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Hilton Garden Inn Indianapolis Northwest

Indianapolis, IN, US (IND)

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Based on 422 reviews
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Hilton Garden Inn Indianapolis Northwest
6930 Intech Blvd, Indianapolis, IN US 46278

No matter what your interest, Indianapolis has a lot to offer from the well known Midwest feel of the community and its' citizens to vast farm lands, immense corporate growth, or even the thrills of the Indy 500 for you race car enthusiasts. No matter what your reason for visiting... we have you covered. Our Hilton Garden Inn Indianapolis Northwest hotel features a contemporary style sure to please any eye - luxurious well appointed guestrooms and suites as well as an onsite full service restaurant and lounge. Join us for dinner, or relax in our Media Library and focus on YOU for a change. In the mood to stay in? Order from our delectable room service menu and unwind in the comfort and privacy of your own room. Take a swim in our heated indoor salt-water pool, relax in our hot tub, or relieve the stress of a long trip in our 24 hour Precor® fitness center.Planning a wedding, meeting, or social affair? Let us host with 4000 square feet of meeting space - perfect for any occasion, along with fabulous onsite catering - all you will need to bring is the guest list. Come experience the unparalleled service offered to each and every one of our guests.***** Everything. Right where you need it. ®*****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 422 reviews
from Monroe, New Jersey
Submitted on 15-05-2016
Accommodations were fine, but numerous problems, door was damaged - had to change rooms, key cards didn't work initially, no tv for last day, stain on bedspread, and inattentive service in restaurant.
from Lake Zurich, Illinois
Submitted on 16-05-2016
Overall good experience with very nice desk staff and clean lobby and rooms. I would stay there again if in the area. They were understaffed in the restaurant and bar, but it was a slow Sunday..and it didn't ruin the just would have been nice to get served at dinner without having to sit at the bar.
from Hockessin, Delaware
Submitted on 17-05-2016
Entering the lobby, I was able to feel very vivid, but still warm welcoming enviornment immediately. I heard it was innovated only months ago. I am usually satisfied with Hilton Garden Inn whereever it is due to friendly and casual atmosphere overall in that chain. I felt the same way here too. It was relatively quite in the room despite of running heater/AC all night long. Nice hotel!
from South Bend, Indiana
Submitted on 18-05-2016
The hotel was clean and located in a quiet area. The breakfast area was very nice, the menu selection excellent, and the staff very friendly. There was a nice common area for our team and parents to socialize.
from Gurnee, Illinois
Submitted on 22-05-2016
Check in was very fast and easy. As a Honors member, my preferences for non smoking, foam pillows were observed. The lounge contains a bright spacious area to relax after a long trip in. There is a bar and restaurant that offers what I have always found to be very delicious food. The beds are comfortable, the rooms have been spotless, and quite functional for a business traveler. A desk, complimentary wi-fi, and USB ports in the room ensure you're able to work easily if needed. Check out is fast... Read more
from Nashville, Tennessee
Submitted on 27-05-2016
This was a pleasant quaint hotel tucked away in a nice comfortable corner in Indianapolis. I found the location very convenient and made it easy to commute to different places in the city. A quick interstate drive from downtown, eagle park, and good eats and some local shopping areas. Staff was very friendly!
from Buffalo Grove, Illinois
Submitted on 30-05-2016
This hotel still smells new. Very comfortable. The staff went above and beyond expectations. Thanks to our Saturday night bartender who was closing, with the bar lights off who "reopened" for a group to keep everyone happy. Lastly, those "Hilton" cookies! They were crazy good and our bartender baked a batch for our late nite crew.
from Richmond, United States
Submitted on 31-05-2016
Check-in was OK and the room was fine, but after that, but overall service pretty much sucked...enough so that it is not likely that I'll be back to this property. The morning I was supposed to check out, I was waiting for my colleague to come downstairs for breakfast. While I was waiting, three different guests who had been waiting at the unstaffed front desk gave up and left. There is no excuse for a front desk to be unstaffed for more than a minute. This was 8 minutes! Then it was time f... Read more
from Nashville, Tennessee
Submitted on 31-05-2016
Nice clean hotel and good value for the price. Friendly staff, fast check-in/check-out, ample parking and nice rooms. Unfortunately, the breakfast is not included/free. Bathroom was a little dated and needed shower door fixed/replaced. Other than that no problems.
