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Holiday Inn Cincinnati-Riverfront

Cincinnati, OH, US (CVG)

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Based on 304 reviews
Room & Rates
Business Center


One king or two double beds. Complimentary wireless Internet access. Cable/satellite TV. Pay movies. In-room movies/video-checkout. Two multi-line phones with voice mail. Coffeemaker. Hair dryer. Iron/ironing board. Complimentary weekday newspapers.
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Business Center

One King Bed With Queen Sofa Bed Non-Smoking

One king bed and one queen sofa bed. Complimentary wireless Internet access. Cable/satellite TV. Pay movies. In-room movies/video-checkout. Two multi-line phones with voice mail. Coffeemaker. Hair dryer. Iron/ironing board. Complimentary weekday newspapers.
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Business Center

Two Double Beds Non-Smoking

Two double beds. Complimentary wireless Internet access. Cable/satellite TV. Pay movies. In-room movies/video-checkout. Two multi-line phones with voice mail. Coffeemaker. Hair dryer. Iron/ironing board. Complimentary weekday newspapers.
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Business Center

Two Double Beds Smoking

Two double beds. Complimentary wireless Internet access. Cable/satellite TV. Pay movies. In-room movies/video-checkout. Two multi-line phones with voice mail. Coffeemaker. Hair dryer. Iron/ironing board. Complimentary weekday newspapers.
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Business Center

One King Bed Smoking

  • 1 king
Premium bedding. Desk. Television with premium cable/satellite channels and pay movies. Complimentary wired and wireless Internet access. Fax machine and in-room safe. Complimentary newspapers. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Blackout drapes/curtains, clock radio, and electronic check-out. Air conditioning. Refrigerator available on request. Smoking.
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Business Center

One King Bed Non-Smoking Accessible

1 king bed. Premium bedding. Desk. Wireless (high-speed) Internet access - complimentary. Wired (high-speed) Internet access - complimentary. Dial-up Internet access - complimentary. Television - Cable service. Television - Satellite service. Cable/satellite TV. Premium TV channel(s). Pay movies. Telephone. Voice mail. Clock radio. Coffee/tea maker. Shower/tub combination. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary newspaper (M-F). Electronic check-out. Air conditioning. Smoking rooms only.
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Business Center

One King Bed Accessible Smoking

  • 1 king
Premium bedding. Desk. Television with premium cable/satellite channels and pay movies. Complimentary wired and wireless Internet access. Fax machine and in-room safe. Complimentary newspapers. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Blackout drapes/curtains, clock radio, and electronic check-out. Air conditioning. Refrigerator available on request. Smoking.
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Business Center

One King Bed Non-Smoking

One king bed. Complimentary wireless Internet access. Cable/satellite TV. Pay movies. In-room movies/video-checkout. Two multi-line phones with voice mail. Coffeemaker. Hair dryer. Iron/ironing board. Complimentary weekday newspapers.
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Holiday Inn Cincinnati-Riverfront
600 West 3rd Street, Covington, KY US 41011

Hotel Features.
Holiday Inn Cincinnati-Riverfront's restaurant serves breakfast, lunch, and dinner. A bar/lounge is open for drinks. Room service is available during limited hours. The hotel serves buffet breakfasts (surcharges apply). Recreational amenities include a 24-hour fitness facility. This 3-star property has a 24-hour business center and offers small meeting rooms, secretarial services, and a technology helpdesk. Complimentary wireless and wired high-speed Internet access is available in public areas. This Covington property has 116 square meters of event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. For a surcharge, the property offers an area shuttle, which runs to destinations within 3 mi. Business services, wedding services, and tour assistance are available. Self parking is complimentary. Additional property amenities include gift shops/newsstands, laundry facilities, and express check-in.

155 air-conditioned guestrooms at Holiday Inn Cincinnati-Riverfront feature coffee/tea makers and safes. Beds come with premium bedding. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Wireless Internet access is complimentary. In addition to desks and complimentary weekday newspapers, guestrooms offer phones with voice mail. Televisions have pay movies. Rooms also include blackout drapes/curtains and electronic check-out. Guests may request refrigerators, hypo-allergenic bedding, and wake-up calls. Housekeeping is available daily.

