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Marriott Indianapolis East

Indianapolis, IN, US (IND)

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Based on 858 reviews
Room & Rates
Room

Room

1 king bed or 2 double beds
248 sq feet (23 sq meters)

Entertainment - WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Room, 1 King Bed

Executive Room, 1 King Bed

1 king bed
Entertainment - WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Free toiletries and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room

Deluxe Room

1 murphy bed
Entertainment - WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Free toiletries and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 Bedroom

Suite, 1 Bedroom

1 queen bed or 1 murphy bed
452 sq feet (42 sq meters)

Layout - Separate sitting area
Entertainment - WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Presidential Suite

Presidential Suite

1 queen bed
Entertainment - WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Free toiletries and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Room

Room

1 king bed or 2 double beds
248 sq feet (23 sq meters)

Entertainment - WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free weekday newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Marriott Indianapolis East
7202 E 21st St, Indianapolis, IN US 46219

Rooms
Make yourself at home in one of the 315 air-conditioned rooms featuring flat-screen televisions. Satellite programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. This hotel also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/cafÚ, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Indianapolis? This hotel has 75,000 square feet (7 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 16.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 3.95 per day (rates may vary)
  • Fee for in-room high-speed Internet (wired): USD 3.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 3.95 per day (rates may vary)
  • Pet deposit: USD 75.00 per stay
  • A pet fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Gift Shop on Property
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Porter / Bellhop
  • Room Service
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 858 reviews
from Cary, Illinois
Submitted on 19-05-2016
Stayed two nights at this hotel for a business meeting in early May. Nothing stood out for me as far as the room or the service other than both were acceptable and about what I expected. Room was pretty clean and comfortable and staff seemed pretty friendly. Received Free Wi-Fi for being in membership program.
from fort wayne
Submitted on 19-05-2016
I needed some extra help with a wheel chair due to an ankle break. Glendoris went out of her way to get me a wheelchair to use at the hotel. She went above and beyond. The hotel is updated. Food is top quality, as is service. An excellent place to stay with reasonable rates.
from Hammond, Indiana
Submitted on 21-05-2016
All aspects of the visit were outstanding from check-in, assistance with hospitality suite and other rooms, to check-out. Hotel personnel graciously helped with best ways to move into the suite and help with logistics.
from Indiana
Submitted on 22-05-2016
The double bed room was spacious. The bathroom is adequate in size with sufficient shower pressure. There's a coffee baker and teas in the room along with lots of lights and outlets. Wifi may or may not be included depending on your package. Ironing and ironing board, hairdryer and enough to towels are on hand. Large tv, side chair, desk and table are also in the room. The hotel is large with an open, central, courtyard to include a fountain, lots of lounge chairs and tables. Great spot f... Read more
from Brownstown, Indiana
Submitted on 24-05-2016
We were here for a meeting and met Glendoris on our way out. She was super friendly and we had to get a picture with her! If you ever have the chance to visit with her, please do. She will make your day.
from Zion, Illinois
Submitted on 27-05-2016
Henry was great!! He was very helpful and always there when I needed him. This was my first trip to the Indy 500 race, and Henry made the trip much better. The hotel staff was awesome. The rooms were clean and neat.
from Frisco, Texas
Submitted on 27-05-2016
I had never been to Indy before, and my experience at this hotel was outstanding!!...... Shout out to Henry, who made sure that I had everything I needed at all times!!........ Thanks man, I will be back!! :)
from Braselton
Submitted on 27-05-2016
We stayed here for a large convention. Rooms were clean, large meeting spaces and restaurant. Great hotel and staff. Clean, great space and very easy to work with. Great food and atmosphere. Look forward to returning again next year. Henry's Cheerleader
