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Hilton St. Charles Hotel

New Orleans, LA, US (MSY)

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Based on 679 reviews
This landmark building was originally built in 1926 as the Masonic Temple and was the second high-rise to be built in the Central Business District.
Room & Rates

1 Double Bed Executive

As an Executive Level guest, enjoy access our newly renovated Executive Club Lounge, with complimentary breakfast, beer/wine and hors d'oeuvres. The Club also offers computers, HD flat-screen TV viewing, board games and even a billiard table for your enjoyment.
 
Enjoy a relaxing stay in this room, with a variety of features designed for comfort and convenience. Relax and enjoy the premium TV channels, or pamper yourself with a range of exclusive bath amenities. Keep on top of business at the desk with ergonomic chair and stay up to date with WiFi. This room also has a Hilton alarm clock radio with MP3 connection.
 
The one double Hilton Serenity beds feature luxurious, allergen-free down comforters and pillows, elegantly striped sheets and duvet cover, plus mattress sets custom designed for added support and comfort.
 
High Speed Internet 12.95/day
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2 Double Beds - Hilton St. Charles Hotel - 1

2 Double Beds

Workstation and ergonomic chair, Hilton Serenity beds, WiFi
 
Enjoy a relaxing stay in this room, with a variety of features designed for comfort and convenience. Relax and enjoy the premium TV channels, or pamper yourself with a range of exclusive bath amenities. Keep on top of business at the desk with ergonomic chair and stay up to date with WiFi. This room also has a Hilton alarm clock radio with MP3 connection.
 
The two double Hilton Serenity beds feature luxurious, allergen-free down comforters and pillows, elegantly striped sheets and duvet cover, plus mattress sets custom designed for added support and comfort.
 
High Speed Internet 12.95/day
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2 Double Beds Executive - Hilton St. Charles Hotel - 2

2 Double Beds Executive

As an Executive Level guest, enjoy access our newly renovated Executive Club Lounge, with complimentary breakfast, beer/wine and hors d'oeuvres. The Club also offers computers, HD flat-screen TV viewing, board games and even a billiard table for your enjoyment.
 
Enjoy a relaxing stay in this room, with a variety of features designed for comfort and convenience. Relax and enjoy the premium TV channels, or pamper yourself with a range of exclusive bath amenities. Keep on top of business at the desk with ergonomic chair and stay up to date with WiFi. This room also has a Hilton alarm clock radio with MP3 connection.
 
The two double Hilton Serenity beds feature luxurious, allergen-free down comforters and pillows, elegantly striped sheets and duvet cover, plus mattress sets custom designed for added support and comfort.
 
High Speed Internet 12.95/day
Hide room details
2 Double Executive Level, Hearing Accessible - Hilton St. Charles Hotel - 3

2 Double Executive Level, Hearing Accessible

As an Executive Level guest, enjoy access our renovated Executive Club Lounge, with complimentary breakfast, beer/wine and hors d'oeuvres. The Club also offers computers, HD flat-screen TV, board games and even a billiard table for your enjoyment.
 
Stay in this room with a variety of features designed for comfort and convenience. Relax and enjoy the premium TV channels, or pamper yourself with a range of exclusive bath amenities. Keep on top of business at the desk with ergonomic chair and stay up-to-date with WiFi. This room also has a Hilton alarm clock radio with MP3 connection.
 
The two double Hilton Serenity beds feature allergen-free down comforters and pillows, elegantly striped sheets and duvet cover, plus mattress sets custom designed for added support and comfort. This guest room is equipped with doorbell with strobe light alert in the bathroom and guest room area. Any corresponding photo may not reflect the specific accessible room type or room feature
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2 Double Beds Accessible w/ Bathtub

This mobility accessible standard room features two double beds, and an accessible tub. Any corresponding photo may not reflect the specific accessible room type or room feature.
 
High Speed Internet 12.95/day
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2 Double Beds, Hearing Accessible

Workstation and ergonomic chair, Hilton Serenity beds, WiFi
 
Enjoy a relaxing stay in this room, with a variety of features designed for comfort and convenience. Relax and enjoy the premium TV channels, or pamper yourself with a range of exclusive bath amenities. Keep on top of business at the desk with ergonomic chair and stay up-to-date with WiFi. This room also has a Hilton alarm clock radio with MP3 connection.
 
