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Hampton Inn Indianapolis - East

Indianapolis, IN, US (IND)

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Based on 368 reviews
Hampton Inn Indianapolis-East is located on the east side of Indianapolis, directly off I-70 at Shadeland Ave. (exit 89), 1/2 mile west of I-465. Area
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Hampton Inn Indianapolis - East
2311 North Shadeland Avenue, Indianapolis, IN US 46219

welcome to the Hampton Inn Indianapolis-East. The Hampton Inn® hotel in Indianapolis-East offers the perfect location for anyone who has come to town to celebrate the arts. The Warren Performing Arts Center is only a mile away. The Indianapolis Symphony Orchestra is also close to our hotel in Indianapolis, as is the Indiana State Museum and the Eiteljorg Museum. In fact, the range of culture within just a few miles of our hotel in Indianapolis will astonish even the most cultured guests. So come, check into the Hampton Inn hotel in Indianapolis-East, and bring out your artistic side. services & amenities Here at the Hampton Inn Indianapolis-East we're passionate about taking good care of you. That's why we offer a broad range of services and amenities to make your stay exceptional. Whether you're planning a corporate meeting or need accommodations for a family reunion or your child's sporting group, we're delighted to offer you easy planning and booking tools to make the process quick and organized.* Meetings & Events * Local Restaurant Guide

Amenities Include: Meeting Rooms, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Whirlpool
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 368 reviews
from Evansville, Indiana
Submitted on 18-05-2016
My sister-in-law attended a concert in Indianapolis on May 14,2016 and selected this hotel because of it's price point. Before leaving home I read the trip advisor comments about this Hampton location and was very reluctant to go - and worried that our experience would not be a good one. I was delighted to see that most of the negative comments were not true! The front desk staff was very nice and helpful and the room was very nice. The location is in an industrial area and not as nice as other ... Read more
from Davenport, Iowa
Submitted on 18-05-2016
I called the hotel and made advance reservations for 5. 2 adults and our 3 children. I was offered a room with a King bed or two Queens. I said a room with 2 beds would be great and I would need a roll-away bed as well. No problem I was told. Went to the hotel and checked in. Unpacked our stuff in our room and settled in. Had to leave for an event and came back. Went down to the front desk to request the roll-out bed as it was not delivered yet. They said they could not put a roll-out in our roo... Read more
from Galt
Submitted on 19-05-2016
We arrived late at night and were greeted professionally and warmly. The room was clean and well laid out. Love that there was a hot breakfast! Thank you so much for that! The ability to choose my room, when I check in on line is nice, and the value for the room was reasonable.
from Holbrook, New York
Submitted on 23-05-2016
Only one person at front desk in busy evening time and I waited more than 10min I called to ask why internet is not working, she said internet is down and if you want use internet you have to come down in lobby and just hanged phone. So rude :( Check your bathroom vent no fan rather than so much dust and spider web, if anyone sees before shower he wouldn't take bath. Creepy Full building internet down for a night not acceptable I got e-bill immediately as I checkout and its been a week I didn't ... Read more
from Champaign-Urbana, Illinois
Submitted on 24-05-2016
Hotel was overwhelmed with guest on bus; however, front desk staff was very pleasant and was able to accommodate my son and I. The Breakfast was hot and good! The rooms were very clean and well decorated!
Submitted on 05-06-2016
This hotel provides what I've come to expect at Hampton Inns - a nice clean room at a reasonable price. It's conveniently located next to the interstate and right next door to a Bob Evans restaurant, giving you an extra option for breakfast if you don't want the buffet provided at the hotel. It's not a destination hotel, but it is a nice place to spend the night while passing through the area.
from Denver, Colorado
Submitted on 06-06-2016
I stayed in a room with one King Sized bed. The literature advertises that the room is equipped with a lounge chair. The chair was comfy; the hassock that accompanied the chair was badly stained. There were dried stains on the floor of the bathroom; it seemed as if the floor hadn't been mopped. Breakfast was supposed to be available from 6 - 10 AM but when I got to the dining room at 6:10 AM they were still setting up breakfast. I grabbed a bagel (and was 'conferenced' for failing to use th... Read more
from Indianapolis
Submitted on 08-06-2016
Very great hotel. Descent staff and great service. Great place for out of town guest in the Indianapolis area. Staff are well trained and hospitable. Pool stays open until 12a.m which is very convenient to guest who come in tired and want to rest before partaking in any activities. Nice fitness area. Surrounded by lots of restaurants and in close proximity to shopping plazas. Over all great place for Business or Personal.
