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Hilton New Orleans Airport

New Orleans, LA, US (MSY)

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Based on 758 reviews
Adjacent to the Airport, there is nothing typical about this hotel except its location.
Room & Rates
2 Double Beds - Hilton New Orleans Airport - 1

2 Double Beds

Perfect for friends or family, this convenient guest room sleeps up to 4 guests and offers a free shuttle to and from MSY Airport. This 2 bed New Orleans Airport hotel room includes a 37-inch HDTV and a work desk with WiFi access (Standard WiFi is free for HHonors members.)
 
  • 2 Bottles of water
  • MP3 Clock
  • High Speed Internet 9.95/day
  • Serenity Bed w/ Lux Linens
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2 Double Beds Accessible w/ Bathtub - Hilton New Orleans Airport - 2

2 Double Beds Accessible w/ Bathtub

Mobility and hearing accessible standard room features an accessible tub and two double beds. The room also has a visual alarm, and notification devices for the doorbell or door knock and incoming telephone calls. WiFi available, as well as free shuttle to and from MSY Airport. Any corresponding photo may not reflect the specific accessible room type or room feature.
 
  • Visual Firealarm/Door/Phone Alert
  • High Speed Internet 9.95/day
  • Serenity Bed w/ Lux Linens
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2 Double Beds Accessible w/ Roll-In Shower - Hilton New Orleans Airport - 3

2 Double Beds Accessible w/ Roll-In Shower

WiFi available, as well as free shuttle to and from MSY Airport. Mobility and hearing accessible standard room features an accessible tub and two double beds. The room also has a visual alarm, and notification devices for the doorbell or door knock and incoming telephone calls. Any corresponding photo may not reflect the specific accessible room type or room feature.
 
  • Visual Firealarm/Door/Phone Alert
  • High Speed Internet 9.95/day
  • Serenity Bed w/ Lux Linens
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1 King Bed - Hilton New Orleans Airport - 4

1 King Bed

This relaxing guest room is ideal for a couple or an individual, sleeps up to 2 and offers a free shuttle service to and from MSY Airport. This New Orleans Airport hotel room includes a 37-inch HDTV and other exclusive amenities. Standard WiFi is free for HHonors Members.
 
  • 2 Bottles of water
  • MP3 Clock
  • High Speed Internet 9.95/day
  • Serenity Bed w/ Lux Linens
Hide room details
1 King Bed Accessible Room - Hilton New Orleans Airport - 5

1 King Bed Accessible Room

Mobility and hearing accessible standard room features a roll-in shower and one king-sized bed. The room also has a visual alarm, and notification devices for the doorbell or door knock and incoming telephone calls. Any corresponding photo may not reflect the specific accessible room type or room feature.
 
  • Visual Firealarm/Door/Phone Alert
  • High Speed Internet 9.95/day
  • Serenity Bed w/ Lux Linens
 
Hide room details
1 King Accessible w/ Bathtub - Hilton New Orleans Airport - 6

1 King Accessible w/ Bathtub

Free shuttle to and from MSY Airport. This mobility and hearing accessible standard room features an accessible tub and one king-sized bed. The room also has a visual alarm, and notification devices for the doorbell or door knock and incoming telephone calls. WiFi available. Any corresponding photo may not reflect the specific accessible room type or room feature.
 
  • Visual Firealarm/Door/Phone Alert
  • High Speed Internet 9.95/day
  • Serenity Bed w/ Lux Linens
Hide room details
1 King Accessible w/ Roll-in Shower - Hilton New Orleans Airport - 7

1 King Accessible w/ Roll-in Shower

Mobility and hearing accessible standard room features a roll-in shower and one king-sized bed. The room also has a visual alarm, and notification devices for the doorbell or door knock and incoming telephone calls. Any corresponding photo may not reflect the specific accessible room type or room feature.
 
