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Hotel 504

New Orleans, LA, US (MSY)

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Based on 217 reviews
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Room & Rates
Traditional Single Room, 1 Queen Bed, Non Smoking

Traditional Single Room, 1 Queen Bed, Non Smoking

1 Queen Bed
240-sq-foot (22-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, free toiletries, and a shower/tub combination
Practical - Free newspaper, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Traditional Double Room, Accessible

Traditional Double Room, Accessible

2 Queen Beds
398-sq-foot (37-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, free toiletries, and a shower/tub combination
Practical - Free newspaper, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Traditional Single Room, 1 King Bed, Non Smoking, City View

Traditional Single Room, 1 King Bed, Non Smoking, City View

1 King Bed
301-sq-foot (28-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, free toiletries, and a shower/tub combination
Practical - Free newspaper, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Studio Suite, 1 Bedroom, Non Smoking

Deluxe Studio Suite, 1 Bedroom, Non Smoking

1 Queen Bed
344-sq-foot (32-sq-meter) room with city views

Layout - Bedroom, living room, and sitting area
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, free toiletries, and a shower/tub combination
Practical - Sofa bed, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Suite, 1 Bedroom, Non Smoking, City View

Deluxe Suite, 1 Bedroom, Non Smoking, City View

1 King Bed and 1 Full Sofa Bed
581-sq-foot (54-sq-meter) room with city views

Layout - Bedroom, living room, and sitting area
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, free toiletries, and a shower/tub combination
Practical - Sofa bed, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Traditional Double Room, Non Smoking, City View

Traditional Double Room, Non Smoking, City View

2 Full Beds
420-sq-foot (39-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, free toiletries, and a shower/tub combination
Practical - Free newspaper, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Single Room, 1 King Bed, Non Smoking, City View

Deluxe Single Room, 1 King Bed, Non Smoking, City View

1 King Bed
474-sq-foot (44-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, free toiletries, and a shower/tub combination
Practical - Free newspaper, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Traditional Triple Room, Multiple Beds, Non Smoking, City View

Traditional Triple Room, Multiple Beds, Non Smoking, City View

3 Full Beds
398-sq-foot (37-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, free toiletries, and a shower/tub combination
Practical - Free newspaper, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Hotel 504
1300 A Canal Street, New Orleans, LA US 70112

Rooms
Make yourself at home in one of the 157 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.

Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.

Dining
Take advantage of the hotel's room service (during limited hours).

Business, Other Amenities
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Self parking (subject to charges) is available onsite.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Renovations and Closures
This property is undergoing renovations. During renovations, the hotel will make every effort to minimize noise and disturbance.

