BookIt.com Verified Traveler Deborah D. Reeder from Lafayette, La

"My husband and I had a wonderful experience at this hotel. It was in the perfect spot with all of the amenities we needed. The service was excellent and situated in the heart of the French Quarter. It was definitely a 4-Star hotel. We will definitely do the Mystery Hotel again.
"

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BookIt.com Verified Traveler Angela from West Palm Beach, Fl

"It was an enjoyable experience. Even though the festival was going on, we got into our room at 3:00. It was very comfortable and clean. The staff was always very helpful. Look forward to returning and staying at this hotel."

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BookIt.com Verified Traveler Donna Bryson from Port Neches

"WoNDERFUL lET US KNOW IF YOU HAVE THID DEAL IN SEPT THANKS

"

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BookIt.com Verified Traveler Terri from Nashville, Tn

"I was apprehensive to select the 'mystery hotel' I cannot explain how thrilled I was when I finally booked. the hotel was magnificent!! Selecting the mystery hotel made our anniversary that much more special. The agent was so helpful at the front desk and actually put us in street balcony room as requested. The room that was originally booked online was a courtyard room. (which was fine,but we thought it would be fun on the street) AND IT WAS. I cannot wait to go back.

The Hotel, staff, and romance of the city made this an anniversary to remember. Thanks!!"

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BookIt.com Verified Traveler Cheri from Oakfield, Wi

"We were totally in awe of the beauty of this hotel, from entering the front doors, seeing the huge fresh floral bouquet, the shiny floors, to the gold and marble elevators, just everything was top notch. We checked in on Monday about 1:00 and the room was all ready for us. The beds and pillows were the most comfortable ever. The bathroom was sparkling clean, bright and extra large. We loved the soap that made your hands feel so soft.

The only improvements that I would suggest are offering in-room coffee makers with coffee and a small refrigerator.

We stayed 2 nights and give this hotel a 10. It's right in the heart of the French Quarter so when you step out you see it all!! It was always nice walking back into our hotel after being out on the streets of the French Quarter, 2 different experiences for sure! I would stay at this hotel again most definately."

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BookIt.com Verified Traveler Niamh from Marietta, Ga

"This is a very nice hotel. Although it is situated on Bourbon Street, once you are inside, it is like leaving one world and entering another! We enjoyed the peace at the pool and relaxing in the courtyards......and also the hustle and bustle on New Orleans literally steps away. We stayed two nights and as we were so centrally located, we did not need to use the car at all. I would definitely rebook this hotel again."

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BookIt.com Verified Traveler Tricia Taylor from Shelby Twp, Mi

"upon arrival @ 10:30am Ashley informed us that our room would be ready in about an hour. When we returned to the hotel @1pm Andrew advised us that we were wrong and that their staff would never tell us when a room would be ready. You guessed it, it wasn't ready. Normally this would not be a problem but we scheduled a swamp tour.

Again we were told the pool was open until 9p.m. Changed and got to the pool only to find out it is closed at 7pm on Sundays.

Room was nothing like the picture, Pink stains on the wallpaper, one small window.
I would never pay their full asking price."

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BookIt.com Verified Traveler Gwen Solly from Shreveport, La

"We had to wait over 2 hours for our room to be ready past the check-in time. They did not make amends in any way. There was no literature about what to do in the french quarter or brochures of any kind. We had some plastic drinking glasses from one of the bars on the counter by tv and they were thrown away during housekeeping one day. The only reason I would stay again is because it is centrally located to everything."

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BookIt.com Verified Traveler Trista from Westlake, La

"I have always been afraid to book a 'mystery hotel', but I decided to this time & I was thoroughly impressed! The staff was very friendly, the room was clean with very comfortable beds & we were steps away from all that we wanted to do! The hotel even offered free 'jazz nights'. We plan to visit again! This is a must stay!"

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BookIt.com Verified Traveler Tommy from Jacksonvillr, Florida

"Great hotel and perfect location. We will stay again!"

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BookIt.com Verified Traveler Lori from Dresher, Pa

"Amazing experience. Would return again and again. A '10'."

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BookIt.com Verified Traveler Jackie from Boston, Ma

"This was a great hotel. I was so happy to find out this was the surprise hotel. Upon reading other reviewers, I decided to ask for a quiet room and we got one upon check-in. The room was completely quiet. It was a little cold for me so I asked for another blanket and they brought up a warm comforter. Great service, would stay again especially at the mystery rate. Otherwise, it is a bit out of my price range but worth the full price."

