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DoubleTree Hotel New Orleans Airport

New Orleans, LA, US (MSY)

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Based on 694 reviews
After business or before a night in the Big Easy, relax with friends or associates in the Doubletree Hotel New Orleans Airport.
Room & Rates
2 Double Beds - DoubleTree Hotel New Orleans Airport - 1

2 Double Beds

  • 2 double beds
  • complimentary Wi-Fi and remote printing
  • flat screen TV
  • coffee/tea maker
  • weekday newspaper
  • desk w/ ergonomic chair
  • clock radio w/ MP3 connection
  • hair dryer and iron/ironing board
  • non-smoking
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2 Double Beds with Fridge/Microwave - DoubleTree Hotel New Orleans Airport - 2

2 Double Beds with Fridge/Microwave

  • 2 double beds
  • complimentary Wi-Fi and remote printing
  • flat screen TV
  • coffee/tea maker, mini-fridge and microwave
  • weekday newspaper
  • desk w/ ergonomic chair
  • clock radio w/ MP3 connection
  • hair dryer and iron/ironing board
  • non-smoking
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1 King Bed - DoubleTree Hotel New Orleans Airport - 3

1 King Bed

  • 1 king bed
  • complimentary Wi-Fi and remote printing
  • flat screen TV
  • coffee/tea maker
  • weekday newspaper
  • desk w/ ergonomic chair
  • clock radio w/ MP3 connection
  • hair dryer and iron/ironing board
  • non-smoking
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1 King 2 Room Suite - DoubleTree Hotel New Orleans Airport - 4

1 King 2 Room Suite

  • 1 king bed
  • living room w/ sofa bed
  • complimentary Wi-Fi and remote printing
  • flat screen TV
  • coffee/tea maker, wet bar, microwave and mini-fridge
  • weekday newspaper
  • desk w/ ergonomic chair
  • clock radio w/ MP3 connection
  • hair dryer and iron/ironing board
  • non-smoking
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1 King Bed Junior Suite - DoubleTree Hotel New Orleans Airport - 5

1 King Bed Junior Suite

  • 1 king bed
  • sitting area w/ sofa bed
  • complimentary Wi-Fi and remote printing
  • flat screen TV
  • coffee/tea maker, wet bar, microwave and mini-fridge
  • weekday newspaper
  • desk w/ ergonomic chair
  • clock radio w/ MP3 connection
  • hair dryer and iron/ironing board
  • non-smoking
Hide room details
1 King Accessible Tub - DoubleTree Hotel New Orleans Airport - 6

1 King Accessible Tub

  • 1 king bed
  • complimentary Wi-Fi and remote printing
  • flat screen TV
  • coffee/tea maker, microwave and mini-fridge
  • weekday newspaper
  • desk w/ ergonomic chair
  • clock radio w/ MP3 connection
  • hair dryer and iron/ironing board
  • non-smoking
Hide room details
1 King Accessible Roll-In Shower - DoubleTree Hotel New Orleans Airport - 7

1 King Accessible Roll-In Shower

  • 1 king bed
  • complimentary Wi-Fi and remote printing
  • flat screen TV
  • coffee/tea maker, mini-fridge and microwave
  • weekday newspaper
  • desk w/ ergonomic chair
  • clock radio w/ MP3 connection
  • hair dryer and iron/ironing board
  • non-smoking
Hide room details
1 King w/ Sofa Bed/Fridge/Microwave - DoubleTree Hotel New Orleans Airport - 8

1 King w/ Sofa Bed/Fridge/Microwave

  • 1 king bed
  • sitting area w/ sofa bed
  • complimentary Wi-Fi and remote printing
  • flat screen TV
  • coffee/tea maker, microwave and mini-fridge
  • weekday newspaper
  • desk w/ ergonomic chair
  • clock radio w/ MP3 connection
  • hair dryer and iron/ironing board
  • non-smoking
Hide room details
DoubleTree Hotel New Orleans Airport
2150 Veterans Memorial Boulevard , Kenner, LA US 70062

Location

The Doubletree Hotel New Orleans Airport, conveniently located in suburban New Orleans just off I-10 in Kenner, LA adjacent to Louis Armstrong Airport and minutes from downtown New Orleans. A complimentary airport shuttle is provided for transportation to and from New Orleans International Airport (MSY) as well.

