilton Garden Inn Auburn Riverwatch

Portland, ME, US (PWM)

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Based on 575 reviews
Hilton Garden Inn Auburn Riverwatch hotel overlooks the Androscoggin Falls and river in the heart of downtown. The hotel is minutes from bates college
Room & Rates

2DBL MOB/HEARING ACC W/TUB

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- HDTV WITH HIDEF CHANNELS
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2DBL MOB/HEARNG ACC RI-SHW

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- HDTV WITH HIDEF CHANNELS
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1 KING BED

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1KNG MOB/HEARING ACC W/TUB

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL
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1KNG MOB/HEARNG ACC RI-SHW

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL
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1 KING HEARING ACC RIVERVW

VISUAL FIREALARM/DOOR/PHONE ALERT, COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL
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1 KING BED W/ PULLOUT SOFA

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1KING 1 BDRM WHIRLPOOL STE

COMP WiFi- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 QUEEN BED JUNIOR SUITE

OVERSIZED-COMP WiFi-HDTV with HiDef channels, REFRIGERATOR-MICROWAVE-MP3 CLOCK-COFFEEMAKER
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2 QUEEN BEDS

COMP WIFI- HDTV WITH HIDEF CHANNELS, REFRIGERATOR-MICROWAVE-MP3 CLOCK-COFFEEMAKER
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Hilton Garden Inn Auburn Riverwatch
14 Great Falls Plaza, Auburn, ME US 04210