AMENITIES:
  • 24-Hour Front Desk
  • Concierge Desk
  • Fitness Facility
  • Kitchenette
  • Laundry Services/Laundry Facility
  • Room Service
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 217 reviews
from Orlando, Florida
Submitted on 20-05-2016
I made reservation for 2 rooms for 2 nights at Hotel 54. When I arrived at Hotel 54 at approximately 5:15 p.m. they advised that our rooms were not ready and would not be ready for another 45 minutes. I advised the front clerk that my party had been traveling for 12 hours at this time and we needed our rooms as we had a wedding to attend at 6:30 p.m. To my surprise the manager advised that their system was only showing one room booked in my name. I showed her my confirmation and she told me ... Read more
from Emeryville, California
Submitted on 23-05-2016
I arrived around 7pm on Tuesday, May 10, 2016. I am a travel agent and made a group reservation for 10 rooms with The Clarion Hotel. The original reservation was made Oct. 7, 2015 with a real nice lady, Tracie Lewis, Director of Sales. It was the least expensive hotel that was close to anything with the street car line in front. Well, on November 29, 2015 I get an email from "Donny" (no last name) of Choice Hotels International telling me the Clarions was no longer a part of their hotel group a... Read more
from Minneapolis, Minnesota
Submitted on 24-05-2016
We stayed for three nights in May. The room was clean, however it was clearly an old building. The staff was fine, not great, but acceptable- we really didn't have much interaction with them. They let us check in early and get a late check out, which was helpful. The location was close to Bourbon street, but not walkable at night-it gets a little sketchy. Overall, a fine place to stay, I would stay here again.
from Maumelle, Arkansas
Submitted on 05-06-2016
We just stayed here last week, was a little scared at first after finding a great discount price on a App "Hotel Tonight". Walked into the lobby very clean and friendly smile from the lady at the front desk. Our room was on a higher floor looking out over Canal Street which was a big plus, we would see the ships in the river. My room was very clean, comfortable bed and updated room. After parking we walked everywhere GREAT location. My next visit to New Orleans I will check here first.
from Chicago, Illinois
Submitted on 06-06-2016
Stayed for three nights with a group for a weekend getaway. The property is a bit aged but the rooms are clean and location is awesome. I will say the walls are paper thin, which made for some annoying moments but overall no complaints. The bedding/bed was VERY comfortable and I slept well. I would definitely return for that price point. It's good value.
from Folsom, Louisiana
Submitted on 10-06-2016
We had tickets to see Wicked at the Saenger theratre June 9th. This was the closest hotel to the theratre so I booked one night at approximately $250. After I made the reservation I thought that was dumb I should have checked one of the companies that advertise discounts. I went online to Hotels.com and found the same room for $140. I called the hotel and they were very nice and said they would match that price. When we checked in we discovered they only have 29 parking places and it's first com... Read more
from Hattiesburg, Mississippi
Submitted on 16-06-2016
Hotel 504 has the appearance of a modern, trendy hotel at first look, but there are some areas where it is a little rough around the edges. Most importantly, the location is great which is why I give it 4 stars. It is directly across Canal St from the Saenger Theater and next door to the Joy Theater. There are street car stops right outside the front door and several good places to eat within a few blocks. There is a small, 27 car street-level parking lot just for hotel patrons across the... Read more
from Klein, Texas
Submitted on 27-06-2016
Had an end room on 14th floor (1407); OUTSTANDING View down Canal Street; the bend in the "Downtown" Mississippi River; and the NOLA skyline. Yes, thats six(6) windows. Even the one in the bathroom (down Canal Street) made sitting and using it even "nicer" so to speak! What an UP side. However, lets take it down ten(10) notches(gotta get to it). 1) Only two elevators that required long wait times and even problematic when heavily loaded (like getting stuck). 2) NO pool. (Big disappointment for... Read more
from Star City, Arkansas
Submitted on 27-06-2016
The hotel was clean. The lobby had a nice Greek theme to it, it had recently been remodeled. The rooms were nice but we did not get what we booked. We booked 4 double queens bur ended up with 4 rooms with a bed and a sleeper sofa. The upper floors remodeling had not been complete so it was a older look that didn't match the lobby. They also did not have adequate parking but we were able to park in the hospital parking garage on the back side of the bldg. It was fairly nice. One other thing, part... Read more
from maxe1lab
Submitted on 30-06-2016
The lobby is clean and comfortable, the staff are nice. The elevator is old and noisy. The room was large and comfortable. The bed was comfortable, the bathroom was clean with a tub and shower. The water pressure was good and the water was hot. Parking was in a lot across the street and cost $20.00 per night. The place is a good walk to Bourbon Street, and the area is a little scary. There are homeless people on the street hanging out.
from Boston
Submitted on 04-07-2016
Hotel was close enough to the French Quarter and the pricing was very agreeable. Canal Street has a bunch of places to visit as well. Such as Palace Café and Harrah's. The front desk staff were friendly and accommodating. The only misstep this hotel has is in it's cleaning/housekeeping service. Also room service dining is from a local restaurant which makes it a little inconvenient when you want a quick late night bite. Otherwise the stay was agreeable.
from Dallas
Submitted on 06-07-2016
The location was walking distance to everything. The customer service during check in was great. The only problem was the cleanliness of the rooms and no towels were available. Our door lock was also broken so we had to change rooms at 1 in the morning.
