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Hilton Garden Inn Indianapolis South Greenwood

Indianapolis, IN, US (IND)

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Based on 471 reviews
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Hilton Garden Inn Indianapolis South Greenwood
5255 Noggle Way, Indianapolis, IN US 46237

Enjoy a wide variety of special events like the Indianapolis 500 or Brickyard 400 or shopping at the Circle Center Mall or the Greenwood Park Mall. Enjoy Indianapolis attractions like a Colts game at Lucas Oil Stadium and the award-winning Children's Museum.The Hilton Garden Inn Indianapolis South/Greenwood hotel is 100% non-smoking and features 135 rooms, each equipped with a spacious work desk with two phones, voicemail and data port. A hospitality center in each room includes a microwave, refrigerator and a coffee maker. All rooms at our hotel have 32-inch plasma flat screen TV's, iron, ironing board and hair dryer. Whirlpool suites, an indoor heated pool and hot tub are also available.Our Hilton Garden Inn Indianapolis South/Greenwood hotel has a business center that is complimentary to guests and is accessible 24 hours a day. The restaurant serves breakfast and dinner with room service available. A lounge and Pavilion Pantry is also available at our hotel.The Hilton Garden Inn Indianapolis South/Greenwood hotel offers over 3000 square feet of meeting space. Plan your wedding or next business meeting with us and leave all of the planning to our professional team. We offer full catering and full service from the time you step in our doors.***** Everything. Right where you need it. ® *****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 471 reviews
from Indianapolis, Indiana
Submitted on 21-05-2016
I really enjoyed my stay at the hotel. It was pleasant and relaxing. I was able to take a swim and a relaxing bath in the jet tub. It was something that my husband and i would definitely do again. Thank you so much!
from Simi Valley, California
Submitted on 21-05-2016
This hotel is extremely comfortable and meets all of my needs. I always stay at this hotel and the rooms are clean the staff is very welcoming and the amenities are excellent. I love and trust the Hilton brand and the hotel meets all of my needs.
Submitted on 22-05-2016
All employees were very welcoming on arrival. Helpful&very knowledgable of local attractions! They gave us many & good suggestions of things to see, do & eat. We ate breakfast at the hotel & it was fabulous! Sal our waiter even had hot beverages for us when we left that we so enjoyed on our long trip home He went above & beyond his duties but' much appreciated! These are the things that has us coming back to this location.
from Wolcottville, United States
Submitted on 22-05-2016
The room was clean with a refrigerator, microwave and Keurig coffee machine. The beds can be adjusted from firm to soft to suit your preferences. Need to be a member for free WIFI. There was a wonderful shopping mall not too far away and many restaurants. The restaurant at the hotel was very good!
Submitted on 23-05-2016
Wish we had some complimentary drinks for happy hour as we drove for 8 hours. We had 4 people in our room, and only had WiFi service for 3 devices......we weren't thrilled about that. The room was clean, felt a little cramped in the junior suite, wish the bathroom door would open from the inside so we could walk through the narrow hallway. Each bed only had 3 pillows, and we are use to the usual 4.
from Hollywood, CA
Submitted on 29-05-2016
We were greeted by the most helpful professionals - Itiezza Sheppard and Terrance Ward. They were both knowledgeable and helpful. And to top it off - Joey at the bar makes a mean drink. Overall the property is gorgeous, impeccably clean and located next to all the best places in downtown. We highly recommend staying at this establishment when visiting Indianapolis.
from Elmhurst, United States
Submitted on 31-05-2016
I have nothing but great things to say about this hotel and the staff. I stayed for business (4 days/3 nights) in total and from the moment they greeted me for breakfast to the time I called them at night to set up my wake up call, they were happy, professional, extremely helpful and just plain nice. They accommodated my business needs (conference room set up) and ensured my candidates were taken care of while waiting to be interviewed. Highly recommended.