Our sales team is happy to assist you with your details.* Weddings, Anniversaries, Family Reunions* Religious events* Sports Groups* Meetings with state-of-the-art technology* On-site catering to compliment any budgetThe Hilton Garden Inn Auburn Riverwatch is easily accessible to local attractions and corporate neighbors.* Portland International Jetport - 30 miles* L.L. Bean and Freeport Outlet Stores - 20 miles* Bates College - 5 miles* City of Portland - 35 miles* Sunday River Ski Resort - 48 miles* Great Falls Balloon Festival - 0 Miles* International Paper - 5 miles* Tambrands (P&G)* Formed Fiber* Geiger***** Everything. Right where you need it. *****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 575 reviews
from Boston, Massachusetts
Submitted on 15-05-2016
Nice location, next to river edge. If doing business here, it is good place but away from highway. Do not expect sophistication, You are in Maine,so hotel personnel is on little bit rough side, lacking PR skills. Rooms all right, basic breakfast but excellent cook, doing the best with what he got.Quite busy hotel with sport teams recently.
from Tenants Harbor, Maine
Submitted on 16-05-2016
Clean,Quiet,Very nice staff. Been there four and five times in the last couple years.Excellent breakfast and dinner Happen to be there when they released the water from the dam.Very pretty Fifteen minute ride to the Oxford Casino.
from Whitinsville, United States
Submitted on 18-05-2016
This is an excellent hotel with exceptional staff in every part of the hotel. Our room was exceptionally clean, quiet and comfortable. The full breakfast was delicious! Try the corned beef side dish! The location is by the river with walking/running path, which is steps from the hotel.
from Atlanta, United States
Submitted on 19-05-2016
This hotel always gives great service. Property is centrally located, rooms and common areas are inviting. This is my preferred location to stay in Auburn when I travel there for business. Excellent, would recommend.
from Miami, Florida
Submitted on 24-05-2016
Was only here for a single night, since I was travelling on business. Check-in clerk was efficient, helpful and accommodating. Great room on the river. Room was very clean and nicelt appointed. Will stay here again.
from Pomona, New York
Submitted on 26-05-2016
Good place to stay if you are visiting Bates College. A TV was left on in the room connected to mine by a guest who left early, keeping me awake. The front desk handled it at 4AM. Some rowdy guests smoking by elevators set off fire alarm and other noisy guests in hallway late night. Probably the best place to stay in the Lewiston- Auburn area. Nice pool, hot tub and gym.
from sebec maine
Submitted on 27-05-2016
Stayed here for a business conference in May. Very nice hotel. the beds were adjustable. That was a great things as hotels beds are usually not very comfortable. Nice to have a refridgerator in the room.
from Portland, Oregon
Submitted on 30-05-2016
Ever since our oldest enrolled at Bates College we've been staying here. We tried a few others, stayed in Freeport and Portland during admissions process, but for value and location, you can't find a friendlier more professionally run hotel. Staff is welcoming and know the area well. Resturant for breakfast is perfect. Knowing the hotel really makes the cross country trek to Visit that much more enjoyable.
from STOUGHTON
Submitted on 14-06-2016
Very nice, comfortable bed, clean rooms. Friendly staff. Hot tub. Great Steak and dinner options. Nice walkway along back of hotel along the river, very interesting and cute. Lots of store nearby on rte 4.
from Cape Cod, Massachusetts
Submitted on 15-06-2016
If looking for quiet and rest, river view rooms are best as they are in the back and away from the street noise. Besides the view is much nicer. Hotel is not sound proof. During our stay there was a carnival in town. Its generators were very loud. We had to change our room.
from
Submitted on 17-06-2016
Don't pre-purchase the premium internet. It's a waste of time and money. First of all, not only did they have no idea at the front desk how to deal with it, but they made us call the internet company for the hotel and waste our time getting on to it. Only to be extremely disappointed by the speed. The beds were extremely uncomfortable. They advertise that they're adjustable. But let me tell you no matter what the bed was adjusted to, it felt as though we were sleeping on a piece of plywood. ... Read more
from Indianapolis, IN
Submitted on 18-06-2016
We stayed here for our anniversary along our three day trip through Maine. I had booked a regular King bed room but requested a room with a view via our Hilton HHonors Gold ranking. They upgraded us to a Queen suite with a view without notice. I wasn't too happy about going down to a Queen but we went up to see the room and what the suite looked like. We are definitely not too picky on rooms but my wife immediately said- "this is a weird room". It was not a big "suite" and the Queen bed was comi... Read more
from Naugatuck, Connecticut, United States
Submitted on 21-06-2016