The two double Hilton Serenity beds feature luxurious, allergen-free down comforters and pillows, elegantly striped sheets and duvet cover, plus mattress sets custom designed for added support and comfort. This guest room is equipped with doorbell with strobe light alert in the bathroom and guest room area. Any corresponding photo may not reflect the specific accessible room type or room feature.
 
High Speed Internet 12.95/day
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1 King Bed - Hilton St. Charles Hotel - 4

1 King Bed

Workstation and ergonomic chair, Hilton Serenity bed, WiFi
 
Enjoy a relaxing stay in this room, with a variety of features designed for comfort and convenience. Relax and enjoy the premium TV channels, or pamper yourself with a range of exclusive bath amenities. Keep on top of business at the desk with ergonomic chair and stay up to date with WiFi. This room also has a Hilton alarm clock radio with MP3 connection.
 
The king-sized Hilton Serenity bed features luxurious, allergen-free down comforters and pillows, elegantly striped sheets and duvet cover, plus a mattress set custom designed for added support and comfort.
 
High Speed Internet 12.95/day
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1 King Bed Executive - Hilton St. Charles Hotel - 5

1 King Bed Executive

As an Executive Level guest, enjoy access our newly renovated Executive Club Lounge, with complimentary breakfast, beer/wine and hors d'oeuvres. The Club also offers computers, HD flat-screen TV viewing, board games and even a billiard table for your enjoyment.
 
Relax and enjoy a range of premium entertainment, keep on top of business at the desk with ergonomic chair and stay connected with WiFi. Experience ultimate relaxation with the king-sized Hilton Serenity Bed and a range of exclusive bath amenities.
 
High Speed Internet 12.95/day
Hide room details
1 King Bed Accessible w/ Bathtub - Hilton St. Charles Hotel - 6

1 King Bed Accessible w/ Bathtub

Workstation and ergonomic chair, Hilton Serenity beds, WiFi
 
Enjoy a relaxing stay in this room, with a variety of features designed for comfort and convenience. Relax and enjoy the premium TV channels, or pamper yourself with a range of exclusive bath amenities. Keep on top of business at the desk with ergonomic chair and stay up to date with WiFi. This room also has a Hilton alarm clock radio with MP3 connection.
 
The two double Hilton Serenity beds feature luxurious, allergen-free down comforters and pillows, elegantly striped sheets and duvet cover, plus mattress sets custom designed for added support and comfort. This guest room is equipped with doorbell with strobe light alert in the bathroom and guest room area. Any corresponding photo may not reflect the specific accessible room type or room feature.
 
High Speed Internet 12.95/day
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1 King, 1 Bedroom Suite w/ Accessible Tub

This mobility accessible standard suite features one king-sized bed, one sofa bed and an accessible tub. Any corresponding photo may not reflect the specific accessible room type or room feature.
 
High Speed Internet 12.95/day
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1 King Bed Accessible w/ Roll-In Shower

Workstation and ergonomic chair, Hilton Serenity beds, WiFi
 
Enjoy a relaxing stay in this room, with a variety of features designed for comfort and convenience. Relax and enjoy the premium TV channels, or pamper yourself with a range of exclusive bath amenities. Keep on top of business at the desk with ergonomic chair and stay up to date with WiFi. This room also has a Hilton alarm clock radio with MP3 connection.
 
The two double Hilton Serenity beds feature luxurious, allergen-free down comforters and pillows, elegantly striped sheets and duvet cover, plus mattress sets custom designed for added support and comfort. This guest room is equipped with roll-in shower. Any corresponding photo may not reflect the specific accessible room type or room feature.
 
High Speed Internet 12.95/day
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1 King Bed Suite - Hilton St. Charles Hotel - 7

1 King Bed Suite

Seating area, 2-room, king-sized Hilton Serenity Bed, WiFi, coffeemaker & mini-refrigerator
 
Enjoy a relaxing stay in this convenient suite. This two-room suite has a variety of features designed for comfort and convenience, including a separate seating area, coffeemaker and mini-refrigerator.
 
