"My first experience was overshadowed by the problems at this hotel. I booked rooms for an event and we were supposed to have the same room since we all pid the same price. A couple had a room with no windows and a little larger than a closet. The room can't be legal. I requested a late checkout before arrival and was told there would be no problem but 20 mins before checkout they started calling the room every 10 mins and knocking on the door consistently. With one exception; the staff was extremely RUDE and not real accommidating The manager was horrible and laughed at our problems when we said the room was a closet.I will never visit there again."

"Rating: iffy. The room first assigned to me was about 45 degrees frigid, but pretty. The next room was not as nice but warm. The table was broken and missing the center drawer, but clean enough.

Maid service hit or miss; coffee maker uncleaned, old cups left lying about,

and the fiasco of throwing away my shuttle voucher.



My room was on the far side of the building from the elevator, but I heard every up and down.



On the plus side, it was on the parade route and the staff were friendly and it is walking distance from the French Quarter.

For the business traveller, it might be acceptable, but for the tourist trade, you might want to step it up a bit.



Gratitude to Bookit for helping replace my shuttle voucher. But when the shuttle was 20 minutes late the next morning, Bookit was closed. No help for the traveller overnight could be disaster. Lucky he showed up.



I want to thank BookIt for faxing a replacement to the hotel for me"

"Nice place to stay. Hotel bellmen very courteous and helpful. Valet service a tad pricey. Televisions need an upgrade to a flat screen. PJ's coffee shop in lobby convenient. Hotel has a historic air too it..Close to Bourbon St. and Canal St..Kool"

"We stayed on the 8th floor. it smelled stale and the carpet down the halls were nasty/ spotted up. From the internet I thought it was a better hotel. We asked for wash clothes to take a bath and was told by the hosekeeper that they had none. She said they were out right now. So I called downstairs and it took about 15min and they sent some up."

"The rooms are extremely small. 2 times when taking a shower ran out of hot water....or should I say, had no hot water. Bathroom in EXTREMELY small, when sitting on the commode the door swings in and hits knees. As a couple, if one was taking a shower other couldn't be in the bathroom, actually bathroom in so small, hard to even put your clothes on in it. TV was so old, the volume kept coming in and out and picture was horrible. Staff was friendly. Location is good."

"Never again!! I had 2 rooms booked at this hotel & when we got there, they told us we were being relocated to another hotel further from our destination & only in 1 room! The front desk staff tried to be pleasant, but wouldn't work with us. The hotel manager was horrible. She insulted us & walked away leaving the other staff to deal with us & refused to come back out. The manager at the Ambassaador however, was excellent & helped us through our troubles with this hotel."

"Great little boutique style hotel. For the money, you cant find a better location. The cost each night I stayed was about $125 usd. It is literally one blocked to Canal St and then one block over to Bourbon St. The rooms are small but, for those who don't hang out in your room all day, it's plenty and very clean. There is a Starbucks like area in the lobby and the trolley right out the doors of the hotel for a buck or so to ride. The staff is quite accommodating and can help you navigate wherever you wish to go. My only beef with the hotel are the bed pillows. They are flat as a board and you have to use all three for support...no big deal! Great spot to stay in New Orleans central."

"This was a great place to stay! I left my car with the valet, who was very warm and friendly, he took my name and asked if I needed help with my luggage. Then I walk in to check in for my stay, when the clerk said ' Welcome Mr Johnson'. This place was very clean. I only had two problems, one the tv went out for a few minutes, this only happened two or three times and was probably the cable. The other problem was i couldn't get the water to a comfortable temp, it seemed to be too hot or too cool, but overall I had a very nice stay. And it was only a short block to Canal and one more block to Rue Bourbon. Let the good times roll!"

"I was very pleased with our stay @ the Royal St. Charles. The room rate that we got was great so we decided to upgrade to a balcony suite...It was unreal how big it was.......... very pleased, the only draw back was how loud it was with the trolley being right there. The hotel is in close enough distance for you to walk to the French Quarter, but far enough away if you wanted to escape it too. Before we booked our room I read that the hotel/rooms are VERY cold...well in fact that was not the case it was pleasantly comfortable. The staff was very helpful and polite. I would recommend this hotel to anyone. Can't wait to come back!!!"

"We take weekend getaways to New Orleans a few times a year. We have found our new go to place. We had a small issue with our shower but it was addressed. Look forward to my next stay."

"We take weekend getaways to New Orleans a few times a year. We have found our new go to place. We had a small issue with our shower but it was addressed. Look forward to my next stay."

"Staff was great and very accommodating. I plan on staying at the Royal St. Charles again. No issues with using book it either, I just gave them my information."

"Great and Wonderful !!!!!!!"

"The room in the picture is not the room we stayed in, our room did not have a window; we were very disappointed I have never had a room with no window. When we told the front desk, that we paid for a deluxe room, we were told all the rooms were deluxe. That was not a deluxe room it was a box. We had to pay $8:95 a day phone fee weather we use the phone or not. There was no mini fridge in the room. We booked for a two day stay; the staff gave us an upgrade on the second day. "

"I really loved the hotel. Staff was very efficient from check in to check out. Jade and Danielle are the nicest ladies ever. Everytime I needed anything they always had it right up to the room. The only thing I didn't like was how small the room was. Parking was very pricy but very quick. All and all I would stay here again. "

"We chose the Royal St.Charles over other nearby hotels for its convenient location and the unbelievable rate and valet service. We were not disappointed. From the time of arrival and greeting by the staff,until our departure,we were impressed with the friendliness and professional courtesies extended to us. The room was adequate, although not oversize. Upgrade to a corner room with king bed was also welcomed, although not expected. We highly recommend these modest accommodations for those interested in saving a few bucks and enjoying dining out at various nearby NO restaurants and the French Quarter."

"A weekend getaway for my husband with a great value! Not spending a lot on the hotel allowed us to enjoy the Quarter and enjoy a little more of the true history of New Orleans. We go to New Orleans at least 4 or 5 times a year and try to find the best deal on hotels for the weekend! I will not be looking for deals any longer. The hotel was undergoing some remodeling while we were there and the staff was extremely accommodating! I look forward to going back to see the renovations! Hint, ask for a corner room! The view is fabulous!"

"People in the next room were fighting verbally and possibly physically and we could hear them as if they were in our room. Carpeting needs to be replaced throughout hotel. Staff not overly friendly. Would not recommend this hotel to anyone."

"I was very pleased with the room and the staff! I totally enjoyed my stay at the Royal St Charles Hotel. The rates were great! I got one night free by using Bookit.com also a free river boat tour! The staff was very nice and very helpful. Anything I asked for the staff was eager to help. The room was excellent and very clean, the location of the hotel is within walking distance to everything! I would absolutely recommend this hotel to anyone visiting New Orleans! I will absolutey visit The Royal St Charles Hotel during my next visit. "