The king size suite with a riverview was well worth the extra money. Gorgeous balcony view of the falls. Ryan the bartender was friendly and made us feel like we have been staying there for years. They do need more parking though.
from Erwin, Tennessee
Submitted on 26-06-2016
Visited here while on business. Construction work made parking a little iffy. Close walking distance to a few restaurants. Breakfast is great but a little pricey. Did not like how my bathroom door blocked my exit when open.
from Wakefield
Submitted on 27-06-2016
Hotel and staff were great. Hotel is in a good location and many choices for food/drinks. I liked the view of the river. Very clean and nice. Staff was very helpful and accommodating. Breakfast was very reasonably priced and delicious. I would definitely stay here again.
from Foster City, United States
Submitted on 28-06-2016
I stayed at the Hilton Garden in Auburn for a week and had a great time. The entire facility is clean, quiet and nicely laid out. My room has a beautiful river view. In the evening, taking a walk along the river behind the hotel is a truly enjoyable experience. Parking is easy and free. The staffs are extremely friendly and respond to my request quickly. I would definitely stay in this hotel if my travel takes me back to the Auburn/Lewiston area.
from Norridgewock
Submitted on 30-06-2016
I had a great stay as a single women. There was someone always walking the property and as I walk a lot, I felt safe being out and about. I was not happy about the breakfast.. where you got nothing for free, it was $10.95 for how ever many times you order... when your small and don't eat a lot this was a bit ridiculous!
from Winter Park, Florida
Submitted on 30-06-2016
It was convenient to downtown, everything was walking distant. It was clean but I wasn't too crazy about the bed. I think Marriott has better beds. The staff was accommodating when they didn't have me booked for 2 dble beds, they brought up a cot which was fine for one night.
from West Newbury, United States
Submitted on 02-07-2016
The hotel is located along the river and provided adequate accommodations. I enjoyed a short walk along the river. Cleanliness of my room was below standard. Staff was friendly and helpful. The breakfast was good quality and efficiently served.
from
Submitted on 03-07-2016
Stayed one night there during Independence Day weekend as we visited Portland which is 30 miles away. The room is in very good condition and bed is quite comfortable. It is also well located. Only thing I did not like was the wifi is not stable and cannot connect to Internet for some time.
from Tampa, Florida
Submitted on 04-07-2016
HGI are my favorite but some are a little better than others. They were especially helpful and the breakfast was really delicious. The room was clean and quiet. Skyler got me a river view and the room was spacious.
from Williamsburg, Virginia
Submitted on 05-07-2016
We stopped here overnight. The hotel is located on the river overlooking the waterfall. It is a beautiful spot - and only a block or so from downtown. The hotel is clean, the rooms pretty good size and the beds are comfortable. We had dinner in their grill restaurant and it was much, much better than you might expect. The specials included rib roast and eggplant involtini and the regular menu had the usual dishes like NY strip steak. All the food was delicious and served professionally an... Read more
from raymond, United States
Submitted on 07-07-2016
Was given a rm. that had a view of big air conditioner units or some sort of lg. metal units not a pretty sight and was already unpacked before opening curtain and very tired after driving 5 hrs to have to repack again. Could not use pool or hot tub smell of chlorine was so strong It made me sick, anyone with asthma or other health issues that could be affected should not use. If you want a hot breakfast you have to order and It Is not Included, very sm. portions and was not worth the price! Sho... Read more
from Southern Maine
Submitted on 12-07-2016
I had my wedding here and it was incredible! The staff truly went over the top to provide amazing customer service and make our big day everything we dreamed of. Kristi (event coordinator) is the best! She found a way to meet every, single one of our requests. The staff seemed genuinely happy for us and gave us complimentary mimosas with our wedding day breakfast. The food was delicious, the function room was perfect. They truly exceeded all of our expectations and all of our guests were happy w... Read more
from Edison, New Jersey
Submitted on 13-07-2016
I've stayed at the Hilton 2 different times in the past 7 months and both times it was great. I personally think there should be complimentary free breakfast when you pay as much as you do per night..
from Charlotte, North Carolina
Submitted on 14-07-2016
There are only 3 chain hotel options to chose from in the Lewiston/Auburn area. Since I come up every few weeks, I stay at the Hilton Garden Inn quite a bit. It is convenient, they have a restaurant & bar on site and there are nice walking paths nearby.
from Hartford, Vermont
Submitted on 14-07-2016
