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Holiday Inn Express Hotel & Suites Franklin

Nashville, TN, US (BNA)

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Based on 249 reviews
Room & Rates
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Standard Room

  • One Bed
  • Two Beds
Complimentary wireless Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker is provided. The jetted bathtub is a great place to wind down; the bathroom also has a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the included amenities. This room is Non-Smoking.

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1 King Bed Feature Nonsmoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker is provided. The jetted bathtub is a great place to wind down; the bathroom also has a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the included amenities. This room is Non-Smoking.

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One King Bed Leisure Non-Smoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker is provided. The jetted bathtub is a great place to wind down; the bathroom also has a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the included amenities. This room is Non-Smoking.

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Two Queen Beds Non-Smoking

  • Two Queen Beds
Complimentary wireless Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker is provided. The jetted bathtub is a great place to wind down; the bathroom also has a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the included amenities. This room is Non-Smoking.

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Two Queen Beds Suite Non Smoking

  • Two Queen Beds
Complimentary wireless Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker is provided. The jetted bathtub is a great place to wind down; the bathroom also has a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the included amenities. This room is Non-Smoking.

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1 King Bed Executive Suite Nonsmoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker is provided. The jetted bathtub is a great place to wind down; the bathroom also has a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the included amenities. This room is Non-Smoking.

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1 King Bed Suite Nonsmoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker is provided. The jetted bathtub is a great place to wind down; the bathroom also has a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the included amenities. This room is Non-Smoking.

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STANDARD ROOM

KNG FEATURE NONSMOKE

KNG LEISURE NONSMOKE

TWO QUEEN BEDS NONSMOKE

2 BED SUITE NONSMOKE

EXECUTIVE SUITE NONSMOKE

KING SUITE NONSMOKE

Holiday Inn Express Hotel & Suites Franklin
85 Neha Dr, Franklin, KY US 42134

Hotel Features.
Recreational amenities include an indoor pool, a spa tub, and a fitness facility. Those traveling on business have access to a business center at this hotel. Complimentary wireless Internet access is available in public areas. The hotel serves a complimentary breakfast. Guest parking is complimentary. Additional property amenities include laundry facilities, dry cleaning/laundry services, and a safe deposit box at the front desk.

Guestrooms.
All guestrooms at Holiday Inn Express Hotel & Suites Franklin feature coffee/tea makers and complimentary newspapers. Bathrooms feature jetted bathtubs and hair dryers. Wireless Internet access is complimentary. In addition to desks, guestrooms offer free local calls (restrictions may apply). Televisions have premium cable channels. Rooms also include irons/ironing boards and clock radios. Guests may request wake-up calls.



Notifications and Fees:

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Based on 249 reviews
from
Submitted on 11-05-2016
I've stayed at many holiday Inn Express hotels, this one is a favorite of mine! The staff is excellent, and friendly and I want to give a special thanks to Angie at the front desk. I've stayed here probably over 100 times, and looking forward to the next 100 times! This place is clean and managed greatly by Santosh Xavier. I want to thank him as well, he's a great guy! As I said, it's a great place to stay! Thank you PS. I'll see y'all next time! :)
from
Submitted on 15-05-2016
Very nice staff..clean..great breakfast.. But bed was so stiff and hard it was very uncomfortable. My back hurt so bad. Toilet backed up ..it never seemed to work properly. Staff came down and fixed it quickly.
from
Submitted on 18-05-2016
This is a great place to stop. Fantastic service, clean rooms and a great breakfast. Sharon and Keeni made sure are breakfast was everything we were looking for. I highly recommend this hotel!!! We were not disappointed.
from Gurnee
Submitted on 23-05-2016
We decided to stay at the Holiday Inn in Franklin and glad we did! The place is truly a 5-star hotel with great rooms and an outstanding breakfast. Make sure to say hi to Kim, Kacey, and Sharon as they provide an outstanding breakfast for their guests. It's people like them that make the hotel experience memorable!!! Thank you for a wonderful stay! Also, the view outside our window was a beautiful country view that you love to look out to!
from
Submitted on 23-05-2016
This hotel was great. Needed a last minute place to stay, called up and they asked if I had AAA membership or was a veteran/active duty service member. With being a veteran I was given a substantially lower price than what was listed. The breakfast was great. The hotel has a indoor pool, perfect place to unwind. The room was spacious and clean.
from
Submitted on 28-05-2016
This hotel is fantastic with every person involved is very friendly and helpful. They go out of their way to make sure you are comfortable. The breakfast is super. They have something for everyone and plenty of it. Highly recommend this hotel.
from Richmond, Indiana
Submitted on 28-05-2016
Very clean rooms, extremely friendly/helpful staff, comfortable bedding (even had both soft and firm pillows to choose from!)...cookies were available (for free) in the lobby when we arrived and a delicious complimentary breakfast with plenty of seating in the morning before we left! We will definitely stop again the next time we are in the area! Thanks so much for a great stay!
from
Submitted on 30-05-2016
Have stayed here several times everyone is always very accommodating. Sharon is great in the morning making sure breakfast is always hot and fresh. Everyone from front desk to housekeeping was very nice
from Cumming, Georgia
Submitted on 05-06-2016
We did not have a reservation and arrived very tired. We quickly received a room on the top floor per our request. First thing we noticed was the clean smell in the lobby. Our room was clean and had two types of pillow (soft and firm). They have freshly baked cookies in the evening. The breakfast was very good. Several healthy options including Greek yogurt and turkey bacon. A special note to thank the staff. Rana, Carlee and Angie at the front desk. Miss Jo (Sharon) was a friendly gree... Read more
from Wichita, Kansas
Submitted on 06-06-2016
The rooms was clean, the staff was just super! Very friendly. The entire hotel that I saw was spotless. Sharon at breakfast was wonderful, the food was good as well. It was the usual ?HIE breakfast fare, but it was better than normal, or perhaps it was just because everyone was so darned nice. I have no negatives to report. The historic town of Franklin, is delightful as well. I will definitely make this property a regular stop when I am in this area of the country. I really enjoyed the stay... Read more
from Huntsville, Alabama
Submitted on 27-06-2016
The whole staff was warm and gracious. We checked in very late and mentioned being hungry. The host kindly offered us some homemade cookies. She greeted us warmly and made us feel very special. Our room was classy and well furnished with beds and bedding that were comfortable and lush. There were lots of breakfast choices and a large inviting dining area. The breakfast server was friendly, helpful, and attentive. My husband and I spend around 40 nights a year in hotels and this was the b... Read more
from
Submitted on 27-06-2016
The room was very nice and clean. It had a fridge, microwave, and coffeemaker. You wouldn't have to use the coffeemaker in the room because they had coffee ready downstairs 24/7. Nice! The staff was very friendly. I enjoyed looking out into a big green pasture/field from the breakfast room. I would recommend this hotel!
from Fishers, Indiana
Submitted on 10-07-2016
