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Embassy Suites by Hilton Hotel New Orleans Convention Center

New Orleans, LA, US (MSY)

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Based on 1301 reviews
The Embassy Suites New Orleans hotel is located only steps from the popular Riverwalk Marketplace Shopping Mall.
Room & Rates
1 King Bed Non Smoking - Embassy Suites by Hilton Hotel New Orleans Convention Center - 1

1 King Bed Non Smoking

  • 1 King Bed
  • Sofa Bed
  • Free Hot Breakfast
  • Free Evening Reception
  • 40-Inch LCD TV
  • Premium Channels
  • Microwave
  • Mini-Fridge
  • Coffee/Tea Maker
  • Clock Radio w/MP3 Connection
  • Flexible Work Environment
  • Hair Dryer
  • Telephone w/Voice Mail
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2 Double Beds Loft Club Suite - Embassy Suites by Hilton Hotel New Orleans Convention Center - 2

2 Double Beds Loft Club Suite

  • 2 Double Beds
  • Upgraded Breakfast and Evening Reception
  • Private Fitness and Business Centers
  • Free Hot Breakfast
  • Free Evening Reception
  • 40-Inch LCD TV
  • Premium Channels
  • Microwave
  • Mini-Fridge
  • Coffee/Tea Maker
  • Clock Radio w/MP3 Connection
  • Flexible Work Environment
  • Hair Dryer
  • Telephone w/Voice Mail
Hide room details
1 King Bed Loft Club Suite - Embassy Suites by Hilton Hotel New Orleans Convention Center - 3

1 King Bed Loft Club Suite

  • 1 King Bed
  • Upgraded Breakfast and Evening Reception
  • Wi-Fi Included
  • Private Fitness and Business Center
  • Free Hot Breakfast
  • Free Evening Reception
  • 40-Inch LCD TV
  • Premium Channels
  • Microwave
  • Mini-Fridge
  • Coffee/Tea Maker
  • Clock Radio w/MP3 Connection
  • Flexible Work Environment
  • Hair Dryer
  • Telephone w/Voice Mail
Hide room details
1 King Suite Mobility Hearing Accessible Tub Non Smoking - Embassy Suites by Hilton Hotel New Orleans Convention Center - 4

1 King Suite Mobility Hearing Accessible Tub Non Smoking

  • 1 King Bed
  • Separate Bedroom
  • Sofa Bed
  • Free Hot Breakfast
  • Free Evening Reception
  • 40-Inch LCD TV
  • Premium Channels
  • Microwave
  • Mini-Fridge
  • Coffee/Tea Maker
  • Clock Radio w/MP3 Connection
  • Flexible Work Environment
  • Hair Dryer
  • Telephone w/Voice Mail
Hide room details
1 King Suite Mobility Hearing Accessible Roll-In Shower Non Smoking - Embassy Suites by Hilton Hotel New Orleans Convention Center - 5

1 King Suite Mobility Hearing Accessible Roll-In Shower Non Smoking

  • 1 King Bed
  • Separate Bedroom
  • Sofa Bed
  • Roll-In Shower
  • Free Hot Breakfast
  • Free Evening Reception
  • 40-Inch LCD TV
  • Premium Channels
  • Microwave
  • Mini-Fridge
  • Coffee/Tea Maker
  • Clock Radio w/MP3 Connection
  • Flexible Work Environment
  • Hair Dryer
  • Telephone w/Voice Mail
Hide room details
1 Queen Bed Loft Club Suite - Embassy Suites by Hilton Hotel New Orleans Convention Center - 6

1 Queen Bed Loft Club Suite

  • 1 Queen Bed
  • Wi-Fi Included
  • Upgraded Breakfast and Evening Reception
  • Private Fitness and Business Center
  • Free Hot Breakfast
  • Free Evening Reception
  • 40-Inch LCD TV
  • Premium Channels
  • Microwave
  • Mini-Fridge
  • Coffee/Tea Maker
  • Clock Radio w/MP3 Connection
  • Flexible Work Environment
  • Hair Dryer
  • Telephone w/Voice Mail
Hide room details
1 Queen Mobility Hearing Accessible Tub Non Smoking - Embassy Suites by Hilton Hotel New Orleans Convention Center - 7

