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Embassy Suites by Hilton Kansas City - Overland Park

Kansas City, MO, US (MCI)

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Based on 699 reviews
Comfort and convenience, a winning combination at the Embassy Suites Kansas City - Overland Park Hotel.
Room & Rates

1 KING FAMILY SUITE NOSMOK

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-WET BAR-REFRIG-MICROWAVE
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1 KING BED NONSMOKING

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INTERNET AVAIL-SOFABED-REFRIGERATOR
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1 KING CORNER STE NOSMOK

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INTERNET AVAIL-SOFABED-REFRIGERATOR
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1 KING PREMIUM ROOM NOSMOK

INCLUDES WIFI-24 HR REFRESHMENT CENTER ACCESS, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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1 KING PREMIUM STE NOSMOK

INCLUDES WIFI-24 HR REFRESHMENT CENTER ACCESS, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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1KNG STE MOB/HR ACC TUB NS

VISUAL FIREALARM/DOOR/PHONE ALERT-2 RM SUITE, INCL WIFI-DRINKS AND SNACKS-BRKFST-EVE RECEPT
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1KG CORNER PREM SUITE NOSM

INCLUDES WIFI-24 HR REFRESHMENT CENTER ACCESS, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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1 KG STE ACC TUB NO SMOK

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INTERNET AVAIL-SOFABED-REFRIGERATOR
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1KG STE ACC RI SHWR NO SMK

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INTERNET AVAIL-SOFABED-REFRIGERATOR
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1KG MOB/HEA ACC TUB STE NS

VIS FIREALRM/DOOR/PHN ALRT, COMP COOK TO ORDER BRKFST-EVENING RECEPTION
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1 KING NONSUITE NONSMOKING

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-REFRIGERATOR-NO SOFABED
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2BR/2BA PRESIDENT NONSMOK

CONF TABLE FOR 8-HI SPEED INET AVAIL-SOFABED, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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2BR/2BA PRESIDENT NONSMOK

HI SPEED INET AVAIL-SOFABED, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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Embassy Suites by Hilton Kansas City - Overland Park
10601 Metcalf Avenue at I-435, Overland Park, KS US 66212

Here are just a few attractions in the Kansas City - Overland Park area:* Arrow Head Stadium (Home of the Kansas City Chiefs)* Oak Park Mall* Deer Creek Golf Course* Deanna Rose Children's Farm* Overland Park Arboretum* Leawood Town Center* Kansas City International Airport (MCI)* Metcalf South Shopping Center* Sprint Center* Oceans of FunClick here to see more...All of our Embassy Suites Kansas City - Overland Park hotel's suite night stays include our famous complimentary cooked to order breakfast as well as our complimentary Manager's Reception daily - a fantastic way to start your day and an even better way to end it.The Embassy Suites Kansas City - Overland Park hotel can accommodate all of your business meeting needs with our spacious meeting rooms and full catering capability. Here are some of the Kansas City - Overland Park businesses in our area:* Sprint Next Operations Headquarters* Overland Park Convention Center* Black & Veatch* Quintiles* Zurich North America* Corporate Woods* Executive Hills SouthClick here to see more...Welcome and enjoy your stay with us!

