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Travelodge New Orleans Westbank

New Orleans, LA, US (MSY)

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Based on 390 reviews
Room & Rates

Room, 2 Double Beds, Smoking

2 Full Beds
Entertainment - Free WiFi and premium channels
Food & Drink - Coffee/tea maker, microwave (on request), and refrigerator (on request)
Bathroom - Hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning
Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 1 King Bed, Smoking

1 King Bed
Entertainment - Free WiFi and premium channels
Food & Drink - Coffee/tea maker, microwave (on request), and refrigerator (on request)
Bathroom - Hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning
Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Double Room, 2 Double Beds

2 Full Beds
Entertainment - Free WiFi and premium channels
Food & Drink - Coffee/tea maker, microwave (on request), and refrigerator (on request)
Bathroom - Hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 1 King Bed

1 King Bed
Entertainment - Free WiFi and premium channels
Food & Drink - Coffee/tea maker, microwave (on request), and refrigerator (on request)
Bathroom - Hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Room, 2 Double Beds, Smoking

2 Full Beds
Entertainment - Free WiFi and premium channels
Food & Drink - Coffee/tea maker, microwave (on request), and refrigerator (on request)
Bathroom - Hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning
Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Room, 2 Double Beds, Non Smoking

2 Full Beds
Entertainment - Free WiFi and premium channels
Food & Drink - Coffee/tea maker, microwave (on request), and refrigerator (on request)
Bathroom - Hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Double Room, 2 Double Beds, Non Smoking, Courtyard View

2 Full Beds
Entertainment - Free WiFi and premium channels
Food & Drink - Coffee/tea maker, microwave (on request), and refrigerator (on request)
Bathroom - Hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Double Room, 2 Double Beds, Smoking, Courtyard View

2 Full Beds
Entertainment - Free WiFi and premium channels
Food & Drink - Coffee/tea maker, microwave (on request), and refrigerator (on request)
Bathroom - Hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning
Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 1 King Bed, Non Smoking, Courtyard View

1 King Bed
Entertainment - Free WiFi and premium channels
Food & Drink - Coffee/tea maker, microwave (on request), and refrigerator (on request)
Bathroom - Hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 1 King Bed, Smoking, Courtyard View

1 King Bed
Entertainment - Free WiFi and premium channels
Food & Drink - Coffee/tea maker, microwave (on request), and refrigerator (on request)
Bathroom - Hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning
Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Room, 2 Double Beds, Accessible, Smoking

2 Full Beds
Entertainment - Free WiFi and premium channels
Food & Drink - Coffee/tea maker, microwave (on request), and refrigerator (on request)
Bathroom - Hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning
Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Room, 2 Double Beds, Accessible, Non Smoking

2 Full Beds
Entertainment - Free WiFi and premium channels
Food & Drink - Coffee/tea maker, microwave (on request), and refrigerator (on request)
Bathroom - Hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Double Room, 2 Double Beds, Smoking

2 Full Beds
Entertainment - Free WiFi and premium channels
Food & Drink - Coffee/tea maker, microwave (on request), and refrigerator (on request)
Bathroom - Hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning
Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Efficiency, Double Room, 2 Double Beds, Smoking

2 Full Beds
Entertainment - Free WiFi and premium channels
Food & Drink - Coffee/tea maker, microwave (on request), and refrigerator (on request)
Bathroom - Hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning
Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Efficiency, Double Room, 2 Double Beds

2 Full Beds
Entertainment - Free WiFi and premium channels
Food & Drink - Coffee/tea maker, microwave (on request), and refrigerator (on request)
Bathroom - Hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Double Room, 2 Double Beds

2 Full Beds
Entertainment - Free WiFi and premium channels
Food & Drink - Coffee/tea maker, microwave (on request), and refrigerator (on request)
Bathroom - Hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 1 King Bed

1 King Bed
Entertainment - Free WiFi and premium channels
Food & Drink - Coffee/tea maker, microwave (on request), and refrigerator (on request)
Bathroom - Hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Travelodge New Orleans Westbank
2200 Westbank Expy, Harvey, LA US 70058

Rooms
Make yourself at home in one of the 206 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include complimentary newspapers and coffee/tea makers, as well as phones with free local calls.