  • Visual Firealarm/Door/Phone Alert
  • High Speed Internet 9.95/day
  • Serenity Bed w/ Lux Linens
Hide room details
Parlor With Wall Bed - Hilton New Orleans Airport - 8

Parlor With Wall Bed

This relaxing parlor is ideal for business travelers, sleeps up to 2 and offers a free shuttle service to and from MSY Airport. This New Orleans Airport hotel room includes a 37-inch HDTV and other exclusive amenities. Standard WiFi is free for HHonors Members.
 
  • 2 Bottles of water
  • MP3 Clock
  • High Speed Internet 9.95/day
  • Serenity Bed w/ Lux Linens
Hide room details
1 Bedroom Suite With Parlor - Hilton New Orleans Airport - 9

1 Bedroom Suite With Parlor

Perfect for friends or family, this convenient guest room sleeps up to 4 guests and offers a free shuttle to and from MSY Airport. This 2 bed New Orleans Airport hotel room includes a 37-inch HDTV and a work desk with WiFi access (Standard WiFi is free for HHonors members.)
 
  • 2 Bottles of water
  • MP3 Clock
  • High Speed Internet 9.95/day
  • Serenity Bed w/ Lux Linens
Hide room details
2 Bedroom Suite With Parlor - Hilton New Orleans Airport - 10

2 Bedroom Suite With Parlor

Parlor. Perfect for friends or family, this convenient guest room sleeps up to 4 guests and offers a free shuttle to and from MSY Airport. This 2 bed New Orleans Airport hotel room includes a 37-inch HDTV and a work desk with WiFi access (Standard WiFi is free for HHonors members.)
 
  • 2 Bottles of water
  • MP3 Clock
  • High Speed Internet 9.95/day
  • Serenity Bed w/ Lux Linens
Hide room details
One King Bed Business Class - Hilton New Orleans Airport - 11

One King Bed Business Class

Business class guest room is ideal for a couple or an individual, sleeps up to 2 and offers a free shuttle service to and from MSY Airport. This New Orleans Airport hotel room includes a 37-inch HDTV and other exclusive amenities. Standard WiFi is free for HHonors Members.
 
  • 2 Bottles of water
  • MP3 Clock
  • High Speed Internet 9.95/day
  • Serenity Bed w/ Lux Linens
Hide room details
2 Double Beds Business Class - Hilton New Orleans Airport - 12

2 Double Beds Business Class

Business class. Perfect for friends or family, this convenient guest room sleeps up to 4 guests and offers a free shuttle to and from MSY Airport. This 2 bed New Orleans Airport hotel room includes a 37-inch HDTV and a work desk with WiFi access (Standard WiFi is free for HHonors members.)
 
  • 2 Bottles of water
  • MP3 Clock
  • High Speed Internet 9.95/day
  • Serenity Bed w/ Lux Linens
Hide room details
Hilton New Orleans Airport
901 Airline Highway, Kenner, LA US 70062

The Hilton New Orleans Airport in Kenner is located approximately 12 miles from downtown New Orleans, less than one mile from New Orleans International Airport, and 19 miles from Lakefront Airport. Local attractions include the French Quarter, approximately 13 miles away, and golfing, located nine miles from the property.

Hotel amenities include a 24-hour business center, free airport shuttles, free parking, ATM, elevators, gift shop, laundry services, local area transportation, multilingual staff, room service, safe deposit boxes, copy services, outdoor swimming pool, hot tub, sauna, and a kid's splash pad. Dining options include two on-site restaurants, and a coffee bar.

Guest rooms feature cable TVs, movies on-demand, two telephones, dataports, minibars, coffeemakers, hairdryers, air conditioning, alarm clocks, video games, work desks, bath amenities, irons and ironing boards, weekday newspapers, voicemail, and electronic door locks.