from Schwenksville, PA
Submitted on 01-06-2016
We were in Indianapolis for the 100th running of the Indy 500. We stayed for 5 nights. The hotel is very nice and spotlessly clean. We had two king bed rooms and both were clean and quite roomy. All of the staff was very friendly. Breakfast was a buffet with made to order waffles, pancakes, french toast and omelets for only $9.95. We have stayed at other hotels with a lesser quality buffet for more than twice that price. We ate in the hotel restaurant for dinner one evening. The menu had a l... Read more
from Louisville
Submitted on 07-06-2016
Over all the staff,cleanest of the hotel and rooms where perfect. The breakfast bar was also good and the waiters and waitresses all seem to take there job serious. That's a plus when your in the hospitality business.
from Ankeny, Iowa
Submitted on 08-06-2016
Great place to stay, will definitely stay again. Friendly staff, clean rooms, good food at restaurant even though it is pretty pricy. Pool is nice but too cold to enjoy for very long, although kids didn't mind.
from OSCEOLA, United States
Submitted on 14-06-2016
Everything was great! I was coming from another hotel that I had checked into and out of in the span of an hour due to substandard room conditions. I arrived at nearly midnight after travelling and working outside all day. I just wanted a clean room and shower. Staff was great and very helpful.
from East Peoria, Illinois
Submitted on 15-06-2016
Seems to be new property. Room was nice, but nothing exceptional. No continental breakfast offered, restaurant only. Traveling with kids for soccer tournament, continental breakfast works way better than sit down, order, pay restaurant..grab and go is much more our style. Excellent laundry facility, but only one on main level.
from fPanama City,, United States
Submitted on 15-06-2016
My brother was having open heart surgery at St. Francis Medical Center. I wanted to be near the hospital. How lucky to have a first class hotel so near a first class medical center. My brother and I were both cared for with great skill and care.
from Valparaiso, Indiana
Submitted on 23-06-2016
I stayed at the Hilton for a business trip and it was a very nice experience. Nice friendly hotel staff and very nice bartenders at night. The rooms were clean and comfortable. The breakfast food was delicious and the staff worked quickly and were friendly too. Stay here if you are visiting Greenwood
from Tucson, United States
Submitted on 29-06-2016
Reasonable HGI.....breakfast staff was a bit snippy about not talking to cook to place your order, then would not get items on the self serve area if you asked. Sort a weird situation. I like the old HGI breakfast that was self serve, and all the staff did was bring you drinks or any other help.
from Redwood City, California
Submitted on 30-06-2016
Attended a very busy meeting and the hotel was very nice. Employees were very pleasant and welcoming. The bed was comfortable and the bathroom clean. Was convenient to our meeting location. Will stay again during my next visit.
from Zephyrhills, Florida
Submitted on 01-07-2016
I spend just about every week in this hotel and I never get tired of the staff and the way they make you feel welcome. From the front desk to the restaurant, they go out of their way for you. The rooms are clean, the beds are not that great, at least for me, but they are passable. As I understand it they are going to switch them out soon. They are also in the works to upgrade which will be real nice. Now the restaurant, the menu stays pretty much the same but everything on it is great. Th... Read more
from Salem, MA, United States
Submitted on 07-07-2016
The facilities were appropriate, and the staff went above and beyond in facilitating the meeting room and food service during the reunion. We stayed over a couple of days beyond the reunion and enjoyed the friendly atmosphere of the staff and excellent food and the staff who served us.
Submitted on 07-07-2016
We were in town for a volleyball tournament. Hotel was clean and the staff was helpful - maintained better than some in the area. Great breakfast as you get to choose what you would like each morning - fresh berries and fruit were yummy. Location good as it is just about 15 minutes to downtown.
from Indianapolis, Indiana
Submitted on 10-07-2016
Money's been tight this year, but we wanted to do something with our kids. Therefore, we drove down from Indianapolis. The hotel could be easily seen from the highway, is beautifully decorated, and has a lovely staff- especially at the restaurant. We had an enjoyable time and would definitely return. Only negative- bed was a bit uncomfortable. I don't think that you'd regret selecting this hotel.
from Cleveland, Ohio
Submitted on 11-07-2016
Stayed here for a tennis tournament. Hotel is clean and staff is friendly. Breakfast is good and cheap! Would recommend for an inexpensive hotel room. Rooms were spacious. I would not recommend the suite with sitting area. The beds are too close to the walls and windows.
from New York City, New York
Submitted on 13-07-2016
I expect quality when staying at a Hilton property, this hotel delivered what I expected. The only thing that I had a problem with was the bed. Not because it was in poor condition, but the mattress was so firm, I could hardly sleep. For those whose preference is firm, you will love the beds :). Other than that, my stay was very enjoyable. I'd recommend staying at this hotel if you are in the area.