Stayed at the Hilton Garden Inn Auburn for a day. Its by the Great Falls and the view from the room was to die for. It is close to quite a few good places to eat and one could also take a walk to park by the falls. Wonderful experience!
from
Submitted on 16-07-2016
Great place, comfortable and friendly. Not up to Hilton standards on easily affordable details. I ran out of toothpaste and they told me I would have to buy some at their pantry. Really? Included a voucher for 500 Hilton points if you spent $25 at their restaurant then told us it didn't count for breakfast. Stupid little annoying details that would have moved our stay from good to excellent.
from Massachusetts
Submitted on 20-07-2016
In parts of Maine, modern hotels are sometimes few and far between. It's nice to find something above a Hampton Inn level property this far away from the "big" cities (Auburn and Lewiston are fairly small, not very prosperous cities). The hotel is fine, but not special. The location, overlooking the Androscoggin River is interesting, and much better than the highway, commercial, or industrial views you usually get from this type of hotel (though it is right next to a mid-rise apartment buildi... Read more
from CT
Submitted on 22-07-2016
Was pleasantly surprised when we arrived at this hotel. This was a last minute weekend getaway trip. The hotel was very nice, room was nice, restaurant was great, the waiter was very friendly and personable. The staff was pleasant.
from Philadelphia, Pennsylvania
Submitted on 26-07-2016
This is one of the best Garden Inn's I've stayed at! Very kind and helpful staff at front desk, restaurant and bar. Delicious breakfast and dinner was fantastic... I recommend the Clam Chowder and Salmon! The scenery and river walk are Great! The down side, there was not enough parking spots during my stay and the rear lot was tight, difficult to turn around. the front lot is shared with local businesses and subject to ticketing at specific hours.
from Bangor, Maine
Submitted on 27-07-2016
My wife and i have never stayed at a 5 star hotel before, but after staying at the Hilton last weekend we feel that we have! The night before we stayed at the the fireside inn for the same price.. and it was a bad experience . Thank you Hilton!
from Mayberry, United States
Submitted on 28-07-2016
Clean and courteous, ask for river view room, good breakfast but a little pricey on that, halls are hot during the summer, requires minimum characters for this review, wull this be graded? I enjoyed the stay no issues with door card access, parking can be a challenge, ask where the overflow is if the lot is full, one area beside hotel is a tow zone
from Glastonbury, United States
Submitted on 28-07-2016
I found this hotel to be a pleasant surprise. I've always liked HGIs, but this one stood out. There were a few hotels within walking distance of this one, but this was far superior based on only curb appeal. I would stay at this hotel just for the cliff side view of the river behind the hotel . But, the large rooms and friendly staff make it a winner. I will stay here if I'm anywhere near Auburn. It's worth the drive.
from
Submitted on 29-07-2016
Excellent hotel in Auburn, Maine. Friendly service and clean and comfortable room. I have stayed here every year at least once a year for last 6 years and each time great stay. Great place to stay for camp visiting weekend.
from Sarasota, Florida
Submitted on 31-07-2016
Went for a conference. Everything was well done. Loved our room, the cooked to order breakfast, the bar and the food served and the service. The staff was professional and helpful. The business cocktail hour they arranged was first class.
from Winchester, United States
Submitted on 31-07-2016
Overnight with my son one night, before I dropped him at Bates college for camp. And then overnight myself another night, had to work in my guest room one full day so spent a LOT of time there, and a lot of time on the premises, sitting outside on the pleasant patio and sitting in the lobby for a change of scenery, and I found the hotel to be very clean, well set-up, and attractive, and guest service folks were exceptionally pleasant and helpful. Convenient location near downtown and along a b... Read more
from Egg Harbor Township, New Jersey
Submitted on 01-08-2016
Great staff, restaurant, view & pool. Food was good would be better is breakfast was included in hotel room rate. Defanitely would stay again family friendly and when we did have an issue with our AC Unit the hotel found us a new room right away
from Westport, Connecticut
Submitted on 02-08-2016
The beds were comfortable, nice bedding. Room on small side and view was disappointing. Great breakfast with lots of choices and dishes replenished as needed. If you have special request I suggest that you do not book on line but call hotel directly.
from
Submitted on 06-08-2016
I can not say enough about our wedding reception at The HGI Riverwatch. The staff was friendly, courteous, and most helpful Kristi our event coordinator was fabulous. Her attention to detail was beyond words. This lady is simply amazing!
from Vernon Hills
Submitted on 07-08-2016