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BookIt.com Verified Traveler A Recent Traveler

"Great trip back home to NOLA. Hotel was great and right in the middle of all the action."

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BookIt.com Verified Traveler Jerry from Zachary, La

"great stay"

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BookIt.com Verified Traveler BARCLAY-Moreau De Balmann from SILVER-SPRING, Md

"Wonderful place. We definitely come back there (and tell our friends) if we can enjoy again the nice, quiet de luxe bedroom and its balcony over the courtyard. Everything was just great !"

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BookIt.com Verified Traveler Barbara Denault from Kankakee, Il

"What we expected was a broom closet room, but was thoroughly surprised to find ourselves in a coveted dormer room on the 5th floor. Spacious, great window view, and 'quiet'. Being on Bourbon Street could have been noisy, but we were surrounded with nothing but silence. If ever offered this 'Mystery Deal' again, we'll jump on it! Excellent on the way around."

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BookIt.com Verified Traveler Lori S. Elmer from Metairie, La

"This is an excellent hotel right in the heart of the French Quarter"

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BookIt.com Verified Traveler Lisa Boemmel from Wesley Chapel, Fl

"We had a great experience and envision coming back to stay again! The hotel was in the heart of the French Quarter and close enough to walk everywhere! We had a fabulous time in New Orleans and part of the reason was our first experience with this hotel. The hotel staff was friendly and helpful!"

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BookIt.com Verified Traveler Papajoe from SILVERHILL, ALABAMA

"EXCELLANT! ACCOMODATIONS WERE VERY NICE. HAVE STAYED THERE SEVERAL TIMES BEFORE. ONE OF OUR FAVORITES. SUPER STAFF. DOES LACK A COFFEE POT IN ROOM (BAD FOR CAFFEINE FREAK LIKE MYSELF)."

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BookIt.com Verified Traveler Tish from Sugar Land, Texas

"Upon our arrival to the hotel no one helped us with our bags and at check in I was told that my room only had 1 bed. When the reservation was made it stated 2 adults and 2 kids why would they only give 1 bed. I then had to pay an upgrade charge per night to get 2 double beds not queen beds. I was told because we booked with a 3rd party company our requests were considered but not guaranteed (hence the upgrade fee per night). We were then put on the fifth floor with shutters that did block out all the lighting outside and the room thermostat was set on 65 and it never got cooler than 72. The only positive thing about this hotel is its in the heart of bourbon street. I will never stay here again."

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BookIt.com Verified Traveler A Recent Traveler

"Excellent"

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BookIt.com Verified Traveler Kerry from Astoria, NY

"The hotel is located in the middle of the Bourbon St. action, but inside it's an oasis from the fanfare. The staff is friendly and polite and quick to provide assistance without being overbearing and rooms are comfortable and clean. Be sure to ask for a pool view room at check-in if you don't want to listen to the goings-on of Bourbon St. at night."

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BookIt.com Verified Traveler Larry Ellis from Asheville, NC

"We stayed here one night on our return home from a reunion in Galveston. The property is located right in the heart of the action on Bourbon Street, but once inside the hotel you are in an oasis of quiet and luxury. Our room on the 6th floor was spacious and well appointed and overlooked the pool and courtyard. Be aware that if you use the hotel's parking garage it will cost you $40.00 per night."

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BookIt.com Verified Traveler Yvonne from Colorado Springs, Colorado

"We traveled to New Orleans en route to my niece's wedding in Florida in Sept 2012. We stayed for 3 nights. It was a beautiful place. Totally unexpected once entered downtown and got onto Bourbon St. My husband and I stayed in the R Club level and had another room for the young adults on a different floor. Both rooms were perfect. We originally did have deluxe and upgraded. Super glad we did. We walked everywhere, including the riverwalk area. Hint, only the young prefer the street side. Patio rooms are awesome too. Planning another trip this year in September."

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BookIt.com Verified Traveler Mike from Brooksville, FLOOR

"The hotel made our first trip o Nawlins perfect.Next time we'll ask for a room facing the courtyard,but convenience, quality,service and staff are excellent. You're in the middle of everything when u want to be,but step inside and it's refuge from the madness."

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BookIt.com Verified Traveler Debby from Burlington, Ontario

"We were TOTALLY satisfied with this Hotel and it's location! What a way to see the French Quarter - we were a bit nervous about the age of this hotel and wondered if it would smell musty - it didn't! The Pool was relaxing and did get sunshine - Bar area beside the pool and tables for those wanting a bit of shelter from the sun and a cool drink. We feel really lucky to have chosen this option for the hotel. Very helpful staff. Very satisfied."

