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Hilton Garden Inn Merrillville

Chicago Midway, IL, US (MDW)

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Based on 528 reviews
The Hilton Garden Inn Merrillville Indiana hotel is located just one block east of I-65 in the Chicagoland suburb of Merrillville, Indiana.
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Hilton Garden Inn Merrillville
7775 Mississippi St, Merrillville, IN US 46410

Major nearby corporations to the Hilton Garden Inn hotel in Merrillville include: US Steel, Mittal Steel, BP, Direct Buy, Nisource, Methodist Hospital and Cargill. The hotel is the closest full service property to the Deep River Water Park.The Hilton Garden Inn hotel in Merrillville IN features 124 rooms, each equipped with a spacious work desk with two phones (each with two lines) voicemail, data port and wireless high-speed Internet. A hospitality center in each room includes a microwave, refrigerator and coffee maker, iron, ironing board and hairdryer are standard in all rooms.The Hilton Garden Inn hotel in Merrillville, Indiana has a business center that is complimentary to guests and accessible 24 hours a day. The hotel restaurant serves a daily breakfast and dinner. An indoor pool with whirlpool and state-of-the-art exercise room are also available.***** Everything. Right where you need it. ® *****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 528 reviews
Submitted on 18-05-2016
Perfect overnight stay check-in was a breeze or room was clean and quiet and breakfast was great the following morning. The location is convenient and it's only about a 45-minute drive to downtown Chicago
from Merrillville, Indiana
Submitted on 19-05-2016
Nice room, nice people, excellent food. Jane (Bar) and Jermaine (Chef) did an excellent job! Checked in using the HHonors app and had no wait time and keys ready upon arrival. Easy setup for wifi, nice comfortable room, and excellent service for dinner. Would definitely stay here again when traveling through the area.
from Washington, United States
Submitted on 19-05-2016
No issues. Lobby area and dining area were clean, bed was comfortable and room was clean. A tray of food was left by the elevator for over 12 hours (was there when we arrived and left), but other than that, this was a very good motel.
from Fort Wayne, Indiana
Submitted on 21-05-2016
I would definitely recommend the Hilton Gardens if youe ever in the Merriville area. It'sclose to the shopping mall, food, movies,& entertainment. Great place to call your home away from home. The staff was friendly and very attentative. The breakfast menu was great as well as the food was great.
from Keizer, Oregon
Submitted on 24-05-2016
We always stay in Hilton properties because they are consistently perfect in comfort, cleanliness and friendliness. The breakfast is wonderful at every HGI I've been to and I suspect tomorrow it'll be the same. I highly recommend Hilton Brand properties and this HGI in particular. Great job to all the staff at the HGI in Merrillville!
from Nashville, Tennessee
Submitted on 30-05-2016
Very happy with my stay. Great staff and very clean room. Staff offered suggestions for meals and area entertainment. Will stay here again on my next trip. Will keep this chain as my first choose on future travels.
from Advance, North Carolina
Submitted on 02-06-2016
It's a great place to stay with a very friendly staff. We have stay there many times over several days. It has always been very pleasant. All of the staff are super. The food is good (we have only experienced breakfast) it's a great place to stay
from South Bend, Indiana
Submitted on 04-06-2016
The mattress was just a chunk of foam. It was the worst nights sleep I have ever had. The room was laid out strange. If someone was sitting in the only chair in the room at the desk you couldn't walk around the bed.
from Dayton, Ohio
Submitted on 06-06-2016
I stayed at this HGI for 19 days in the past month. At the beginning of my stay, I had a room on the 4th floor. It was a great room, but they ended up renting a block of rooms to girls having a bachelorette party all around me. The noise level and partying was very high and I had to get up at 6 AM the next morning to go to work. I understand that these situations occur, but it would be really nice for business travelers to have a designated area of the hotel to stay in. The front desk said I sho... Read more
from Kentucky
Submitted on 06-06-2016
We were on our way to Chicago and decided to stop in Merrillville instead of driving on it late. When we arrived, we were exhausted. We got to the check in desk and there were 5 people in a group debating rooms. I thought "great, I am going to have to wait forever." However, the sweet check in girl, went ahead and took us while they decided what they wanted to do. Thank you! She was so quick and helpful that we were in our room in 3 minutes. The lobby is nice. There were people at the bar when w... Read more
from Amsterdam, The Netherlands
Submitted on 18-06-2016
Outstanding Midwest Hospltality!!People great w/ smile, coffee HOT. Sure where cozy & sleep like a baby. Yes next time in Indiana I'll be stopping by Hilton Garden Inn . Breakfast looked good but got up late. Thanx again.
