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Hilton Suites Lexington Green

Lexington, KY, US (LEX)

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Based on 583 reviews
Room & Rates

2 DBL DLX 1 BDRM ACC TUB

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2DBL 1BDRM STE ACC BATHTUB

PARLOR-SOFABED-REFRIGERATOR-MP3 CLOCK, HI SPEED 9.95/ DAY-SERENITY BED-LUX LINENS
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2DBL CONF STE ACC RI SHWR

CONFERENCE TABLE - REFRIGERATOR-MP3 CLOCK, HI SPEED 9.95/ DAY-SERENITY BED-LUX LINENS
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2 DBL BEDS 1 BEDROOM SUITE

PARLOR-SOFABED-REFRIGERATOR-MP3 CLOCK, HI SPEED 9.95/ DAY-SERENITY BED-LUX LINENS
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1KG CONF STE ACC TUB

CONFERENCE TABLE AND CHAIRS, HI SPEED 9.95/ DAY-SERENITY BED-LUX LINENS
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1KNG DLX STE ACC RI SHWR

CONFERENCE TABLE AND CHAIRS, HI SPEED 9.95/ DAY-SERENITY BED-LUX LINENS
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1 KING 1 BDRM DELUXE SUITE

PARLOR-SOFABED-REFRIGERATOR-MP3 CLOCK, HI SPEED 9.95/ DAY-SERENITY BED-LUX LINENS
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1KING 1BDRM STE WHIRLPOOL

FULL BREAKFAST COUPONS-CHAMPAGNE-DVD PLAYER, HI SPEED 9.95/ DAY-SERENITY BED-LUX LINENS
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Hilton Suites Lexington Green
245 Lexington Green Circle, Lexington, KY US 40503-3309

Chukker's Lounge offers an intimate setting for lively conversation or a relaxing cocktail. In addition, there are 20 specialty restaurants in the immediate area. Our Lexington, KY, hotel's recreational amenities include an outdoor swimming pool, fitness center and sauna. Nearby Shillito Park offers tennis courts, jogging trails, an outdoor pool and children's creative playground; just ask the concierge about vacation rentals. Lexington, Kentucky is a wonderful travel destination for horse enthusiasts, with:* Keeneland Race Course* Red Mile Kentucky Horse Park* Spendthrift, a thoroughbred horse farm and training center* Rupp Arena* Commonwealth Stadiumall a short drive from our hotel in Lexington. The Hilton Suites Lexington Green hotel offers complimentary transportation to nearby Fayette Mall, the largest shopping mall in the region. Travel should take you places.?