Note: due to the impact of Hurricane Katrina, this hotel is undergoing cosmetic renovations, and dining services are limited to Caf? LaSalle for breakfast, lunch and dinner buffets and The Second Line Sports Edition for evening snacks, entrees and libations from 5:00 pm - 10:00 pm daily. Riverblends is proudly serving Starbucks Coffee daily from 8:00 am - 9:00 pm.

  • Bowling - 3 miles 
  • Casino - 3.5 miles 
  • Driving range - 9 miles 
  • Fitness center - onsite. cardio equip- weights- whirlpool avail. open 24 hours. 
  • Gaming - 3.5 miles 
  • Golf - 9 miles 
  • Jogging track - nearby 5 miles 
  • Outdoor pool - onsite 
  • Sightseeing tours - nearby 15 miles 
  • Tennis court - onsite. 1 illuminated asphalt court.

* walking track - nearby 5 miles.

AMENITIES:
  • Air-Conditioning
  • Business Center (+)
  • Casino (nearby) (+)
  • Coffee Shop
  • Coin Operated Laundry (+)
  • Concierge Desk
  • Conference Rooms (+)
  • Connecting Rooms
  • Currency Exchange
  • Data Port
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Fitness Facility (nearby)
  • Game Room (+)
  • Hair Dryer
  • Handicap Rooms
  • Lounge/Bar
  • Non-Smoking Rooms
  • Outdoor Pool
  • Pet-Friendly
  • Refrigerator
  • Restaurant
  • Room Service (+)
  • Tennis Courts (nearby)
  • Wheelchair Access
  • Wheelchair Access Elevator
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 758 reviews
from Houston, Texas
Submitted on 23-05-2016
Really close to the airport. The air conditioning in the room did not work properly and the breakfast buffet was $23 extra. Also, internet is not included and you must pay extra. Stay at another hotel.
from Elk Grove, California
Submitted on 25-05-2016
Food was a bit pricey and did not have a big selection. House wine was okay but $6. Non working alarm clock. Good location. 24 hour shuttle to the airport. Fortunately there is a Starbucks for early morning coffee.
from Orlando, United States
Submitted on 25-05-2016
The Hilton - New Orleans Airport location was clean, friendly and convenient to the airport. We will definitely stay there again on our next trip to Louisiana. The staff were all very professional and caring.
from Waldorf
Submitted on 25-05-2016
Parking arrangements not good at all, electronic key check in would not get you in gate, had to park walk in and get security to open gate, then had to check in at desk. Housekeeping open up door at 11:10am with my "DO NOT DISTURB" sign on the door and asked me what time would I be checking out, I was in the bathroom when she just walked in. Just terrible service.
from Houston, United States
Submitted on 25-05-2016
Quiet hotel convenient to MSY. Decent food and friendly staff. Rooms acceptably clean for New Orleans. The problem: To keep MSY flyers from using the Hilton's parking lot as free parking, the hotel has installed gates with ticket spitters. For guests and staff these machines are a frustrating nuisance. They rarely if ever work and constantly slow down the exit process. Not really any alternative parking, so management needs to get the kinks worked out or get new parking lot ticket machines... Read more
from Sedro Woolley, Washington
Submitted on 02-06-2016
This Hilton is a great place to stay and is not like most hotels near an airport. It was very quiet and was easy to get to and from the airport. The only problem is restaurants nearby, there is one in the hotel but at times it is nice to get out and get some great local food. I was able to drop my rental car off and walk to the hotel which was great because you don't have to pay if you do not have a high status with HHonors.
from Houston, Texas
Submitted on 02-06-2016
I just love it when a hotel stay goes perfect. These guys have it down. From the man in the parking lot that directed me how to drop my things off and then get into the parking lot, to the receptionist who did everything 100% perfect with a genuine smile, to the sparkling clean room, and the fantastic folks (thank you Quanisha) in the restaurant for breakfast I don't think I could have found an easier place to stay. So you pull in and there's a guy in a golf cart to help navigate you to the dr... Read more
from New York City, New York
Submitted on 03-06-2016
Great for a late night arrival near the airport. Efficient free shuttle from the airport to the hotel. Very friendly and efficient service. Good value for the rate I paid. Comfortable bed and good amenities
from Saint Louis, Missouri
Submitted on 03-06-2016