from Frankfort, Indiana
Submitted on 22-06-2016
every one greeted your when you entered the hotel, the breakfast was very good and you got waited on too! we were there for a graduation it was very convenient to the area there are a lot of things to do in the area too.
from Beloit, Wisconsin
Submitted on 28-06-2016
Stayed here for two weekdays for business. The hotel was very clean and looked fairly new. As a Hilton Hhonors member I checked in online and picked my room. Very nice room and very quiet. Great bed and pillows. Slept great.
from Indianapolis, Indiana
Submitted on 29-06-2016
IM GENERALLY A HOTEL SNOB! I had the best experience at this property. The rooms were clean and the staff was very friendly. The location and ambiance of the hotel made my trip back home very enjoyable.
from Denver, Colorado
Submitted on 30-06-2016
Recently stayed at the Merrillville Garden Inn and left my new iPad behind and they called me immediately and shipped it back to my home. While I was there they gave me recommendations of where to eat and what to see. These people are amazing and certainly the reason why I'm a loyal Hilton customer!
from Boston, MA
Submitted on 02-07-2016
Everyone in this hotel is very friendly. The front desk staff, the wait staff, housekeeping, all of them. I also found the common areas to be very inviting and comfortable. There was a large table in the lobby and I was there with several co-workers so we would set-up shop there every night and it worked out great. Jane who worked in the bar was by far our favorite :-) The rooms were clean and spacious. The hotel gym was also very nice. It's close to the highway and yet, set back a little so ... Read more
from Brownsburg, Indiana
Submitted on 05-07-2016
Overall good experience - staff was very friendly- breakfast staff was excellent- cleaning was an opportunity and ensuring we had enough clean towels seemed to be an issue. I love the location and great shopping.
Submitted on 06-07-2016
Easy check in and out. Friendly and helpful staff. Clean and comfortable. Lots of parking spots. Easy access to highways. 40 or less min drive to down town chicago. Close to many shops and resturants.we loved our 3 nights stay.
from Philadelphia, Pennsylvania
Submitted on 08-07-2016
Housekeeping was lacking and some front desk staff not friendly and the welcome cookies were mostly missing! Room could have definitely been cleaner, fresher, better vacuumed and dusted . . . That is all.
Submitted on 08-07-2016
Our room is clean, and modern with fridge and microwave. Water pressure was good and beds were comfy. Pool area was small, but we had it to ourselves for the afternoon so my kids really enjoyed it. Breakfast was good and plentiful. We opted to include it in our room rate for just 6.00 more. I do wish they were open earlier for breakfast on Saturday. We are here for baseball and need to eat breakfast at 6:30 AM. I love that we got to choose our room online before arriving!!! Would definit... Read more
Submitted on 09-07-2016
Nice hotel and in very good shape. Beds were too firm for my liking. Very quiet rooms and good lounge and breakfast area. About right for the price. Would visit again if needed. Parking was a little precarious as the hotel was full.
from Naples, Florida
Submitted on 10-07-2016
This hotel was great! My family enjoyed staying here. The staff was very friendly and check in and check out was very easy. The hotel rooms were a great size, and very clean. I would highly recommend this hotel
from Merrillville, Indiana
Submitted on 11-07-2016
Great place to stay. Welcoming staff clean and comfortable. Digital check in is a plus. The staff is prompt courteous warm welcoming and inviting. Great personalities very knowledgeable of area to do.
from Merrillville indiana, United States
Submitted on 11-07-2016
overall good hotel and service, the front desk staff were great and very eager to assist us, we enjoyed our stay' and with some simple issues with the air conditioning and the TV which they were taken care of very swiftly.