Submitted on 17-07-2016
Very nice place to stay. My son and I stayed here during a baseball tournament. Staff were extremely nice, and very accommodating. Beds were very comfortable, if they are to firm, as I saw from other reviews, there's a dial on the side for your comfort level. Clean, and smelled so nice in the hallways. Loved the fresh water and oatmeal bars in the lobby. I have become quite a hotel snob lately, but this place was above all my expectations!! Loved it. Very good location as well.
from Greenville, Mississippi
Submitted on 20-07-2016
The rooms were clean, the staff was friendly, and we were just blocks from everywhere we needed to be. I was told by family that the restaurant was not the best for dinner, but breakfast was good, and with the kids eating free, the price was great! Overall, the stay was pleasant and the staff were very accommodating.
from indianapolis, United States
Submitted on 21-07-2016
the only problem we had was that the bedsheets were to small for the bed in the middle of nights the bottom sheet was always off the bed which made it very uncomfortable. the staff was extremely nice from the front desk to the cleaning people couldn't ask for better staff the restaurant and prices were great excellent food thought the price of the rooms was a little high
from Troy, Michigan
Submitted on 26-07-2016
Don't know where to start! From Stephanie in sales, the general manager, front desk staff, housekeeping, breakfast staff everyone made this trip the best my wife and I have ever had thus far. a simple get away turned into an amazing adventure. They not only helped me plan, but went the extra mile for us. I am very big on customer service,this place was above all my expectations. clean rooms, great food, overall great place to visit. We will definitely be back again! I hope corporate or the mana... Read more
from Chicago, Illinois
Submitted on 26-07-2016
We spent a week in Indianapolis for our son's bowling tournament and could not have been more pleased with our stay and accommodations. From the employees at the front desk, to the staff in the restaurant, and all the way up to the General Manager of the property, this Hilton location is top notch as far as customer service. Our room was nice and well taken care of as well, but it is the people that really stood out. We had a small incident occur while we were in Indy, and the staff at the hotel... Read more
from Sellersburg, Indiana
Submitted on 30-07-2016
Took a weekend getaway with the hubby and stayed here two nights. The rate was only $20 more than the holiday Inn express we usually stay in so we gave it a shot. So much nicer! At check in they even gave us a few bottled waters for the room. The bed had an option to adjust firmness, there was a fridge and microwave and the room was very comfortable and quiet. We got room service but only for dessert, the apple pie was nice but the Chocolate cake was even better. Parking not a problem and t... Read more
from Kentucky
Submitted on 07-08-2016
Excellent location.. Right off the interstate and about ten miles from downtown. Restaurants nearby and stores like Kroger and Walmart in case you need to pick anything up. Staff were fantastic, especially Stephanie at the front desk. Rooms were spacious and well furnished. Thanks, will stay again if in Indy!
from Colorado Springs, Colorado
Submitted on 11-08-2016
The hotel and rooms were nice and clean, but the beds were extremely uncomfortable. I didn't find out until checkout that the firmness was adjustable. No exhaust fan in bathroom and the tub was very slow draining
from Plymouth
Submitted on 14-08-2016
When you must travel for business, a good hotel is a must. Staying at this was a very enjoyable experience. The hotel has a great staff that are very helpful. Hotel has ask emenities you could ask for.
from Louisville, Kentucky
Submitted on 15-08-2016
Stayed here with five kids on our way to Indy children's museum. Very convenient to 65. Room service was quick and fine food. Pool was a hit with kids. Room accommodated all 7 of us nicely. Staff at checkout was very friendly and helped us get on our way!
from Ohio
Submitted on 15-08-2016
My family and I attended the DCI finals at Lucas Oil Field. His was a great hotel to do that event. Close to downtown (10 miles) and easy interstate driving. The is a new hotel around a lot of new stores and restaurants around. Easy access to a Walmart and a Kroger which is nice when traveling. Clean rooms, the most important aspect in my mind for any hotel. Very friendly staff. A highly recommended place to stay. We'll probably stay here when we come back for DCI finals in 2017!
from Birmingham, Alabama
Submitted on 17-08-2016
If you are looking for a good value this is the place to staff. I'm greeted with ice cold bottled water offered a delicious breakfast and free coffee to go. When I come back after work there are fresh warm cookies l, fruit infused water and dinner specials. The staff is warm and attentive. Love it!