The staff was very professional and our rooms super clean. Beds were very comfi! The breakfast buffet was pretty basic and classic but good none the less. The Staff was knowledgeable on good eats around the city
from Delft, The Netherlands
Submitted on 04-06-2016
Friendly staff, but a tired property which isn't up to the Hilton brand standard or even that of the Hilton Garden Inn chain, which is similar but fresher. Paid internet (with intermittently accessible free internet in public areas), limited amenities (no bottled water readily available in a location with environmental issues, lack of variety in dining options) and inadequate and largely inaccessible electrical outlets. Room was clean but maintenance suspect (missing letter in sign for ice machi... Read more
from San Diego, California
Submitted on 08-06-2016
Hotel is excellent value for rate especially if you are a Hilton Honors member. Room service menu sucks. It needs to be updated for which they claim they are working on. Employees are very helpful and kind.
from New York City, United States
Submitted on 09-06-2016
I was not checked in properly and someone else tried to enter my room because it was technically his room, not mine. He was angry and this could have been bad if I had not locked the latch on the door. He was only able to open the door one inch. The hotel staff rectified the situation rather quickly. Overall the hotel was very nice and hotel staff were great. They allowed me a later check out time due to my later flight. The pool area was very nice. The room was very nice and clean. The grounds... Read more
from Belle Rose, Louisiana
Submitted on 10-06-2016
I got this room before a very early morning flight because of the close proximity to the airport. I was pleasantly surprised with the hotel. The parking was a little confusing but I understand that it was to protect my car. Had to check in to get a room key to enter the parking lot.
from Broussard, Louisiana, United States
Submitted on 13-06-2016
This hotel is directly across the street from the airport. It's clean and appears to have been renovated recently. Long-term parking is available for only $10 a day and shuttle service is only 5 minutes from the airport. It's a great place to stay - especially if you have an early flight.
from Oklahoma City, Oklahoma
Submitted on 15-06-2016
Comfortable rooms. Great restaurant in the hotel and wonderful staff. I love this hilton and I would definitely come back every time when I go to visit new orleans. I love the southern hospitality of the staff
from Biloxi, Mississippi
Submitted on 29-06-2016
This Hilton was a pleasant experience. Being across from the airport gave pause prior to arrival. There was absolutely no reason for concern. Access was easy. NO noise problem. Stayed on floor 6 and could not have been happier. Housekeeping did an outstanding job, the front desk treated us like old friends and the refreshments provided for the class I attended were fresh, varied, and plenty. A very great stay! Highly recommend this Hilton.
from Miami Beach, Florida
Submitted on 29-06-2016
I have yet to find a room in this hotel with a firm bed, but I do prefer this Hilton if I'm. Staying by the airport for one of those dreadfully early flights. My one and only complaint about this property is I think it was once a smoking hotel. I generally never sleep with the AC on and take a few extra puffs of albuterol. The rooms are generally quiet which is my preference. Average business hotel, nothing special. Many airline staff also stay here. The shuttle is fantastic 24/7 and on time. ... Read more
from Mobile, Alabama
Submitted on 30-06-2016
The hotel was nice and conviently located next to the airport. However our room was incredibly warm. This made it very difficult to sleep. The shuttle service to the airport was very convient. We had a six a.m. Flight and they were there and had us to the airport in a timely manner.
from Santa Rosa, California
Submitted on 01-07-2016
Super nice rooms,they're nice and clean and there's a nice pool area. And down in The restaurant the foods good and the staff is SUPER nice. Shout out to Kathy and Kyle for being so awesome on our final day in New Orleans. Definitely am going to come back.
from Kamas, Utah
Submitted on 02-07-2016
New parking system is awful, frustrating and poorly planned. No thought was put into system. You also have to pay $10 for the privilege of this ridiculous parking lot. Staff cannot help you as upper management set up parking system. No back door into hotel, so if you park in the back lot ou have to walk all the way around.