from
Submitted on 28-05-2016
Spent a week there for a work conference. Staff was above and beyond to any need we had. Rooms were great! Bar/Restaurant was excellent. I stay here often, and I love it! LOVE the patio/courtyard. So relaxing and comfy!
from
Submitted on 02-06-2016
Outstanding hotel and staff.. especially Ms Glendoris who greeted us and very helpful in ensuring that all our needs were met...this lady when above and beyond her duties...I highly recommend Marriott East, in Indianapolis.
from Aurora, Colorado
Submitted on 20-06-2016
Ebony and Henry did a great job checking me in...they very friendly and thorough and went above and beyond. I have done a lot of business travel and had good service at Marriott hotels, but these guys really have GREAT customer service skills..
from Fort Wayne, Indiana
Submitted on 21-06-2016
My visit at this Hotel was a great experience. Henry was friendly and helped me with everything I needed. The room was very comfortable and it is a perfect location for a conference. I highly recommend this hotel to anyone.
from Kimmell, Indiana, United States
Submitted on 21-06-2016
Stayed in this hotel for a business conference. Meeting rooms were nice and the food was surprisingly good. Not your standard, bland buffet food. Enjoyed an afternoon sitting in the courtyard under the shade of an umbrella. Patio furniture was nice and comfortable. It is a bit of a maze to get to your room, but once we arrived found it to be nicely appointed. Beds were comfortable and didn't experience much noise. Ceilings in the bathroom seemed a little low, but overall very nice. Water i... Read more
from
Submitted on 22-06-2016
Our yearly Fraternal Order of Eagles State Convention is held here at the Marriott! They are very accommodating and the staff are wonderful. Glendoris and Henry go above and beyond for the guests. They make us feel like family!! The outdoor courtyard is just fabulous and love that the pool is inside but opens out to the courtyard!! This is the place to have your convention as there is plenty of room for meetings and attendees! Besides the Marriott itself, there is the Fairfield Inn and the India... Read more
from
Submitted on 22-06-2016
Thanks to staff member Glendoris for your wonderful Hoosier hospitality! I enjoyed my stay for the Indiana Recycling Conference! Great service and friendly, helpful staff. Very nice conference venue. I would recommend this hotel for business conferences and personal stays both. Convenient location to 465.
from
Submitted on 28-06-2016
Service was great Glendoris was extremely helpful and friendly. She provided me with some laundry detergent so I could wash some clothes when the in hotel store had run out. Very helpful. The food was good. If you can't stay downtown this is the place for you.
from Athens, Ohio
Submitted on 29-06-2016
Some large chain hotels seem indifferent to hospitality. This one isn't. At check-in Ebony and Heidi made us feel welcome, and even upgraded our room. At dinner, Christopher was so kind and helpful to my wife, who wasn't feeling well, and was attentive without being intrusive. And wow! Jody in the concierge area really served us and made us feel at home. She was a ray of breakfast sunshine. We enjoyed our dinner food, and breakfast in the concierge area exceeded our expectations. We are heavy ... Read more
from
Submitted on 29-06-2016
Beautiful hotel with a great host! Make sure you seek out Glendoris, she is wonderful and will take care of you! Awesome pool, friendly staff and good restaurant are just some of the highlights of this hotel!
from
Submitted on 29-06-2016
Myself and my wife and two other friends came by the hotel to visit my brother in law before he went to swear-in to the military and Glendoris greeted us with a warm smile and was extremely friendly. We talked about the hotel and the business and my military experience as well. She was very interested and she makes the Marriott way more enjoyable then it already is.
from Burnsville, Minnesota
Submitted on 01-07-2016
I had a business trip in the Indianapolis area and this hotel was conveniently located for my work. Unfortunately, this was about the only convenient thing. First off, this hotel cost more than $200 a night. My expectations ramp up considerably above $200 a night, and this hotel did not come close to meeting them. I'd say at most this hotel is worth $130. I was greeted enthusiastically by security upon arrival who seemed to hover over me to make sure I had an actual reservation before walki... Read more
from
Submitted on 05-07-2016