from Smyrna
Submitted on 06-07-2016
Room was very clean and staff was nice. One downsize, guest have to go outside to get to the parking garage. There aren't any elevators to the garage. you have to walk up the car ramp to get to your car; which is very dangerous. there are stairs but you can only go down them to the street; you can't use the stairs to get to your car. Overall, close to everything great location. Few blocks from Bourbon and the Superdome.
from Norcross
Submitted on 07-07-2016
The room was compact but had everything except a bar of soap. No available was clothes on 2nd day due to hotel running out. Pool advertising on booking.com was false advertising since no pool. One ven
from
Submitted on 08-07-2016
Me and my wife stayed here one night and the staff were very nice and helpful. I ordered good from room service and good was great and still hot I would love to come back and visit this hotel. And the parking was cheapest in town and easy access.
from Dallas
Submitted on 09-07-2016
Very nice room. Maybe breakfast could be free for guest. Everything else was great. Clean hotel without the dirty carpet smell. The ice machine on several floors were out of service. I can see me back
from Jonesville
Submitted on 11-07-2016
Really enjoyed clean room nice atmosphere very friendly people I will be visiting again so thank you all for your great hospitality and great area I would really recommend others to visit hotel 504and thanks again
from Encinitas
Submitted on 11-07-2016
We expected to be several more blocks from the action and it was very close by. We were provided with trolly car information and it helped us great to first destination. information about our dinner establishment was very helpful,
from Atlanta, Georgia
Submitted on 13-07-2016
Housekeeping awful, not a good experience, had to keep asking for basic things, tissue, towels, soap, parking awful, no housekeeper after 12 midnight, so if your room dirty you have a clean it yourself
from Byram
Submitted on 13-07-2016
I enjoyed every bit of my stay and will definitely be staying again! The employees were extremely friendly. The location of the property was in walking distance which I absolutely loved. Both check in and check out was a breeze!
from Orlando, Florida
Submitted on 15-07-2016
Good location on the edge of French Quarter and comfortable and value for money. Bathrooms slightly old fashioned but the rooms have everything you need for a away from home stay. Beds comfortable and rooms clean. Easy check in and check out with paid parking
from Harlingen
Submitted on 17-07-2016
Enjoyed stay great staff rooms average great beds service staff short on towels had trouble parking no access to parking in garage did not try breakfast the staff made the stay a pleasure. Would recommend to friends and family
from Marksville
Submitted on 20-07-2016
The room was very nice. The bathroom was extremely small; it was awkward to close the bathroom door. The website said there was a free continental breakfast, this was infact not true. There was a grab and go breakfast instead.
from Los Angeles, California
Submitted on 20-07-2016
The Hotel is rather old but is well preserved. The elevator is a real conversation piece as it looks like it was never renovated from the 1900s :) The room was really small and so was the bathroom. It was comfortable though but kind of eerie since the motif was rather archaic. Breakfast was sufficient and there were a lot of restaurants within two blocks. Very close to the hop on bus stop as well.
from
Submitted on 21-07-2016
Hotel was nice, however, the elevators are very small and the floors need to have vending machines. Access to garage could be better. Would stay their again in the future. Very close to tourist areas.
from Jacksonville
Submitted on 23-07-2016
Hotel was nice. Service for me was good. Special thanks to the young man that took our bags up. He works during the day. Would be nice to have more than one garbage can in the room. That was the only inconvenience that I had. Hotel was clean and inviting! I would stay there again.
from Workington, United Kingdom
Submitted on 24-07-2016
stayed here with my wife,3 nights.in june 2016. hote is on canal street which is one of the main streets and on trolley routes,hotel was about 4 blocks from bourbon street. hotle check in was good staff very helpfull.rooms were decent size we had twin beds it had a small area with micro ,fridge,and sink. we did not try breakfast but looked to be available. the area is as far out from dentre as felt safe,quit alot off down and outs in new orleans seams to be getting worse
from North Las Vegas, Nevada
Submitted on 24-07-2016
Got this hotel on Groupon...Money well spent...good location. .the canal trolley runs right in front of the hotel..or its actually walking distance to all the tourist attractions in the area.The first block or two when you step in front of the hotel the people may seem a little scary but walk fast you will be fine...Also excellent place to stay if your going to the Seanger or Joy theaters..I would definitely stay there again.
from
Submitted on 25-07-2016
This hotel is walking distance from Bourbon Street. I would suggest if you have your vehicle and you need to park, you should consider the hospital parking at Tulane in the back of the hotel. The rates are $7 for 14 hours considering everyone else in NOLA charges $25 and up to park your car overnight. The area outside is a little sketchy but not terribly bad. The room I had was a suite that accommodates 5 people and had a fridge and microwave. Very very comfortable and affordable. The hallways... Read more
from
Submitted on 26-07-2016
We stayed at Hotel 504 because of the proximity to the Saenger Theater. It was the best sleep in a hotel setting I have ever had. Staff was friendly and helpful. Parking was first come first serve but was across the street from hotel. No problems. Will stay there again.
from Niceville
Submitted on 26-07-2016
