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Embassy Suites by Hilton Baton Rouge

Baton Rouge, LA, US (BTR)

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Based on 797 reviews
The Embassy Suites hotel is perfectly situated for guests to make the most of their time in Baton Rouge.
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Embassy Suites by Hilton Baton Rouge
4914 Constitution Avenue, Baton Rouge, LA US 70808

Why Stay Here

Free Airport Shuttle
Free ``Made-to-Order`` Breakfast
On-Site Dining and Room Service
Indoor Pool
Putting Green
Fitness Room
Meeting / Convention Rooms

Resort Details

Business and leisure travelers alike will find much delight in this exquisitely renovated hotel. The Embassy Suites hotel is perfectly situated for Guests to make the most of their time in Baton Rouge.

Accommodation Details

The Embassy Suites Baton Rouge hotel suites are spacious and comfortable. Guests staying in Baton Rouge can enjoy a great night`s sleep in a setting where relaxation and refreshment are essential. Standard features include:

Spacious Bedrooms with One King Bed or Two Full Beds
Sleeper Sofa In Living Room
Two 25 Inch TVs with Full Cable
Pay-Per-View and Video Games
Mini Refrigerator
Coffee Maker

For business Guests, the conference suites offer a spacious six person table in the living room to work in comfort.

Restaurants, Lounges & Bars

At the Embassy Suites Baton Rouge hotel your dining experience is sure to be unforgettable. Expert chefs prepare an array of delightful dishes in the hotel restaurant.

Complimentary cooked to order breakfast with a variety of options. Enjoy complimentary drinks and refreshments at the Managers Reception. Enjoy American Cuisine at its best at the Zydeco Bar and Grill open for lunch and dinner.


The Embassy Suites Baton Rouge hotel is within close range of many local attractions. Within just two miles of the hotel, there are a variety of shops and restaurants for you to enjoy.

Louisiana State University
Casino Rouge, a riverboat casino
Greater Baton Rouge Zoo
Belle of Baton Rouge Casino
LSU Rural Life Museum
Blue Bayou Waterpark
Port Hudson Battle Grounds

If you are planning a business trip to Baton Rouge, take advantage of the fantastic corporate services available to you!