1 Queen Mobility Hearing Accessible Tub Non Smoking

  • 1 Queen Bed
  • Separate Bedroom
  • Visual Alerts
  • Free Hot Breakfast
  • Free Evening Reception
  • 40-Inch LCD TV
  • Premium Channels
  • Microwave
  • Mini-Fridge
  • Coffee/Tea Maker
  • Clock Radio w/MP3 Connection
  • Flexible Work Environment
  • Hair Dryer
  • Telephone w/Voice Mail
 
Hide room details
1 Queen Mobility Hearing Accessible Roll-In Shower Non Smoking - Embassy Suites by Hilton Hotel New Orleans Convention Center - 8

1 Queen Mobility Hearing Accessible Roll-In Shower Non Smoking

  • 1 Queen Bed
  • Separate Bedroom
  • Sofa Bed
  • Free Hot Breakfast
  • Free Evening Reception
  • Roll-In Shower
  • 40-Inch LCD TV
  • Premium Channels
  • Microwave
  • Mini-Fridge
  • Coffee/Tea Maker
  • Clock Radio w/MP3 Connection
  • Flexible Work Environment
  • Hair Dryer
  • Telephone w/Voice Mail
Hide room details
Non-Suite - 1 Full Bed Non Smoking - Embassy Suites by Hilton Hotel New Orleans Convention Center - 9

Non-Suite - 1 Full Bed Non Smoking

  • 1 Full Bed
  • Free Hot Breakfast
  • Free Evening Reception
  • 40-Inch LCD TV
  • Premium Channels
  • Clock Radio w/MP3 Connection
  • Flexible Work Environment
  • Hair Dryer
  • Telephone w/Voice Mail
Hide room details
1 Queen Bed Non Smoking - Embassy Suites by Hilton Hotel New Orleans Convention Center - 10

1 Queen Bed Non Smoking

  • 1 Queen Bed
  • Sofa Bed
  • Free Hot Breakfast
  • Free Evening Reception
  • 40-Inch LCD TV
  • Premium Channels
  • Microwave
  • Mini-Fridge
  • Coffee/Tea Maker
  • Clock Radio w/MP3 Connection
  • Flexible Work Environment
  • Hair Dryer
  • Telephone w/Voice Mail
Hide room details
2 Double Beds Non Smoking - Embassy Suites by Hilton Hotel New Orleans Convention Center - 11

2 Double Beds Non Smoking

  • 2 Double Beds
  • Sofa Bed
  • Free Hot Breakfast
  • Free Evening Reception
  • 40-Inch LCD TV
  • Premium Channels
  • Microwave
  • Mini-Fridge
  • Coffee/Tea Maker
  • Clock Radio w/MP3 Connection
  • Flexible Work Environment
  • Hair Dryer
  • Telephone w/Voice Mail
Hide room details
2 Double Executive Non Smoking - Embassy Suites by Hilton Hotel New Orleans Convention Center - 12

2 Double Executive Non Smoking

  • 2 Double Beds
  • Larger Suite
  • Sofa Bed
  • Free Hot Breakfast
  • Free Evening Reception
  • 40-Inch LCD TV
  • Premium Channels
  • Microwave
  • Mini-Fridge
  • Coffee/Tea Maker
  • Clock Radio w/MP3 Connection
  • Flexible Work Environment
  • Hair Dryer
  • Telephone w/Voice Mail
Hide room details
2 Queen Bed Suite Non Smoking - Embassy Suites by Hilton Hotel New Orleans Convention Center - 13