Really enjoyed my stay. Location was perfect. Beds were so comfortable and room was clean. The concierge Michelle Nelsen was amazing. Very knowledge and helpful with great recommendations for everything around the city.
from Houston
Submitted on 27-07-2016
We had the honeymoon suite and it was fabulous, only bad review is there was only 1 elevator and not enough ice machines and the breakfast could be better and no room service, but did have some restaurants that deliver
from Buford, Georgia
Submitted on 28-07-2016
This was a very nice hotel. The room was spacious and had a great view. The staff was very friendly and very helpful. The staff provided a number so we could contact them if we had any questions while we were away from the hotel. The only negative thing was the elevator. Only one elevator was working during our stay. So it was insane to wait for elevators to pass because it had too many people and keep waiting for the next elevator. At one point, we had to let three elevators pass to go downstai... Read more
from Atlanta, Georgia
Submitted on 30-07-2016
It was my birthday weekend I really enjoyed the location it was perfect we can buy and a lot of fun activities within a short amount of time the service was great the room is very clean I would definitely come and stay at 504 again
from Athens
Submitted on 31-07-2016
Very friendly staff...nice amenities. Wish they offered free continental breakfast. I would stay there again if visiting New Orleans. City needs to fix crosswalks; felt unsafe when crossing to visit restaurant across the street.
from
Submitted on 01-08-2016
It's not the worst hotel but the bed was hard and the pillows were small and thin. The room was clean. The staff very friendly. The room we stayed in was on the small side so it's very hard to move around the room but since we didn't spend a lot of time in the room except to sleep I guess that doesn't really matter. If you are visiting the superdome for an event it's within walking distance. I'm sure an Uber would be pretty cheap. We had a group of 9 so we just walked.
from Cottage Grove
Submitted on 04-08-2016
I've stayed here twice now (both quick, overnight trips to NOLA), this is a great, no frills place to stay if you're looking for somewhere clean to lay your head down. Don't expect 5 star-level rooms...both rooms weren't dirty, all the linens were clean, but the usual wear-and-tear you'd expect to see (such as the calking in the bathroom) looks as you'd expect from a place with a little wear and tear. Doesn't hurt anything!
from Gulfport
Submitted on 06-08-2016
Older building with some wear and tear but clean with great plans for the future. Short overnight stay to be close to Tulane Medical Center. Located right on Canal Street and close to French Quarter. Good night's sleep.
from Los Angeles, California
Submitted on 08-08-2016
The Gentleman at the check-in desk was excellent. With all the trips I do during the year he was the most helpful and pleasant person I have encountered. I would definitely stay at this hotel again. The location was within walking distance of the French Quarter.
from Tyler,Tx
Submitted on 10-08-2016
This Hotel is located in a good area not to far from Bourbon St and right on Canal St!. Great Customer service and Very Comfortable and accommodating rooms. I will definitely chose Hotel 504 again for future visits.
from Saint Martinville
Submitted on 11-08-2016
Please add more trash baskets in your rooms! only one trash container in the suite. enjoyed the king bed and the sofa sleeper-all quite comfortable. enjoyed overhead lighting, seldom in hotel rooms these days. wish you had a snack machine on each floor.
from Barnsley, United Kingdom
Submitted on 11-08-2016
You can tell that this was a grand hotel in its day but is a little tired and dated. Work is being done to it though so hopefully it will end up back to its former glory. (It probably didn't help that I'd stayed in a ultra modern hotel for a few nights beforehand so was perhaps partly comparing 504 to that!). That said my room was huge and very comfortable and had everything I could want - clean bedding, air con, hair dryer, small kitchenette and in room safe (although this was on the floor in ... Read more
from Shreveport, Louisiana
Submitted on 13-08-2016
I enjoyed my stay . One of the best hotels in new orleans . The hotel was clean and spacious . The next time I am in new orleans I will make sure I stay at this hotel . I will also suggest this hotel to my family and friends for their stay . Thanks again
from Atlanta
Submitted on 15-08-2016
Little comformtable room ,close to the attraction site but at the same time quiet if u want to get adeqaute rest.The price is very reasonable. Clean room with all the necessary amenities.Ofcourse the building is old just like many of the bulidings in the area
from Ville Platte, Louisiana
Submitted on 18-08-2016
Spacious, clean room with comfortable queen beds. Right next to our venue and walking distance to the French Quarter. Front desk service was above any five star hotels I have stayed at - Shonda, if I have her name correctly, was so helpful. She made sure we were accommodated and satisfied. I will definitely stay here again.
from Leeds
Submitted on 05-09-2016
Rooms were nice and the location was great. All the facilities were useful and at a good standard. Only issue was that there was confusion as to what room I was staying in which took a little time to resolve but no further issues.
from Chicago, Illinois
Submitted on 05-09-2016
I will return! The service was great. My room was clean and cozy. I traveled to New Orleans for a vacation and hotel 504 added to the pleasure of my time there. I recommend staying at the hotel and I will return soon!
from Springville
Submitted on 07-09-2016
worst place ever staff was very rude and rooms were not clean. also there were smells of weed in the hall ways. also upon check out the girl at the front desk was so rude to me an my guest it really hurt our feelings
from Dallas, Texas
Submitted on 07-09-2016
Gross. There's a reason they do so many deals and give you an upgrade at the front desk. The place is dirty and loud. front doors aren't even sealed. Would never return. Waxy stains on the carpet. Heard every time a door closed all night on the floor.