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BookIt.com Verified Traveler Dave Fulcher from Madison, AL

"I stayed 3 days 13-16 April 2012. Hotel security is a joke. My luggage was ransacked and my wallet was stolen the second day I was there. Notified Security, but, all they did was determine that the only people that entered my room were housekeeping lady and the man that checks usage of the mini-bar and file a report. Never again at those rates!"

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BookIt.com Verified Traveler Chris Ackerman from Canton, GA

"We had a wonderful stay. We received a free room upgrade with view of Bourbon Street to enjoy our anniversary celebration. The location is unbeatable. Everything and everyone at this hotel was spot on, short of the mild inconvenience of an elevator receiving maintenance work. We loved the jazz bar. The bed was comfy. The service and courteous staff were noteworthy."

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BookIt.com Verified Traveler Judith Przybysz from North East, MD

"Our accommodations were excellent and we certainly enjoyed our stay in New Orleans."

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BookIt.com Verified Traveler Gudi Owen from Fort Wayne, IN

"We had a very good experience at the Mystery Hotel, even though we did have to wait for about three hours for our room to be ready, until they gave us another room. Aparently they ran out of linens.... All in all, the rooms were clean, staff were very friendly and helpful. I would go back there again."

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BookIt.com Verified Traveler Marion Olivieri from Williamsville, Ny

"Lovely hotel. I've bee going to NOLA for 15 years, and seriously, there are no worries with this mystery. I've stayed at places 1-5 star- this is a true 4. Inside rooms are quiet, nearer to Bourbon everything is noisy...some people come here for that. If this is your first trip to NOLA, this is a great place- but be sure to take at least one adventure away from the Quarter, NOLA and LA has some real beauty, it isn't all tourism."

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BookIt.com Verified Traveler Justin from San Francisco, CA

"Decided to stay a night at this hotel after two nights at the Marriot on Canal. For a bit of extra $$$, this place was definitely an upgrade. Nice pool area, comfortable beds....Despite being so close to all the action on Bourbon St., our room was quiet (although was not facing the street, I would imagine those rooms aren't as quiet). Would stay here again for the right price."

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BookIt.com Verified Traveler A Recent Traveler

"This was an excellent hotel. Right on Bourbon and not a lot of street noise. Everyone was so helpful. The room was very comfortable and quiet. The food at Desire is exceptional. The waiter in Desire was one of the best we have seen in a long time. He was efficient, knowledgeable, friendly, always near by when we needed something. He actually seems to love his job. It was great to have underground parking right below the hotel. We will stay here again without question."

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BookIt.com Verified Traveler Janet Burke from South Lyon, MI

"The hotel was great in many ways. It was a little pricey for the budget esp. when all the taxes get added. One complaint though was that every night we were awakened several times by what seemed like garbage collection or heavy equipment on the street below our window. Our sleep was not very restful due to this!"

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BookIt.com Verified Traveler Lisa from Casper, WY

"Staff were great for the most part but it was toooooo noisy!"

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BookIt.com Verified Traveler Kathy from Pittsburgh, PA

"Inside balcony overlooking pool, very quiet and peaceful even though crazy loud on the streets. Staff, location, food and facilities wonderful.!!! Staff gave great suggestion of places to eat and tours. Would recommend to everyone. Stayed at another hotel that was way costlier and love this one 10 times more!"

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BookIt.com Verified Traveler Barb from Ellicott City, MD

"Great place! Super friendly staff. The courtyard and pool were so nice and quiet for being right on Bourbon Street - as was our room. The place felt really clean and it was a great location - such a quick walk to Jackson Square/French Market/Cafe du Monde. Loved that you could hear live music in the hotel hotel lobby and the moment you walked out the front door! There are only two things that I would change. The first is that it would have been VERY nice to have a coffee maker in the room. The second was that we asked for a late checkout and even though New Orleans felt pretty quiet (mid-week, mid-March, post Mardis Gras) they said they couldn't accomodate us for a couple of extra hours???"

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BookIt.com Verified Traveler Johnether Smith from New Orleans, La

"My husband and I are always frequenting hotels in the French Quarters to have a good time without having to worry about drinking and driving, this mystery property will be placed at the top of our hotel list, we had an awesome time."