Amenities
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden.

Dining
Enjoy a satisfying meal at a restaurant serving guests of Travelodge New Orleans Westbank. A complimentary continental breakfast is served daily.

Business, Other Amenities
Featured amenities include a 24-hour front desk, laundry facilities, and ATM/banking services. Free self parking is available onsite.

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Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night plus USD 100 one-time cleaning fee
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Exterior Corridors
  • Free Breakfast
  • Free Local Calls
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Outdoor Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 390 reviews
from Mantua, Ohio
Submitted on 28-04-2016
I was supposed to have a king size room with a view of the gardens. My room was supposed to have a fridge. Upon arrival I was put in a dark hallway room of a view of bricks and my room had not been cleaned. I was moved to another room with a view of a kiddie pool and still no fridge. My comforter had burn holes in it and my door had a gap at the bottom so that anything could have crawled in. Room was very dated and had more dust than could be described. Pools were not even open but descript... Read more
from Houston, Texas
Submitted on 05-05-2016
The hotel is ok. Kind of old but ok for the price. I was looking for the location rather than accommodations. I won't stay here again though. We we're woken in the middle of the night by loud neighbors outside their room. They were told to go inside by management but they were in the room that was directly next door the adjoining room.
from Gautier, Mississippi
Submitted on 10-05-2016
I stayed 2 days. I will never stay at this hotel again. Room was not clean. There were burn holes in the blanket in a non smoking room. I came in the second day and room was not cleaned sheets were not changed. Pitiful.
from Flagstaff, Arizona
Submitted on 11-05-2016
super basic hotel, definitely in need of a freshening up. "Non-smoking" rooms have definitely been smoked in (cigarette burns on the counters and the room smelled strongly of cigarettes).
from New York City, New York
Submitted on 18-05-2016
Room was not clean left over things from the last guest. Didn't have towels . The comforter had cigarette holes all over it.
from Pittsburgh, Pennsylvania
Submitted on 28-05-2016
This stinky place is right off of a highway near the city of New Orleans. I got worried about the quality from reading reviews and requested an "inner courtyard" room, which was probably a smart move, because as we were checking in, one guest was bitterly complaining about his horrible experience, which included dried blood on the sheets. My nonsmoking room smelled very strange and had burn holes in the bedspread. It wasn't as horrible as that guy, so I dealt with it. The free breakfast consist... Read more
from Martos, Spain
Submitted on 01-06-2016
Despite various faults, we had two nights here, and enjoyed it very much. The locality is not good next to an elevated highway, but we had a pool view room. The pool was actually closed, despite being Memorial weekend, not that it stopped me having a swim. The hotel ran out of soap and shower gel etc, no coffee was left for us both days, and the bathroom tissue was not topped up. All these minor niggles were sorted by the helpful staff. We had stayed in a so-called grand hotel in natchez the p... Read more
from Mobile, Alabama
Submitted on 03-06-2016
Drug dealers hung out on the back of the hotel. My bed fell to the floor once I sat in it. Changed room 3 times and they over charged for the room. Breakfast was not fresh, fruit rotten. 3 pools are there but you can't swim in them. That's just a start.
from
Submitted on 08-06-2016
The pictures are false, bypass this, even if you want to save money. The bathroom is tiny, the tub chipped. Only one bar of soap was provided for 4 people. The walls are stained and peeling from water damage. Their was no mini fridge and the coffee pot was filthy and did not work. The wifi signal did not even reach the end of the hotel we were on. The room itself had dirty pillows and linens, burn holes in everything, and the carpet and floors leave your feet black from walking. The two pi... Read more
from Fort Washington, Maryland
Submitted on 14-06-2016
