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Hampton Inn Des Moines - West

Des Moines, IA, US (DSM)

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Based on 509 reviews
Welcome to the Hampton Inn West Des Moines hotel located in West Des Moines, Iowa. We're located just minutes from Jordan Creek Mall and close to Vall
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Hampton Inn Des Moines - West
7060 Lake Drive, West Des Moines, IA US 50266

welcome to the Hampton Inn Des Moines-West.The Hampton InnŽ hotel in Des Moines-West is conveniently located in West Des Moines, off of I-80 in West Lakes Office Park. Our Des Moines hotel is near Jordan Creek Town Center. As the largest mall in Iowa, Jordan Creek offers over 160 exciting stores and restaurants, including Scheel's All Sports, Dillard's, the Apple Store and so much more. Des Moines is also home to many life, health, and casualty companies that have made us the nation's second largest insurance capital.Once here, you'll find all the outdoor excitement of Saylorville Lake and indoor amazement of the Science Center of Iowa. You can hit the links at one of several golf courses in the area, or go out for drinks in the Court Avenue District. You can browse through antiques at the historic Valley Junction or take in a Broadway show at the Des Moines Civic Center. Catch a glimpse of the past at Living History farms or see your favorite rock star on stage at the Wells Fargo Arena. One thing is for sure once you've had time to explore our community, you'll find that Des Moines is business and fun all in one. services & amenitiesHere at the Hampton Inn Des Moines-West, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities to make your stay exceptional.Whether you're planning a corporate meeting or need accommodations for a family reunion or your child's sporting group, we're delighted to offer you easy planning and booking tools to make the process quick and organized. * Meetings & Events* Local restaurant guide

Amenities Include: Meeting Rooms, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 509 reviews
from Tracy, California
Submitted on 21-05-2016
I was pleasantly surprised at the quality and level of service at Hampton Inn. From the digital check in that let me choose my room to the personal contact from customer service upon arrival that resulted in a better rate. Nice comfy room and great coffee. I have a new fave!
from Van Buren, Arkansas
Submitted on 23-05-2016
Your staff was awesome Thank you Mr. Bill for helping me with the wheelchair. Also,,when there were no luggage dollies, you found a utility cart and loaded our things on it. You helped me get to the room and unload. Thank you for coming to bring a fan when the air wasn't enough for our son, who was ill. Most of all thank you for your compassionate and warm smile. God bless you..
from Castro Valley, United States
Submitted on 23-05-2016
This place was everything I needed for my business travel. The staff was helpful, room was comfortable and clean. Nobody bothered me. Greeted with genuine smiles. Complimentary breakfast was great, and again, convenient. The evening happy hours were a treat. The room had everything I needed.
from Sioux Falls, South Dakota
Submitted on 24-05-2016
We recently stayed there only one night for a wedding. The service was good. They let me check into my room a little early. They also had a shuttle to and from the wedding venue. Like previous Hampton Inns that I have stayed at, the room was spacious and accommodating. Breakfast was the usual hotel breakfast. Which was just fine for us. My only complaint was the pool area. The pool itself was cold, and there was so much chlorine that we could not even stay in the pool area. Even the kids complai... Read more
from Danville Iowa, United States
Submitted on 24-05-2016
What a great place! The night we were there was State Track Meet weekend. We were afraid that it would be crazy trying to use the pool, eat breakfast, noisy, etc. It was none of those things. The kids were great, but the staff handled everything very well. Then we forgot our beloved pillows we brought from home. I called and they found them and we have them back! Great place and great staff that cared about us!
Submitted on 29-05-2016
As a business traveler,I'm use to the hotels being taken over with kids baseball teams and birthday parties on the week ends. I'm still a business traveler with needs! After 8-10 hrs. driving, a shuttle to a local restaurant would be nice. As a Diamond Elite member trading in hard earned points, it's expected!!!! While the van is setting out front, to be told it does not run on the W/E except for contracts is not acceptable!!!
from Cottage Grove, United States
Submitted on 31-05-2016
A clean and comfortable room, exceptional service from the front desk crew and a quality, hot breakfast. Don't let the affordable price allow you to think differently....You will be glad you chose this hotel!