Notifications and Fees:

  • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Buffet breakfast fee: USD 9.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Based on 304 reviews
from Gilmer, Texas
Submitted on 28-04-2016
First of all they're doing some remodeling and the new bathrooms are very, very nice. The bar is nice with great service. Good beer selection including some crafts, and also a nice selection of liquor. Really the service and attitudes of the staff was great the whole week I was there. Very friendly people. It's in a short walking distance of 7 or 8 resturaunts and a gas station, so no need to drive anywhere, which is nice because this is basically downtown Cincinnati. Actually have good coffee i... Read more
from Oregon, Ohio
Submitted on 02-05-2016
I have to say that as many hotels that I've stayed in this hotel had the friendliest staff. Everyone on their staff that we came in contact with was absolutely the nicest and most helpful of any. The rooms were very clean. I loved the enclosed glass shower with plenty of clean towels. We stayed here because my wife ran the Flying Pig Marathon. Checkout was at 11 am but after explaining that she wouldn't be done with the race by then, they extended it till 1:00 pm. We didn't arrive back to ... Read more
from Pinckney, Michigan
Submitted on 12-05-2016
Undergoing renovation to modernize which is needed. I'd probably wait until it's done. Restaurant on premises but lots of restaurants within walking distance. Trolly/shuttle gets you to Cinci sports venues and convention center. Very friendly staff who handled issues. Small bathroom but nice shower. Internet works well. Outdoor pool and fitness room.
Submitted on 17-05-2016
Great place to stay. Excellent service. Sports and entertainment facilities are just across the river. Great dining by sports and entertainment facilities. Taxi prices were very reasonable. This is a great location.
from Barcelona, Spain
Submitted on 20-05-2016
The room was spacious but everything is shabby. To get hot water in the sink or the shower be prepared to wait at least 10 min. Imagine how convenient it is in the morning. The reception desk is very helpful but they hardly can do anything. We asked for a small fridge in advance and it was delivered, but it worked as a freezer even at the lowest setting. Everything was ruined. My last night there I was too tired to go out so I ordered room service. I was told: right away. In 1 h I cancelled my o... Read more
from Magnolia, Ohio, United States
Submitted on 01-06-2016
The hotel was under going renovations but everything was done during the day. Our room was exceptionally clean and the staff was wonderful, they helped us with breakfast with free food vouchers. Everyone was very friendly and the hotel reservation line gave us a better deal than I could get on-line. The manager was everywhere helping where he could and asked if there was anything we needed every time we seen him.
from Covington, Kentucky
Submitted on 03-06-2016
The Ohio Grotto Association held their Zone Conference in May 2016 at The Holiday Inn Cincinnati Riverfront. From the very beginning everyone associated with the hotel did everything possible to make this conference the way we asked. I want to thank Mr. Douthat(Sales Manager) and Mr Eillis (Kitchen Supervisor) and all of the staff for handling this in the most professional manner possible. The service was wonderful and the food was exceptional. We have also booked our August, 2016 Convention a... Read more
from Massillon, Ohio
Submitted on 06-06-2016
Great location, helpful and pleasant help, and the breakfast buffet ( I'm sorry I forgot her name) was beyond cheerful and on the spot. They are upgrading and I got one of the new rooms which was fantastic - the bath, the spaciousness, etc. Right on the shuttle stop and close to everything else for the late night munchies. I had a great time at Bunbury - and I attribute coming back to this hotel every night one of the highlights. I dont know about the other reviews - Ive stayed at other hotels w... Read more
from La Grange, Kentucky
Submitted on 08-06-2016
The room was okay, however I have now paid nearly $600 for one room. I booked and paid for my hotel thru priceline. I gave my credit card upon check in for incidentals. Overnight my card was charged the full amount of the hotel room. In the morning when I checked out I informed the front desk of this and they assured me that charge would be reversed and would never be a completed charge. Today that charge is STILL pending, however there is a new completed charge for the full amount AGAIN. Will d... Read more
from Zanesville, Ohio
Submitted on 09-06-2016