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 699 reviews
from St. Peters, MO., United States
Submitted on 11-05-2016
Hotel looks very nice on website, unfortunately it is in need of repairs. Didn't get a suite and was put in a very small room and as soon as I got into my room Maintenance was knocking on door to fix light in bathroom. Should have been fixed before room was check out! There was no exhaust/fart fan in bathroom and A/C unit couldn't figure out if it wanted to stay on or off! would run for 5 to 10 minutes then shut off for 10 to 15 minutes.
from Lincoln, Nebraska
Submitted on 15-05-2016
This is an older hotel, which has been updated. The walls are not very soundproof or have adequate sound deadening material. At 11:00 p.m., we had to call the reception desk reporting loud music coming from the room next door. The HVAC system needs to be cleaned in the room we stayed in. You can see the dirt blown by the HVAC and deposited on the ceiling.
from Derby, Kansas
Submitted on 16-05-2016
This old style Embassy Suites is attractive with the large open atrium. We were on a high floor but the noise from people at the bar in the center of the atrium could be heard from our room in the evening. If you were in the sitting room and someone was using the bathroom, there was a loud gurgling noise in the drain of the wet bar in that room. I mentioned this at the front desk and they said it was because of the design of the piping. We have stayed at this Embassy Suites before, and I never n... Read more
from KC
Submitted on 21-05-2016
This Embassy Suites needs some updating. There was a strong cigarette smoke smell every time the heater came on. They brought us an air purifier, but wanted it back for other rooms. We got it back, it wasn't enough. Finally they moved us to another room after two nights that didn't smell. Let me revise that, they offered a different room and we moved everything without help. The tv in the bedroom didn't work, the maintenance man fixed it by sticking a ball point pen in a hole in the back. So the... Read more
from Sioux City, Iowa
Submitted on 22-05-2016
If I could rate the hotel on their staff, it would be a 10. The staff members were very friendly and helpful. The hotel was clean but our room appeared to be 'older' and in need of an update. Breakfast was very good. Overall, our stay was fine; I probably would stay there again.
from Aurora
Submitted on 31-05-2016
The staff at the Overland Park Embassy Suites was exceptional! Every staff member we came into contact with was very friendly and professional. The rooms were spacious and very clean. The breakfast was delicious from made to order omelets to the fresh fruit! Will definetely come back again when in the area!
from Saint Louis, Missouri
Submitted on 01-06-2016
I would not recommend this Embassy Suite. The room needs a complete renovation. The bathroom was tiny and cramped. The shower water pressure was terrible, slightly above a dribble. The service was very good. The atrium was very nice.
from Lakewood, United States
Submitted on 03-06-2016
Stayed at this hotel for softball tournament. The hotel was clean, staff was friendly. Would definitely return again! Right off of I-435 which makes it easily accessible. Many restaurants in the area too.
from Springfield, Missouri
Submitted on 06-06-2016
Nice room but carpet pretty worn. Room was clean with wonderful fluffy towels. Breakfast wonderful with many selections. We were unable to get any WiFi service any day we stayed. Pool crowded with kids every evening. Offer free drinks in the evening and light snacks
from
Submitted on 06-06-2016
Very shabby for an Embassy Suites. Room was well-worn and furniture was "nicked up". Breakfast was very disappointing from the hyped hotel offer. Location is good - close to the interstate. I would not stay here again unless a massive upgrade/redo is done.
from Van Buren, United States
Submitted on 09-06-2016
Went up for a concert at the Starlight Theater, and being a HHonors member, booked at this hotel, seeing that it wasn't that far away from the concert venue. We had a wonderful weekend--the hotel was great. The room was everything we needed it to be, comfortable, spacious, complimntary breakfast. I would stay here again any time going back to KC!
from Drexel, Missouri
Submitted on 12-06-2016
I stayed at this Embassy Suites on Saturday night. And they now offer a texting service. They text you once you check in and then you can just text back to the same number that texted you. About anything you want and they will do their best to accommodate you. It is a great tool and I checked out using it.
from Dallas, Texas
Submitted on 16-06-2016
Staff was great from check in to check. Decent location, a lot of restaurant options within 10mins. Was here just for an overnight stay and glad we chose this embassy. I am never disappointed by hilton or any of their properties.
from Hot Springs VIllage, United States
Submitted on 17-06-2016