We were there with a volleyball team, and every single employee was friendly, helpful and willing to spend whatever amount of time it took to help answer a question. The rooms were spacious and clean. The only "complaint" I have is that the walls are quite thin, and you could easily hear conversations happening in rooms around you. I would definitely stay here again.
from Orland Park, Illinois
Submitted on 06-07-2016
We were on a family road trip and stopped here for an evening. The hotel was extremely clean and well appointed. The staff was very nice. We were upgraded to a suite that was great. This is a nice place to stay. It also seemed to have good banquet facilities.
from Charlotte, North Carolina
Submitted on 06-07-2016
As a Marriott platinum elite member, I travel a fair amount throughout the year. The staff at Marriott East (particularly Heidi, Jeff and Penni) provide customer care that ranks amongst the highest of the hotels I've frequented over the past few years. The staff at most Marriott's are very good.....these guys are at the top. Thanks!
from Coconut Creek, Florida
Submitted on 09-07-2016
Not located in the best area but once on the property it was okay. The staff members are quite helpful in assisting the guests. I really think that the bathroom could use and update seeing that if your tall you will bump your head going into the shower.
from Philadelphia, Pennsylvania
Submitted on 14-07-2016
We are hosting several conferences at the Indianapolis Marriott East this summer, and the staff has gone above and beyond to ensure we are taken care of and comfortable. The rooms are clean and comfortable, the restaurant serves great food, and the meeting rooms are constantly refreshed with water, snacks, etc. The staff at this Marriott treat their guests like family and make it a point to recognize and learn the names of who stays there. Great people, great place!
from
Submitted on 15-07-2016
Henry and staff were helpful and friendly. The ambiance, services, and amenities were all top notch. The hotel restaurant was beautiful and delicious. The conference services were amazing. No detail was left out
from Springfield, Illinois
Submitted on 15-07-2016
I just returned from a stay at this hotel. Everything about it was great. The best thing was Jeff. He was so kind and concerned about me every day. He asked me how I was doing each day because I had commented about my bad knees. On my last day there, he saw me as I was leaving and handed me a care package of snacks for my ride home. Jeff made me feel welcome and special as I stayed there. Thank you Jeff!!!!
from
Submitted on 19-07-2016
stayed here July 14-16th. The hotel staff is wonderful. must give a shout out to Henry for taking my cooler and filling it with ice and water twice when I was just asking where the ice machine was. Went above and beyond to make us feel welcome. Concierge room attendant was fantastic as well. Will stay here again!
from
Submitted on 19-07-2016
I must say, I have always been a loyal IHG member, staying between 3/4 nights a week at a hotel you come to have your favorites. I have always thought Marriott was never a good value for your money. However I am officially Marriott's newest loyal member!!! After checking into the Marriott Indianapolis East the front desk had our rooms ready, extrememly welcoming, rooms are fantastic. But besides the amazing food, bartenders, drinks and company are Jeff and Ebony. They completely went above a... Read more
from Midvale, Utah
Submitted on 20-07-2016
The hotel itself is great and clean and the staff was fantastic ! Very friendly and personable. Glendoris was one of the many great people to ask me how my day was and if I needed anything and tried to spark up conversation. Would absolutely stay here again!
from Tennessee
Submitted on 20-07-2016
The Marriott Indianapolis East is a very attractive hotel with nice landscaping and a lovely courtyard with fountain. There is ample free parking. It is a convention hotel with guest rooms in various buildings, separated by numerous meeting rooms. It sits next to a major highway, but I ask to be located in a quiet area at check-in and was assigned to a very large suite at the end of a hall on the side of the building away from the highway. The bed was very comfortable and I rested well. Most of ... Read more
from
Submitted on 21-07-2016
Beautiful hotel. Staff was very nice and always had a friendly hello. Rooms were very clean and comfortable. They even had neat reading lights attached to each side of our king bed. Bathroom was small but ok. It had a sliding barn door which closes quickly and my husband got his finger caught in it and cut it.
from Indiana
Submitted on 21-07-2016