Submitted on 31-08-2016
The staff was welcoming and helpful upon our late arrival. The lobby was very nicely appointed with conversation areas, a bar and eating area. Our room was clean and nicely decorated with no signs of wear and tear. We arrived too late for dinner but we had breakfast at the restaurant before departing the next morning. It was a combination of a cold breakfast bar and made-to-order meals with the help of an attentive hostess and server. We would definitely stay here again.
Submitted on 04-09-2016
During the past 10 days we drove across the southern US and this property was one of the best (the other great one was in Texarkana - more on the next review). When we checked in, they handed us water and made sure that all of the arrangements we had made were addressed. We would highly recommend this hotel.
Submitted on 04-09-2016
Got here a good 10-15 minutes after the closing time for the restaurant on a Sunday night when every other place to eat is dark! Front desk clerk expertly picked up the phone, checked with the kitchen and I scooted to the bar where Dawn took my order. And I didn't have cold food...I had a steak. Potato. Grilled veggies and a couple of beverages along with other merry travelers. Great service, above and beyond. The fellow in the back even came out to ask if all was well. Call me astonished a... Read more
from Marlborough, Massachusetts
Submitted on 07-09-2016
Stayed here for a wedding Labor Day Weekend. The staff were warm and gracious. The rooms were clean and fresh. It was a busy weekend for the staff but they went out of their way to accommodate our need to have a late check out due to our flight. Will will stay here again the next time we are in town.
from Greenwood, Indiana
Submitted on 08-09-2016
Great mattress, better than home! Awesome service. Gave us free breakfast our whole stay because there was cleaning crew in our room while we were checking in. By the time we arrived at our room from the front desk they were gone. We were not really inconvenience however we did appreciate the gesture.
Submitted on 11-09-2016
The Garden Grille and Bar is wonderful! Dawn, our server, made our visit very pleasant! The facility is very clean, bright and inviting. It is a perfect place to rest, relax, kick-back and enjoy a little slice of life away from the daily routine!
from Scottsdale, Arizona
Submitted on 11-09-2016
The staff was rude and dismissive. The beds were very uncomfortable and the front desk staff were always too busy and very short with us, I will never book here again. It's not worth the aggravation, we stayed a week and couldn't wait to get out. We kept running out of toilet paper so we had to keep asking for it at the front desk, they made us feel like we were stealing it so we purchase our own supplies at the nearby store. We also incurred a $245 charge after we checked out which the staff co... Read more
from New Orleans, United States
Submitted on 13-09-2016
This new hotel was close to everything we needed (downtown Indy and Greenwood). The hotel is new, nicely decorated, clean and well furnished. The staff was extremely kind, and the location was very safe. Every kind of retail/food amenity is close by, and access to the interstate was a cinch.
from Walled Lake, Michigan
Submitted on 15-09-2016
We stay here all the time. The staff is very friendly. Gail at the bar is always great. Gail is always fun to talk with and very knowledgeable about the area. Thank you Gail for always making our trip better.
from Indianapolis, Indiana
Submitted on 17-09-2016
Great suite, great location, and, most importantly, efficient and friendly staff. Special mention to manager Dawn in the dining area, dinner was delicious and hilarious! The "no pets" policy is also much appreciated, nothing against them, but allergies, you see.
