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InterContinental New Orleans

New Orleans, LA, US (MSY)

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Based on 849 reviews
Centrally located in downtown New Orleans, near all the excitement.
Room & Rates
Superior Room - InterContinental New Orleans - 1

Superior Room

1 king bed or 2 double beds. 300 square feet. Desk. Arm chair. Complimentary wireless Internet access. Premium cable television and pay movies. Complimentary morning newspaper. 3 direct-dial, dual-line phones with voice mail. Coffee/tea maker and minibar. Bathroom with shower/tub combination, scale, bathrobes, and hair dryer. In-room safe. Individually-controlled air conditioning. Turndown service.
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Standard Room - InterContinental New Orleans - 2

Standard Room

1 king bed or 2 double beds. Desk. Arm chair. Complimentary wireless Internet access. Premium cable television and pay movies. Complimentary morning newspaper. 3 direct-dial, dual-line phones with voice mail. Coffee/tea maker and minibar. Bathroom with shower/tub combination, scale, bathrobes, and hair dryer. In-room safe. Individually-controlled air conditioning. Turndown service.
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Club, One King Bed - InterContinental New Orleans - 3

Club, One King Bed

1 king bed with 300-thread-count sheets. 300 square feet. Bathroom with shower/tub combination, scale, bathrobes, and hair dryer. Desk. Arm chair. Complimentary wireless Internet access. Premium cable television and pay movies. Complimentary morning newspaper. 3 direct-dial, dual-line phones with voice mail. Coffee/tea maker and minibar. In-room safe. Individually-controlled air conditioning. Turndown service. Club lounge access with complimentary breakfast, snacks, cocktails, and hors d'oeuvres. Rollaway beds are available (surcharge.)
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Deluxe, One King Bed - InterContinental New Orleans - 4

Deluxe, One King Bed

1 king bed. 350 square feet. Balcony. Bathroom with shower/tub combination, scale, bathrobes, and hair dryer. Desk. Arm chair. Complimentary wireless Internet access. Premium cable television and pay movies. Complimentary morning newspaper. 3 direct-dial, dual-line phones with voice mail. Coffee/tea maker and minibar. In-room safe. Individually-controlled air conditioning. Turndown service. Rollaway beds are available (surcharge.)
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Superior, One King Bed - InterContinental New Orleans - 5

Superior, One King Bed

  • 1 king bed
  • 300 square feet
  • Bathroom with shower/tub combination, scale, bathrobes, and hair dryer
  • Desk
  • Arm chair
  • Complimentary wireless Internet access
  • Premium cable television and pay movies
  • Complimentary morning newspaper
  • 3 direct-dial, dual-line phones with voice mail
  • Coffee/tea maker and minibar
  • In-room safe
  • Individually-controlled air conditioning
  • Turndown service
  • Rollaway beds are available (surcharge.)
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Deluxe, Two Double Beds - InterContinental New Orleans - 6

Deluxe, Two Double Beds

2 double beds. 350 square feet. Balcony. Desk. Arm chair. Complimentary wireless Internet access. Premium cable television and pay movies. Complimentary morning newspaper. 3 direct-dial, dual-line phones with voice mail. Coffee/tea maker and minibar. Bathroom with shower/tub combination, scale, bathrobes, and hair dryer. In-room safe. Individually-controlled air conditioning. Turndown service.
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Superior, Two Double Beds - InterContinental New Orleans - 7

Superior, Two Double Beds

2 double beds. 300 square feet. Desk. Arm chair. Complimentary wireless Internet access. Premium cable television and pay movies. Complimentary morning newspaper. 3 direct-dial, dual-line phones with voice mail. Coffee/tea maker and minibar. Bathroom with shower/tub combination, scale, bathrobes, and hair dryer. In-room safe. Individually-controlled air conditioning. Turndown service.
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InterContinental New Orleans
444 Saint Charles Ave, New Orleans, LA US 70130

Location

InterContinental New Orleans is a business-friendly hotel located in New Orleans`s Downtown - Warehouse - Arts District neighborhood, close to Lafayette Square, Bourbon Street, and Mercedes-Benz Superdome. Additional points of interest include Riverwalk Marketplace and Jackson Square.