from
Submitted on 07-09-2016
I stayed here for two nights. It's an ok hotel I definitely wouldn't stay for longer than two nights though. When I arrived the gentleman at the front desk was very kind. I'd called before I arrived to make sure I had a king bed. Since I booked via hotel tonight I was told I wouldn't be able to get a King. I explained to the GSA that I called earlier and was told something completely different. He explained the policy (wich I already knew wich is why I called before I came) and apologized. He wa... Read more
from Humble
Submitted on 10-09-2016
No breakfast though website says it's available. No ice machine worked and unfortunately no pool. Not horrible stay but not great either. In the end the stay was nothing special. Was hoping for a little more.
from Portland
Submitted on 11-09-2016
The location was great! We were able to walk throughout the French quarter, to all the places we wanted to see. Their birthday special is fantastic- just $1 any night after the first night. The only problem was with the parking garage. You have to push a button that calls into a place where you explain the reservation and they open the gate for you. But it takes forever, and on our way out there was a long line of cars behind us! A lady who works there came to help. Then she almost didn't let us... Read more
from
Submitted on 11-09-2016
If you read the reviews and you know what to expect this is an excellent hotel. For short stays this was perfect. Cost for parking was reasonable considering the price at other hotels. Short walk to Bourbon St. and many restaurants. We arrived right after a football game was finishing up and the streets were flooded with fans. Even in all the chaos we only had to wait a few minutes for our room. The guys at the counter were so friendly and accommodating. This is an older hotel but it's kept clea... Read more
from New Orleans
Submitted on 17-09-2016
Was a pleasure to have an affordable motel when I had a procedure done.would recommend you to family and friends. Would like to see breakfast for the guests. Living over 100 miles away it is nice to be able to stay over err tonight.
from Gulf Shores, Alabama
Submitted on 17-09-2016
We have stayed here twice. Great location if you are needing a hotel near Tulane Hospital. Also good for getting to places like Bourbon Street etc. because it is right on the trolley line. It is clean and the rooms were large enough. Not elegant but we would definitely choose this hotel again.
from Barcelona, Spain
Submitted on 19-09-2016
Best is location in Canal Street 10 minutes walking distance to Burbon St. Standard facilities and convenient Price. Good size of room including small space for cooking and fridge...well comunicated with tram. Is a good choice for business
from Chicago, Illinois
Submitted on 19-09-2016
Okay so I can honestly say I was terrified to check in here after reading some of the reviews but we had no choice as we booked via Hotel Tonight and it was non-refundable. With that being said, I thought the hotel was fine..definitely not as bad as the reviews made it seem especially for the price. When you book via Hotel Tonight you cannot select a room preference so I called and asked what type of room we would be provided and was told it was a standard queen, I asked if they could upgrade to... Read more
from Chicago
Submitted on 24-09-2016
The property was decent, parking was nice but the elevator needs to be upgraded. I appreciated the location being close to the downtown area and trolley cars. The staff was very nice and helpful with a smile.
from
Submitted on 25-09-2016
I would never stay at this hotel again. This service was nothing shy of awful. We were greeted by an overly flirtatious bell man that straddled the fence of crossing the line. Might I add he didn't even help us with luggage, no one did. That was fine we have 2 arms and two legs and are capable of carrying our own stuff. We came for the Beyoncé concert. After returning to our room after the concert, we asked for towels to shower. This took place approximately 12am. The front desk attendant said ... Read more
from Houston, Texas
Submitted on 27-09-2016
The value was pretty decent,,however the fact that their wasn't any breakfast was extremely inconvenient. I would still recommend this property to friends and family because of the location and the value.
from Pittsburgh, Pennsylvania
Submitted on 28-09-2016
I needed a room in NOLA and booked this on the fly. For the price, which seemed good, I did not expect much in location or quality. Despite the odd name, the 504 proved perfectly situated and to have a nice room set up. My room on the 14th floor gave me a view of the river as well as the French quarter. There are no luxury restaurants etc. In the lobby, but there is Pleanty nearby.
from College Station, Texas
Submitted on 29-09-2016
The location is good. very close to the core area of New Orleans, but parking was an issue. We stayed there for 3 nights. The room was ok. One night, there was a leaking problem in the bathroom. They fixed it right away.
from Fayetteville
Submitted on 30-09-2016
My room 202 was beautiful but had some cleanliness issues. I would inspect my room before accepting it. The location was good a.d check in experience was good. Parking was troubling because I had to walk the ramp. The attendant stated he couldn't open the door. Hopefully these issues can be corrected.
from Port Washington, Wisconsin
Submitted on 01-10-2016
We walked in, the people were nice and the entryway was clean and in good shape. We thought we were happy with our decision to stay here. We walked in our room- somewhat spacious, but after that it began to go down hill. The bolt for the dead bolt was gone. The additional safety latch on the door was broken and unusable. The existing door frame was cracked from an obvious break in. the bathroom floor and tub are extremely slippery and when wet you will fall. Disappointed over all.
from
Submitted on 01-10-2016