Why Stay Here

This nice, comfortable, full-service hotel can cater to the needs of the business traveler on the go while also providing a comfortable haven for leisure travelers coming to enjoy the sights, sounds, and tastes of New Orleans.

Accommodation Details

Tastefully-appointed and spacious, the guest rooms, suites and executive accommodations at the Doubletree New Orleans Airport offer a long list of amenities and conveniences to please business and leisure guests alike. Guest rooms feature Doubletree Sleep Experience beds, ergonomic chairs and work desk, micro fridge units and microwaves. Complimentary high-speed internet access is included in the room rate.

Meetings & Conventions

This modern hotel has 12,000 square feet of flexible meeting spaces and banquet facilities to accommodate up to 450 people. Offering state-of-the-art audio-visual and connectivity solutions and a professional banquet/meeting staff, the Doubletree New Orleans Airport has everything you need to ensure a well-executed business meeting, seminar, training-session, ball, banquet, or other social or business event.

Nearby


For the leisure traveler, The Doubletree New Orleans Airport Hotel is conveniently located within minutes to famous New Orleans attractions like the French Quarter, Bourbon Street, the Superdome, The Garden District, Historic Rivertown, National World War II Museum, Ponchatrain Center, Harrah\\\\\\\\\\\\\\\'s Casino, Lafreniere Park and Zephyr Stadium. Nearby city parks, Plantation and Swamp tours and many restaurants and retail shops are within minutes access as well.