Visited this hotel for a recent conference. This was my first stay at a Marriott in a long time. The rooms were very comfy. Bathroom (shower/toilet area) was like a closet, very little room to even turn around but that's no big deal. I ate at the restaurant and had some beer-breaded asparagus - to die for! Can't wait until I go back. The rate was a government rate so I can't really comment on how great the value is here. Parking is free. Outlying area probably isn't one where I would wan... Read more
from Indianapolis, Indiana
Submitted on 21-07-2016
I stayed at this hotel Monday through Friday while traveling on business. I was impressed from the moment I arrived at the check-in counter and was greeted by Jeff Bobbitt. He assured me that he'd be happy to go the extra mile to make my stay pleasant. He would always ask how my stay was going and if he could do anything to help out. I had one minor problem with the TV that Jeff straightened out before I got back to my room. Kyle was very friendly and attentive at the bar as well as all the s... Read more
from Bloomington, Illinois
Submitted on 23-07-2016
The one washer they had was broken the entire week we were there so had to wash uniforms in sink. There should be at lest 2 washer/dryers in a hotel this size. Security closed the outside courtyard at 11:00 because they weren't able to control kids. Poor management of the facility!
from Lake Station, Indiana
Submitted on 24-07-2016
Stayed here for a family reunion and had the Ulysses Grant suite. Room was spacious the bed comfortable and the staff helpful. The Indianapolis Convention Center is also located in this hotel so it stays busy. Located a short 6 miles to downtown Indy with easy access to the expressway. This hotel has a nice courtyard and pool area.
from Southern Pines, North Carolina
Submitted on 26-07-2016
My daughters and I had an awesome experience at this hotel, the hotel was beautiful for starters, very well taken care of-extremely clean, and I'm a tough judge of that when it comes to hotels. The staff was the absolute best I've ever encountered at any hotel stay-ever! 2 outstanding ladies come to mind-Jodi, who does the breakfast on the concierge floor, she truly brightened our morning!! The breakfast display was incredible, and she kept it well stocked the entire time, and even went past the... Read more
from Cincinnati, Ohio
Submitted on 28-07-2016
We spent two nights attending a conference. Our room was clean but small - my wife couldn't navigate her power scooter too easy and couldn't get into the toilet because the narrow (under code?) door. We ate at there main dinning room two nights and the food was excellent and their food service staff was attentive.
from Canton, United States
Submitted on 29-07-2016
Glendoris, a guest relations representative, was so helpful. The place is kept immaculately clean and all the staff are very friendly and helpful. I had a very pleasant experience there. The food is first class and moderately priced.
from
Submitted on 03-08-2016
Great stay. Rooms are nice and clean. Staff always goes out of their way to ensure your stay is comfortable and enjoyable. I always look forward to seeing Glendoris on arrival she always greets you with a smile and she is very helpful. Breakfast is awesome in the hotel restaurant. Will definitely be back when in town on business.
from
Submitted on 03-08-2016
I had a great time at the Marriott in Indianapolis. Everything was top notch. I was especially impressed with their guest relations rep Glendora! She made sure we were well taken care of. She also suggested a great restaurant downtown (St Elmo's). 5 stars! ! !
from Huntsville, Alabama
Submitted on 03-08-2016
In town for business trip. This is the nicest, most comfortable hotel I've ever stayed in. Spacious room, comfortable bed, great fitness center. Awesome breakfast but not complimentary. Still worth the price. Excellent concierge service: ask for Glendoris. Already looking forward to my next stay! Convenient to I-70/I-465. If my room had a refrigerator it would have been perfect.
from
Submitted on 04-08-2016
I stayed here for a week with my son for a Chess tournament. Everyday I was greeted by Henry the Hotel manager- with the biggest smile­??? The hotel has a beautiful outdoor patio with fountain and comfortable seating. We really enjoyed the friendliness and happiness of the staff- I look forward to coming back!­???­???
from
Submitted on 04-08-2016
There was a problem with our room and Henry was sent to assess the situation. Henry came promptly with staff and determined that a change in rooms was necessary. This process was handled in a most professional way. Throughout our stay, we were always greeted by Henry and asked if we were okay or if we needed anything. Our thanks to Henry and other staff members for a very pleasant and enjoyable stay. Also, kudos to the chef!