from Davenport, Iowa
Submitted on 05-06-2016
We stayed here night of June 4. The staff was very welcoming. My son burned his hand on the waffle iron (his fault), and the kitchen staff was right there to administer first aid. The rooms were comfortable, although there was only one roll of toilet paper. My main issue was with the other guests. Apparently, a traveling baseball team was staying there the same night. The kids took over the pool and hot tub while the adults sat outside, drank beer and hard liquor, and grilled on a charcoal... Read more
from West Des Moines IA, United States
Submitted on 05-06-2016
Stay was very pleasant. Staff very helpful and pleasant. Great information at the courtesy desk. Location to all my destinations was very convenient. Location to Gas station was excellent. I liked the overhang where we could drive up and let passengers out by front door as we experienced a great deal of rain. Very nice breakfast selection. Good Coffee.
from Bettendorf, United States
Submitted on 06-06-2016
In the last 6 months, I have been in several Hampton in across the country. Service and accommodations equal or exceed numerous "higher priced" properties. West Des Moines experience started with the young man taking my reservation over the phone at the property. His smile and professional attitude came through in our conversation. This continued through my arrival and departure. Great Job!!
from Springfield, Missouri
Submitted on 07-06-2016
Access and entrance to the Hampton was easy. That is probably the best part. However the hotel was for the most part clean. The decoration was pleasing, though monotonously standard chain fare. The staff seemed rather disinterested. The cleaning staff was adequate, but never reported or fixed the water leak at the toilet connection. The water was moped up each day, but the bathroom floor remained wet during our stay. Breakfast was carbohydrate laden, biscuits and gravy, waffles, thawed frozen f... Read more
from Indiana, United States
Submitted on 15-06-2016
Hampton Hotel a great place to stay with a staff that goes out of it's way to make you feel welcome. I was traveling from Colorado to Indiana and traveling until I got tired of driving. I had stayed at a Hampton on my way to Colorado in Lincoln, Neb. again without a reservation just driving until I was tired. got a great room with great treatment from the staff and got a great night's sleep to finish my journey.
from Woodbury, MN, United States
Submitted on 16-06-2016
The room was very nice and clean. The beds were very comfortable. However, in our opinion,the bathroom was not. The toilets were very low sitting and the bath tub had only one bar at in the middle of the tub. Also, the tub floor was slick. My husband can usually handle regular bathrooms, but this one was difficult to handle. I did not let him take a shower for the above reasons. In the future, we will probably have to order a handicapped bathroom.
from Greenville, South Carolina
Submitted on 16-06-2016
I stayed for 4 nights and had no complaints. The bed was very comfortable, the staff were helpful, and the location provided extremely easy access to local dining as well as the interstate to get around the city.
from St Louis, United States
Submitted on 21-06-2016
Air conditioner was loud. There were no hooks from which to hang a suit or nice dress from in the room. Room seamed clean. The bathroom seamed worn, ready for a refurbishment. The elevator seamed worn. Good hotel, just needs that fresh newish feeling back again. Feels fully depreciated.
from Lincoln, United States
Submitted on 20-06-2016
This hotel did not meet the standards of Hilton. Not impressed with this hotel. Will not return. Not the standard of Hilton Hotels. Not a good value. Not a quality property. Too expensive for property.
from Bella Vista, Arkansas
Submitted on 27-06-2016
As soon as we got to our 2nd floor room I could hear people running around on the room right above us. I immediately went to the front desk and asked for a different room on the top floor. The young lady behind the desk exchanged our room with a smile. The refrigerator would not close. A maintenance man was there in short order. He fixed the seal and all was well. Everything else about the room and the breakfast was fine. We would stay again
from Chicago, United States
Submitted on 27-06-2016
This is a very nice hotel typical of a good Hampton property. The the staff was very friendly and helpful. The breakfast options were above average. The only thing that pushed my rating down to an average was the location. Too close to the highway and road noise for my liking. I with the Hampton chain would look for locations at least a black or two away from the interstate.
from Prior Lake, MN
Submitted on 29-06-2016
During my stay my room was clean and very comfortable. I was impressed by how little noise I heard from the nearby freeway and parking lot. Breakfast items were the same as many other hotels, wish there was more variety.
from Cedar Rapids
Submitted on 03-07-2016
In town for only one night and this hotel served it's purpose wonderfully. We did not use the pool because it was busy. The room itself had a small fridge and was decorated very nicely. We had a king room however the pillows were all soft and soggy so didn't sleep well because of that. Breakfast in the AM was fine with adequate choices to fill up before heading out. I would stay again.