Based on 694 reviews
from Seattle, Washington
Submitted on 21-05-2016
Not to much to say about this hotel. This was not a planned stay but we spent a night here because of weather related delays in Houston. The room we were given was well equipped with a microwave and a small refrigerator. The bed was comfortable. What stood out, was the front desk willingly providing us with necessary toiletries because we were separated from our luggage. We had to wait about 20' at the airport for the van which runs about every half-hour. It is advised to call upon arrival... Read more
from
Submitted on 22-05-2016
Airport location, with a very friendly staff and a warm cookie at check in. Sheldon White is the best driver, will bring you to any nearby restaurant, super dinning suggestions- just ask! Recommend Harbour Seafood for a family style local dinning experience.
from Opelousas, Louisiana
Submitted on 22-05-2016
Traveling on business and all the hotels in New Orleans were either way over priced, or no vacancy. I have always seen this property, but never stayed. I am so glad that I stayed here and will make this property a favorite when in new orleans again.
from Franklin, Louisiana
Submitted on 23-05-2016
I recently booked parking here on airportparking.com . I found this to be inexpensive, secure, and very convenient. They offer a free airport shuttle, round the clock. The staff is very welcoming and helpful. Highly recommend.
from Bossier City, United States
Submitted on 25-05-2016
The rooms were dated and the beds were small. I wasn't informed that I had to tell front desk staff to turn off long distance I thought they would know that given the fact it was a lot of kids and teenagers in town for a basketball and softball tournament. They changed our group rate but then allowed the long distance to stay active in the rooms. Surprise no savings here.
from Killeen, United States
Submitted on 04-06-2016
Only thing I didn't like is it doesn't offer breakfast as part of the stay. The prices to eat breakfast, lunch and dinner is very expensive. Double tree is the only Hilton Honors that charges you to eat.
from
Submitted on 05-06-2016
This is by no means a resort but gets the job done when you're in town for events or quick trips. Hotel is starting to show its age but rooms were good. Nothing spectacular but clean and had the essentials. Walls are a bit then so be warned if you're a light sleeper. Note that you do have to pay for parking but it's nice to know your car is within a gated area. Keep in mind also that this is an airport hotel so during the day you will hear planes almost every 10 mins.
from Santa Barbara CA
Submitted on 05-06-2016
We stay with Hilton Points and this has a "low" point price. It is handy to the airport and to Hwy 10. Neighborhood has lots of choices for restaurants in a wide range of prices. Great restaurant is Harbor Seafood close by. However! The hotel lacks some good maintenance. They have a lot on premises with gates that are iffy! If you leave and return, you need to go desk for a validation each time. Back gate leading into hotel is unsecured and does not latch. Lots of minor things could use... Read more
from Memphis, Tennessee
Submitted on 06-06-2016
Jessica and Kindra were the highlight of my stay! These two customer service agents provided excellent and professional service, the kind of service that I have come to recognize as the epitome of the Double Tree by Hilton brand! They accommodated every single request with kindness and a smile. Thank you ladies for making my stay pleasant and worry free.
from
Submitted on 06-06-2016
The rooms are small but the beds are super comfy. Checked in after hours of travel to be greeted by great customer service reps, Kindra and Jessica. They were super helpful and accommodating. The on-site restaurant is also a convenient perk. Would highly recommend this hotel for the business traveler.
from Atlanta, United States
Submitted on 14-06-2016
From the moment we arrived, it was a lovely experience. The lobby is pretty, we were given warm cookies that were amazing. Our room was very clean, pretty, modern and comfortable. I will definitely be back.
from Sacramento
Submitted on 15-06-2016
These rooms were in need of lots out new product. Nothing worked and there were holes all around the room. Air conditioner sounded like finger nails on s chalk board. Would not recommend this hotel to anyone
from Baton Rouge, Louisiana
Submitted on 15-06-2016
Great service! We checked in.. It was my daughter's birthday and Kendra at the front desk ordered a fabulous dessert and Michael from the restaurant surprised her. Delivered it and sang Happy Birthday! They went above and beyond!! Enjoyed our short visit very much!
from
Submitted on 17-06-2016
Upon arrival I gave them my name and stated I had a reservation. The person could not find my reservation so I handed them my printed reservation which she then looked again then went to hand it to someone else who then took it in the back of the counter. I had to sit while I waited from someone to get back to me. I said did you find my reservation and she said "oh we got you in a room and I'll give you a micro fridge since you are staying for 4 nights" ...note that my original reservation al... Read more
from Kaiserslautern, Germany
Submitted on 20-06-2016
The staff made our stay! The room itself had an unpleasant smell, however the beds were comfortable, and the room was clean. The bathroom was extremely small, but I did enjoy the amenities. Those cookies they pass out are delicious!
from Fairburn, Georgia
Submitted on 27-06-2016