from St Louis, United States
Submitted on 07-08-2016
We came for a 6 day long chess tournament. Not only did Jordan remember us from when we were here 4 months ago, but Glendoris and Henry were extremely helpful and welcoming. The support from all 3 of these staff members meant a lot to us! One of them even came to watch one of his games, as a show of support! Any time we needed anything, all 3 were happy to help us. Great hotel, great staff, great restaurant. We will stay here again!
from Perrysburg, Ohio
Submitted on 08-08-2016
Stayed for the best 4 days of Gaming "Gen Con". Everyone was friendly. Glendoris the Manager is a Machine. Was there to Welcome us, was there every morning to wish us well when we headed out and was there to greet us when we got back every night. All the staff was friendly and helpful. A great hotel to add to anyone's experience when visiting Indy. Thanks for having us Glendoris, and Squishy Hugs from the Firefly man!
from Kenosha, Wisconsin
Submitted on 11-08-2016
We were in town for a Little League tournament and the staff at the Marriott is fantastic. Glendoris was especially sweet and always genuine and helpful each time we saw her. I would definitely recommend this hotel for large groups. A lot of great space and accommodations. Be sure to check out the courtyard. A great place to enjoy day or night!
from
Submitted on 13-08-2016
Was a great hotel to stay at while conducting military business was probably the best hotel I've stayed in was very clean nice gym and court yard the staff made it a point to let you know they were there to help you with anything you needed the food great the way they treated me was second to none that's why it is s choice of the us military in our area I would recommend this hotel to anyone you won't regret staying here and most places I have regretted staying at this one I'm glad I did when ev... Read more
from
Submitted on 14-08-2016
Nathan and Penni at the front desk were so helpful and professional. Kudos to Marriott for employing great staff. They made our stay more enjoyable. Very clean room and impressive grounds Would definitely stay again.
from
Submitted on 16-08-2016
My husband and recently stayed here for the baseball tournament. It was the best place we have stayed in Indy. The rooms are very clean and spacious. I felt the bed was very comfortable and the bedding was up to date. The bathroom door saved space since it was a slider and not a regular door. I loved this because there was so much room but it was a little heavy and slow to close. I wish the bathroom has a fan too so it wasn't so steamy. There was many bathroom amenities like shampoo, hand soap, ... Read more
from Indianapolis
Submitted on 16-08-2016
Ms.Neu made this Gold Rewards member feel like a diamond! She ensured that I received every benefit and we truly appreciated the upgraded room, refrigerator and breakfast vouchers. The lobby was upscale and classy and the staff were friendly, professional and welcoming. This location is one of the reasons I love the Marriott brand.
from Camby, Indiana
Submitted on 16-08-2016
The staff at the Marriott Indianapolis East are a very friendly and welcoming group of folks. In particular, Glendoris and Mr. Robinson go out of their way to make my wife and I welcome and a part of their family every time we visit this facility. Seeing them when we arrive is like seeing old friends...they know the value and importance of both customer service AND customer satisfaction. Thank you Glendoris and Mr. Robinson.
from
Submitted on 17-08-2016
Coming up here to see my brother off into the military has been something that none of us wanted to do. But those negative feelings were wiped away as soon as we entered the door. Glendoris is the biggest asset at this hotel. She calmed my mother down, allowed us to enjoy the last few days with my brother and everytime any of us had a glum look...Glendoris wiped it right off our face. She is an inspirational and beautiful person. This hotel was amazing and the staff they have here is perfect. Ku... Read more
from
Submitted on 17-08-2016
Very polite and helpful staff. Spacious event halls and break out rooms. Planning was made so much easier when speaking to the sales staff. Glendoris was very helpful in assisting with our needs. Will definitely be coming back again real soon
from
Submitted on 01-09-2016