Submitted on 09-06-2016
This is another quality Hampton Hotel, on the east side of Indianapolis, very convenient to I-70. Clean, and moderately comfortable, it was a good choice for us. One of the two double beds was fairly worn out, but it was adequate. Breakfast and customer service were outstanding!
from Chatsworth, Georgia, USA
Submitted on 13-06-2016
Stayed three nights at this hotel during June 2016. Rooms were comfy and met our needs. We drove into Indy for sightseeing each day which took about 15 minutes. Plenty of convenient parking at the hotel, quiet at night and clean, fresh-smelling rooms. I would definitely stay here again if in the Indy area.
from Clear Lake
Submitted on 16-06-2016
Very disappointing hotel. Not at all up to Hampton/Hilton standards. Guest areas very dirty. Bath area was in very poor condition (peeling paint, shower fixtures almost out of wall), Breakfast area floor was very dirty, food was cold, juice dispenser- not operating, even hot water dispenser was lukewarm at best. We stay at Hampton Inn almost exclusively because we are very seldom disappointed- not so this time!
from Murfreesboro, Tennessee
Submitted on 20-06-2016
Located in a bad part of town. Dirty. Random hot water for showers. Breakfast not the best-powdered eggs, ran out of potatoes, grounds in the coffee. Key cards didn't work EVERY day we had to get new ones. Side door card reader broken. Ran out of towels. We were very disappointed. You do not get what you pay for when staying here.
Submitted on 24-06-2016
The service was awesome. The bed was way too soft. The toilet ran constantly unless you jiggled the handle. The food was decent, but the eggs were nasty. The business center was nice but really small. The staff was super helpful. It was a great room for an overnight trip but they need to get better mattresses.
from Saint Peters, Missouri
Submitted on 25-06-2016
We were advised by employees that food and cleaning staff had "walked out" during our 4 day stay. On one morning we only had 15 minutes to eat and there was no hot food. Room was dirty and not cleaned properly. Same dirt clump on floor all four days. Failed to empty trash twice and did not replace ice bucket. Not what I expect from a Hilton property or for $130+ per night.
from Columbus
Submitted on 28-06-2016
Very clean and super friendly staff! I had a bad experience with the Comfort Inn across the street and the Hampton Inn made up for it. I would definitely stay here again! The rooms were very nice and had everything we needed.
from Saint Joseph, IL
Submitted on 28-06-2016
This was the dirtiest Hampton Inn I have seen. The air conditioner leaked all over our belongings. The hotel was full so we could not change rooms. Just a very poor experience with what is normally a consistent chain. Oh yea, and my gosh were the hallways hotter that Crap.
from Chicago, Illinois
Submitted on 29-06-2016
Located in a questionable area. We were first told our room was occupied and that they had no other vacancy, even though reservations had been made months in advance. After driving 4 hours, that definitely wasn't what we wanted to hear. They did solve the issue though. Other members of our team had their rooms broken into, doors left wide open and bathrooms vandalized in the two nights we were there. We paid $300 for the two nights we stayed, way overpriced for the area and the issues faced whi... Read more
from Manistique, Michigan
Submitted on 03-07-2016
This is a nice passing thru Hampton Inn. I was getting tired, so I made my reservation, which was easy enough. I was greeted as an H HONORS Diamond do member. The room was quiet, even though there were a couple of female volleyball teams staying. The room was nice and dark to sleep. The TV was confusing to use, no channel guide. Internet was adequate (I use the AT&T). Breakfast was typical Hampton Inn fare.