The hotel a/c system is very poor. Not only in the rooms, but also in the atrium. I was not able to take advantage of the breakfast or evening drinks due to the level of heat and lack of offsetting a/c. I bought 2 fans, 1 for each room.
from Ohio
Submitted on 20-06-2016
We were in town for a family wedding. As Hilton Honors members we got a slightly better rate than the wedding reservation rate which was great. Staff were very accommodating when I called to see if our family's rooms could be near one another and on a quieter floor. From the moment of check-in, staff were incredibly pleasant and helpful - including housekeeping, breakfast area staff and even a maintenance man that we met on the elevator. Room was clean, bed was comfortable, breakfast was ver... Read more
from Cumming, Georgia
Submitted on 29-06-2016
We stayed one night while in town to attend a Royals game. The living area and bedroom in the suite was spacious and clean. Although the bathroom was a tight fit, it was very clean. There were a few stains on the curtains and sofa but I suppose that's too be expected over the course of a hotels life. The staff I encountered were all very friendly. Breakfast was excellent with a variety of choices and an omelette bar. By far made the stay well worth the price of hotel.
from Washington DC, District of Columbia
Submitted on 30-06-2016
Ok. first off... several members of my team had items stolenOR removed . From loose change to bluetooth headsets. NOT cool Also... our rooms were prepaid... for some reason,my card was run for almost $800 for 'incidentals'. That hold is STILL on that card. It's a good thing i don't need that... an $800 hold should NOT still appear on my card on a pre-paid room. Yes, I understand how CC Holds work. I travel roughly 200-250 nights a yr., and have done so for about the last 15 yrs. Ther... Read more
from
Submitted on 01-07-2016
We had an overall good experience here with a few flaws. We didn't get any special treatment for being HHilton Members over someone off the street. The only way we'd stay here again is if the price is reasonable.
from Bossier City, Louisiana
Submitted on 02-07-2016
ES by Hilton are generally awesome, don't get me wrong. But, FYI, the oddly-shaped, tiny "corner" rooms in this property are cramped, have no desk to sit at and work, and an annoyingly loud in-room A/C and heater unit. I had to use the small, round, 16" table for my laptop, and sit in the high back chair with my materials spread out across the bed. So, great property, just don't opt for the "corner" rooms.
from
Submitted on 02-07-2016
In my former job, I stayed here a couple of times a month on average and was always very pleased. With Embassy Suites, you know what you're getting -- basic, clean mini-suite with lots of pillows. :) But the staff, from the front desk to the gentleman who cooks breakfast, knew me by name and were obviously well-trained in customer service. I always felt very welcome, and anytime I had a special request, they granted it immediately. Other pros -- clean workout room; high school with running trac... Read more
from Buffalo, Missouri
Submitted on 03-07-2016
We have stayed here a few times. Every time our rooms have been clean, manager's reception is on point, and breakfast is great! Twice we've been upgraded to the premium suites without even asking. If we have to travel to OP...at least we have a good place to stay :)
from Nashville, Tennessee
Submitted on 04-07-2016
I stayed at Embassy Suites in Overland Park in early June luckily only for one night on business trip. The hotel needs a big update. It is very old and my room spelled like cigarette smoke. The bathroom was small and dark. The parking was very spread out around hotel and not very convenient. I will not be going back to this hotel.
from Overland Park, Kansas
Submitted on 04-07-2016
Perfect enjoyed everything the breakfast was great as always and the drinks in the eve were perfect it was just a great stay the pool was wonderful embassy suites is a perfect hotel it has everything u need and I enjoy it
from Appleton, WI
Submitted on 05-07-2016
The hotel was conveniently located to the highway with close access to a mall, entertainment, and dining options. The hotel offers a nice happy hour with alcohol and good food. The value was good considering the amenities offered. The room was a good size with plenty of space to work and sleep. Would stay here again if on business in the area.
from Fargo, United States
Submitted on 05-07-2016
Had a great experience - at this hotel. From check in to check out. Everything was fantastic. The employees were very pleasant and really worked hard to make a good experience. Several restaurants near by however the restaurant at the hotel was very good as well. Several options for dining and the hotel location was close to the interstate!
from Wichita
Submitted on 10-07-2016
This is our favorite place to stay, any time we travel we look for hilton. Always clean, friendly staff, love thé happy hour, breakfast is incredible! We have never been disappointed with any of our stays at an Embassy Suites hotel.
