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The Pontchartrain Hotel

New Orleans, LA, US (MSY)

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Hotel Specials
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Based on 160 reviews
Room & Rates

Traditional Room

1 Full Bed or 1 Queen Bed
350 sq feet (32 sq meters)

Entertainment - Free WiFi
Food & Drink - Kitchenette with coffee/tea maker
Sleep - Turndown service
Bathroom - Hair dryer
Practical - Free local calls, safe, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Deluxe Studio

1 Full Bed or 1 Queen Bed
350 sq feet (32 sq meters)

Entertainment - Free WiFi
Food & Drink - Kitchenette with coffee/tea maker
Sleep - Turndown service
Bathroom - Hair dryer
Practical - Free local calls, safe, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Traditional Suite, 1 Bedroom

1 Full Bed or 1 Queen Bed
300 sq feet (28 sq meters)

Entertainment - Free WiFi
Food & Drink - Kitchenette with coffee/tea maker
Sleep - Turndown service
Bathroom - Hair dryer
Practical - Free local calls, safe, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Suite, 1 Bedroom

1 Full Bed or 1 Queen Bed
550 sq feet (50 sq meters)

Entertainment - Free WiFi
Food & Drink - Kitchenette with coffee/tea maker
Sleep - Turndown service
Bathroom - Hair dryer
Practical - Free local calls, safe, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Penthouse, 2 Bedrooms

1 Full Bed or 1 Queen Bed
Entertainment - Free WiFi
Food & Drink - Kitchenette with coffee/tea maker
Sleep - Turndown service
Bathroom - Hair dryer
Practical - Free local calls, safe, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Premier Suite, 1 Bedroom

1 Full Bed or 1 Queen Bed
900 sq feet (81 sq meters)

Entertainment - Free WiFi, flat-screen TV
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Turndown service
Bathroom - Hair dryer
Practical - Free local calls, safe, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Superior Twin Room

1 Full Bed or 1 Queen Bed
Entertainment - Free WiFi
Food & Drink - Kitchenette with coffee/tea maker
Sleep - Turndown service
Bathroom - Hair dryer
Practical - Free local calls, safe, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Premier Suite, 2 Bedrooms

1 Full Bed or 1 Queen Bed
1050-sq-foot (95-sq-meter) room, balcony with city views

Entertainment - Free WiFi
Food & Drink - Kitchen
Sleep - Turndown service
Bathroom - Jetted bathtub
Practical - Free local calls, safe, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Deluxe Room, 1 King Bed

1 King Bed
370 sq feet (34 sq meters)

Entertainment - Free WiFi
Food & Drink - Room service and minibar
Sleep - Turndown service
Bathroom - Hair dryer
Practical - Free local calls, safe, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Room, 2 Double Beds

2 Full Beds
370 sq feet (34 sq meters)

Entertainment - Free WiFi
Food & Drink - Room service and minibar
Sleep - Turndown service
Bathroom - Hair dryer
Practical - Free local calls, safe, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Suite, 1 Bedroom

1 King Bed or 1 Full Sofa Bed
971 sq feet (90 sq meters)

Entertainment - Free WiFi
Food & Drink - Room service and minibar
Sleep - Turndown service
Bathroom - Hair dryer
Practical - Free local calls, safe, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Suite, 2 Bedrooms

2 King Beds or 1 Full Sofa Bed
971 sq feet (90 sq meters)

Entertainment - Free WiFi
Food & Drink - Room service and minibar
Sleep - Turndown service
Bathroom - Hair dryer
Practical - Free local calls, safe, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Family Suite, 2 Bedrooms

1 King Bed or 2 Twin Beds
532 sq feet (49 sq meters)

Entertainment - Free WiFi
Food & Drink - Room service and minibar
Sleep - Turndown service
Bathroom - Hair dryer
Practical - Free local calls, safe, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room, 1 King Bed (Clio)

Room, 1 King Bed (Clio)

1 King Bed
Entertainment - Free WiFi
Food & Drink - Room service and minibar
Sleep - Turndown service
Bathroom - Partially open bathroom, a hair dryer, and a shower
Practical - Free local calls, safe, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - No cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 2 Queen Beds (Euterpe)

Deluxe Room, 2 Queen Beds (Euterpe)

2 Queen Beds
500 sq feet (46 sq meters)

Entertainment - Free WiFi
Food & Drink - Room service and minibar
Sleep - Turndown service
Bathroom - Partially open bathroom, a hair dryer, and a shower
Practical - Free local calls, safe, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - No cribs (infant beds) available
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room, 2 Double Beds (Erato)

Room, 2 Double Beds (Erato)

2 Full Beds
Entertainment - Free WiFi
Food & Drink - Room service and minibar
Sleep - Turndown service
Bathroom - Partially open bathroom, a hair dryer, and a shower
Practical - Free local calls, safe, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - No cribs (infant beds) available
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Family Suite (Thalia)

Family Suite (Thalia)

1 King Bed and 2 Twin Beds
532 sq feet (49 sq meters)

Layout - Separate bedroom
Entertainment - Free WiFi
Food & Drink - Room service and minibar
Sleep - Turndown service
Bathroom - Partially open bathroom, a hair dryer, and a shower
Practical - Free local calls, safe, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - No cribs (infant beds) available
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, 1 King Bed (xCalliope)

Suite, 1 King Bed (xCalliope)

1 King Bed
Layout - Bedroom and sitting area
Entertainment - Free WiFi
Food & Drink - Room service and minibar
Sleep - Turndown service
Bathroom - Hair dryer
Practical - Free local calls, safe, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - No cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, 2 Double Beds (Polyhymnia)