from Toledo, United States
Submitted on 01-06-2016
Last minute change to this hotel, and it was the best decision we made! Very clean and welcoming. Staff was pleasant and helpful. I will stay here again in the future. Hands down one of the best hotels I have stayed in.
from Upstate SC
Submitted on 15-06-2016
Couldn't have asked for nicer staff. They were so friendly and wanted nothing more than for us to be happy. They repeatedly went out of their way for us. Warning: breakfast will cost you if you want to eat there! But there is MacDonald's and Hardee's practically across the street. Would stay here again for sure!
from Vincennes, Indiana
Submitted on 16-06-2016
Travel for business to Indy often - other hotels are closer to the office but once I found this hidden gem - always go back . Rooms are updated and clean. Staff is always pleasant and very accommodating. Kitchen is very good - no need to leave for meals plus the wait staff and bar are always on top of things . Love the ice cold lemon water available !!
from Munster, Indiana
Submitted on 19-06-2016
Very happy with the room, it was very clean and comfortable. The staff were very nice and accommodating. The location was perfect for our needs. Plenty of parking and we were able to park close to our room.
from tecumseh
Submitted on 19-06-2016
Beds were very uncomfortable, need to come up with better system for showing payments . Hotel was clean and breakfast was good Other than check in and out the overall experience was good..
from Bedford, Indiana
Submitted on 21-06-2016
I had tried booking a room closer to the downtown area, but this is right on the interstate, so it was easy getting around. It was perfect. The lobby is beautiful, and the staff was really helpful and friendly. The room was clean and just the right size!
Submitted on 27-06-2016
First I would like to start by saying the hotel is gorgeous. The pics on the website are very true to form. The location is great. The next exit has many fast food and dine in restaurants to choose from. I went to Indy for a weekend visit. Check in on Friday was a breeze being that I got to preselect my room since I'm an HH member. Everything was fine until Saturday when we went for breakfast and came back around noon. Our room had not been cleaned. So we complained to a nearby cleaning lady who... Read more
from Grand Rapids, MI
Submitted on 27-06-2016
We were there at a time when the city hotels were filled. We were able to check in early which was very helpful. My feather pillows were replaced by wonderful non-feather pillows. I appreciate that the room temperature is controlled by a thermostat ! They have a nice selection of neutrogena amenities. In the evening there are free cookies, but don't come late, they go fast. There is no free breakfast. Instead eggs and waffles are custom cooked by the rest is on a buffet for $10.99. We had a nice... Read more
from Chicago, United States
Submitted on 30-06-2016
Great hotel. Very clean. Staff makes you feel like you are at home. They actually took time to know our first names and made sure we were comfortable the entire stay. An minor issue at check in was handled swiftly and professionally by the staff.
from O'Fallon, Missouri
Submitted on 03-07-2016
Brought a group and the hotel was very accommodating. We spent the evenings gathered inside and outside very comfortably. Rooms are very clean and staff is always available to help. They even provided a hose to wash cars for us. Would definitely stay here again.
from Grand Rapids, United States
Submitted on 05-07-2016
The reservation was incorrect right away and the bed (Sleep Number Adjustment Knob) didn't work and was rock hard. BUT this was a clean and friendly hotel and I would go back. The bar was a bit pricey and so was the restaurant but good tasting. So 50/50 that is still darn good.
from Chicago, Illinois
Submitted on 06-07-2016
Hilton Garden Inn is my go-to chain for road trips. The experience has been mostly consistent throughout the properties I've experienced. In this case the hotel grounds and interior are very well kept and look very elegant, yet give that inviting casual feeling. Great first impression. Front desk personnel were superb and had the biggest smile you can imagine. After I arrived they got me going in mere seconds. Keep up the good work! The location worked perfectly for my Indy tourist adventure. No... Read more
from Indianapolis, United States
Submitted on 06-07-2016
over priced for the conveniences that were provided. Breakfast was available but over priced for what you got. Rooms have a seating area, but only enough seating for 4 people. You could hear voices thru the walls and from the outside while trying to rest and sleep.