from Atlanta, Georgia
Submitted on 02-07-2016
The front desk staff seemed tired. The catering staff must have stole their energy because they were Great! They went the extra mile and serve delicious meals. So if you have an even I recommend them. The other staff - not so much.
from Irving
Submitted on 03-07-2016
The room was surprisingly quiet given the proximity to the airport. However, on the night before departure, the AC noise was too loud as if the AC unit was just underneath my pillow. The catering staff was terrible and there was very little selection for breakfast. You literally have to wait for long even when you ask for basic things such as creamer or teaspoon... The sink was slightly rusty, very unappealing... The worse Hilton experience I ever had.
from Mumbai (Bombay), India
Submitted on 06-07-2016
Visiting New Orleans on business, very convenient place to be in. Our checkin was very efficient. We stayed there for a night to get a morning connection. The room was well appointed and functionally good. The noise level was good considering it being a airport hotel. The restaurant and reception staff was courteous and efficient. The shuttle service is at call, is an added advantage.
from
Submitted on 07-07-2016
If you are traveling from MSY this is the airport to use !! They have a long term parking lot right there. I was able to park in long term and have the shuttle bring me across for my flight. He dropped me right at the curbside check for my airline. So much better than parking and dragging my luggage. Hotel is super clean and staff was very nice !
from Atlanta
Submitted on 07-07-2016
Stayed there to be away from the busyness of the city and traffic. Also the rates were better than close in to New Orleans. Room was good, however the hotel was full and probably needed additional staff, because garbage bins at entrance to lobby were overflowing.
from Niantic, Connecticut
Submitted on 09-07-2016
stayed because of close proximity to airport. Offered shuttle service at 3 am. Great bartender. Tub did not drain at all. Still waiting for phone call from manager. Felt it was overpriced for the area.
from Fort Myers, Florida
Submitted on 10-07-2016
This is a consistently good hotel and an incredible deal with the Hilton HHonors points and cash deal. Seriously, the hotel and our room was cold, and for me that's a great thing because it's just plain hot and humid here in the summer. The water is as hot as you can take it and the towels ultra dry.... May seem odd but it's important. Our room was clean, bed comfy, and the staff were helpful and accommodating to all of our requests. The pool may surprise you, it's a little oasis with nice ... Read more
from Texas
Submitted on 11-07-2016
My wife and I arrived on a Friday night. We had an 8:30 flight the next morning. So we ate at the hotel bar/restaurant. The food was very good. We headed to bed early to get a good nights sleep before our vacation in Mexico! Well, that was not going to happen. The darn bed was so hard, that I just could not get comfortable. I can usually sleep on anything. My wife had a tough time sleeping also. I tossed and turned until 4:00 AM, and gave up. I got up and got dressed. Other than that, we did no... Read more
from La Quinta, California, United States
Submitted on 13-07-2016
Being this hotel is half a mile from the airport runways, I was leery that this hotel would be quiet. I chose a room on the top floor and was pleasantly surprised; no airport noise. I slept well in a clean room. Staff was friendly and efficient. The buffet breakfast had selection and was fresh, not canned. The hotel is near I-10, making it convenient to travel to clients. The French Quarter is close by for those who love to party and entertain. I heartily recommend this Hilton property.
from Atlanta, Georgia
Submitted on 13-07-2016
I've stayed at this traditonal somewhat modern Hilton on several occasions it's very quite considering the airport is right across the street... Heads up if you have a vehical they now charge for parking but a shuttle to and from the airport is available room service is good but was somewhat limited they were out a few items (busy weekend) other than those minor bumps The staff was great major props to the front desk clerk Ms. Glenda she was willing to go above and beyond which was extremely hel... Read more
from
Submitted on 13-07-2016
