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Hilton Cincinnati Airport

Lunken, OH, US (LUK)

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Based on 534 reviews
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Hilton Cincinnati Airport
7373 Turfway Road, Florence, KY US 41042-1356

Some of the favorite Cincinnati and Northern Kentucky attractions near our Cincinnati International Airport hotel include:* Great family attractions like Cincinnati Zoo and Botanical Gardens, Newport Aquarium and Creation Museum.* Pulse pounding sports venues like the Bank of Kentucky Center, Kentucky Speedway, the Cincinnati Bengals' Paul Brown Stadium, Turfway Horse Racing Park, River Downs Race Track, US Bank Arena, Perfect North Slopes skiing, and Great American Ballpark, Home of the Cincinnati Reds.* Area points-of-interest like MainStrasse Village, Newport on the Levee, Riverboat Casinos, Waterfront Entertainment Complex and Riverboat Cruises.* Universities like University of Cincinnati, Northern Kentucky University and Xavier University.Settle into your Florence, Kentucky hotel guest room or suite, boasting all the conveniences you would expect from a deluxe Northern Kentucky hotels including premium cable channels, coffee maker and all-new Serenityģ bedding by Hilton. If work is a must, an ample desk with ergonomic chair and high-speed Internet access help you accomplish important business. Our Florence, KY hotel's extensive facilities and services continue outside your room.* 24-hour business center, a convenient place to make your last-minute preparations * Fitness center and Swimming Pool with sauna, to help you stay on top of your regimen* Meeting & Function space, accommodating up to 450 guests in over 8,700 square feet of flexible space for successful meetings and unforgettable events* Bistro 737, our on-site restaurant featuring a variety of items from succulent seafood and hearty pastas to chicken and beef entrees in an inviting ambience and room service, for the times you feel like staying inExperience warm hospitality and superior service combined with an unrivaled location in the heart of the Greater Cincinnati/Northern Kentucky Business District at our hotel in Florence, Kentucky. Reserve your stay now at the leader of Florence, KY hotels for our Lowest Internet Rate Guarantee and secure online booking. Be sure to check our Cincinnati lodging specials and packages for unbeatable savings on your Ohio travel!Travel should take you places!?

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 534 reviews
from Portsmouth, Ohio
Submitted on 15-05-2016
For the most part I was extremely satisfied. My only recommendation would be that I would like the room to have had a more comfortable chair and ottoman. All in all I would highly recommend this property.
from Nashville, Tennessee
Submitted on 15-05-2016
Little bit better hospitality! I was surprised you didn't have the same channels Marriott has locally. I was surprise the lack of effort to go out of way to satisfy a paying customer. The rooms were nice.
from Warner Robins, Georgia
Submitted on 18-05-2016
A very nice Hilton hotel following all the amenities expected from the Hilton brand. This is an older property but it is well maintained and well situated close to restaurants. It has a very nice indoor pool and Bistro restaurant. The pool area has a nice patio which provides sun and shelter from wind. My room was very comfortable and you will notice a very fast internet speed. My only big disappointment here for this stay is lack of a basic coffee bar in the hotel. If you want fresh coffee outs... Read more
from Cincinnati, United States
Submitted on 18-05-2016
We went for a Stay-cation from home with some girlfriends. I looked for an indoor pool specifically. Staff was wonderful, Rooms were very clean, beds were comfortable. Enjoyed the Indoor Pool for a couple of hours as well. Close to everything, including restaurants. Would stay there again!