I stayed at the hotel for IndyFurCon 2016. I was impressed by the friendliness, attentiveness, professionalism, and simple human kindness of the hotel staff from housekeeping to the front desk. I expected a mixture of shock and awe from the staff who hosted "Indiana's annual furry convention for fans of anthropomorphic creatures." What I did not expect was the staff to rename the entire restaurant's menu based on our conventions' theme and to be posing with the guests for photographs! The hot... Read more
from
Submitted on 01-09-2016
Outstanding customer service!!! I was here on business for 3 nights again and it has always been a fabulous stay! The rooms are very clean and modern. The restaurant/bar has excellent tasty food for reasonable prices. Everyone is extremely friendly, they certainly make you feel at home. Henry Robinson is a wonderful guest relations manager. He would always make sure I was satisfied with all services. This hotel definitely has it right! Can't wait for my next business stay coming up in October.
from Atlanta, GA
Submitted on 03-09-2016
Good service at front desk. Room was comfortable and clean. Convention center personnel were very accommodating and attentive to needs. Room service was timely and food was adequate. Room in second tower was near meeting rooms and convenient.
from Dallas, Texas
Submitted on 08-09-2016
What can you say about great customer service. It was our please to have deal with the front desk staff and especially an employee name Henry. He advised us of all we need to know about our visit to Indianapolis and helped us with places to eat, where to go and site see and just overall First Class service. Henry made sure that we had the right information and assisted with information that made our visit to this hotel great. The front desk staff assisted with our fax and was nice, but Henry gav... Read more
from
Submitted on 09-09-2016
Such an incredibly nice lady,almost like a Guradian Angel of sorts showing up at moments in the Lobby area going the extra mile to make me feel like a very welcome Guest,,one in a million!It seemed as though her knowledge of the workings of the hustle and bustle of the Lobby was amazing and just how to deal with all the details going on.Not only did i experience her superb Hospitatlity,while having coffee in the Lounge area i noticed her being so courteous and kind to all the Guests arriving!
from
Submitted on 11-09-2016
We were in town for the HorrorHound convention, and our experience at this hotel was wonderful. Everyone was friendly and helpful, but Jeff and Glendoris went out of their way to make sure we had everything we needed to make us comfortable during our stay. We will definitely be back.
from Cincinnati, Ohio
Submitted on 12-09-2016
the staff was great,room very nice,great place,we go their every year for horrorhound weekend and its always nice to stay their.very clean,they are very helpful and welcome you with a smile,will be retuning
from Indianapolis, Indiana
Submitted on 12-09-2016
Each September, horror fans flock to the Marriott East for HorrorHound Weekend, and the staff works very hard to make the experience as smooth as possible. Wonderful staff, great work! The rooms are nice and the bathrooms have great space. The air conditioning is perfect. I would definitely recommend an update to the elevators, but with three floors, it's hardly necessary! The food at the restaurant is excellent, as well, and priced as hotel food (even a little cheaper). Plenty of other optio... Read more
from
Submitted on 12-09-2016
This is a very nice hotel. Clean, hotel staff is very friendly, the restaurant was fabulous. I stayed 2 nights for a business trip. When I arrived I was famished. Instead of heading back out at night I decided to eat at the hotel's restaurant, Skylight. Was pleasantly surprised with the food and service. Definitely try the fried asparagus! The rooms have an awesome air conditioning system. I like it cold and boy was it! The beds are super comfortable. The only thing for me that might keep me fro... Read more
from Indianapolis, Indiana
Submitted on 13-09-2016
We worked an event for a large conference and the experience was perfect! The Marriott staff was excellent and on top of their game the entire weekend. All staff members where knowledgable and A+ attitudes
from Louisville, Kentucky
Submitted on 14-09-2016
Friendly people who understand hospitality. Extremely clean and new, no complaints at all here. Worth every penny. Ate at the restaurant in house and was suprised by how good the food and service was. I've stayed at a few of the Marriot properties in Indianapolis, and this is by far the best.
from Winamac, Indiana, United States
Submitted on 14-09-2016
We were there for a cinference for 3 days. Beautiful hotel, clean rooms and very friendly staff. Only downside, our elevator to our floor was painfully slow and it was quicker to use the stairs but one of our party had just had knee surgery so it wasnt an option for all.
