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New Orleans, LA, US (MSY)

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Based on 466 reviews
Located in the beautiful Garden District of historic New Orleans.
Room & Rates

Standard Room

Bed type preferences cannot be guaranteed as it will be allocated upon arrival based on availability. The room comes complete with a HSIA chair and ottoman, work desk with a lamp, two-lined telephone and ergonomic chair, the 42-inch flat screen TV features in-room movies, the is complete with a spa like shower, plus this room includes coffee service.
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King Executive Nonsmoking

This room features one king bed with premium bedding, a full seating area with a 42-inch flat screen TV with premium channels and in-room movies, a workstation with desktop outlets, coffee service, laptop safe, the bathroom features an oversized shower.
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King Leisure Nonsmoking

This room features one king bed with premium bedding, a 42-inch flat screen TV with premium channels and in-room movies, a workstation with desktop outlets, coffee service, laptop safe, the bathroom features an oversized shower.
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King Hearing Accessible with Roll in Shower

This room features one king bed, the television offers premium TV channels with pay movies. A coffee/tea maker is provided. The private bathroom has a hair dryer and roll in shower. This room is Non-Smoking.


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King Hearing Accessible Nonsmoking

This room features one king bed, the television offers premium TV channels with pay movies. A coffee/tea maker is provided. The private bathroom has a hair dryer. This room is Non-Smoking.


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Two Queen Beds Nonsmoking

This room features two queen beds with premium bedding, a 42-inch flat screen TV with premium channels and in-room movies, a workstation with desktop outlets, coffee service, laptop safe, the bathroom features an oversized shower.
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Two Bed Hearing Accessible Nonsmoking

This room features two beds, the television offers premium TV channels with pay movies. A coffee/tea maker is provided. The private bathroom has a hair dryer. This room is Non-Smoking.


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Two Queen Bed Suite Nonsmoking

This room features two queen beds with premium bedding, a separate parlor,  a 42-inch flat screen TV with premium channels and in-room movies, a workstation with desktop outlets, coffee service, laptop safe, the bathroom features an oversized shower.
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Suite Location Room

This room features a great location with one king bed with premium bedding, a parlor, a with a 42-inch flat screen TV with premium channels and in-room movies, a workstation with desktop outlets, coffee service, laptop safe, the bathroom features an oversized shower.
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Suite View Room

This room features one king bed with premium bedding, a parlor with a full view, a with a 42-inch flat screen TV with premium channels and in-room movies, a workstation with desktop outlets, coffee service, laptop safe, the bathroom features an oversized shower.
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2302 Saint Charles Ave, New Orleans, LA US 70130


Hotel Indigo NEW ORLEANS GARDEN DISTRICT is located in New Orleans\'s Garden District neighborhood, close to Lafayette Cemetery, Mercedes-Benz Superdome, and Bourbon Street. Nearby points of interest also include Jackson Square and French Market.

Resort Details

This 3.5-star property has a business center. High-speed Internet access is available in public areas. A bar/lounge is open for drinks. Additional property amenities include a concierge desk, tour/ticket assistance, and ATM/banking services.

Accommodation Details

All guestrooms at Hotel Indigo NEW ORLEANS GARDEN DISTRICT feature CD players and coffee/tea makers. Bathrooms feature hair dryers. Televisions have premium cable channels and pay movies. Rooms also include irons/ironing boards.

