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Comfort Suites Airport

New Orleans, LA, US (MSY)

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Based on 266 reviews
Room & Rates
Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

1 king bed
Layout - Separate sitting area
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

1 king bed
Layout - Separate sitting area
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Suite, 2 Queen Beds, Non Smoking

2 queen beds
Layout - Separate sitting area
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Comfort Suites Airport
2710 Idaho Ave, Kenner, LA US 70062

Rooms
Make yourself at home in one of the 95 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a spa tub.

Dining
Mingle with other guests at a complimentary reception, held on select days. A complimentary buffet breakfast is included.

Business, Other Amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available on request).

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Know Before You Go

  • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • In-room safe fee: USD 1.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Complimentary Coffee
  • Elevator / Lift
  • Fitness Facility
  • Free Airport Shuttle
  • Free Breakfast
  • Free Local Calls
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Outdoor Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 266 reviews
from
Submitted on 27-04-2016
This hotel is perfect for a trip to Nee Orleans. About 15-20 minutes away from the French Quarter. The staff was friendly and very accommodating. Free shuttle from the airport. Will surely stay again. Give the stag a raise! Lol
from Cambridge, United Kingdom
Submitted on 01-05-2016
Wow - this place was a big disappointment. When we checked in, there were two people sitting at the desk and one loitering around behind them and though I was asked for my name, none said anything further to me for so long I had to ask if there was a problem. One staff member then stood up and went to the other and eventually we were given keys. The hotel is very tired looking, doesn't smell very good, and the only nice staff we met were the drivers of the airport shuttle. During the night a fir... Read more
from Columbus, Georgia
Submitted on 10-05-2016
Very enjoyable stay at this hotel recently. In town for a cruise, its only about 15-20 minutes from the port and conveniently located. The hotel was very clean, comfortable, reasonably priced, quiet, and a very friendly and helpful staff. Breakfast was very good with a good selection, including hot foods. This was our first stay in here, but we will definitely be back when we are win the area.
from Dhahran, Saudi Arabia
Submitted on 11-05-2016
The surcharge for being close to the airport is intense, but it is convenient, clean and comfortable. The hotel offers a shuttle to the airport free of charge between 5 am and 11pm. The breakfast is free, and outstanding. The staff are courteous and fairly helpful.
from Denver, Colorado
Submitted on 17-05-2016
We stayed at this hotel because it was relatively close to the Port of New Orleans without breaking the bank. Because the hotels are busy the night before cruise ships leave and night after they arrive back, this makes getting decent hotel anywhere around the French Quarter and Convention Center area very expensive. So we expanded our hotel search out away from the Port, and found this hotel. Overall the hotel was fine. The staff was very friendly and helpful. The rooms were fine, nothing ... Read more
from LAFAYETTE
Submitted on 26-05-2016
On a day trip to New Orleans this place was the best priced, but not the best location for our trip. It was a long distance from downtown, where we spent the day. It is located in an area between what seemed like a nice neighborhood and a main street with many commercial establishments. There are several pluses and several minuses, but the best things I can say about the hotel is that the room was large and clean. On the other side of the coin, the front desk was efficient, but we did not receiv... Read more
from Charleston, South Carolina, United States
Submitted on 01-06-2016
Nothing to write home about, but clean and comfortable, with quick access to N.O. airport. The king suite had two separate bedrooms, working fridge and microwave. A/C unit was a little noisy but that was my only small complaint. About 15 minutes to downtown New Orleans (in light traffic).
from Stephens City, Virginia
Submitted on 03-06-2016
I travel for a living (over 150 nights a year in hotels) and am very picky about what I expect in a hotel. These people do it right. Bed is good, room is quiet, Internet had good connection, food is good and plentiful, including evening reception buffet. Hotel is close to Airport and shopping. It has a pool AND a hot tub. The service crew is busy doing there work, but friendly enough to greet you with a smile. HIGHLY RECOMMEND this hotel.
from
Submitted on 17-06-2016
Rooms were clean and beds were comfortable. The night staff at the front desk were amazing. Went over and beyond to make our stay that much nicer. Will absolutely stay again since I'm in the area a lot.
from Western, MN
Submitted on 22-06-2016