Even though this hotel was cheap-- it shouldn't have to smell bad or the shower curtain completely molded-- black spot stains all over it. But I guess for New Orleans you get what you pay for.
from NC
Submitted on 16-06-2016
The nicest thing I could say was the bed was decent. After a couple nights sleeping on the mattress my back started hurting though. The room smelled awful, and there were dead bugs. The cleaning of the room was definitely not great. The reason I knew that was the dead bugs were there the whole entire time we were. Definitely would not recommend it, nor will I ever stay there again.
from Sunrise
Submitted on 16-06-2016
Nice room and beautiful landscaping. Bathroom was clean and water was hot and had great water pressure. Laundry room was dirty and more than half of the washers and dryers did not work. Ended up having to go to a laundry mat since the dryer would not dry. The girl at the front desk was not smart or helpful. Breakfast ends at 9. We are on vacation and don't wake up right away.
from Memphis, Tennessee
Submitted on 17-06-2016
I was a little concern about the location, but when there was not bad, actually the bed was having a Body pillow that make my night , spend 1 night at the hotel with my husband, very quiet, toilet was making noises but closing the bathroom door fix it. Since we drove so much we did not feel like driving to much we ate near by and was awesome a little Hispanic restaurant less than a block away make our date night , food was delicious. over all the place was acceptable for the price.
from Newark, Delaware
Submitted on 30-06-2016
An excellent front desk staff who extend every courtesy don't quite make up for the shortcomings of this motel. The wifi isn't reliable at all, customers have to call tech support themselves, tech support says they'll send someone but no one comes. So the lobby computer doesn't work, and you can sit in the lobby with your own computer to use the internet. While the owner has put lots of nice work into a lovely resort-like grounds and landscaping, the pools are not very clean. The staff who ... Read more
from
Submitted on 02-07-2016
The first thing we noticed the smell of marijuana in our room. We call the front desk to see is they had a non-smoking room and they said no. We did get a nice king size bed with burn holes in the sheet cigarette marks all over the furniture. The landscaping around pool looks nice but the pool closes at 7:00pm.
from Lafayette, Louisiana
Submitted on 06-07-2016
The front desk staff was very friendly and helpful. The room was clean and comfortable. The breakfast consisted of cereal, toast, fruit, juice and coffee. I was expecting a little more than what was offered. We decided to go to Shoney's for breakfast instead as it was just down the road. I would stay here again, but be prepared to go somewhere else for breakfast
from New Orleans, Louisiana
Submitted on 11-07-2016
The front desk people were very rude they messed up the room I reserved and just stuck me in a room complain because we stood in doorway to smoke then when i requested to be switched to the room I reserved I was told because it was Fourth of July weekend room was completely full I had my husband call just to check and mysteriously they had extra rooms so I asked to speak with manager then I started being treated with respect this is a hotel full of junkies drug dealers and prostitutes i didn't e... Read more
from San Diego, California
Submitted on 14-07-2016
I shall return, was a good stay. i really liked the front desk people. I am of Asian decent and i was very pleased to see that my mother in law who speaks very little English could have her questions answered by the front desk person Nina and I saw another front desk person speak Spanish to a person already there. Bilingual! hotel. If you need a place that kind, knowledgeable and assertive stay here
from Houston, Texas
Submitted on 15-07-2016
I loved the swimming pools, they have fantastic foliage. Rose bushes, palm trees, giant umbrellas. Front desk was proactive they made sure the pools were regulated and safe for all. If I come back to new Orleans I'll stay here again.
from Gretna, Louisiana
Submitted on 23-07-2016
I think this hotel has the cheapest rates in the New Orleans area. But it is cheap. No flat screen tv and old black box tv. At least it had cox cable that worked pretty well. The pool is nice. The security guard lock in my room door was missing lick someone had kicked in the door in the past. The sheets were really clean but had an old comforter. The bathroom were also cleaner then expected. A lot of light but old furniture and carpet. But I only paid 60 bucks after taxes so I was not really com... Read more