from Fort Scott, United States
Submitted on 11-07-2016
I love staying at Embassy Suites for business since I have a place to work away from the bedroom and for pleasure when I take the grandchildren because they have their own place to sleep. And the Breakfast is super
from Arlington, Texas
Submitted on 13-07-2016
We had a one night transit at this hotel were we checked in late. We arrived to friendly staff having our room and keys ready and made for a quick check in for road weary travellers. The restaurant was not busy in the morning and the food was excellent.
from Neligh, United States
Submitted on 16-07-2016
We recently did a trip to KC for a getaway. We picked the perfect motel that is centrally located for any location of what you want to do in the KC area. The rooms were clean and wonderful, the staff would answer any questions you may have.
from Sioux City, Iowa
Submitted on 20-07-2016
This Hotel was perfect for spending time with my sister! We had a great time visiting over drinks at happy hour and enjoyed a leisurely breakfast together! It was a perfect location for a great shopping trip and lots of restaurants near to choose from!
from
Submitted on 20-07-2016
here for a two night stay for a quick biz trip. What I enjoyed the most was that the A/C was working fantastic inthe guest rooms duirng a huge heat wave. The rooms were nice with plenty of towels and they were clean. Great bed. What I didn't like about the facility was that the common areas were super hot and the way the rooms overlook the interior, the front room of the suites were super noisy from all the kids and later in the evening drunk partiers in the bar. The reception was great with ple... Read more
from Kansas City, Missouri
Submitted on 24-07-2016
My stay was great. Room and hotel overall was very clean. The staff was great and the door was also great. I will recommend this hotel to all my family and friends. The staff made our stay very comfortable and they know how to treat their guest.
from Woodbridge, Virginia
Submitted on 24-07-2016
We were there for three nights with three rooms. Had a problem with an air conditioner unit not working on second night, but team came in and in 20 minutes had changed out the unit and all was perfect and manager comp'ed that room for the night!! Nice breakfast buffet and evening drinks and snacks. Very clean and very well run as we have come to expect from Embassy Suites. Reasonable prices and quiet, comfortable surroundings.
from
Submitted on 25-07-2016
The bed and bedroom walls had what looked like ants, but maybe small roaches crawling on it. They were crawling on the walls, and when I turned the sheets on the bed, there were there also. I am hoping they were ants and not little roaches. This was on the 7th floor "Club level Premium Room Suits". I called down to front desk, they tell me oh we are fully booked can change you out tomorrow morning. We can send up an engineer to look at it and housekeeping to change out the sheets. What is an ... Read more
from Denver, Colorado
Submitted on 27-07-2016
This hotel is extremely rundown, bathroom is updated but the rest of the rooms appear to be holdovers from the 90's. Ceiling was damaged in room and smell of hotel is old and musty. They also allow smoking on one floor. Location is good and lounge area is great for meetings. But overall a very average property that could certainly use an update.
from Minneapolis, Minnesota
Submitted on 27-07-2016
Room was outdated and dirty. In need of fresh carpet, paint, furniture, and room had no desk. The complimentary internet service was horrible. When I checked in I asked the girl at the front desk for nearby dining and she said they must have run out of lists then just looked at me without offering to print more or offer advise. I would not recommend staying at this hotel.
from SE Oklahoma
Submitted on 03-08-2016
As soon as we walked into our room I knew there was a problem with the air conditioning. It was hot in there and the unit was just blowing air. I checked out the thermostat and saw it was set on 70 but the room was about 85 degrees. Called the front desk and they sent some guy up there who barely spoke English and you could tell he was angry for having to come up there. He told us we didn't know how to operate an air conditioner (Lol) and that is the way they work. I was trying to talk to him ... Read more
from Seattle, United States
Submitted on 05-08-2016
I've stayed a several embassy's over the last few years, and I found this location to be outdated. The rooms were old and grungy looking as well as the furniture. I had to switch my room because the carpets were so dirty in the initial room given to me, The bathroom look outdate, the tile and grout looks very old and dirty. In general this location needs a complete refresh from bottom up to, new furniture, fixtures, flooring to bathroom amenities It's not like you're renting a room at Mot... Read more
from Overland Park, United States
Submitted on 06-08-2016