Resort Details

InterContinental New Orleans features a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an outdoor pool, a health club, and a fitness facility. This 4-star property has a 24-hour business center and offers small meeting rooms and audio-visual equipment. Complimentary wireless and wired high-speed Internet access is available in public areas. This New Orleans property has 3018 square meters of event space consisting of banquet facilities, conference/meeting rooms, and a ballroom. Guest parking is available for a surcharge. Additional property amenities include a concierge desk, multilingual staff, and gift shops/newsstands.

Accommodation Details

479 air-conditioned guestrooms at InterContinental New Orleans feature minibars and laptop-compatible safes. Bathrooms feature shower/tub combinations, bathrobes, scales, and hair dryers. Wireless Internet access is complimentary. In addition to desks and complimentary newspapers, guestrooms offer multi-line phones with voice mail. Televisions have premium cable channels, video-game consoles, and pay movies. Also included are coffee/tea makers and irons/ironing boards. A nightly turndown service is offered and guests may request wake-up calls.

IMPORTANT INFORMATION

Notifications and Fees:

The following are charged by the property at time of service, check-in, or check-out.

  • Self parking fee
  • Valet parking fee
  • Valet parking fee for large vehicle: this is a higher cost
  • Pet fee
  • Rollaway bed fee

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Breakfast Available (Surcharge) (+)
  • Business Center
  • Business Services
  • Cafe
  • Coffee Shop
  • Complimentary Newspaper in Lobby
  • Concierge
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Laundry Services/Laundry Facility
  • Outdoor Pool
  • Porter / Bellhop
  • Rooftop Terrace
  • Room Service (+)
  • Tour Assistance
  • Wedding Services (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 849 reviews
from
Submitted on 19-05-2016
We thoroughly enjoyed our stay! They went above and beyond to make us feel very special for our anniversary. We had wine, fruit and a chocolate covered Oreo waiting for us. We were upgraded to a beautiful suite. The staff was very helpful, accommodating and nice, it's in a great location and clean. Very impressed! We look forward to staying here again in the future!
from
Submitted on 23-05-2016
This hotel is perfectly located just outside the Quarter. Walking distance also to the WW II museum. Very good mattress in a very comfortable room. 75 cent oysters during happy hour from 3-6. Only thing missing was free breakfast. Would definitely stay again.
from Alexandria, LA
Submitted on 23-05-2016
We booked this hotel from Hotwire, so it was a surprise for us. It was a very pleasant surprise. This hotel was first class all the way. Very helpful staff, from the time you get out of your car till you leave. Don't get anything from the fridge. Look closely at the prices.
from New York City, New York
Submitted on 25-05-2016
Erik Fabacher, the Front Office Manager greeted us and welcomed me by name and thanked me for being a loyal IHG member. We had one free night (thanks to the IHG Mastercard) and I paid for the 2nd night. The hotel was running a promotion and I received an additional 600 points for my stay. Yippee! After about 5 minutes being in the room, the Executive House Keeping Manager stopped by to make sure the everything was perfect. We were given a spacious room with a balcony in the back of the hotel... Read more
from Nashville, Tennessee
Submitted on 25-05-2016
Very well appointed hotel. Valet takes a while to retrieve the car since the garage apparently isn't close so call 10-15 minutes ahead. Streetcar stop is close by and it's an easy walk to Canal and Bourbon St. Concierge was so very friendly and helpful.
from Powhatan
Submitted on 05-06-2016
Mr. Romano and his staff do an excellent job taking care of their guests. The hotel is very clean and well-appointed. Taxis are plentiful out front, and the streetcar also stops near the entrance. Our room was very quiet the first night of our stay, but the next two nights, during the weekend, there was more street and hallway noise. Having turndown service was a nice touch. We met with the concierge to book tours and he provided a map, marked with useful landmarks for the places we wanted go to... Read more
from
Submitted on 06-06-2016