Submitted on 12-07-2016
Reception Personnel Very Friendly. Room Comfy and complete. Breakfast great and servers prompt. Finding building bit tricky. It is behind a smaller mall, not adj to South Lake Mall (the larger one in the area)
from Memphis, Tennessee
Submitted on 16-07-2016
The stay was great. Loved the breakfast, had more selection of food at our last stay. Convenient to shopping and restaurants. Hotel is close to family the parking was ok we will be back. Next time will try the pool.
Submitted on 18-07-2016
We've stayed two separate times at this hotel. The staff is polished, professional and kind. The rooms are clean and the beds are comfortable. It's fantastic to come back from a long day, pick up the daily newspapers and a cup of decaf in the hotel lobby then take it up to the room to relax in comfort.
from Columbus, Indiana
Submitted on 20-07-2016
Hotel staff was very friendly and helpful. Location in reference I-65, restaurants and shopping was great. It is time for a touch up of the property, such as decorating, floor covering and paint. A rack for "things to do one area would be helpful.
from Acton, Canada
Submitted on 20-07-2016
We had four rooms as we were travelling together for work. The hotel is right off the highway and there are lots of great restaurants right nearby. We enjoyed breakfasts together and the bar in the evening on the patio. Everyone thought the place was great.
Submitted on 20-07-2016
In town for funeral of sibling. Everyone was understanding extended condolences and acted as if they were family. Breakfast felt and tasted like a home cooked meal. Upper floors I like because they are quiet and away from traffic and elevator noise. Shopping center too close, wife could not stay away from store. Plus the Coopers Hawk is the reason we must return soon. Hilton Gardens 46410
from Elkins, West Virginia
Submitted on 27-07-2016
Everyone was friendly. Everything I saw a staff member they would say hello. Hotel was clean. Breakfast was wonderful. The pool was very small for the amount of rooms they have. Overall a great experience.
from mishawaka ind, United States
Submitted on 27-07-2016
our main concern was location, which was great. The hotel itself was nothing to brag about and to return to. There were many other hotels in that area that we would probably on our next visit to that area. Being an Honors member 'benefits' wasn't obvious!
Submitted on 02-08-2016
The rooms were adequate and the trim needed painting as well as the doors to the room BUT the food and service were outstanding. Shelly Benard our breakfast waitress started each and every day with a great smile and after one day knew exactly what our party of 4 liked for breakfast. Erica our chef made the best omellettes.
from Fort Lauderdale, Florida
Submitted on 02-08-2016
Great hotel, accommodations and food service, both in restaurant and in-room. A special thank you to Shelly Benard in the breakfast dining room. I am from Florida and brought my deceased husband back for his funeral. Shelly greeted me every morning and prepared my breakfast and could not help me enough. She is definitely a five star employee.
from Windsor, Canada
Submitted on 02-08-2016
This place is great. Friendly staff. Great Service. Shelly Benard at breakfast was a joy. Couldn't help us enough. The day manager was excellent too. The cook Erika was outstanding. We are from Canada and would definitely stay here again.
from Indianapolis, Indiana
Submitted on 04-08-2016
Good location off the interstate, but still close enough to restaurants, shopping, etc. Very friendly and welcoming staff. Good breakfast buffet, lots of options. Plenty of parking, and the pool looked nice!
from Fort Wayne, United States
Submitted on 04-08-2016
This HGI was FANTASTIC! Everything was perfect. Service, cleanliness, everything! My husband and I stayed here for just one night after he arrived from being in Africa for 2 weeks and it was the perfect little retreat. Conveniently located and easy to access.
from Columbus, United States
Submitted on 10-08-2016
This hotel is a great place to stay. It is always clean. The staff are always kind and considerate. The beds are comfy and the breakfast good. This hotel is a good or pleasure. I can highly recommend this hotel.