2 Queen Bed Suite Non Smoking

  • 2 Queen Beds
  • Free Hot Breakfast
  • Free Evening Reception
  • 40-Inch LCD TV
  • Premium Channels
  • Microwave
  • Mini-Fridge
  • Coffee/Tea Maker
  • Clock Radio w/MP3 Connection
  • Flexible Work Environment
  • Hair Dryer
  • Telephone w/Voice Mail
Hide room details
2 King Beds - 2 Bedroom/2 Bath Suite Non Smoking - Embassy Suites by Hilton Hotel New Orleans Convention Center - 14

2 King Beds - 2 Bedroom/2 Bath Suite Non Smoking

  • 2 King Beds
  • 2 Separate Bedrooms
  • Sofa bed
  • 2 Full Baths 
  • Dining Table
  • Balcony/Patio
  • Free Hot Breakfast
  • Free Evening Reception
  • 40-Inch LCD TV
  • Premium Channels
  • Microwave
  • Mini-Fridge
  • Coffee/Tea Maker
  • Clock Radio w/MP3 Connection
  • Flexible Work Environment
  • Hair Dryer
  • Telephone w/Voice Mail
Hide room details
Two Bedroom Suite Non Smoking - Embassy Suites by Hilton Hotel New Orleans Convention Center - 15

Two Bedroom Suite Non Smoking

  • 2 Beds
  • Sofa Bed
  • Free Hot Breakfast
  • Free Evening Reception
  • 40-Inch LCD TV
  • Premium Channels
  • Microwave
  • Mini-Fridge
  • Coffee/Tea Maker
  • Clock Radio w/MP3 Connection
  • Flexible Work Environment
  • Hair Dryer
  • Telephone w/Voice Mail
Hide room details
1 King Presidential Non Smoking - Embassy Suites by Hilton Hotel New Orleans Convention Center - 16

1 King Presidential Non Smoking

  • 1 King Bed
  • Upgraded Furnishings
  • Whirlpool
  • Free Hot Breakfast
  • Free Evening Reception
  • 40-Inch LCD TV
  • Premium Channels
  • Microwave
  • Mini-Fridge
  • Coffee/Tea Maker
  • Clock Radio w/MP3 Connection
  • Flexible Work Environment
  • Hair Dryer
  • Telephone w/Voice Mail
Hide room details
Embassy Suites by Hilton Hotel New Orleans Convention Center
315 Julia Street, New Orleans, LA US 70130

Location

Embassy Suites Hotel New Orleans Convention Center on Gallery Row is seven blocks from the French Quarter and approximately 12 miles from Louis Armstrong New Orleans International Airport.


Located off Julia Street, the Embassy Suites was built for the 1984 World\\\'s Fair. This location is two blocks from the Morial Convention Center and Mississippi River, four blocks from Harrah\\\'s Casino, five blocks from the National D-Day Museum, and seven blocks from the Saint Charles Streetcar.

 

Resort Details


Hotel amenities include the heated pool, 24-hour fitness room, restaurant and lounge, and complimentary breakfast. The hotel also offers room service, concierge assistance, dry cleaning, 24-hour front desk service, and paid parking.

Accommodation Details

All suites feature coffeemakers, refrigerators, voicemail, desks, Internet access (fee applies), bathroom telephones, irons and ironing boards, hairdryers, and individual climate control.

Suites feature a living room, separate bedroom, and work table suitable for dining. Suite bedrooms feature one king-size, two double-size, or two queen-size beds. Non-suite guest rooms feature one double-size bed and a full bath. Suite amenities include two interactive televisions, a microwave, refrigerator, coffee maker, iron with board, hairdryer, and high-speed internet access.