from Iowa City, Iowa
Submitted on 06-07-2016
We stayed here for the Iowa State USSSA Baseball tournament with the team. The hotel itself was your average, run-of-the-mill, Hampton Inn. Decent rooms, decent breakfast, etc. Any time I stay at a hotel for a sporting event such as this I understand the hotel will be noisier and busier than normal and I'm fine with that. Not the hotel's problem. The check-in staff would rate among the rudest I've encountered. I'm hhonors member and will think long and hard about staying at Hampton Inns... Read more
from Elgin, Illinois
Submitted on 07-07-2016
There are quite a few things I liked about this hotel. Staff was nice and friendly - from the front desk to the cleaning folks and the breakfast/kitchen host. The lobby area looked great and was clean. The elevators and hallways were clean and free of any smells. The room, when we entered, was very well put together, clean and at a cool temperature. I appreciated the post it notes stating that EVERYTHING - including the cover - on the bed was washed regularly and clean. Sometimes the A/C or ther... Read more
from Council Bluffs, Iowa
Submitted on 07-07-2016
Hamptin inn is a great hotel highly recommend this one very clean up scale nice staff. The room was very fresh and clean, the staff was very nice and helpful the pool and hot tub were very clean. The continent breakfast offered a nice variety
from Silvis
Submitted on 07-07-2016
Great Hampton Inn in Western Des Moines. Easy access to I 80 and I 35. Many restaurants and good shopping near by. Wonderful customer service and hot breakfast. Very very satisfied with this Hampton Inn In
from Appleton, Wisconsin
Submitted on 09-07-2016
Clean hotel in a quiet area. Friendly staff who was very quick with check in and out. Maid staff was very friendly too. Easy to get to off the highway. The breakfast was tasty with lots of options. The staff was also helpful with getting plates when I ordered a pizza.
from Joliet, United States
Submitted on 11-07-2016
We have stayed at the Hampton Inn before on trips and returned because of the quality of the experience. This was no exception. The room was clean and comfortable. Breakfast was very good. Staff was very pleasant and helpful!
from Cleveland, Ohio
Submitted on 14-07-2016
We usually always pick a Hampton while traveling.This one stands up to quality and cleanliness. Staff professional, friendly, both while checking in and out. The bed linen was immaculate; room clean. We stayed in Room 120 - it was quiet and convenient. Breakfast was normal for a Hampton; tasty, a nice variety, and quick. I would probably give a 5 star rating for this Hampton except for the plastic forks, knives and paper plates. Cost was reasonable - $109.65 plus tax. We would highly recommend t... Read more
from Gretna, ne
Submitted on 17-07-2016
Stayed at this hotel for 4 nights for a youth softball tournament. Hotel was clean and convenient location near Jordan Creek mall. Good breakfast and nice eating area off the lobby. This was also a good place for the parents to get together in the evenings. Pool was fine - nothing special but adequate.
from Ensenada, Mexico
Submitted on 20-07-2016
Just stayed for one night but enjoyed and relaxed while there. All hotels ned a great staff and I was impressed with all that I came in contact with. Will for sure stay here again. The food for breakfast wasn't bad.
from Carroll, United States
Submitted on 20-07-2016
The name says it all. Hampton by Hilton immediately states luxury accomodations. Overall cleanliness is superb, everywhere in the hotel, but certain room amenities could be updated for a much more satisfying stay. A hotel under the wing of Hilton's name should offer better quality room items. At this time I give Hampton by Hilton an AVERAGE rating.
from Chicago, Illinois
Submitted on 21-07-2016
We hosted our family reunion event and guests stayed at the Sleep Inn Norton. The staff was amazingly friendly, accommodating and helpful. They did everything they could to enable us to enjoy our time together while still taking great care of their other customers. Fabulous!
from Cuyahoga Falls, Ohio
Submitted on 24-07-2016
I felt like I was royalty at this hotel! From the time we walked into the hotel - and we didn't have reservations & were concerned there weren't rooms available - to the moment we walked out, we felt as though we were given the red-carpet, royal treatment. The room was quite luxurious and the breakfast was one of the best ever!
from Hillsborough, North Carolina
Submitted on 24-07-2016
This is an attractive property in a very attractive location. It is close an upscale business park with medical facilities, offices, and restaurants. It is well maintained. It also is easy access from I-80 and a wonderful "jumping off" spot for anyone continuing west early on a business morning. The pool is very nice.