Unwind on the sofa and watch a range of premium entertainment channels. Keep on top of business at the desk with ergonomic chair and stay up to date with WiFi. Experience ultimate relaxation with the king-sized Hilton Serenity Bed and a range of exclusive bath amenities.
 
High Speed Internet 12.95/day
Hide room details
1 King Bed Hearing Accessible - Hilton St. Charles Hotel - 8

1 King Bed Hearing Accessible

Workstation and ergonomic chair, Hilton Serenity bed, WiFi
 
Enjoy a relaxing stay in this room, with a variety of features designed for comfort and convenience. Relax and enjoy the premium TV channels, or pamper yourself with a range of exclusive bath amenities. Keep on top of business at the desk with ergonomic chair and stay up to date with WiFi. This room also has a Hilton alarm clock radio with MP3 connection.
 
The king-sized Hilton Serenity bed features luxurious, allergen-free down comforters and pillows, elegantly striped sheets and duvet cover, plus a mattress set custom designed for added support and comfort. This guest room is equipped with doorbell with strobe light alert in the bathroom and guest room area. Any corresponding photo may not reflect the specific accessible room type or room feature.
 
High Speed Internet 12.95/day
Hide room details

Parlor With Sofabed

  • Sitting Area
  • Wet Bar
  • High Speed Internet 9.95/day
  • MP3/Clock
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Hilton St. Charles Hotel
333 St. Charles Avenue, New Orleans, LA US 70130

The Hilton St. Charles Hotel has undergone an $11 million renovation and has re-emerged as the newest upscale, premier hotel experience in the Crescent City. The architecture, exquisite woodwork and other design detail from the artisans of the 1920`s is evident throughout the hotel and highlighted by the original chandeliers at the main entrance, original marble floors and walls, and the elaborate, hand-crafted inlay tile ceiling in the Grand Entry Hall.

Walk into the Hilton New Orleans hotel and take a step back in time to luxury hotels of the past - hotels that made New Orleans, Louisiana famous. Uniquely sophisticated and elegantly designed, the hotel boasts 275 rooms. The world-class restaurant and lounge offer breakfast, lunch and dinner selections as well as in-room dining options that include a 24-hour, limited in-room dining menu. Well appointed guestrooms and impeccable service is something you can count on at Hilton.

Under the Direction of Renowned Executive Chef and Owner, John Besh, the onsite signature restaurant, "Luke", is designed as a classic New Orleans Brasserie. From the elegant hard wood floor to the old time belted ceiling fan system and on to the full-presentation kitchen where you can watch the chefs prepare their culinary creations. You no longer have to leave the hotel to have one of the best meals in town!

This French Quarter area hotel on St. Charles Avenue in Louisiana has 12,000 square feet of flexible function space including multiple break-out rooms with the same attention to detail and preserved or restored to reflect their most opulent past glory. From weddings to corporate board meetings to anything in between this hotel is one of the favorite gathering places in New Orleans, Louisiana. Wherever you are going - all roads lead to the Hilton St. Charles Hotel.