from Cincinnati, Ohio
Submitted on 07-07-2016
Beautiful lobby area and outdoor patio. Nice place to stay as long as you don't need anything. Front desk is often only one person for guests and answering phones. Breakfast was a long wait, no one to do any restocking or bus the dirty tables.
from Champaign, Illinois
Submitted on 07-07-2016
Good location and great service. Access to many places in less than 30 minutes. Some day hopefully there are many dining choices. Breakfast at the hotel is good. Highway access is a big plus. Rates are on the high side for weekend.
from Chillicothe
Submitted on 11-07-2016
Our family stayed at the Hilton Garden Inn on our way to a wedding. We used the pre-arrival check in on our computer and we were actually able to select the rooms we wanted and the keys were ready at the front desk when we checked in. The staff at the hotel was very professional and friendly. We all loved the beds - very comfortable. We will definitely select the Hilton Garden Inn again when we visit Indianapolis.
from Greenville, South Carolina
Submitted on 12-07-2016
I am a HH gold member. On one night for business trip in late June, I booked 5 days in advance a junior suites at this Hotel. Upon arrival, I was told there is no junior suites left. They proposed I go to Clarion Suites or get a standard room. Since there was no reason for me to go to another hotel just for one night, I took the standard room. It was ok: clean, good desk chair, comfy bed. No complaint there if that was the kind of room I booked. When I checked out, I asked they email me the rece... Read more
from Chicago, Illinois
Submitted on 12-07-2016
Hotel was nice. It was nice to sit outside and comfortable chairs around the fire bonfire pit. Breakfast was good had to pay 10.95. I wish the staff would've told us what was included in the breakfast. We did not know i'll breakfast worked. Had to go up to the window to order our omelettes didn't know there were hashbrowns bacon sausage that we get with breakfast. The hotel room was nice. The bed was hard to sleep on. But overall experience was nice.
from Cleveland, Ohio
Submitted on 13-07-2016
The staff was very helpful and friendly upon check in. The rooms were clean and felt newer. I was very pleased and would stay again. Breakfast was good as well. It is not included but seemed to be priced fair.
Submitted on 13-07-2016
The staff was very friendly and helpfully. Kimberly in the pub and the night desk person were except friendly and helpful. Their sales rep Dennis is really really good. I would recommend this hotel for business or pleasure
from East Chicago, Indiana
Submitted on 15-07-2016
I was excited about my quick getaway; especially staying at a Hilton property. I was displeased with the poor customer service that I received. The cleanliness of the first room given to me was dissatisfying as well.
from Metro Detroit, United States
Submitted on 17-07-2016
The refrigerator was so noisy we had to unplug it in order to try to sleep. As a result, our refreshments were warm. The toilet was slow to fill and was very noisy during the fill process. The air conditioning was also very loud. As a HUGE invasion of our privacy, someone from the facility came to our room the next morning just to see if we were still there, even though it was at least 1 hour before check out time. I was only half dressed when she knocked and it took me a minute to get pres... Read more
from Stow, United States
Submitted on 18-07-2016
I am extremely happy with my overall experience at this hotel. I have been Marriott's Gold member for the past nine years, but this experience with Hilton brand has been so good, I will need to reconsider my hotel choice going forward, both business and leisure. Outstanding service and facility!
from Columbus, Ohio
Submitted on 20-07-2016
This was my first stay at this hotel. It is located close to downtown and easily accessible to the freeway. Room was clean and front desk very helpful. If you are looking for a place to stay I would recommend this location.