Based on 466 reviews
from Beloit, Wisconsin
Submitted on 18-05-2016
My husband and I stayed one night at Hotel Indigo after returning from a paddle wheel boat cruise. They let us check into our room early and everyone was super nice! We have stayed at many hotels in large cities and this was definitely the best price and value for your money. Our room was spacious and my husband loved the "living room" area with large screen TV. King size bed was so comfortable and bathroom amazing. We would stay here again in a heartbeat because it's everything you could w... Read more
from Pittsburgh, Pennsylvania, USA
Submitted on 21-05-2016
I stayed three nights with my son, who was visiting Tulane University. Hotel Indigo was a great choice for us. The location was central and convenient - right on the trolley line; halfway between campus and the French Quarter. The room was spacious, clean and stylish, as all Hotel Indigos are. The bed linens were luxuriously cushy and soft. The hotel provides high quality bath products. The staff was helpful and friendly. The restaurant serves a great breakfast. I especially enjoyed the ... Read more
from New Orleans, Louisiana
Submitted on 22-05-2016
I had a group in this hotel this past week. Hotel is located on the St. Charles street car line which connects with all the other lines and makes it convenient to go all over the city. The hotel is great for groups and is also pet friendly. The rooms are clean and the bathrooms are huge.
from Washington, DC
Submitted on 23-05-2016
Was extremely pleased with Hotel Indigo on my recent visit. Location is great - there's a streetcar stop right in front of it, and is within easy walking distance of the Garden District. The room and bathroom were large and very comfortable, beautifully furnished/decorated, and impeccably clean. The patio terrace that overlooks St Charles at the front of the building is a great place to eat breakfast or read a book and watch the world go by; the staff was uniformly friendly and knowledgeable. Hi... Read more
Submitted on 28-05-2016
When you arrives the first impression in not good: The elevator was dirty and de corridors carpet looks worn out and don't smell good. All looks little bit worn out. But when you open the room door, the surprise arrives: the rooms are perfect, large, clean,.... The team is very polite and useful. In the area you can eat very well and this residential quartier is full of interesting houses. My advice is to avoid staying in the French Quartier area and chosing this hotel. The taxi cost 12$. Littl... Read more
Submitted on 30-05-2016
9 pm Saturday night - I booked a last-minute room for a possible emergency trip the next day. I ultimately cancelled the reservation Saturday morning. 11:00 am the following day - they let me know that my reservation was cancelled, but I would still be charged the full price of the room. They wanted me to allow them to cancel the reservation, and then double-collect by having other paying customers book the room. I made them reopen the reservation. If I had to pay the full amount, then I ... Read more
Submitted on 01-06-2016
This hotel is clean, modern and comfortable. In a great location in a beautiful part of New Orleans that is just outside of the French quarter. The FQ is an excellent place to visit, but this location offers so much more to NOLA, with the street car running right outside and showing some beautiful parts of the city. Take the time to stay here a night or two and experience more to NOLA than the typical French Quarter scene.
from Jackson, Michigan
Submitted on 14-06-2016
right on St. Charles so you can take the streetcar where ever you need to go. Lots of restaurants close by, with in walking distance although they do nice meals in a comfortable atmosphere. Nice bar, great staff. Have utilized the valet and have also parked around the neighborhood without too much trouble
Submitted on 15-06-2016
Its been awhile since my last review, a year actually since we visited in June of 2015. Family is longtime IHG members but had never stayed in New Orleans or Indigo property. Loved the style of this modern hotel. PERFECT LOCATION for a family visit to this amazing city. Garden District is old antebellum, trolley literally at front door, best food places all within 10 minute walk. Can't say enough about the staff, top notch for advice or help. Location amazing. Hotel decor is awesome. Onl... Read more
from Athens, Alabama
Submitted on 25-06-2016
This property is very chic and modern. Right in the Garden District which is not as busy as the rest of New Orleans. Trolley stop right in front of hotel makes for easy access to all attractions. Staff was so nice and helpful. I will stay here again.
from Omaha, Nebraska
Submitted on 29-06-2016
The king suite was so nice. No complaints or issues with the room. Housekeeping did a great job and the staff was very friendly. There was not much of a view but we didn't have any noise issues like we might have had staying in the French Quarter. Parking is expensive but we were always able to find an open spot on the street.
from Stavanger, Norway
Submitted on 30-06-2016
The hotel is quite new, so everything looks nice and works, and the rooms are roomy and well equipped. The staff is helpful and friendly. Welcoming you with a smile and always gives you helpful tips. The location is slightly out of the way, but the St. Charles streetcar will take you downtown easily and often, and Magazine street with all kinds of restaurants and shops is five blocks away. We found the location away from the hustle and bustle of the French Quarter ideal, and all the Garden ... Read more