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BookIt.com Verified Traveler Shanell Grant from Arlington, Tx

"This hotel was great and located right in the heart of bourbon st. This is the only hotel we will stay at when we visit there!!!!!!great price also"

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BookIt.com Verified Traveler Lorraine Grippa from Tallahassee, Fl

"Chang the fur star rating to 5. This hotel is flawless in every way"

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"I thought I would be risky and try the Mystery Hotel. I was pleasantly surprised, this hotel was very nice and the staff were awesome. Everyone was very helpful. It was quiet and yet in the heart of everything, easy to walk anywhere we needed to go.
Would do the Mystery type booking again, it gave me way more than what I would have got otherwise.
"

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"This was a surprise 20th anniversary trip from my husband! We had the best time in New Orleans! This hotel is first class all the way, once inside you don't hear anything going on outside on Bourbon Street. But yet, so close to everything, in the heart of the city! The only thing to be aware of is parking @ $36/day! We didn't move our car once in the 5 days we were there!"

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"The location, the facility, the staff... everything could not have been better. We enjoyed our stay. The rooms are a bit small, like all of them in NOLA, but were clean and well appointed. We are going back to this hotel, for sure?"

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"This was our first time inNew Orleans and staying at your hotel made our experience that much more pleasurable.The staff did not know what todo for us.Your hospitality made us feel right at home?We will definitely recommend
your hotel to our friends and family.
Thank You,
Suzanne/ Myron Kaminsky"

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"Excellent location, great jazz club, staff was phenomenal, the rooms were sparkling clean, location was fabulous. I cannot say enough about this hotel. It rates a 10 in every aspect. Trolleys were close by. It may be Bourbon Street from the front but the minute you enter, the noise goes away. Beautiful French doors to the balcony or terrace. Free internet! I have already reccommended this hotel to several friends."

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"The hotel was great as well as the location..."

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"Terrific value for the money, given the BookIt deal. All comments on the quiet of the hotel (including the rooms) once you're inside are true, although I can't say that this would be the case for Bourbon-facing rooms. On my next NOLA trip, I'll probably stay somewhere away from the main action; the area is a little too busy/touristy for me. But it's extremely convenient to everything, and the property itself is lovely, comfortable and well-maintained."

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"this hotel was one of the best hotels we've stay at for a long time ,the staff,the cleanliness was inpecable,prefect locations"

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"great hotel, great location"

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"I've stayed at many places in New Orleans and usually pay more than I did for this stay. I went out on a limb not expecting much but hoping for a great deal. I had stayed at this hotel once before many years ago but haven't been able to afford the stay since. I was thrilled when I got the confirmation! This hotel is charming, elegant, comfy, and the staff is wonderful. I'm so happy with this stay and I won't hesitate to choose the mystery room next time!"

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"I totally enjoyed my stay at this hotel, and would highly recommend it . You really get that true New Orleans feel, from the elegant lobby , court yard, lounge, and of course the room and service. Don't forget the staff."

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"Nice stay, very average, the valet was extremely busy, there was only 2 hotel reps checking people in , etc.


"

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"Great location. Loved that once you walked into the lobby all the noise from Bourbon street was gone!"

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"The hotel was beautiful as expected. Clean, up to date room with a very comfortable bed. Only negative - they forgot to deliver the champaigne, we had to ask for on checkout. We never did get the coupon book. Other than that, we loved it!!"

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"Most enjoyable stay! All of the staff are OUTSTANDING!! We arrived early and room was not ready yet. Left our bags with the bellman, when our room was ready, we picked up the keys went to the room and all the bags were in the room! Highly recommend this oasis in the French Quarter. Only 'Mystery' here was why I'd never tried this before!"

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"Excellent price!"

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"I recently stayed here. My stay was excellent, from checking in to checking out. The view of the French Quarters was Fabulous. The rooms was very clean. The staff was professional and friendly.

The only area of my stay that I wasn't satisfied in was the hotel restaurant. My guest and I ordered food in the hotel restautant and was charged to my room instead of allowing me to pay directly. Before I knew it I paid the waiter and I was also charged to my room. I immediately handled the problem.

Make sure if you eat there, to check your billing before you check out, and also check the waiter to prevent this from happening to you."

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"Beautiful hotel, amazingly tranquil despite busy locale."

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"What a deal right here in french quarter! Great location great room housekeeping staff very attentive front desk and concierge and bell service great valet parking fast and easy definitely would stay here again!"

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