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 797 reviews
from Jackson, Mississippi
Submitted on 18-05-2016
This hotel provides an extra dimension from the regular hotel. You see many people doing different things in the hotel, thus you don't feel isolated. Every room is open to the inner core. Only negative is that you can here the noise from all the people walking around and downstairs. Breakfast is phenomenal as always with the Embassy Suites. Buffet with made to order omlets. Buffet also include your scooping of different yogurts. The room was very nice. The shower head was old, but I call... Read more
from Texas
Submitted on 18-05-2016
My family and I recently stayed for two nights at this hotel. We arrived very late and check-in was easy. The rooms were standard, nothing over the top, but clean and comfortable. That is most important. One complaint that I have about the room is the lack of ventilation in the bathroom and its size. Whenever you put the shower on and the bathroom gets a little steamy , EVERYTHING is covered in condensation. (Floors, counters, walls, etc) I found this unsafe and annoying for someone who li... Read more
from Baton Rouge, Louisiana
Submitted on 19-05-2016
Stayed here for business. Rooms are spacious, clean and well equipped. Staff was friendly and very helpful. The Hotel was quiet and the beds were comfortable. The buffet breakfast was the best of any Horton I have ever stayed in The hotel is close to many restaurants and grocery stores
from Cottonport, United States
Submitted on 20-05-2016
Arrived around 2:30 and discoverd that my 2 room reservations were not near each other-receptionist immediately found room 301 but was not ready but should be ready in about 30 minutes; room 304 was ready for check-in; well, room 301 wait turned into 2 hours after I kept asking about room 301-come to find out the room had been ready-seemed to be miscommunication between housekeeping & the front desk-my need to improve this problem-our rooms were awesome, breakfast was great, really enjoyed our s... Read more
from Lafayette, Louisiana
Submitted on 22-05-2016
Stayed for my daughters graduation from LSU. Very modern, free breakfast with lots of options. Nice managers reception in evening with drinks and appetizers. Close to lots of good restaurants and shopping areas.
from Wesson, Mississippi
Submitted on 31-05-2016
I highly recommend Embassy Suites if you are traveling to Baton Rouge. Awesome breakfast buffett , clean rooms and the staff are so friendly. Get Nolan LeBlanc to make you an omelet. They are the best. He remembered all of us from last year. Not many hotel staff do that. His omelets are so good, and fresh!!!
from Biloxi MS
Submitted on 31-05-2016
The property is dated, employees lack hospitality training, no security after hours, soft goods needs to be replaced. Not the beautiful professional business class upscale place I remember. Seemed more like a economy class property. I would not choose this place again.
from Boston, Massachusetts
Submitted on 01-06-2016
The hotel was in a great location in proximity to Tiger Stadium where the event we were going to was being held. We also had access to convenient and reasonably priced door-to-door transportation available to us for our particular even has well!
from leawood, kansas
Submitted on 02-06-2016
Nicer place than i expected. Been remodeled but old structure. Good breakfast, SLOW elevators... Decent location, but right next to freeway. Only there one night, did not see fitness room. Worth a second stay
from Beaumont, TX, United States
Submitted on 06-06-2016
I reserved a room at the Embassy Suites based on my many positive experiences with the brand. This particular room was disgusting. Mold on vents, sticky stains on the carpet, carpet was soaked along the patio doors and the room smelled musty and moldy. Called front desk a spoke to a very apathetic clerk.
Submitted on 16-06-2016
Stayed here this past Sunday night for the LSU super regional. Did not realize that this was the team hotel...for the other team. Arrived at 1:30 and was dismissively told that we could not check in early as the hotel was fully booked the night before. Came back an hour later and was checked in with no problems. Not sure what difference the hour was as either way it was an early check in. Omelette chef on Monday morning was not particularly friendly. Breakfast shuts down at 9:00 am sharp ... Read more
from st. louis, United States
Submitted on 18-06-2016
for the money, a room w/ beds where the door closes, while the tv or bath or whatever can go on w/o bothering bedroom. drinks inthe evening, a breakfast of whatever you want. A great hotel w/ a great value.
from Beaumont, Texas
Submitted on 21-06-2016
Normally enjoy my visits to the Embassy Suites looking forward to relaxation. This hotel was the exception as there were a tremendous amount of young kids there during our stay. Kids took over the free bar time ordering virgin drinks, wiped out the snack bar, wrestled on the floor and played in the lobby till around 2:00 AM. No parental discipline and absolutely no control from the staff. We will be staying at another hotel while in Baton Rouge.
from Panama City, Florida
Submitted on 21-06-2016
Disappointed in elevators but staff and location were perfect for our needs. Made to order breakfast was nice. Larger variety of fruit and faster rotation of cooked food would have been a nice addition
from Baton Rouge
Submitted on 21-06-2016
The hotel is very nice and you get a lot for what you pay for. The rooms are really nice size. They are very accommodating for those of us with multiple children. Also there is a microwave and refrigerator in the room that is also a plus.
from Kenner, Louisiana
Submitted on 28-06-2016
The slowest elevators in the world! Internet was really slow too BUT the staff, food and room was excellent! I will be back but will request ground floor next time. You could go into retirement waiting for that elevator.