The staff was excellent and very attentive to all of my needs! I was very pleased with their attitude and the willingness to help me with all of my questions and directions. The warm cookies are always a hit!
from Wooster, Ohio
Submitted on 27-06-2016
We were re routed on our flight back home. The airline gave is a distresses traveler voucher, which made this hotel very reasonable. We were able to book a room quickly ,check in was quick and friendly.
from Tampa, Florida
Submitted on 27-06-2016
Rooms didn't smell clean, rooms were small, parking charge was an addition to the high nightly rate, the pool water had debris floating and tiki bar was never opened. Great location which is right off the interstate.
from Lafayette, Louisiana
Submitted on 29-06-2016
Beds are only doubles; no queens in hotel. Parking was extra, breakfast was extra, staff was not very responsive. Price extra for quality would have been better at Holiday Inn chain for this particular location and venue.
from Atlanta, United States
Submitted on 29-06-2016
The hotel was OK, staff courteous, room clean, but nothing special. They do however charge guests $8.00 to park and this is ridiculous. There is a Holiday Inn Express near by which is just as good a hotel and does not charge for parking.
from Salvisa, United States
Submitted on 04-07-2016
Check in was simple - you have to pay for parking ? They should just put in the price ! Rooms were average at best - a little out dated! The price was good but it's a good 20 minutes from French quarters and more if traffic is bad
from lafayette, United States
Submitted on 07-07-2016
I stayed at this hotel during Essence festival weekend, this is when hotel prices are EXTREMELY EXPENSIVE. I got this room w/double beds for $360 for the whole weekend of Essence. Although all of the festival events are in the convention center and the superdome. This location was only 15 mins away and I saved on the expensive hotels, that ran my cousin, $900 for the weekend.
from Amsterdam, The Netherlands
Submitted on 08-07-2016
Close to the airport. Good shuttle service (free local calls available at the Airport Transportation Center if needed). Rooms as such are fine. However, the bathroom is really (and I mean really!) small. Air conditioning can be noisy at times. In-room dining menu seems to have more options than the menu at the restaurant.
from Carson City, Nevada
Submitted on 14-07-2016
It may be average but one of the better places near the airport. The carpet in the room was showing wear and the shower just plan sucked. Water dripped out of it and as I said it sucked. Also the window was broken and wouldn't shut making the room humid and adding noise. I fail to understand why housekeeping would report it, I did. Also they failed to put shampoo in the bathroom. Beds are good and better than most hotels these days. Front desk staff was very pleasant.
from Ocean Springs, MS, United States
Submitted on 17-07-2016
With the exception of the air conditioner being loud and early breakfast not being setup on time my stay was excellent. The staff did everything they could to ensure a quality stay. The area that the hotel is in is convenient to many things and points of interest. The parking is sufficient for the hotel. Did not go to the pool but the bar was pleasant .
from Orlando, United States
Submitted on 18-07-2016
Outstanding experience with hotel and staff. Everyone was warm and helpful from the begin to the end of the trip. The staff did a great job of keeping the rooms clean and comfortable. The pool and fitness were in great conditions.
from Sandusky, Ohio
Submitted on 22-07-2016
Hotel generally clean, but bring ear plugs. AC noisy. Also, be sure to check your bill. There might be added charges such as room service not ordered. Lastly, be sure to figure the added parking charge per night that never used to exist.
from
Submitted on 22-07-2016
We had a youth church event here in New Orleans and we stayed here for two nights. We felt welcomed and safe. The hotel staff was warm, hospitable, and was ready to help us with anything. Kindra and Jessica were amazing at the front desk too! They were patient with us and so kind to us. If we are ever back in New Orleans, we will definitely stay here again!
from Valparaiso, United States
Submitted on 23-07-2016
The hotel staff was very pleasant and helpful. I would stay there again. The location of the hotel is very close to the airport but not so close that I heard planes take off or land. It is extremely easy to get to and from the airport in 8 minutes or less and the hotel offers a free shuttle. The hotel is also very close to the interstate so getting back and forth from downtown was also extremely easy.
from Ruston, Louisiana
Submitted on 27-07-2016
Hotel was clean. Desk staff and room staff were very good. Hotel room was excellent. Great wifi. Nice hotel. Great location to airport, other restaurants and to downtown New Orleans. Parking was free and the hotel was plenty big to handle needs. Resturant in hotel was good and food was good.
from Gurnee, Illinois
Submitted on 03-08-2016
Overall this was a good hotel. I didn't have any issues. The room was clean but a little dated. 2 issues in the room, the drain in the shower was closed so the water built up in the tub and the light switch on the desk lamp didn't work. Other than that the beds are nice, shower was decent and the room service food was ok. Parking is 8.00 a little high though...
from
Submitted on 03-08-2016
Had a very nice visit to the city of New Orleans and stayed at the DoubleTree Hilton. Location of the hotel was okay, positive was it is near the airport so that was convenient. I would stay at the DoubleTree again.
from
Submitted on 16-08-2016