My husband and I stayed here as we went to a concert at the nearby Riverbend Music Center. I booked a room at the Holiday Inn Riverfront and it was easy to find and close to where we needed to go. When we first arrived there was a bus load of St. Louis Cardinals fans checking in and we thought it would take us forever to get checked in. However, the line moved very quickly and they were very efficient at what they do. We were told our breakfast would be included but they didn't give us any coupo... Read more
from Vladivostok, Russia
Submitted on 15-06-2016
The hotel itself is very simple, has somewhat of a rural charm - some renovation touch ups could be great - especially with the doors, had problems with keys pretty much all the time. Staff is nice and very kind. Reminded me of Twin Peaks in a good way.
from Knoxville, TN
Submitted on 21-06-2016
We stayed at this hotel last weekend and expected that we would have a view of the river based on the name of the hotel - Riverfront. Instead we had a view of the levee holding back the river & no river to be seen. Having said that, the hotel was clean and the staff was friendly. Our only issue was that we could not get a fridge for our room. The hotel was full due to several large groups, so there were no refrigerators available. It should also be noted that the hotel is going through reno... Read more
Submitted on 21-06-2016
This is the worst hotel stay I have ever had. The first morning of our stay, I walked down to get some ice. As I was walking back to the room, I witnessed a housekeeper having a crying fit in the hall. She was surrounded by all of the other housekeepers. It was quite a commotion. The second day of our stay, we returned in the evening to find our room had not been touched. The trash cans were still full of trash, the beds were unmade, and the worst part was that whoever dropped towels in th... Read more
from Grapevine,
Submitted on 22-06-2016
Upon arrival, we did not have the expected fridge and microwave in our room. Chef, Brian was happy to hold an item in the kitchen fridge for us and even cooked some bacon on the spot for one of my picky eaters! This is just ONE example of many ways Gus, Brian, and the breakfast waitress, who's name escapes me now, assisted us during our stay. (Oh, and we DID get the fridge and microwave delivered to our room within a couple of hours- we didn't even have to change rooms.) Also, they have a fantas... Read more
from Deltona, Florida
Submitted on 23-06-2016
Our flight was cancelled and the manager of the hotel was fabulously helpful in crediting us for the night and holding the room for the remainder of our reservation. We stayed at this hotel previously for Reds games and it is so convenient and a great value!
Submitted on 01-07-2016
Great hotel close to everything. My three sister stayed two nights.for my sisters 50th birthday. Went to the Cubs Reds game. Love the shuttle for a 1.00 to and from the game.Would stay again .staff was friendly and made our stay a good one.four women in one room they brought us fresh towels everyday.
from Cedar Park, Texas
Submitted on 07-07-2016
My wife and I returned to the Holiday Inn Cincinnati Riverfront over the long Fourth of July weekend. After our previous experience (, we are pleased to report that housekeeping was much improved. Only one minor issue but overall great service. The entire staff is friendly and helpful and the newly remodeled room was great. Would definitely return.
from Auckland
Submitted on 16-07-2016
We were here for one night for concert at the riverbend music center. This hotel is in a good location with a ton of fast food places surrounding the hotel. The room was nice and clean and the staff were friendly. Parking is free and plentiful. I would stay here again.
Submitted on 24-07-2016
At almost $200 for 1 nite, I was terribly disappointed. I wouldn't have minded the small room & tiny bathroom if the cost hadn't been so high. And the pool was full of leaves, etc. The staff was very friendly & we didn't have any major issues - I just feel like it was an $85 per night room that I paid $200 for. For that kinda money, we'll go somewhere nicer next time.
from Lexington, Kentucky
Submitted on 24-07-2016
I booked this hotel through hotwire, so I expected to not get the best room, but I undoubtedly got the worst room. It was across from a utility closet that people were constantly going in and out of and the window opened to the pool area. Usually that's not a terrible thing, but the hotel was undergoing renovations and there was a loud construction vehicle parked directly in front of my window. Work was taking place form 10 am until 7 pm daily, so if you need quiet during that time, think aga... Read more
from stockton
Submitted on 24-07-2016
At check in, the reception was rather short staffed, but once I was waited upon, I was checked in quickly. The rooms were clean and comfortable. The location convenient to downtown Cincinnati and the riverfront.
from Perryville, Maryland
Submitted on 30-07-2016