Loved that the place was less expensive than staying in the French Quarter but was within walking distance from Bourbon and I was able to find free parking right down the street. The employees were always friendly, especially the concierge, who gave us restaurant recommendations that we were more than happy with! Loved the atmosphere and the people! What a great trip!!!
from Girard
Submitted on 04-10-2016
Excellent location, within walking distance of the main attractions. Can't beat the price - I was in town for a convention and I paid one third the price of the convention hotel and was only a ten minute walk away. I recommend booking direct through the website - it was cheaper than the third party websites.
from Keighley, United Kingdom
Submitted on 04-10-2016
I spent 4 nights here recently and had no complaints. The hotel is only a 15 minute drive ($36 for up to 2 passengers in a cab) from the airport and a five minute walk to Bourbon Street. The staff were helpful, friendly and efficient. The room was large, clean and reasonably modern. My room had a very poor view onto a flat roof and back alley but for the price I wasn't expecting anything spectacular. As well as the usual TV, alarm clock, phone etc I also had a fridge, microwave and and iron with... Read more
from The Colony
Submitted on 05-10-2016
Would definitely stay here again; we got to check in SUPER early, upgraded to a suite, Michele the concierge was so helpful and the room and decor were SO NOLA. :) The location is a bit of a walk to Bourbon, but that also means your room is nice and quiet. I will be back Hotel 504!
from Newton, Mississippi
Submitted on 05-10-2016
Hotel 504 is a decent place to stay. Across the street from the Theater and near the superdome. It is on the slightly sketchy end of canal. The room was just as depicted on the website. The front desk staff was nice!
from Jonesboro, Georgia
Submitted on 06-10-2016
Hotel in great location on Canal Street. Hotel parking was limited but parking deck was very near by and a couple of dollars cheaper. Only about five blocks from Bourbon street and street car runs directly in front of hotel. Front desk was great and very helpful for places to go and eat. The only downside to this hotel is that we could hear everything that was going on within the halls and rooms but what do you expect in NOLA. All in all, it was a pleasant hotel and would stay there again. Also,... Read more
from Miami
Submitted on 07-10-2016
Beds are cozy and hotel uas an strategic location near the french quarter and to downtown, but i think the time has come to remodel the building and to start offering breakfasts services to the guests
from
Submitted on 12-10-2016
This hotel was really nice. My husband and I stayed in one of the suites on the 11th floor and the space was AMAZING! Our room was clean and the bed was beyond comfortable. One of the best night sleeps we've had in a hotel. The hotel staff were friendly and extremely helpful when it came to selecting great restaurants and night spots. This hotel is within walking distance to Bourbon Street and other shops and restaurants. The hotel is kinda old, but that's one of the reasons you come to New Orle... Read more
from Houston
Submitted on 12-10-2016
we requesting thing and never got them . one of the bed was sunk in, the hot and cold was backwards, not enough towels for the room. Paint and holes was exposed though out the room. sink in the bathroom was clogged.
from Burke
Submitted on 13-10-2016
Hotel is located right on the main streetcar strip. About two to three blocks from Bourbon. Nicely designed interior...somewhat small rooms. Good value. The surrounding street area for one to two blocks is a little 'sketchy', but not really the hotel's fault. It is an older, renovated building - so a few maintenance issues. But overall good value.
from
Submitted on 15-10-2016
This hotel is in a great location but beyond that I didn't enjoy my stay. They started construction outside my room every day before 8am. The walls are very thin and you can hear everything from the hall and rooms next to you. The shower was terrible with most of the water just running down the wall. The "breakfast" included with my stay was a brown paper bag with extremely stale food. When I took my bag back I was then given one that was only slightly stale.
from Homestead, Florida
Submitted on 15-10-2016
I booked this hotel through Trip Advisor app...weeks in advance, and prepaid...called from the Airport to find the best transportation to the hotel. Paid the taxi...only to find out once I got there, that they were completely over booked and there was no room for us. We found this out at 10:30 pm...why did they not tell us when I called from the airport? Paid for another taxi to take us to a different hotel...9 miles away. I was 1 of six customers that this happened to during my hour long wa... Read more
from
Submitted on 16-10-2016
I stayed at Hotel 504 briefly as part of a longer trip. I had some free time and really needed to do some laundry so I went downstairs and found the laundry room. On the washing machine it said you needed $2 in quarters for the wash and the same for the dry. So I went to reception and asked if I could change some dollars into quarters to do some laundry. The gentleman I spoke to shook his head and said he didnâ??t have any change. I was really surprised at this as I would expect any hotel to ke... Read more
from Breaux Bridge
Submitted on 20-10-2016
Lobby and lounge area are nice and staff were ok. Our trip was for a personal reason and Hotel 504 was just for convenience reasons only.Though we only have experience with one kind of room and otherwise could not afford the more pricey rooms..
from Beacon, New York
Submitted on 20-10-2016
I just needed somewhere to stay for a short conference and it was a perfect choice especially because I was on a budget. Nice rooms. It's a bit further up the strip from the other big name hotels but the street car is right out the door which helps
from
Submitted on 20-10-2016