from Windsor, PA
Submitted on 06-07-2016
We stayed here for one night on our drive back home. We had a room with two double beds. We have come to expect quality from Hampton Inn and this location did not disappoint. The room was clean and comfortable and very convenient to I-70. We did have issues with Dish Network reception. We had very few channel choices that actually worked. But all in all, it is an excellent option for the price. A description for the hotel indicated that they have a bar - they do not. The front desk was able... Read more
from Cincinnati, Ohio
Submitted on 07-07-2016
Typical Hampton Inn with good beds and pillows. Several things lacked though with this location. Hot tub wasn't working and room service lacked in proper prep. Front desk service was very good however which was able to help us with our room.
from Saint Louis, Missouri
Submitted on 07-07-2016
from the time you walk through the sliding doors the environment was very calm soothing friendly front desk with a smile soon as you walk in there greeting you everyone that's walking around seem Pleasant and very happy just like me and my family we appreciate it all
Submitted on 09-07-2016
We have always sought out Hampton Inns because of their superb bedding and comfy beds. The bed in Room 118 was so broken down and uncomfortable that my wife ended up sleeping in the chair. The room was not cleaned one of the nights of our stay. The roll of toilet paper looked as if it had gotten wet and dried out. Such a disappointment.
from Illinois, USA
Submitted on 13-07-2016
I usually have a good experience with Hampton Inns. This one was in shambles. I had to ask for a new room upon arrival because my original room had wet carpet and smelled bad. The new room had a broken mini-fridge and the hallway door coming up from the stairs was broken. The pool wasn't working. The breakfast food was pretty poor. On the bright side, the front desk staff and the housekeeping staff were very friendly and did their best to rectify the many maintenance issues, but the ... Read more
from Rochester, New York
Submitted on 14-07-2016
The air did not work well. It took three tries before we got an ok room. Pool was only open onw day out of five days. One working elevator. However staff was awesome and accommodating. Might stay again if things get working correctly.
from Racine, Wisconsin
Submitted on 15-07-2016
This was my first stay at this hotel and was extremely disappointed. The AC in my room didn't work! It was blowing air, but didn't cool the room at all. Since the fan was running, I just figured it would start to cool the room down, but it never did. It made for a miserable night sleep! Then in the morning there was no iron in the room (just the ironing board) - which took 20 minutes to receive and made me late for my first meeting of the day. Bad first impression.
from Western Springs, United States
Submitted on 18-07-2016
Suggest this facility. Unlike some locations creeping towards $200.00 per night, this facility is reasonable. This location is also convenient because you are on I70 and close to 465. Easy to get in and out. The desk staff will suggest the Irish Mutt if dining alone. Have the Irish Nachos and of course the breaded pork tenderloin.
Submitted on 19-07-2016
The hotel is in a bad location. At 7:45 on Saturday morning they were out of eggs, sausage, waffle mix, milk, and the pastry cabinet only had a few pieces of bread. The rooms were clean. I will never stay at this hotel or in this location again.
from Beavercreek, United States
Submitted on 19-07-2016
Nothing bad, but nothing great either. Stayed on the 4th floor. Wallpaper was held up with masking tape right outside the elevator. Carpets were SERIOUSLY in need of a vacuuming. Bed was clean but apparently stuffed with rocks or some other lumpy substance. At breakfast the waffle maker was a wreck. Watching 3 attempts at guests making waffles, none of them worked. Twice the batter evaporated, leaving a mess instead of cooking. On all three attempts, the guest had to scratch the pieces o... Read more
from Chicago, Illinois
Submitted on 20-07-2016
This entire property is substandard. Worn furniture, poor air-conditioning, non-existent wi-fi and peeling paint. This is not up to Hampton's usual quality and the Hilton organization should look into it.
from Columbus, United States
Submitted on 21-07-2016
I checked into the Hampton Inn @ East Indianapolis after reserving the room online. I got to the room and thought things would be as at my previous stays as in Detroit, Dallas and Little Rock well it wasn't. The sheets on the bed were dirty and actually had dirt streaks on them as well as hair that clearly didn't belong to me. (I took pictures of everything) I also did not get the requested room as it was supposed to have a sofa bed but that wasn't the case. I went to the manager and was told... Read more
from David
Submitted on 25-07-2016
Located near the 70/465 split on Indy's east side, the Hamption Inn Indianapolis East is an ideal location for business and vacation travelers. Elegant rooms are graced with the amenities needed to make this an excellent place to stay. A nice-size pool, free Wifi and a tasty hot breakfast bar are all part of a classy stay, Hampton style. Close to the Indianapolis downtown and all of the major routes around this city, this is the place to be.