The hotel is being redone throughout. I saw no dust, but evidence of plenty of change. No tubs now. Instead, very modern looking showers and glass doors. Outside small pool onsite. Next door the Marriot has an indoor small pool, 5 foot deep at one end. On the river front 10 minutes from the Levee, football and baseball. Restaurant on site. White Castle 1 minute walk.
Submitted on 16-08-2016
Stayed here a week on business. the place is in dire need or repairs the place need a lot of cleaning and the food was just disgusting. I cannot see staying here again, and I am a IHG Spire Member so I stay in a lot of Holiday Inn locations
from Cincinnati, Ohio
Submitted on 21-08-2016
The hotel was a great basic hotel, perfect for the small meeting we were attending. The rooms were clean, the bed comfortable the bathroom large, well lit with a very nice shower. We were within easy walking distance of many fast food choices and about 3 blocks to sit down restaurants including those with outdoor seating and entertainment. There is a shuttle that travels between hotels and attractions in the area and over to downtown Cincinnati for a minimal cost, I think maybe 1.00. The hote... Read more
from New Jersey
Submitted on 23-08-2016
I know they are renovating this hotel, but the odor or lingering cigarette smoke and who knows what else was pretty bad on the forth floor. The garbage cans in the common areas were always overflowing. Our room was ok, but there is a strange sliding glass door on the bathroom. Weird. The front desk gave us incorrect information on the shuttle bus and we ended up on the wrong one. Luckily, we weren't in a hurry and got a little tour we weren't expecting. The breakfast buffet is just average... Read more
from Lexington, Kentucky
Submitted on 28-08-2016
15 mins from riverbend. Very close to lots of things to do. Staff was very friendly. Room was very clean. Only strike was breakfast wasn't free. Free wifi. Pool but we didn't try it. Looked nice tho. King bed was very comfy. This place has a pillow bar! All types of pillows for you to pick from. Overall, great stay and we will be back!
Submitted on 02-09-2016
In town for a national Convention. We stayed for a week. First off the rooms were very nice clean and comfortable. Brand new carpet was being laid down in the hall as we checked in. Enjoyed most of the stay very much with a few small problems. First off the shower had no cold water (not a usual problem at a hotel) information the front desk and someone came up to work on it. They left a apologize note and two breakfast vouchers for our trouble. A nice touch I appreciated. Shower was better bu... Read more
from Springfield, Illinois
Submitted on 06-09-2016
Was in town to catch a ballgame. Just a shuttle ride over the bridge....we opted to walk though. Right next to a White Castle and a lot of other choices across the street. We watched the game and hit the pool which was crowded with kids but still nice. We just so happened to be in town for the biggest fireworks show I have ever seen on the riverfront. Hotel was jammed full but no issues with our stay. I would stay there again next time.
Submitted on 11-09-2016
I wouldn't recommend this place to couples trying to be romantic or families with kids but it was perfect for a Bachelorette or bachelor party!!!! The pool was kind of gross but after my sister cleaned it for an hour it was safe to stand in (but not to put your face in). The night time staff was great but the day staff needs some training. It is like $6 in an Uber to Cincinnati and that was awesome since we were drinking.
from Jamestown, Kentucky
Submitted on 18-09-2016
This is a great choice for hotel if you don't want to stay in Cincinnati. Great price, close to restaurants & shopping as well as the Covington convention center. I was very impressed with the restaurant at the hotel - the food was wonderful & I especially enjoyed the breakfast. I did not use the workout room, but it looked wonderful. Great choice for hotel!
Submitted on 18-09-2016
The wife and I stayed here on our trip to Cincinnati. This hotel sits on the river but no view of it. The river is also the state line for Kentucky and Ohio. This location did not have free breakfast but they did have a restaurant. Within walking distance to the suspension bridge that crosses over to Ohio. Outside pool and gym were on site and both were clean. Hotel staff was very friendly and the price was right. Would stay here again.
Submitted on 21-09-2016
This hotel has a slightly older feel, however it has been maintained pretty well, and they are in the process of updating. Front desk and restaurant staff are exceptionally helpful. equipment in the rooms is updated (new TV, single cup coffee maker). Bathroom was nice with a roomy walk in shower and sliding glass doors. Wifi was pretty good, but the AC unit was a little on the weak side.
from Columbus, Ohio
Submitted on 26-09-2016