Submitted on 25-05-2016
The staff at this wonderful airport hotel in Florence, KY are top notch. We were in for a meeting and I cannot even describe the fabulous hospitality we received. The rooms were perfect--clean and comfortable--and this hotel really carries forward their Southern hospitality promise!
from Cleveland, Ohio
Submitted on 29-05-2016
This is a Nice hotel. The Staff very nice and helpful. Pool was good. Restaurant is pricy. Bed terrible but I have a bad back so it could just be me. Near by gas station seemed a little seedy. I was a little uncomfortable being there. But not scared or anything.
from Atlanta, GA
Submitted on 30-05-2016
We had a reservation at another hotel that night. Upon our arrival, we were told that they never received the reservation request (Made through and even though I had a confirmation number, they had no rooms available! We were tired and angry and got back into the car to seek out another hotel. We were traveling south on I-75 and saw the Hilton. They gave us an excellant price, the room was big and comfortable, all in all it was a great stay.
from Charleston, WV
Submitted on 31-05-2016
All the Cincy hotels were booked over Memorial Day weekend, so we stayed in Florence, KY. We stayed in this area last year after "planning" a last-minute trip to a Cincinnati Reds game. Florence is a nice area, easily-accessible, and plenty of nearby restaurants. The Hilton is nice. It is a very large location ("only" five floors, but several wings), and it was crowded. Friendly staff upon entry. Room was decent, although the only rooms available for our family of four was two full-siz... Read more
from Guelph, Canada
Submitted on 31-05-2016
Starting with the amazing front desk staff the Airport Hilton is another shining example of why I stay at Hiltons exclusively when I travel. The room I was given was well set up, great night‚??s sleep ‚?¶‚?¶‚?¶and the pizza for room service was one of the best I have ever had. All is all a great stay, only one issue was the poor Wi-Fi in my room. Great staff, great stay, Great Hilton.
from Atlanta, Georgia
Submitted on 06-06-2016
Very efficient and accommodating. I forgot to ask for the Toyota rate but they fixed it for me and even applied the free breakfast after the fact. They acknowledged my diamond status on first contact by phone
from San Diego, California
Submitted on 09-06-2016
Nice basic Hilton close to the airport. Rooms were nice with comfy beds and a mini-fridge. The pool area is indoors and doesn't have a jacuzzi (bummer). Lots of parking and close to many restaurants. I heard that the hotel is being renovated next year so it should be nicer after some refreshing and updating.
from Narita, Japan
Submitted on 10-06-2016
Overlall nice. Rooms slightly dated and AC was a little moldy smelling and did barely cool the room. All of the staff were very nice and helpful. Rooms could use update and HVAC system a good cleaning..
from Buffalo, NY, United States
Submitted on 13-06-2016
If you want friendly helpful people, you'll find them at the front desk and your shuttle drivers. The room was so clean, and the bathroom was spotless! The bed was so comfortable and it was quiet for sleeping. I would definitely stay there anytime!!!! It was located perfectly for restaurants and shopping.
from Arden, NC, United States
Submitted on 16-06-2016
Our one daughter's room was shot into from the parking lot. Luckily she was not in the room at the time. You need to beef up security. My wife and I had a Jr Suite on the 5th floor. It contained 3 chairs. I asked for a 4th chair (any kind even a folding chair). First the hotel said they would send one up, but then called and said they had no extra chairs. The hotel has conference rooms and a chair could have easily been obtained from there. Our other daughter and husband wanted to visit ... Read more
from Rush, Kentucky
Submitted on 21-06-2016
Had a very nice getaway weekend. Hotel staff was very friendly and welcoming. The room was clean and well kept. Had the room with the jacuzzi tub and it was huge and awesome lol. We would consider this hotel again for future trips.
from Las Vegas, Nevada
Submitted on 24-06-2016
This Hilton needs some attention. After checking into my room I soon discovered that the toilet didn't work because the water was shut off. I didn't dare turn the water back on so I went to the front desk and advised them that not only did the toilet not work the bathroom smelled like it hadn't been cleaned in months. Definitely a below average Hilton: nice lobby with somewhat updated rooms and a front desk staff that appeared to just want the shift to be over
from Cincinnati, Ohio
Submitted on 26-06-2016
We chose this hotel for it's proximity to the airport and because I'm a long time HHonors member. Despite having our night's sleep shot by a faulty air conditioner, the staff salvaged our stay by going out of their way the next morning to ensure we made it to the airport on time. Specifically, a front desk employee, Charlene, commandeered one of the transport vans after we missed the airport shuttle...something you don't see from hotel staff every day. Despite the poor quality of sleep I feel t... Read more
from Grand Rapids, Michigan
Submitted on 27-06-2016
Pretty standard hotel, good breakfast, clean room and bathroom, very friendly staff! BUT, the air conditioning unit in my room was very loud and would kick on and off every 10 minutes or so. Maybe there was something wrong with it, but i thought it was louder than acceptable. Other than that, everything was great.