We stayed here for 3 nights. It is a nice, clean hotel. We were not there much though. Our room was nice, the AC must not have been working real well. It never got cold in the room. The breakfast was good, your usual continental breakfast. There was a happy hour with free appitizers, beverages and beer the Thursday night we go in. That was a nice surprise. Check in was a breeze. All of the staff we came in contact we very nice. It was in the perfect location for what we needed. We would... Read more
from
Submitted on 25-06-2016
Stayed here on Choice points for a softball tournament. The hotel was very very clean, parking was fine. The free breakfast was much better than average. They offered omelets and lots of verity. Staff was very nice. Housekeeping was thorough. We had 2 King rooms that adjoined. Very much enjoyed our stay here!
from Birmingham, Alabama
Submitted on 27-06-2016
Rooms were clean and bed was very comfortable. Staff was extremely accommodating. The location is very convenient to shopping, restaurants, the airport, the interstate and the casino. I would recommend this facility to friends and family and I would definitely stay there again.
from
Submitted on 29-06-2016
Decent rooms for the price. Not bad. Offers airport shuttle rides. I recommend it for those who just needs a room just for an overnight stay. A couple Water stains in the bathroom. Cleaning crew cannot speak in english. So that's a downside..
from
Submitted on 04-07-2016
We chose this hotel because how nice the pool was in the picture but the pool is smaller than it appears in the picture... The nice view doesn't capture the exact location of the hotel but overall it's a nice hotel with a friendly courteous staff. The nice spacious room made our stay very relaxing.. I would stay here again..... NICE.....
from
Submitted on 10-07-2016
We were in town for a cheer competition at the Pontchartrain Center. The hotel was crowded with cheerleaders from all over. The staff was helpful and friendly. The only issue was the lack of choices for breakfast. No waffle maker??? That was a first for me. But the hotel was close to lots of great places to eat, including a Tastees Donuts next door! Overall, though, we had a great time and were satisfied with our accommodations. The sitting area gave us lots of extra room. When we come back, we... Read more
from Michigan
Submitted on 11-07-2016
The hotel is clean. The staff works hard to accommodate whatever you need. The beds are very comfortable. They have transportation to and from the airport. Nice breakfast, they make omelettes and have real bacon. We have stayed several times never disappointed.
from Los Angeles, California
Submitted on 13-07-2016
Location close to airport is this hotel's biggest draw initially. However, the staff is very accommodating. The rooms are large and clean if a tad bit dated. Shuttle to and from airport is convenient. Close to Interstate makes going to city easy. Very close to major shopping district and restaurants.
from greensboro, NC
Submitted on 17-07-2016
I have stayed at this hotel 3 different times. If I did not like it I would not have gone back. Near the airport, but far enough, that you do not hear the planes in your room. The staff is friendly, and has been very helpful in suggesting restaurants. Will stay again while in the area
from Ada, Michigan
Submitted on 23-07-2016
Our group of 13 got stuck an extra night in the New Orleans area due to the recent Southwest Airlines computer glitch. We were placed in rooms at this hotel. We arrived there via the hotel's complimentary airport shuttle at roughly 7:00 a.m. Rooms, of course, were not yet ready. They allowed us to eat breakfast (which, by the way, was very good) and then hang out by the pool. They expedited the cleaning of our rooms and had them ready by mid morning. They have a happy hour in the evening with fr... Read more
from
Submitted on 24-07-2016
Overall it was a very pleasant stay and the price was a steal. The hotel is a little outdated but you can tell they are working on remodeling slowly. The only signs of construction we saw were new carpet padding in the stairwell. It was a very quiet stay and the beds are comfortable. The location to the airport and the shuttle were perfect! There is also a Mexican restaurant located within walking distance, along with some bars, and diners. Overall, we loved it!
from Brookhaven, Mississippi
Submitted on 25-07-2016
The location is right beside a McDonald's in walking distance of other eateries, not far from the airport at all, and near a mall and movie theatre. Breakfast was good! (hot and cold items). It had what I needed and I slept great! #ChoiceMember
from
Submitted on 30-07-2016
The pull out bed is broken on the end . I looked at pictures others posted before booking . Think these pictures were taken when new . Our room smells like smoke ?? the king size bed is nice . Elevators need to be cleaned the floor was sticky and wet from the pool . Was not worth the money charged carpet was stained . It was pretty nasty showers very slick .
from Alexandria, Louisiana
Submitted on 12-08-2016
Actually it's not too bad but too many flaws to give it 5 stars. The rooms were clean and neat. The breakfast was ok but the same as any others. The services were friendly. The main thing is it's older and needs for refinement. The bathrooms had the regular amenities. It you are a Choice member I would recommend it.
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