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Holiday Inn & Suites Jordan Creek

Des Moines, IA, US (DSM)

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Based on 183 reviews
Room & Rates
Exterior

Standard Room

  • One Bed
  • Two Beds
Complimentary wired Internet access keeps you connected, and the 32-inch LCD television offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has complimentary toiletries. A desk, complimentary newspapers, and a direct-dial phone with free local calling are conveniently included. This room is Non-Smoking.

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Exterior

One King Bed Executive Non-Smoking

  • One King Bed
Complimentary wired Internet access keeps you connected, and the 32-inch LCD television offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has complimentary toiletries. A desk, complimentary newspapers, and a direct-dial phone with free local calling are conveniently included. This room is Non-Smoking.

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Exterior

Two Queen Beds Non-Smoking

  • Two Queen Beds
Complimentary wired Internet access keeps you connected, and the 32-inch LCD television offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has complimentary toiletries. A desk, complimentary newspapers, and a direct-dial phone with free local calling are conveniently included. This room is Non-Smoking.

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Exterior

Executive Suite Non-Smoking

  • One Bed
  • Two Beds
Complimentary wired Internet access keeps you connected, and the 32-inch LCD television offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has complimentary toiletries. A desk, complimentary newspapers, and a direct-dial phone with free local calling are conveniently included. This room is Non-Smoking.

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Exterior

One King Suite Non-Smoking

  • One King Bed
Complimentary wired Internet access keeps you connected, and the 32-inch LCD television offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has complimentary toiletries. A desk, complimentary newspapers, and a direct-dial phone with free local calling are conveniently included. This room is Non-Smoking.

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Exterior

1 King Bed Wheelchair Access Nonsmoking

  • One King Bed
The 32-inch LCD television offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has complimentary toiletries. A desk, complimentary newspapers, and a direct-dial phone with free local calling are conveniently included. This room is Non-Smoking.

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Exterior

2 Beds Wheelchair Accessible Nonsmoking

  • Two Beds
The 32-inch LCD television offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has complimentary toiletries. A desk, complimentary newspapers, and a direct-dial phone with free local calling are conveniently included. This room is Non-Smoking.

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Exterior

2 Beds Suite Nonsmoking

  • Two Beds
The 32-inch LCD television offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has complimentary toiletries. A desk, complimentary newspapers, and a direct-dial phone with free local calling are conveniently included. This room is Non-Smoking.

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Exterior

Suite Feature Nonsmoking

  • One King Bed
The 32-inch LCD television offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has complimentary toiletries. A desk, complimentary newspapers, and a direct-dial phone with free local calling are conveniently included. This room is Non-Smoking.

Hide room details
Exterior

Suite Wheelchair Accessible Nonsmoking

  • One King Bed
The 32-inch LCD television offers premium TV channels. A coffee/tea maker is supplied. The private bathroom has complimentary toiletries. A desk, complimentary newspapers, and a direct-dial phone with free local calling are conveniently included. This room is Non-Smoking.

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STANDARD ROOM

KNG EXECUTIVE NONSMOKE

KING MOBILITY ACCESSIBLE TUB NONSMOKING

TWO QUEEN BEDS NONSMOKE

2 BED MOBILITY ACCESSIBLE TUB NONSMOKING

2 BED SUITE NONSMOKE

EXECUTIVE SUITE NONSMOKE

SUITE FEATURE NONSMOKE

KING SUITE NONSMOKE

SUITE MOBILITY ACCESSIBLE TUB NONSMOKING

Holiday Inn & Suites Jordan Creek
6075 Mills Civic Parkway, West Des Moines, IA US 50266

Hotel Features.
Holiday Inn & Suites Jordan Creek features a restaurant and a bar/lounge. Room service is available during limited hours. Recreational amenities include an indoor pool, a spa tub, and a fitness facility. This 3-star property has a business center and offers limo/town car service, audio-visual equipment, and business services. High-speed Internet access is available in public areas. The property has a roundtrip airport shuttle, which is complimentary. Additional property amenities include a concierge desk, gift shops/newsstands, and laundry facilities.

Guestrooms.
137 air-conditioned guestrooms at Holiday Inn & Suites Jordan Creek feature coffee/tea makers and complimentary newspapers. Bathrooms feature complimentary toiletries and hair dryers. High-speed Internet access is available. In addition to desks, guestrooms offer direct-dial phones with voice mail, as well as free local calls (restrictions may apply). 32-inch LCD televisions have premium cable channels. Also included are irons/ironing boards and clock radios. Housekeeping is offered daily and guests may request wake-up calls.