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 583 reviews
from Louisville, Kentucky
Submitted on 20-05-2016
Great access to local spots-bookstore, comedy club, restaurants within walking distance. Pretty quick access to downtown. Park and mall nearby. Rooms are clean, service is friendly. Refrigerator in room, but no microwave which I thought was strange but no worries.
from honolulu Hi.
Submitted on 23-05-2016
Went to visit my granddaughter and choose this hotel because she worked across the street . So, an awesome location , And close to major shopping. A nice room for the price. Two downsides . The air conditioner did not cool the room enough , and the bath room was extremely small ! Not good with two females !
from Cornelia, Georgia
Submitted on 24-05-2016
They are called 'suites' but that is stretching the limits of credibility. You couldn't whip a cat in the bathroom it was so small. We asked for and paid a premium for a ground floor room and that's about the beginning and end of the good here. Boring decor, thin walls, waste baskets that barely accommodate a wadded tissue, cable and WiFi that works when the mood takes them. Housekeeping showed up at 8 a.m. and then didn't come back until I requested them...to three different people. There is a... Read more
from indianapolis, indiana
Submitted on 25-05-2016
The room was spacious, clean, and comfortable. The view from our room was nice. The staff was friendly. Convenient to the event venue and restaurant of the wedding. The breakfast buffet was satisfying and hot.
from
Submitted on 25-05-2016
??Recommend? Yes ??Location: Easy access with nearby dining and shopping. ??Room: Separate sitting area. Well-appointed room. ?Service: Good ??Dining: Attractive, full serve restaurant. Good choices. ??Pricing: Variable depending on demand. Fair fir the area. ??Parking: Large, adjacent parking lot.
from Lexington, United States
Submitted on 31-05-2016
Centrally located, clean room, and a no fuss check-in...and reserved the room with the Hilton App.....quick and easy...This hotel has the digital key access, which means if you have the app, you can book the room and and go straight to the room without stopping by the front desk to get keys...digital key is safe and convenient....this is the way to go...
from CINCINNATI, United States
Submitted on 02-06-2016
Hotel room was clean a little bit noisy as A/C unit was not working properly. Bathroom lighting was a little dark and there was no exhaust fan. I liked the 2 separate rooms as it let my daughter go to sleep earlier. No microwave which stopped us from bringing some soups.
from Brooklyn, United States
Submitted on 04-06-2016
This hotel has it all! Shopping is literally across the street and the hotel is walking distance from several local eateries. The hotel itself is spacious, clean and friendly. I stayed here on business, but also brought my husband and dog. They both loved it too! The dog even got some treats at check in that were locally made and organic. The gym is very nice with lots of mirrors and clean equipment. The hotel room we had was very cozy, the bed was so soft, and the toiletries in the bathroom wer... Read more
from San Antonio, Texas
Submitted on 05-06-2016
If you like being insulted and having your integrity questioned, stay here. Front desk staff and dining room staff repeatedly made me provide written proof that my room rate included breakfast. They were very rude and condescending to me. They even told me my travel company (Rovia) was wrong to provide a room rate which included breakfast.
from London, United States
Submitted on 08-06-2016
Our expectations for Girls-Weekend was exceeded from our room to every staff member we came in to contact. This hotel is in a great location for socializing, shopping, and eating (drinking too of course!).
from Cincy, OH
Submitted on 17-06-2016
Nice hotel, clean, centrally located across from mall, lots of restaurants nearby. Staff was great, friendly & helpful, fine southern hospitality. Pool for the kiddies, bar for the adults, what else do you need?
from Naples
Submitted on 18-06-2016
Hotel is nicely located for traveling and access to stores, restaurants, etc. Staff was professional, efficient and friendly. We traveled with our dog and he was welcomed with treats. Room was clean and had everything we needed. I would stay here again.
from chesterfield, va
Submitted on 28-06-2016
We always come back to this hotel each year or whenever we are in Lexington. The location is really perfect for any visit, whether it be the UK campus, Keeneland, KY horse park or really whatever. I love the fact that you have a living room and then a separate area for your bedroom. Every time we come we never have a bad stay. That being said there are a few things that are getting a little "old" and could use some updating or renovating. The room we had was on the 3rd floor overlooking the... Read more
from Lakewood, California
Submitted on 28-06-2016
Located outside of downtown district but decent drive. Very nice suite rooms. Friendly staff. Traffic in area could be a bit annoying. Breakfast buffet was just OK. Many restaurants in area. Choice of daily newspapers is a nice touch as was a cooler of ice in lobby in the morning. Also good coffee available in lobby.
from
Submitted on 29-06-2016