We stayed in town for 2 nights for a wedding. We arrived later Friday evening and were given an option of floors to choose from. We chose to stay on the first floor, which was undergoing some renovations. The baseboards were not on and there were holes in the walls going down the hallway. We got in the room and it had a slight smokey smell to it, not enough to make me go back to the front desk to switch. I was in the wedding and had to leave early in the morning, but my husband was around m... Read more
from Georgetown
Submitted on 26-09-2016
We found the hotel pretty easily with google maps. Noticed outside in the back parking lot an RV with table and chairs set up. Also noticed a bus near the front door with people waiting outside it to check in. Pulled in behind the bus and went in. While one clerk was taking care of the bus, another checked us in. This all went smoothly. We parked in the back close to the elevator and unpacked our car. We had a room on the third floor, at the end of the hall, 302 or 304 I think. We notice... Read more
from Sykesville, Maryland
Submitted on 28-09-2016
We enjoyed our stay at this property. It is an interesting place, very old in some respects but in the midst of a nice renovation. One warning, there are not really any true "river view" rooms at this property. If you do have a back-facing room and you crane your neck way around to the right out the window, you might see some water! There is a large hill behind the place that blocks most all of the river view. Our room was large (a king) but the bathroom was rather small but workable. Very nice... Read more
from Galva, Illinois
Submitted on 30-09-2016
Stayed here for two nights for a football game. Rooms were nice but hallways needed some modernizing. Good place to stay and watch a football game without a lot of frills. Lots of fast food restaurants in the area.
from NYC
Submitted on 30-09-2016
A bit shabby. All outlets did not work, which made charging multiple devices difficult. View was to interior court with very bright light. Hard to sleep. Nice staff though and breakfast was sufficient.
from Bloomington, Illinois
Submitted on 03-10-2016
Hotel room was clean and comfortable. It appeared as though our room and the hallway had been recently renovated. Everything was in working order. Only complaint we had was that the water in the shower did not get much more than just "warm". Check in went smooth. Bar area was nice, but pretty busy and bartender could use some help cleaning up. We actually walked to the Reds game from the hotel...about a mile, but an easy walk.
from Vienna, Ohio
Submitted on 05-10-2016
This a pretty typical Inn. The rooms are large and comfortable. It is in a quiet location. They serve a hot breakfast that is fine. The only reason I didn't give it a 5 star is that they are renovating and things are kind of hectic.
from Abingdon, Illinois
Submitted on 05-10-2016
Nice modern hotel. I was told we would have a room with a view of the Ohio River and a beautiful view of the Cincinnati skyline. In reality, all you can see is the back side of the levee along the Ohio River. Hotel is nice but don't fall for the "view"!!! Location was "ok", but the price was higher than I would have paid knowing there is no view. There is a bus pickup in front of the hotel that takes you withing a couple blocks of the Reds stadium for $1 each way.
from Indianapolis, Indiana
Submitted on 05-10-2016
Our room was very spacious and immaculate. The rooms were well appointed but the carpet in the hallway, while in good shape, was not my taste. The elevators were a little crowded and slow but otherwise our stay was very pleasant with a very accommodating staff. That being said, we will definitely stay there again.
from Colorado Springs, Colorado
Submitted on 07-10-2016
I will definitely choose H.I. Riverfront as my go to for the Cincinnati area. The location is great for nightlife, sporting events or conventions in Kentucky or Cincinnati. The staff was pleasant and helpful. The rooms were clean and nice.
Submitted on 15-10-2016
After driving what seemed like forever it was nice being greeted from someone that just brightens your day. I'm not sure what Lynsey's role is at this hotel but she is helping everyone how ever she can. She is a true asset to this establishment. Thank you for a wonderful stay from Michael and Sara. We will stay here every time we visit this area.
from Quincy, Washington
Submitted on 17-10-2016
We didn't have reservations so when I contacted the lobby, I was met by Roy. Very polite and professional. He got us into a nice remodeled room (construction is ongoing) a little earlier than normal. He gave us tips for using local transit to get to the aquarium/levy. Room was large and clean. Bed was very comfortable, and I am picky. I could not hear my neighbors or the road noise even though we could see 3rd Street from our room. Dining was good. We had the continental breakfast with was w... Read more