from Fort Wayne, United States
Submitted on 12-08-2016
We enoyed staying outside of Chicago after attending a concert at the Uninted Center. Clean, comfortable, and pleasant. The staff was eager to please. The accomadations were great! The lobby area was spacious and inviting. The breakfast was delicious. A great place to stay!
from Fairfield, Ohio
Submitted on 31-08-2016
Very friendly staff, clean comfortable, spacious and quiet. Fridge microwave and Keurig in the room. The only reasons it's not a 5 star review: bed is a little firm (but I'm used to a memory foam pillow top) and breakfast is not complimentary. Would definitely stay there again and highly recommend for a nice hotel with 45 min drive to Chicago.
from Long Beach, California, United States
Submitted on 02-09-2016
I stayed here a few years ago in winter, when the hotel was being upgraded outside. This time the experience wasn't nearly as good. The property is definitely attractive and welcoming, but my upgraded 2nd floor room sure wasn't. It was comfortable but maintenance was necessary: the bath mirror was so filmy I could hardly use it; the overhead light/fan didn't work. While I appreciate the breakfast, eating lukewarm scrambled eggs just didn't cut it. There won't be a third visit.
from Lexington, Kentucky
Submitted on 06-09-2016
Overall the room was nice, and the people friendly enough, but when I went to shower in the morning the pull level broke, and the shower wouldn't operate. I brought it to the Front Desk's attention, and his only answer was " Well I'm sorry, I'll note this so maint. can fix this after you leave" He then proceeded to lower my nightly rate by $10. Tried to call White Lodging & Hilton and still haven't heard back. The front desk man also didn't put my email in the system so I can respond or take... Read more
from Joliet, United States
Submitted on 06-09-2016
All personnel were friendly and professional. The room was clean and neat. Located just off of I-65 and US 30. A very good location for both Hobart and Merriville, Indiana. I would recommend this hotel to business men, family and friends.
Submitted on 07-09-2016
We stayed here for a couple of days while visiting family in the area. It's a pretty hotel with a decent pool (albeit rather cold) and very clean, comfortable rooms. The staff were friendly and helpful. Breakfast isn't complimentary but I would stay here again.
from Lafayette, Louisiana
Submitted on 10-09-2016
I frequent this Hotel to the tune of about 15 nights a year which is a 3 night visit about every other month for the last 5+ years. I am always confused why anyone would pass up this place over the other chains that are about the same price but offer a continental breakfast, which for me is heartburn city if I eat some pre-packaged "southwest omelet with goo in it". The rooms are comfortable and have a fridge and micro as well as free wifi. There is also a bar for that late nite glass of wi... Read more
from Houston, Texas
Submitted on 10-09-2016
I had to be in the area for a business trip and this was very convenient to where I was working. The hotel seems quite new and is well kept. The staff was very friendly, they do a full breakfast for free! Nice eggs and bacon as well as the lighter more Continental style. Check out was a breeze!
from Carmel
Submitted on 12-09-2016
I did not arrive until Midnight and left at 9AM, but was treated fine and the room was clean and quiet. Seems to charge about $10 too much for the location, but otherwise, I pleasant stay. I will consider staying here again. No real problems or criticisms.
from nairobi, KE
Submitted on 16-09-2016
We like to stay at Hilton Garden Inn's, but this is not a great one. The hotel is a bit run down. The hot tub is no longer there. The pool is cold. They don't give you bottled water like most HGI's if you have Honors status. The staff was nice, but the price didn't match the least the price we got.
from Fort Wayne
Submitted on 15-09-2016
I always have an excellent impression of Hiltons until this recent one where I stayed in Merriville IN. The restaurant is not really a full restaurant, it's a bar/grill that is located in the open in the lobby. As I was searching for a place to sit in the lobby to relax I noticed most of the cushions on the furniture all had multiple stains on them. That just doesn't stand up to Hilton standards. The room itself was very clean. No problems there. The staff was excellent as well. The breakfast wa... Read more
from Chicopee, Massachusetts
Submitted on 20-09-2016
Great location while on business trip. Easy access to all restaurants and retail, if needed. Very clean and great value. Everyone was friendly and the grounds are nice. Nice outside seating and comfy furniture.