Overall we enjoyed our stay and the hotel had very nice amenities-complimentary breakfast and happy hour, free parking, microwave and fridge. The rooms are a bit dated but otherwise pretty spacious. The pullout couch mattress could be more comfortable. The staff overall was very helpful.
from Omaha, Nebraska
Submitted on 07-08-2016
We stay at Embassy Suites wherever we go and whenever we can. This one was disappointing. The first room we were given smelled moldy, the second room smelled moldy and the third one was better. The rooms are in desperate need of updating. The vanity in the bathroom was peeling. The tub needed replacement or re-grouting at the least. Whenever we ran water or flushed the toilet, you could hear the water chugging up in the drain. The carpets showed wear and the sofa bed was older and cushion... Read more
from Topeka, United States
Submitted on 09-08-2016
I have never had a bad experience at this loaction. We always have a good time here. The reception is good, can't get this anywhere else on the weekends. The staff is always willing to help you with anything you need. There are a lot of eateries in all directions.
from Benton, Arkansas
Submitted on 12-08-2016
We stayed four nights and it was a very pleasant stay as usual at Embassy Suites. Staff was very friendly, manager's reception in the lobby every night with plenty snacks and drinks for the kids. Breakfast was also very good, staff efficient and would help us with anything we needed. The only downsize is the pool which is very small for this kind of property. But it was very well kept, with plenty of clean towels, but usually during the evening was nowhere to sit. Gym was clean and again plenty ... Read more
from Virginia Beach, Virginia
Submitted on 15-08-2016
We checked in & was assigned a different room than requested since the room requested was not yet ready. Our room's A/C did not work (3rd floor) we even turned the temp all the way down & still did not cool down our room. The shower curtain rod was broke which did not allow the shower curtain to close all the way and therefore flooded the bathroom floor. We requested for a different room & was assigned a lower level room that resolved all of the above issues, but heard gurgling sounds in both si... Read more
from Wichita, Kansas
Submitted on 15-08-2016
We weren't too impressed with this hotel. The toilet in our room was broken and my Husband had to keep fixing it. We also had ants in our room. We informed the front desk when we checked out of these problems and they did not offer to "make it right", even though they claim they will do so if there is a problem.
from Kansas City, United States
Submitted on 16-08-2016
Over all I really enjoyed my stay at the EMBASSY SUITES and I will tell my friends about the wonderful time we had, and how nice the staff was. And the food was delicious, and that of the top of the line.
from Jackson, Minnesota
Submitted on 17-08-2016
The location of this facility was great but I think that I'm ready to give up on staying at Embassy Suites. The staff was great but you'll notice the need for some updating right away - especially in the bathroom(s) in the room. This is the third Embassy Suites in a row that is just getting too outdated.
from Shreveport, Louisiana
Submitted on 29-08-2016
Whenever we visit KC we stay at this wonderful hotel. The rooms are clean and comfortable, and the staff is amazing. It is a great hotel for individuals, couples and families...something for everyone!
from Des Moines, Iowa
Submitted on 30-08-2016
Family get together at the embassy suites was very enjoyable. The pool was enjoyed by the family, the evening reception wAs great for gathering and made to order omelette in the morning was awesome. Friendly and helpful staff.
from Eau Claire, Wisconsin
Submitted on 06-09-2016
Over the weekend we spent 3 nights at the Embassy Suites in Overland Park. When we arrived, the attendent went out of his way to get rooms side by side for our 2 families. Yes, the building is older, however, our suites were exceptional as were the common areas. Our suite had brand new carpeting, was exceptionally clean, the bed was the amazing beds/pillows that we have come to expect at Hilton Properties, and the service was amazing! Despite the hundreds of kids in the building, our suite w... Read more
from Cassville, Missouri
Submitted on 05-09-2016
This Embassy Suites Hotel is in a good location, close to restaurants, shopping. Staff was very pleasant and helpful. Hotel has excellent amenities. The evening reception was a nice touch with friendly and helpful bartender. Complimentary breakfast was very good and above most other hotels. The service was very good, room was a bit dated but comfortable and spacious. I would definitely stay at this hotel again.
from
Submitted on 05-09-2016
Very nice and clean hotel! Had everything we needed onsite. Children stayed busy. I enjoyed the evening reception. Great drinks and snacks. Wonderful sleep in the comfy king bed! All around great stay
from
Submitted on 10-09-2016