My wife and I spent several nights at this location more than once and on all occasions we have enjoyed the stay. Rooms are clean and large, always cool on our arrival, everything requested was their. HILTON always a Joy to book and the Bed was very comfortable as well which is NOT always the case when selecting hotels...
from Louisville, United States
Submitted on 29-06-2016
comfortable clean accomodations, convenient to shopping, restaurants, etc. It was relatively quiet and I slept very well. Enjoyed having the small living room and the wet bar area. Close to many tourist attractions, and THE University of Kentucky. All in all, it was an excellent home base for an extended business trip. I would recommend for travel or leisure travel.
from Nancy, United States
Submitted on 30-06-2016
The check-in was easy. The room was better than I expected. I really liked the separate living area from the bedroom. It was easy for one person to stay up and watch tv while the other person could go to bed. Meals were good.
from Oneida, Kentucky
Submitted on 03-07-2016
The rooms appeared clean and bug free (big plus!). The ammenities were nice, but slightly outdated. Some things in the room seemed worn out- rust in the bathtub, some staining around bottoms of beds- but still a nice clean stay. The outdoor patio was a huge plus.
from Irvington
Submitted on 04-07-2016
Great place to stay ..Mall right a cross the road. ATE at Palmers which you can walk to...love my room overlooking Duck pond. FRIENDLY STAFF..GREAT BREAKFAST it is a quality place plenty of space for m
from Western Kentucky
Submitted on 05-07-2016
The very best hotel in the Lexington Area. Clean, beautiful suites, room service was perfect, lovely views of the lakeside Pavillion. Just a wonderful place for business stays or pleasure. Shopping and mall all within a mile of the hotel.
from Bowling Green, Kentucky
Submitted on 06-07-2016
Very romantic location on a lake attached to small mall with live music and comedy club. Large mall across the street. Lots of locations on property for couples to sit and enjoy fountains on the lake. Rooms were clean
from Saint Louis, United States
Submitted on 12-07-2016
Luxury level business hotel suite, with a large living room and moderate size bedroom separately. Located far behind a shopping mall, I expect most of the time it is very quiet, but this weekend there was a music stage created in the parking lot across the pond. It ended about 10 pm.
from Toledo, United States
Submitted on 13-07-2016
We were extremely happy with the location of this property, a very short walk to multiple restaurants with outdoor seating, a comedy club, live music, bookstore, shopping, etc. The staff in the hotel were very friendly.
from Martinsburg, West Virginia
Submitted on 16-07-2016
Tv's are outdated and some staff not so friendly. Breakfast starts too late to enjoy or even have if you start your day early as I did for 2 weeks. The refrigerator us junk need to upgrade ASAP! Also outside by pool area spray for insects.
from Maitland, Florida
Submitted on 18-07-2016
We loved our stay here. Our total stay was 5 nights. We were checked in by Nour, who helped us several times throughout our stay and is fantastic! She definitely has customer service skills. Ryan was very helpful as well. We ordered room service a few times. Food quality was good and their service also excellent. Everyone we came across in the hotel was very friendly and courteous but we do have one 'negative': that housekeeping loves to put the doors on the latch when their cleaning next door r... Read more
from Edmond, Oklahoma
Submitted on 18-07-2016
Excellent location- walkable to bookstore, malls, target, and overlooking a beautiful pond. Live music at restaurant across the way enjoyable from the pool. We chose a pond view but beware the open bar in center of hotel is on the same end of building as pond view rooms. It can get loud. But if you are in the bed area of your room with door closed to sitting area of room (nice option for families to put kids to bed and mom and dad can stay up!) it's not much noise. Multiple sitting areas on each... Read more
from Louisville, Kentucky
Submitted on 20-07-2016
The hotel was very clean and very spacious. We had a very huge group bc we were there with an baseball team and all the workers were very friendly. Jamison was awesome!! He always made sure we were well taken care of!! I will use this hotel again for sure!
from overland park, United States
Submitted on 21-07-2016
This hotel is overdue for a remodel. The room smelled so horrible. The stench invaded our clothes and made our kids miserable. It is a great location but nothing makes up for the smell we experienced.
from Paducah, Kentucky
Submitted on 22-07-2016
Good value. Great hotel. But if you need a cold room for sleeping, you might want to look elsewhere. Room temperature was fine dieing the day but couldn't get cold for sleeping. I need a room cold when I sleep or I wake up hot and sweaty. So that was my only problem with this hotel stay.
from
Submitted on 24-07-2016
We chose this hotel due to it being dog friendly and in our budget. The room was very clean and comfortable. We enjoyed a delicious full breakfast in the AM. Definitely stay here again when in Lexington, KY.
from Metropolis, Illinois
Submitted on 26-07-2016