Submitted on 23-10-2016
The front desk staff was very friendly upon arrival and the check in process was very simple. The room was very clean and spacious. The beds were very comfortable with a nice selection of pillows available. Not a great view as the hotel over looks a waffle house and a smoke shop from the front. The restaurant staff was extremely friendly and willing to ensure you have everything you need. Karis who served us dinner was extremely personable and friendly, always checking to make sure we didn't nee... Read more
from Grifffin Geogia
Submitted on 28-10-2016
this is an older hotel but they have recently updated and it is really nice the restaurant is nice and the food is good (no free breakfast) pool is nice the trolley ride is near and the price is $1 each way staff is great and several have been there for years which speaks good for management
from Cincinnati, Ohio
Submitted on 30-10-2016
wepicked this holiday inn because of location...but, we were very happy to be welcomed by great front desk staff...Tamika & Samantha were outstanding with making us feel husband a spire elite member, was given recognition on his tier level...and we felt we were treated at that, upon arrival and departure...your bar staff at nite, & restaurant server in morning for breakfast, they all were friendly, attentive, & just happy...what a GREAT staff for all your guests. our room was up... Read more
from Toronto, Canada
Submitted on 31-10-2016
Darlene Freeman provided excellent service during breakfast on Monday October 31, 2016. Her cheerful and helpful personality made our experience a very enjoyable experience. The hotel is lucky to have such a good employee contributing to its success. Michael Heydon Hilton Hhonors # 412340939
from Brownsburg, Indiana
Submitted on 02-11-2016
Spent 2 nights here while in Cincinnati on business. Not a bad hotel but it is in the middle of renovations that they are really in need of. The on site bar and restaurant is convenient and well priced. Because of the on site restaurant there is no free breakfast. Stay was ok nothing special.
Submitted on 02-11-2016
My friend and I stayed here for a concert at the Taft theater! The staff was AMAZING!! They were so helpful after our long drive on a place to eat and grab a drink before the show. Uber was fast and the front desk even offered us bus vouchers if we needed them! It was very clean and everything you would want in a hotel after an amazing concert!!!
from Cincinnati, Ohio
Submitted on 06-11-2016
Came in for a quick stay and had a great experience. From the room and the great customer service from the housekeeping staff named Laurkita Jackson. She was very wonderful,cheerful and helpful for our stay!!! The breakfast was great our waitress Darlene Freeman was very courteous and pleasant made sure we had an enjoyable experience and 5 star service.Thanks for the great stay we will definitely come back and stay again.
from Carefree, Arizona
Submitted on 08-11-2016
Location is excellent, 14 min from the airport, 4 min to downtown Cincinnati, 1 min off Interstates 71 & 75. They are currently updating the hotel but cooling/heating system were unpredictable. Excellent breakfast buffet included with the price. Darlene Freeman is to be commended. She was a great server, friendly, energetic and full of information. She remembered guest names and would acknowledge you when she saw you.
Submitted on 10-11-2016
My daughter and I come up here about 1x per month for Cin. Children's. Everyone from The Manger to The Housekèepers go out of their way for Our Comfort! And their Housekeeper by the name of 'Ingrid', has Always went over and beyond to make us comfortable! She usually Greets us with a Hug that follows with "What can we do to make this Trip any easier?" And when your in this situation, that kind of Hospitality is well appreciated!!! It's been 1 1/2 yrs since we began staying here and we will co... Read more
from North Canton, Ohio
Submitted on 11-11-2016
Beautiful hotel. People are wonderful here. Breakfast was fresh with healthy choices. Jo was attentive and ready with coffee through out. We recommend highly--you'll love it here! They are in process of updating. Our room was very nice, with a new shower & updated bathroom.
Submitted on 11-11-2016
I was part of business meeting for nine days at the hotel. The staff, particularly Mick and Darlene (but really everyone was great), bent over backwards to make our meeting a success. They were accommodating, flexible and always available. Our hotel rooms were recently renovated. They were clean and comfortable. Overall, I can't say enough about the customer service at this hotel.
from Frankford, Delaware
Submitted on 12-11-2016