from Port Huron, Michigan
Submitted on 25-07-2016
There is nothing to complain about at this Hampton. The room was clean, comfortable and quiet. The internet was fine. The pool was fun for the little ones. The breakfast was good. I loved getting a bottle of water at check-in (although the girl at the desk offered it hesitantly -- I have no idea why). Everything went smoothly, it was easy to find, and we got a good night's rest.
from Midland, Michigan
Submitted on 30-07-2016
Everything was more then what we had expected. Beautiful, clean, efficient. I booked the rooms while we were on the road about an hour out from the hotel and when we arrived all the paperwork was ready for my signature. Beds were very comfortable. Continental breakfast was delicious.
from Fort Collins, Colorado
Submitted on 31-07-2016
Had a very good stay at the Hampton Inn in West Des Moines. Room was clean and had a convenient and enjoyable breakfast. Very close to the Jordan Creek mall which was nice. We will definitely look at staying here again the next time we are in Des Moines.
from Augusta, New Jersey
Submitted on 03-08-2016
Typical comfortable Hampton Inn property. Situated in a quiet business park but near several chain restaurants. Great location for trips on I80. Comfortable bed but over thick and hot comforter that slips off the bed way too easy (a Hampton Inn corporate mandate and not this location's fault). AC works very well. WiFi is predictably awful. Tons of parking.
Submitted on 09-08-2016
Our room was on the fourth floor facing west. It was very clean and the bed and pillows very comfortable. The shower was great too. We were about halfway down the hall, and could hear the highway noise. The east side and closer to the elevator had no/less noise. There was a family next door and we never heard them except when passing the room in the hall. Breakfast was very good and included mango and pineapple which I really enjoyed.
from Dallas, TX
Submitted on 11-08-2016
Stayed at this Hampton recently and it was a VERY pleasant surprize. I'm generally not a real fan of HI, but with Iowa State Fair in town - rooms were scarce. I am glad we found this one.....newer property, great staff and close to many restaurants They went out of their way to help the guests and even shuttled to local eateries..Don't miss the craft beer at hospitality hour!
from Dublin, United States
Submitted on 12-08-2016
I typically stay at Hampton's because of the consistency of quality and service. No Hampton in West Des Moines, Iowa goes above and beyond to exceed this standard. The location is not within walking distance of other commercial businesses but they offer a complimentary shuttle surface to the local area around the hotel. In addition, a complimentary beverage reception from 5pm to 7pm included choices of a good local draft beer and several varieties of wine. Highly Recommend the Hampton West D... Read more
from St. Charles, United States
Submitted on 13-08-2016
We stayed here twice within a month of time. The location was very convenient to the West Des Moine area. Our room was clean and the staff was very friendly. The breakfast was nice. We would recommend this location to our friends and will use this location again.
from Greenwood, Indiana
Submitted on 24-08-2016
I have traveled throughout my career, and a considerable amount in retirement. In my travels I have almost always stayed at a Marriott or Hampton property and expected it to be a true "cut above" many other hotels. On a recent trip out West my wife and I planned our first night out at this Hampton Inn. Although the building was nice, the property was in a good location, and the staff was great I would not stay here again. My wife and I have a first floor room (at our request). Our issue wit... Read more
from Westminster, United States
Submitted on 25-08-2016
The Hampton Inn in West Des Moines, IA was a real treat after driving for 12 hours. The check in process was fast and Luke was professional and helpful. The breakfast was delicious and there are many choices. Overall this was a great night spent while traveling across country
from Albany, New York
Submitted on 01-09-2016
Wonderful reunion with family & friends. Hotel accommodations were excellent - staff efficient & friendly. Location was convenient to wedding venue - well situated in West Des Moines with ample parking & conveniences.
from Iowa
Submitted on 06-09-2016
The employees at this hotel should be applauded for their friendliness and willingness to go above and beyond for their guests. My husband and I spent one night here while biking for the weekend in the Des Moines area. The staff were kind enough to put our ice packs in their freezer and even helped us print off bike trail maps for the Des Moines area. There was a college football team staying that Friday night and the next morning and the hotel seemed very prepared at breakfast so they didn't ru... Read more
Submitted on 06-09-2016
We were on a road trip and ended up near this Hampton. Walked in with no reservation and the front desk staff, even though very busy with a group, found us a room quickly and got us checked in. Our stay was everything I expect from a Hilton property. Great staff, clean rooms, comfortable surroundings and great food.
