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Hilton Garden Inn Indianapolis Downtown

Indianapolis, IN, US (IND)

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Based on 902 reviews
The Hilton Garden Inn Indianapolis Downtown hotel is located in the heart of downtown Indianapolis, Indiana. The hotel is attached to the Chase Tower
Room & Rates

2 DOUBLE BEDS

COMP WiFi- HDTV with HiDef channels, REFRIGERATOR-MICROWAVE-MP3 CLOCK-COFFEEMAKER
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1 KING BED

COMP WiFi- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KNG STE MOB ACC RI-SHW

COMP WIFI-HDTV W/HIDEF CHANNELS, REFRIDGERATOR-MICROWAVE-MP3 CLOCK-COFFEEMAKER
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1 KNG 1BEDROOM PREMIER STE

CITY VIEW-LIVING AREA-COMP WIFI- HDTV W/HIDEF, REFRIGERATOR-MICROWAVE-MP3 CLOCK-COFFEEMAKER
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1KNG 1 BEDROOM DELUXE STE

OVERSIZED - COMP WIFI- HDTV W/HIDEF CHANNELS, REFRIGERATOR-MICROWAVE-MP3 CLOCK-COFFEEMAKER
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1 KNG 1 BEDROOM DELUXE STE

SEP LIVING AREA; COMP WIFI- HDTV'S WITH HIDEF, REFRIGERATOR-MICROWAVE-MP3 CLOCK-COFFEEMAKER
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1KNG MOB/HEARING ACC W/TUB

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL
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1KNG MOB/HEARNG ACC RI-SHW

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL
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1 KING BED 1 BEDROOM SUITE

LIVING AREA-COMP Wifi-BED W/ADJUST FIRM DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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2 QUEEN BEDS 1 BDRM SUITE

LIVING AREA-COMP Wifi- HDTV w/HiDef channels, REFRIGERATOR-MICROWAVE-MP3 CLOCK-COFFEEMAKER
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Hilton Garden Inn Indianapolis Downtown
10 East Market Street, Indianapolis, IN US 46204

Our Indianapolis, Indiana hotel's guestrooms offer 12 foot ceilings and large picture windows with city views. A variety of amenities await including complimentary high-speed Internet access (both wired and wireless), complimentary local calls, HBO®, flat panel LCD TV's, iron and ironing boards, and large desks with comfortable, ergonomic Mirra® chairs by Herman Miller. Each room also has a hospitality center including a refrigerator, microwave and coffee maker. The bathrooms are embellished with rich granite surrounds and counter tops, curved shower curtain rods, heated mirrors and hair dryers.In addition, our Downtown hotel in Indianapolis features the Pavilion Pantry®, open 24-hours, with a selection of refrigerated, frozen and microwavable packaged foods perfect for in-room preparation. Guests of our Indiana hotel will enjoy access to our complimentary 24-hour business center with PC, fax, and remote printing and copying capabilities. We boast nine conference rooms, totaling 6,700 square feet of meeting space. Each conference room offers a state-of-the-art facility with in-room automatic screen, sound system, dimmers and temperature control for meetings and conventions. LCD projectors and other audio/visual equipment are available upon request.The Hilton Garden Inn hotel in Indianapolis, Indiana welcomes you with its unique historic setting where guests can also enjoy the warm, relaxing and inviting ambiance of our marble lobby and restaurant. You'll find great cuisine and a friendly atmosphere awaits you at the American Grill during breakfast, lunch and dinner. In-room dining service is also available nightly. When guests are ready for after work relaxation or some fun during a weekend getaway, they'll enjoy the indoor heated pool, whirlpool and fitness center at our hotel in Indianapolis, IN - perfect for a relaxing retreat. Finally, within walking distance, you'll find a variety of Indianapolis's best attractions, dining and entertainment options.***** Everything. Right where you need it.® *****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 902 reviews
from Valparaiso, Indiana
Submitted on 18-05-2016
Just a quick thank you to Jai for handling my room change request so quickly and professionally. Much appreciated! Things like that make business travel much easier. Nice hotel and great service! Will definitely come back and stay again while on business.
from Indianapolis, Indiana
Submitted on 18-05-2016
The staff, food, and room were all amazing! Breakfast was more than I could ask for. The hotel was clean and sophisticated. I could not have been more pleased with the way I was treated or the building itself!
from Indianapolis, United States
Submitted on 19-05-2016
I would like to say that this hotel is great and it is in a great part of the city, the staff there was really accommodating especially Ardele at the front desk. I would like to thank all of them for making my stay a great one.
from Cincinnati, Ohio
Submitted on 22-05-2016
A wonderful hotel in a wonderful location with awesome staff. Rooms are clean and breakfast is really good. Brian, the restaurant manager, andTerrence and Ardele at the front desk are super nice. A wonderful hotel in a wonderful location with awesome staff. Rooms are clean and breakfast is really good. Brian, the restaurant manager, andTerrence and Ardele at the front desk are super nice.