Suite, 2 Double Beds (Polyhymnia)

2 Full Beds
Layout - Bedroom and living room
Entertainment - Free WiFi
Food & Drink - Room service and minibar
Sleep - Turndown service
Bathroom - Hair dryer
Practical - Free local calls, safe, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Need to Know - No cribs (infant beds) available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, 1 King Bed (Calliope)

Suite, 1 King Bed (Calliope)

1 King Bed
Entertainment - Free WiFi
Food & Drink - Room service and minibar
Sleep - Turndown service
Bathroom - Hair dryer
Practical - Free local calls, safe, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, 2 Double Beds (Polyhymnia)

Suite, 2 Double Beds (Polyhymnia)

2 Full Beds
Entertainment - Free WiFi
Food & Drink - Room service and minibar
Sleep - Turndown service
Bathroom - Hair dryer
Practical - Free local calls, safe, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Suite, 2 Bedrooms (Melpomene)

2 King Beds
Entertainment - Free WiFi
Food & Drink - Room service and minibar
Sleep - Turndown service
Bathroom - Hair dryer
Practical - Free local calls, safe, and iron/ironing board
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
The Pontchartrain Hotel
2031 St. Charles Avenue, New Orleans, LA US 70130

Rooms
Make yourself at home in one of the 106 air-conditioned rooms featuring minibars. Complimentary wireless Internet access is available to keep you connected. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services.

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Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 15.00 per person (approximately)
  • Valet parking fee: USD 30.00 per day
  • Pet fee: USD 75 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Coffee Shop
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Fitness Facility
  • Free Local Calls
  • Porter / Bellhop
  • Room Service
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 160 reviews
from
Submitted on 01-10-2017
My wife and I always take a quick weekend trip somewhere nearby for our anniversary, and this year we decided to spend it in our favorite city that just so happens to be down the road. We had heard about the renovation of this historic hotel back into a jewel of Uptown, and decided to go. What a great decision. After spending a day walking the nearby shops on Magazine, we took the street car back to the hotel and explored all the dining options they had. Every inch of this hotel, including the l... Read more
from Boca Raton, FL
Submitted on 01-06-2017
We try to visit NO several times a year and most often stay closer to the French Quarter or in Warehouse District. Being Uptown with access to Street Car was perfect and we will be staying there again in the future. Area is beautiful and there are plenty of places around within easy distance. The hotel is truly spectacular...rooms are large and well appointed with good beds, You have a great coffee shop and trendy bar that is open for lunch and into the evening. Rooftop lounge view is spectacula... Read more
from New York City, New York
Submitted on 01-04-2017
Very helpful and accommodating staff, located in the beautiful Garden District. Large, clean room, terrific bars/restaurants on site and easy to navigate the city, thanks to the streetcar line right outside the door.
from Fairhope, Alabama
Submitted on 01-02-2017
Christmas fun with friends and family! Room and staff were excellent! Great location and Tin Roof Bar has the best view in town. I will go back, and recommend the Pontichatrain Hotel on your next stay in NOLA.
from Gonzales, Louisiana
Submitted on 01-02-2017
We stayed at the newly renovated Pontchartrain Hotel on Saint Charles Ave. We had a lovely room with a really nice shower and a great view of St. Charles Ave. and the Mississippi River. Everyone treated us very professionally and courteously. Really enjoyed our stay and would return!
from Philadelphia, Pennsylvania
Submitted on 12-06-2016
I have only been to NOLA in for conferences. That means our teams usually stay near the French Quarter. After staying at The Pontchartrain and in the Garden District, I now understand and love "The Big Easy"
from New York City, New York
Submitted on 12-05-2016
If you want to be in a quieter part of town, I recommend the Garden District and staying at this hotel. It cost us under $10 to get to the French Quarter in an Uber. One hour in the French Quarter was enough for me. I did not like the seedy tourist trap of it all. However, the Garden District was lovely. I enjoyed the old, beautiful homes and antique stores. Pros: Small, quiet, historic hotel. It is decorated kind of like a grandmother's house but I loved that about it. The bar on the top floor... Read more
from Pepperell, Massachusetts
Submitted on 12-04-2016
Years ago we used to visit the small bar at the entry to this lovely and classic older hotel. We returned this year and stayed there for two nights. The rooms are lovely, decorated in a shabby chic manner, probably by a male. The bathroom is modern and comfortable. The housekeeping staff keeps the entire building clean and comfortable. The desk clerks are all especially welcoming and friendly, always asking to help whether it means taking a photo of you in front of the Christmas tree in the l... Read more
from Sarasota, Florida
Submitted on 12-02-2016
The Ponchartrain is a beautifully restored hotel. The experience is a step back in time to a more genteel era with a wonderful staff (Jerry is the best) and beautifully appointed rooms reminiscent of an earlier period of time. The Caribbean Room offers a wonderful selection of great food. Hot Tin is a rooftop bar not to be missed and the Bayou Bar offers great drinks and light meals.
from santa fe, new mexico
Submitted on 12-02-2016
Everything about this experience was fun. The location is central, much within walking distance, trolly stop outside the front door with connections all over the city, a superbly trained staff full of enthusiasm and smiles, great restaurants, a comfortable, clean room with charming touches from past lives, The Pontchartrain is the right place to be in NOLA today. You will share the fabulous rooftop bar view with locals and other travelers but the crowd is good and the skyline at sunset is perfe... Read more
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