from Dallas, Texas
Submitted on 28-06-2016
I was disappointed with this hotel after my most recent stay. I have stayed in multiple Embassy Suites hotels, and this was my worst stay ever. The elevators were extremely slow. The A/C did not cool the room, even after being on for almost 4 hours straight. In addition, I had to call the front desk 2x to report a group of 10-12 unattended young teen girls in the room next to mine, acting like wild animals. I would not stay again, nor recommend.
from N/A
Submitted on 29-06-2016
It was a great trip. The staff was very friendly, kind and helpful. As a single woman who was alone on a business trip, I felt that staff had created a safe environment for me to stay in. I would definitely recommend that you would choose this hotel to stay in.
from Folsom, Louisiana
Submitted on 30-06-2016
This was a very nice hotel, friendly staff, very clean and centrally located. They offer free breakfast and evening snacks and drinks. I was there on business, but would definitely use this hotel for personal reason if ever in Baton Rouge again.
from Shreveport, Louisiana
Submitted on 01-07-2016
Staying at the Embassy Suites is like being inside a quaint little self contained foreign village! Everything you need is there, including free internet, clean bathroom, comfortable bed and a hot breakfast! There are perhaps too few elevators, which seem to run quite slow and some parents allow their children to run wild and scream.
from San Francisco
Submitted on 03-07-2016
Beautiful hotel, happy hour reception free breakfast buffet nice gym free airport shuttle definitely worth it and would stay again. From check in to check out everything was wonderful friendly helpful staff
from Baytown, Texas, USA
Submitted on 03-07-2016
We arrived a little late about 10:30pm on Monday night 6/27. We were greeted with a smile. We went to our room and the next morning ate breakfast which was made to order. Best breakfast I have had at a hotel in a long time. It seemed like every employee had a stake in the hotel. Everybody was so NICE and I mean EVERYBODY. From the front desk to the cleaning ladies, anytime I was met in the halls or on the elevator EVERYBODY ask how we were doing and if everything was ok. To me that shows t... Read more
from New Orleans, Louisiana
Submitted on 07-07-2016
We were very happy when we first arrived, but disappointed as the stay progressed. Facility needs updating. The elevators were very small and a/c did not seem to work in the common parts of the hotel, or very well in the rooms. The rooms were very clean, but beds were super uncomfortable. Even the kids tossed and turned all night!! Walls were thin, I could hear the rooms above me flush the toilet all night, I could hear slamming doors, and I could hear all of the activity in the lobby which seem... Read more
from Madison, United States
Submitted on 09-07-2016
This is a great return on investment for me personally and professionally. The staff was nice and Franchesca went out of her for me at breakfast. The wi fi is a little weak in the bedroom, but strong ever where else.
from Shreveport, Louisiana
Submitted on 09-07-2016
Constantly disconnected from wifi, couldn't get any work done. When it would stay connected, was very slow. Other than that, was typical Embassy Suites stay. Coworkers enjoyed the full service breakfast. Coffee was good.
from Frisco, United States
Submitted on 09-07-2016
Wow! Checked in online and had an additional guest on the reservation. When she arrived before me they said there was no reservation in my name or hers. I spent 15 minutes on the phone only for them to find the reservation and say they had no idea why that would happen but she can come back now. Room was ok but dirty bath mat towel on the floor. They can do better.
Submitted on 10-07-2016
The hotel was very busy with two family reunions. If we had known we would have stayed somewhere else because we had to wait forever in the breakfast line and elevator line, etc. but the staff was very helpful and friendly. Maid service didn't stop by our room a single time till checkout day then they woke us up at 7 wanting to clean the room.
from Lynchburg, Tennessee
Submitted on 13-07-2016
This hotel was just alright. I wouldn't stay here again. The room was just OK. I was disappointed with breakfast service being over at 9:30. That's just a bit early when you're trying to have a relaxing, laid back, vacation. It's an older hotel and needs a lot of updating. The staff was very nice. It's just not up to Embassy standards for me.
from Flowery Branch, Georgia
Submitted on 13-07-2016
I have been Staying at the Hampton Inn I-10 South for years but have moved up to hear as they have a bar and free hot breakfast and has easy access off the freeway. believe but is a full buffett with omlettes and OJ, coffee, danish- complimentary for everyone- which is a great plus. Be sure to tip the servers as this is a free service. !! From 5:30 to 7:30 is a free coctail hour with snacks- beer, drinks, wine- great bargain. I've now made this my go to hotel for BR when in town as its near e... Read more
from Houston, Texas
Submitted on 13-07-2016
I stay at his Hotel every time I come to BR. I have always thought the location, price and breakfast brings me back. I was disappointed this time however. On the 2nd day of my 3 day stay, my room was never cleaned. I told the front desk about this at 5:30pm and again at 9pm. It never got done. I thought the Front desk could have been a little nicer about it. HOWEVER, after taking to the Hotel Mgr., Ed B., I will have to say no one has treated me as compassionate and willing to make it rig... Read more
from Baton Rouge, United States
Submitted on 13-07-2016
Form the time I checked in my room was repulsive. I had stained sheets on soda bed linen, someone else's earrings left on the open floor. Lastly, a huge weave/ hairball under my bed. Not to mention if you need ice bring it because none of the ice machines on any of the floors were dispensing ice. WTH?