from Ohio
Submitted on 25-05-2016
This hotel is conveniently located very close to the monument circle. There are many nice restaurants and shops and attractions within easy walking distance of the hotel. The staff at the front desk were especially helpful and friendly. I was greeted each time I entered the hotel and the desk clerk recommended a nice restaurant that was nearby for dinner. The staff at the desk also arranged for me to have a late checkout time and suggested attractions that I might enjoy visiting while in th... Read more
from
Submitted on 03-06-2016
A comfortable overnight stay, clean rooms and nice bed. Basic breakfast, but then again, great location! The elevators are old, and therefore slow....the staircase was a better option most of the times. No major complains, I think it's just the 'age' of the property.
from Hartford, Kentucky
Submitted on 03-06-2016
Excellent rooms and service! Friendly staff helpful Clean rooms Excellent location to down town strip I highly recommend stopping by Hilton hotels. Whether it is pleasure, business, or bar scene.. Great location Cool views The queen suit is perfect has everything you need! I used Hotwire n got half price!!
from Indianapolsi
Submitted on 04-06-2016
Let me start by saying I did not stay at the Hotel. I was a volunteer for the welcoming committee for the Indy 500. I wanted to review my experience with the staff and the facility. The staff was warm and welcoming. Even the valets were helpful and I parked my own car. I spent the day welcoming the visitors and giving city insights. The hotel is a great place to stay for the downtown atmosphere. Close to everything. Mass Ave, then circle and lots of restaurants and shopping. We had a great time... Read more
from Fort Wayne, Indiana
Submitted on 06-06-2016
Great place to stay and the front desk staff is always very friendly!! Terrance is the best! Nice clean and comfortable rooms. Great location downtown, within walking distance to a lot of attraction and great restaurants.
from Nashville, United States
Submitted on 06-06-2016
Great place to stay, conveniently located to restaurants and shopping, great staff and very accommodating. Rooms on the outside of the hotel have great veiws of all areas of the city. The corner rooms are my favorite. Breakfast food is the best meal at the hotel. Joey, Stephanie and Chef Henry are very personable and always make you feel at home.
from Irvine, Kentucky
Submitted on 17-06-2016
We frequented the bar in the hotel. First night we had two separate checks due to leaving and coming back. Our bartender was great so we tipped him FIFTY PERCENT the first time. Later that evening we came back with a group and when we requested our check he didn't split it accordingly. We used our card and the rest of the party gave of $60.00 cash and charged the rest on our card. The bartender (unknowingly I am sure) took the $60.00 cash and charged the entire amount to our card. The next day t... Read more
from
Submitted on 18-06-2016
I was able to stay at this hotel for a conference only through the assistance of the staff at the front desk. I contacted the reservation number and was informed that there were no rooms available at the gov't rate. I called the hotel directly to obtain information regarding parking and after explaining the information provided while attempting to make a reservation, the staff resolved the issue! The hotel was going through construction but it did not interfere with my stay. Staff were v... Read more
from Hoagland, Indiana
Submitted on 19-06-2016
Our stay was pretty good with the exception of a smart phone charger being 'removed' from our room and the quality of valet parking service. We paid nearly $100 for using valet service. When we arrived on Thursday, I did not call for the car until Sunday when we were departing. The car was damaged during that time. Why did I have to pay $100 for a damaged car that your staff determined was vandalism?
from
Submitted on 19-06-2016
It's a little dated, but has character. Our room was by the elevator and a baby next door, but we didn't hear anything in our room- it was very quiet. Our room was clean, however there was a room service tray out by the elevators from when we checked in until we checked out (only one night). The man who checked us in was not friendly- it seemed like he was angry at someone when we checked in, but he was not rude and he was able to let us check in early, so we were very appreciative. He was prob... Read more
from Trenton
Submitted on 21-06-2016
Great team at the Hilton Garden Inn downtown. Renee and Ardel at the front desk provide great customer service. Karen in the restaurant was wonderful as always. Karen has been waiting on me for the last ten years and always exceeds my expectations for breakfast service. Thanks Hilton Indy Team!
from
Submitted on 24-06-2016
Cars were parked 3 deep outside the entrance. I called to ask if they had a bellman. They told me no. The valet walked up to ask if i was valet parking. I said no but that i needed help with my luggage. He said there was a bellman, but he was busy and all the luggage carts were in use. What a great way to sassy, "Welcome and thanks for choosing to be our guest." The front desk staff (3) were engaged in conversation. I seemed to be interrupting then at check in. A gentleman excited the elevato... Read more
from Valparaiso, Indiana
Submitted on 28-06-2016
Nice, clean, and close to lots of restaurants and convention center. Stayed here during my daughter's volleyball tournament after a terrible experience at the Day's Inn Northwest location. Was able to get a room last minute although we had to pay handsomely for it. When we return to Indy in the future this will be my pick!
