BookIt.com Verified Traveler Lawrence Foster from Dallas, Texas

"Everything was ok in the room till i seen a few flying roaches......"

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BookIt.com Verified Traveler Gwendolyn Baker from Clarkston, GA

"The first two days at this hotel was alright, but on the third day it all went to crap when I came back later that day to dirty sheets piled up on a chair by the door and the towels and bath cloths were not replaced. I called guest services and they told me housekeeping was waiting for towels to dry. Housekeeping showed up within minutes to get the sheets at the door. All that was left was three hand towels a one towel. I saw housekeeping with a cart full of towels but they never made it to my room. The next morning I went to the front desk and complained, I was told they would notify housekeeping. By now my son and I used what we had and now there is nothing left. We went out for the day and came back, still no towels. I called guest services again. I was told the same thing again. I knew I was not going to get fresh towels so I went to Walmart and bought some."

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BookIt.com Verified Traveler Angela Ryan from New Orleans, LA

"Front desk staff was efficient but not very friendly when I checked into the property. The carpet in the room needed cleaning and the desk light was rusty."

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BookIt.com Verified Traveler Needa from Los Angeles, CA

"The Hotel was not very good overall; but my room was tolerable; and my stay was fine. Room 212 was relatively clean. The carpet and the spread were very worn. the bathroom was nice and clean. I enjoyed having the microwave and the and refrigerator. The free internet, and free coffee in the lobby all day was great. TV- poor, air conditioner good-clothes hangers rusty, elevator dirty, then stopped working. I heard a group demand a refund. I enjoyed have the Dennys next door. It was too far from downtown New Orleans, but adequate for the price and for one person. I slept well. Good airport free shuttle."

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BookIt.com Verified Traveler Patricia Winter from Elgin, IL

"We reserved for 3 nights for 4 adults. 2 were coming on Thursday 2 were early hours on Friday. When the first 2 called they were told it was a smoking room. We did not know there was a choice, which would have been no if asked,. We live in a non smoke state.They were going to check for availability on a non smoking room. So then they called, talked to a manager and said they would not be there but the other 2 would be there like 3:00- 4:00 AM. When all 4 got there around 9 AM we were told there were no rooms because the first 2 did not come so they automatically canceled. What would have happened if the other 2 came at 3 or 4 in AM? Supposedly no rooms available but when we complained enought they found us one. A window that looked out to a brick wall. Smelled really bad,toliet did not flush, card did not work in gate.Paper work says King standard room for 4 people,. After reviewing a King standard room is one bed. Overall bad. "

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