from Indiana
Submitted on 20-07-2016
I stayed at this hotel while attending a conference on site. It was comfortable and included amenities that I like to have when away from home. I thought the bed firmness was nice (and the firmness levels are adjustable although we could not figure out how to adjust it). Some of my colleagues felt that the bed was uncomfortable and would have benefitted from knowing how to make those adjustments. Breakfast was not good and not worth the cost although convenient. There are restaurants locate... Read more
Submitted on 20-07-2016
All staff who were on duty at any given time were approachable, friendly, and very helpful. They did not have a problem answering even what to some may have been stupid questions. I was extremely pleased and would stay here again when doing an overnight in the Indy area. Since there about 70 people in our 4 day stay, I never saw any of them get frustrated and always had a smile on their faces. Good job staff.
from Marina del Rey, California
Submitted on 25-07-2016
The hotel staff is very professional and makes the guest feel welcome. The hotel is very clean and rooms are good. This hotel is conveniently located for me. The Hilton Gardens Inn at Intech Blvd. is my preferred hotel in Indianapolis.
from Denver, Colorado
Submitted on 26-07-2016
What can I say, I love the Hilton Garden Inn product and if there is one in the town I am traveling to.... I'm there! This Hilton Garden Inn of Indianapolis has so much potential. I have been staying here for the last four weeks, and so far, the stays really have been ok. The line level staff is great, even Jake or Jakob the assistant manager of the property is quite hospitable. The problem is the General Manager... WOW! WOW! WOW! I cannot believe Hilton allows such a person to be a manage... Read more
from Stone Mountain, United States
Submitted on 02-08-2016
Great experience all around! Customer service was the best and the hotel was very clean! Great people to work with. The staff went all out to help us with our family reunion. We had not problems. Enjoy your stay!
from Indy, United States
Submitted on 02-08-2016
Comfortable rooms, friendly staff, and nice outside area to gather with family and friends by a fire pit. Starbucks across the street along with a La peep. Comfortable lobby with lots of place to sit and relax. Complimentary flavored water and warmpastries.
from Fremont, Ohio
Submitted on 10-08-2016
Great Hotel and very friendly and accommodating staff! The rooms are very clean and comfortable. My kids enjoyed the pool. That was also clean and inviting. I would definatlyrics stay at this hotel again!
from Ghaziabad, India
Submitted on 31-08-2016
Stayed here for about a week for a business trip. Standard hotel, somehow I could not sleep well during first few days of the stay. Figured out it was the fridge that was making strange noises, had to switch it off every night. Should have told the staff, but usually when you are all spread out in your room, shifting seems like such a pain. Otherwise, nice!!
from Pittsburgh, Pennsylvania
Submitted on 03-09-2016
I stayed On a day when multiple tornadoes came through the area. It knocked the systems out and the the staff had to check us in the old fashioned way. They dealt with the the issue with humor and grace.
Submitted on 04-09-2016
I stayed here for three nights for a training at the nearby IUPUI building. The hotel was clean and amenities great. The area is quiet and calm, but there are not too many shops or restaurants close by. 465 is very close so you can quickly get to the places you want, but after a long day, I didn't want to spend 20 or 30 mi utes driving. Hotel is great, area is not too special though.
from Barrington, Illinois
Submitted on 04-09-2016
Had a great stay - staff was accommodating and efficient. Location was convenient to the highway and easy access to town. GM remembered me from a previous stay and was friendly and efficient. She runs a good hotel.
from Mooresville, North Carolina
Submitted on 06-09-2016
The staff was great, the hallways were disgusting, the carpet was filthy looked like it had been thrown up on , badly stained and dirty. The hotel is in need of a small rennovation, new carpets, bathroom cleaning etc,,,
from Terre Haute, United States
Submitted on 14-09-2016
No problems, convenient location, room was good, staff excellent. plan to stay there again. Went to a family wedding in Indianapolis and this hotel was centrally located close to both the church and the site of the reception. it was easy to negotiate to several places from this location. After my first day there I recommended and booked two more rooms for friends and family. Making it four rooms total. So liked it there!
from Lexington, Kentucky
Submitted on 18-09-2016
Bar staff rude, food over priced, charged 3 times due to a "error" and they did not have our Corp information ready for check in. I had to call and get everything arranged when in fact they had it on site the whole time. word of advice call before you arrive.