Booked this hotel for some friends traveling down to New Orleans. Room is about a 15-20 minute drive to New Orleans, and is in a good location. The young lady at the front service desk was very rude to us when we checked in, and very short. Parking was not 100% explained to us, so we were very confused with our parking situations. The room was NOT clean, our pillow cases had black stains all over them, and the bathroom did not have a full roll of toilet paper when we checked in.
from Willmar, MN
Submitted on 22-08-2016
When we arrived, we discovered that I had not confirmed our reservation so we were stuck without a hotel. The woman at the front desk was so kind and so helpful. She proceeded to check all the other Hilton hotels to make sure I had not made one there and then helped us get a room in their hotel. We wanted a bigger suite and were given one. The suite was on the 8th floor and was very clean and well maintained. Some of the furniture was a bit worn and the bathroom was very small-but all was w... Read more
from New Orleans, United States
Submitted on 23-08-2016
Great room, at a great price. Near the airport. It was also near the interstate, easy on and easy off. There were several excellent restaurants in the area. The staff was excellent in making recommendations for the best places to eat.
from Titusville, United States
Submitted on 31-08-2016
I am in New Orleans for a night every six weeks and appreciate staying here. The staff is friendly and professional. I can count on a quiet, comfortable and relaxing room. Recommended for anyone passing through New Orleans.
from Cumming, Georgia
Submitted on 03-09-2016
I stay here every time I head offshore on my way to work. Great service, with a smile every time. Love the staff. I have been coming to this hotel for almost 4 years now and I seem to have a great experience each time. Thanks Double Tree!
from Washington dc
Submitted on 05-09-2016
Staff was good. Rooms were dated and dingy. Cracks and water stains in the ceiling. Porcelain in the tub needed work. The hotel needed a major renovation. Stayed on points and was a quick trip to the airport.
from New Delhi, India
Submitted on 15-09-2016
The Staff in Restaurant need to be more hospitable. They need to see all guest and respect them while eating lunch one was cleaning and the noise was too high I need to request her to stop it. She left went on other side and started.
from Houston, Texas
Submitted on 20-09-2016
I came down to eat breakfast on Saturday Morning and the staff was very professional,nice,and courteous.I would like to thank Daniell and Ruby for going over and beyond to make sure we were satisfied.Good Customer Service
from Mibile
Submitted on 20-09-2016
This is exactly the type hotel you would expect near the New Orleans airport. Nice, but not too nice; and convenient. Not sure you could be closer to the airport without boing on the property. Parking is limited, and the rooms are basic but they are clean and the staff is nice and helpful. Would stay there again if I needed to catch a flight out. Be warned you are not in New Orleans, don't expect any old world charm in the neighborhood, or fine dining for that matter. Although downtown is a sho... Read more
from lafayette, United States
Submitted on 20-09-2016
Very poor breakfast, no selection, Beds are small to sleep Bathroom stink, exhaust fan did not work Charges too high, but service / quality is bad Charges for parking, There is a highway & the noise from highway keeps you up.
from Baton Rouge, United States
Submitted on 24-09-2016
We had a pleasant and joyful stay at this hotel. The room was well kept, staff well mannered and helpful and we would highly recommend this hotel to anyone who asks for a place to stay when in New Orleans.
from
Submitted on 27-09-2016
My wife and I was very impressed with the customer service from the hotel staff during out stay. From the time we arrived we were greeted with a very warm welcome. The front desk supervisor Kindra McGee was very attentive to our needs and made sure that we were comfortable. The whole staff was very friendly and willing to go the extra mile to meet our expectations. The hotel is really close to the airport and minutes from downtown New Orleans. I would recommend this hotel, 5 stars from me.
from Covington, Louisiana
Submitted on 28-09-2016
We had a surprise visit from family in September. They had booked a hotel near the DoubleTree based on the star rating. It was not at all what they had expected. After dinner, we took a chance that the DoubleTree would have a room. Kindra and Jessica not only found a handicapped room with a walk-in shower, but also a comfy king-sized bed. We were so glad they had chosen to switched hotels and were so warmly welcomed at the DoubleTree. Very clean, great staff. Michael was a great waiter in the r... Read more
from Leavenworth, Washington
Submitted on 29-09-2016
My husband's company waited a little too long to book reservations in New Orleans, so we ended up having to book the Double Tree at the airport due to conventions, Monday night football, etc. My husband is a diamond, so that tells you just how often he travels (Flies over 100,000 miles a year) on business and we always stay at Hilton properties if they are conveniently located. The staff were what you would expect and the room we stayed in was great, however we have to say the breakfast is THE ... Read more
from Lafayette, Louisiana
Submitted on 29-09-2016