Great Hotel. Friendly Staff. Conveniently located to all New Orleans attractions. Food was good in dining area. Clean rooms. Wifi. Rates were better than many New Orleans area hotels with similar services. Valet staff very quick and helpful.
from
Submitted on 06-06-2016
Pretty loyal to the Intercontinental brand but had never stayed at the location in New Orleans until now. Set a few blocks off Canal Street it was quieter than the convention hotels I was always compelled to stay at on other business trips. Like a lot of Intercontinental properties, it looked like they converted an existing hotel. Lobby and bar were nice although the car entrance off the street was a little awkward given the traffic pattern but not a big deal. Usual amenities and the rooms w... Read more
from
Submitted on 06-06-2016
We met up for a family function and the staff I encounter was very helpful and nice. They gave suggestions on where to go and even printed out directions when needed. Very nice bar/ restaurant area. I didn't eat here but we all drunk a whole lot. It was very nice. Only down thing was house keeping didn't clean my room one day and the room I had door didn't slam close like it was supposed to, so my room door was left open one day. Thankfully nothing happened.
from Three Rivers
Submitted on 06-06-2016
George was the concierge when we stayed here. He was so helpful with dinner reservations, but the best thing ever was the day we were flying out. We asked about the possibility of weighing our bags (since I tend to pack on the heavy side) and he had the greatest gadget for weighing them in advance so you can avoid the embarrassing opening and switching things around at the airport!! Thanks for all your help George!!
from Brasil
Submitted on 18-06-2016
Location is great for all: close to exhibition center, short walk to both: warehouse district and french quarter. Rooms are spacious, quite and with plenty of natural lighting . Good breakfast, and ok service overall. All in all a great option on the big easy
from Houston, Texas
Submitted on 19-06-2016
Nice place. Customer service s good, fast check in. The room has everything you need. It s about 3 blocks walk to French quarter which s not bad. The pool is rather small but there are plenty of chair n towels. The breakfast buffet is good. Overall nice!
from Wellington, New Zealand
Submitted on 19-06-2016
The location is close to the tram line and central city. It is within walking distance to the paddle wheeler as well. The rooms are well appointed and comfortable. It was quiet and very comfortable. The staff were very helpful especially when we had airline bag problems. The food is excellent at the restaurant. Unfortunately our experience was spoilt by a group with very drunk shrieking women. It was also freezing cold in the restaurant. Overall it was a very nice place to stay.
from
Submitted on 19-06-2016
I was so impressed by the quality and comfort of this hotel. The staff were helpful, warm, and friendly. The room was beautiful, comfortable, and clean. This is a lovely venue in a convenient downtown New Orleans location. I even left clothing in the closet which they quickly shipped to my home. You will not be disappointed in your stay.
from Mobile, Alabama
Submitted on 21-06-2016
This was my first stay at InterContinental and I will be definitely returning. The room was clean and well kept. My wife and I enjoyed the premium toiletries that they carry. Check in was perfect and all the staff were friendly and courteous. The location was great. It is a short walk to the French Quarter but far enough away that it's quiet. The taxi stand was always full. We also found a great cafe about 100 yards away, Daisy Dukes Cafe. The breakfast was phenomenal.
from Melbourne, Australia
Submitted on 29-06-2016
Great hotel, clean and well kept rooms/corridors. Only downside was the noise levels at times. You can hear people talking in the hallways/babies crying if your room is next door to new parents/kids. I didn't mind it too much as we were mostly out enjoying the city. The wifi speeds are decent, walking distance from the French Quarter. Good restaurants nearby, the hotel's own restaurant Trennasse is amazing as well!
from Toronto, Canada
Submitted on 29-06-2016