Great stay in one of the suites! Convenient elevator and snacks available. Lots of space in the room and it was clean! Would definitely go back, it's worth a few extra dollars to have a nice hotel. One of the best in the area!
from Johnstown, Colorado
Submitted on 11-09-2016
Drove from Colorado for a weekend trip with family to Bennett Springs. Hotel check in very professional, although we didn't spend very much time at the actual hotel it was nice to come back after a long day of tubing to relax in a clean room. My only somewhat dislike is that the pool is so small. My daughter did not enjoy her swim time because of loud and rowdy kids.
from Saint Louis, Missouri
Submitted on 12-09-2016
I was not overly impressed with this hotel. We stayed on the 6th floor. Had a bit of a moldy smell. The furniture in our room was quite beat up, as was the woodwork and other painted trim. We found a few ants climbing up the bedroom wall. The window had foam roll insulation hanging down 8" from the top. We found a half consumed diet coke and another full can of soda in the refrigerator. Some things that were satisfactory: The employees at check in and breakfast were very friendly. Our be... Read more
from Raytown, United States
Submitted on 14-09-2016
I enjoyed my hotel stay and was impressed with the quality of complimentary breakfast, it was my favorite. The area in which my room was, was a bit noisy only because I was near the pool and the traffic is always going to be busy by a pool. Over all it was worth the price and I felt very much at home.
from Verona, United States
Submitted on 16-09-2016
Excellent place to stay. Good location. Breakfast was excellent. In the process of modernizing lock system. Process efficient and unintroversive. Staff friendly and helpful. Rooms met our traveling needs with plenty of electrical outlets for electronics.
from Frisco, United States
Submitted on 22-09-2016
Very clan and quiet. Great location. Like the premium floor would liked the complimentary snacks and drinks to be in the room vs the machine . The comp breakfast was great and convenient. The evening reception snacks were just okay but the staff was excellent
from Topeka, Kansas
Submitted on 24-09-2016
The Embassy Suites in Overland Park, KS has been renovated and is an excellent place to stay in the Kansas City area. It is well maintained, managed and has an outstanding staff. The manager, Fred Delarosa, goes out of his way to assure the staff provides top notch service, that the rooms are clean and the manager's reception and the cook-to-order breakfast is the best available. Our group of retired LEO's stay there 3 times a year. The hotel provides a shuttle to the theater so we may enjoy a... Read more
from Joplin, Missouri
Submitted on 27-09-2016
I've stayed here a number of times, but may not in the future. They used to make you feel like a guest--I felt like a customer. Our heat kept kicking on(it was 90 outside), the breakfast quality has slipped, and the evening reception was lacking when compared to others. The bed was very comfortable.
from Lincoln, Nebraska
Submitted on 27-09-2016
All the quality you would expect from Embassy Suites, and with amazing staff! Maria at the front desk is very friendly, and extremely helpful. Cybill, the bartender, is a lot of fun, and quick with the drinks. Samir (engineering / courtesy van) is the nicest man you will ever meet! We would stay at Embassy Suites just to see him (we actually have). He treats you like family!! We look forward to seeing these folks every time we plan a trip.
from
Submitted on 30-09-2016
Stayed here with my husband for a wedding. I alway enjoy staying in a suite over just a room. The rooms were clean. Breakfast was in my opinion very subpar. Im not sure if its the location or if embassy suites is cutting back on quality food, but my husband thought the omelettes could use more work. The second morning we took the shuttle to IHOP, and had a much more enjoyable meal. The next time I will try the Hilton Hotel's in the city.
from Waco
Submitted on 02-10-2016
The hotel is one of the best I have stayed at. The rooms are fantastic. The staff is friendly and helpful. The breakfast is outstanding. Everything is top notch. The only complaint I have is one of the drivers of the courtesy van. He drove 60 in a 45 mph zone. He turned a corner fast and very sharp, enough to throw one of our group out of her seat. The staff knew about his driving habits.
from Saint Louis, Missouri
Submitted on 05-10-2016
The room did not have a remote control for either TV. When I called the front desk they were very rude and unhelpful. They blamed it on the time I checked in. Very unprofessional. The room was not very clean as well. Will never stay at this property again.
from Overland Park, United States
Submitted on 08-10-2016
I have stayed in Embassey Suites in many cities and their quality is consistent. Overland Park was an excellent hotel, clean, really pleasant and helpful staff. The morning breakfast is excellent with a wide variety of foods for every taste. The evening reception is relaxing. The dinner food was well prepared, but service was a little slow.