from Kansas City, Kansas
Submitted on 01-07-2016
A renovation was needed on this hotel ten years ago. It is in bad shape and I am surprised it carries the Hilton name. The staff is friendly and helpful, the lobby is sufficient and breakfast at the restaurant is pretty good but the rooms are terrible.
from United States
Submitted on 04-07-2016
Room (#128) had a cleanser or chemical smell to it. No view at all. Comfortable but showing some wear (wallpaper seams are starting to come apart, carpet is frayed, etc.). Could also use a good cleaning (something sticky had been spilled on the bathroom floor, stains on carpet, etc.). One outlet on either side of the bed (not enough but more than some hotels). There's a restaurant in the hotel and they offer room service although I didn't use it. There was a mini-fridge in the room; no microwave... Read more
from Sydney, Australia
Submitted on 05-07-2016
Nice rooms bathrooms need to be addressed for water flow and mold. When taking a shower you will have standing water at your feet which isn't bad except when it's soapy and dirty so your feet don't stay clean. Second is the mold issue on the vent in the bathroom that was a big draw back as well. Room and beds were comfy and quite.
from Dallas, Texas
Submitted on 06-07-2016
Great location and good service. However, room air quality needs improvement. Rooms were damp and AC was loud. There was no option to open windows in guest rooms (even in the ground floor). The restaurant offered good selection.
Submitted on 08-07-2016
We stayed here for an overnight stay on a road trip. The room was spacious but dated, it certainly could use an update. The A/C was also not very effective as the room was very hot even with the A/C supposedly running on full blast. There were also some interesting guests staying here who I think may have spent the entire night outside smoking and potentially doing other illegal drugs/activities. For a quick overnight stay it was okay. I wouldn't recommend this place for a longer stay.
from Richfield, Wisconsin
Submitted on 09-07-2016
This hotel was very clean. It looks a little worn out in it's decor. Our beds were very comfortable, but the room was musty, and the air conditioning unit was pretty loud. Otherwise, this was a good stay. All the staff we encountered went out of their way to be friendly and helpful!
from Ft Myers
Submitted on 10-07-2016
Clogged drains, door wouldn't automatically shut. Desk attendant was informed. Problem never fixed. We were offered Hilton honor points and a voucher for breakfast. No outdoor pool, patio area was limited.
from Columbia, South Carolina
Submitted on 10-07-2016
Too expensive for barely average hotel. Amenities promised on web not available. Access doors poorly marked and not locked. Upgrades implied on web were not available. Dinner at restaurant was poor and with almost no choices. Really just a bar.
from Whitehouse Station, United States
Submitted on 10-07-2016
Clean hotel, room is nice with soft towels. Breakfast is excellent. The hotel was very quiet during our stay, not sure why the parking was always full. The location is very nice, near plenty of shops and restaurants
from Florence KY, United States
Submitted on 11-07-2016
The staff is what made my experience great. I definitely recommend Hilton and specifically this hotel. There were some miner problems. However, they were taken care of in a professional and over the top fast and fair manner. They deserve a pat on the back as it were for the job they did for me and my wife.
from Lancaster PA, United States
Submitted on 14-07-2016
Room was clean & comfy. Bar was OK. Pool looked good, did not indulge. Just one issue: the signage leading you to the place is totally inadequate. I found it, but had to go inside to be sure I was in the right place. NO signs once you're off the main drag.
from Davidsonville, Maryland
Submitted on 15-07-2016
Great staff. Very friendly. Beds were not made each day. Hotel room was very damp and the heat had been turned off. Attended a luncheon and the food was excellent. The staff was very friendly and greeted us each day.