Not only was this location perfect (right in the middle of the French and Garden Quarters) and the hotel itself was absolutely beautiful! our front desk attendant (Ashton) really took the time to make us feel important. He started by asking what our room preference was (high / low, garden / french view), and check in was a breeze, but the icing on the cake was him simply asking if we were celebrating anything. When we told him we were actually there celebrating my boyfriends birthday he shot u... Read more
from New York City, New York
Submitted on 29-06-2016
The Intercontinental New Orleans is a top quality hotel all around, but the outstanding personal service especially stood out. I'm a New Orleans native who returned to my home town to celebrate a decade birthday with family and friends. My boyfriend treated us to a two night hotel stay as part of the celebration. I mentioned it was my birthday when I checked in, and manager Killian Hunter and Ashton at the front desk went out of their way to make the visit special. They upgraded us to a room... Read more
from Destin, Florida
Submitted on 29-06-2016
From check-in to check-out the staff and restaurants were extra special. I can't say enough about New Orleans hospitality and this hotel. Has to be hands down one of the best InterContinentals I have ever visited.
from Chicago, Illinois
Submitted on 29-06-2016
Room was very clean and comfortable - staff were friendly and helpful. Everyone was very nice. I would recommend this hotel to all of my friends. The location was very central and it was convenient to have the St. Charles Street car right across the street!
from
Submitted on 04-07-2016
It was memory from 2009. I was in New Orleans for Mardi Gras. Wonderful parade, wonderful jazz, wonderful people, and wonderful jambalaya! Found Intercontinental as a top secret hotel through Hotwire. Due to the mix-up at check-in (the prior guest in my room had not checked out!), they gave me a complimentary upgrade to a suite on the Executive floor. I very happily enjoyed the cute afternoon tea, petit fours, bourbons, and the sauna/jacuzzi. Breakfast was also sumptuous. Location was great, in... Read more
from Mississippi
Submitted on 05-07-2016
We were recently in NOLA for the Essence Fest and usually frequent hotels closer to Canal. But I think we've found a new spot. Upon check in, Killean greeted me as an IHG member and provided a smooth & swift front desk experience. We had 2 Superior Double rooms which were extremely spacious. We did experience a minor hiccup after we discovered one of the beds had dirty sheets & mattress pad and had to call housekeeping at 3am after a late night out. But the hotel was extremely fast with sen... Read more
from Barre, Vermont
Submitted on 06-07-2016
Our family of four stayed a week at the Intercontinental New Orleans and had a very enjoyable stay. The staff was delightful and very helpful in every way. The hotel location was within walking distance of the major sites and the trolley car pick up was within a block. We had a room on the 10th floor that was quite spacious and quiet. We did enjoy an evening in the rooftop pool after a busy day of walking throughout the city. Definitely would choose this location again if and when we return... Read more
from Melbourne, Australia
Submitted on 07-07-2016
Ideal location, beautiful hotel and fantastic staff! The Duty Manager, Mr Salman Chaudhry went above and beyond to make sure our stay was perfect! What a fantastic experience, definitely staying there again on our next trip to NOLA!
from Shelby, North Carolina
Submitted on 07-07-2016
My stay at the Intercontinental was most enjoyable!! I was in New Orleans along with friends and family for Essence Festival. The very first moment we walked into the hotel to check in...we were greeted by the staff with very friendly smiles!! From that moment I knew we had chosen the perfect place to stay..staff members exemplified genuine customer service!!! The entire staff made our stay enjoyable and next time we come to NOLA...we know exactly where we are staying!! Kudos to entire staff and... Read more
from Jacksonville, Florida
Submitted on 08-07-2016
This hotel was very clean and convenient to everything. Bourbon Street was a short walk even though I had to get Uber due to my aching feet from three days of consistent walking. The hotel is smack in the middle of everything...casino, mall, convention center, bars, restaurants. I came on a group trip for the Essence Festival on a bus but would have paid a grip on parking if I drove on my own. I believe I saw a parking garage next to the hotel for $20 a day. The staff was friendly, helped us get... Read more
from Los Angeles, California