 

 


Based on 183 reviews
from Atlanta, Georgia
Submitted on 15-03-2016
This is a newer unit and it was perfectly placed near the HQ I was attending plus plenty of shopping and eateries within walking distance of the entrances. The hotel was very modern, clean and efficient. I have zero complaints about my stay - now if my wife was with me she would have wanted a bath-tub but the large, glass walled shower was fine for me. Since my company picked up the tab I have no idea how much the room or other extras were but I was quite happy with the service, etc. There was... Read more
from Spring Hill, Tennessee
Submitted on 21-03-2016
This hotel is top notch! It's so welcoming and very clean, when you walk in you get a smile and a hello. The room is immaculate, as you can see by the pics we had a sitting room which had a pull out bed. The main bed was a queen and very very comfortable. The hotel sits in an area that is surrounded by a lot of stores that are within walking distance.
from Wisconsin
Submitted on 22-03-2016
Had the great pleasure to stay at the Holiday Inn in West Des Moines. First off it is located in a really new upscale area with lots of places to go and things to see. The hotel itself represents itself like a Marriott rather than Holiday Inn in the way it treats guests and the furnishings, the cleanliness, the way the property is kept up, and the comfort of the guests. It IS a very new hotel, but has really changed my mind on staying in Holiday Inns, if they were all this nice. Additionally ... Read more
from Omaha
Submitted on 17-05-2016
Great location, room was clean, upgraded to a suite with a king bed and pull out bed. Would suggest staying away from the pull out beds here, springs were very uncomfortable, but overall the hotel was great. Great breakfast, not quite as good as Embassy but the closest I've had - bacon/eggs/pancakes/ full assortment of cereals and muffins. Only thing missing was fruit, but overall a good experience.
from Iowa
Submitted on 19-05-2016
Came here for a Bachelorette party and got two of the oversized suites. Service was great upon arrival. Rooms were spacious and exactly as described on the website. The suite had 2 queen beds in one room, a full bathtub and shower combo with a double sink (very large bathroom). Then in the other room was a pull out couch, 2 oversized chairs, large screen tv, a table for 4 with kitchenette including sink, cabinets, fridge. On the main lobby level there is a large indoor pool and Johnny's Steakhou... Read more
from Willmar, MN
Submitted on 10-06-2016
Stayed at this Holiday Inn on Wednesday night. This is a step above the other Holiday Inns. I always judge a hotel by the towels. This place had nice fluffy towels. The only drawback was no free breakfast. I was there for a corporate event and the company picked up all the expenses- the flight, ride from airport to hotel in a limo, cost of the hotel room and a breakfast voucher. Also a ride back to the airport. The restaurant in the hotel served the breakfast. It was very good, not your standard... Read more
from Columbia, Missouri
Submitted on 14-06-2016
Have stayed at this hotel before and went out of our way to stay here on way to Northern Wisconsin. Hotel was quiet and clean and restaurant was terrific, even able to address my issues with gluten and diary and prepare delicious food.
from Painesville, Ohio
Submitted on 02-07-2016
Driving home to Ohio from a trip in Colorado we stayed here after driving 11 hours. We got in at 7:30pm and were gone by 8:00am the next morning. It was a short stay but I can tell you the hotel is very nice. The room was very clean and the bed was comfortable. Hotel staff was very friendly. In the morning they had complimentary coffee and fruit. They have a restaurant where you could eat breakfast if you want. We will be sure to stay at this Holiday Inn next time we are crossing t... Read more
from Galena, Illinois
Submitted on 10-07-2016
Friendly staff and very accommodating! Room was nice and clean. Great location for shopping! We enjoyed both the pool and fitness center during our stay. Lots of great restaurants in the area but make sure to have dinner one night at their restaurant, the food and service was outstanding!!
from Menomonee Falls, Wisconsin
Submitted on 13-07-2016
This is one of the few places I would recommend for overall appearance,spotless room, wonderful shower PLEASANT HELP can't say anything bad about it . Food was outstanding for dinner and breakfast. Hope we can go back someday
from Morris, Illinois
Submitted on 13-07-2016
This is a great property. Great location and great staff. Room was very comfortable. Don't forget to go see the iowa cubs. The mall is just a short mile walk away. Make sure you book a suite it is nice and the steak house is awesome
from Cedar Rapids
Submitted on 15-07-2016
Hotel was awesome! I came in town on business and asked for an upgrade and had the privilege to stay in the Presidential Suite. Man was that room nice. No matter what room I get I'm always treated with courtesy and respect.
from usa
Submitted on 27-07-2016
This was a quick overnight stop for us. The hotel is modern and very clean. Check in was easy. We checked out on a Sunday and were disappointed that they didn't offer coffee until 7:00 a.m. There are many restaurants nearby and quite a few stores. It is an easy stop off the highway.
from Eagan, Minnesota
Submitted on 27-07-2016
I've stayed here almost twice a year for the last 8 years. The rooms are good, temp control is good, beds and sheets look clean. It's usually busy, but quite in July and December. I like it here because of Johnny's Italian Steakhouse on site. Good food, stick with the pasta for best results. The cheesecake is good as well! FYI, they will let you take a pint of beer from the bar up to your room. Now about my floor, 3rd floor smelled damp and like body odor. It may have been the baseball team on t... Read more