Submitted on 01-07-2016
It was a very good hotel. It is in a good location, nice restaurants nearby, and you could get on a trolley to get to the French Quarter. Only problem was the carpet of the second floor smelled bad...
from Reno, Nevada
Submitted on 06-07-2016
For this trip to New Orleans, we wanted to do a lot of strolling and looking at Garden District homes. This was the perfect location and hotel to do this. The Convention and Visitors Bureau office is in walking distance, so that is an excellent start to get extra information before you officially start your trip/vacation. The streetcar runs on St Charles right in front of the hotel, so if you want to go downtown/to the French Quarter you can. Just be aware that during busier hours the stre... Read more
Submitted on 07-07-2016
I chose Hotel Indigo New Orleans based on the reviews of others- friendly staff, beautiful building, and convenience in New Orleans. My mother experienced disrespect from Pete, the valet. She didn't have the valet ticket (I did and was not with her) and as she's never used a valet service before, was confused as to how to retrieve her car. She understood that Pete couldn't hand over the keys due to safety and protocol, but he told her "I guess you don't have a car here" when the appropriate resp... Read more
from Gurgaon, India
Submitted on 09-07-2016
This is a lovely hotel in a very nice area. The rooms are very large and well appointed- service is good and the reception staff are very helpful for any information. There is a fitness center open 24 hours. The Street cars pass by frequently and cabs are easily available. It was very easy to move around to Canal Street or the French Quarter and Magazine Street is walking distance if one wants to visit shops or restaurants. A very nice hotel.
from Clarksville, Tennessee
Submitted on 15-07-2016
Stayed five days at Hotel Indigo and loved it. The hotel is not a big chain so there not many folks staying at the hotel. Very quiet. The hotel was on the streetcar line and had a stop in front of the hotel. Staff was great. Will stay here my next visit.
Submitted on 18-07-2016
The front desk and valet were great! Above and beyond type of service. I really appreciated it. The rooms weren't the most comfortable but they were clean and modern. The lobby could use a deep cleaning. Traveling with children we wanted to be away from the crowds so it was a good location. The streetcar stops directly in front so we hopped on to get to Canal. We could also walk just a few blocks away to Magazine street for meals.
from Houston, TX
Submitted on 21-07-2016
Rooms are beautiful and clean and comfortable. A total oasis. The lobby bar is great after a long day of work, albeit very expensive. Room service was ok but only recommend if there's a good reason (heavy rain, in my case) not to venture out to all the awesome restaurant nearby. Perfect location. Love running down St. Charles.
from Columbia, Tennessee
Submitted on 25-07-2016
This was our first trip to NOLA. Ages ranging 13-50. Found this on Orbitz for a good price and booked it. Boy were we lucky. Great room, the bathroom was amazing! We had a trolley stop directly in front of the building, which took us every where we had planned to visit-buy the $3 24hr pass and hop trolleys across NO. The only draw back was the parking, as there was not any street parking, so have to pay $25 a day to stay in fenced parking. Want to give a shout out to the valet that took u... Read more
from NE US
Submitted on 27-07-2016
While we have stayed here before we were disappointed at the rude welcome we received when we arrived at the Hotel around 11 on the day of our arrival. The front desk person just told us to go away and come back after 3 (check-in time). Usually you check in when you get to a hotel and pick up your key when the room is ready so this struck us as odd. I am a spire member (75 nights in the chain in a year or so) that made the rude greeting all the worse. When we came back later to check-in a differ... Read more
from New Mexico
Submitted on 27-07-2016
This hotel is nicely maintained and stylish. Rooms are good size, beds are comfy. No tubs, only large showers in most rooms. Valet parking is convenient but an extra $23 a day plus tips expected each time they fetch your car. I wish they would include parking in the overall room price. In my opinion this hotel is perfectly located in the beautiful Garden District. Here you are able to walk to local eateries in a nicer, quieter area of NOLA (lively nightlife still but not as packed as French Qu... Read more
Submitted on 30-07-2016
The Hotel is in the beautiful garden district and the St Charles Avenue street car line is right outside the front door. Rooms were comfortable and bathrooms were large with a big shower. There is no bathtub, microwave or mini refrigerator. There is on the street parking if you can find it otherwise there is gated valet parking in the back of the hotel. We utilized the valet and it was $24/day.
from Alexandria, VA
Submitted on 13-08-2016
My wife and I were excited to return to this property due to how much we enjoyed our first visit a couple years ago. The style and ambiance was still there but the substance and service were a little off. We found the front desk person we met to be efficient but not particularly friendly. On subsequent days, the New Orleans hospitality we had become accustomed to improved. Famished after a long drive, we decided to order room service from the in-house restaurant Babin??s. We were both unde... Read more
Submitted on 15-08-2016