from Springfield, Missouri
Submitted on 10-10-2016
Our 2 room suite was spacious. The staff that checked us in were very attentive and professional. Their texting system is great; you can text the front desk for your needs. Only issue we had in the room was HBO came in and out so watching a movie was frustrating. The room was at the back so we didn't hear any noise from the open area below us. The bed was super comfy. I've seen other recent reviews that said the breakfast was sub-par. It was hot, the made to order omelettes were good and ... Read more
from
Submitted on 10-10-2016
My stay was pleasant. Staff was very nice and room was well kept. Enjoyed cooked to order breakfast. Evening reception could have had better snacks, but the staff was friendly. They also worked hard to keep things well stocked.
from Derby, Kansas
Submitted on 14-10-2016
There are so many things to like about this Embassy Suites. Always love the spacious rooms with an Embassy Suites, Manager's Reception, full breakfast. This hotel was clean, service good. The room where we stayed had a problem with the wooden vanity in the bathroom and the large table in the sitting room. Both had scratches and gouges in the wood giving a very shabby appearance. This is a problem easily fixed with some Old English furniture polish.
from Los Alamitos
Submitted on 18-10-2016
I really enjoy staying at Embassy Suites in general so this location did not disappoint. The rooms were a bit smaller and only had King beds but we made it work. I enjoy the evening reception and the breakfast and usually that is one of the deciding factors on where I stay. This location was very central and close to the event i was attending. There was a Walmart nearby for groceries and plenty of good restaurants. It was also about a 20 minute drive into downtown Kansas City. If i even vi... Read more
from westland, United States
Submitted on 22-10-2016
Very Clean and a great staff front desk was very helpful at check in we were a large group. Helpful with baggage staff at nightly reception were very nice to the whole group. Breakfast was well done. room service was great
from Des Moines, IA
Submitted on 24-10-2016
We love staying at Embassy Suites because they are very family friendly. It is great to have the extra room for our kids to play and are able to sleep on the couch. The room was very clean and we had no issues. I thought that the rest of the hotel was looking run down and it didn't feel like the employees were really trying that hard. I checked-in online with my hilton honors account and did not get the room that I had selected. There is also a digital key feature on the app that showed a differ... Read more
from
Submitted on 24-10-2016
It was fine.There were restaurants across the street (if you wanted to play "Frogger" with the traffic. The view of hte AC units was fine (I was on the 5th floor). My 2nd floor colleagues did not have the same experience. Nice hotel. Friendly staff. Clean. Close to Sprint.
from Hot Springs, Arkansas
Submitted on 27-10-2016
Great hotel, good service and updated rooms. As always the full breakfast with Embassy Suites is a real plus. The location is great, close to the freeway and close to good resturants. No surprises and high quality.
from Clive, Iowa
Submitted on 01-11-2016
We have stayed here several times over the years. Clean and the rooms are nice. The area has many places to eat and shop. The happy hour with free drinks is also a plus. My only complaint is that on weekends there are always soccer or baseball teams staying there, and parents do not watch the kids.
from
Submitted on 01-11-2016
The title pretty much says it all. If you like happy hour, they are pretty generous in basically serving unlimited strong well drinks & sangrias. Coffee & juice in the mornings not very good (we think they are using a machine that mixes from powders; our in-room coffee machine made better coffee). There is a decent variety of food to choose from, but much of it is not appetizing. Stick with the cooked to order omelets for the best experience, in our option. The room was spacious, bed comfor... Read more
from Dallas, United States
Submitted on 02-11-2016
This hotel is older and could really use some new furniture. The tables were dented and severely scratched. The legs were bent. The breakfast has an omelete to order person but no waffle maker. What hotel with free breakfast doesn't offer waffles?
from
Submitted on 05-11-2016
My young daughter and I stay at this hotel a lot. The staff makes you feel like family!! Juana, Maria, and Samir always go above and beyond to make our stay GREAT each time! The rooms are always clean. I have stayed at many hotels across the country and this one is one of the best!
from Independence, Missouri
Submitted on 06-11-2016
This hotel is clearly dated but is still a nice hotel. The furniture looked to be original to the hotel. We enjoyed our stay and all of the staff we interacted with were very friendly. We enjoyed the food as well. We would stay here again.