from Cedar Rapids, Iowa
Submitted on 10-09-2016
Don't pay over $100 for this place. Mediocre at best. Rooms are fairly blah and small. air quality is less than desired. Hallways are hot. Not what I expect from a Hilton property. Breakfast was continental a couple warm things but nothing to write home about.
from Newark,Delaware
Submitted on 13-09-2016
Great bed, room and bathroom! It was spacious. They put us in a bad room that they had not finished renovating first, then after we said something we got a great room. It had a microwave and refridgerator. It smelled good and was clean!
from Aurora, Colorado
Submitted on 16-09-2016
I found the staff at this location very nice and friendly, the rooms clean which makes your trip much better.. if I return to this area I would for sure use this location, thank you for making your guest so welcome.
from Gwinn, Michigan
Submitted on 18-09-2016
This hotel is very nice. The front staff lady who checked us in was very friendly and efficient. The room was just great. We did have to have a light bulb changed and the 2 who came to do so were very polite and friendly. I highly recommend this hotel and would stay here again. My husband and I were on a trip out to Utah and this was conveniently along the Interstate 80.
from Des Moines, Iowa
Submitted on 20-09-2016
Great service and comfortable beds. The room and bathroom were very clean. There were plenty of towels in the bathroom too! Breakfast was good as well. Convenient location to businesses, shopping and the interstate. I would definitely recommend.
from West Palm Beach, Florida
Submitted on 20-09-2016
Good value in the area. Clean rooms and nice staff. A bit of noise from the highway next door but not enough to be an issue. Attentive staff and great service. I would stay here again when I'm in the area.
from Beloit, Wisconsin
Submitted on 24-09-2016
From the crisp white sheets to a clean bathroom ceiling vent, cleanliness equals comfort. Only downside, very slow internet! The location was convenient to the city's sights. Parking was free and easy.
from Denver
Submitted on 25-09-2016
Good location. Nice mall nearby. Close to highways. Staff was friendly. Standard layout for a Hampton Inn, but comfortable. Kind of off the main road, but it was nice and quiet. Good if you are staying on a budget.
from Winona
Submitted on 26-09-2016
Will stay again. Great breakfast and friendly staff. Booked 2 rooms and only received Hilton honors credit for 1 though. Close to attraction and restaurants. Smaller hotel but nice enough. Wanted rooms connecting but not many available.
from Fond du Lac, Wisconsin
Submitted on 27-09-2016
Very nice Hampton Inn as evryone we have stayed in. Nice location not far off I80. The staff was very pleasant and help full. Nice breakfeast in the morning. Clean room and large TV. We were only there for a short time but it was a fine experience. Will stay at Hamption Inns again.
from Perrysburg, Ohio
Submitted on 29-09-2016
Our first choice when staying in the Des Moines area. Rooms are always clean and quite. Staff is always friendly. The free breakfasts are hot with the surviving area separate from where you sit to eat. Plenty of parking with easy access to I-80.
from Hayward, United States
Submitted on 29-09-2016
Have stayed here many times and prefer it although it seems very popular. It has a convenient location, and the staff have always been friendly and helpful. This time I particularly noticed that the breakfasts were better than ever, and the staff seemed to exceed the already high standards I've experienced in the past. Wish for the future: had trouble with the thermostat, and it heater/cooling was somewhat noisy, but that is a common problem. Also the blinds are on a pulley so you have either... Read more
from Fort Collkins, Colorado
Submitted on 29-09-2016
Des Moines IA is a hub for all sorts of travel--with many higher-priced hotels for a traveler's overnight. Consider this West Des Moines location for lower cost, same great Hampton Inn amenities, and convenient to multiple franchise food offerings for a quick or leisurely meal. Easy on/off of I-80 or I-35.