Not the welcome any customer deserves when they walk into their room. I showed the front desk the picture and asked them if they could have it cleaned while I dined at the hotel. They didn't even offer me a drink for my trouble! There was also a room keys on the desk with the room number and last name of the person who had the room prior or who also has the same room as I. Guess I'll see if someone comes in tonight...
from Highland, Michigan
Submitted on 14-07-2016
I would highly recommend this hotel. The staff is amazing!! They were so helpful. Once they saw I had two young children with me she gave us a room that was a little bigger so the kids had somewhere to play.
from Fort Worth, Texas
Submitted on 15-07-2016
Hotel is situated across the street from the airport which is a huge convenience for early morning flights. Check-in was very pleasant. The gentleman checking me in was very friendly and explained the features of the hotel. Room was very dated and worn, needs a refresh soon. Tried to dial to guest services and room service at least 6 times before having to dial "0" twice in order to get some food ordered. It is a pet peeve when you have to work hard to give an establishment your money. Bas... Read more
from turlock, ca
Submitted on 17-07-2016
Stayed here overnight before an early morning flight home. Very convenient to airport (across the street) with friendly staff and very reasonable rates. Did not try the restaurants. Room was very comfortable and did not notice any noise from the airport.
from Mandeville, LA
Submitted on 17-07-2016
We booked 2 rooms about 2 weeks in advance of a very early flight out of NOLA. Just wanted to save ourselves about an hour of commute time in the wee hours. We called on our way to let them know we would be checking in late. NO RESERVATION. They booked us on the wrong night, which made no sense because they booked our parking arrangements (6 nights) properly. Anyway, after 20 minutes on the phone it was fixed. The staff who greeted us curbside and the front desk were pleasant. The rooms a... Read more
from New Orleans, Louisiana, United States
Submitted on 21-07-2016
Hotel rooms smell musty. Owner has made investment in lobby and parking (installed gates so you get to pay now)....but hotel bathrooms still have dirty stained cracked tile and old carpet. Does not represent Hilton standards in my opinion. People are nice and that is the big plus.
from
Submitted on 22-07-2016
My wife and I stayed one night here to catch an early morning flight out of New Orleans. No complaints on the room or service. The room was clean, updated and the bathroom was large and clean. The bed was comfortable... Pillows were a little flat/soft. The shuttle is on demand to the airport, and was a quick and easy way to get our trip started.
from West Monroe, Louisiana
Submitted on 24-07-2016
The room was at a great price and was in a good location for a family trip. We appreciated the secure parking at a much lower rate than staying in down town New Orleans. We were only about 12 minutes from the square, which was a reasonable distance. The distance allowed us to eat at a few great restaurants we would have missed out on staying on the square.
from Rochester
Submitted on 26-07-2016
This event was very well handled by the hotel staff and facilities in every respect. The event organizer reported that the hotel staff was excellent to work with, and helped him in his planning process.
from Strathmore,nAB, Canada
Submitted on 27-07-2016
I went along with family to this convention, because my husband passed away, recently.We were very well treated.. My only complaint (?), was coffee venues very expensive... Many, like myself, walked out to find a cheaper spot to eat
from Hamburg, Germany
Submitted on 27-07-2016
A Hilton Gold Card won't get you far here, no upgrade, no expedited registration, not even a smile. No one around to help with luggage at the curb or up to the room. I am 71 years old and it would have been apprecciated. Personell was quite impolite. Rooms and entranceways were a far shot from well-maintained. No need to go here unless proximity to the airport is an abolute must.
from Tampa, Florida
Submitted on 27-07-2016
I used the mobile check in and pre-selected my room. When I arrived to have the key activated my pre-selected room was not available. Instead of a 6th floor view overlooking the airport, I was given a 5th floor view of the banquet hall roof. The rooms are in much need of a make over and upgrade. Overpriced restaurant, thankfully there is IHOP just across the parking lot.