from Gulfport, Mississippi
Submitted on 24-07-2016
Needing a room that would accept pets in the westbank area of new orleans,this is your best bet.We felt safe and the room was quite acceptable for the price.Everyone was friendly,plenty of parking,and a nice pool.
from Savannah, Tennessee
Submitted on 26-07-2016
If there was a negative rating I would use that.... For a single woman this place was simply a dump. A non smoking room with holes all in the bedding, table, etc. Even the wrapped soap was dirty. I picked up the telephone to find another "Wyndam" brand hotel in the area, to get no dial tone. With closer inspection I found the phone was not even connected. Now what if there had been an emergency?!?!
from Richland, Mississippi
Submitted on 01-08-2016
Rooms are okay. Takes them a while to get cooled down in summertime. Pools are nice, but they close at 8 p.m. and they guard them like they have sharks in them or something, so do not expect a night time swim. Breakfast was good. Muffins, cereal, juices, etc....Decent hotel for what you pay. Area is kinda shady, though. Was here twice in 2015 for vacation.
from Arlington, Texas
Submitted on 25-08-2016
The parking portion of our package was fine. We left our vehicle with no problems while on a cruise however the rooms were gross. They smelled of mildew. The floor in our first room was soaked with idk what. So we moved rooms and it was better but not by much. The bedding felt damp. The breakfast was undesirable as well. The staff was sweet and the 2 gentlemen who took us to port and picked us up were great!
from Marrero, Louisiana
Submitted on 04-09-2016
My stay was horrible rooms r nasty there where people hanging on steps .The beds where yuck!!! Holes n comforters it was just NASTY!!! ILL NEVER GO THERE AGAIN!
from Slidell, Louisiana
Submitted on 04-09-2016
the roms could be cleaned alittle better. Bathrlom had a old once set and now dry behind the bathroom door. Also foom was kind of dusty which caused my sons allergies to act up
from New Orleans, Louisiana
Submitted on 07-09-2016
There were stains on my sheets, the guests next door, kept making noise throughout the night. Crumbs all over the floor. No tissue. Probably the worst room I've ever stayed in.
from Tallahassee, Florida
Submitted on 07-09-2016
The room wasn't good and is smelling horrible. No amenities like Fridge, oven etc. as promised. All this is still worsened by the arrogant attitude of the staff.
from Atlanta, Georgia
Submitted on 13-09-2016
I had to be switched three times before I got a room and that room still did not have a working phone so I was forced to drive to the front office for everything.. I will be cancelling my other two stays there
from Granite City, Illinois
Submitted on 13-09-2016
Overcharged me 30.00 for 1 hr after checking out, without my my concent,I would not go back and not really send anyone I know there,it's dirty ,the pools are green,and there breakfast is a joke,so in all it was a really nasty bad place and I will get back the 30.00 he over charged me....
from Arlington, Texas
Submitted on 16-09-2016
The hotel was very nice the room was good and clean the bathroom also was good and clean house keeping did a good job cleaning up after me everything was nice I see yall are make good changed for the best
from Fort Pierce, Florida
Submitted on 19-09-2016
We have stayed at many Wyndam Hotels, but not a Travelodge, and this place looked good the internet. WRONG!! We stayed 5 nights that we booked online. When we checked in, the price was higher than we had booked. Lady straighten it out This place looked like it was something in its day, but time has not been good. The attached restaurant was closed. The room was a surprise. Very dated!! Lamp shade missing a ring to keep it on; the dresser was missing5 0ut of 8 knobs, the chair was stained.... Read more
from New Orleans, Louisiana
Submitted on 23-09-2016
The overall stay was good peaceful like i wanted it to be worked in the same industry so i had an eye out for stuff. Very clean and cool.
from
Submitted on 26-09-2016