from Chicago, Illinois
Submitted on 01-10-2016
We arrived around midnight without a reservation. The desk attendant was very friendly and efficient, which was much appreciated after being on the road for 13 hours! Our room was beautifully decorated, very cozy and extremely quiet--It was a very nice place to rest. The room had a refrigerator, which we always appreciate. Frankly, I was too tired to even notice if there was a microwave. Parking was plentiful and getting to and from our room was easy. Breakfast was provided and I really enjoyed ... Read more
from Roanoke, Virginia
Submitted on 04-10-2016
Hotel is located near the Jordan Creek area of Des Moines. There is a lot of shopping options. The food selection nearby is mostly "chain" restaurants. Bed and pillows were very comfortable. Hotel was very clean and free breakfast was typical Hampton but adequate. Hotel was very quiet.
from Tobyhanna, Pennsylvania
Submitted on 12-10-2016
Clean and comfor table room, friendly staff, pool was opened until 1:00 am. We try to stay in a Hampton when we can when travelling. Have never had an issue with any of the Hamton or Hilt on properties we have stayed in.
Submitted on 20-10-2016
great service from the staff and met the needs of our large travel party. Good breakfast, large meeting room, and very easy check out process. Location was very handy and easy to get to. We would stay here again.
from Hayward, United States
Submitted on 22-10-2016
This is a very clean modern hotel to stay in, our room was beautiful and loved the room darkening shades so the outside light did not show in the room. The front desk was very friendly and helpful and the breakfast very good
from Decorah, Iowa
Submitted on 24-10-2016
Stayed one night for a wedding that was in the area. Friendly helpful staff. Hotel was neat and clean with lots of space for breakfast or just hanging out. Lobby area open and welcoming. Didn't have the breakfast but the coffee was very good. Thought the area outside the pool where people could sit and look at the pool area was a neat concept.
from West Des Moines, Iowa
Submitted on 26-10-2016
This hotel is very clean, well managed with professional staff and excellent & delicious hot complimentary breakfast. I rate this hotel in high regard and rank it up there with the best in its class: A top notch four star hotel
from Tigard, Oregon
Submitted on 31-10-2016
Our stay at the Hampton in was great after a long day of driving from Cheyenne. We were very glad a room was available for us. The hotel is convenient to several eating spots by a bridge allowing access across the highway.
from Des Moines-west, United States
Submitted on 08-11-2016
This property is beautiful! It was quiet, clean & had a wonderful breakfast buffet. the room was perfect & clean. Staff were all very kind & helpful. wish we had brought swimsuits-pool was very clean.
from Plainfield, Illinois
Submitted on 12-11-2016
Good location, staff was very friendly and so polite! The breakfast selection was good and actually I had a good breakfast with egg omelet and sausage. The one thing I missed was a to go bag like other Hamptons!
Submitted on 14-11-2016
I arrived late from an evening of driving. The front desk clerk was extremely pleasant and informative. My room was very clean and comfortable. Hot continental breakfast was delicious. Would stay again!
from Overland Park, Kansas
Submitted on 14-11-2016
Overall very nice hotel, and staff is very friendly and helpful. Much better than other comparable hotels. Happy hour is a great way to relax and enjoy as well. Would stay here again. Everything was clean and nicely set up.
from Des Moines, Iowa
Submitted on 20-11-2016
We used Hampton Inn on Lake Dr as our own and our guest's hotel for our wedding November 4th. They had a shuttle service to and from our reception location. Ashley and the entire staff was beyond accommodating to our guests flying in from all over the globe. They even let us hold our rehearsal dinner in a meeting room which worked our perfectly for our situation. The rooms were so clean, we were able to get early check in, a great price, and breakfast was not your average hotel breakfast! I ca... Read more
from Denver, Colorado
Submitted on 27-11-2016
Older style, bath tub instead of walk-in shower. No closet. First room was noisy because too close to highway. No problem after moving us to opposite side and to other end of hallway on 4th floor. Staff was very helpful and recommended nice local restaurant (Club Car). Nice area of metro Des Moines.
from Solon, United States
Submitted on 28-11-2016
The day we arrived the weather turned very cold and windy, our room turned cold in the middle of the night because the wind was blowing through an opening between the window and the heating unit. We had to stuff towels in the opening to keep the wind from blowing in our room, It felt like the window was open. There was too much chlorine in the pool that made it hard to just sit in the room without bloodshot eyes. Staff was very friendly and accommodating.
from iowa city, United States
Submitted on 29-11-2016
We had three rooms for family event. Hotel offered complimentary shuttle to event. Great hotel value. King room had a fold out bed for 4 year old son to sleep on. Location has good access to anything in West Des Moines.