My girlfriend and I stayed here for a night on our way to Florida. What a great hotel! The staff was awesome and the rooms were fabulous. While I realize bed comfort is purely a matter of opinion, but both of us found the beds to be perfect firmness. Every area I saw on the property was spotless. We definitely wouldn't hesitate to stay here again!
from
Submitted on 08-08-2016
We could not be more pleased! Dad usually seeks a "value motel" while I prefer to stay in IHG properties for their cleanliness and consistency, so when I can say this stay pleased EVERYONE, there is a reason. This is a 100% smoke free hotel (a must for me) near 65 with an amazing hot breakfast & heated pool. Upon arrival, Sally was so bubbly and friendly. Her laughter was infectious! When our key didn't work, she reprogrammed the keys and actually escorted us up to ensure she could open the door... Read more
from
Submitted on 09-08-2016
The staff were amazing especially the breakfast staff Sharon and Launa. They were always so helpful and kind and helped me out when my autistic son was having a little meltdown. Very friendly staff. I recommend all my friends and family to stay here if they are ever in Kentucky.
from Hallsburg
Submitted on 11-08-2016
Stayed a couple of nights while visiting Family in Portland, Tn. Great stay. Very friendly staff and clean. The Hostess staff at breakfast were spot on and very friendly. Good eats and great coffee. Would stay again.
from Senecaville, Ohio, United States
Submitted on 11-08-2016
The hotel is new and shows it. Very clean and neat. Has a refrigerator microwave big tv and a Keurig! Gotta love that. Check I. Was a breeze. Free wifi along with exercise room. Breakfast is included and has the standard Holiday Inn Express menu but I'm not complaining.
from
Submitted on 04-09-2016
Found this to be very convenient to the track, clean and comfortable. The staff was especially warm and helpful, including Sharon, who made sure the breakfast buffet was up to top standards. The buffet offered a good selection of items, all of which were hot and fresh. Enjoyed the stay.
from st louis
Submitted on 04-09-2016
We stayed here 2 nights over Labor Day weekend for the racing at Kentucky Downs. It was just a couple of miles from the track, which was perfect for us. Everyone at the hotel was very friendly and helpful-best service we've had in years at a hotel! Our room was standard- 2 comfortable queen beds with plenty of pillows and a mini fridge, enough space for our dog's crate. They charged $35/nt extra for the dog which was fine; we would have paid that much to board her at home. The free breakfast wa... Read more
from
Submitted on 04-09-2016
We had a great Experience at this hotel. We stayed one night, but if we needed to stay longer this is the place to stay. The check in with Sally was a great experience she was friendly and professional and Sharon and Amy at breakfast area was very hospitable with us. If we travel through Kentucky franklin we would definitely stop there again.
from
Submitted on 05-09-2016
We had a very pleasant stay over Labor Day weekend. Angie at the front desk was really helpful and Sharon in the breakfast area can't be beat. She was on top of keeping the food replenished and making sure everyone had what they needed. The hotel was nice and clean and easy to get to from Kentucky Downs. Will definitely be back next time we decide to catch the horse races.
from Chicago, Illinois
Submitted on 07-09-2016
I was driving down to Tennessee for Labor Day weekend and needed a place to crash for the night. I got this hotel as a Hot Rate hotel on Hotwire and was excited to stay here given all of the positive reviews on this site. The staff was extremely friendly, my room was clean and comfortable, and I didn't have any problems during my stay. The breakfast in the morning was great, and I took advantage of the exercise room as well. Free parking, free internet plus I was given a late checkout as well. T... Read more
from Memphis, Tennessee
Submitted on 10-09-2016
The hotel is located in a very safe location, outside appeared clean, hotel accommodations are top of the line and the service was great! Liauna and Kasey were absolutely wonderful and friendly. They made sure that the dining area was cleaned, stocked up and all the guests were served and satisfied. My friends and I are here for a wedding but my family a I will most definitely be back!
from Louisville, Kentucky
Submitted on 08-10-2016
We LOVE staying here. I wish I could pick this place up & take it with me everywhere we travel. Santosh is wonderful & his staff make you feel like family. To be honest, after all the visits we have made here that's just what we feel like, FAMILY. Angie, Christie and Walter made sure our stay was exceedingly Great. The ladies that host the breakfast bar do an outstanding job. I have never ran into one employee that did not smile and greet me. My son has Autism, and they treat him like gold. Room... Read more