I was in the area for business and this facility was close to where I needed to be. The hotel observes a 10pm quiet time and I actually found it quiet all the time, even with the pool and families present. The bed and breakfast deal was great and saved me money. All of the food was delightful, fresh, tasty, served at proper temperatures with nice portions. The business center was handy and the fitness room, though not extravagant was well suited for my needs. All the equipment worked well... Read more
from Greenfield, Massachusetts
Submitted on 13-08-2016
We have stayed here in past summers. Rooms are comfortable and very clean. Internet was poor. Desk management very nice and friendly. Sunday Breakfast buffet service was very strange the way they have it set up. Food was just average.
from Erie, Pennsylvania
Submitted on 14-08-2016
The hotel itself was nice, they had flavored water in the lobby. Parking was not that great; it was free but when you parked in the back, the doors weren't very accessible. The woman that checked us in wasn't very friendly. There was a gentleman there as well who tried to help her but she was kind of rude to him. The television was unplugged when we got to the room and the remote was extremely temperamental. Overall the stay was okay but I wish that breakfast had been included; it was not.
from
Submitted on 14-08-2016
My husband choose this hotel for the beautiful view of the water fall pictured on the hotel site. The waterfall did not flow the entire length of our stay 4 days. Not sure exactly why. Could have been Mother Nature?:But if people are booking ecpecting the fall to be flowing and the fall dose not flow yearly, then dont make it your main attraction. We ended up looking at a big pile if rock. So don't just book this hotel expecting to have a great view. The riverview is nice and the river walk is... Read more
from Daleville, United States
Submitted on 14-08-2016
The Hilton Garden Inn is staffed by folks who truly care about your stay. Everyone bends over backwards for your every need. There is a USA Today and a local newspaper available every morning. Breakfast is served in style and cooked to order. The chef is pleasant and will fix your breakfast any way you want it. The wait staff is prompt and courteous. The front desk can give you information on any of the local services and events and a very helpful in ensuring you have all the right information. ... Read more
from Boston, Massachusetts
Submitted on 22-08-2016
This hotel is starting to show its age. Cracked tiles in the bathroom, stained grout, etc. That being said, it is the best hotel in town. Service is friendly, common areas are clean and up to date. Bed was reasonably comfortable. There are two things that need to be addressed pillows need to be replaced - not enough support; the parking lot is too small and needs to be expanded.
from Richmond, Virginia
Submitted on 27-08-2016
One night stay on a business trip the week of August 22, 2016. The property is very clean and situated adjacent to a nice Riverwalk area. There are several restaurants nearby. The entire hotel property that I saw was clean. My room was nice with a comfortable bed. Small refrigerator and Keurig coffee maker in each room. There is a restaurant and bar on premises. No noise issues - very quiet. Overall, no issues with this hotel and I would recommend it to any traveler.
from Newburgh, New York
Submitted on 30-08-2016
Joe the waiter was awesome, the food was great. They even took our special request for chocolate chip banana pancakes!! For only $10/adult and $5/child breakfast was more than worth the price we paid.
from Moncton, Canada
Submitted on 05-09-2016
This hotel is an awesome place to stay, friendly staff and awesome food! Hats off to the staff! Love the digital check in, in advance making our stay easy and comfortable! Wish all hotels used this digital advance check in.
from Anchorage, Alaska
Submitted on 08-09-2016
The hotel was great. When I left, however, I was very busy, and e-mails demanding a survey showed up in my inbox. I deleted them but they continued showing up until I finally was harassed into filling out their overly long, survey. I did it just to stop being harassed forever by their automated e-mails. If I can expect this every time I stay in a Hilton, I won't stay there.
from Hartford, Connecticut
Submitted on 11-09-2016
The hotel was in a great location for my business travel. The staff were helpful and made great suggestions on where to try breakfast and dinner locally. The floor was quiet and I had no interruptions during my stay. I enjoyed it.
from Auburn, Maine
Submitted on 11-09-2016
We had a beautiful room overlooking the Great Falls. The room was clean and welcoming. We were there for my 50th Class Reunion and used many of the amenities the hotel offers. The ballroom was great and we had a wonderful time from beginning to end This hotel will live up to your expectation of excellence.
from
Submitted on 12-09-2016
We stayed one night (Saturday) because our nephew was competing in an MMA event nearby. The price was reasonable, the areas we used were clean, modern, and quiet; and staff was friendly. The location is central to everything the area has to offer.
from Omaha
Submitted on 14-09-2016