from New Orleans, United States
Submitted on 14-07-2016
This hotel has a friendly atmosphere, with a beautiful, large lobby to relax and eat and drink, or even entertain. The guest rooms are clean and spacious, and the staff treats you like family. It is truly and nice place to stay.
from Baton Rouge, Louisiana
Submitted on 15-07-2016
We held our 2016 family reunion at the Embassy Suites in Baton Rouge. On Tuesday night, we held the "Meet and Greet" and Wednesday night we held the family banquet. On the following day, we left for a four day cruise to Cozumel, Mexico. The service and hotel accomodations were "Exceptional'. Loryn and the entire sales staff were always PATIENT, PROFESSIONAL AND ACCOMMODATING. The front desk personnel always had a smile and were always friendly and the banquet staff went above and beyond to ... Read more
from Bryan, Texas
Submitted on 17-07-2016
This embassy had the slowest elevators ever. It was so crowded and you could not get in an elevator. The staff was ok, but not as friendly as usual. The room was nice and normal. Great location. The breakfast and happy hour were wonderful as expected. However, there was always a long line and the bar only had one bartender, which was woefully understaffed.
from Baton Rouge, Louisiana
Submitted on 19-07-2016
Enjoyed the indoor pool, it was very clean and complimentary breakfast was delicious and full of variety.we enjoyed the Stay, the staff was accomodating and helpful. We had a great experience overall.
from Houston, Minnesota
Submitted on 19-07-2016
Date stayed 7/ 1- 9pm /2- till check out 2016 First let me say to be fair to the Embassy they we're having a function and one of their meeting rooms it appeared to be a family reunion with that said let me begin. We drive up and there is six cars parked where you would drive up to the front door and step in check in and unload I had my son move to the driver seat so that if the line was to move we would move up be out of the traffic exiting the parking lot Lane. I walked my wife in and it was a... Read more
from Houston, Texas
Submitted on 20-07-2016
The staff was great from top to bottom. I would recommend this hotel to anyone staying in Baton Rouge. The breakfast was great and the line at the omelette station moved quickly. The managers reception was great!
from Houston, Texas
Submitted on 20-07-2016
I am a regular traveler to Baton Rouge and have stayed here several times. The hotel is in a decent location if you want to be near the Corporate Blvd area and the rooms are a good size. Breakfast is also very good compared to other options nearby. However, every time I stay there I end up telling myself I will never go back. There is always a different reason. This time it was housekeeping. There was no soap in my room the first night. Okay small oversight and they delivered some when I asked. ... Read more
from Thibodaux, Louisiana
Submitted on 22-07-2016
I have stayed at this hotel before. The breakfasting breakfast staff is awesome. After that everything is mediocre. The hotel lobby was hot, ice machines didn't work. The food in the room fridge was warmer than if left out on the counter. The biggest dissapointment was the fact that money was pulled from my debit card without warning and not only did they take the money from the entire stay before checkout, but they also withdrew money incase there were additional room charges. It wasn't... Read more
from South Louisiana
Submitted on 25-07-2016
The property is an older one but recent renovations make it one to consider while in Baton Rouge. Although I preferred the previous look of the interior of the Hotel (More New Orleans Style) they did a good job of modernizing the common areas. As with most all Embassy Suites there is a "cocktail/social hour" every evening. The lines for drinks get quite long and the snacks get rummaged through like a 25 Cent Garage Sale! However, the staff tries to keep up and are overall pleasant. Free Drinks a... Read more
from Covington, Louisiana
Submitted on 29-07-2016
The staff was great. Everyone we encountered was polite and asked if we needed anything. The breakfast was decent for a hotel breakfast. The evening reception was a nice addition to the stay. The rooms could have been cleaner. We had used towels and Un-cleaned sinks in our room.
from Jackson, Mississippi
Submitted on 03-08-2016
Appearance of hotel was impressive. Inside of hotel looks like upscale apartment complex. Rooms nice and spacious. Enjoyed having sleeper bed in room. Just need to have pest exterminar to come in and spray for bugs.
Submitted on 05-08-2016
We arrived on a Saturday afternoon. The place was packed with rowdy teenagers, and a huge loud church group. They had trashed the main floor during the manager's reception. There was food thrown all over the floor, and spilt drinks everywhere. They slammed doors all night, and were running up and down the hallways. Our room also wasn't the cleanest. There was mold in the bathroom, the hotel doesn't use trash bags in the cans, and there was a strange pulp like mess on the walls. However, the beds... Read more
from Houston, Texas
Submitted on 06-08-2016
This hotel stay was incredible. The location is great too! The front desk staff was welcoming and even suggested some wonderful shopping areas when we weren't sure on where to go! They had a lovely evening complimentery happy hour with light snacks and drinks. I didn't eat but I did enjoy a nice cold beer. The beds were comfy and the rooms were spacious! The water temp was always great and so was the water pressure in the shower. The only issue was it leaked out of the shower curtain. I ended up... Read more
from Oak Ridge, North Carolina
Submitted on 06-08-2016