I was was there for a wedding. My bestfriend who lives in New Jersey chose New Orleans the place to "tie the knot" with her partner. I had seen pics of Hotel 504 on the internet and thought that it seemed to be a nice place to stay for a reasonable price and also it is walking distance to the French Quarter. The reviews are exactly what they are "REVIEWS"...but I don't understand what people expect for the price they pay. So when reading the reviews...take everything into account. What happ... Read more
from San Rafael De Oreamuno
Submitted on 21-10-2016
is not the most luxury, but is really comfortable, and is not insane expensive for the location it have. the distance walk between bourbon street and the hotel is great, also the streetcars are just in front of the hotel. I liked the room, the staff was really good, they housekeeping no so much, but well I can survive with that. ahh really important, I don't think you can have a good sleep in any other hotel nearest the bourbon street or french quarter. this one have the perfect distance.
from Shreveport
Submitted on 22-10-2016
The hotel is pretty much the same EXCEPT they discontinued the continental breakfast. It's in a fabulous location with everything in walking distance. the city view is awsome. The rooms have a mini kitchenette; very nice.
from New Iberia, Louisiana
Submitted on 25-10-2016
My husband & I travel to NOLA every year. It's one of our favorite places to visit. However, where we normally stay was booked due to an onsite wedding. Tried out Hotel 504 because the price was somewhat reasonable compared to other locations. The bed was comfortable with lots of pillows & the air conditioning was great. The bathroom was really small, to the point where most of the countertop was just above the toilet. The hotel website says free wifi but kept disconnecting after just a few min... Read more
from Jonesboro
Submitted on 26-10-2016
I really enjoyed myself enough to make plans to move to the state. All were amazing except one person who you could tell would rather be somewhere else. Josh(front Desk) had an Atitude and did not assist us correctly
from Eldersburg
Submitted on 26-10-2016
Nice hotel, good location, loved the trolley stop right outside the door. We were upgraded to a queen suite which worked out perfectly. Just the right amount of space, plus we got a really great rate for the weekend we were there.
from Kansas City
Submitted on 26-10-2016
Do yourself a favor: read current reviews before commiting. Multiple issues experienced including: no room cleaning untill called for (twice), then no towels were restocked; stains on very tired couch, room overall worn down, clogged bathroom sink. $40/night incidental hold not made aware until check-in, photos not representative of actual room. Staff generally unmotivated.
from Vancouver
Submitted on 27-10-2016
We were between VRBOs so we had to stay at a hotel for 1 night in New Orleans. We wanted to be sort of downtown. We just used the hotel to sleep in. There was no breakfast to speak of. The coffee pot was even empty. It was ok for a quick stopover. I would only recommend it as an emergency stop off.
from Kansas City, Missouri
Submitted on 28-10-2016
PROS: great chandeliers, modern lighting in lobby, marble tile bathroom, there is a safe located in closet. Access to fridge, microwave, ample supply of towels and coffee, BEDS EXTREMELY COMFORTABLE, nice clean drapes, an amazing view of the city from your windows, extra electrical ports in the nightstand (including USB) very helpful, mini kitchen with sink (this was a regular room), closet space, ironing board, office desk inside room, whirlpool bath tub, shower water pressure was just okay, a ... Read more
from Saint Peters
Submitted on 30-10-2016
seems ok,but unless you like the sound of sirens all night long,choose a place further away. room not ready on arrival and was told check in was 4.00.came back room still not ready,finally at 4.30 able to go to room but no towels.check out was promised free parking but it took 15 mins to get it off my bill very shoddy
from Crystal Springs
Submitted on 31-10-2016
Awful stay!! Tub wasn't working properly, only 1 roll of tissue in the room, no trash can besides the small one in the restroom, shortage on towels. The one good thing about the stay was the location to borbon street!
from England, United Kingdom
Submitted on 01-11-2016
Brilliant, friendly staff, two fast lifts, generous hotel rooms with kitchenette, what more could you want?! Highly recommend this hotel, in a decent location (on a main road) and not too far, but far enough, from Bourbon Street. Cannot complain!
from Reidsville, North Carolina
Submitted on 04-11-2016
This is the first time my spouse and I came to Mardi Gras and it was more than I can say. Can I just say that I had a famous person on my plan Kevin Gates! Very nice guy. Heard one song by him but anyway, the first encounters were the front desk staff. They were very nice and immediately saw how tired we were coming from the East Coast. The room was smaller than I expected and didn't seem small on the photos online but it was cozy. Also, my view was of a brick wall which was not flattering but o... Read more
from
Submitted on 05-11-2016
hotel was very clean and very well together, the guest check in Was amazing and it was awesome. Would recommend my friend and family stay here. It was extremely together breakfast was amazing and also gave us wine and snacks for lunch !
from Hammond, Louisiana
Submitted on 07-11-2016
I arrived to check in at 4:10 pm on a saturday. I was getting married the following day and was exhausted from all the preparations. All i wanted to do was relax for the next few hours until my make up artist arrived. I was surprised as I walked into the hotel to find it was very nicely decorated, one elevator, televisions along the lobby walls and sofas to relax. However my room wasnt ready. At 165.00 a night with a 4 pm check in MY ROOM SHOULD HAVE BEEN READY. The front desk employee contacte... Read more
from Chicago, Illinois
Submitted on 07-11-2016
This hotel was aaight.. it was small and need some updates. No breakfast offered. I found a deal on Groupon which is why I booked. It was located in Canal Street, near restaurants and Bourbon Street which is nice, and the staff was very friendly and helpful.