from Merrillville, Indiana
Submitted on 26-09-2016
The room was clean, bedding clean and comfy! Loved the whirlpool! Very friendly staff! A little expensive! Wish breakfast was included in the room package especially since the stay is so expensive! But over all I had a great stay!
from Los Angeles, United States
Submitted on 26-09-2016
I came to town for a wedding and there were not too many choices in Merriville, but this is a must staff if you are in town. The staff is 2nd to none and the rooms and facilities are very clean! Everyone is helpful and they do it with a smile.
from Brighton, Michigan
Submitted on 27-09-2016
I was greeted by Ray at late night check in, given bottled water and morning information for the buffet. Lynn and Brooke easy check out asked if everything was as expected, if not what could be improved upon. They definitely take pride in customer service. Thank you for a very good customer service experience. I was especially appreciative of the fresh hot coffee at 4:30 a.m. This location is easily accessible and near many restaurants and retail stores. Clean comfortable room, thank you housek... Read more
from Wheaton, Illinois
Submitted on 06-10-2016
We were in town for a wedding and stayed here for the evening. Did not have any expectations, but what a great staff. They made a short stay very memorable. Checked in late afternoon and from then on the front desk staff greeted me by name, continually asked what they could do for me, and thanked us for our business. I stay 50+ nights a year in hotels and don't see this attention to the guest at the most expensive hotels I stay at. Great job!
from Danville, United States
Submitted on 06-10-2016
This hotel is very clean, and has friendly staff. The food is great; however, I ordered downstairs and took it to my room. I found it hard to carry the heavy tray. I'm sure if I had asked for help, they would have been happy to help. If staying in the Merrillville area, I would definitely give this hotel a try.
from Tampa, Florida
Submitted on 08-10-2016
The staff is always friendly and extremely accommodating. Great amenities. We stay while visiting family and the location is convenient. Rooms are clean and beds and pillows are comfortable. Nice bar in the lobby.
from West Palm Beach, Florida
Submitted on 09-10-2016
The stay was great and we will be back. The staff was pretty much on top of things and extremely friendly. They were Always saying hello and made sure I had everything I needed. I would recommend your hotel to anyone
from Kintnersville, United States
Submitted on 11-10-2016
As always Hilton Garden Inn is a must! Very important to get our monies worth! Hilton Garden Inns are the place for that! The Food, Parking, all works for us! Best deal,very convenient! Easy to book and track.
from Grand Rapids, Michigan
Submitted on 13-10-2016
Although this hotel is in a convenient location to expressway, and has amenities, it needs a good cleaning and updating. Coffee cold in lobby, Keurig not working in room, and digital check-in was not followed through. There is a bar in the lobby and nice breakfast in the morning and hotel is near a mall and restaurants.
from Lafayette, Indiana
Submitted on 17-10-2016
We were so pleased to have our second experience with Hilton Garden Inn be as good as the first. Check in on the app was a plus, the customer service provided was second to none, the maintenance, desk employees, cleaning crew were all friendly and spoke to us when we passed them in the hall. If you haven't tried the breakfast, I suggest you do, it was plentiful and delicious! Great job to the staff at the Merrillville Hilton Garden Inn!
from Monee
Submitted on 18-10-2016
Wonderful experience! Clean. Friendly staff. Comfy bed. Check in and out process easy and quick. Use of computers in business center was available at anytime. Coffee in lobby always available and hot!
from Cleveland, Ohio
Submitted on 18-10-2016
A cut above some low to mid budget hotels with breakfast, lunch and dinner service options, a room frig, microwave and coffee maker. Average bathroom and mattress, though mattress topper helped for a comfortable sleep. Only issues were finding some dust on upper shelving and cleaning up a coffee spill on tile in room only to find a pretty dirty floor. All else appeared clean and staff was friendly and accommodating. Hotel is surrounded by hundreds of stores and a number of restaurants. Traffic... Read more
Submitted on 18-10-2016
Basic amenities were good, the hotel charges extra for a breakfast buffet and they do offer omelets at an even higher price. The omelets as an extra I can understand but I find a basic breakfast buffet is included in most hotels at this price range. The room needed some minor maintenance (broken / missing hangers in the bathroom) which should have been handled before any guests stayed.
from Indianapolis, United States
Submitted on 19-10-2016
My boyfriend and I were extremly happy with the hotel and staff. The hotel and our room was very clean and comfy. When we wallked into the fron lobby after a long day, we were relieved and happy that we booked with Hilton Garden Inn.