This was the worst experience I have ever had at an Embassy Suites. The staff could care less if they helped and I am pretty sure they can't spell Service let alone deliver it. The sheets were dirty at check in and it took hours to get clean ones. The breakfasts and evening drinks were well done. My bad experiences were directly related to the cleanliness of the hotel and the lack of service. One front desk attendant actually asked "What do you want me to do about it" when a complaint about wait... Read more
from Baton Rouge, United States
Submitted on 08-08-2016
The room was not available at the 3:00 Check in time. We had to leave and returned to check in. The wait was about 30 minutes in the lobby as they attempted to take care of other customers. Once we received the room key for the 4th floor, we got up there to realize the key did not open the room. We spotted another front desk worker who was in the area and he gladly opened the door for us, only to find out they put us in the wrong room. The room only had a king size bed when 2 full size beds... Read more
from Morgan City, La
Submitted on 10-08-2016
This hotel has a lot of potential. It could be beautiful. But housekeeping does a VERY poor job of keeping it cleaned. Hair everywhere in the bathroom and room. Dust falling off the headboard onto the pillows. Mold throughout the tub. The pool looked disgusting and some cover in the middle was floating off. I won't stay here again. The staff were very friendly. Sure wish the Housekeeping would get it together. It would be an amazing hotel.
Submitted on 10-08-2016
I've stayed here previously and never had a problem with this hotel, but I was major disappointed this trip. Check in was easy, front desk was nice. I get up to my room (326) and it has this terrible musty smell to it, slightly sewer like. I saw a notice about them cleaning carpets so maybe... I open a drawer to put something away and find a bag of old Chikfila, with food inside. I alert the front desk, who was nice, and removed the food but didn't ask if everything else was okay or if I wanted... Read more
from Alexandria, Louisiana
Submitted on 12-08-2016
This hotel is very well kept. The staff does an excellent job and the service is always with a smile. Our room was clean and ready when we arrived. The breakfast was great. No wonder it's called world class! The breakfast servers go above and beyond to insure that everyone enjoys their breakfast experience. We did not make to the Captains reception but if it's anything like the breakfast, I'm sure it was great. The free parking was another bonus. This is a family-friendly hotel. There are alway... Read more
from Powell, Texas, United States
Submitted on 13-08-2016
Nicely remodeled hotel. Easy access to highway. Breakfast was great and evening reception was nice. The waitstaff in the breakfast area were very attentative. The pool looked very inviting. The only problem I had was after the first night of a 3 night stay my key card did not work and had to go back down to the lobby the get it reactivated. A bit of a pain when you are loaded down with stuff to have to go back to the lobby.
from Madison, Mississippi
Submitted on 01-09-2016
Staff was extremely nice and accommodating. They could not have been nicer at check in. Rooms were clean. Hotel is dated but still a nice place today. Breakfast was very good, except microwave bacon, come on, you're better than that. Overall very nice stay.
from Cleveland, Ohio
Submitted on 02-09-2016
I stayed at this hotel for work from 08/17/2016 thru 09/02/2016, and the stay was amazing. The hotel staff is what made the stay for me so great. Of course the hotel is clean and modern, but it also has preserved it's vintage structure as well. I must give a special shout out to the lady's at the breakfast area Resha & Shawn, They made me feel comfortable and special. Whenever the breakfast buffet was running low on food they cooked more food without hesitation. Also the lady's at the breakfast ... Read more
from Canaan, United States
Submitted on 04-09-2016
Embassy Suites Hotel In Baton Rouge is a GREAT Place to "kick-back" and relax.... Hotel is Large - eight floors- a great staff that cooks your breakfast the way you want it! Evening "managers social" in the lounge...Great place to kick-back and relax and meet / socialize with new or old friends.
from West Palm Beach, Florida
Submitted on 06-09-2016
Home away from home our stay was great the area great restaurants we enjoyed the breakfast the service we received was great we did not want to leave the hotel the beds was comfortable everything was in place
from Brockton, Massachusetts
Submitted on 07-09-2016
We had a block of rooms for our Family Reunion here. This Embassy in Baton Rouge ,Louisianna was wonderful. Even though it had been effected by the floods a month before we arrived They kept us informed on the status of the hotel, weather and accommodations and possibility of any cancellations. The hotel was outstanding in keeping my family informed so that our travel plans might not become stressful
from Newport Beach
Submitted on 09-09-2016
I have had very good service on a long term business stay. I have enjoyed the social hour each evening. The housekeeping does an excellent job of cleaning and providing clean towels and linens. The suite is very comfortable. The Front Desk staff are very helpful. One of the circuit breakers switched off causing my room refrigerator to be off for a full day. All my food was spoiled and the manager on duty cheerfully paid out money for the food and gave me a Gift Certificate. The cooked to o... Read more
from Mandeville, Louisiana
Submitted on 12-09-2016
The hotel was affected by the flooding, but refused to admit so. The rooms we stayed in had dehumidifiers in them to "reduce the moisture due to the temperatures". There was bubbling in the bathroom walls and water damage to the picture hanging in the bathroom. They had many workers running around the entire time we were there from a "Wind, Water, Fire, and Mold" company. Aside from that the shower had mold, the air vents were filthy, and the service in the restaurant was terrible (we waite... Read more