from Cleveland
Submitted on 30-06-2016
The first room was not cleaned. The key machine broke so we couldn't get keys for the second room. The bell boy took us up to the second room. Connor worked the hardest for us. We got there and he didn't have a master key. He went down and came back with a soft key that didn't work. He went down and back again with a hard key, didn't work. He came back up the stairs now to the 12th floor with another soft key that finally got us in. So we stood in the hallway that looked like it hadn't b... Read more
from Las Cruces, New Mexico
Submitted on 01-07-2016
Once a Grand Old Bank, The Hilton Garden Inn on Market Street still has the brass mail shoots on every floor. The marbled lobby is impressive and classic. The staff was helpful and friendly and the room was large with a completely modern bathroom. The hotel is in walking distance to many activities like, Monument Circle, Circle Center Mall, the Convention Center and much more. Why not 5 stars? The hotel is bar and restaurant are a little lacking:( Bar closed at 10) Other than that š???š??¼
from Granite Bay, California, United States
Submitted on 02-07-2016
Staff was great, they were extremely helpful. Hotel was in a good location. Rooms need an upgrade, lobby was extremely nice with high ceilings - historic. The bathrooms seemed heavily used and in need of replacement
from Washington DC, District of Columbia
Submitted on 03-07-2016
We stayed in the Hilton Garden Inn in downtown Indianapolis. This was our first time visiting Indianapolis, and the hotel had the perfect location for seeing downtown - close to restaurants, tourist spots (e.g., Memorial Circle), the Capitol building, the sports arena and stadium, etc. The hotel is in a historic building, and has been renovated to preserve the charm but to include all the modern amenities one expects when traveling. It was a great place to stay for our family. The staff was cour... Read more
from Seminole, Florida
Submitted on 05-07-2016
This hotel was once used as a bank in downtown Indianapolis. Being on the circle, the hotel is in a prime location for fine dining, theater, and sporting events. The art deco style interior combined with a 1920's feel to the lobby make this a very chic and vintage hotel to stay in. The King suite we stayed in had wonderful vaulted ceilings and extremely comfortable bedding. The room was in a somewhat aged condition and could benefit from some freshening up, but is not to detract from the positiv... Read more
from
Submitted on 07-07-2016
My family stayed here while spending several days in Indianapolis. The rooms were very nice and clean. The staff was helpful and great to deal with. The complimentary breakfast was by far the best we have ever had. They had a nice buffet of breakfast items with good flavor...bacon was tasty, biscuits and gravy very good...alot of fresh fruit that was very good. Then there are certain items made to order like pancakes, french toast and omelettes. We tried all of it and once again excellent... Read more
from
Submitted on 08-07-2016
Enjoyed our stay after visiting Crackers Comedy Club. However, I'd recommend skipping valet parking OR go over your returned vehicle with a fine-toothed comb. When my car was returned, I didn't notice until driving away that there was a noticeable ink mark on my leather driver's seat. Apparently, the valet had been carrying a pen in his/her back pocket. Also, the finish on my driver's front wheel had been marred when the valet apparently curbed the wheel. Luckily, with some time and effort,... Read more
from Washington, Missouri
Submitted on 09-07-2016
From the moment of our late night check-in, assisted by ReneƩ - who was fabulous, our stay has been fantastic! Every single front desk staff person has been friendly, helpful and accommodating - thank you Jai & Shawn! The restaurant and bar staff members have made us feel perfectly at home - thank you, Stephanie & Kathy! I have especially appreciated the housekeeping staff's willingness to provide extra towels. The hotel's location made getting around, on foot or otherwise, very easy. The n... Read more
from Detroit, MI
Submitted on 09-07-2016
My boyfriend and I have met here several times for a romantic getaway- being so close to downtown is great. There is so much to do within walking distance, parking is easy, and the hotel itself is historic, unique and classy. The rooms are all a bit different, and all have a touch of luxury. Rarely have we been bothered by noise from the hallway or other guests, and my boyfriend loves the pool. I'll happily return here again and again- it's a special place, and surprisingly affordable!
from Hopedale, United States
Submitted on 11-07-2016
The building is an older, more historic. The interior is nicely updated, and my room was comfortable. The sound proofing on my room was very good. I did not have any city noises wake me in the night. The staff was welcoming and friendly. Don't get confused about your booking, there is another Hilton just a few blocks away.
from Clarkston, United States
Submitted on 15-07-2016
Jai at the front desk was extremely pleasant and did a great job getting me checked in quickly. The room was very nice and the front desk service was outstanding. The location is outstanding, walking distance to almost everything downtown.
from Evanston, Illinois
Submitted on 16-07-2016
The check-in and check-out experiences were very unpleasant. Hilton properties usually have very good, customer-centered staffs. Not here. Not even a smile at check-in. Or after we had to have our room re-keyed twice.
from Boston, United States
Submitted on 20-07-2016
Great place to stay; very good accommodations for the price! Noise from motorcycles on the street below is something that you'll contend with if you have a room with the city view. Otherwise a great place to stay if you're visiting the Indianapolis area.
from cincinnati, United States
Submitted on 20-07-2016
this hotel is the best downtown, beautiful, spacious rooms. the staff is outstanding, front desk agents are top notch professionals. if you stay in downtown Indianapolis , stay at this location, you will be very pleased!
from McDonough, Georgia
Submitted on 22-07-2016
I look forward to returning we had a great stay. We were in town for our family reunion and the team here made us feel like we were already with our family. From the valet service to the back of the house everyone we came in contact with was awesome.