from Independence, Missouri
Submitted on 15-09-2016
We have been to this hotel 5 years in a row for a convention. We always eat at the restaurant and are continually amazed at how much energy and commitment to quality service Stacy K. is, on every level. Every want and need is met with a smile and professionalism. She makes our stay so much better each and every time!
from
Submitted on 15-09-2016
We do presentations all over the country. Glendoris met my team as we came in and was over the top with her hospitality. Our comapny has been studying the customer service revolution and her attitude went above and beyond. Thanks for welcoming us! Mike Oborn - FortuneBuilders
from
Submitted on 15-09-2016
Our company runs events all over the country. As soon as we entered the hotel we were greeted and really made to feel welcome by Glendoris, the guest relations manager. The banquet staff were outstanding! Really a great experience!
from London, Ohio
Submitted on 17-09-2016
This hotel is just outstanding. The rooms, food, exercise facility and bar are excellent. But like any business, it's always about the people. The people who work are very well trained and just very nice people.
from
Submitted on 19-09-2016
The Marriott East recently hosted a convention that I help staff. Some hotels can be very difficult when it comes to dealing with conventions but the Marriott was very organized and helpful. Despite having hundreds of other guest and an all weekends party going on, they still managed to care for me personally as a guest.
from
Submitted on 21-09-2016
Amazing hotel! Amazing staff. Henry went out his way to make my stay fantastic! He was friendly and helpful. The patio was beautiful and a great place to relax. The rooms were comfortable and visually appealing.
from Huntington, Indiana, Usa
Submitted on 22-09-2016
Glendoris was excellent help with my luggage and arrival. I was attending a conference at the hotel and had many boxes and bags to unload. Whe was so helpful and friendly and cheery. One of the best!!
from Fishers, Indiana
Submitted on 23-09-2016
We recently held my daughters 9th birthday party here. Had a total of 9 girls and several adults for dinner, cake and presents. The staff was fabulous!! The girls had a blast swimming and in the hot tub! Would recommend this hotel for any type of event - but especially birthday parties!!
from
Submitted on 23-09-2016
The hotel is gorgeous! The rooms are very clean and in prestine condition. The location is great, staff is very friendly and inviting, and the food is delicious! The hotel is great, but Henry is even greater. He is very inviting and super nice! I recommend this hotel to anyone and everyone.
from
Submitted on 23-09-2016
Thanks to Henry Robinson at Marriott east I had a wonderful experience Very friendly, very clean, well thought for. They helped me with directions around the hotel and they had many ammenities around the location.
from Indianapolis, Indiana
Submitted on 23-09-2016
I recently attended a conference at the Marriott East and it was amazing. The staff was so friendly and helpful. The food was DELICIOUS. And the hotel amenities were clean and easily accessible. I would recommend this hotel to anyone asking for a place to stay in Indy.
from
Submitted on 23-09-2016
Room was meticulously clean (something I rarely see.) Hotel was very lively with 3 conferences, but room was very quiet & relaxing. Pool area was very calm and clean. Hot tub was especially nice. Glendoris took time to give my 2 boys their choice of candy (something they won't forget anytime soon.)
from Glendale, California
Submitted on 26-09-2016
The service and comfort of the Marriot was exceptional in every way. Despite multiple conferences going on simultaneous you'd think hospitality would suffer or lag, but that was NOT the case! Henry Robinson personally made sure I got a replacement toothbrush I had forgotten within minutes of my request. And the room was fresh and clean with elegant bedding and furniture. The Marriot's hallways and lobbies were immaculate, spacious and filled with a delightful fresh scent -- I wish I could b... Read more
from Greenfield, Indiana
Submitted on 26-09-2016
Attended a conference at Marriott Indianapolis East and from the moment I pulled in until I left it was a great experience. Was greeted at the door by Ms. Doris with smile. I had to drop off my organizations material so I could park. She anticipated my needs and had a cart waiting for me when I returned. Awesome customer service, rare today. Court yard was beautiful and relaxing. Facilities were clean and we'll tended to. Great job!!!
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