Pools & Spas

Outdoor Pool

AMENITIES:
  • Air-Conditioning
  • Concierge Desk
  • Conference Rooms (+)
  • Dry Cleaning Service (+)
  • Fitness Facility
  • Full Breakfast
  • Hair Dryer
  • Handicap Rooms
  • Interior Corridors
  • Ironing Board
  • Lounge/Bar
  • Non-Smoking Rooms
  • Outdoor Pool
  • Private Bath
  • Refrigerator
  • Restaurant
  • Room Service (+)
  • Wheelchair Access
  • Wheelchair Access Elevator
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1301 reviews
from
Submitted on 23-05-2016
Stayed for 3 nights. Must have informed the staff at least 4 times of the neglected puke splatter in the stairwell. It was still there by the time I left. Otherwise, an average Embassy Suites stay. Clean and comfortable room, free breakfast in the AM, friendly staff. In close proximity to the conventions center and a good compromise on distance for those wishing to experience both uptown and downtown.
from Little Rock, Arkansas
Submitted on 24-05-2016
Beautiful rooms in The Lofts section - 12 foot ceilings, exposed brick / windows! Separate from main hotel which makes it quaint, more exclusive, less "among the masses". All the same amenities - breakfast, happy hour, etc! Workout facilities, sweet hospitality! Close to convention center!
from New York City, New York
Submitted on 24-05-2016
I missed to book Hilton for a conference and instead booked this place. With new, clean and spacious suite room and the complementary full breakfast I am glad I missed to book my hotel. Great value with less price! ;-)
from Winchester, Virginia
Submitted on 25-05-2016
We arrived before lunch on May 12th and were given a room almost immediately. Since most hotels have a 2 p.m. or 3 p.m. check-in, I was pleasantly surprised. All of the reservation desk staff we very pleasant and accommodating throughout our stay at the hotel. The concierge on duty, Brad, was very accommodating and got us a lunch reservation for that afternoon and booked a city tour for us for the following morning. When we left to have lunch it was pouring rain and not only did Kenyon, the b... Read more
from Dallas, United States
Submitted on 25-05-2016
We spent 4 nights at the hotel. We ate in the bar/grill and ate breakfast in the dining area. Everything was clean and well maintained. The food was good. The choices for breakfast were numerous. The hotel is close to the Riverwalk and within walking distance of the French Quarter and other venues.
from Jackson, United States
Submitted on 02-06-2016
I loved this hotel from the beginning to the end. The scenery was beautiful and I had a great view of the city from my balcony. Everyone from the concierge, front desk staff, valet, and staff were VERY friendly. The stay at Embassy made my experience even better.
from Lafayette, Louisiana
Submitted on 03-06-2016
I believe that all the rooms are suites. The room was very clean & spacious. I missed the sink that is usually by the coffee maker, & fridge. The hotel is within walking distance to the French Quarter, Canal St., the Convention Center, & many other tourist attractions. The FREE breakfast was excellent! There was a buffet line, and a "made to order" line... the omelettes were huge! I would recommend the Embassy Suites on Julia St.
from New Orleans, United Kingdom
Submitted on 03-06-2016
Great staff, acceptable rooms. As you'd expect very accommodating personnel. Disappointed in quality of accommodation - particularly in relation to room rate charged. I think that the Bran wasn't quite maintained during my staff. Maybe I am daft but I am sure it isn't good practice to place the coffee maker adjacent to the toilet in the bathroom.
from Perth, Western Australia, Australia
Submitted on 05-06-2016
Definitely a great hotel. Food was fantastic with certainly memorable omelets. Happ hour good, and late night grill goo sandwiches. Only criticism was late room make up one day and not enough coffee. Friendly staff and concegeire. Close to Quarter, shopping and Casino
from Atlanta, Georgia
Submitted on 06-06-2016
We stayed at The Lofts Tower at the Embassy Suites. Everything about The Lofts was 100%. The lobby and reception area were small, quaint, and boutique-like. The small reception desk staff were very friendly, warm, and accommodating. The manager's reception area was clean and their staff/bartenders were very happy. The quality of drinks and choices was a step above the normal Embassy Suites manager's reception. The snacks/food provided during manager's reception were tasty. The complimenta... Read more
from Glen Burnie, Maryland
Submitted on 16-06-2016