from Lexington, Kentucky
Submitted on 17-07-2016
Staff is excellent. Rooms are dated. Cleanliness of bathrooms leaves much to be desired and the carpet in a colleagues room was wet. This left a poor impression with us for our first time visit to this establishment.
from Illinois
Submitted on 18-07-2016
Woke up at 2AM as I was hot and heard water dripping onto the carpet. Turns out it was the air conditioner which explained the damp carpet, musty smell, and uncomfortable temperature. Got up and put the ice bucket under the leak. Since I was awake I went to the bathroom to find we had company...ants. Considering this was a 'deluxe room' I dread to think what a standard room was At least the bed was comfortable. I'm surprised that Hilton allows its name to be attached to this hotel. This was m... Read more
from Tirupati, India
Submitted on 18-07-2016
Stay was very comfortable. Rooms are very well done each day. Very polite front desk staff. Stayed there for 4 nights. Felt like home. Ample parking space. Will definitely stay at this hotel property when ever I come back to this place.
from Bloomington, Illinois
Submitted on 20-07-2016
Despite the name, I did not feel like this was a typical Hilton Hotel. It needs some upgrades. Our room was on the top floor as requested, and it was spacious. However, the towel bars were quite literally pulled out from the wall, and the shower itself needed a big makeover, not to mention some drainage help. We stayed here one night, and since there was a storm rolling through the satellite television went out. The next morning we ate breakfast in the restaurant, nothing special. When I told ... Read more
from Toledo, United States
Submitted on 20-07-2016
Took a last minute leisure trip and found this hotel was only only hotel in area with 2 beds. Stay was good. Room was very clean with some age issues. Also room was close to swimming pool and very humid, even with air conditioning on. Ceiling had some mildew issues. Mattress was not the most comfortable.
from Evansville, IN
Submitted on 23-07-2016
I was very happy with my stay @ this Hilton. Room was clean, service was pretty good, breakfast was good, and all areas were kept very clean and clutter free. Shower had good pressure, no issues running out of hot water, overall, no complaints. I'd have no problems staying here again. Very close to Interstate, Restaurants, Shopping, Grocery.
from Jeffersonville
Submitted on 24-07-2016
Our room was dirty and run down. This hotel needs a serious update on almost every level. For the price I paid I would have been much better off staying at another Hilton brand close by. The front desk staff were distant, even cold, and seemed preoccupied. Room service however was delightful and the waiter very pleasant.
from Philadelphia, Pennsylvania
Submitted on 25-07-2016
The rooms have already seen it's glory days. Stains on blanket and sheets. Lamp broke and shade as well. Carpet sagging on floor. Bathroom fixtures were broken, walls haven't been painted in years. Hinges broken on armoire doors. Dusty dirt. Needs refurbishing!
from Florence, Kentucky
Submitted on 25-07-2016
We will NEVER stay here again. Cheaper hotels have better amenities. This one has NO laundry facility NO continental breakfast and seems "put out" if you ask for help. For price you should deserve better We were very disappointed after traveling a long distance.
from Los Angeles, California
Submitted on 29-07-2016
This hotel was just gross. The lobby was ok. But the room was embarrassingly bad. It was so dated it felt unclean. The linens were fine but the rest of the room was just yuck. The door was broken and had to be jimmied open. The bathroom was so dated and work that it could not appear clean if they tried. I usually prefer to hang out in my room, order room service and watch tv after a long day of travel and meetings, but I was so grossed out by this room that I walked across the parking lot to ge... Read more
from Collierville, Tennessee, United States
Submitted on 31-07-2016
We had a great stay at this hotel. The rooms were huge and clean. The beds were super comfy. We has a slight issue with the tub not draining and I contacted the front desk and it was fixed within 10 minutes of making the call. The indoor pool was a nice addition, although it was pretty cold. The only thing missing was a breakfast included in the price of the room. There was an option breakfast buffet for an additional price.