from Hartford, United States
Submitted on 27-07-2016
When we checked in, there was urine in the toilet and the toilet was stopped-up. The bath mat and towel looked dirty, the shower curtain was moldy. The second night, we had no hot water. In the room we were using for displays, three of the overhead lights were out. We had to bring it to their attention, even though two of the fixtures were missing bulbs. They replaced the two bulbs and said the third fixture needed a ballast. I called Hilton and filed a complaint.
from Crestview, Florida
Submitted on 28-07-2016
Great staff, love the sports bar, right across the New Orleans Airport. Only had issue with the gated parking (charged $10 daily), trying to exit the parking lot. The room card was not working, so had to push the call button for the staff to raise the gate. But they were very helpful.
from Los Angeles, California
Submitted on 31-07-2016
Spent four nights here for convention. Check-in was relatively painless. King room on 5th floor. Elevators always prompt. Room was clean and bedding was super. Some rooms have fridge/microwave, but not all so be sure and ask/call ahead to reserve one. Only issue we had was the hotel key never worked to let us out of the parking lot so we had to push the button at the exit gate each time. Nice convention location. Banquet food was tasty. Only issue now is having the unusual problem of getting... Read more
from Louisville, Kentucky
Submitted on 01-08-2016
Surprised that this particular Hilton hotel did not have a complimentary or continental breakfast for their guest or a refrigerator in the rooms for people on an extended stay to keep their items cold or any medications that need to stay cool.
from Fort Worth, United States
Submitted on 02-08-2016
The check in clerk and check out clerks were extremely nice amazing. I Honestly don't believe that this particular Hotel represents Highly of what Hiltons World Class Pristine Level of standards are and known for. but a good hotel. for now on when i come to New Orleans I will be staying at the Hilton New Orleans Riverside.
from Kronberg im Taunus, Germany
Submitted on 03-08-2016
I booked this Hotel some months in advance as I stayed 3 nights for a convention. When doing the original booking I booked as well an upgrade of U$ 14,-- a night. Inbetween I became HHonors Gold member. Check in & check out experience was not that great. Staff was kind of friendly but not that overwhelming. At check in I got the information that the bought upgrade was for a fridge and microwave only, nothing else. The view of the room was also not that great, right into a tree at the entrence. ... Read more
from Madison, mi
Submitted on 03-08-2016
The hotel is convenient to the hotel, with clean rooms and a decent sports bar for dinner and a good breakfast. Offers parking for a reasonable rate for long term airport parking. Rooms are getting a bit dated but you cannot beat the convenience to the airport.
from Vellinge, Sweden
Submitted on 04-08-2016
Stay for a Convention and have found out that it is very far from Downtown. 25 minutes by car, appr. 35-45 dollars for taxi.But very Close to the Airport. Rooms are ok, no fridge to cool drinks, no mini bar, just a coffe machine. Training room is good. Pool area is super, with Clean and fresh water. However, i am all alone as there are no other guests around the pool (they are missing this). I would be really nice with a bar out at the pool, it would most certain create value for the guests. Bre... Read more
from Las Vegas, Nevada
Submitted on 04-08-2016
After working in our office all day we flew to New Orleans on the last flight from Las Vegas. I called to verify there was a shuttle to pick us up at the airport and there was and the driver was very help and got us in the bus with all of our luggage. We were very exhausted and looked forward to being able to get some rest because it was 2am in New Orleans. We had stayed at this Hotel recently with some friends who are Hilton Honors Diamond members and enjoyed it, however this was not the case ... Read more
from New York
Submitted on 07-08-2016
Kendall was wonderful at check-in, made us able to grab breakfast, provided a convenient room, explained where to get off uber in the city, gave late check-out - overall he is just awesome. Hotel provides shuttle to and from the airport and is right across from the airport. If I have to stay overnight, it's definitely a good experience. Angie at breakfast was so welcoming, she didn't get annoyed that we came last minute and started asking for things. She was there was smiling and welcomed any q... Read more