Based on 679 reviews
from Raleigh, North Carolina
Submitted on 03-06-2016
The Hilton is very conveniently located in the Central Business District but within walking distance of the French Quarter and an easy streetcar or cab/Uber ride to the Garden and Warehouse districts. Its not a mega convention hotel, but has all needed amenities. It is in an historic building so cool decor but also recently renovated. Rooms are a little small but well appointed. Staff is very helpful. Really good restaurant and bar on site (Luke). Unless you need super luxe and would ra... Read more
from Sugar Land, Texas
Submitted on 27-06-2016
Very Clean and great service. They have an indoor pool and hot tub the basement that we used -- this was very nice although we couldn't figure out how to access by elevator -- we took the elevator to the first floor, then went down one level to the pool. No complaints and slightly cheaper than staying directly in the French Quarter. Very clean and modern looking. We will definitely consider staying here again if ever in New Orleans. It is about 1/4 to 1/2 mile to walk to where we wanted to g... Read more
from Canton, Michigan
Submitted on 06-07-2016
Very nice intimate hotel, small lobby, small business center, but very much updated nicely decorated, friendly staff, I was in town for the Essence Festival, I will consider staying here again, this hotel is at Hilton standard!
from Panama City, Panama
Submitted on 07-07-2016
Arrived at the hotel about 8 pm with a reservation for a king suite. At check-in I was given a key for room 12xx. Upon opening the door I discovered that this room was already occupied. Front Desk consulted with their supervisor and informed me that there was no suites avaible anymore, that they would give me a regular room and move me to a suite the next morning. I was then given a key to room 10xx. Surprise, surprise, this one was occupied as well. I finally ended up in room 4xx. Not really a ... Read more
from clinton, United States
Submitted on 07-07-2016
During my trip the room service put me on hold then never got back to me. A recording said to call back later during a none prime hour of the day. Then the internet access that I had kept dropping or not connecting at all.
from Friendswood, Texas
Submitted on 10-07-2016
Arrival we were greeted with plenty of smiles. The room was ready and very spacious. The hotel has one of the best gyms with plenty of options (and room) to ensure you can get a proper workout. The concierge helped my son find a great pizza restaurant. The location is very convenient to all interest points of New Orleans. There are plenty of dining options within blocks of the hotel with Luke (great shrimp and grits for breakfast) right next door.
from Tulsa
Submitted on 11-07-2016
The hotel was clean and within walking distance to the concert, Bourbon St. and Canal St. There were 2 restaurants across the street that had excellent food and made deliveries to your room after hours.
from Moselle, MS
Submitted on 13-07-2016
We went for a little family getaway to New Orleans - wanted to spend a day at City Park, and enjoy just walking about and looking around. The Hilton is pretty centrally located to the French Quarter, and made for easy access to the Street Car network, especially the St. Charles line
from Houston, United States
Submitted on 19-07-2016
Location is good for my work. Restaurant food & service was great...very hands on. 2 fire\evacuation alarms with no real explanation other than someone cooked something to long in the microwave or the fire marshall may have come by at 9am at night to run a drill. A answer was never provided. Bugs were in the room, and bathroom. Food was in the hallway all night and well into the next day.
from
Submitted on 21-07-2016
The location of this hotel and the restaurant located in the lobby are the best features. The room was clean, bed comfortable, coffee maker worked, etc. It's a Hilton so they're not going to mess up the basics. We were excited to get a room on the top floor. But it turns out that the 19th floor has super tiny windows. Not really that big a deal since the view through larger windows still would've been the taller building across the street. We didn't come to NOLA to sit in the hotel anyway. Loc... Read more
from Houston, Texas
Submitted on 24-07-2016
Very clean. Easy access around New Orleans. Only a few blocks from the casino. The trolley is one block from the hotel. A lot of activity in the area. Restaurants near if you don't want to eat in the hotel.
from Willemstad
Submitted on 26-07-2016
This Hilton hotel is located within walking distance from the French Quater. It has valet parking but across the street you can park your car for $25,00 per day with unlimited excess in those 24 hours. Cabs and streetcars are locayed there as well. There are several dining options , hilton itself, 3-4 within 2 minutes walking distance from the entrance. The hotel looks great! Everything looks clean, thomas roth supplies the bathroom necessities. If you are a HHonor member breakfast is compliment... Read more