from Gonzales, United States
Submitted on 15-09-2016
This hotel provides beautiful, clean 2 room suites. The free hot breakfast helps start your day in the right direction. There is an evening reception with free drinks and snacks. The snacks can make a meal. The staff of all areas are so friendly and helpful. The conference room is great but very cold. So if you're planning on staying in there, be prepared. Lots of nearby shopping and restaurants, but I must say the food at the hotel is superb! Why leave?
from Shreveport, United States
Submitted on 16-09-2016
Staff, mattresses, service horrible. I will not stay here again. Overpriced and not worth it. Waitresses in breakfast area only catered to male staff. Both appeared to not want to work there. Mattress was hard as a rock. The traffic also kept me up all night. The loud humidity machine was almost the death of me.
from Chesterfield, Missouri
Submitted on 17-09-2016
This is an old facility with dated design and furnishings. The suite I stayed in was inefficient space use with some really dated furnishings. The bathroom was very small and again dated design. There was construction going on in the parking lot and made access difficult. Elevators are slow! There are pirobably other newer hotels in area that might be better value.
Submitted on 18-09-2016
I stayed for about a week helping with flood recovery. My room was well attended to and everything seemed to be running smoothly. Breakfast was well prepared and the two young ladies who made to order eggs and omelets were great and remembered my preferred omelet after the first morning. While there is no wow factor about this particular hotel it provided everything I expected and served me well. My only complaint would be poor wifi however it was sufficient.
from Mobile, Alabama
Submitted on 18-09-2016
Hotel provides clean comfortable suites. The staff of all areas are so friendly and helpful. There were a few members of the staff who excelled above and beyond expectations. Loryn the sales manager was able to secure rooms for me and staff during a very busy time for the hotel. She always greeted us with a smile and was very attentive and communicated thoroughly. She was a pleasure to work with! Only way to describe her is AWESOME!!!!!!! Resha and Shawn the morning cooks of the breakfast sta... Read more
from Lake Providence, United States
Submitted on 19-09-2016
The staff was very helpful, and Shaun, Resha and Plato prepared the breakfast did a great job. The hotel was a very pretty place. It is in a good location, close to the restaurant, stores, banks, the interstate, The staff did a great job in accommodating our request. The shuttle took me to where I needed to be without any problems.
Submitted on 04-10-2016
i came to stay at your hotel about a month ago to help my family after the flooding. i was warmly greeted by the front dest clerk Major who answered all the questions i had. he even took the time to give me directions around the city so that i could easily get to my families area. Major made my stay much better
from Savannah, Georgia
Submitted on 06-10-2016
I am very disappointed, that this hotel chose to put out all female employees and all disaster survivors so they could feel their hotel to get money for football games. Service is one thing looking out for your family your friends and your local community is another. Very disappointed! If you want to spend your money with somebody who does not care about your locals or state and federal people this is your hotel.
from State College, Pennsylvania
Submitted on 06-10-2016
The staff were extremely friendly. The suite was comfortable and well stocked. The evening reception and breakfast buffet were excellent. Breakfast was exceptional with made to order omelets and plenty of pastries.
from New Iberia, Louisiana
Submitted on 10-10-2016
The Baton Rouge Embassy is not only an excellent hotel with great rooms and awesome service, but the staff is what makes it exceptional. I want to especially thank Areshia and Shaun for their great service and friendly personalities. I was at the hotel from October 4th-7th. The breakfast food was delicious, and Areshia and Shawn were very professional. They even remembered how I like my eggs without being told. They represented the hotel very well. Thanks ladies.
from Edmond, Oklahoma
Submitted on 10-10-2016
The accommodations were good. The customer service, meals and helpfulness of staff were great. The general manager went above and beyond to take a couple of us from our company to the airport. One of his staff was ill and he stepped in to fill the role.
from Luling, Louisiana
Submitted on 11-10-2016
Part of the cieling was falling off, room had a faint mildew smell, toilet was not clean. Had to get shampoo from the front desk because none was in the room. Towels didn't smell fresh. Not good lighting in the rooms.
from Lafayette, Louisiana
Submitted on 01-11-2016
I am not one to ever complain about hotels but we Will not stay here again. Room was old and dingy and carpet was stained and sticky. Would not walk barefoot. Bathroom was very small and tub had rust stains all over. Rooms are in much need of a makeover. Definitely not a place for a family of 4 to share the 2 beds - beds are full size, not queens. Only thing good was the breakfast. Would not stay here again.
from Arecibo
Submitted on 02-11-2016
Is the best place for bussiness . Mrs . Mimi and Mrs . Katia make you feel like home ; thank you girls you are the best. Every thing in this place is perfect ; is clean , elegant facilities, great breakfast ; near to restaurantas and stores. I am pretty sire to recommend this place for bussiness or pleasure.
Submitted on 02-11-2016