The room the room the room is PREFECT and clean . Everyone one that works here is nice and friendly. And the location is good ! I love the style of the hotel . I can say the only thing I don't like is the parking cost it's $23 a night to get them to park your car but you can park on the side which is free and safe .
from Nashville, Tennessee
Submitted on 20-08-2016
In the Garden District of anew Orleans, this was a great choice. Very clean, comfortable, and quiet. I loved the design of the bathroom. The only challenge is that parking is scarce and the valet parking was expensive. I would definitely stay here again.
Submitted on 24-08-2016
I didn't know what to expect of the Hotel Indigo - it used to be a Ramada Inn a while back but I like what they've done with the place. Located on St. Charles in the Garden District about two miles from the French Quarter, the hotel is convenient for tourists while just being enough out of the way to avoid crowds. Friendly and helpful staff, clean spacious rooms (and bathrooms) and easy access to the St.Charles streetcar are pluses. The hotel itself has a small restaurant but there are plenty of... Read more
Submitted on 30-08-2016
Hotel Indigo is a nice hotel in a nice location. The staff is very attentive and very friendly. The only criticism I would give is the hallway carpeting...yuk. Stained and dirty looking. The hallway also had a burning electrical smell the whole 10 days we were there. The room have wood flooring which is much nicer than carpeting. It felt much cleaner. I would stay again. It is within walking distance of several resta... Read more
from Florida
Submitted on 01-09-2016
The Indigo Hotel in the Garden District is well-located right along St. Charles and walking distance to restaurants. The decor is modern and the lobby is very pretty. We experienced excellent customer service, especially from the front desk and the doormen. They were always friendly and helpful with any questions and check in/out was perfect. Our room was very nice. The bathroom was nice, very modern, and we had plenty of towels and amenities. Our room did have an air conditioning leak... Read more
from Baton Rouge, Louisiana
Submitted on 05-09-2016
A group of couples and I went down to spend time in the city and really enjoyed the Hotel Indigo. They are very helpful and go out of their way for the customer. Great customer service and attention to details, great location away from the FRENCH QTR, feels way more local!!
Submitted on 13-09-2016
Great experience. I checked in early, and out late. Helpful front desk. Very nice and clean rooms in a beautiful neighborhood. The streetcar stop is directly in front of the hotel, which is very convenient.
from Kansas City, Missouri
Submitted on 27-09-2016
When we arrived in New Orleans, we took a cab to New Orleans Garden District to Hotel Indigo. It was about a 20 minute drive from the airport. Once we got to the hotel, check in was nice and quick. All of the staff was friendly and advised of where to go and eat. The rooms are spacious and nice. The bed was comfy. Overall loved the room especially the long mirror for selfies. :) The location was nice and we were close by a liquor store, bars and breakfast all in walking distance. We went... Read more
from Portland, Oregon
Submitted on 07-10-2016
This hotel was in a very nice hotel. The location was convenient, but quiet. The staff was helpful and friendly. The hotel seemed very secure at night and rooms were clean. I wish there had been a breakfast, but it is close to a coffee shop with some good quiches and coffee. Parking is valet, which I think is pretty much standard in NOLA. From the hotels I researched (and there were A LOT) this seemed like one of the best deals.
from jacksonville, United States
Submitted on 15-10-2016
Great location if you DO NOT want to stay in quarter. I have a baby and felt much safer here. Good customer service and location. Parking is a little annoying as you have to use valet. Love the new decorations. Also within walking distance of street car if you don't want to drive.
Submitted on 17-10-2016
The location of this hotel is very convenient but also located in a quiet area. Trolley stop directly across the street. Convenience store across the street. Several small restaurants & bars very close. The front desk staff were all very friendly & helpful. Rooms & bathrooms were very large. Beds and pillows very comfortable. The hallways were rather dark and not very clean but rooms & lobby are very good!
from Philadelphia, Pennsylvania
Submitted on 17-10-2016
I originally made a reservation 5 weeks in advance for 2 nights with Hotel Indigo. We then decided on another hotel so I cancelled within 3 days. All done on-line. I get my Visa bill and they charged me for the full 2 nights. I called them to find out when I would get my "deposit" back and they said it was non-refundable. But if I come back in the next 6 months I can use that as credit. I have never heard of this with a chain hotel. I will be contacting my Visa card company to contest this charg... Read more
from Orlando, Fl
Submitted on 23-10-2016
Just returned from spending three nights at the Hotel Indigo. The location is perfect, removed from the noise of the French Quarter; but easily accessible by Trolley or foot for the serious walkers. Each staff person that we encountered was professional and helpful. The room was pleasant and the bed was first rate! We would definitely stay there again.
from Seattle, Washington
Submitted on 25-10-2016