from Mobile, United States
Submitted on 27-07-2016
I was shocked at the Super Rate in such a prime area of New Orleans. The stafirst was awesome. The 7th floor lounge even has a pool table. Best towelse in any Hilton I've been in! Only like 2 blocks from the Quarter.
from Fort Myers, Florida, United States
Submitted on 31-07-2016
Good hotel, no breakfast, but coffee in rooms and lobby. Great workout room- huge! Never visited the pool but had one. Must pay for parking everyday, self park or valet. Good staff, bell boys were very helpful. Starbucks and Daisy Dukes (both good breakfast) close by. Bourbon Street is within walking distance. Street car goes past hotel.
from Waco, Texas
Submitted on 03-08-2016
The Hilton Hotel service is the best. This is an older property but it is beautiful. The rooms are clean and the beds are comfy. It is located close to Jackson Square, (a couple of blocks away) and the trolley runs a street over. There was always coffee in the lobby. Loved this hotel!
from
Submitted on 12-08-2016
Really enjoyed my stay at the Hilton on St Charles in NOLA so far. Hotel and rooms are a great size, very clean, and very nice. The Exec lounge is awesome! Has the usual drinks and such, but I was very surprised to find the gumbo (that was actually good) and rice. Coffee machine in the lounge is top tier as well. Staff is great as well. This one is a winner!
from
Submitted on 16-08-2016
First and last stay ever at the Hilton Saint Charles Avenue New Orleans, Louisiana. Upon check-in, the front desk staff was marginally cordial, hardly ever making eye contact with me while typing on the computer. I felt like I was inconveniencing the front desk asking to check in. While checking in, I was told that due to my diamond status they were giving me a room upgrade. Well, the room upgrade consisted of an exceptionally tiny seventh floor room with a small, cracked window. The view wa... Read more
from Florida
Submitted on 16-08-2016
I've never had a bad experience at any Hilton hotel ever until now.The hotel staff would benefit from additional customer service training. Ordered champagne, it was delivered a day late and to the wrong room! Garbage not emptied all day! Locked out of room without explanation. Although the hotel is beautiful, the customer disservice was very disappointing. Will be a very long time before I consider ever staying there!
from Chicago, Illinois
Submitted on 17-08-2016
This hotel mixes old world charm and character with modern. The lobby, entrance, and hallways are all old world charm. The rooms are a modern dream. Two large rooms. Bedroom closes off with two doors. The living room is large and comfortable. The bathroom has a walk in shower that is wonderful. You can't help but relax in it. They have all your needs. A massive exercise room. A charming swimming pool. Really good room service, and one of the best executive rooms for Diamond members for snack... Read more
from Mibile
Submitted on 17-08-2016
This is a nice semi luxury hotel at a decent price. Located two blocks from the Quarter, you would never know at night due to how quiet the streets around this area can be. My room was large and outfitted with noise reduction on the window which made a huge difference in the amount of street sounds that you hear. Located next to a streetcar stop, the entire city is at your front door. Did not eat at the very nice looking restaurant, but it had a very upscale and interesting menu. I can recommend... Read more
from Philadelphia, Pennsylvania
Submitted on 10-09-2016
Hotel on first floor smelled somewhat moldy. But the room was very bad. I was late for a dinner appointment and thought it might be because the AC was not on. But upon return realized it was bad. Purchased a can of fabreze which helped. Also poor hot water temperatures. Second time here and first wasn't great. Great old hotel but Hilton is not putting money into the poor thing. Sad to report.
from Philadelphia, Pennsylvania
Submitted on 10-09-2016
We enjoyed our stay. I would book here again. The walk was short to many attractions. The connected restaurant Lüke was very good. Excellent wait service that also supplied tips for places to go while we are staying here.
from Jacksonville, Florida
Submitted on 11-09-2016
This is a great hotel to stay at in the middle of busy, metropolitan New Orleans. The hotel has an excellent and accommodating staff, from the valet, to the bellhop, to the concierge. The ladies at the concierge desk were kind and helpful in answering our questions about where to go and what to see. The hotel offers free wi-fi, which is nice. The building itself seems like it's an old, historic building, but it has been renovated. The decor is modern and very well done. Our room was on the 9th f... Read more
from Atlanta, Georgia
Submitted on 12-09-2016