from Boone, Iowa
Submitted on 24-07-2016
If you plan to just park your car and walk most of your stay, don't valet park here. The EZ Park across Market Street on Pennsylvania is only $12/day with no in/out privileges. The front desk staff was incredible. Not just friendly and welcoming, but when they found out we were in town, in part, to watch a baseball game at Victory Field, they comped us tickets (fun little park, by the way)! Also had perfect track record recommending good places to eat and things to be sure and see in the 1.5 da... Read more
from chicago
Submitted on 25-07-2016
I spend approximately sixty nights per year in hotels. Rarely do I encounter front desk staff as friendly, helpful, and professional as those I met at the Hilton Garden Inn in downtown Indianapolis. I want to specifically mention Itiezza, who patiently answered all of my many questions and made me feel like I was the most important guest in the building. In addition, Sean made me smile every time I came downstairs. His positive attitude and considerable efforts to ensure that my party of ei... Read more
from Columbus, United States
Submitted on 27-07-2016
While this hotel is in a perfect location, the condition of the hotel and rooms seem to be unkempt. For example the shower curtain had stains on it, while it might have been cleaned no one wants to see a stained curtain while they shower. It seemed gross. There were other unpleasantries with regards to cleanliness.
from
Submitted on 28-07-2016
Great place to stay. Convenient to every imaginable restaurant and shopping experience. Highly recommend it if you're here on business or just want to spend some time in downtown Indy. Staff is great, breakfast is excellent, and the small in house bar is very good.
from New Salisbury, Indiana
Submitted on 30-07-2016
Everything was good except the fitness room needed equipment repairs . The location is convenient. I did have problems finding where to park. I ended up in the adjacent parking garage & it cost $30 for one night !
from Columbus, Ohio
Submitted on 31-07-2016
Top notch hotel staff & accommodations in downtown Indy. Always enjoy my stays. Valet service is superb. Restaurant staff very helpful & room service delivery is fast & accurate. Rooms are clean & comfortable.
from tn
Submitted on 02-08-2016
My husband and I have date night here once a year and it's always fabulous. We usually walk to dinner and then somewhere for drinks. We always have breakfast there in the morning before we leave. Spectacular rooms and beautifully decorated throughout. Walking distance to a lot of places. Never disappointed!
from Versailles, O
Submitted on 02-08-2016
Wonderful girls trip. Hotel was central to bars, shopping, parks which made the trip very enjoyable. Pros: Clean, central location, friendly staff in general. Cons: overall musty smell in room and in elevator area, table looked like something chewed on it, dated furnishings.
from Ohio
Submitted on 03-08-2016
For the first time, I was quite disappointed in what the reviewers on Trip Advisor stated versus what I actually encountered at this hotel. I was thinking, Did they review the same place? Came back to the site and indeed they had. Let me start the review by saying that the service at this place was excellent. From the valet to the wait staff in the restaurant to the front desk -- all great. You could tell that they cared about the guests and what they were doing. Onward ... The lobby is prett... Read more
from Columbus, Ohio, United States
Submitted on 07-08-2016
My family stayed here for one night during my daughter's swim meet. The room was large and comfortable.The staff was on top of anything we needed, and the breakfast was one of the better ones I've had at hotels. My only complaint was the price to park ($27 to valet for 24 hours) but texting the service to have the car waiting at the curb worked out well.
from Goshen, Indiana
Submitted on 12-08-2016
Enjoyed the within walking distance of what we wanted to do during our short stay. The valet parking was worth the extra money! Very helpful and pleasant staff. Pool was adequate and the children enjoyed their experience!
from San Tan Valley, Arizona
Submitted on 14-08-2016
This Hilton Garden Inn was chosen for Memorial Day Weekend for the Indy 500 because it was on the parade route and I had a good experience with the brand in other regions, but the price was more than double what it is usually because of the race weekend. The location was great for the parade and Monument Circle, which is stunning. The building was originally a bank that was transformed to a hotel. At first glance, the lobby looks OK. After the parade our room was not yet cleaned, so we waited in... Read more
from Charlotte, Michigan
Submitted on 17-08-2016
The staff was awesome in this hotel. I liked the pool even though it was saltwater. The beds were really comfortable. I loved the AC, it worked awesome. The Hilton honors program was really good. I felt welcomed in the hotel.
from Chicago, Illinois
Submitted on 18-08-2016
We came to Indianapolis on our way to visit family members out of town. We were very pleased with the level of service we received. There was so much to do within walking distance that we hardly had to drive anywhere.
from Lawrenceburg, Indiana
Submitted on 29-08-2016
The hotel staff was very friendly. Bartender was very nice and friendly. Room was clean just did not cool off great location found a garage close by that was inexpensive. Very convenient to restaurants and night life
from Carmel, Indiana
Submitted on 30-08-2016
I try not to eat trans fats. It is one concession to healthy eating. I love butter so it's not too difficult. When there is a choice. I generally just skip the margarine, muffins and coffee mate. But at breakfast there was a land of lakes fraud. How tough could it be to have butter? So how about the valet service returning my car with the front fender smashed? Didn't make my day. They will repair but even so I have had it exactly one week. How about the bikers? We were on the 15th floor so it w... Read more
from Chicago, Illinois
Submitted on 31-08-2016
The title says it all. I really think Indy isn't much of a city, but the hotel was great for our purposes. We stayed on the 15th floor with a good view. The staff was extremely helpful when at 2 AM, I was hammered after the wedding I was at and wanted delivery. They gave me recommendations and they were great.