Submitted on 18-09-2016
Excellent! Staff is the definition of Excellent Customer Service. Thank you for a great stay. Would not stay in this area, anywhere else. Marriott will have tough competition! Be sure to checkout the convenient restaurants in this area, a great variety.
from Leominster, Massachusetts
Submitted on 19-09-2016
I can't believe I am writing such a negative review. My client checked me in and paid for my room prior to my actual arrival. They then left a lovely gift package of baked goods, water, and a local sports jersey to welcome me to the area. Prior to my arrival the hotel gave the room to someone else. When I arrived at midnight the hotel gave me a key to the same room. I walked into what was very obviously a occupied room and the hotel staff didn't know what to do or what happened. This w... Read more
from Fort Wayne, Indiana
Submitted on 20-09-2016
Overall our stay was nice. We traveled for our sons wedding. Our extended family all stayed at the Hilton. We were spread out over many floors but upon request our mother in law was given the room across the hall so we could help her when necessary. We were told there was a door dividing the bedroom from the living area but there wasn't once we arrived. That did make it difficult for our daughter to get a good night sleep as my husband snores. The room was clean, the beds very comfortable, nice ... Read more
from Bloomington, United States
Submitted on 21-09-2016
This hotel was chosen as a wedding hotel for guests. It was a great location, beautiful property, and easily located. The staff was wonderful. The room was nicely decorated and very, very quiet....surprising with the Interstate right outside my window. Breakfast was great. I will stay here again when visiting Indianapolis.
from Appys101
Submitted on 24-09-2016
This was a fantastic hotel with fantastic staff! Laura, especially made me feel so welcomed. After a terribly long travel day she went out of her way to combine two reservations and even looked up a restaurant I mentioned to another customer how much I liked to let me know how close it was and printed directions. She went way above what would be expected! Great location to restaurants and shops too!
from Merrillville, Indiana
Submitted on 24-09-2016
I was in town for a Neice in laws wedding. It was a little stressful as I have only been married a year. This hotel was great and really made me feel comfortable. I would suggest it for anyone it was so comfortable I slept in and wasn't able to make it to breakfast. I did find a close restaurant
Submitted on 25-09-2016
This Hilton Garden Inn was excellent. I recently stayed at the Conrad in downtown Indianapolis at twice the price of this hotel. Truly, this location exceeded the Conrad in every respect. The restaurant was also excellent. I will return.
from St. Louis
Submitted on 26-09-2016
Great hotel! Clean, spacious, friendly staff! They have a restaurant and bar available and breakfast was very good with lots of choices at a good price. I also felt like the value for what you get was very good as well. Would DEFINITELY recommend!
from Greenwood, Indiana
Submitted on 26-09-2016
We were able to check in early and take advantage of the pool during the day, eat dinner at the restaurant and breakfast the next morning. The suite room my sister (the bride) stayed in was large enough to accommodate the bridal party getting hair and make up done the next morning.
from Onsted, United States
Submitted on 26-09-2016
Great hotel with wonderful staff... Go and see Gail at the bar you will not be disappointed.. She was amazing and you will be well taken care of.. We will stay again just to see her. I highly recommend this hotel.. Lots of restaurants around and a Starbucks in the Kroger right next to the hotel. It was very convenient and quick.
from Greenwood, Indiana
Submitted on 27-09-2016
Great hotel the staff is very helpful especially Gail in the hotel bar she was very helpful and the room was always clean the pool and hot tub were very well maintained I would recommend anyone that is staying in the Indianapolis area to stay here easy access to the interstate and only 15 minutes to downtown
from Fullerton, California
Submitted on 02-10-2016
My weeklong stay was comfortable and convenient. Location had convenience of Walmart nearby with choices for restaurants, gas, and groceries. I would stay again and would highly recommend this for anyone looking for hotels in the area.
from Columbia City, Indiana
Submitted on 07-10-2016
On if the nicest Hiltons I've stayed in over the years. Highly recommend this hotel. The staff was friendly, had nice area outside to lounge at. Seemed to be a very new hotel as it was huge. Easy to find off the Interstate.