Submitted on 04-08-2016
Old. Dirty. I think I got some disease staying here... Honestly one of the worst hotel I've been in ... And I've been in many hotels!... There were even traces of blood in my bathroom! Building and rooms need to be cleaned much more and restructured as well.
from Pittsburgh, Pennsylvania
Submitted on 06-08-2016
Bathroom sink was totally clogged and the maintenance gentlemen brings me a plunger. He does not offer to use said plunger and just walks away. I plunged the nasty sink myself and the nastiness that came out was disgusting. Iron didn't work at all. Called for new one and my wife had to go get it herself
from New York City, New York
Submitted on 07-08-2016
The hotel needs updating in general. Room was non smoking but smelled of stale smoke. Rooms were functional but not spectacular. Breakfast was mediocre, nothing special. Had dinner in restaurant one night which was pretty good. Staff was friendly. Might or might not say again if in the area.
from Savannah, Georgia
Submitted on 07-08-2016
The staff was very friendly and helpful. The provided excellent service and were ready to assist where ever possible. This is what customers should be treated like. Excellent job to the management and staff.
from Ohio City, Ohio
Submitted on 08-08-2016
Have stayed twice in the last 3 weeks, musty smell in rooms, Bathrooms not cleaned, just all around disappointed in this hotel. Has always been great in the past. I stay her at least 4 times a year. The staff is very nice though.
from Kansas City, Kansas
Submitted on 09-08-2016
Rooms smelled musty and the a/c units did not work. Was in for a conference and they would not change my rates on both of my rooms and it cost me an extra $100 per night. They said since I was already checked in they could not change the rates. I am sorry but that is a bad answer. I will never stay at this hotel again.
from Kansas City, Kansas
Submitted on 09-08-2016
Was in for a conference and they would not change my rates for my rooms cost me and extra $100 per night. The A/C units in both rooms were not working and the rooms smelled like must. What shower curtain? Never again will I stay at this hotel.
from Roselle, Illinois
Submitted on 10-08-2016
There was a baseball event for kids taking place - so the pool was packed with kids, there was hardly any parking spaces available - as someone had an oversized BBQ grill that was parked sideways taking up 6 spots. Other than that, I was pleasantly surprised that the noise level wasn't bad at all. Room was clean but the blackout curtains didn't close all the way. Don't ask for local area attractions as the front desk is very limited to any literature...we actually stopped at the Hampton Inn t... Read more
from Raleigh
Submitted on 12-08-2016
There were water spots on the ceiling and mold in the bathroom. The carpet must've been 20 years old and filthy. This is a rundown hotel that should not carry the Hilton name. It took 42 minutes to get picked up from the airport and the return trip to the airport was late.
from Alhambra, California
Submitted on 04-09-2016
The price is right for the Hilton, but the stay feel like I'm at the Motel 6. There is no restaurant on the premise, and the bar isn stocked. The wine selection is non-existing and the wine that was available was terrible. There was no Concierge service. The staff had no idea what to recommend.
from Kentucky
Submitted on 05-09-2016
I stayed here on business. It isn't quite what I would expect of a "Hilton" property and I have stayed in many. The two beds in the room seemed small. They gave me a breakfast voucher but the service was terrible.
from Pismo Beach, California
Submitted on 05-09-2016
Great staff friendly courteous good location restaurants in walking distance. Cheap theater in walking distance. Only complaint was the mildew smell in the room. Liked the ice water in the lobby Would stay again
from Louisville
Submitted on 06-09-2016
Beautiful exterior. Very nice lobby. Friendly check in staff greet you immediately. But that's were it stops. The rooms were not updated at all. Paint peeling from ceiling. Closet door was missing. Drink machine wouldn't take money, and drink bought from lobby was expired. Mattress tends to slide off the box spring during the night while sleeping. No exhaust fan in bathroom. Door to room would not securely close on its own. And we were rushed out of our room, by cleaning staff, when checking ou... Read more
from Hudsonville, Michigan
Submitted on 08-09-2016
The hotel was very clean and the location was convient for our five day stay. The staff recommended some wonderful local restaurants and also not to miss the fireworks that weekend. Friendly staff and the in-room food was well-priced and delicious!