ES has good, but small, rooms, quiet. clean, and convenient location. Breakfast is included. Parking is not and runs around $40/night. Room was similar to other ES rooms, but smaller. Buffet breakfast was above average. The happy hour was decidedly meager compared to other ES hotels. Valet parking is a major inconvenience because of the lack of staff. We waited over 15 minutes for our car, which was better than the 35 minutes the person next to me waited the previous day. Hotel offers phone-ah... Read more
from Dallas, Texas
Submitted on 19-06-2016
Room was oddly laid out, and felt kind of old and run down. Staff was very helpful, and had great service. Breakfast was typical for embassy. But quality of the rooms was not up to standards of other embassy suites, we have stayed in. Was an easy cab ride to French quartet. Overall, a value stay.
from Birmingham, Alabama
Submitted on 20-06-2016
Took quite a while to check in. Room was clean and nice. Bed was comfortable. Ice machine was broken on our floor so we had to go down a floor to get ice. Convenient to the riverfront shops, aquarium and great restaurants. Breakfast was good, just very crowded. Overall I would not mind staying here again
from College Station, Texas
Submitted on 20-06-2016
The staff at this hotel was exceedingly friendly and polite. The beds were very comfortable. The hotel hallways could use a little update with some color. They were bare and white. Pool was small and outdoors. Be prepared for a hefty price tag when you park in the garage. ..you have no choice but to use the valet.
from beaumont texas
Submitted on 21-06-2016
We recently stayed at the Embassy Suites in Austin Texas and loved it. So, we were looking forward to our stay in NOLA. There was no comparison in cleanliness and updates. I know NOLA is a party town and you expect a little wear and tear on rooms but ours had furniture that had chunks of wood missing. The walls were scratched and dirty. The grout on our bathroom floors need to be scrubbed clean. There was trash around the pool area. On the plus side the desk clerk became fast friends with ... Read more
from New Delhi, India
Submitted on 28-06-2016
Nice clean property. Location is not bad. Good breakfast. But evening complimentary cocktail hour was not a good experience. One has to stand in a long line to get a drink. And if you wish to get another one, back to the line.
from Hong Kong, China
Submitted on 28-06-2016
Very helpful front office personnel make for a comfortable welcome, the room was comfortable and clean but the big miss is a lack of provision to recharge my telephone. There was no USB socket nor multipin power socket so used the USB on the back of the TV but it had to remain on while charging
from Greer, South Carolina
Submitted on 29-06-2016
I booked a room at The Embassy Suites New Orleans -Convention Center back in March for a stay in late June. I was totally disappointed upon checking in to learn that my King Suite wasn't available, despite the fact I had confirmed the reservation two days prior to my arrival. They put me in a Full size room, but promised to move me the next morning. After speaking with management I conceded to the smaller room and a relocation the next day. After handling my business at the convention cente... Read more
from Starkville, MS
Submitted on 01-07-2016
This is not your normal Embassy Suites. Things started off with a poor check-in process. We came to the desk at the front of the line with two persons working the counter. We stood there for at least 10 minutes waiting to be checked in. We ended up being assigned to "The Loft" a facility that is in a different building next to the main building. The Loft provides the same amenities as the main building (breakfast, happy hour, etc.), but given that the number of rooms in the building is reduced, ... Read more
from New Orleans, United States
Submitted on 01-07-2016
Check in is not until 4:00 pm and even that late we had to go three times before our room was ready. Then they gave us a key to a room that had just been assigned to someone else so we had to go back again. Breakfast was nice. We had a more expensive room that came with cocktails and (supposedly) appetizers which were really mediocre. We were in the lofts side and the people at the reception desk there were really nice. The room, once we got there, was also nice being a bedroom with a small... Read more
from ACWORTH
Submitted on 02-07-2016
The stay was comfortable and the breakfast and manager reception made the stay even better. I stayed in the loft tower just behind main hotel. It appears to be a newly renovated building with some nice character. Only about two blocks from the convention center. Easy walk to canal street and the French quarter too.
from Kentucky