Very nice HGI, the restaurant was good and the cooked to order breakfast was remarkably fast in the morning. There is an amazing antique store about a block away ("Annie's") that is worth a look if you have the time. About a 45 minute drive from Portland, ME. Will stay again if here for business.
from Sarasota, United States
Submitted on 13-09-2016
Stayed here for a weekend wedding function. The restaurant staff were especially great and one of the best made to order breakfast experiences I've seen in this class of a hotel. The location is also great with adjacent bike, jogging and walking trails along the river and nearby sonic areas.
from
Submitted on 15-09-2016
Booked a King room, was placed in a room with a queen sized murphy bed in what appears to be a conference room--it was odd, dusty, and hadn't been freshly cleaned. Breakfast was burnt and inedible but I was still charged for it (reduced rate--but still!)
from Sherman Mills, Maine
Submitted on 17-09-2016
Love the location of this property. Clean rooms, good food, nice property. Friendly staff. Our second trip here and we will be back! As with any Hilton Garden I've stayed in this one also has a mini fridge and a Kuerig coffeemaker in the room...
from
Submitted on 17-09-2016
While there was a misunderstanding upon check in, our stay was nice. We did find it odd that lunch is not served on weekends. Our room was spacious and very comfortable. Apparently the main entrance was being worked on and entry was through an emergency exit, not a problem; just awkward.
from Myrtle Beach, South Carolina
Submitted on 20-09-2016
I spent 9 nights at this hotel and enjoyed my stay. It is close to downtown and to restaurants. They have a good restaurant and bar in the hotel. Parking is a bit of a problem. They have enough, but that closest to the hotel is entered by a key only.
from Voorburg, The Netherlands
Submitted on 22-09-2016
Pleasant stay at this hotel. Very friendly staff and a good room. We had nice rooms on the upper floor overlooking the city. The rooms are spacious and clean. The bathroom was somewhat small. We had an excellent sleep. The breakfast was good. Service was quick. This hotel is a good place. I will stay here a next time.
from Wauconda, Illinois
Submitted on 22-09-2016
We arrived after spending 2 days in the car. The hotel was so clean and comfortable and the staff is extremely pleasant and friendly. The check in process was so efficient, we were sprawled out on our bed less than 5 minutes after arriving on property. We will definitely be back!
from Burlington, Massachusetts
Submitted on 27-09-2016
The hotel was located right in downtown along the river. Beautiful walking trail. We were there for our sons wedding. We were given a block rate for our guests. rooms were a nice size. We stayed in a suite that was really nice
from Fayetteville
Submitted on 30-09-2016
Our reservation was for only 1 night, but we quickly decided we wanted to stay a second night. The lady at the front desk went out of her way to make arrangements for us to stay in the same room a second night, even though initially she thought that our type of room was unavailable a second night. We were extremely pleased with how she assisted us. We were very happy with the hotel location and the quality of the room.
from Boston, Massachusetts
Submitted on 01-10-2016
Visited for wedding from Boston - great service and wedding . Nice river walk nearby and Grity brewery within walking distance for lunch , dinner, drinks. About 45 minutes from Freeport. That is all for now
from
Submitted on 03-10-2016
Hilton Garden Inn ‚?? Auburn, ME You can't go wrong with Hilton! The best mobile app make this hotel a snap to reserve and check in to. As you walk in they have a nice restaurant to the left with custom omelets in the morning. Definitely better-than-most breakfast offerings. Clean, well appointed and spacious rooms. Friendly front rest staff. Perfect for business or personal travel. Only thing sketchy is the parking. Unless you get there early you'll need to park in their lot down a ways so y... Read more
from Brooklyn, Connecticut
Submitted on 05-10-2016
It was a great stay and will recommend to my company as a permanent hotel in the area. I was extremely well treated from the second I entered to the second I left. The room was spacious and comfortable
from
Submitted on 10-10-2016
View is really pretty. River walk is a nice walk, but would have appreciated a warning that some of it houses some shady folks. At check in the lady at the desk seemed a little distracted , new maybe? Overall great place and service .
from Oregon, United States
Submitted on 30-10-2016
Staff were super friendly and made it clear in each interaction that guest satisfaction was key. With each interaction staff were pleasant and happy to help, and no request seemed to annoy or frustrate staff like you would see at some hotels (though all were minor requests).
from 04401, United States
Submitted on 30-10-2016
We were overall very pleased with our experience at the hotel. We decided to stay here at the spur of the moment and hadn't made a reservation, just walked in in the late afternoon. Front desk went out of their way to get us a room that was far from the elevator, as there were very few rooms left. unfortunately, though all rooms are non-smoking ours had a strong smoke odor. When we called down to the front desk, they were very apologetic and offered us another room but it was close to the elevat... Read more