Submitted on 19-10-2016
The Hilton Garden Inn hotel is a wonderful place to stay whether it be for business or for a leisure stay. The guestrooms offer free WIFI, a coffee pot and assorted coffees to enjoy, a mini refrigerator, and microwave. The room was clean and comfortable thanks to all the staff who make your stay a memorable one.
from st louis, United States
Submitted on 20-10-2016
My car broke down on the highway near this Hilton Garden Inn. I had to spend 2 full days inside this hotel while my car was repaired. My room was clean and spacious, the staff was VERY friendly, and the breakfast and dinner were quite good and ON-SITE.
from Houston, Texas
Submitted on 21-10-2016
What an outstanding staff.....clean rooms, EXTREMELY friendly staff, and great complimentary breakfast. If every Hilton Garden Inn were this good, my choice for hotel would be easy peasy!!! The staff could not be better. Congrats Hilton Garden Inn, Mall Loop Drive, Joliet, IL
from Chesterton, Indiana
Submitted on 22-10-2016
I stayed here for one night and was surprised how old and uncomfortable the mattress was. On a positive note, they had good products in the bathroom, a varied breakfast buffet, and quick check-in. With some attention, this could easily be a 5 star hotel.
from Corbin, Kentucky
Submitted on 22-10-2016
We went to Chicago for the weekend and decided we would stay here instead of trying to get a room in the city and was glad of our decision. The price was fair and they kept coffee going all the time. There was also a gazebo where you could smoke, which was very nice. The breakfast wasn't the best but wasn't bad either.
from Chicago, Illinois
Submitted on 24-10-2016
We had a suite. It was clean, very spacious and lovely. Both bed and sofa sleeper very comfortable. The location is awesome. We were 6 mins away from the concert and every place else was no more than 10 mins away. But what was the best....the quality of service. Cody was just exceptional. He was very knowledgeable, friendly and proactive in ensuring our needs were met. We overheard other guests complimenting his disposition as well. The crew were also just as kind. We were greeted as tho... Read more
from Broadview, Illinois
Submitted on 25-10-2016
This Hotel Just Simply Awesome...Located Right in the Center of Everything...Excellent Sleep - Beautiful Amenities...Outstanding Staff - Even the Maids were Personable/Helpful (Always Smiling) -- The only thing questionable was that the Ice Machines kept breaking down - I'm sure they've fixed issue or getting newer units - Everything Else ... TOP OF THE LINE:)!!!!! Service Desk Staffer Cody is Five-Star Material:):):):):)!!
from Indianpolis, United States
Submitted on 25-10-2016
I was pleased with our overall stay and would recommend this facility to family and friends. It is in a great location and close to many restaurants and shopping. Great place for children as well. Our group was pleased with the meeting space and the restaurant facilities located in the Hotel.
from Indianapolis, United States
Submitted on 28-10-2016
I enjoyed staying at this hotel although it was only overnight. The hotel is in a very good location in Merrillville. It is close to lots of stores and restaurants. The hotel staff, both the front desk and housekeeping, were very friendly. The room was very nice and clean. I definitely recommend this hotel and would stay here again if the opportunity presents itself.
from Charlevoix, Michigan
Submitted on 29-10-2016
Stayed here recently with family. Very friendly staff both during check-in and at breakfast. Breakfast choices were great - food quality also very good. Rooms are a bit tired looking. Reminds me more of a Hampton Inn type of room - one that is in need of some freshening up. Overall, I would recommend this hotel and would stay here again when in the area.