from Cortland, Ohio
Submitted on 07-09-2016
Nice hotel and caring staff, had minor issues that were resolved promptly by offering us some perks! Overall very pleased with our experience and would stay if in the area again. Also, the location is fantastic!
from Reading, United Kingdom
Submitted on 08-09-2016
I found the staff to be genuine and sincere in their in their desire to deliver a great service experience - which they did. The hotel also met my location needs being in the heart of down town Indianapolis and a short walk to the Lucas Oil Stadium. It's a shame that the building is dated, although the room (and bed) was clean and comfortable, if a little drab. The aircon also worked well. Value for money - pretty much at the same price point as its immediate competition which, in my opinion, i... Read more
from
Submitted on 10-09-2016
We visited Indy over the Labor Day weekend , and stayed at the Hilton Garden Inn for a night, we had booked a king bed thinking they will have a pull out sofa bed because we are a family of 3,but they did not have a sofa bed in the room, although it was a busy weekend for them with 3-4 wedding parties they made sure we at least had a roll away bed at no extra cost. We even had breakfast and it was made to order. We tried pancakes and waffle and both were good, excellent service during the breakf... Read more
from Greencastle, Indiana
Submitted on 12-09-2016
For being by the circle the hotel is a tad dated once you get to the floors. The carpeting on the floors have rips, and runs in them. The rest of the hotel was nice, just the flooring in on the floors had a lot to be desired. The pool area needs some serious updating. The pool itself had a light hanging at the bottom with wires exposed, and still lit up. The pool was very cold, intolerable to be in.
from Valparaiso, Indiana
Submitted on 12-09-2016
Wedding daughter and rooms were musty and dirty. I would not recommend to anyone's staff was great though. We travelled a distance and loved the location. But clean the drapes window etc this is all bar needs better hours!!!!!
from Edwardsville
Submitted on 12-09-2016
My colleagues and I stayed at this downtown hotel from a Thursday to Monday. We had originally planned on holding meetings there but ultimately held the meetings elsewhere, through no fault of Hilton Garden Inn. I received a free meeting room at another location so I didn't expect the hotel to just give me a meeting room. A shout out to Kate Fritsch who handles their meeting planning. She is very attentive and prompt in preparing a wide choice of meeting rooms for your needs. I would hold a... Read more
from
Submitted on 13-09-2016
This hotel was very clean and comfortable. We were here for a wedding, and the staff was very accommodating. The breakfast was great for the value and the choices were great. They greeted me as a HHonors member. Very friendly
from Portland, Oregon
Submitted on 14-09-2016
I stayed at this Hilton Garden Inn over Labor Day Weekend (about 2 weeks ago), and my experience during the stay exceeded my expectations. The hotel is located in a funky old building right in the heart of downtown Indianapolis. You can't beat the location, Within blocks of restaurants, bars, movie theaters, grocery stores, and a shopping mall, yet just far enough outside the rowdy nightlife areas to be quiet at night. The rooms are great -- good size with great beds and in-room amenities -- an... Read more
from North Chicago, Illinois
Submitted on 15-09-2016
This is a wonderful hotel if you like older historical places. Still very clean, Very Hilton standards. The employees are wonderful there, the gentleman at checkout knew the history of the building, which was really cool that he cared enough to share.
from Pittsburgh, Pennsylvania
Submitted on 18-09-2016
I read some reviews that made me slightly apprehensive. However, this hotel dispelled those concerns very well. The room was big. The beds and pillows (especially important) were comfy. And, we were very near both elevators and ice and it was competition quiet. The staff was lovely and helpful. Plus, the architecture is gorgeous. Oh, and the location really couldn't be better. It seems nearly everything in Indianapolis is within walking distance. Great spot.
from Bowling Green, Kentucky
Submitted on 19-09-2016
This has been one of the best hotel stays we have had. The staff to include valet personnel did everything they could to ensure we had a great stay. Hotel is in a great location with access to the city.
from Saint Charles, Missouri
Submitted on 22-09-2016
Perfect spot to enjoy all the Indy downtown has to offer. Walking distance to all locations or rent a community bike and ride through Fountain Square. American Legion HQ and musuem were a real hilight.
from
Submitted on 23-09-2016
The hotel was great! Room was clean and amazing! But what I loved most was the valet parking system. The parking ticket had a number that you texted and within 5 minutes my car was pulled around and I received a text saying it was waiting for me! No waiting!!! This should be at every hotel!
from Indianapolis, Indiana
Submitted on 25-09-2016
Great staff clean and nice good lace I would recommend this hotel it's a nice area and lots to do bring your family there is shopping real close to the hotel and it's really good food, great for vacation
from Irvine, California
Submitted on 25-09-2016
This is clearly a property that has been taken over. It is old but the location is great. The fitness center is in basement and is tired. Easy walking distance to downtown but not right smack in the center of downtown
from Detroit, Michigan
Submitted on 25-09-2016
We used this hotel for a wedding that we were attending. It was the host hotel. I only really have one complaint. It was down pouring on the day of the wedding and the valet didn't come to help us unload our car. We had to ask them to help and and if they could bring an umbrella. The maintenance man Lamont, who just so happened to be outside the door seen me running back and forth to the car and stepped in and helped us out! He was amazing and really helped us with everything. The check in wa... Read more
from Howell, Michigan, United States
Submitted on 26-09-2016
We were there for a wedding and stayed two nights. The room was spacious and everything top notch. The bed was so comfortable, I didn't want to get up in the morning. The staff was friendly and efficient. I would love to stay here again.....