Submitted on 08-07-2016
This place is a beautiful hotel just a short walk away from all the main attractions. You do not need to rent a car for this hotel. Rooftop pool is nice. Concierge has great tours that pick you up from the hotel. Security deposit is only $50.
from
Submitted on 11-07-2016
The entire stay here was such a excellent experience! We came over on a last minute getaway and truly had a great time. The staff was more than accommodating - getting us checked in quickly after the long drive. The room was clean, cool. The trolley noise was a shock the first time I heard it, but this takes nothing away from the hotel. I was able to keep my workout schedule in the fitness area and sat out to enjoy my coffee at Trenesse on Sunday morning. Being walking distance from everything ... Read more
from Pass Christian, Mississippi
Submitted on 11-07-2016
We make a couple trips a year for three days and always stay at the Intercontinental on St. Charles and Poydras. The GM John R. obviously does a great job with his staff because they are accommodating and available to help and advise at all time. On this visit Eric, MOD, checked us in and fully explained everything we needed to know and offered suggestions for the weekend. On Sunday we wanted to checkout but not leave the city, Eric offered to store our luggage while we went to eat and did some ... Read more
from Pineville, Louisiana
Submitted on 11-07-2016
I left some clothes in one of the drawers in my room. Got home and realized I forgot them, i immediately called the Security desk and told them. They sent someone to get my clothes. All I had to do was email a shipping label to them and they sent them back to me by Fedex, only took a couple of days. Very nice people! Very impressed by the service!!
from Durham, North Carolina
Submitted on 13-07-2016
Okay so the InterContenental is a lovely place to stay. The bed was comfortable, and the linens were a good quality. I loved sitting on the balcony when the evening cooled off. A couple of issues began when I wanted coffee in the morning. I headed downstairs expecting a nice complimentary cup - It was about 7:30 am. I was told I could make coffee in my room (eventually) but had not seen the coffee pot put away in a drawer. Paying for morning coffee was annoying. Having to hunt for it was more... Read more
from Shreveport, Louisiana
Submitted on 13-07-2016
My family and I had reservations at the InterContinental in New Orleans. Upon arrival we were told that due to water problems at the hotel, we would need to check in at the Haytt Hotel. The nightshift manager "Mr Killian Hunter", was so kind and courteous that he took care of the bill & everything that night at the Haytt. The next morning we checked back in at the InterContinental and after returning from the night out, they had Furit and Wine for us in our room! Thank So Very Much, Mr Hunter! W... Read more
from East Lyme, Connecticut
Submitted on 14-07-2016
Everything about our stay was great! I attended a conference at the convention center which was easily walkable. We also built in some vacation time so being able to walk to Frenchmen Street and other parts of the French Quarter was awesome! A streetcar stop is also close by so other parts of the city are very accessible. Friendly staff, comfortable accommodations, and awesome location! Can't beat the price to stay here.
from Dover, Delaware
Submitted on 14-07-2016
My Room was very nice . I loved the nightly turn down service. Room service was great I never had to wait long for any request. From the time I entered the entire Hotel Staff was very nice and professional for my entire trip. The location was excellent I didn't have to rent a car because everything was in walking distance or you could go out the door and jump on trolley it was great.
from Lexington, Kentucky
Submitted on 15-07-2016
The Intercontinental New Orleans is a beautiful hotel with a wonderful staff! Its location is close enough for adults & teenagers to easily walk to many popular attractions and restaurants, yet just far enough away from the constant action so that you can get a quiet rest. There is a street car stop almost directly across the street from the hotel entrance as well. There are ample elevators to ensure little waiting to get to and from your room. They have a nice workout center and an AWESOME roof... Read more
from Texarkana, Texas
Submitted on 15-07-2016
