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New Orleans Marriott Metairie at Lakeway

New Orleans, LA, US (MSY)

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Based on 374 reviews
3-Diamond Upscale Hotel
Room & Rates

Standard Room

1 King Bed or 2 Full Beds
Entertainment - Free WiFi and wired Internet access, 27-inch flat-screen TV, MP3 dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Room, 1 King Bed

Room, 1 King Bed

1 King Bed
270-sq-foot (25-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 27-inch flat-screen TV, MP3 dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

1 King Bed and 1 Full Sofa Bed
375-sq-foot (35-sq-meter) room with city views

Layout - Bedroom, living room, and sitting area
Entertainment - Free WiFi and wired Internet access, 27-inch flat-screen TV, MP3 dock
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Sofa bed, phone, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Concierge Room, Club Room, 1 King Bed, Business Lounge Access

Concierge Room, Club Room, 1 King Bed, Business Lounge Access

1 King Bed
288-sq-foot (26-sq-meter) room with city views

Club Level - Continental breakfast
Entertainment - Free WiFi and wired Internet access, 27-inch flat-screen TV, MP3 dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Phone, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room

Standard Room

1 Twin Bed or 2 Twin Beds
288-sq-foot (27-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 27-inch flat-screen TV, MP3 dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking, wheelchair accessible
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Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

1 King Bed
288-sq-foot (27-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 27-inch flat-screen TV, MP3 dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Room, 1 King Bed, Lake View, Corner

1 King Bed
300-sq-foot (28-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 27-inch flat-screen TV, MP3 dock
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Concierge Room, Executive Suite, 1 Bedroom, Business Lounge Access

1 King Bed
375-sq-foot (35-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, 27-inch flat-screen TV, MP3 dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Room, 2 Double Beds, Lake View

2 Full Beds
Entertainment - Free WiFi and wired Internet access, 27-inch flat-screen TV, MP3 dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Room, 2 Double Beds, Lake View

2 Full Beds
Entertainment - Free WiFi and wired Internet access, 27-inch flat-screen TV, MP3 dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Club Room, 2 Double Beds, Business Lounge Access

2 Full Beds
Entertainment - Free WiFi and wired Internet access, 27-inch flat-screen TV, MP3 dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Club Room, 2 Double Beds, Business Lounge Access, Lake View

2 Full Beds
Entertainment - Free WiFi and wired Internet access, 27-inch flat-screen TV, MP3 dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Room, 2 Double Beds

2 Full Beds
Entertainment - Free WiFi and wired Internet access, 27-inch flat-screen TV, MP3 dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Room, Multiple Beds

2 Full Beds and 1 Full Sofa Bed
Entertainment - Free WiFi and wired Internet access, 27-inch flat-screen TV, MP3 dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
New Orleans Marriott Metairie at Lakeway
3838 N Causeway Blvd, Metairie, LA US 70002

Rooms
Make yourself at home in one of the 220 air-conditioned rooms featuring MP3 docking stations and flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Amenities
Don't miss out on the many recreational opportunities, including an indoor pool, an outdoor tennis court, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, gift shops/newsstands, and wedding services.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Metairie? This hotel has 7300 square feet (678 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 15 per person (approximately)
  • Self parking fee: USD 25 per day
  • Valet parking fee: USD 20 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Coffee Shop
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Gift Shop on Property
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Room Service
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 374 reviews
from Jasper, Georgia
Submitted on 01-15-2017
Stayed on points as I travel frequently. Sometimes with point stays I have been assigned some okay rooms but DONTRELL was awesome and we got a great room with an awesome view of lake and city! We hung out at the bar a bit and enjoyed it. One highlight was walking from the hotel to Steve's Marina Grill.. now, it is far but nice and flat. There are bike and jogging paths too. We walked 6 miles round trip which was a great way to start a day with all the yummy food in NOLA! Had a great stay and ... Read more
from San Antonio, Texas
Submitted on 01-08-2017
My experience: 1. I had booked through third party - expedia. Front desk wanted to me pay again even when I insisted I have already paid. How difficult is it to check. Finally, person went inside and came back confirming the booking. No eye contact whatsoever. Not the best start for my 10 day road trip vacation 2. No free parking. I traveled on the Christmas day. Entire parking was empty plus I am a Marriotts elite member - still no chance. Front desk work for the valet parking team! Go park in ... Read more
from Sarasota, Florida
Submitted on 12-24-2016
We arrived and the Valet took care of our car ($20 fee) which was fine, since Self-Parking would have been about the same cost. The Hotel is very nice, Modern, Elegant, and spread out. Front Desk Staff very friendly and helpful. Our Room was very nice also, spotless, inviting, bathroom clean and lots of fresh smelling towels, plus all the usual stuff (shampoo, conditioner, gel, hair dryer, and so on). Had Dinner at the Restaurant, which was very tasty. Next morning had Breakfast there, and the s... Read more
from Fort Myers Beach, Florida
Submitted on 12-23-2016
I travel probably 45 weeks out of any given year, In 2016, I have stayed 216 nights at any of the Marriott brands out there. Most properties are so welcoming,,, that said, New Orleans Marriott at Metairie is probably the Marriott that I love the best. This property is clean, beautiful and the rooms stylish. On my last trip to the New Orleans area - my flights were a mess due to weather and what was to be a 9 hour day turned into over 16 hours. During my check in - DONTRELL WILLIAMS at the f... Read more
from
Submitted on 12-15-2016
I have stayed at this hotel multiple times. The executive sweet has always been pleasant and a comfortable stay. The employees at the front desk could improve on their friendliness and customer service but overall a good place to stay.
from Atlanta, Georgia
Submitted on 11-30-2016
A Marriott hotel in Metaire next to Lake Ponchatrain. Away from the french quarter, but the hotel is just ok. Parking is expensive in the garage next to the hotel. Maid service was sloppy. Had to request service at 5:00 after being out of the room all day. Then upon return from dinner, the maid did not leave any towels. Food options for breakfast and snack was like a Fairfield buffet, but you had to pay for this breakfast. Charges top dollar, but is definitely not worth it. I would look at other... Read more
from Houston, Texas
Submitted on 11-30-2016
Gave me a big run around after cancelling my reservation with them. Booked the room for the 26th of November and canceled 2 days before our stay. After contacting them over several days and being transferred from manager to manger I eventually just called my bank and let them deal with Marriott. Will not be staying at another Marriott property again.
from Bonita Springs, Florida
Submitted on 11-27-2016
We stayed for three nights and were favorably impressed. The rooms were clean, comfortable and spacious. The breakfast buffet was very ordinary and could easily be skipped. We didn't get a chance to try the pool and spa. This hotel is in a business district without a lot of walkable choices for restaurants or shopping. The car valet service is mostly okay but can be a real challenge whenever there is a rush.
from Breaux Bridge, Louisiana
Submitted on 11-25-2016
I've saved at this hotel many times and it is so nice. It is so quiet, enjoyed the room. Beautiful sunset on the lake. The restaurant is awesome. The food was prepared very well and very good. Employees very pleasant and always asked if u needed something. Rooms were a. Ice size and very clean. I would recommended this hotel to everyone, especially if u had to be to the hospital, East Jefferson. It's 5 mi utes away and no traffic to get there, which was so awesome.
from Orlando, Florida
Submitted on 11-22-2016
Great service, beautiful rooms and linens always very clean. The concierge lounge could have a few more snacks or at least open till 10:00 am. Food is good coffee not so good. Price is always good and their is a great gumbo restaurant right up the road called chef tons gumbo worth going. It was a recommendation from the front staff. They are always aiming to please
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