from Vergennes, Vermont
Submitted on 30-10-2016
This is our third stay at this beautiful hotel located right downtown in Auburn, Maine. It's our favorite hotel with beautiful views of the Falls. The rooms are spacious and the beds are so comfortable. We wanted to stay forever!
from Cary, North Carolina
Submitted on 01-11-2016
Wonderful one night stay passing through on business. Nice staff and typical clean, fresh Hilton Garden room. Really enjoyed walking along the river behind the hotel. Great views of the water and surrounding town.
from Bangor, Maine
Submitted on 02-11-2016
I already reviewed on the hotel's website and they asked if we'd like it posted on Trip Advisor. (Review went in as my husband, Jim A, as that's whose name was first on the reservation. [See review headed: ‚??Overall excellent, just one problem"] Long story short, we had an excellent stay at the hotel with one exception--our room had a strong smoke odor. The only other rom available was by the elevator so we opted to stay where we were. Staff handled the situation very well, gave us comp meals ... Read more
from Portland, Oregon
Submitted on 04-11-2016
This location is the best Hilton Garden Inn I may have ever visited. Unfortunately, it's in Auburn. So, good hotel, bad location. I'm starting to have a complaint about the e-check-in, though, but this is Hilton-wide. When you use it, you get no information about things like parking (a bit odd here), where the elevators are, where your room is, etc. The front desk employee at check-in was, well, not the best. Here are my usual specific review points: Internet: Typical Hilton bad Breakfast:... Read more
from New Brunswick
Submitted on 10-11-2016
We chose this HGI for an overnight stay while visiting friends in the area. We were greeted by a very kind lady named Amanda who made sure our requests were fulfilled. They provided a large King sofa room. The room itself is a little dated, wore, but very clean. Smaller bathroom than we prefer, older style tub with shower curtain. Difficult fit for a larger person. Some noise from surrounding rooms.One complaint that my wife and I found somewhat humorous. On a previous stay at another HGI we ha... Read more
from
Submitted on 12-11-2016
The Hilton Garden Inn has a very nice ballroom with a unique view out into a awesome rock formations. The food was delicious and the staff are warm and friendly. The accommodations are nice for family to come from all around for a few days. The restaurant serves awesome lobster bisque.
from
Submitted on 18-11-2016
Hotel was very clean and quiet. The staff was excellent. The location was convenient to the location we were working at. The only minor issue was the fitness room. It was on the small side. The only weights were dumbbells. There was an indoor pool and if I was a pool person, that would have been a plus.
from New Jersey
Submitted on 26-11-2016
My husband and I truly enjoyed this beautiful and clean hotel! We saw a great affordable deal and spent four nights here loving every minute! Everyone was helpful and happy! The room was so big and the bed was comfortable. We will definitely come back here without a doubt!
from Washington DC, District of Columbia
Submitted on 26-11-2016
Comfortable stay at the Hilton Garden Inn while visiting family in the area. The room was spacious, we had 1 king bed (there was also a sofa bed in the room if needed). The view overlooked the plaza parking lot, so unfortunately not a very inspiring view. (a river view would have been better- but none-the-less it did not impact the overall stay). The hotel was pretty quiet, staff was friendly, etc. I would definitely recommend if you want a decent chain hotel. My only complaint was that the h... Read more
from East Longmeadow, Massachusetts
Submitted on 26-11-2016
well designed and maintained; enjoyed stay; breakfast was great. liked the fitness center. did not use the pool. rooms are clean. facilities are good. the rewards program is worth it. the lobby ambience is nice.
from Quincy, Massachusetts
Submitted on 28-11-2016
My sister and I happened to be in Lewiston and had to stay overnight. We chose the Hilton, we have stayed here before and had an excellent experience. It started a bit rocky because we had requested a feather free room. About 10 minutes in the room, Skyler called and asked if we were happy with the accommodations, I had to tell him that the room was not quite up to par. He immediately send up housekeeping, April, to the rescue. She wiped that room into shape in under 10 minutes. A total champion... Read more
from Walpole, Massachusetts
Submitted on 30-11-2016
Overall very nice hotel. Reasturants and bat in hotel and a few reasturants in easy walking distance . Staff was helpful and friendly. Parking is free and easily accessible . The reasturants was good for dinner, but breakfast wasn't good. Very few gluten free options
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