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Windsor Court Hotel

New Orleans, LA, US (MSY)

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Based on 1391 reviews
Room & Rates

Deluxe Room, 1 King or 1 Queen Bed

1 king bed or 2 queen beds
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, 42-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Frette Italian linens, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Safe, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Suite, 1 King or 1 Queen Bed

1 king bed or 2 queen beds
Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, 42-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Frette Italian linens, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Safe, phone, and access to in-room child care; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible, pet friendly
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Guest Room

Guest Room

2 queen beds
400-sq-foot (37-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, 42-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Frette Italian linens, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Deluxe Suite

Deluxe Suite

1 king bed
600-sq-foot (56-sq-meter) room with city views

Layout - Bedroom, living room, and sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, 42-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Frette Italian linens, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Premium Suite

Premium Suite

2 queen beds
800-sq-foot (74-sq-meter) room with city views

Layout - Bedroom, living room, and sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, 42-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Frette Italian linens, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Club, Guest Room

1 king bed
400-sq-foot (37-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, 42-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Frette Italian linens, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Club, Deluxe Suite

1 king bed
600-sq-foot (56-sq-meter) room with city views

Layout - Bedroom, living room, and sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, 42-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Frette Italian linens, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Club, Premium Suite

2 queen beds
800-sq-foot (74-sq-meter) room with city views

Layout - Bedroom, living room, and sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, 42-inch flat-screen TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Frette Italian linens, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Windsor Court Hotel
300 Gravier St, New Orleans, LA US 70130

Rooms
Make yourself at home in one of the 316 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with Frette Italian sheets. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and limo/town car service. Planning an event in New Orleans? This hotel has 10,000 square feet (1 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