Loved the mostly hard floors in the room. Hotel carpets give me the willies thinking of all the germs. The bed was very good. Location is good. The hotel needs to spruce up their details though. One day, only decaf coffee coffee was provided for the room. No toiletries were provided on another. We arrived in the lobby bar near 10 pm one night and we're greeted with a hostile attitude by the bartender. Apparently, they shut it down at 10. We did not know, and there were so many better ways of... Read more
from NYC
Submitted on 27-10-2016
I booked this room through a travel site - no problem. When we checked in they took my credit card - pretty standard. Then I was told that the hotel will charge $50 to the card to cover any "incidentals." Why is that necessary if the hotel has the credit card on file. After all, this was not some low class, by-the-hour establishment. The room itself was great, as was the bathroom. Very comfortable beds, adequate receptacles for all our electronics, comfy pillows. Everything was clean. The WiFi ... Read more
from Napa, CA
Submitted on 30-10-2016
This is my 2nd trip to New Orleans and the hotel. Staff is excellent. Rooms are clean and bathrooms have showers only. I stayed in the ADA room. Breakfast service is good and the portions are large- Yum !
Submitted on 01-11-2016
This hotel was everything we were looking for. The location was great since the trolley stopped in front of the hotel. The lobby and every employee were warm and friendly. The room was well laid out and clean and well appointed. There was a great bar area.Also, served breakfast, very convenient. All the staff were knowledgeable about the area and answered our questions. I highly recommend The Indigo. That is where I am staying on my next trip to New Orleans. Great beds,too.
from Irvine, CA
Submitted on 03-11-2016
This is a fine, relatively modern hotel. I had a corner room which I suspect was a bit a larger than average. The room was spare, but met my needs. The lobby has a bar and restaurant out in the open. The restaurant is not open continually. The hotel is a lengthy walk (or trolley ride) to the French Quarter (in one direction) or the core of the Garden District (in the other direction).
from Nashville, Tennessee, United States
Submitted on 03-11-2016
Love the valet guy, front desk clerks and the great service and friendliness they give to their guests. Bathroom was spacious and clean. Love the Aveda products too! This location was centrally located to public transportation and all the best restaurants and entertainment. Wifi is fast and effective. Love the valet guy and all friendly front desk clerks! We can't wait to return to visit this hotel again!
from Tampa
Submitted on 15-11-2016
Stayed 3 days, 2 nites, lovely hotel. The garden district is very interesting, lots to see and many great places to eat...You can choose from reasonable to deluxe, i.e. **-****... Buy a 1 day or 3 day pass for the street car , and leave your car in the garage at the hotel...Get a good guide book so you can pick your excursions. If you like cheese cake ( who doesn't ) Copland's is nearby...
from Hartford, Connecticut
Submitted on 16-11-2016
I recently stayed here for a conference at the convention center. First of all the staff were all excellent, very warm and personable with a genuine interest in helping guests (thank you Sam and Chad). The rooms were renovated and clean, I especially was impressed with the very spacious and luxurious bathroom. Aveda amenities were definitely appreciated. The garden district is charming and away from the crowds of the French quarter which makes this hotel nice for families with children also. For... Read more
from San Antonio, Texas
Submitted on 16-11-2016
Was in town for the Broncos game/40th birthday. 3 night stay. Overall the room was beautiful and spacious. The rooms could use a mini bar/fridge. Also, not sue why the pics of the room show they have bathtubs when none of their rooms have tubs. Other than that no complaints. Lovely location and trolley in front of the hotel made travel to the French Quarter super easy. Would stay again in the future.
from Ocean, New Jersey
Submitted on 17-11-2016
This hotel is in a great location and has a wonderful staff. Everyon is super nice. I want to give a special shout out to Sam, at the front desk. I explained, that I had food allergies, and he ad a microwave sent to our room,as well as a mini fridge so I coud prepare breakfast. When we aske for healthy food, he found us a fantastic vegen place to eat at. He was a great sourse of help. The tolley is right there, so we could go to the zoo. All in all a great stay.
Submitted on 26-11-2016
Was out at this hotel for a weekend, the room was ok as the way size goes, but for a presumably 2 person room/king there was only one chair outside of the rolling office chair. This made watching anything on the TV awkward for my wife and I. Also, room 708 (I think, could have been 807), the shower leaks, and creates a huge puddle at the doorway to the bathroom. All in all, this was a decent place to put our stuff while we were in the Quarter. The one thing that really made the whole trip worse,... Read more
from Watkinsville
Submitted on 28-11-2016
Had a wonderful stay here. The location is perfect - we were able to walk up St Charles and over to the Magazine district, which we loved. The hotel is very centrally located with the street car running right by. We were able to Uber easily every where we wanted to go, or walk. The hotel is very comfortable, our room was great. The staff was friendly and helpful. The bar and restaurant were great - very comfortable and easy to hang out in. We were treated great and will definitely stay here a... Read more