Submitted on 06-07-2016
Great breakfast, clean rooms, snacks and happy hour on the house. One elevator was usually down. Made it difficult when trying to rush to the convention center. Only parking valet very high per night. Convenient to down town. Can catch trolley or about 10 dollars to French quarter.
from Saint Louis, Missouri
Submitted on 06-07-2016
The bad: staff at this hotel need some hospitality training! The valet and front desk person were not very friendly at all and are very callous and unwelcoming for the most part. Valet was rude and pushy and unwelcoming! The good: Breakfast was very good! Evening reception was good with friendly bartender! Snacks at reception were ok but a little lacking but ok. This hotel overall is run fairly well just need to train desk staff a little better.
from
Submitted on 07-07-2016
It was just OK. Several times I loss WiFi. No Self parking so we decided to walk and use public transportation. The good thing is there is a place to wash clothes, just remember to bring your soap. The front desk was helpful. Hot free breakfast to start your day.
from Carson, California
Submitted on 10-07-2016
For the most part, my family and I enjoyed our stay at this location. We were supposed to stay at The Lofts, but it was closed due to maintenance. We wish we had been notified of this change prior to the day before our arrival. The check-in and check-out process was seamless, and the breakfast and reception were fabulous. We plan to return to this location in 2018.
from Port Arthur, Texas
Submitted on 10-07-2016
When I check in I discovers that my reservation for my stay was not correct. The front desk clerk immediately accommodated me for the error. The room was neat and clean and the bed was comfortable. THis was a busy weekend and we didn't have to wait long for an elevator, that was good. The breakfast was worth the entire stay. The omelette made with love from Ms Juliia was delicious, I was please with this stay. It's not a 5 star hotel but the front desk and complimentary breakfast and happy hour... Read more
from Baton Rouge, Louisiana
Submitted on 11-07-2016
Stayed a night in NOLA and thought it'd be nice to stay in the Warehouse District. Arrived and felt rushed at checkin because the phone kept ringing at the front desk. Requested a room with good WiFi service. Nonetheless, throughout the stay it was intermittent. After settling in, we walked to Harrahs. Felt a little uneasy doing so as the lighting on the streets was poor. Would never do it again as we didn't feel safe. The room was quiet, clean, had a comfortable bed AND comfy sleeper sofa to... Read more
from
Submitted on 12-07-2016
Whenever my husband and I first checked in, we were given our room key to the 5th floor. So, we went up to the 5th floor and opened the door to our room, and someone else was already in there. So, we had to go back down to the 1st floor and get another room since that obviously wasn't going to work. We were given another key and we went to the 7th floor, which did have a bigger room. We were trying to make it to a wedding right around the corner, and the back and forth and up and down with this ... Read more
from Pineville, Louisiana
Submitted on 12-07-2016
My experience was great. I would have liked to have a bigger refrigerator. The staff treated you with respect. The room space was perfect for my needs. Will definitely return and recommend this hotel to others.
from LAFAYETTE
Submitted on 12-07-2016
Wonderful Hotel! Would definitely stay again and recommend to any one going to New Orleans. The warehouse district is a pleasant walk to the Casino and to the French Quarter. The quality of the Hotel is New Orleans style great hospitality.
from Los Angele, United States
Submitted on 12-07-2016
I visited the Embassy Suites during the Essence Music festival June 30 - July 4th. My stay was comfortable, the rooms were clean. I stayed at the Embassy Suites in New Orleans prior to Hurricane Katrina. The rooms were comfortable, not extravagant. We didn't have any problems with service at all. However, I would like to commend the service workers (breakfast) and( reception) bartender was great!
from Bakersfield, California
Submitted on 14-07-2016
I made my reservation at the Embassy Suites Club Loft Towers. I paid more for that hotel. When I got there with my family, the hotel told me that my reservation was at the Embassy Suites Convention Center. The Lofts is much nicer. I was very disappointed. I have made a formal complaint, but Embassy Suites is refusing to do anything to make up for this massive mistake!!! I am very upset that I was put in this situation. I tried not to let it ruin my trip.