Granted, we did arrive early in the am around 1 am however I would have expected friendlier customer service. It seems as though a majority of the hotels services cease around 11 pm. I found this information later the next day from the bellhop. The Valet was nowhere to be found upon arrival and we were greeted with lackluster enthusiasm from the front desk clerk. We requested assistance with our luggage as we had a quite a few bags. Luggage assistance never arrived and we carried our luggage to ... Read more
from
Submitted on 17-07-2016
I had the pleasure of staying here when I was in town for a wedding. The service was first class from the moment we walked in until checking out. Beautiful hotel and amenities, and you will not be able to find a better location in New Orleans! A++
from
Submitted on 18-07-2016
Awesome stay at the hotel. From the minute we arrived till we left. The service was so good. Our room was great.so close to all the attractions. The restaurants in the hotel were also very good. From the service to the food. I have to say it was one of my favourite experiences.
from
Submitted on 19-07-2016
I'm always concerned about travel arrangements with large groups, conventions, etc. can't speak for the rest of the hotel guests but our stay here has been great. Clean rooms, helpful service with a smile (Kijyana Miller), and full service care. Thank you for removing all my worries and concerns.
from New York City, New York
Submitted on 20-07-2016
Visited the hotel for a one-day business meeting and everything was great, especially the service! We also had breakfast, lunch and dinner on the property and all three were delicious. I recommend this hotel.
from
Submitted on 20-07-2016
When my girlfriend surprised me with a trip to New Orleans to show me where she grew up, i began looking for a place to stay. I started at the Intercontinental, and stopped right there. Being a recently renovated property, I was willing to blow quite a few points to stay in a nice place. The room given to me was a nicely upgraded suite. Plenty of space for 2 for a week. We used the hotel for a home base between seeing Chalmette, Bourbon, Frenchman, and the rest of downtown. Every morning we at... Read more
from Ada, Michigan
Submitted on 23-07-2016
Our group of 14 stayed here for a large youth group gathering. The staff was very accommodating. My only issues were: they didn't put enough linens in the room so we had to call each day to request additional washcloths and towels; and the elevators were slow. Mostly that is due to the volume of people who were staying at the hotel for the gathering, though, so I'm sure it's not normally an issue. Overall, a great stay. The hotel is in a good location for walking to the French Quarter and other ... Read more
from New York City, New York
Submitted on 23-07-2016
I stayed at Intercontinental this past week while visiting NOLA for Tales of the Cocktail. The rooms are clean and updated with beds that felt like I was sleeping in the clouds. The hotel is only about a 7 minute walk to Bourbon Street and around the corner from the delicious Ruby Slipper Cafe. It was walking distance from all Tales of Cocktail events and far enough to avoid crowds. I highly recommend!
from Orlando, Florida
Submitted on 23-07-2016
Very comfortable bed. Nice bathroom with seperate vanity area. The pool area is nice for a cooling dip. The best qualities of the hotel are its location (between the warehouse district and the french quarter) the warehouse district is alot nicer than the french quarter and has some great restaurants. Another great feature is the bar/ restaurant in the lobby. The food is good and they have great happy-hour deals 75 cent oysters. They also have a large selection of high end bourbons and local beer... Read more
from
Submitted on 23-07-2016
I absolutely loved our stay at Intercontinental New Orleans. It was by far the best hotel that I've ever stayed at. The staff were so helpful and really nice. The room was amazing and the rooftop pool was lovely. The hotel is in the perfect location, within walking distance of everything that we wanted to do. I will definitely stay here the next time I'm in NOLA!!!
from
Submitted on 24-07-2016
The stay was great. I enjoyed myself. Have to do it again. Paula Ketchens, Kim Barker, Pamela Usand, Carol Breaux, Leah Williams, Suzette Gaudet, Bridget WOD GREETER'S MINISTRY WE DO IT BIG!!! Service was excellent This was very nice and relaxing.
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