from
Submitted on 29-10-2016
I checked into the Franklin, Ky Holiday Inns and Suites today and asked Carly the Desk Clerk if there was a carwash near by. I had a very dirty car because it has been raining in Michigan and the dirt road I was on was brutal. It was too cold to wash it there so I just drove on. She sent me to the "Wildcat Car Wash" about 2 miles from the hotel. It is a fully automated one and takes credit cards or cash. WOW it was a terrific car wash. I had so many bugs on the windshield I could hardly see out.... Read more
from Marathon, Florida
Submitted on 31-10-2016
Just passing through, stayed one night. You will notice a lot of attention to detail at this hotel. Staff is very friendly. Clean, comfortable, great stop. Brenda & Sharon did a lovely job in the breakfast room... clean, tidy, and well stocked. Thank you for a refreshing stay!
from Troy, Ohio
Submitted on 07-11-2016
I want to say what great service and hospitality. Even though on our first night we had problems and issues with getting into the door with the key card. So the next morning Christie was able to help us out and offered us an upgrade. The morning breakfasts were very nice too with the hospitality of Brenda and Sharon. And thanks to Santosh the GM.
from
Submitted on 11-11-2016
Front desk staff was so kind & helpful when we arrived. Then the sweet breakfast crew, Ms Sharon & Ms Brenda, were quick to keep the food fresh and stocked. The room was mostly clean, though the bathroom could have used a deep scrub. Overall, it was a fine stay.
from GREEN BAY
Submitted on 13-11-2016
As I travel the one chain I look for first because of consistency is Holiday Inn Express. This hotel is located right along I-65 so it isn't particularly quiet. We arrived to a 63 degree room, so turn on the heat, and instantly the room stunk of burnt mildew. We called the front desk, they didn't seemed surprised ("happens every year" in a very polite tone). The hotel was booked solid so we couldn't be moved. They did provide extra blankets and some air spray. The tub also had a continuous... Read more
from
Submitted on 17-11-2016
Have been staying at this hotel a lot in the last couple months and always have a great experience. Rooms are always clean. Breakfast is always good. And the employees are super friendly, especially Kenni, she always makes a point to come over and talk to us!!
from
Submitted on 19-11-2016
The hotel staff is very hospitable and makes you feel at home. The breakfast staff is exceptional and always makes sure we are having a good morning. I've been here for a month and every day has been awesome.
from
Submitted on 23-11-2016
The hotel was wonderful very clean and smelled very good the room was excellent we stayed in a king bed suite with a spa bath very romantic although there wasn't much to do around the hotel its self but we discovered an antique store across the street and a awesome stake house for dinner.
from
Submitted on 25-11-2016
This is a clean and well-run Holiday Inn. We have come back twice. The staff is attentive and pleasant at all hours of the day. They are courteous and offer you water when you come in. The free breakfast is carefully served by Sharon and Brenda and other staff, who make sure the coffee and food selections are warm and fresh at all times. It's a good value and recommended.
from
Submitted on 27-11-2016
Just want to let you know the I was recently traveling through on an unexpected road trip from Ohio to pick up my sister in Nashville, TN and take her to Illinois. We stopped at this Holiday Inn Express, knowing that I can typically depend on Holiday Inns to be nice hotels. Christie was working the front desk when we checked in and was an "angel" in disguise. She provided 3 women traveling alone an exceptional customer service experience!! Thank you
from
Submitted on 30-11-2016
Rana, Carlee, and Christie are awesome hostesses. They take very good care of us and made sure our needs are taken care of. Breakfast is hot and good every morning and the breakfast staff always makes sure we start our day off right. Jeff M.
from
Submitted on 01-12-2016
I travel all over united states for work and this Holiday Inn Express ranks at the top. The best part of my stay is always the breakfast staff. They make you feel like you are at home. The rooms are very comfortable and clean. Had a 30 day stay and never felt like I wasn't at home. A++++
from Sparta, Tennessee
Submitted on 03-12-2016
This hotel has to be the best one in Franklin. The staff is super nice and the hotel is very clean. They helped us get real happy after a bad experience at another hotel, also in Franklin. We were able to get a wonderful room that was very clean. We are 100% staying here again every time we come to Kentucky. This has to be the best hotel I have ever stayed at.
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