from Flint, Michigan
Submitted on 10-09-2016
The hotel was very nice and clean. The staff were very friendly and accommodating to our needs. Several stores were near by as well as restaurants. This was called very good location and I recommend it.
from Cleveland, Ohio
Submitted on 12-09-2016
Hotel is adequate but the wifi and air conditioning never worked correctly. I can live without the internet, but the room never cooled down at night so I never got a good nights rest. The room was clean and had lots of space. I just wished the AC would have worked well.
from Raleigh, NC
Submitted on 15-09-2016
We were staying here over Labor Day weekend. The hotel was VERY busy. We had to park way out and I did not feel very safe. It seemed dark in the parking lot. Check in was a breeze. The room was clean. The in room coffee was even good. There were 2 restaurants within walking distance which was nice.
from Columbus, OH
Submitted on 15-09-2016
I'm glad I stopped in the bar--the bartender mentioned a remodel was soon underway. It needs it. The folks are nice and the lobby area is very nice. But the rooms are very tired. Very VERY tired. So it's probably not fair to ding it too much if indeed they are preparing for a remodel. That being said the property is laid out similar to the Pentagon (in my humble opinion). The parking and rooms are really spread out from each other. Don't expect to come in late at night and park close by. T... Read more
from Fenton, United States
Submitted on 17-09-2016
+ Staff is friendly and helpful, + Have a snack room and vending machines instead of the usual either/or. - Smokers congregate around the front door so you have to walk through a cloud of carcinigens to get in. - Facilities are starting to show wear - The wi-fi/internet is absolutely terrible, so if you need it for work or keeping the kids entertained, stay elsewhere.
Submitted on 19-09-2016
I went down for a Reds Game and shopping with my wife.Room was very nice and clean. The Hotel is located near several nice restaurants and shopping areas. Staff was very friendly and courteous. I would definitely recommend this hotel to my friends. I would definitely stay here again.
from Charleston, West Virginia
Submitted on 20-09-2016
Changed room due to the first being dirty and the bathroom door not closing. The second was falling apart. Wallpaper peeling off walls, water damage on window sill and ceiling. The mattress was an OLD spring one. HORRIBLE
Submitted on 21-09-2016
Well worth the money! Best night slight my husband and I have ever have! Wish we could buy the bed and pillows! Clean hotel!! The hotel might not have been directly in downtown Cincinnati, Ohio but, with it being in Florence, Kentucky, it was approximately only 15 minutes away from Jack Casino which is where we were headed.
Submitted on 23-09-2016
3rd time here and I wish I would learn. The hotel is so tired and in need of a revamp. The wallpaper in my room is peeling and all communal areas are well past their best. Staff are mixed - some are really great whilst others clearly could not care. In the bar the first guy who served me was friendly and helpful, the guy later on was really pretty miserable. Finally - why can't you get the local delicacy of Goetta for breakfast when it is on the menu for dinner?
from Santa Fe, United States
Submitted on 04-10-2016
A little older hotel but very comfortable. Rooms could use some updating but overall, a very pleasant and comfortable stay for the 5 nights we were there. Staff is efficient and the ladies in the restaurant for breakfast were fabulous!
Submitted on 08-10-2016
It was a last minute choice to stay at the Hilton. I booked it online and arrived at the hotel 10 minutes later. Very easy check in, professional and kind staff, and clean. The room was easy to find. I was hoping the pool would have been larger and the WiFi was hard to access.
from St Louis
Submitted on 11-10-2016
We had an excellent reunion among old friends from the 11th Light Infantry Brigade who fought during the Vietnam Conflict. We were served an excellent banquet and had a great meeting room. The facilities were above average and we had a nice time. This is a crowed area and it is nice to have so many restaurants within walking distance.
from Colonial Heights, United States
Submitted on 12-10-2016
Great area and the facility was more than adequate for what our group needed. Meeting and dinning areas were good and the staff was attentive to what our group needed. The local area had adequate other dinning choices.