from Troy, Michigan
Submitted on 18-09-2016
This is a standard Hilton Garden Inn and looks like many I have stayed in. The staff is better than most, but the bed was worse. I was shocked how sunken in the center was and this was disturbing for a chain that prides itself on sleep quality. Otherwise, the room was well appointed but I am not a fan of the loud floor/window air conditioners, much prefer central. The pool area is nice, the breakfast buffet is weak and service is non existent. Since so few restaurants are around the hotel, t... Read more
from Chicago, Illinois
Submitted on 24-09-2016
I travel extensively for my profession, often spending 40-45 weeks away from home each year. For the past 6 months my home away from home has been this property. There are several simply incredible staff members who are highly attentive, detail oriented, care for the guests, and a pleasure to interact with. It all starts at the front desk with Jiliane whose great personality is also matched by excellent attentive guest service. In the restaurant Mary is by far the best server I've encountere... Read more
from Saint Charles, Illinois
Submitted on 28-09-2016
Nice area - great service from front desk/cleaning/breakfast/bar. Great water pressure and hot water. Clean and comfortable. We fealt like a valued customer. Refridgerator in room could use some improvement.
Submitted on 29-09-2016
Clean. Decent Breakfast. Will stay again. Housekeeping comes around early so be sure to put do not disturb if sleeping in late. Great business center, fitness center and lobby. Strangely right next door to a daycare.
from Elkhart
Submitted on 05-10-2016
Conveniently located for my needs. Clean. I didn't spend much time at the hotel but I would return & am sure I will in the future. I didn't take advantage of the free breakfast so I don't have a comment. Staff was polite.
from Geneseo, Illinois
Submitted on 11-10-2016
No seriously good for a night if you arrive aftEricson 10pm and are hungry too bad there is nothing available except the pantry, breakfast is 12 dollars an adult sorry the restaurant across the parking lot cost less and taste better, but the staff here was extremely nice and helpful, too bad the value of what you pay vs receive is so drastically different
Submitted on 12-10-2016
I stayed here last month with my toddler while visiting a friend. The very front of the hotel entrance is very, very nice and modern. The staff are very friendly and helpful as well. I had to wake up really early one day and was offered a banana for my toddler since we couldn't stay for the sit down breakfast. That was nice and unexpected. My only issue was with the room itself (2nd floor). It was nice and quiet but seemed to be extremely outdated in decor. I would definitely stay again, and r... Read more
from Las Vegas, United States
Submitted on 12-10-2016
not up to the mark, there was a temp agency hired and the rooms were not cleaned and beds not made on multiple rooms on our floor. we had about 6 or 7 rooms at the hotel and front desk was very casual about the experience and did not make me feel very satisfied after the complaint
from Herndon, Virginia
Submitted on 18-10-2016
While visiting the area on travel, this location was chosen to stay at. It was the best decision made. Clean comfortable location with the staff to match. Jesse and team made us feel like we were the only folks in the hotel. The staff from check in to check out was phenomenal. there is not a lot to do around the area so you will need to get your food early but it is well worth its location to stay. Rooms were clean although the beds are not the softest . I usually do not stay at Hilton's but I w... Read more
from Saint Louis, Missouri
Submitted on 26-10-2016
We had a wonderful stay this past weekend. The staff could not have been more helpful and friendly. Wonderful lobby with plenty of room for our group to relax, socialize and even play cards. Thank you to the staff for making our stay so comfortable.
from South Elgin, Illinois
Submitted on 29-10-2016
To be a new HHonors member and have a room presented dirty and cleaned insufficiently each day, I will clearly rethink being a HHonors member. Otherwise, staff in restaurant and bar were excellent as well as the food.
from Indianapolis, Indiana
Submitted on 01-11-2016
The hotel is in a good location just off of 465 in NW Indy, about 15-20 minutes from the airport. Nice interior, nice rooms, free parking, friendly staff, and a good breakfast is available (but a bit pricey). I would recommend this hotel and I would stay again on a future visit.
from Atlantic City, New Jersey
Submitted on 03-11-2016
I stayed in this hotel on September 16, 2016, and was extremely disappointed. Upon check-in, I had to wait for quite some time before anyone arrived at the front desk to help me. When they did show up, the two of them chatted back and forth, making jokes and laughing. The bed was flat, hard and extremely uncomfortable. I contacted the front desk and was told to adjust the dial on the bed to change the comfort level. I did this but it didn't change anything. The hotel was dirty and definitely not... Read more
from Noblesville, United States
Submitted on 06-11-2016
Have used the rooms and conference facilities 3 years running. Couldn't possibly find a better venue or staff for our event. We are already booking for 2017 event. Our customers love the location and the food.