Good desk help. Checked in and first room had AC with a sporadic noise like it was scraping. Staff politely switched me. Rooms are dated. They have a low ceiling tiny bathroom musty stale feel. No refrigerator and limited tech and work space. No free breakfast. Check out, turn in keys and cannot get out of parking lot past auto arm without key. Walk back inside and am then told to push help button to get out. Was looking for a place to use at a later trip for one week. Will keep looking.... Read more
from Pine Bluff, United States
Submitted on 29-09-2016
Great value for area. Uber is now established in area to visit downtown and tourist spots so we did not have to stay in the immediate area. All personnel were great and very helpful. Will definitely consider this and other Hilton properties again as we travel.
from Atlanta, Georgia
Submitted on 02-10-2016
This hotel, although close to the airport, is on a very congested corner for traffic. Rooms could stand an update. A/C was cold, elevators were fast, parking included, included breakfast was hot and tasty, and front of house staff was efficient.
from Pueblo, Colorado
Submitted on 03-10-2016
the hotel was clean and staff helpful for the most part. parking was a nightmare, very confusing. when i made the reservation the website said parking was free but we were charged $10.00 per day. when i got up at 4am to get showered the facet got stuck on hot and i couldn't turn it off. when i complained at the front desk they offered to comp the room but did not. i had to fly across country without a shower. very disappointing.
from Austin, Texas
Submitted on 04-10-2016
Greeted with the signature cookie and a complimentary drink always good at any time of day. The bartenders were always pleasant. The morning and evening staff were awesome at the front desk. The restaurant was always clean and greeted by a smiling face, every morning.
from Orlando, United States
Submitted on 04-10-2016
I love staying at Double Tree. The staff is very friendly, the online check in process is convenient, and the cookies are great! The hotel is right by the airport, so extremely convenient for travel. The lobby was clean, and the fitness center was nice. The beds are super comfy.
from Jackson, Mississippi
Submitted on 06-10-2016
Clean rooms and friendly staff. Came in on a business trip Sunday evening with the understanding my company had all ready paid for the room(we were staying 3 days), but they hadn't. The manager said it was no problem and that we could take care of it Monday during business hours. Thanks for a great stay, would def recommend to family and friends.
from New Orleans, Louisiana
Submitted on 10-10-2016
This hotel checks off all the major categories of what a traveler would look for in a quick stay or layover stay in the greater New Orleans area. Especially, if you need to stay close to the airport. The staff is superb and welcomes you with great pleasure. The registration process is quick, simple and fast. The food is very good with a score of 100 from the health department. This establishment has an excellent bar and restaurant scene. The ambiance and decor of the establishment is in need of ... Read more
from Ponder, Texas
Submitted on 11-10-2016
So really only one negative about this place.........it's OLD and tired. The carpet in the guest rooms was filthy and the entire hotel is in need of a serious remodel. However the staff couldn't have been friendlier. I would suggest that you get a room on the back of the property because if you're facing the street, it's pretty loud. I only stayed here one night and it was fine, but if I had to stay multiple days I'd probably pick somewhere else that was a little more modern.
from Houston, Texas
Submitted on 12-10-2016
If you need to stay by the airport, the location is excellent. They shuttle FOC to and from the airport. Arriving at the airport, you must exit out of baggage claim and go over to the Transporation Center to await your shuttle. Not sure if there's a phone in there (yes you can wait inside, which is good during the NOLA summers!), because I called the hotel from my cell after we got our bags (you have to call them when you arrive). If you're looking to go into NOLA, and don't have a car, an U... Read more
from Hattiesburg
Submitted on 12-10-2016
Average hotel for the most part. Bed sheets had hair from previous guest and the bathroom did too. Employee during check-in was unprofessional, the other employees were extremely professional. I would stay there again, especially for the cookies.
from
Submitted on 12-10-2016
Would definitely stay here again. We were there for a dance competition. The staff was very friendly. We only had one issue but the situation was taken care of in before we made it to check in. The kids and I enjoyed our stay
from Houston, Tx
Submitted on 16-10-2016
Stayed at this hotel near the airport on a recent business trip. Hotel was nice. Standard Hilton amenities. The room was clean and quiet. Bed was comfortable. The staff was very friendly. They have a shuttle to a from the airport. Just give them a call and they send the driver over. Location is a 20-30 minute cab ride to French Quarter depending on traffic. Took a while to get a cab the first morning but I reserved a cab the night before I left int he morning and he was there when I came down. T... Read more
from
Submitted on 20-10-2016
Well, I originally booked my reservation online with Exepedia which was my first mistake but I got to the hotel about 3:00 a.m. and I was trying to check in but I couldn't check in until after 10 or 11:00 a.m. Needless to say that I was very upset because this is how my anniversary was starting but I came in and talked to Michael at the front desk and Becky and they were very understanding and very compassionate after I explained to them my situation and that this is my anniversary. Exepedia cal... Read more