from Elkhart, United States
Submitted on 28-07-2016
We booked this hotel due to its proximity for another function. It is a Hampton, not a high level Hilton, so take it for what its worth as far as quality of rooms, amenities, etc. We reserved two king rooms. Our other party arrived, no problems. We arrived later and were told that they had oversold our room type and we were spontaneously downgraded to a different, open room. A half hearted apology, 'sorry, they oversold the rooms" like that is something we should have expected, and ZERO effort a... Read more
from South Carolina
Submitted on 30-07-2016
Horrible, expect much better in Hilton properties, linens were musty, huge gap in the door allowing hallway noise, breakfast was 20 minutes late getting put out, no Manager to be found, juice machine not working...this place was horrible.
Submitted on 01-08-2016
The room was clean and decent. The mirror was dirty and streaked. The pool area and pool were filthy dirty. The paint was chipping off all around and in the pool. There was no way anyone has swept the surrounding pool area or the pool itself in a long time. Definitely not nice. The hot tub was covered up and out of order but there was no sign. I hoped to be able to use it as upon booking there was nothing saying the hot tub wasn't working. There was mild around the pool ladders. Not what I expec... Read more
from Lansing, Michigan
Submitted on 02-08-2016
Lots of people loitering outside all times of day and night. Not a clear sight line need to cut those pine trees down that blocks the building. At least for the sake of feeling safe and secure and it will be easier to find as well.
from Wheaton
Submitted on 14-08-2016
Stayed at this property ?5 years ago and had no problem with it. Returned this past weekend with a friend for an event in Indy. Wow - I couldn't believe it was the same place. There has obviously been little maintenance or cleaning in 5 years. The carpets were filthy, the hallways were not vacuumed and very dirty, walls had marks on them, furniture in the lobby was extremely worn, the ceiling in our room was water stained (and we were on the 4th floor - ?Roof issues?). One day our room was... Read more
from Chicago, Illinois
Submitted on 15-08-2016
I used to like the chain because of the value and cleanliness, the hot breakfast is always a good thing. This hotel seems to have lost its way. The front desk didn't seem that interested in service, there were gnats all over the breakfast area, and our room wasn't ready when we arrived (at 3 PM).
from Chicago, Illinois
Submitted on 27-08-2016
Overall decent. Older Hampton Inn could use some updating. But decent for the price. Face bowl damaged and tell tell sings of wear in hotel. Breakfast was decent but bisquits getting hard. Could have used some eggs.
from Chicago, Illinois
Submitted on 27-08-2016
My room was next to the exercise and is not insulated from constant noise from the exercise room. The room had a musky smell and no amount of air circulation could eliminate the smell through my 3 days stay. The commode knob was broken and had difficulties flushing the commode. Complimentary breakfast was worthless - molded bagel, cold oatmeal, inedible scramble egg. Coffee pot was left unattended to after the breakfast rush. Coffee cold all day long.
from Red Bank, New Jersey, USA
Submitted on 31-08-2016
I don't usually return a survey when I'm satisfied with service but it is my obligation to warn other customer not to use this hotel. The dirt I saw in the lobby when I checked in at 4pm was still there when I checked out at 7:30 am the next day
from Belleville, IL
Submitted on 04-09-2016
The hotel is a very good price. The staff are very nice there. My room was very clean. I stay at this hotel every time I go to Indianapolis for business and will stay there again. The breakfast is the standard Hamptn Inn breakfast that you get at all Hampton Inns. Access to the hotel is an easy off and easy back on to the highway. There are quite a few restaurants very close by. In fact, there is a Bob Evans that is right in front of it with a sidewalk.
from O'Fallon, Missouri
Submitted on 04-09-2016
Had a pleasant stay at the Hampton Inn. Good accommodations and friendly staff. We stopped there at the last minute as we headed to New England. We were pleased there were rooms available on short notice for a good price.