The hotel is in a great location and we had a good stay. The rooms were clean and the there was a good gym. The hotel did seem a little out dated, especially for a Hilton. The service and staff wasn't up to the Hilton standard. Front desk did not greet and it seemed we were a burden. The bar and breakfast service was just as bad, they really didn't care. During our weekend stay, I found one employee that actually talked, the shuttle bus driver was extremely nice. He wanted to make sure we were h... Read more
from Raymond, IL, United States
Submitted on 28-07-2016
The staff made sure our large group (there for a family reunion) felt welcome and comfortable. The staff were attentive and helpful during our long weekend stay. We spent most of our time in the hotel at the pool. There was plenty of seating available around the pool, however, the pool itself was a bit small and too deep for beginner swimmers to touch the bottom except for on the steps. The location of the hotel next to Lexington Green Mall made it easy for our family of small children to g... Read more
from Pittsburgh, Pennsylvania
Submitted on 03-08-2016
We have stayed here a few times and really like the location. It is near the UK campus, but not so close that it is expensive or in the middle of chaos. The hotel is near the mall and other stores which is convenient. They also have a nice pond and patio area to walk around and relax in. They offer free parking which is also nice. The room was clean and quiet, but it never seemed to cool down. We had trouble sleeping because it was so warm and stuffy in there. The thermostat read 65, but i... Read more
from Lexington, Kentucky
Submitted on 06-08-2016
They went above and beyond to make sure I got to the airport on time and even picked me up on my return flight. This was excellent customer service to provide me with transportation back to the hotel after a long day flying.
from Hazard
Submitted on 08-08-2016
We stayed on a Friday night and lucked into a concert being played outside, next door to the hotel. We were able to sit poolside and listen to the music. We also enjoyed being able to walk to book store, which was also next door .
from Dayton, Ohio
Submitted on 09-08-2016
Service and clean comfortable suite are what u get at this Hilton absolutely love this hotel close to everything u need for a great weekend away service in the lounge is spot on room cleanliness top notch highly recommend staying at this Hilton above all others in the area
from Fort Worth, Texas
Submitted on 10-08-2016
Lexington greens is one of my favorite places to stay hotel has a lake behind it as well as a shopping mall to take care of any needs restaurant bars Comedy Club bookstore so they do have an excellent location there's a major mall that is close as well with a movie theater plenty of places to eat nearby
from Philadelphia, United States
Submitted on 14-08-2016
This hotel is in excellent condition. I appreciated staff allowing me an early check-in at 12:00 PM, which was necessary to start a webinar that began at 1:00 PM. Internet quality was good for conducting 8 hour webinar.
from Wadsworth, Ohio
Submitted on 16-08-2016
Very meh experience, old hotel that needs a refresh badly. Tile around the shower was old and did colored. Staff was less than accommodating, our refrigerator did not work and we were denied another room. Had to wait for maintenance to replace it. I've stayed at cheaper/lower end hotels that offered more. No microwaves except on ground floor. Lobby coffee was terrible. Denied use of the shuttle service. I will stay elsewhere next time.
from
Submitted on 17-08-2016
On 8/5/15, I was traveling from through Kentucky. Around midnight I began looking for a Hampton Inn to spend the night. I found that all the Hampton Inn hotels from West Virginia to Lexington were full. I contacted a Hilton Hotels representative to make a reservation and found that the closest hotel available was a Hilton in Lexington, Ky. I was over 2hrs away and explained to the representative that I wouldn't arrive until at least 3am. I also made the reservation for 5 people. Upon arriv... Read more
from Nashville, Tennessee
Submitted on 23-08-2016
Very close to shops and restaurants, which made it easy to pick up necessities for our weekend trip. It would be nice if they had a market inside to get breakfast items since the only option was to purchase breakfast in their restaurant.
from Lexington, Kentucky
Submitted on 26-08-2016
Tub wouldn't drain, no ventilation in the bathroom. Have to shower with door open to get the steam out. Interior needs facelift. Interior & exterior windows filthy. Lighting is harsh white and clinical not warm and inviting light.
from Atlanta, United States
Submitted on 02-09-2016
Overall experience was good. The staff is very friendly and extremely helpful. The hotel can use some renovations, it is somewhat outdated. However, it was clean (well as much as you can get old, dated things clean). The staff was the best. I had a flat tire they changed my tire. I had an incident were I was followed to my room, they handled that immediately.
from New York City, New York
Submitted on 03-09-2016
The Pool could have been a little fancier, also internet connectivity at the pool was not great so maybe having a router closer to the pool would be helpful for guests who have to work during their stay but wish to do so in relaxing atmosphere
from Indianapolis, Indiana
Submitted on 07-09-2016