Submitted on 07-10-2016
The staff was the beat I have experienced in a long time. This hotel chain has always performed above the other chains. Except for not providing a free breakfast, I do not have any complaints. They truly seem to care about the customers, unlike the Hampton Inn in the hotel chain.
from Fontana, California
Submitted on 09-10-2016
I stayed at this hotel for a week during a business trip. Several days I went down to the restaurant to have dinner and watch football. The waitress Gail handled everything I needed and provided a very friendly environment. The rooms were always cleaned properly and the front desk staff always asked you about your stay. I definitely look forward to staying their in the future and recommend it!.
from Branson, Missouri
Submitted on 11-10-2016
Accommodations were excellent. Staff members were very helpful and friendly. Stay was nice, and the price was reasonable. I would recommend this facility to friends and family. Rooms were quiet. Couldn't hear guests in neighboring rooms.
from Indianapolis, Indiana
Submitted on 13-10-2016
They not only pended charges on my charge that I reserved a block of rooms for my daughters wedding they pended charges on my debit card for other rooms as well. Basically pended charges on those rooms 3 times. Unacceptable charging !!
from Oregon, IL, United States
Submitted on 15-10-2016
Stayed here visiting family since it was the closest hotel with the Hilton name. Very clean, comfortable rooms and beds. Bar and breakfast areas were very nice. Drinks were not too expensive and the breakfast was excellent for $10.
from Iowa City, Iowa, United States
Submitted on 17-10-2016
This was easy to find off the interstate. Staff friendly and efficient. Suite was huge with 1.5 bathrooms, 2 closets, jetted tub and separate shower, firm bed, kitchenette and living room. The furnishings were lovely. Quiet hotel. Breakfast is extra. Only two things needed improvement and they were the rim in the toilet bowl could have been more carefully attended to and the sofa and chair sat more like hammocks. Keurig coffee maker was a wonderful and appreciated surprise. Would not hes... Read more
from Indianapolis, Indiana
Submitted on 17-10-2016
Rooms are clean, the hotel kitchen is very good. The staff in the dining room are very friendly. Food is reasonably priced as well as fresh. The dinner specials are usually very good! The dining staff makes the stay worthwhile every time. The rooms are quiet, excellent for business travelers.
from Kansas City, Missouri
Submitted on 18-10-2016
Greeted with a smile at check in. From the parking lot, to the lobby, to the room and even the restaurant everything was clean and well maintained. The service and food at the on site restaurant was good. When back in Indy, I'll stay here again.
from West Chester, Ohio
Submitted on 21-10-2016
Nice hotel with a friendly staff. Recently needed a last minute hotel and they were able to accommodate my needs. Have stayed here 5 times in the last 2 months and have not been disappointed. Don't forget to try the complimentary fruit-infused water and cookies. I will gladly stay here again as it is a convenient hotel to the Indy area (including downtown). Having DIRECTV in the rooms is a plus!
from Seneca, South Carolina
Submitted on 22-10-2016
There are 60,000 attending a FFA convention in Indy, and it was next to impossible to find a room a month ahead of time, so we felt lucky to get a room at the Hilton Garden Inn in Greenwood. The hotel is beautiful and our room was extremely clean and comfortable. The only drawback is that the breakfast is not free. It is $9.75 for the breakfast buffet with eggs and omelets made to order.
Submitted on 01-11-2016
Good, clean dependable hotel right off I-65 just south of Indy. The location is 12-15 minutes from due town and you don't pay to park. I do business in Greenwood and it is, in my opinion, your best option in this area.
from Spring Hill, Florida
Submitted on 02-11-2016
The staff is very friendly and always there to please their guests. We were checked in to a room on the 14th floor, my wife does not like heights and they changed us to the 4th floor. The rooms are very clean and neat, bed was very comfortable and the hotel is also very quiet.
from Charlotte, North Carolina
Submitted on 02-11-2016
The hotel is right off the highway, a short drive from the airport. Kroger & Starbucks is a short walk away and Wal-Mart is across the street. Safe environment with plenty of dinner options close by. The hotel is very clean and offers in room microwave, fridge and Keurig coffee machine. Hotel staff were really friendly & offered me bottled water upon upon check-in. I ate at the restaurant on site; the salmon with baked sweet potatoe and asparagus was delicious. I didn't have time to eat break... Read more
from Dayton, Ohio
Submitted on 02-11-2016
I checked in late in the evening from a long drive. The person who greeted me was helpful but seemed bothered. The room was great, very clean and I got a great night of sleep. Breakfast was good too. I would recommend this hotel any time.