from Ozark, Missouri
Submitted on 08-11-2016
If you are a couple or flying solo, this place might be okay. But if you are bringing your family, don't stay here. THE rooms are small and it is over priced, even at a discounted rate for a wedding who blocked off a set of rooms.
from Kansas City, United States
Submitted on 08-11-2016
Had a great time. This hotel was very accommodating. Easy to get to. It was located near our destination. Breakfast was excellent. Rooms were clean, staff was friendly. I love the arrangement of the room.
from
Submitted on 09-11-2016
I really like embassy suites so I try to stay at one when I have the chance. This location was ok but far from the better embassy suites locations. The hotel staff was nice, the free evening drinks were ok, the breakfast was ok. My only complaint was the coffee machine was barely working and the breakfast attendant did not know how to fix it or brew more. Overall ok but I will choose a nicer location next time. Leo Damilini kansas
from Branson
Submitted on 09-11-2016
Hotel is in need of serious updating. Very dated appearance. The ceilings were "popcorn," the carpet 20th century, the bathroom needs a vent fan, the toilet was not current in terms of water conservation, the TV's are old and slow, the wall coverings are dated as well.
from Greenville, South Carolina
Submitted on 10-11-2016
The staff was very friendly!! The made to order omelets were amazing! Fresh fruit was great. The coffee was hot and ready. I was traveling with another female, and I liked the security of all the rooms facing the atrium. Rooms were spacious and I didn't have 1 complaint!
from Wichita
Submitted on 20-11-2016
Hotel is beautiful. The kids were mesmerized. We were in town for a soccer tournament. There were a lot of kids running around and the staff was pretty patient with us. Great staff. I forgot to use my rewards and asked if it was too late they easily fixed me up.
from Wichita
Submitted on 22-11-2016
Overall experience was good. The one negative about the location is not being able to turn left when exiting hotel, have to go right then U-turn at the light. Breakfast omelette was good. Friendly staff.
from Omaha, Nebraska
Submitted on 23-11-2016
Topped off the trip by staying here. Came to town for a concert at the community college and the hotel was close by and a step above several others. Don't have a problem recommending this hotel to anyone visiting the area.
from Overland Park, Kansas
Submitted on 28-11-2016
Great hotel if you don't need 2 beds. This Embassy Suites..only offer 1 king size bed and sofa bed..but my preference would have been 2 beds.. they offer a wait list for 2 queen beds but it doesn't exist .
from Saint Louis, Missouri
Submitted on 28-11-2016
Worst Embassy Suites I have stayed in 20 years. Anniversary celebration marred. Small suites. Windows leaked cold air and bedroom was cold unless door left open to hallway. Manager's reception had poor, cheap snacks. Chips for dip were broken into such small sizes that it was impossible to use without putting hand into the dip. Coupons issued for drinks. Bar attendant served wine in small plastic cups and refused my request for wine in a glass. When questioned why, she said it was to speed servi... Read more
from dallas, texas
Submitted on 28-11-2016
Great choice if you're traveling with friends or extended family. The rooms are spacious with a totally separate bedroom. The open atrium and glass elevators allow you to easily spot other members of your party, and there are plenty of chairs and tables where you can sit and visit. Nice hot breakfast with made-to-order omelets, sausage, bacon, potatoes, muffins, etc. as well as an evening happy hour. The kids really enjoyed the indoor pool. Very reasonable rate considering all the amenities and ... Read more
from Minneapolis, Minnesota
Submitted on 29-11-2016
Hotel staff was very friendly and accommodating. For the price, rooms were very comfortable and well equipped. We will definitely coke back to this hotel when visiting family in Overland Park - very family friendly.
from Chicago, Illinois
Submitted on 30-11-2016
I stayed here for few nights and I thought it was a typical Embassy Suites. However, I felt the rooms were rather small and the walls were thin. When I Overland Park, I prefer Homewood Suites since it's more spacious
from overland park, United States
Submitted on 30-11-2016
Very clean rooms, Friendly staff. Awesome breakfast. Quite rooms. Clean pool. Fitness center had weights to workout with. complimentary drinks for the adults. Plenty of parking. Just what you should expect from a Hilton hotel.
from Windsor, United States
Submitted on 02-12-2016
Great service, friendly staff, clean rooms. I stay at this hotel every time I travel to the area. The breakfast buffet is amazing. The staff is always helpful and willing to address any concerns. Decent value fantastic atmosphere.
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