from Cincinnati airport in florence, ky, United States
Submitted on 16-10-2016
I will talk to my friend about Hilton because it is very Excellent!! I love it. I possibly go to The village, Fla and west Palm beach in 2018. I will hope when service will care me because I am deaf person. I need flash door. too vidio phone for Special handicapped people. ok
from Clarkston, Michigan
Submitted on 18-10-2016
Reception and check in was very nice and easy since we had reservations. We were there (2 nights)for a Reunion for a Viet Nam Veterans Facebook group. Our room was nice and clean, although a bit dated. The staff was very prompt and professional with the dinner that was served to our group. I enjoyed the salmon very much. Other Restaurants were within walking distance. In fact across the parking lot. Overall it was a nice stay, although we didn't use the pool or exercise area so I can't commen... Read more
from Rush, Kentucky
Submitted on 19-10-2016
Very nice hotel, clean, and relaxing. Me and my husband went for a little weekend getaway, the hotel we normally book with was full so we tried here and we were not disappointed, would definitely stay here again.
from Harvest, Alabama
Submitted on 19-10-2016
Room was nice and spacious. The bedding/Duvets and pillows are the best! Staff was so friendly and helpful. I especially appreciated how cheerful and accommodating the staff was. All the housekeeperso spoke to us as we passed.
from Dallas
Submitted on 19-10-2016
Staff was most helpful. Room was clean and very nicely refreshed my second morning. Felt very safe in this locale. Varied selection of restaurants in the immediate area in addition to the hotel restaurant. Convenient to freeway.
from Imperial, United States
Submitted on 23-10-2016
Hotel was nice and the room was clean and large. The only problem was the internet / wifi only worked when you were near the door. The staff was very helpful and friendly. The location had a number of restaurants and stores to shop at.
from Rock hill, United States
Submitted on 28-10-2016
Nice Stay with Family and location of hotel is also fabulous according to my work location and Airport. My family and me really enjoy the stay over Hilton. We stay there from 10/21/16 to 10/25/16. Nice Stay with Family and location of hotel is also fabulous according to my work location and Airport. My family and me really enjoy the stay over Hilton. We stay there from 10/21/16 to 10/25/16.
from Tennessee
Submitted on 29-10-2016
Our church went to the Ark Encounter. We called the Hilton and they have went out of their way to do anything and everything they could to make our stay great! Highly recommend them! Very very clean! Amy was the group lady! She is amazing!
from Michigan, United States
Submitted on 31-10-2016
Everything, from the accommodations - the service - the staff - the quality of food, were all terrific- plus being pet friendly helped greatly. I'd recommend this location to anyone. The location is convenient to so many attractions. I especially enjoyed the beds and bedding!! I believe they had pillow top mattresses. I haven't slept so well in quite awhile. Even down to the in-room frig.; coffee maker; iron and ironing board - even a hair dryer. I had everything I could possibly need. Again,... Read more
from Genesee Depot, Wisconsin
Submitted on 01-11-2016
I recently stayed here on business, and enjoyed it. Nice clean rooms, comfortable beds, attentive and caring staff. Nice swimming pool. The elevators were a bit jerky going up though. I would recommend staying here.
from Port Saint Lucie, Florida
Submitted on 06-11-2016
Typical stay, hotel had numerous mechanical issues that made for a not so stellar stay. Elevators broken at least 1 each day, my diamond upgraded room didn't have wifi. Business hotel and some rooms don't have wifi. Was told they were upgrading it when they remodel. I called the front desk each day to have a router reset that never solved the issue.
from Cincinnati, Ohio
Submitted on 06-11-2016
I am a silver Hilton Honors member and when I checked in they did not provide the customary water, nor provided any information on breakfast, the location of the gym, or any other information. I was handed the key and the elevator was pointed out. Also, I did not pack my phone charger, and asked the front desk for a loaner. They informed me that they do not carry any loaner chargers. Their "pantry"/gift shop was very bare as well. Overall, very weak facility. Will not stay here ag... Read more
Submitted on 07-11-2016
Let me start by saying the price is great, and the hotel is very close to both the airport and downtown Cincinnati. The interior of the hotel (lobby and restaurant) are very nice, and all of the staff were great. The actual room was very dated, not particularly nice, and it didn't feel like a Hilton experience. I was not impressed with the quality. We had problems with the shower and the bathroom was very small.