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Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 4 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 30 and USD 40 per person (approximately)
  • Airport shuttle fee: USD 20 per person (one way)
  • Valet parking fee: USD 44.80 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Pet deposit: USD 250 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Babysitting
  • Beauty Shop/Salon
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Multilingual Staff
  • Outdoor Pool
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1391 reviews
from
Submitted on 16-05-2016
my grandmother, sister, and I stayed here and it was just too nice. we stayed in one of the suites and it had a little kitchenette, a living room, a bedroom with two beds, a vanity room, and the bathroom. all the staff are ready to help and if you dont know what to do, the hotel is within walking distance of the french quarter. The pool was different being on a higher floor then the ground floor, That was my first time swimming in the sky. all in all, a fantastic trip.
from Breckenridge, Colorado
Submitted on 17-05-2016
Stayed here for 5 nights that included the Easter weekend. Room was ready for us at our arrival. Concierge staff was must helpful in providing directions and information on using the streetcar system. This allowed us to freely explore the area. Recommendations were informative.
from Fort Lauderdale, Florida
Submitted on 17-05-2016
This is a beautiful hotel, however, the customer service is terrible. First, the front desk clerk checked us into a room that was occupied. Second, I wanted to go for a run early in the morning and the front desk clerk didn't know where anything was in the immediate area. I ordered breakfast in the restaurant and it took 45 minutes to get eggs and oatmeal. My room wasn't cleaned and then at 4 I asked if they could clean it. The rooms are spacious and beautiful. I think that the employees n... Read more
from Istanbul, Turkey
Submitted on 19-05-2016
The hotel is nice and classy but we had reserved a great suite so I cannot say much for standard rooms. The balcony was not as expected. For the suite price, we would have wanted a clean balcony with a table and chairs. Also, the staff seems to take the guests for granted - you don't feel like a special guest. Housekeeping was clean and efficient service wise but weird. i.e. We were sleeping with the do not disturb sign hung at the door and they called around 6 pm to ask if we would want turndow... Read more
from Fort Lee, New Jersey
Submitted on 21-05-2016
Glad we stayed here as I am not a big fan of New Orleans. Hotel was comfortable so it was a good visit. Staff was very nice. Rooms was very comfortable and spacious. Convenient to everything we needed. Breakfast was very good and Polo Lounge was a good place to relax.
from
Submitted on 27-05-2016
I'm not sure if my expectations were high I just know that for me there are 3 things I hold in high regards when staying in a hotel. 1. Cleanliness in the room. 2. Customer Service overall. 3. WiFi. These are the things important to me. I'm not worried about a grand lobby, I won't see it other than checking in and out. So room and hotel cleanliness was very good. Customer service for the most part was average and I say this because some aspects were very good and others were nothing to write h... Read more
from New Orleans, Louisiana
Submitted on 02-06-2016
This hotel offers the classic old school charm you would expect from a premium hotel. Service may seem a bit stuffy at first, but that is simply the rigid standards of a first class hotel. The rooms are slightly outdated but kept to the highest standard of cleanliness. Suites are large and plush with views over the Mississippi. I love booking a room here for my birthday and exploring the French Quarter.
from Houston, Texas
Submitted on 02-06-2016
I was concerned because ALL of the pictures on here make the hotel look really old and bland but in person it felt fresh and classic!!!!!! I took a few pics myself but honestly the hotel just doesn't photograph well in my opinion. It is grand in person however. I loved it. I've stayed at many hotels in the downtown New Orleans area and this is bar far the best! I will only stay here in the future. Staff was very professional, doormen were always on their job, both the check-in and concierge sta... Read more
from Chicago, Illinois
Submitted on 04-06-2016
This is supposed to be an elegant hotel and yes when you do enter the hotel the common areas are well maintained and classy but the elegance ends there.The rooms are large with a elegant furniture well stocked bar welcome treats etc.While all of these are appreciated there are basic things that should be taken care of first the sliding door by the balcony was dirty the balcony itself was something from 2 start hotel.Ok let us pretend that we do not care too much about the balcony and can live wi... Read more
from
Submitted on 07-06-2016
It was my husbands birthday so we wanted to try Windsor Court. You had a luncheon special which we were interested in. When we arrived the maitre De was busy on the phone so we waited and waited. She didn't even acknowledge our presence until she was off the phone. Once she completed the call we were escorted to our table where there was another five to eight minute wait for our waitress. Water was slow in coming but once we we're served our drinks things smoothed out. When we told our w... Read more
from Phoenixville, Pennsylvania
Submitted on 15-06-2016
Very pleased with our entire experience at The Windsor Court Hotel. We had a beautiful suite on the club level. It did not face the river but we had a great view from the club lounge that made up for it. Well worth it to reserve club level which is the top 4 floors & includes food & beverages most of the day along with great service from a private concierge. My daughter & I made use of the Spa. It was beautiful & a great way to start the day. Maid service twice a day was good but not great. They... Read more
from Gallipolis, OH
Submitted on 15-06-2016
The suite rooms are unbelievable! Comfy beds, plenty of sinks and counter space for two people. There is enough room in them to host a small party! Turn down service and extra amenities appreciated. Enjoyed the fresh flowers in the Lobby each day. Two small issues, called down for extra towels due to being soaked in a downpour walking back to the hotel....they never arrived and had issues with key cards, that was fixed upon request.
from Walnut Creek
Submitted on 19-06-2016
Such fabulous service, starting with Stephen (with a "p") at the front desk, who checked us in graciously, and made sure we had a lovely suite. We were so happy with Suite 1707, great views of the river from our balcony, and quiet as a tomb, our whole stay. We were very pampered with his and her vanity areas, separate televisions , well- appointed bar and baths, and just a total dedication to service and hospitality. Turn down service every day with ice waters and pralines. Everyone was so k... Read more
from Tampa, Florida
Submitted on 20-06-2016
Beautiful classic hotel. Festive atmosphere, and friendly service. The bar and restaurant feature live jazz - a-MAZ-ing! The music and the food, pure joy. The rooms are beautiful and spacious. There's an extra vanity area - 5 stars for that. Closet space is OK. Large sitting room and small kitchen area with Keurig and expensive snacks. Decent shower, but I've noticed more than once staying there that the water has a strange scent. Overall a thoroughly enjoyable luxurious place to stay and enjo... Read more
from Alpharetta, Georgia
Submitted on 20-06-2016
My wife and I drove to New Orleans to celebrate our anniversary and Father's Day. We were greeted warmly by the front desk staff and were given a great upgrade because of the special occasion. Rooms were very comfortable, clean and well appointed. This is an expensive property but in my mind well worth the extra cost. It is conveniently located, close to the French Quarter but in a quieter side street. Be careful if you stay on an upper floor because there seems to be a long wait on the elevato... Read more
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