from Atlanta, Georgia
Submitted on 02-11-2016
I love how new this location is. The property is extremely well maintained. I really liked it I can always find a parking spot close to a door if I'm coming in from the office late at night. Also I appreciate how the restaurant will customize things to the way you would like , so if you have food allergies this is a great place to come. I have always had a very clean room at this hotel and appreciate that you can also do laundry here as well if you were on a long trip.
from Evansville, United States
Submitted on 05-11-2016
We stayed at this hotel because we were attending a wedding in downtown Indianapolis and reception in Greenwood. The hotel was recommended by wedding party. We had never stayed at Hilton before and decided this was a good time to give it a try. Everything was excellent except the mattress was awful. Other then uncomfortable beds everything else was very good. I would recommend this hotel if they get new mattresses!
from Dubuque, Iowa
Submitted on 06-11-2016
We were in town for a family event, and needed a room with 2 beds and a fold out couch; therefore, I booked a suite at $200.00 a night. $200.00 a night buys you: 1 oz of shampoo to share among 4 adults 2 insulated coffee cups and 4 adults. 3 washing cloths and 4 adults. Large Red kool-aid stains in the sitting area, and in front of the fridge. Carpet pulling away from the wall Black dirt above the vent cover in bedroom area, and gross vent in bathroom. Wasn't sure what was growing around the ... Read more
from Greenwood, United States
Submitted on 08-11-2016
I was the brother of the groom. I put the reservation under my spouse's name since I would obviously be off-site (along with the rest of my family) when he needed to check-in the day of the wedding. The staff, although I called and gave verbal permission TWICE, refused to allow him into our room. They were the most unhelpful and disrespectful staff I have ever dealt with. This problem not only inconvnienced me, my partner, but also and mainly: THE BRIDE AND GROOM.
Submitted on 09-11-2016
We are Hilton Honors members so we try to stay at a Hilton property whenever we can. Since we stay mostly at Hilton's we have a pretty good baseline on the good, bad, and ugly of Hilton properties. I'm not sure why other recent guests have had less than stellar experiences at this hotel recently, but that was not the case with our visit. The property itself was bright and clean and had an very nice on-site restaurant/bar. The staff was extremely friendly and helpful. The rooms were nicely app... Read more
Submitted on 12-11-2016
Loved our stay here. The rooms are beautiful. The lobby decor very welcoming. Complimentary coffee and infused water in the lobby. Breakfasts was great; not free though. Bed very comfortable. Loved having Keurig machine and refrigerator and microwave in the room. (we stayed in a junior suite.) Overall, no complaints - very pleasant experience.
from Hot Springs, Arkansas, United States
Submitted on 15-11-2016
We were here for funeral and this staff here were over the top. Our room was clean, front counter staff really nice. I would stay again if I have a need to be in the area Great place Breakfast was great Waitstaff was friendly
from South Bend, United States
Submitted on 15-11-2016
I gathered at this hotel with several of my college classmates. The rooms were clean, the staff was pleasant and helpful. Our dinner downstairs was very good and so was the breakfast. I would stay at this hotel again and highly recommend it.
Submitted on 14-11-2016
We were greeted with hospitality. The bar had a nice selection of appetizers, service was a little slow. Room was clean, everything functioned properly. Breakfast was very good and the restaurant staff was very friendly and attentive. Overall a very pleasant stay. I would stay here again.
from Indianapolis, IN, United States
Submitted on 17-11-2016
Check-in and check-out where efficient and pleasantly handled by staff. Bed was very comfortable. Room had good available work space. Had I been interested, I could have joined other guests in the lobby for social time, beverage and food. The outdoors patio had an inviting gas fireplace.
Submitted on 18-11-2016
The room was spacious which made the air conditioner work the entire two day stay and still remain at 71 even when it was set at 65 or less. The first set of towels didn't smell like freshly washed and the bed sheets were thin and almost like they weren't made for the queen bed. The room was nice enough and the jacuzzi was relaxing.
from Mason, Michigan
Submitted on 30-11-2016
I love the Hilton Garden Inn and this one is a nice one, with friendly staff and everything you need. Great location next to a Kroger "Marketplace" that is a very short walk. This Kroger has EVERYTHING, and that is not an understatement. I like the Hilton Garden Inn brand. Just a step up from the Hampton Inn.