from Pasadena, California
Submitted on 28-09-2016
Nice redone hotel! It was done quite a while ago I suspect! The in house restaurant is good for quick meals and the bar is good as well! The personnel are all quite friendly and accommodating! Location is the big claim here! All the good restaurants are an easy walk from the hotel! The whole "downtown" area is not huge and easily navigated on foot! This fact alone brings things up an extra rating thingy!
from Turkey
Submitted on 28-09-2016
Last weekend I went with 3 friends to a conference in downtown Indy. Because of the fine reputation of the Hilton as well as the location, we chose the Hilton Garden Inn. Outside the hotel was a lovely view of the Soldiers' and Salors' Monument, and the location was just a 10-minute walk to the conference center. Upon arrival the bellboy was eager to help unload our vehicle, and he provided great service from the curb to our room. As we walked into our queen suite, I noticed the cleanliness ... Read more
from Chicago, Illinois
Submitted on 30-09-2016
Parking in the public parking garage was literally across the street and more budget friendly than the valet parking offered. In walking distance to Lucas Oil Field, Convention Center, and many choices for dining.
from Chicago, Illinois
Submitted on 02-10-2016
Stayed here with family of four for two nights on a visit of the area. We love Hilton Hotels and chose this property for the location. We arrived at night and in the pouring rain. We used valet for parking ($) but next time could easily park ourselves (lot is around the corner). The lobby is nice and staff were attentive and professional. The room was clean; not big but it was comfortable for 4 people with a good amount of luggage. There was a desk and a reading chair with an ottoman. Blackou... Read more
from Indianapolis, Indiana
Submitted on 03-10-2016
Poor service very disorganized no one knew what Heck they were doing each person gave u a different story! Rooms -e-registered were not available at 3 said had to wait till 4 to get that room! This was a wedding and gift bags weren't given out! No trolley service! No bell boy to gel u to your room! No room service untill 5
from Milton, Kentucky
Submitted on 04-10-2016
The room was clean and comfortable with a beautiful view of the statue. The hotel was easy to find and easy to access. We loved our stay. We both felt safe in this location. The staff was friendly and helpful.
from Mattoon, Illinois
Submitted on 06-10-2016
Great area to stay. Walking distance to many very good restaurants, the chocolate cafe, and Starbucks. The rooms were very nice and the beds were extremely comfortable. Lots of entertainment options as well. We walked everywhere we went and to the convention center every night of our stay and felt safe.
from St. Louis
Submitted on 08-10-2016
Overall very good. I stay here 40 nights a year. Very consistent. Every now and then something weird happens. This stay was very good. Everyone remembers me. I valet every time. I would recommend. I stay in hotels 200 nights a year and I always come back here.
from Newburgh, Indiana
Submitted on 08-10-2016
Very pleased with everything. Treats in the lobby are such a nice touch. Fridge and microwave in rooms. Beds and pillows were comfortable. Staff was so helpful and friendly. Great location. Vallet was a little pricey but worth it.
from Ponca, Arkansas
Submitted on 08-10-2016
This hotel was wonderful and the location is great. We were able to walk to many nice places. The room was sooo clean and comfortable. We walked to the symphony and war museum. The carriage ride in the center of town was wonderful.
from New Hampshire
Submitted on 11-10-2016
This was a nice hotel with a bit of a historic flair... We really enjoyed the location and the staff. Breakfast staff was exceptionally welcoming and friendly. Our room was on the 14th floor and was awesome - minus a little bit of peeling wallpaper. We did feel a little bait and switched when it came to valet parking - being from the Northeast I thought $29 was pretty steep for a sleepy Sunday night in the Midwest. Likewise we were never told about a self-parking option. Otherwise nice st... Read more
from Canton ks
Submitted on 15-10-2016
Had a wonderful experience with my 3 night stay. In the area for the Sons of the American Legion meetings Very nice comfortable room. The staff was helpful and very friendly. Always saying hello and if I needed anything. Great location just off the circle. Enjoyed the time and will return again.
from Nashville
Submitted on 17-10-2016
Traditional, older hotel that is updated but kept the beautiful antique styling. Stayed one night here for a wedding and appreciated the very quick valet response time (just $5.00 more to valet than self-park across the street). cost for one night was $186 . From the valet to the check in, it was very easy and quick and this hotel was heavily booked. Elevators ran very quickly and we were on the 15th floor but never had to wait. The room was lovely, clean and large. No free breakfast but ther... Read more
from Celestine, Indiana
Submitted on 17-10-2016
Great location in downtown Indy. Rooms were clean and nice. Staff was wonderful appreciative of Valet parking and lobby drinks and snacks that were complementary. Will stay there again the next time we are in Indianapolis area.