Was told some horror stories by folks about this place. I had to see for myself. I must say, I am impressed so far. I must have checked in a different hotel. Reception was very friendly, the room spacious and clean, rates reasonable, staff friendly. Evening reception, awesome! Morning complimentary breakfast nice! Special thanks to Mimi, Katya, and David, A++ employees. I am definitely enjoying the stay so far. I'll be here until Feb 2017, so I will know. I will update this post upon departure.... Read more
from Freeport, Texas
Submitted on 02-11-2016
The hotel was excellent the staff was excellent do yourself a favor and stay at Embassy suites I stayed at three other hotels in the Baton Rouge area and this was by far the best one the hot tub this morning to the breakfast this week the staff the location . All totally exceptional . If there was one Delta it would be the fact that on the weekends when LSU plays you have to move out of the motel even on extended stays .
Submitted on 02-11-2016
Good location and friendly staff. I appreciate the breakfast to help get a quick quality start to the day. Could tell the hotel is well used but it was clean. I will be back again because of location and an accommodating staff.
from Linden, New Jersey
Submitted on 04-11-2016
This isn't my first time to this hotel and it's good but it's beginning to show its age. Elevators are very slow. Decor is a bit dated. Breakfast is really good. Internet isn't very good so I'm not getting any work done. Still worth staying here
from Little Rock, Arkansas
Submitted on 05-11-2016
I stayed at this hotel from November 1 to November 4. I usually look forward to staying at Embassy Suites, but I was very disappointed. The room was not clean. One day housekeeping just pulled the blankets you and didn't even make the bed. The sheets didn't smell fresh at all. The extra blanket smelled so bad I couldn't use it. There was a wad of dark sticky something on the floor, and since housekeeping wouldn't clean it, I had to cover it with a towel. There was a plumbing issue that made w... Read more
from Paola, Kansas
Submitted on 07-11-2016
Great Hotel. Clean. Breakfast was awesome every morning. Great location. The Staff were all polite and professional. The rooms are spacious and very nice. When I return to Baton Rouge, this will be our hotel.
from Baton Rouge, United States
Submitted on 07-11-2016
Hotel was nice and comfortable. The check-in process was very quick if you did the early check-in process. I was given the room I pre-registered. However, dehumidifiers in room made air too dry and we could not stay in the room. Hotel staff did accommodate us and located a room without a dehumidifier. The hotel was very nice and quiet. However, as we washed our clothes, the laundry dryer didn't work and we had to dry our clothes in our room until we were able to get home and put them in the drye... Read more
from Huntsville, Alabama, United States
Submitted on 08-11-2016
What a great way to wake up to a free breakfast! Resha and Shawn prepared us the best omlettes each day. They were always friendly and very efficient - never waiting long for a custom made breakfast! If everyone in the hotel used Resha and Shawn and role models it would be absolutely perfect. Most of the other staff members were somewhat friendly and accommodating but nothing compared to these ladies.
from New Port Richey, Florida
Submitted on 08-11-2016
Hotel staff was very helpful accommodating our early arrival. The hotel was very clean and the restaurant offered excellent dining options on the menu. The hospitality manager went above and beyond to ensure our dining experience was enjoyable.
from Huntsville, Alabama, United States
Submitted on 08-11-2016
Going thru renovations in the lobby area but it was not a problem at all. Loved Resha and Shawn in the breakfast buffet area - the perfect omlettes served quickly with big smiles! The other staff cleared everything away so fast and kept the area spotless!
from Houston, Texas
Submitted on 09-11-2016
I've waited a week to give this review, but it hasn't changed my mind. What a dump. This is Motel 6 meets Embassy Suites. I truly can't believe this is in the Hilton portfolio. Let's start with the bathroom. Disgusting. I was in room 519. Every time someone on a floor above me flushed the toilet or took a shower one could very loudly hear the water rushing down inside the wall. Just gross. Beyond that, the furnishing in the rooms were cheap, the TVs dated, the general decor was abysmal.... Read more
from Houston, Minnesota
Submitted on 09-11-2016
Date stayed 7/ 1- 9pm /2- till check out 2016 First let me say to be fair to the Embassy they we're having a function and one of their meeting rooms it appeared to be a family reunion with that said let me begin. We drive up and there is six cars parked where you would drive up to the front door and step in check in and unload I had my son move to the driver seat so that if the line was to move we would move up be out of the traffic exiting the parking lot Lane. I walked my wife in and it was a... Read more
from Dallas, Texas
Submitted on 13-11-2016
We came across an excellent employee, Raven from food and drink services. She was extremely helpful with tips about moving around in the area and provided polite and efficient service. Raven even followed up with us to ensure her tips were helpful and accurate.
from Yatesville, Georgia
Submitted on 14-11-2016
The hotel lived up to my expectations, it was very clean, staff friendly and helpful. The suite was spacious. Great breakfast menu and happy hour. The hotel have an indoors pool and exercise room. The hotel have a laundry room
from Abbeville, United States
Submitted on 14-11-2016
Excellent full breakfast and free nightly cocktail hour. Clean rooms with friendly, helpful staff. Great location, just off Interstate. Meeting room for conference was great with snacks like homemade cookies, coffee, rolls, cokes, and water constantly available.
from Raceland, United States
Submitted on 14-11-2016