We stayed here almost two weeks for business. The staff was the most friendly staff of any hotel I have ever stayed, and I travel for business for weeks at a time. The front desk, Lauren and Sammy, are the best! They ALWAYS greeted us, asked how our day was, and were never to busy to stop and have a conversation. If you have the opportunity to stop at the bar for dinner or just a cocktail, you will meet their awesome bartender, Karras. She is such a delight to talk to! These three ladies made s... Read more
from Birmingham, Alabama
Submitted on 14-11-2016
Old, worn out hotel. It's November and my room is hot. Can't open window. Wall mounted temp control doesn't work. It's hot and I'm simply hoping to be able to sleep. Staff and restaurant employees are great, but room sucks!!! Had dinner in bar and was very satisfied with good food and great service. Very dissatisfied is room . Just hope that I can sleep tonight.
from Clarksville, Indiana, United States
Submitted on 16-11-2016
Our cheer company were REQUIRED by the cheerleaders competition to book this hotel back in AUGUST. So the hotel knew we were coming. It was supposed to be a "play and stay", however, it was not. Their pool was closed, they had no activities for the girls to do, and they told us if we wanted a conference room to keep our girls out of the hallways, we had to pay $400. The rooms were not even used. I understand it is a business, but management constantly complained about the girls not being inside ... Read more
from Louisville, Kentucky
Submitted on 16-11-2016
KARIS was an awesome bartender! She's was fun, friendly and super efficient! GO KARIS! We couldn't have have been more pleased with her service. Thank you Karis for helping us have a good time while we were in town!
from Mount Pleasant, Michigan
Submitted on 20-11-2016
Convenient to downtown Cincinnati. We were pleased with the room. It was quiet, clean and comfortable. The hotel also has a breakfast area and bar, but we did not have time to try it. We would stay here again. Friendly staff also.
from Milwaukee, Wisconsin
Submitted on 22-11-2016
Drove here from Milwaukee,WI to catch the Bengals vs Bills game! After a long drive it was nice to have a welcoming check in from their AGM Will. He was very informative about the area, and gave us tips on how to easily get to the Paul Brown Stadium. (There is a shuttle pick up right outside of the hotel, can't beat that) They have a nice bar and restaurant area. Karis, their bartender, is a very sweet person! She definitely has a "can do" attitude, and cares about all of her guests. Each employ... Read more
Submitted on 27-11-2016
Had a really great experience in the dining area for breakfast Darlene Freeman and Reggie Mack were very helpful!!! Would definitely come back to visit!!! The Holiday Inn Riverfront is one of the best hotels this city has to offer!!! I didn't feel rushed to eat like most hotels would. Reggie helped me to my car I thought that was very considerate being that I'm disabled!!! Would definitely recommend this hotel to family and Friends!!!
from Akron, Ohio
Submitted on 27-11-2016
We really enjoyed our stay. We were stopping up in our way back to Columbus. Location is near Newport and Cincinnati. Both are awesome nightlife areas. In addition we were across from some amazing riverfront pizza! Walk in shower, nice beds, just what we needed.
Submitted on 27-11-2016
Karis is awesome. She is a very engaged bartender, provides good service. It was such fun hanging out at the Holiday Inn Cincinnati Riverfront. You made our evening. This is the essence of customer service.
from Indianapolis, Indiana
Submitted on 27-11-2016
My family and I were on a quick visit to Cincinnati and Holiday Inn Cincinnat Riverfront was our night hang out with Karis the Bartender. We had a lovely time with Karis, she made us so comfortable, we laughed, food was so good. The best part was the bartender Karis. Hotel is conveniently located and will surely come back and will recommend this hotel to others.
Submitted on 28-11-2016
She was a excellent waitress! I was well pleased! I would recommend to anyone. The Greenery Restaurant is a excellent! Good quality food! Wonderful service! So friendly. I was well pleased! They have any food you could ask for!
from Saugerties, New York
Submitted on 01-12-2016
Darlene Freeman is fantastic and deserves a raise and a big bonus. Always has a smile even under stressful circumstances (one week of a dead electrical outlet for toaster and chafing dish); very professional, friendly and "quick". Hotel guests seemed to just love her - and for good reason. Ingrid was wonderful to my flu ridden, cranky husband and we greatly appreciated her attentivness. She also deserves a raise and big bonus.
from Ashford, West Virginia
Submitted on 02-12-2016
Ingrid was very nice and very helpful. She met all of our needs. She helped us learn how to use the coffee maker. She gave us directions to the Duke Energy Center where Redsfest was being held. We've had a fantastic experience so far.