from Jasper, Indiana
Submitted on 18-10-2016
Excellent experience downtown Indy!!! Frank, valet parking, check in and check out are all wonderful and kind! The hotel was very clean and up to date! Very nice location downtown Indy. Was able to check in early. Thank you
from Denver, Colorado
Submitted on 19-10-2016
Great staff! The staff bent over backwards and always had a smile on their face! Beds and pillows were super comfy! Great location as it was close to everything! I would stay here again if my travels take me to Indy!
from Clinton, Mississippi
Submitted on 19-10-2016
Stay here on a business trip. All I had to do was walk across street to conference centre. Staff was nice, breakfast was good. The only thing I had a problem with, is the housekeeping kept turning off my a/c. It was like an oven, every night when I returned.
from Phoenix, Arizona
Submitted on 21-10-2016
I stayed here for 3 days, I was traveling from Chicago to Washington DC and decided to take the train to Indy as I was born there but had not been back in over 20 years. This hotel first of all was in an excellent location; across from several restaurants, in particular the BBQ place was delicious, and also next to a Starbucks. In was in walking distance to all the monuments and to the arts district ( if you are out of shape take a uber to the arts district) It was a lot of fun, The room was lar... Read more
from
Submitted on 22-10-2016
My husband and I stayed here for one night, just to have a mini getaway from our kids, lol. We truly enjoyed the atmosphere and the customer service of the staff...especially Kathy at the bar! She was very friendly and entertaining! Definitely shared alot of laughs with her! Hey Kathy!!!
from Nottingham, United Kingdom
Submitted on 24-10-2016
Does what you need. People are lovely. Good location. Quick breakfast. Possibly needs a makeover. Sure to stay again. Gym ok for size of hotel with additional arrangements elsewhere. Comfortable and quiet.
from
Submitted on 29-10-2016
Due to a water pipe break on the street, the hotel had no water. It was relatively late so we stayed. The night staff wasn't very pleasant and not very accommodating to us as guests. At 7:00 am the morning crew came in and they were much nicer. They did the best they could to help the guests, even brewed coffee down the street and carried it in. I was surprised we were charged full price. I know it wasn't the hotels fault, but also would assume they have insurance to cover lost profits or co... Read more
from Santa Cruz, California
Submitted on 29-10-2016
Staff were friendly and helpful. The room was a little worn but clean. The location is great. Fantastic pizza shop across the street and steps away from the central square. In room refrigerator was a nice convenience. The desk lighting was a little dark.
from Davenport, Iowa
Submitted on 31-10-2016
In spite of a water main break, staff was outstanding in helping meet our needs, and remained cheerful and helpful. This helped make everyone comfortable throughout our stay. All the staff deserves a bonus for the great job they did!
from
Submitted on 01-11-2016
Just came back from 2 night stay at hotel. Very friendly staff, clean comfy rooms in 1910's historic building. -lots of self park options nearby that are more affordable than valet. We didn't use our car once we arrived as Indy has a very walkable downtown. Stadium, restaurants, monument are very close by. Would definitely stay here again.
from Bettendorf, Iowa
Submitted on 01-11-2016
Great accommodation in downtown Indy. Easy walking distance to lots of restaurants and activities. Room was spacious and super. Staff was highly attentive. Valet Parking staff was totally super. Stay here and you will be happy you did
from Bardstown, United States
Submitted on 01-11-2016
Lovely and spacious room. Helpful staff. Convenient location near the beautiful fountain in downtown Indianapolis. Valet parking or option of park-yourself in the garage across from the hotel. Intend to stay here again in the future.
from Broken Arrow, Oklahoma
Submitted on 02-11-2016
Very pleasant experience. Within walking distance to Monument Circle. Staff was excellent and pleasant at all times. Had a corner room with lovely decor and amenities. Price was within our budget. Definitely recommend.
from Illinois
Submitted on 05-11-2016
Stayed here the night before the marathon. Check-in was timely, kids enjoyed the pool (a touch cold) and hot tub. Beds were comfy, but sheets were stiff and abrasive (probably from bleach). Rooms were clean and included a fridge, microwave and Kerig. Downtown had some definite sewage smells and the lobby of the hotel seemed to have them too on the first day. Didn't notice the next day. Staff had gallons of water and bananas for all the runners after the race! Nice touch. We did not eat the ... Read more
from Chicago, Illinois
Submitted on 07-11-2016
I just stayed there last weekend for the marathon. The hotel was mid-sized but very quiet and peaceful. The breakfast buffet was okay but you can also order made to order breakfast. I liked the large windows and city view. My room was very spacious although other members of our party had rooms that were a bit smaller, esp the corner rooms. Overall I was very happy here. It's only a few blocks from the marathon start & finish next to the statute. We had a great weekend in this city at his hotel!
from Rochester, United States
Submitted on 08-11-2016
Nice hotel - but rooms were not ready when we expected, almost late for wedding due to this. pricey. The bathroom was very large -- but had a lot of wasted space. the bed was very comfortable. Hotel was old bank, but updated nicely. Noise wasn't an issue on a Saturday night. Lots of restaurants close by..