The Hilton New Orleans, on St. Charles is one of the nicest and classiest hotels in one of the greatest cities in the South. The ambience and atmosphere of the rooms matches the surrounding area. The higher floors have a decent view of the Mississippi and parts of the city. The employees are reasonably polite and business-like. The amenities are above average. The $40 a day valet parking is secure, but I'm certain there are better options. Don't waste your time with the restaurant or room servic... Read more
from Sunnyvale
Submitted on 14-09-2016
This was a perfect place to stay and walk the city. I would definitely go back there again! We walked to the Superdome, Bourbon Street & the Riverfront. Perfect spot! Can't wait to go back again. I wish we were there longer.
from Aldershot, United Kingdom
Submitted on 16-09-2016
Quite a quirky hotel, well placed within New Orleans without alot of street noise. Great business lounge, retained alot of character, staff friendly and very helpful. Room was not big but ok. safe didn't work.
from Boston, Massachusetts
Submitted on 20-09-2016
Booked a last minute weekend getaway and chose the Hilton mostly based on price and location. We wanted to be close enough to the French Quarter that we could walk there easily, but far enough so it was quiet. The Hilton met both of those requirements. The property has been totally renovated, but they kept a lot of the period details so it still has a ton of charm. The room was your standard Hilton room - clean and modern with a comfortable bed and Peter Thomas Roth bath products. What real... Read more
from Dublin, Ohio
Submitted on 05-10-2016
First, I'm Hilton Diamond (at least 30 stays or 60 hotel nights each year in Hilton hotels) which means I have a pretty good sample size of Hilton brand hotels. So based upon that experience, I can tell you to avoid this hotel. I wouldn't stay here again under any circumstances when I'm in New Orleans (even if it were free). Terrible service, unapologetic for mistakes and tiny rooms. I'm staying in a "king bed executive level" and the room is literally one-half the size of the Hampton Inn I ... Read more
from Denver
Submitted on 11-10-2016
The rooms are very small, with no refrigerator or microwave. I had to call late on the afternoon to have my parents didn't have thiers cleaned at all. Outside of the front desk, the staff could not have been more apathetic, especially in the executive lounge. I travel to New Orleans for business all the time and have stayed at many of the hotels in this area, and this was by far the worst. I have had several co-workers tell me to steer clear of this place and now I understand why.
from Fort Walton Beach, Florida
Submitted on 11-10-2016
The hotel is an upper level hotel for sure. Tons of employees to help you if needed. The rooms seemed really really dated. The room was clean but the beds were like mattresses sat on a wooden box. In fairness the beds were comfortable they just looked silly. The lobby was very inviting and the elevators were super fast. The place is very expensive but is in a good location to walk to about everything.
from Midlothian, Texas
Submitted on 11-10-2016
This was my husbands and I first trip to NOLA. We went on his birthday weekend and had a BLAST! The hotel was beautiful and not too far from the French Quarter. If your really tired, Urber only cost around $6 to head back to the hotel. Excellent service and very friendly staff! Can't wait to go back!
from Guelph, Canada
Submitted on 15-10-2016
Food and coffee always running out on the 7th floor. Freezing in the lobby. Staff friendly could not have a smoke any where. Beds where good and room was cleaned well. Staff at front desk new and couldn't even recommend a rest. Not the best Hilton
from Charleston, South Carolina
Submitted on 16-10-2016
THe Hilton on St. Charles is the perfect location between the French Quarter and the Warehouse district. You can walk everywhere. The hotel has been beautifully refurbished. The Hilton Honors room is the best I have ever seen. The gym is also the best for this level of hotel. Spacious rooms beautifully appointed. It's my favorite hotel when visiting New Orleans.
from Atlanta, Georgia
Submitted on 16-10-2016
This hotel is centrally located and within walking distance of nearly everything. I walked to the WWII Museum in about 15 minutes and it's less than 10 minutes walk to the French Quarter. The staff is very friendly, and it has one of the nicer fitness centers for a hotel. The restaurant in the hotel is a top NOLA restaurant by chef John Besh and had a vibrant happy hour and amazing food!
from Jackson, Mississippi
Submitted on 19-10-2016
Best Hotel Ever!!!! Spacious, clean, contemporary, convenient and luxurious the staff is very friendly! The only issue I had was with parking. Only valet parking is available and is very pricey (47.00 a night), other than that I would definitely recommend this hotel to my friends and family!???
from Fishers, Indiana
Submitted on 21-10-2016
My morning would start with a great workout in a very large gym with a variety of equipment including yoga balls, poles, mats, free weights and large TVs. The front desk staff were friendly and helpful. The bellmen greeted me with a hello and big smile as the opened the door for as I exited or entered the hotel. Restaurant was convenient and very good.