I've travelled the world and never seen a hotel this bad from start to finish. First the desk gave me another persons credit card without looking up to realize I wasn't the right person. Then got to the room and bed hadn't been made, trash was still in room and carpets were filthy, this was at about 6 at night. So I have to go back and the lady just says oh ok well I only have a double room left so here you go. Get to that room and it's the dirtiest hotel room there is. Mold and rust in bathroom... Read more
from St. Petersburg, Florida
Submitted on 27-09-2016
We had planned to stay at this hotel for a working trip (3 rooms for 4 nights). We arrived late in the evening on the first night, and upon opening the door to the room it was obvious that the hotel was a poor choice. Total icky vibe. The room was damp, the carpet was very dirty, and the room was poorly furnished (lots of extension cords, cheap/damaged furniture, etc.) The next day I talked it over with our crew. We all were in agreement that we should find a new place to stay. I returned to th... Read more
from Plano, Texas
Submitted on 29-09-2016
I was mainly here to sleep-- the A/C was great. The area isn't too good but I slept most of the time. I did here some fighting next door at one point but my stay was really short I was sleeping most of the time I was in the hotel. The staff was alright. Its not five star. You do get what you pay for.
from New Orleans, Louisiana
Submitted on 30-09-2016
It was horrible and they charged my card for an extra night that I didn't stay. And the staff was horrible. Loud noise early in the morning I'm never going back there just horrible
from Grosse Tete, Louisiana
Submitted on 04-10-2016
For the most part it's a decent place to stay. The pools could use proper cleaning and breakfast should upgrade.
from Harvey, Louisiana
Submitted on 04-10-2016
I'll never stay there again. When you walk into your room the first thing you don't want to experience is a foul smell. The topper was having no HOT water! For two nights we had no HOT water and was told by maintenance it was because the water tank had to be lit. Really? The pool was gross like they don't maintain the chemicals or try to keep it clean. It was cloudy. Gross
from Crestview, Florida
Submitted on 06-10-2016
The staff is very helpful and accommodating. We have been going over for the past 2 years and the staff has been consistently great. They are working on much needed improvement to the rooms and grounds.
from
Submitted on 07-10-2016
Second stay at this hotel for work. The staff is very helpful. Met all of my needs efficiently. Hotel manager assures that service is conducted and all needs are met. Daily improvements are being made! Not complaints.
from Baton Rouge, Louisiana
Submitted on 11-10-2016
Excellent! Staff members Logan & Ashton were so helpful and nice! A++++ in my book and I will be back!
from Jackson, Mississippi
Submitted on 15-10-2016
The room was clean except for rust stains in bathroom tub. It was also very outdated. Other rooms had a flatscreen tv but mine had the old school big back. Overall it was comfortable and the staff was very friendly and professional.
from Jackson, Mississippi
Submitted on 18-10-2016
I traveled with my spouse and two year old daughter. We stayed in an accessible room because I'm pregnant and physically disabled and the stairs to the second floor were an issue. It's definitely not the place for a family with young children. There were a lot of homeless and solicitors outside the building and in the parking lot. The quality of all the furniture in the room was poor. We constantly had to request towels because there was only one complete set in the room and one additional ... Read more
from Belle Chasse, Louisiana
Submitted on 21-10-2016
This place is unsafe conditions bad area and the room smelled like mold, this place needs to be abandoned and demolished.
from Jacksonville, Florida
Submitted on 31-10-2016
Very noisy and in a very "shady" location. The people above us stomped around until 5 in the morning so we didn't get any sleep. The room was clean but did not have an iron or a refrigerator and the area was in crackhead central.
from Harvey, Louisiana
Submitted on 01-11-2016
People had access to our room, meaning we came back to the hotel from eating and the door was open. The bed was broken, lights didn't work, floors were disgusting, no trash cans, front desk ladies were rude, hair in the bath tub, the kooky couch look old and greasy. This place was horrible and I would not recommend anyone to go there.
from Tulsa
Submitted on 03-11-2016