from Summit, New Jersey
Submitted on 09-11-2016
Very pleasantly surprised by the size of the rooms. Not surprised by Hoosier hospitality: genuinely friendly and accommodating. Location is good and prices are reasonable. For an extra $5 valet parking is available, and the good part is that that includes in and out access during the day. Breakfast buffet includes an omelet station, so I'd rate it better than average. Pool is fairly small.
from Las Vegas, Nevada
Submitted on 12-11-2016
Wonderful location, beautiful architecture and history. We had a king suite which is expensive for what you get. However rooms are clean, well stocked and staff is great. Bar/restaurant was convenient and food was good.
from Kansas City
Submitted on 13-11-2016
A buddy and I went to a Colts game in October 2016. We stayed at the Hilton Garden Inn downtown. We did not realize it was located so dead center on the central focal point of the city. We had an excellent view of the Soldiers and Sailors monument and the circle there around. An excellent location for kicking around the brick streets of Indy that are just full of bars and restaurants. The old hotel was a classic. An older building I think was probably built as a hotel and undoubtedly operated un... Read more
from Chicago
Submitted on 13-11-2016
There for a meeting and great hotel all around. Very friendly staff start to finish, comfortable rooms with good Internet and other basic hotel amenities, and great location. And great value for the price, I would definitely stay there again and recommend to others.
from glen ellyn
Submitted on 15-11-2016
The hotel is centrally located with shopping, dining, and sightseeing all within a short walk. The rooms are spacious and clean, with comfortable beds. The bar is decent, and the staff friendly. The old bank building has cool architecture as well.
from Indianapolis, United States
Submitted on 15-11-2016
It's not always apparent when traveling on business if anyone even notices your existence. However, this hotel takes great care in training all levels of their TEAM in hospitality. It was a refreshing change of pace from other hotels.
from Indianapolis, Indiana
Submitted on 16-11-2016
Loved this hotel, and it had a phenomenal location in downtown Indianapolis. Very close to the Circle and right across from a comic shop! Easy to walk to several restaurant locations. Would highly recommend the rooms - nice and clean, with great bathrooms.
from Goshen, United States
Submitted on 18-11-2016
The hotel was clean, the staff was nice. Loved the ease of online check-in prior to arrival - made on-site check in SO fast and easy! Valet attendant(s) were nice and car was brought quickly when needed. Location is great - right next to Monument Circle ... however, be advised that at night there are fairly loud noises played from the Circle to deter birds from nesting. It wasn't horrible, but if you're a light sleeper, you may want to choose a room opposite the Circle.
from Dillsboro, United States
Submitted on 17-11-2016
Was disappointed in my experience at this Hilton Garden Inn. I had pre-called the manager with a question and never heard back. I had pre-registered as a Honors Member and not only did I not get the floor I was given, I had to wait for another room past the normal check-in time upon arrival. The hair dryer was cracked and should have been replaced. It worked for a little while and stopped. Luckily I did find another dryer in the room. If you want to self-park, it's across the street. It is not m... Read more
from Highland Park, IL
Submitted on 22-11-2016
Had a pleasant one-night stay and will stay here again next time I'm in town. The location is excellent, right on the circle, and we had a beautiful view of the monument from our high-floor, corner room. Beds were very comfortable, and the bathroom was nice. Valet service was great, with nice people who were friendly and attentive. Starbucks right across the street, too! Two things the hotel could improve on: The heating/AC system was noisy and made some loud banging sounds every now and then.... Read more
from Nashville, United States
Submitted on 22-11-2016
Stayed at the Indy Hilton Garden for a weekend getaway with my girlfriend. Room (suite) was clean and comfortable. Staff was friendly and helpful. Location on the circle was great! Lots to do and see within walking distance.
from Evansville, Indiana
Submitted on 26-11-2016
We stayed at this hotel because we were in town for a wedding. I am glad the nude and groom did the room block here. Nice, clean rooms, great value for the breakfast. Great location. We would stay here again.
from Cincinnati, Ohio
Submitted on 26-11-2016
We booked this hotel through the Indianapolis Monumental Marathon website. Somewhere along the way our room got double booked, which we found out the night before our stay. In the morning we contacted the manager, whom after we explained what happened, fixed everything and when we arrived we had an amazing, spacious room. It was modern and clean. The location is great right on Monumental Square. We would definitely stay there again!
from Champaign, United States
Submitted on 27-11-2016
Great Hotel with a great view. Breakfast was great with good quality foods. Lobby was nce and staff checked us in and out with great efficiency. Located right on the circle, restauarants and things to do are within a quick walk or cab ride. Valet was quick and painless. In room furniture was a bit out of date, but it was clean.
from fort wayne, United States
Submitted on 29-11-2016
Our entire stay at this facility was outstanding. We usually stay at Hilton properties for both business and pleasure and really felt that this hotel stood out. The staff was excellent! The rooms were clean, the breakfast delicious, and the location couldn't have better!
from Lebanon, United States
Submitted on 29-11-2016
Hotel is in a great location. Staff was incredibly friendly and helpful. The only downside to the hotel is the elevators. There are three but it only seems like one works and we had to wait extended periods of time for it to show up at our floor.
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