from Cancun, Mexico
Submitted on 23-08-2016
We spent a night there, this place has an easy access form the road and is not expensive, if you stay here go to the bar, the bartender is nice and helpful, they have a big parking lot so is easy to park and for breakfast the restaurant is very convenient and servers are efficient.
from
Submitted on 23-08-2016
I would say this is a nice hotel. But not exactly upscale. The price wasn't completely horrible. But for $20 more I'm guessing we could've gotten a better room someplace else. There were holes in the wall that needed patched. Doors that needed rehung bc the lock didn't latch & a tiny dead beetle on the floor by the jacuzzi. (Not exactly romantic) This is prob an ok hotel for business but not so much an anniversary date night. They offered coffee & hot water 24/7 near the lobby. But twice when w... Read more
from
Submitted on 26-08-2016
There are huge differences among Holiday Inn and HI Express across the country. We're almost at 10 now of both. This is by far the best quality for the price. From their attractive entrance and service to cleanliness it rates a 10!
from Germany
Submitted on 04-09-2016
I recently stayed at the Holiday Inn Hotel & Suites West Des Moines for one night during a business trip. Nice Hotel but quite far outside. Large rooms with lots of space to work. The hotel has a free shuttle service back to the airport. Breakfast was sufficient with a large choice of various sorts. All in all a good business hotel
from
Submitted on 12-09-2016
I liked the Johnny's Italian Steakhouse bar right in the hotel for a quick drink. Try their bourbons. They have many! Also a great location to visit the nightlife in the area. We spent one night and had a quick visit.
from Istanbul, Turkey
Submitted on 16-09-2016
I stayed on the 2nd floor and at 10pm there was noise of a washing machines! Called the desk and they said that its the laundry on 3rd floor and it will end by 11pm. They also offered to change the room which was good attitude but I didn't want to pack and dress again. Went to bed and guess what, the machines started again at 6am. Hopefully I was already awake because of the fire alarm ringing for half an hour at 5am due to a short circuit! Well I had no idea that it was a failure so I went outs... Read more
from Lawrenceville, Georgia
Submitted on 18-09-2016
The Holiday Inn is located near a major shopping area and lots of places to eat. The room was nice size but the AC unit was extremely loud...it was like sleeping inside a large dryer but I like constant noise so did not bother me. I thought the $11 buffet breakfast was great value with lots of items to choose from. I was on business there so location was great for me.
from
Submitted on 25-09-2016
Great location for our road trip, right off I-35, with a good restaurant attached. Room was clean and spacious with comfortable bed and shower. Room 613 did come with a mini fridge. Cons: room phone did not work; one small bar of soap, should have one for sink, one for shower. In-room coffee maker only had supplies for one cup of coffee each for two people. No ice machine on floor six, machine on floor five was ooo, located working ice machine on floor four. Side note: front desk staff were... Read more
from Scottsdale, Arizona
Submitted on 01-10-2016
I am a VP of hospitality and I have high standards as is also what I expect from my staff. This hotel will not disappoint. From the moment I got off the plane the hotel shuttle was waiting for me. Mark was a very nice guy who made easy conversation. The two front desk employees Michael and Austin were busy checking other guests in and they were professional and helpful with everyone and the check in process was quick and informative. The hotel lobby is gorgeous and within the lobby is the Steakh... Read more
from
Submitted on 04-10-2016
Stinky halls smell like body odor & very dirty carpets in hall. Nice people at check in. Our toilet was broken (wouldn't flush) when we checked but but my husband fixed it!??? Bad coffee in room. Nice hot whirlpool which we enjoyed 1 night. Comfy bed & pillow selection. Overall OK.
from Detroit
Submitted on 09-10-2016
If you've been to West Des Moines anytime in the past couple years you know that it is a breeding ground for mid-size business traveler hotels. Seems like a new one pops up every 6 months. With all the new options why should you stay here? The short answer is that you shouldn't. Other options are closer to the many chain restaurants and shopping than this property. And other options certainly have a better equipped fitness room. But the worst part of this hotel and something i just can't get ... Read more
from
Submitted on 02-11-2016
I have been there one week in October, the hotel is nearby Jordan Creek Mall (10 minutes walking distance). Room very comfortable, king size bed. Excellent breakfast. Employees very kind, made me feel at home.
from
Submitted on 27-11-2016
I went here for a wedding... it was surprisingly nice. I haven't been to a holiday inn in a long time due to past experiences. However I came in for a wedding and this was where the reception was held. The lobby is gorgeous and rooms very nice and well appointed. Bed is super comfy. Just a walk in shower no tub but very large shower. Safe, two chairs, ottoman, desk, hair dryer, ironing stuff, Kurieg, and dorm fridge. The steak house is solid and good. And the conference center services the steak... Read more
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