from Springfield, Virginia
Submitted on 14-07-2016
We visited this hotel on 6/28/16 to 7/1/16.We traveled 12 hours by car and was very tired. We was taken to a room by the door man who helped us with are luggage. When we entered the room, the door man asked us if we can smell a sewage smell in the room, we told him yes, he called down to the desk and they said that is the only room available, he told them that they have to give us a different room, then the desk lady gave us a room with 1 queen bed and sofa couch, There was not enough room for u... Read more
from Chester, Virginia
Submitted on 14-07-2016
wonderful location, 15 minutes from the River walk outlets, and a walking distance from the french quarters, close to the WWII museum, the concierge very help full to guide us where to find the best local food. the amenities wonderful, the breakfast buffet great food, my room service and the location pool and hut tub (SPA) employees very help full and happy to help.
from Kansas City, Missouri
Submitted on 15-07-2016
The location of this hotel is convenient to much of the NOLA experience. Close to the convention center and transportation. Staff there were great! They know the city and were spot on with their recommendations. Zachary at the front desk and Zyeta the concierge are experts at customer service.
from Coleraine, United Kingdom
Submitted on 17-07-2016
A short stroll from the Convention Center and a 30 minute walk to the old town. A great place to stay in New Orleans. The desk staff were very friendly and helpful. Good breakfast selection and, as usual, in Embassy Suites, the happy hour free drinks is well worth staying for. Great, comfortable rooms.
from Windsor, Canada
Submitted on 18-07-2016
5 day mini vacation, at the Lofts. Clean building, quiet in the evening, modern decor, really excellent location. Just minutes from Riverwalk Mall and tour booking centre. An easy 15 to 20 minute walk to French Quarter. Several nice restaurants very close by as well - we really enjoyed "Mulates". Hotel had an excellent full cooked breakfast, and happy hour drinks were plentiful, no line ups - we saw that there were line ups at the main Embassy next door, when we visited. Appetizers were good, b... Read more
from Torrington, Wyoming
Submitted on 20-07-2016
We used the Embassy Suites Loft precruise. It's in a great location to the port, the shopping, the Mississippi River, everything. It's a lovely remodeled warehouse. We loved the room service and the evening reception.
from
Submitted on 20-07-2016
We visited New Orleans to attend a family reunion. Most family members stated at a different property (Staybridge Suites) - we chose Embassy Suites because I'm a Hilton Honors member. On the plus side, breakfast was great and hotel staff, particularly Raven, was professional and responsive towards my concerns. Unfortunately, we experienced several negative issues during our stay. (1) After checking in, I opened the closet to find that there was no ironing board. I called the Front Desk, but it ... Read more
from Jackson, Mississippi
Submitted on 21-07-2016
We have stayed here twice, and both times we were in town to attend the Wizard World Comic Convention. The location is within walking distance of the convention and there are several nice restaurants near the hotel. The hotel has a nice breakfast area, and the staff are always friendly. I gave this an average rating because the rooms, while spacious, are a little dark. Also, the noise from outside kept us from sleeping very well at night.
from
Submitted on 22-07-2016
Stayed for several days/nights...the standard room was super tight with a super small bathroom as well, not what we expected at an Embassy. The bed & pillows were not comfortable at all. We've stayed many times before in Embassy Hotels, so we were really surprised to such small quarters & lack of comfortable bed. Location - proximity to river, mall, trolley line, attractions & great places to eat was great. Breakfast was great, plentiful with good variety of hot & cold items. On our second day, ... Read more
from
Submitted on 24-07-2016
We used Kayak.com to find this deal. It was clean, luxurious, complimentary breakfast, and overall it was an excellent stay. The reason I am not giving 5 stars, is because the bellmen/luggage carriers were overly pushy and honestly kind of rude. We were on our way to get a ride to the airport. He asked us if we needed transportation, I said maybe, how much? He responded with $45. Not really sure the exact mileage to the airport, but my jaw dropped. I am astounded how it literally cost us $20 to ... Read more
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