From the minute I arrived, it was awful. I bought three rooms for four nights, a total of almost $1500. When I got there, they gave me keys to the rooms. We went up our room, the door was open. The beds were completely stripped. There were dirty sheets and blankets on the floor like a house keeper just up and left in the middle of preparing my room. The bathrooms lights were out and the whole place smelled of mold and mildew. They gave me another room. When I got to that room, beds were made and... Read more
from Seattle
Submitted on 04-11-2016
I booked 2 rooms at this hotel for Halloween weekend and after the unfriendly girl at the front desk checked in one of my rooms, she told me that the other room had been cancelled by the hotel due to a pipe bursting and ruining some of their rooms. Now I am smart enough to know that they just oversold the hotel and rather than take accountability and provide rooms elsewhere for the travelers who guaranteed reservations with their credit cards the hotel decided to fabricate a story to shift blame... Read more
from Kyle, Texas
Submitted on 06-11-2016
I used a corporate code to book the hotel room at a discount. The front desk clerk charged my card for a regular rate (which made my account overdrawn) and Travel Lodge had to reimburse me the remaining money. It took 3 business days to show in my account.
from Mount Hermon
Submitted on 06-11-2016
1st room was moldy, no TV, no micro or mini fridge...front desk moved us to another room. No mini fridge in this room either but to tired to care...
from Houston, Texas
Submitted on 06-11-2016
This place is visually unpleasant, the staff is not very helpful and the maid service never came to clean the room. On top of those mishaps, the room we were assigned had a non working phone, the light was out and the bed collapsed. The water in the pool was a disgustingly brownish color. The parking lot was tore up, trash was everywhere and it stank. It seemed like some ppl were living there. My advice is to find another place.
from Dallas, Texas
Submitted on 07-11-2016
For the most part, I don't have any bad things to say about the hotel itself. I always bring my own sheets and comforter and pillows (I'm a bit of a germafobe.) The staff was friendly and helpful as a busy Halloween weekend would be there.
from Sparks, Nevada
Submitted on 09-11-2016
The hotel is not in a good neighborhood. The service was not very friendly. There was mold in the bathroom.
from Miami, Florida
Submitted on 13-11-2016
They girl at the front desk when it was time for me to check out accused me of not paying half of my stay when I first got there is paid half cash half credit I didn't get her name but she had worked over night she was disrespectful and no help and just on her phone I then had to wait for Ann to get there for her to assist me which was 2 hours later around 8:30. The girl that was disrespectful needs to be retrained or if she's not happy with her job she needs to QUIT.
from Atlanta, Georgia
Submitted on 14-11-2016
I drove from Atlanta to New Orleans.. got to my hotel and was extremely disappointed.. Hotel did not look the way Internet shows it. Rooms very smoky.. I only Stat one night and have to leave..
from Lakewood, Colorado
Submitted on 16-11-2016
I guess is true you get what you pay for, we just thought we were getting a good deal. Our rooms had to be changed after we checked in, because of how horrible they were, they smelled, were dirty and the furniture was completely outdated, it looked like it was there since the 70s. We were excited about swimming and unfortunately, the pool was too dirty to swim. I suppose we may have just been to spoiled in the past with our other Wyndham stays :(
from Austin, Texas
Submitted on 20-11-2016
An overall we were really happy with the staff the room we are looking forward to our next trip and you'll be our first pick. The breakfast wasn't what we expected and the WiFi was very poor. God bless keep up the good work you have happy customers over here.
from Harvey, Louisiana
Submitted on 26-11-2016
The air conditioner wasn't working the front desk clerk refused to switch my room the next day and told me that I couldn't stay at the hotel anymore
from Houston
Submitted on 28-11-2016
I stayed at this hotel only because I couldn't cancelled. It was dirty, not well equipped in our room. Front desk staff unfriendly, unknowing of the rooms being dirty or clean. Old scratched up furniture and no microwave in room. The overall experience was inexcusable for the conditions inside & out.
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