We've liked this hotel for years mainly because of its proximity to downtown Lexington, Keeneland, and the horse farms. Once you figure out the highway 4 and Versailles Road, you can get around easy anywhere within about 10-20 minutes. If you've never been to the Kentucky Horse Park, Keeneland Race Track, or the many horse farms in the area..do it. It's an easy weekend that happens to have some excellent BBQ.
from Kevil, Kentucky
Submitted on 14-09-2016
Hotel is in a great spot, right off circle highway, and close to everything. Shopping and restaurants with in walking distance. Also not far from downtown, so if your in town for a UK game your ok. Hotel was clean, and staff was great.
from Sesser, Illinois
Submitted on 18-09-2016
We stayed here halfway to a race in TN and we were very pleased with the location! It's set on a little pond where you can feed the ducks, there are restaurants, a bookstore, live entertainment, just a very lively place! The pond was beautiful with colorful fountains and everyone we met was very nice. The hotel staff was friendly and our room was actually more than we expected. Very up kept. We had a king suite and our bedroom was separate from the living room which was a nice touch! Shower w... Read more
from Columbia, South Carolina
Submitted on 25-09-2016
The hotel is located near great restaurants and shopping. The hotel is quiet with plenty of parking. The living space is a little small and could use a microwave. If you are in town for a football game you can get to Commonwealth Stadium quickly. You can pick up tailgating supplies nearby too.
from Temperance, Michigan
Submitted on 28-09-2016
Fabulous location! Large rooms with refrigerator! Great view of the fountain. This hotel is a perfect wedding venue. The staff was great to work with. We were able to get early check in. Very close to mall and food locations.
from Brandenburg, Kentucky
Submitted on 28-09-2016
Door to room lock was balky and stuck until maid worked on handle. Drunk prostitution begging for customer to pay her bill at lobby bar. It was all irritating when I just wanted to relax before going to my room. I told bartender was bad for hotel charging at four star rating and gouging in football weekend to boot.
from Fairfax County, Virginia
Submitted on 29-09-2016
I have stayed in many Hiltons and this property is older and requires pertinent upgrades to a Hilton status. Rooms have much to be desired but the food is delicious and the location is close to a major vein in Lexington.
from Austin, Texas
Submitted on 29-09-2016
The room was very large, reasonably clean, and well-equipped. The separate parlor room would be really nice if I were traveling with my family. Noise levels were very quiet because the parlor is on the interior of the hotel, so it was great for sleeping in.
from Cincinnati, Ohio
Submitted on 04-10-2016
We went here with my kids and husband since my friend was getting married in Lexington. The breakfast also was amazing! Loved the open layout where you can see all the floors and see in the elevator. Made finding other wedding party guests easy. My kids loved the fast elevators.
from Pooler, Georgia
Submitted on 11-10-2016
The experience was on a level 3. The hotel needs updating. The website made me think the hotel was at a minimum 4 stars. I was somewhat disappointed in the room quality. The only reason I rated the hotel at 3 is because of the staff. Outside of Gil, the other staff were EXCELLENT!
from Winchester, Virginia
Submitted on 12-10-2016
The rooms where clean and well good size.we where charged around 20.00 extra in tourism taxes that was never discussed at the time we booked the room.They charge you 4 different tourism taxes .We only stayed one tonight.
from Bowling Green, Kentucky
Submitted on 12-10-2016
Comfortable and convenient, as it has always been for the past many years that I have stayed here,intermittently It is quiet in the rooms ,even if the common areas are noisy. Bed is comfortable ,location is convenient Checkin and checkout were exceptionally speedy Seemed like the price for the room had increased significantly since my last stay
from West Virginia, USA
Submitted on 15-10-2016
Very nice hotel, have stayed here for years. Highly recommend especially with the Suites, providing plenty of space for families. The staff is magnificent, and the location is fine. My only complaint is that the rooms need updating.
from Orlando, Florida
Submitted on 15-10-2016
Lexington Suites is an excellent property in a great location with an outstanding staff. Stay here 3-4 times per year and is my first choice in Lexington. Easy access to Keeneland, Ky hoursepark, and UK.
from Atlanta, United States
Submitted on 14-10-2016
I always stay at this Hotel, the best staff and location. The Breakfast bar is always clean and the food fresh and Hot. The rooms are very clean and smell great, The staff is the best in all of Lexington and the best Hilton thus far. I have been coming here for 2 years Awesome Hotel!!!!!
from Cincinnati, United States
Submitted on 14-10-2016
This hotel was recommended by a friend who actually lived in Lexington at one time and now travels there for business. She influenced me to stay here the first time and I now book this hotel every time I am in the city. Fantastic location, good food, really all the amenities you could need. Rooms are large and offer a refrigerator and coffee maker. Staff is very friendly form the front desk to the restaurant. I have had pleasant dining experiences both for breakfast and dinners.