from
Submitted on 07-08-2016
I was satisfied with the service. It would have been nicer if the hotel staff first provided me with internet access cord before I asked Phone was not always working wake-up call was missed However, other service was super, and recommend to others to visit the hotel.
from Stockholm, Sweden
Submitted on 15-08-2016
Very average airport one-night stay hotel. Efficient check-in and check-out. Nice staff. Clean rooms. Average bed quality. Bathroom with very basic equipment and amenities. Windows somewhat soundproofed. You hear the airplanes take off, but not too much. Paid internet. Only free internet in the lobby area.
from La Place, United States
Submitted on 15-08-2016
I have stayed at Airport Hilton on several occasions and always have been pleased with service, price and accommodations. The shuttle is perfect formerly morning flights. The bar staff exceptional and food excellent!
from Perth, Australia
Submitted on 25-08-2016
I had an early start at NO airport and spent one night here. From the pick up to check in, the staff were friendly and helpful. My room was clean and tidy upon arrival as was the surrounding areas. The swimming pool was also nice, especially as I had it to myself. I didn't get to the bar or use any other facilities. Importantly my bed was comfortable and overall the location was quiet as well. I would thoroughly recommend this hotel to anyone and would definitely return should I need to.
from
Submitted on 26-08-2016
Would not recommend this to anyone. Once arriving to the hotel, Jeremy was wonderful. Very attentive with a big smile. UNTIL he failed to inform us that we didn't have to pay for parking and instead swipe our card at the digital reader. I later spoke with another front desk agent that informed me that she couldn't do anything for me and I would have to wait until Tuesday for the finance department to attend to the reversal of the $10 parking that was collected once leaving. Since I'm very famili... Read more
from Elgin, United Kingdom
Submitted on 02-09-2016
This hotel is directly opposite the airport and supported by a free shuttle (it is often quicker to walk but it's not recommended). This review is based on the fact that this is a travelers hotel, not a resort. In this context the hotel is a perfect stopover. Food, rooms, gym, pool and bar are all you'll need and the staff are terrific. This was my preferred hotel was flying in and out of NOLA.
from
Submitted on 03-09-2016
This hotel was a great value. The price was reasonable, the accommodations were very nice, and the location couldn't be beat. Being so close to the airport made my early morning flight a little more tolerable. Will definitely stay here agin if in the NOLA area.
from Denver, United States
Submitted on 07-09-2016
The hotel and the facilities were awesome. The only draw back was the secondary market for airport parking. When travelers needed to park their cars and catch a plane, it made it difficult for those staying at the hotel to find a place to park. Limiting the availability of the airport parking space would be an excellent solution to that problem.
from Stillwater Ok, United States
Submitted on 08-09-2016
Hilton Airport New Orleans is a very nice place, Clean, the Hotel staff is Friendly and helpful. But the food in the restaurant was awful, I would not recommend anyone to eat there. The restaurant staff was slow to take your order and it took 40 minutes to get my food, the food quality was very poor and the taste was awful. It also took forever to pay out at the restaurant as well.
from Castries, St. Lucia
Submitted on 12-09-2016
This hotel is my favorite airport hotel. The staff are always genuinely friendly and very helpful. Rooms are always clean. Breakfast buffet is excellent. I have never had a bad experience at this hotel. I will stay again and again.
from Baton Rouge, La
Submitted on 20-09-2016
I only stay here when we have a early flight. The Hotel is right across the street from the Airport. It is a nice Hotel but the service really brings it down. There front desk is usually slow and the parking situation is not handled very well IMO. The rooms are nice but kinda dated. They have a restaurant/sports bar that has decent food but there again the service is kinda slow. I would not stay here other than when Im flying just because of the Location.
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