from Red Wing, Minnesota
Submitted on 11-11-2016
Not worth any money to make me stay here again. First of all, no luggage carts available to use, and then only one elevator worked. Should have been a clue. When I finally worked toward my room, thru a bunch of kids running around and maids working on rooms late that hardly stepped out of the way so I could get to my room. I got to room and heat did not work and the internet would not connect. Called the front desk and was told maintenance would be up. He showed up and found the heat was turned ... Read more
from New York City, New York
Submitted on 14-11-2016
I have stayed at this property on and off for 13 years. I am always satisfied with the staff and accommodations. I would highly recommend for business travelers that would like to stay in the vicinity of the airport.
from ohio
Submitted on 15-11-2016
Stayed overnight here one night, Hotel is nice and very convenient to lots of Restaurants, you could even walk to. Rafferty's is right across the street and I highly recommend it. The only thing about this hotel I can complain about is there is only 1 working elevator and the others were very slow... Took the stairs it was alot faster!!!
from Eden Prairie, Minnesota
Submitted on 16-11-2016
This hotel is in desperate need of maintenance and updating. It was clean,but there was a laundry list of things in need of attention in my room - peeling paint in shower, peeling wallpaper, chipped paint on mirror, leaking faucet handles, fraying carpeting, rusted light fixtures, and elevators that didn't work
from Huntsville, Alabama
Submitted on 17-11-2016
Will stay there next time through and highly recommend it to others. The hotel was easy access from the main highway an user friendly and clean. The bar area and restaurant food was excellent and the staff very accommodating! Thanks!
from Zanesville, Ohio
Submitted on 18-11-2016
We were visiting The Creation Museum and The Ark Encounter and choose this hotel because it was very convenient to I-75. Ample parking is available and there is a restaurant we walked to for dinner. We felt safe and experienced no problems. We were surprised that our breakfast was not included in the price of our stay.
from Bahrain, Bahrain
Submitted on 20-11-2016
It was a great hotel for family and business purposes. Location is at the centre of eating joints and major markets. Its not very close to the airport though as the name suggests but hotel has a complementary shuttle service every 30 mins to and from the hotel.
from Spring Lake
Submitted on 23-11-2016
The staff was very friendly and accommodating. The first room I was in, there was a problem with the heat. After about an hour of someone coming to fix it, the problem remained. The front desk offered blankets or to change rooms. I changed rooms, but the same issue. I was too exhausted to call down again and just decided to deal with the room not heating. There was some small issues with the elevators as well (one out of order & the other one started not to close all the way, but it still operat... Read more
from Clare, Michigan
Submitted on 26-11-2016
Very unhappy with the room quality. Will never stay in this hotel or any other Hilton. Only single beds in a double room, mold all around the tub, Kleenex box was empty, bed very uncomfortable, no microwave in the room!!!
from Stokesdale, United States
Submitted on 26-11-2016
The people really made a difference during our stay. The hotel room though was not as comfortable as anticipated. I stayed at this hotel some years ago and was told that it had gone down hill. We decided to try it anyway and, unfortunately, it was true! The staff tried to make up for the diminished accommodations and came close!
from Bradenton, Florida
Submitted on 29-11-2016
This hotel was very clean and the staff was very gracious and warm. The manager allowed us a late heck out without charge after finding out one of our family members had pneumonia and traveling had become difficult. I would highly recommend a stay at this Hilton. You won't be disappointed.
from Atlanta, United States
Submitted on 05-12-2016
Truly enjoyed my first stay at this location. Convenient location to variety of shopping, eating, and entertainment as well as easy access to I-75. We received excellent service during this stay. The hotel was well staffed and maintained during this Thanksgiving holiday weekend.