from Las Vegas
Submitted on 16-10-2016
I had some issues getting this posted but, I planned a sorority reunion here and I can't tell you how great the experience was, from beginning to end, I don't have any complaints, everyone went out of their way to make sure our trip was memorable. . The people that made it happen were John Odea, Robert, Sammuel, Dan, Darvon, Steve, Fred, Brice, and Darvon. Also, others that i don't have their name. I would recommend this hotel to everyone not just to stay but for events.
from Mount Sterling, Kentucky
Submitted on 18-10-2016
We use this Hilton for our wedding. Was beautifully set by water and fountains. Kobe and Eve took care of all aspects of the ceremony, reception, dinner and stay. All staff was so friendly , helpful and sincerely cared that our wedding went well. It went more than well, it was a perfect day that we will never forget. I can not recommend or thank this location enough.
from Prospect, Kentucky
Submitted on 18-10-2016
Booked two rooms for after a wedding. Arrive at midnight to find one room not available due to a maintenance issue. No heads up phone call. We all stayed in the one room that smelled like faint cigarettes and cleaning product.
from Ohio City, Ohio
Submitted on 26-10-2016
This looks be be a well done rehab of an embassy suites Large room with living space a nice central bar area and overall nice state. It is attached to a shopping area with a few good places to eat. 10 minutes from the airport. Overall nice quality
from McConnelsville, United States
Submitted on 27-10-2016
Clean, Quiet, and Digital Check In... Need I say more? I was given the option of which room I wanted, before I left my home. I picked out a room that over looked the Lake, and got the exact room I wanted.
from Charlotte nc
Submitted on 09-11-2016
Very nice room. Comfy bed great view of fountain. Staff was very friendly and accommodating. Taylor was great reserving blocks of room for wedding guests. Front desk was helpful getting shuttle scheduled to airport for guests. Location was very convenient to mall and restaurants and interstate.
from Boston, Massachusetts
Submitted on 10-11-2016
Arrived to a very friendly and helpful staff and was able to check in early. This hotel is very clean and presents a good value for any one on a business trip or vacation. It is located in a very convenient area.
from Sanford, North Carolina
Submitted on 13-11-2016
From the time I made my reservation until check out the staff was professional warm and welcoming. The rooms were clean and the beds very comfortable. The Wi-Fi connection was great and reliable. On the other hand I felt breakfast was overpriced especially as it lacked healthy options.
from Alexandria, Kentucky
Submitted on 15-11-2016
We stayed here for one night after a UK basketball game. The rooms are huge similar to an Embassy Suites. The breakfast was great. I had an omelette and it was huge and very tasty. The waiter we had was good. he was very attentive to us and we tipped him well because of it. They provide free papers and had water in the lobby when we arrived. The staff was very helpful as well. I would stay here again.
from Batchtown, Illinois
Submitted on 18-11-2016
The room were suites so a small entry room with a couch, bar, small table and tv. Then the bathroom with a nice size closet with a safe inside then the roomy bedroom with a dresser and tv. I'm sure the couch pulled out into a bed of needed. The place was very clean and offered a restaurant and bar area along with other areas to meet. There was a nice mall next door with lots of eating options. The food at the restaurant was good too!
from Louisville, Kentucky
Submitted on 19-11-2016
My wife and I attended an event at the EKU Center for the Arts in Richmond. We had never spent time in Lexington so we decided to get a room here after our show. We had made a reservation prior to arrival and went directly to the hotel prior to going to the show. We had a king bed suite and it was located on the top floor. Despite the fact that it was above an atrium that opened to the dining area, we heard no noise emanating from the activity below. There were a couple of events (wedding recept... Read more
from Raleigh, United States
Submitted on 20-11-2016
Bathroom sink was completely stopped up; not what I wanted to deal with within minutes of entering the room and after just using the toilet. If this was not bad enough, the almost hour of pulling hair from the main drain running between floors into my room (a lot of rotten hair) and seeing raw sewage on the floor and walls during the process was not much fun. Then it would have been nice for a full clean up of the surfaces with something to kill the bacteria would have been nice. My solution ... Read more
from United States
Submitted on 29-11-2016
Given wrong room number on key holder and verbally. Attempted to get in wrong, key did not work had to go back to front desk to find out it was written wrong and given verbally but had a different number assigned in computer. Only a "sorry" and I had to still pay for the room and nothing else was given or offered to accommodate this mistake on the hotel's part.
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