Submitted on 07-11-2016
I choose to stay at the Hilton Garden Inn mainly due to the excellent reputation of the Hilton name as well as prior stays at Hilton facilities. This experience did not disappoint. The staff was welcoming when I arrived and the breakfast was phenomenal. The conference I attended was a few miles away from the hotel and not near any restaurants. Steve (with food and beverage) went out of his way to ensure that I had a boxed lunch for the second day of my conference. I am so grateful for ... Read more
from La Crosse, Wisconsin
Submitted on 08-11-2016
The room was your average Garden Inn room, nothing exceptional to note and in my travels, that is a good thing. Nothing was wrong in other words. The shining star here was a employee named Greg, a server in the restaurant. I came down for breakfast and he greeted me as I sat down. He proceeded to wipe down the counter where I was sitting put some flatware down. He asked me if I wanted coffee and if I needed anything. Then when I went to get some eggs and nobody was working that area at the time ... Read more
from New Palestine, Indiana
Submitted on 08-11-2016
My experience here was phenomenal. Every staff member I encountered was very attentive and quick to ask what they could do to make my stay more enjoyable. The hotel and my room in particular were very clean. The check in and out processes were speeding and easy. The pool and spa were very nice and they have a great patio where you can sit out and relax with a group of people. The food with some of the best I've ever had at a hotel.
from Bolingbrook, IL
Submitted on 08-11-2016
Great value and very clean hotel with all amenities we needed. Free parking, breakfast restaurant, Starbucks, sports bar all walking distance. Only minutes away from Butler or Downtown, without high cost
from Urbana, Illinois
Submitted on 08-11-2016
Great lobby, friendly staff, they wait for you with a goody bag with two water bottles, room was clean and big enough with a large TV. Parking is plentiful and the hotel is approximately 15min from downtown by car. Will stay here again if I am in the area. Mattresses adjust to your sleep preference, from very soft to very hard. Had nothing to complain about!
Submitted on 14-11-2016
Conveniently located off the highway, 15 minutes from the Indianapolis international airport, decent variety of chain and local restaurants and pub close by. Hotel has cozy outdoor fire pit, free parking, and yes the bar there has prices better than most places downtown.
from O'Fallon, Illinois
Submitted on 15-11-2016
Room has a unpleasant smell similar to a public restroom and could not set a cormfortable room temperature it was either too hot or too cold. The. At downstairs was below expectations and did not carry top shelf brands such as Crown Royal. There are much bette choices for the price of this one.
from Novi
Submitted on 15-11-2016
Rude and unprofessional Staff, was refused the complementary breakfast that was part of the deal , I spoke to two front desk people and they refuse to resolve the problem so I will not be staying at any Hilton facilities
from Columbus, Ohio
Submitted on 22-11-2016
Traveled to Indy for a concert over the weekend at Bankers Life Fieldhouse. Stayed here before and really enjoyed the experience. The rooms were clean and floor very quiet. Will stay here again on my next trip to Indianapolis.
from Sadorus, Illinois
Submitted on 28-11-2016
On the way home from Thanksgiving with family, my husband and I wanted just one night to relax. We booked a night here in hopes of finding it. The hotel is beautiful, clean, and EVERY staff person we interacted with was courteous, professional, and had a smile for us. We inquired about upgrading to a room with the whirlpool tub (I highly recommend, by the way!!), and the clerk switched us over and waved the extra cost! Our room was clean, stocked, and may I mention HUGE! There was so much floor ... Read more