from Cincinnati
Submitted on 23-10-2016
Had a great stay at this Hilton. Room was very modern, clean and comfortable and spacious. The bathroom was particularly spacious with a walk-in shower. My only complaints would be the sliding pocket door to the bathroom and the shower head. The pocket door was extremely squeaky when opened and closed. And the door was relatively heavy to open and close. The rain head shower head was nice but very little water pressure. We stayed on the executive level and would do again if returning, great bre... Read more
from New Orleans, United States
Submitted on 24-10-2016
The shower for both days was cold. The staff was aware of the issue but were nonresponsive. They said that some rooms on some floors had cold water. They said someone would come to the room, but the problem was never fixed. The maintenance staff was supposed to come back to the room, after his remedy to leave the water running for 5 minutes did not work. No one offered a different room, or any other remedy. They basically ignored the issue.
from Cincinnati, Ohio
Submitted on 27-10-2016
The location of this hotel was great it was in walking distance to the French Quarter and other attractions in the area. They are currently doing some upgrades so there is noise in the morning. If you decide to stay here make sure that you stay in a high-level room otherwise you will be hearing a lot of traffic and noise throughout the night.
from Cape Girardeau, Missouri
Submitted on 28-10-2016
Loved my recent stay at this boutique style Hilton.. Very convenient to both the convention center and great French Quarter food,great rooms, personable staff... and Luke restaurant was superb! Highly recommend.
from Calgary, Canada
Submitted on 01-11-2016
I typically really like this Hilton and stay whenever in NOLA but they have messed up one part of their offering hugely, first the good - staff as friendly as always - room nice if a little under decorated and plain - shower, wifi, bed etc good Now the bad, they have turned the old gym into the exec club which should be great news as a lovely space however they have split it up strangely so it doesn't 'flow' and then hidden the catering at the back. The breakfast I'm afraid is just plain drea... Read more
from Los Angeles, California
Submitted on 01-11-2016
I booked a trip to visit The Big Easy and had some Hilton Honors points to work with. I booked Hilton St. Charles and I have no regrets about it. I sifted through reviews and there were definitely mixed reviews but I figured, it was going to be a good trip, regardless. Check in was a breeze Nice huge room Beds & Pillows....Holy Cow, talk about comfortable Cleanliness, very clean and well kept Food, we enjoyed Happy Hour at Luke's, the fried oysters are so good. Bar, stiff and strong drinks....... Read more
from Greensboro, United States
Submitted on 02-11-2016
Awesome place to stay. It is in walking distance of almost everything in NOLA. If you can't walk to it, there are so many other ways of getting around. The staff is incredible and very responsive to the guest's needs. I hated to leave.
from Marlton, New Jersey
Submitted on 08-11-2016
Maybe I was expecting too much. I have been staying at Hiltons for quite a while. I was locked out of my room each day and what really surprised me the hotel room did not have a single drawer (not even for a bible). There wasn't a pen or notepad by the phone. Service was ok but I would suggest another hotel.
from Napoli, Italia
Submitted on 19-11-2016
I have been there for the American Heart Association Scientidfic Sessions. The hotel is in an old building, the lobby is nice but not huge. The reception kind, but the concierge not extremely useful when asking questions. The WiFi system is very efficient. The room was spacious, but we found just one small chair and had to ask for an extra one. The room supply was ok, but the daily service was poor: no tea bags supply, no sugar, terrible coffee. The coffee in the lobby was, however excellent and... Read more
from Colorado Springs, Colorado
Submitted on 20-11-2016
Our room was really nice. Modern, clean, and comfortable. This is where the good ends and the dissapointing begins. When we arrived on Friday evening there was only ONE bellboy /valet. The poor guy was so swamped he gave us a luggage cart and asked us to take up our own luggage. On Saturday, housekeeping neglected to make up our room. We were first accused of having our "do not disturb" sign out. This was not true. We had been gone all day. In fact we returned around 4:30 and the room next door... Read more
from Detroit Lakes, Minnesota
Submitted on 27-11-2016
Nice hotel near stadium and Canal Street. Don't expect much from room service. Nice lounge area and breakfast. Park across the street in structure to save time and money. No complaints with breakfast in lounge or cleaning staff. Front desk could use work.
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