from Green Valley Ranch, Colorado, United States
Submitted on 10-09-2016
It is conveniently located, right off the freeway. The bed is firm, we got a quiet, clean room on the 3rd try, and the breakfast was good-the usual Hilton. Beyond that there be dragons. The front desk people were pleasant, but really didn't care about the state of the facility. Our first room reeked of marijuana. Our second room's toilet handle was broken and the water was running. So we got our exercise going up and down halls to check out rooms - halls with stained carpeting that hadn't been v... Read more
from Chicago, Illinois
Submitted on 14-09-2016
This hotel is right off the expressway and is very convenient. The hotel is clean and the facilities are good although the hot tub was not working during our stay. There are several hotels in the area but I have stayed here before and like this hotel. There are several hotel/motels not far down the street but from what I can tell that area is quite sketchy. The free breakfast is the normal fare but was fine. I will stay at this hotel again when I am in the area. They left extra towels without... Read more
from Oakland City, United States
Submitted on 15-09-2016
We had a terrible experience with this hotel nothing worked and it was filthy. Drive past and check in elsewhere! The room had mold in the shower I killed a roach. the walls were spackled up. standing water with mold in the halls along with trash that was there when we checked and still there in the morning. If every where else wasn't booked would have left
from Dearborn Heights, Michigan
Submitted on 21-09-2016
My family and I was in Indianapolis for the church conference. Basically checked in to get rest every night. The only thing I would ask is with breakfast please serve some hash brown. I know it's just complimentary but it would add to the breakfast. Other than that it was an awesome stay and acquired Hotel no problems at all. Great staff.
from Milwaukee, Wisconsin
Submitted on 23-09-2016
Stayed at Hampton Inn - East on the way to North Carolina on Sept. 21. It was a little tricky to find, as no sign could be seen from the interstate. The hotel is set back away from Shadeland Avenue on the east side of the street if heading north. Check in was a snap. We were in room 235 overlooking back parking lot and a school bus yard. The room was very large, king bed, with an a armour almost to the ceiling on one side of the room and another that held a work space. Nice bathroom and ev... Read more
from Irvine, California
Submitted on 25-09-2016
I have not seen a hotel this worn or dumpy in a long time. The rooms felt like they were 50 years old. Not enough towels in the room. The fitness room was filled with antiques. There are so many charming and quaint places in Indianapolis. This is not one of them.
from Pittsburgh, Pennsylvania
Submitted on 28-09-2016
My husband and I have been traveling cross country for 5 weeks. Stayed mainly in Hampton Inns. This one was the worst. Hilton needs to revisit as to why it is still part of their chain. Looks like an older hotel that was changed to Hampton. Beds were not the usual comfort of Hampton. No hot water in shower but all hot or warm at sink, no cold. WiFi was worthless. Breakfast was terrible. Powder eggs, very greasy bacon, cold coffee. No person servicing the area except to come out of back room to ... Read more
Submitted on 01-10-2016
I always stay at Hampton, this hotel can not truly be a Hilton chain Hampton. Housekeeping was horrible! Dust was thick all over this room, carpet was not clean in room or hallway. Coffee pot in room did not work and it was filthy with old grinds from last guest. I asked for more coffee and a different pot twice and never got it. Breakfast nook coffee was horrible and cold. Breakfast was ok but area was poorly stocked and not very clean. No cookies or water bottles at the front desk and t... Read more
Submitted on 04-10-2016
Definitely not the normal Hampton Inn. Hallway was filthy. The room door didn't shut tightly by itself. The heat/cool was just an inefficient unit under the window. There was only enough hot water for one of us to shower. The coffee was so bad we didn't stay for breakfast. There was trash around the outside of the building. This place was an embarrassment to Hampton Inn.
from United States
Submitted on 06-10-2016
Plaster hanging off the ceiling above the shower. Elevators that have seen far better days overall room design that has you sitting on the bed to access the desk. Not my idea of a home away from home.
from Surf City, United States
Submitted on 14-10-2016
Room smelled of smoke and the pool left much to be desired. Water was very cold and it looked like zero money had been put into the pool room. I have stayed all over the country, and for $89, this is lower quality than expected.