from Tahlequah
Submitted on 09-11-2016
Rooms need a deep cleaning and day time desk staff need a class in customer service. Evening desk staff super friendly and always smiling. The lobby and waiting area look beautiful. No breakfast in the mornings which is strange. Probably will not stay here again. Location is great, can walk or hop on trollies.
from Chicago, Illinois
Submitted on 11-11-2016
We needed to book a hotel asap for Halloween weekend since all the hotels were booking fast and ended up with Hotel 504. Some of the staff were very nice, while the others were not. We were not allowed to check in early. The hotel is older and needs renovations. Our room was ok, it didn't look as clean. I was happy that it had a microwave, fridge, and sink. The location is great because the streetcars and buses pass right by there and the French Quarter is walking distance. Overall it wasn't the... Read more
from
Submitted on 14-11-2016
I was on a girl friend trip celebrating three birthdays, in a city I've never been to. My friend called them the night before for a roll- away bed, "no problem" they said. When checking in we asked for the bed "oh we don't have any roll-away beds." the girl at the front desk was not very friendly. The lobby was okay, pretty lights. When we got off the elevator, the hallway looked like a dormitory. The room on the other hand- filthy, broken furniture, holes and stains in sofa, and phone did not w... Read more
from Galveston, Texas
Submitted on 14-11-2016
I stay in hotels mostly for the bed and shower. Usually I'm out and about where i travel to. So I care very little what the hotel provides. Parking was a rip off $20 per day, Elevators were scary working. Room service people used the same elevator (maybe because their's were in worst shape than the guest elevator). Area around hotel shady. paid too much for a late booking, but should have paid more for a nicer place what i know now.
from Libertyville, Illinois
Submitted on 14-11-2016
We were in room 1003 and It was just okay. The front desk staff and housekeeping staff were pleasant. We were in a pinch to find a place to stay and this hotel was available. I don't think I would recommend it to anyone until it is renovated. The bathroom was very small and the sink was no bigger than a mixing bowl - not kidding! The beds were comfortable. It is at the far end of Canal Street and a mile walk to the Quarter.
from New York City, New York
Submitted on 15-11-2016
Reasonable priced for New Orleans. A bit of a walk past "sketchy" characters to get to Bourbon Street. Worth the walk when compared to other hotels closer to the action. Clean rooms. Needs removation - tired looking.
from Alba
Submitted on 16-11-2016
Excellent hotel for families needing accommodations clean, safe and close to University Medical Center. Nearby restaurant will deliver to room and has great food. Staff was very helpful when we needed rooms for additional nights.
from Kennesaw
Submitted on 18-11-2016
When we arrive early in the morning the front desk let us check in early. We really appreciate the opportunity to leave our luggage in a safe place before we started touring the city. Great location to all the attractions, clean place to stay, friendly staff, and the price was great!
from Lake Charles
Submitted on 19-11-2016
Great place to stay Within walking distance of Bourbon street and the stadium Staff was very nice and accommodating Service great Housekeeping was great No designated place to smoke outside and no cigarette outlets anywhere had to throw on ground which I hate doing Trolley directly in front of hotel Lively at night
from Discovery Bay, California
Submitted on 20-11-2016
I was under the impression the proximity of this hotel was closer to the action of the French quarters. The trolley is directly in front of the hotel wish we utilized daily. The hotel is old and going through renovation. This hotel does not offer morning coffee other than your room or have a cafe or bar. Our room was spacious, clean and bed, bedding was nice. If your looking for a lower priced hotel and don't mind walking this hotel is a good value.
from Knoxville, Tennessee
Submitted on 23-11-2016
The hotel is in a very nice spot, close to the action of the French Quarter. However, I paid for a specific suite. Once I got checked in, my room was not as advertised at all. I talked to the front desk manager who was very blunt and rude about it not being his problem. There were also weird stains on the carpet and walls. The water in the shower got luke warm at best. The tv in our bedroom didn't work at all. You can hear doors slamming all night long. Overall, I just wouldn't stay here again.
from Memphis
Submitted on 25-11-2016
This hotel was exactly what I expected. Rooms were clean, location was very convenient, and staff was friendly. No surprises. Price was a huge determining factor and it was very reasonable. When I come back to Nola, I will definitely stay here again.
from Long Beach
Submitted on 25-11-2016
Old building faulty toilet and shower. Prepaid for a two bed room a month prior. No room was available so wound up with one bed and a pullout couch. Staff was friendly enough but the building needs maintenance and the reservation policy is not helpful.
from Apex
Submitted on 25-11-2016
This hotel was decent for the price. It is a little bit outside of the French Quarter craziness and was fairly quiet at night. I believe there is some construction/renovation going on, but some of the wallpaper/ceiling paint was peeling. This made it feel not as taken care of, but it was fairly clean despite the cosmetic issues. Bed was VERY comfortable and the wifi was good and fast.
from Rosharon
Submitted on 29-11-2016
Hotel 504 location is Great for events at Mercedes Super dome. Walking distant. It's an old hotel, and smells like it. My daughter slept on a very stained sofa bed mattress- looks like blood. I am a Travel agent who strip my bedding upon departure. That's when I saw the stain
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