from Lubbock, United States
Submitted on 21-10-2016
Attempted to check-in well after the standard 2-3 p.m. most hotels use as a reliable check-in time and still had to wait for 30 minutes before a room (ANY ROOM) could be made ready...or so we were told. The bathroom was HORRIBLY SMALL. Neither my wife or myself could sit on the toilet with being in cramped contact (from our shoulders to our bottoms) with the cabinet housing the sink and towels. And no, we are not large people by any measure. Finally, after presenting our complimentary breakf... Read more
from Houston, Texas
Submitted on 23-10-2016
Rooms very old and need to be updated. Ceiling in my room was falling apart and bathroom had clear wear and tear. Otherwise clean and good service. Close to airport and downtown. Price is ok for location.
from Rock Island, Illinois
Submitted on 30-10-2016
Stayed at hotel to attend a family event. All aspects of the trip that related to the hotel, such as staff interaction, property presentation, room experience, and food were excellent! Will definitely consider this property on future trips to the area!
from Youngsville, Louisiana
Submitted on 31-10-2016
Old and outdated! Ceiling was falling apart and mold around ac. No sheets or pillows for the pull out bed. Refrigerator was buzzing real loud and the toilet noise was horrible. Sounded like water keep replenishing in bowl.
from Houston, Texas
Submitted on 01-11-2016
Was never notified that they changed my room until I physically walked into the room and could see they didn't give me what I booked. Offered no money off even though I still had to pay for the room I booked.
from Kenner, Louisiana
Submitted on 04-11-2016
Pictures are worth a thousand words. Blood stain & snot that did not wash off completely or housekeeping did not bother to check. I chose this hotel because of the great reviews. Beware- there are other hotels that are better. This is a poor representation of the Hilton brand.
from Beaumont, United States
Submitted on 05-11-2016
Nice place and close to airport. Michael at the front desk was very helpful and courteous. The manager, Mr. Houp, was extremely courteous and accommodating as well. Nice bar area for watching the final game or the World Series!!
from Boston. MA
Submitted on 06-11-2016
It is an Airport hotel, 3 miles from the airport. Easy access to and from the airport by the hotel's shuttle. The hotel staff was top notch, friendly and helpful. he breakfast was nice and had many options. On the other hand, the hotel maintenance was below expectation for an Hilton Hotel. Surprisingly, the hotel was outdated from a loud old fashioned in the wall AC to the bathrooms that was in bad maintenance (some of the pictures by other guests demonstrate this point). It will not be my... Read more
from Cincinnati, United States
Submitted on 07-11-2016
First off, I have never written one these in my life. With that stated, I felt compelled to comment on the outstanding staff at this location. I was treated with the utmost respect and everyone went out of their way to take care of my needs. As a Diamond Member I travel a fair amount and pay attention to service provided. The staff makes all the difference and this location was amazing. Thanks to all!!
from Gonzales, Louisiana
Submitted on 08-11-2016
We often stay at this hotel when going to New Orleans for plays and ballet. It is conveniently located near the interstate to get in and out of the area, and to get to New Orleans. Although in need of a little sprucing up, it is comfortable and staff are pleasant. Decent restaurant food and bar. The pool area is lovely. Reasonable parking fee of $10.00 per day, which is so much than expensive parking in New Orleans.
from West Chester, Pennsylvania, United States
Submitted on 09-11-2016
Excellent staff - friendly and accommodating. Within walking distance of some satisfactory restaurants, watch out for the traffic. On site restaurant is OK. Pool area is very nice, especially in the evening.
from Lafayette, Louisiana
Submitted on 12-11-2016
Hotel staff was extremely dedicated and genuine. Rooms were spotless and very clean. Front desk attendants were especially sincere and greeted you upon arrival. Our family even had a fareal breakfast the following morning, and that too was planned by the wonderful sales dept. I would recommend this hotel to anyone.
from Fort Lauderdale
Submitted on 16-11-2016
Convenient and friendly. Great place to stay for the business traveler. Clean rooms pleasant staff and super quick room service. Would stay again without hesitation!! Highly recommend this property. Close to MSY airport
from Meridianville Al
Submitted on 21-11-2016
We has to get a hotel on the middle of the night. Hilton was very helpful with finding us a room. Little did we know there was bed bugs. We did not realized it until the next day when the bumps appeared.
from New Orleans, Louisiana
Submitted on 22-11-2016
Carpet too dirty to walk on with your bare feet. A strong odor hit us when we opened the door. It took two minutes to find the smell was coming from the carpet. It smelled of urine. Very surprised this place is associated with Hilton due to the poor upkeep. Would never choose this location in the future.
from
Submitted on 21-11-2016
My stay was fine but nothing exceptional. Bathroom was small and the type of room I requested was not available (king). TV reception was very poor. Overall the staff was very nice and did a fine job, but the service in the restaurant was very slow. I would stay here again and be fine with it, but it would not be my first choice.
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