from Columbus, United States
Submitted on 08-11-2016
Filthiest hotel I have ever stayed at - there was a huge dead spider that a previous guest and killed against the wall and housekeeping apparently felt that this was some sort of modern art - the legs were still visible. There was a ball of something (bigger than a grape, smaller than a golf ball) that I suspect was food, but I wasn't about to get closer to find out. There were spider webs galore complemented by a multitude of dead bugs. In all of the hotels I have ever stayed at (across mul... Read more
from Evansville, United States
Submitted on 08-11-2016
Stayed here in November 2016 when visiting town for a concert. Everyone was so friendly and our room and the common areas were very clean. When asked what could have made our stay better we said "free breakfast," not hinting for one but we're used to having it. The clerk gave us a ticket for anything we wanted to order for breakfast - a great gesture.
from ohio
Submitted on 10-11-2016
We usually try to stay at Hilton hotel s. This one was pretty run down. Old carpet,furniture. Nothing matched in the room. Beds very uncomfortable. Fitted sheet kept popping off. We stayed for 3 nights.
from Wheeling, United States
Submitted on 11-11-2016
I arrived around 9pm was very tired from driving and being in Wrigleyville all day but was greeted by a warm and friendly welcome by Ray at the front desk. He was super friendly and nice when I had any questions about my meeting that was in the hotel the next day. After I got up to my room I called down for an extra blanket and Ray answered at the Front Desk, he was super accommodating and had a blanket for me when I came down. While I was downstairs I stopped at the bar and got a drink from Jan... Read more
from Newark, Delaware
Submitted on 15-11-2016
This staff goes the extra mile to make your stay comfortable and convenient. They want you back. Breakfast is top tier for the money, and while dinner menu is limited, it is good food and worth it not to have to go out when all you want to do is stay in and WATCH THE ELECTION RETURNS!!!!
from Omaha, United States
Submitted on 15-11-2016
Came to Merrillville for a business training. The staff were friendly and helpful, the rooms were large and clean, the breakfast staff were accommodating and the bananas foster pancakes were wonderful. Thanks!
from Austin, Texas
Submitted on 21-11-2016
Thank you every one done great job in this Hotel Food and service Excellent , housekeeper the wws allways smile the ask alot if i need service. When my room was dnd. Any time meet them at hallway the asking me if I need something. Really thank you
from Milwaukee, United States
Submitted on 21-11-2016
I enjoyed my stay very much. The lobby is beautiful and the staff very personable. I was there for a corporate meeting and the meeting space was very accommodating. In addition the breakfast options met my needs. My guest room surpassed my expectations in cleanliness and amenities. The hotel is also in a great location for shopping if you have time.
from Chicago, Illinois
Submitted on 22-11-2016
Hotel and staff were nice were they very accomodating to our large crowd who gathered in Lobby area to spend more time together after a family wedding . The way it is set up there is Plenty of room for multiple groups to gather . It was very clean and breakfast was good .
from Costa Mesa, California
Submitted on 22-11-2016
This was a great place to stay ..... we came in for my cousins wedding and everything was great from the service to the bar staying open for us the clean rooms and good breakfast ! I would for sure come back here if I visit the area again .
Submitted on 28-11-2016
Beds were pretty terrible. There was a huge hole in one of the beds. Beds were uncomfortable. Did not get a lot of sleep. Pool was rough and could probably injure someone. Elevators were very slow and made me feel like it was going to collapse. Shower handle looked like it was going to fall apart. Staff was very friendly. There is an average supply of food. Great bar area. Main lobby looks beautiful. Towel rack inside the shower was great. Still there are better hotels around
from Frisco, United States
Submitted on 29-11-2016
Great stay, great value, staff is awesome, very quiet hotel. The location is optimal for shopping and entertainment and Chicago is only 30 miles away. Staff is great, very friendly. I'd stay here again.
from Missouri City, Texas
Submitted on 01-12-2016
My 5th year to stay here and although I am one to collect point and one for who wants to be pampered. The staff say everything you want to here but does not follow through! The cleaning staff are very nice!