Excellent hotel and friendly staff. I changed my reservation a week before arrival and was charged an additional $40.00. There was not enough parking. We had to park at hotel next door. Other than that, the hotel and it's staff were great.
from Princeton, New Jersey
Submitted on 17-11-2016
I would like to take this time to say how much these ladies have so much passion on their jobs. Always polite and willing to cook great breakfast in the morning. I have been staying at this Embassy for about a month now for business purpose, and seeing these ladies early in the morning with a smile on their faces makes for a great day! A+ rating for me and my guest who visit me here at this hotel. Good job and keep up the good work. Sincerely, Happy Guest
from Salt Lake City, Utah
Submitted on 17-11-2016
My husband and I stayed here for 4 days in November 2016. This is a very nice hotel with nice spacious sitting area and separate bedroom area in each room. They serve a nice warm breakfast every morning consisting of grits, scrambled eggs, roasted potatoes, bacon, sausage, biscuits and gravy, pancakes and eggs and omelets cooked to order. They also had 4 different kinds old cereal, oatmeal, yogurt, fresh fruit, juices, milk, coffee, toast, muffins and pastries. They also offer happy hour from 5:... Read more
from Shreveport, Louisiana
Submitted on 19-11-2016
We really enjoyed the wonderful breakfast spread! A shout out to Rusha and Shaun for outstanding made to order omelettes. A great way to start our day. These staff members were extra nice. Each staff person was extra helpful and friendly. We will be back..beds so comfy!???
from Shreveport, United States
Submitted on 19-11-2016
The staff was sorely lacking in providing guests with hotel amenities. They didn't know if room was ready, and sent us to a room with a giant dehumidifier in it and a bathroom with no door. Didn't tell us how to connect with free internet. Also didn't tell us about free happy hour or complimentary breakfast.
Submitted on 22-11-2016
First let me say thank you Lord for a good excellent place to stay with a staff that's dedicated to their hotel their job and most of all their GUEST ! I don't know where these previous reviews came from I am a guest here at this date and I'm posting the pictures of my room. This hotel has brand new carpet the rooms are remodeled newly renovated rooms the furniture is brand new they have an excellent buffet breakfast with chef and waitresses they have an omelet bar where you can personally orde... Read more
Submitted on 22-11-2016
I'm currently in the midst of a long-term stay at the Embassy Suites for business. So far the facility is nice, rooms are decent, and the staff is friendly and accommodating. However the wi-fi is terrible. Some days it works acceptably, other days it barely functions if it all. I've been here a week so far, and it's worked about 4 out of 7 days. I'm currently looking for other accommodations. For a hotel, in particular for a business trip, lack of internet is a total deal breaker.
from Slidell, Louisiana
Submitted on 25-11-2016
LOVE this hotel! Checked in and room smelled bad. Ms T immediately moved to another room. The breakfast staff, Ms Shawn and Ms ReSharper prepared great omelets and made sure our food was hot. The bartender was friendly and fun to talk with. Can not wait to go back.
from Tampa, Florida
Submitted on 27-11-2016
On way to visit family in Dallas Texas. This Embassy Suites was very convenient, right off of the interstate. The manager's reception was excellent a good variety of cheese meats and popcorn. I ate the gumbo soup at the bar and it was delicious. Good place to stay.
from Lafayette
Submitted on 27-11-2016
During check in we had to wait a hour for a clean room then the next day the room wasn't clean until 7:00 pm. Major problems with staffing of house keeping. The Digital check in was another waste of time. I requested my room and key but when we got to the hotel nothing. They have a lot of work to get better.
from West Palm Beach, Florida
Submitted on 27-11-2016
Not very satisfied room never cleaned halls littered with trash halls never vacuumed in 3 days same crumbs in front of elevator called front desk several times did not respond till 7 pm after a visit to the front desk more like a holiday inn in Newark !!!!
from Lady Lake, Florida
Submitted on 27-11-2016
We arrived late afternoon and were welcomed with free cocktails and appetizers! In the morning, had a complimentary breakfast that was personalized to our taste with such a variety of choices. Wonderful experience, clean and comfortable accommodations with a helpful staff. Would not hesitate to recommend to friends, family and business associates.
from Kentucky
Submitted on 29-11-2016
The hotel is very nice, safe and secure. Lots of free parking steps from the entrances. Front desk - especially Tina - were extremely helpful and accommodating when we had a special request a few days into our stay. We were there for an extending Thanksgiving Weekend to visit family and the hotel was very busy but the staff did an amazing job of keeping the breakfast line going and fully stocked, trash picked up, hallways and entrances clear, luggage racks available. The breakfast was very good ... Read more
Submitted on 30-11-2016
Value cannot be exceeded. The suite was comfortable and spacious. Bad was nicely made and bathrooms were very clean. I stay in an Embassy Suites every time one is available on my route. The cook-to-order breakfast is always a treat.
from Baton Rouge, Louisiana
Submitted on 02-12-2016
Down to earth person great customer service funny friendly one of the only reason come back to this location good cook and make my breakfast special in the morning always make me laugh and smile thanks Shawn for making me feel right at home.
from Tallulah, Louisiana
Submitted on 03-12-2016
Love to come to this property very good location staffs are very helpful and friendly service is great breakfast is very nice and clean and child friendly do miss having home made pancakes made hot and fresh